COVID-19 Update

Updated 3/20/2020

Currently, all of our properties remain accessible. All available units can be reserved/leased online or over the phone – please contact our expert customer service team for advice or assistance.

We are closely monitoring City, State, and Federal directions and will adjust our business operations as directed by these government agencies. 

In accordance to these guidelines, our office hours may vary by property. Please contact your specific property via phone or check out the business listing on Google to learn more current office and access hours. 

Safety is iStorage’s highest priority. We will continue to monitor the coronavirus (COVID-19) situation from trusted sources, including the Centers for Disease Control (CDC) and the World Health Organization (WHO) and heed their evolving advice in the interest of safety.

Health and Safety at iStorage Facilities

iStorage takes hygiene and safety very seriously.  Our team members will be completing normal business activities while practicing social distancing and continuing advised precautions for transmission and spread of the virus, including hand-washing protocols and enhanced cleaning. As a result, we will be limiting in-person visits to our storage offices in many locations and practicing creative ways to serve you like communicating and completing transactions via phone, talking through windows or doors, etc.

We will continue to inform our team members of new methods or practices that will help them keep our work environments safe and clean. During this time, we will be flexible as possible to satisfy all our customers’ needs while protecting our team members. We ask for your patience and cooperation

iStorage Online Resources

We have several resources you can access virtually via our website and other platforms. As a reminder, you can pay bills online and over the phone. The iStorage Customer Service team can be at 844-393-0009.

Thank you for being our customer and placing your trust in us for your storage needs. We will continue to monitor this developing situation and communicate any relevant updates.