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Storage Units at 2951 Loretto Road in Jacksonville, FL 32223

 

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Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...
Google
May 16, 2023

The manager was kind patient and explained everything very well it was a very enjoyable experience. I would recommend Them for anyone

Google
Apr 12, 2023

Tony is amazing....he da bomb!

Google
Apr 12, 2023

Facility is immaculate. Tony has really done a great job here. Super friendly and great customer service 10/10

Google
Mar 24, 2023

This place is the cleanest ive ever seen! The staff really takes care of things around there. And very friendly and will work with you. Definitely recommend this location over anything.

Google
Mar 17, 2023

What a wonderful staff. The young gentleman at the front desk was very polite and knew exactly how to help me. Very personable! 10/10 great experience.

Google
Mar 04, 2023

Great place. Great location. Super easy and clean. Tony went above and beyond to accommodate my elderly Mother-In-Law during a difficult time. Thank you Tony!

Google
Feb 10, 2023

Great customer service. Big thank you to Cody for the help.

Google
Feb 10, 2023

This is a great storage facility with lots of options. Tony is very personable and helpful. I don’t often do reviews, but when the service exceeds my expectations, it’s warranted. If you need storage in the Mandarin area, go see Tony!

Google
Jan 19, 2023

Great people! Good service! Recommend to anyone needing a storage unit

Google
Jan 16, 2023

Moving is one of life's greatest stressors. Often, it's accompanied by another life stressor like a change in relationship or employment. It's during these times that decisions can become difficult to make and an unexpected gesture of assistance from the professionals at iStorage can make all the difference in one's day. Today, during what could have been a "high stress" moment, assistant manager, Cody was sincere, thoughtful and took extra measures of research and guidance, making our lives a little simpler and allowing us to feel valued as customers. The quality of professionalism he displayed is what sets the stardard of excellence that assures my families loyalty in the iStorage brand.

Google
Jan 16, 2023

Great service highly recommended

Google
Jan 04, 2023

Tony was awesome, he helped me out tremendously and made my decision easy. The facilities were super clean and my storage unit was very conveniently located, I highly recommend I storage, Thanks again Tony!

Our Website
Dec 23, 2022

Very helpful

Google
Dec 19, 2022

nice people easy to eork with and much more simple startup than others that I worked with

Google
Dec 08, 2022

My boyfriend and I recently got a 10 by 10. We were helped by Shana She has extrehelpful and committed to her job I can tell already that we are going to love it here.

Google
Dec 02, 2022

Had to go into office to pay my bill. Tony and Cody were so helpful and pleasant. Most appreciative for their help.

Our Website
Nov 23, 2022

Hi. Signing up for a unit was very easy. Tony was most helpful to me as I am not use to renting a storage unit. Just after I rented the unit I had trouble with the lock and Cody was quick to offer his help. I recommend iStorage to anyone needing extra space.

Our Website
Nov 22, 2022

I was very satisfied with my experience. Everyone was very courteous and helpful. I would highly recommend IStorage.

Our Website
Nov 19, 2022

Easy process on line and checking in at unit. 2nd time using this facility.

Google
Nov 15, 2022

Tony Guerra at IStorage 2951 Loretto RD Jacksonville, FL 32223 is a great representative with his 5 star service customer service. When we first made contact with him about what our needs were, he explained in details about the different Units and what would best suit our needs. He informed us about the normal operating hours / 24hrs access to our goods. His knowledge and friendly personality, made it a easy to trust your Company over passed years. Today 11/14/2022 we closed our storage unit because we move into our home and my Family & I wanted the Company, as well as other customers to know about our years of experience with IStorage on 2159 Loretto Rd Jacksonville and employee Tony Guerra. Thanks Tony

Our Website
Nov 09, 2022

The staff at Loretto totally make you feel confident that you're in good hands. Explained all your options and helps you make the right choice. Very pleased.

Google
Nov 09, 2022

The store on Loretta rd off San Jose in Jacksonville Fl was awesome!! Tony was wonderful! Showed us around & was sooo nice! Great price too ! I will tell everyone what a great place this is! Thanks !!

Google
Nov 07, 2022

Customer service very good from initial contact through the process of renting our unit. I requested a ground level unit and was shown two different units. Very helpful and accommodating.

Google
Nov 03, 2022

These folks are very accommodating and friendly. Excellent customer service. I have 2 drive up climate controlled units. Istaorage is one of the few that offer this option, instead of unloading onto a cart then going inside to unit. I love it!

Google
Oct 23, 2022

The team exceeded my expectations. I made all arrangements from over 1000 miles away. The contract was easy to begin and end... the property is secure and clean... and the team was responsive. I highly recommend!

Our Website
Aug 14, 2022

The person helping me that day was so nice Cody and he showed me the size of storage that I need I’m please also that that there was available right away. The place is clean.I’m glad I found this place very convenient and near to my work.thank you.

Google
Aug 12, 2022

Good price on a climate controlled unit and the customer service has been second to none. I highly recommend this place.

Google
Aug 12, 2022

They are amazing! The reviews are accurate! I researched lots of companies on line and started here based on their large number of amazing reviews. They did not disappoint. Management is caring and knowledgeable. I came in person to check out the facility prior, and they were kind enough to give me a tour of the facility and explained all security measures and showed me each unit I was deciding between. I wasn’t sure on the size I needed at the time, and visualizing it was quite helpful. We got it right the first time! They also allow you to move up or down a size at no charge and switch units if you realize after moving things in that you need more or less space, which was a nice plus for someone like me who was on the fence between sizes. Their sign out front said “Best Prices,” and they delivered on that as well! They matched any price for me. Their price was already one of the best in the area, but one other company had given me a $9/month better quote on the phone, and they were happy to match. I appreciated that gesture. The buildings were clean, and easy for our large moving trucks to back into. The lighting and parking lots seem safe. They provide a variety of carts and Dollie’s on hand that even my movers used over their own that sped the process up tremendously. When you pay movers by the hour, every detail helps save you money! Don’t forget your lock!! We had to run to a hardware store to get one because we came in after the front office was closed. It was no worries as long as you remember not to get a straight long handled lock. Stick with the round traditional storage unit styles. We made that mistake and had to go back twice! Lol! FYI: We had a large uhaul and fit everything in a 10 x 20, stacked pretty high in the back half of the unit just like moving trucks. It took 6 movers approximately 2 hours. It’s a Tetris game for sure and you won’t be able to get things that are stacked high or in the back of the unit out easily. If you need to access certain things throughout your time in storage, leave room to dig things out, and go with a larger unit! Keep everything you might need in the front of the unit by the door. We rented a first floor unit to save time loading and unloading since the movers are expensive hourly. It was worth the little extra per month to us to save all the elevator time. The outside units closest to the door are more convenient for loading and unloading, but because doors are open constantly, they are “less climate controlled” than the back units if you need low humidity. We went with one in the back and had no issues. Best of luck to all! And a big thank you to the team iStorage for making this part of my move the best part!

Our Website
Aug 09, 2022

Gave us the space for what we needed to store. Plus you had big Dollie’s to take boxes in.

Google
Aug 09, 2022

They were awesome! Great experience and great people!

Google
Jul 30, 2022

I was in a pickle and Tony was awesome and saved me! He is amazing! Thank you for everything!

Google
Jul 29, 2022

Friendly professional staff. Nice clean storage units. Easy access.

Google
Jul 21, 2022

Easy rental online and got the best rate in town for a climate controlled unit. Cody was very courteous and helpful with my move-in and I've been more than pleased so far with my service and storage area. I highly recommend to anyone looking for short or long term storage solutions!

Google
Jul 21, 2022

Super helpful guys were very accommodating while we emptied out a unit.

Our Website
Jul 11, 2022

Cody provided excellent service and even shared a community resource that potentially will benefit my pet!

Google
Jul 11, 2022

The people here are awesome

Google
Jul 11, 2022

Very professional and great experience.

Our Website
Jul 04, 2022

Great storage, and Professional Service.!

Google
Jun 27, 2022

Great place. Staff very friendly and helpful. I would recommend anyone to use this facility. Thanks, Dan, Van Man Movers

Google
Jun 21, 2022

AWESOME PLACE PRICES ARE GREAT, EASY ACCESS

Google
Jun 07, 2022

Very professional call me to get information that I didn't give on the online app highly recommend this establishment

Google
May 28, 2022

Awesome service

Our Website
May 20, 2022

Excellent customer service

Our Website
May 07, 2022

Staff assisting was helpful and explain what question I have.. Thank you

Google
Apr 13, 2022

IStorage on Loretto is the best place I have ever rented from. Tony the owner and Cody the employee whom I have met, are the most generous people one can find. I’ve been going thru a real tough time due to illness and I can’t say enough how these gentlemen have helped Me. Being so patient and understanding with my situation. It’s nearly impossible to find such good people that run a business but still have an understanding heart. Also The place is so easy to find, the units and everything is kept so clean and organized. There are always carts available, also Air conditioning in my unit. So everything stays in good shape. If you have a real issue they will work with you. If you r looking for a storage unit, check these guys out. Their prices are also very reasonable. You won’t regret it. I am very thankful and glad for being treated with such respect for my situation and for my things that are in there. Thank you Tony and Cody for everything. Istorage Loretto rocks.

Google
Mar 23, 2022

IStorage is so clean, cool and bright. Tony was awesome at helping. I would def recommend this location to anyone in need of storage.

Google
Mar 05, 2022

I am so satisfied with the management. They seem to always be on top of things . I know my stuff is safe here.

Our Website
Feb 28, 2022

Everyone was very professional and made our decision very easy.

Our Website
Jan 13, 2022

Clean , convenient, affordable, safe and super nice staff

Google
Jan 13, 2022

our experience with Tony was very personable, helpful, and professional . It is a very convenient location and well lit. We were able to receive great service and price and move many items into storage within a few short hours. Would highly recommend .

Google
Jan 04, 2022

I have had a unit at IStorage on Loretto for a few years and have to say they are quality. There were a few people I have interacted with and they were all professional and accommodating. The person who stands out is Tony and his efforts to help people during these rough times. He listens, understands and works hard to make you comfortable if you have questions about the process. I would recommend this company and especially this location after seeing Tony work hard to help any client. Two thumbs up.

Google
Dec 30, 2021

Very helpful, polite, clean environment and safe at night. Tony is the man to talk to very knowledgeable.

Our Website
Dec 15, 2021

Cody was extremely helpful and polite. I will probably be storing my belongings for 6 months and if necessary longer.

Google
Sep 14, 2021

Dave! Supper sweet guy. Helped us out a lot. Went above and beyond when I moved some things into storage! I highly recommend Storage Self Storage!

Google
Jul 01, 2021

Garcia was great, very informative and helpful! Great customer service!

Our Website
Jun 25, 2021

The two employees (female & male) in the office are very professional, friendly & courteous.

Google
Jun 08, 2021

No problems. ..That says it all.

Google
May 22, 2021

It was different experience in dealing with storage units

Google
Mar 02, 2021

Great location, for Mandarin side, clean, operating, and great customer service.

Google
Oct 29, 2020

The staff here is amazing! Definitely recommend. 11/29/2019 a new review because I'm using them again. My experience previously was fantastic, and my experience this time has also been wonderful. The current manager, Garcia, is very pleasant and professional. I hope the owner appreciates Garcia. Every interaction with him has been a pleasure. He explains everything very well. He always waves hello when he sees me on the property. He's always very kind when we speak. I hope he's there for a long time. He definitely deserves a raise and recognition for being a great employee. July 2020 - a new update: I switched to a bigger unit. Garcia helped me and made the transition into the new unit very easy. He found one in the same building, which made the move simple. As before, Garcia was very helpful and professional. He's such a kind and pleasant person to do business with. He's definitely a gem, and very good at his job. I hope iStorage is able to keep him as an employee throughout the time I have a storage space at this location. October 2020: Switched back to a smaller unit. Didn't need all the space of the larger unit anymore. Garcia helped me again. As usual, he was very professional and helpful. He took time to answer all of my questions, and made sure I understood his answers. He found a smaller size unit right down the hall from the larger unit so I won't have to move my stuff too far. Garcia is so thoughtful, friendly, and helpful. I sure hope iStorage realizes what a great employee they have with Garcia. He deserves a raise and recognition for his professionalism! It's not very often you find such great people in positions that work with the public anymore.

Google
Oct 29, 2020

Service was good, raised rates and didn't notify customer. That was shocking to me but.... A leak in another unit flooded mine, they assured with clean up but didn't offer to pay for any damages. A little more expensive than others

Google
Oct 28, 2020

Mike & Garcia was very helpful and friendly when I arrived to the location. The great thing is that everything was done online within 15 min!!!!! I walked into the office and Mike said verything is ready, let walk to your unit! Great Customer Service!!!!

Google
Oct 23, 2020

Garcia was extremely helpful when looking for the perfect size unit. It’s very clean and I feel very safe going there anytime of the day.

Google
Oct 13, 2020

I give Garcia and Caleb 5 stars for their excellent customer service and compassion. They are good people to do business with. I like that it's gated and climate-controlled. Nice location, clean, and I appreciate the flatbed dollies I can borrow. I give iStorage corporate 2 stars, though. I rent a 5x10 unit (next to smallest they have) and I started out paying in the $50s in Dec. 2018. It's been less than 2 years and they've increased my rate 3 times. Now I'm paying almost $90/mo. I feel ripped off and this third rate increase happened in the middle of a pandemic when Americans like me are hurting financially. I always pay my rent in full and well before the due date. Not a great way to keep loyal, reliable customers, iStorage.

Google
Sep 30, 2020

Rented a 1st floor interior. Did not realize all units are climate controlled. Caleb was great and really knew the facility. Call Caleb for a fast, worry free experience.

Google
Sep 26, 2020

Went and spoke to Garcia regarding a unit, he was so professional and very detailed. Unfortunately I couldn't get the unit today but will definitely be back to rent with him. Thank you Garcia for helping me

Google
Sep 22, 2020

Great staff, always helpful and understanding feel safe and secure having my stuff there

Google
Sep 21, 2020

Very clean and the two gentlemen are extremely helpful, knowledgeable, and detailed

Google
Sep 21, 2020

Awesome team

Google
Sep 02, 2020

I think that Garcia did a fine job and help me with my unit and went out of his way to be kind and thought he was very polite thank you very much

Google
Sep 02, 2020

Clean, spacious ac units with competitive pricing. Mike and Garcia we're so sweet and helpful through out the process and went above and beyond. I would recommend this place.

Google
Aug 29, 2020

Garcia was very helpful when setting up my new storage unit! Such an easy, professional, and great experience.

Google
Aug 28, 2020

Garcia goes the extra mile- the customer service is awesome- highly recommend these guys

Google
Aug 25, 2020

Garcia is truly helpful and makes everything so easy! I love renting from this location !

Google
Aug 24, 2020

Garcia, and the staff are great, clean facility easy to move and store your stuff. will definitely use them again

Google
Aug 19, 2020

Garcia is the best. Best customer service, professional awesome prices. I’m on my third unit now. Great place !

Google
Aug 18, 2020

Garcia has made our experience wonderful! He is very efficient and his customer service is excellent!

Google
Aug 07, 2020

Had the best experience at istorage, Garcia is very professional and and I received some of the best customer service there. Thanks again for all your help Garcia.😀😀

Google
Aug 02, 2020

The guys that work here are so professional and helpful. The whole place is very clean and feels so safe. This is hands down the best storage unit I’ve ever used. I’ve had to go in late at night by myself to drop things off and I feel completely safe. Also the rates can’t be beat.

Google
Jul 29, 2020

Everything went perfectly. No hidden costs. Mike and Garcia were personable and professional. Service was great!

Google
Jul 27, 2020

I came into Istorage on Monday morning to get a storage unit. The process was very easy. I dealt with Mike at the front desk and he was extremely helpful. The office and units were very clean and well managed! I definitely recommend coming here if you need a storage unit!

Google
Jul 25, 2020

Super awesome staff that helps find the best deals for you. Highly recommend!!!

Google
Jul 18, 2020

First time here and we had a great experience. Stacey was very knowledgeable and helpful. Very easy reservation online and budget friendly prices.

Google
Jul 14, 2020

Good service

Google
Jul 01, 2020

Great location and staff was very helpful and nice. Stacey went above and beyond my expectations. Will recommend this storage place to our friends and family!!

Google
Jul 01, 2020

Stacey was very helpful in helping us find the right unit for what we needed. She was very accommodating and very professional

Google
Jul 01, 2020

Great service

Google
Jul 01, 2020

Ms Stacy was very nice and helpful and I couldn’t have asked for a better associate.

Google
Jul 01, 2020

Our experience was more than pleasant. We received perfect customer service. After a long night of incredible agony, Stacy was more than adequate at her job and helped us get a unit extremely quick.

Google
Jun 30, 2020

So helpful ❤️

Google
Jun 26, 2020

Had a great experience with Stacy. Arranged great pricing on the right sized unit. Very knowledgeable and helpful. Def recommend this location.

Google
Jun 20, 2020

Stacy was extremely helpful and friendly, it took us less than 30 minutes to get a storage and she helped us get a great rate.

Google
Jun 20, 2020

Outstanding service

Google
Jun 15, 2020

Stacy was very friendly and efficient

Google
Jun 12, 2020

Great service

Google
Jun 10, 2020

Stacy was very helpful.

Google
Jun 10, 2020

Great prices, great facility and most importantly great customer service! Would recommend istorage to anyone looking for storage.

Google
Jun 06, 2020

Stacy was great with helping me.

Google
Jun 04, 2020

We own a handyman business and we are in and out of storage units for customers. The manager was very helpful with an issue I was having not related to the unit. The units are clean and secure and evenly cooled. I would recommend them to anyone in the area.

Google
Jun 03, 2020

Stacy was amazing . Very helpful . Rented here because of stacys amazing service

Google
Jun 03, 2020

Stacy was amazing, one of the nicest people I’ve ever meet

Google
May 29, 2020

Stacy was wonderful!

Google
May 14, 2020

They were very prompt to reach out to me and easy to work with when I had questions. I feel confident that I've gotten the best storage unit possible to store my mother's entire home safely.

Google
May 06, 2020

Stacy is fantastic. She is the best

Our Website
May 02, 2020

Great! Thank you.

Our Website
Apr 30, 2020

Overall efficient process

Our Website
Apr 23, 2020

Great service! Great size storage area! Very easy to get to! Great Customer Service! So far very happy with everything!

Our Website
Apr 21, 2020

Great experience with the Loretto location off San Jose. Manager is always helpful and friendly. 😊

Our Website
Apr 19, 2020

Everything went great.

Google
Apr 13, 2020

Stacy was awesome in helping us rent a storage unit! Very friendly, nice facility, carts available for use 👍🏼

Our Website
Mar 30, 2020

Mike was filling in that day as the manager was out, and he did a super job, helpful and friendly. I met Stacy the next day when I had to stop in and purchase new boxes, and she was just as terrific! Great service and would highly recommend!

Our Website
Mar 27, 2020

Good customer service and clean place

Google
Mar 26, 2020

Mike was excellent in helping me. He was efficient, friendly and provided me with everything I needed. Great service!

Google
Mar 25, 2020

Clean storage, good customer service

Google
Mar 16, 2020

Very friendly and helpful with my storage unit. Plus the prices are very competitive with other local storage places. They've got the best prices !

Google
Mar 14, 2020

Very helpful and explaining everything. Personality is great. Thank u, Stacy!

Google
Mar 14, 2020

Great storage place.

Google
Mar 14, 2020

Easy and affordable!

Google
Mar 14, 2020

Great experience

Google
Mar 13, 2020

Stacy and Garcia were fantastic! I highly recommend this facility!

Google
Mar 06, 2020

Stacy is absolutely amazing & thorough. Very happy with my unit & pricing.

Google
Mar 04, 2020

Stacy was great. Helping my dad

Google
Mar 04, 2020

Fantastic and great rates.....

Google
Mar 04, 2020

Fantastic, thank you for the help.

Our Website
Feb 29, 2020

Stacy was very helpful and reassuring

Google
Feb 26, 2020

Stacey was very helpful and reassuring.

Google
Feb 20, 2020

Great experience! Stacy was awesome!

Google
Feb 19, 2020

Stacy was a pleasure to work with. So quick and easy to set up.

Google
Feb 17, 2020

Stacey is outstanding

Google
Feb 08, 2020

Great service and great prices for a storage unit! Would recommend!

Our Website
Feb 05, 2020

Great, they are very helpful and courteous. Wish they were open on weekends consistently.

Google
Feb 03, 2020

stacy was wonderful.

Google
Feb 01, 2020

Stacy is wonderful! She really helped us out with our storage units! She got us into our storage unit ASAP and went out of her way to make sure that if there were any problems, they were taken care of. Definitely recommend Stacy and iStorage on Loretto!

Google
Feb 01, 2020

Stacy was great!!!!! She worked hard Nonstop on trying to get me back in a unit when something came up with the one I Originally got. She saved the day for me and I will be recommending this iStorage and Stacy to friends and family. Thank you Stacy you are really awesome.

Google
Feb 01, 2020

Stacy is wonderful.. thank you again!

Google
Feb 01, 2020

Great place thanks Stacy

Google
Feb 01, 2020

Great place Stacy

Google
Jan 29, 2020

Very nice people!

Our Website
Jan 27, 2020

Found me a larger unit and saved me money in the process! Thanks

Google
Jan 26, 2020

I have had at least 3 units at this place for many years. The current management team is very helpful and Always recommend the best choices for my storage needs. The place is very clean and well kept up.

Google
Jan 24, 2020

Fast, efficient, and very friendly! Clean facility!

Google
Jan 24, 2020

Employees saved me a lot of money and made great suggestions for my storage needs. I have been with this place for years through my office as well as personal and they are great and very clean as well.

Google
Jan 21, 2020

Service was fast and good

Google
Jan 15, 2020

Nice, clean facility. Helpful and friendly office staff. Very pleased!

Our Website
Jan 12, 2020

Fast, easy, and courteous service. Would recommend.

Google
Jan 08, 2020

Stacy Wilson was very helpful today.

Google
Jan 04, 2020

This location is great, nice staff and clean facility

Google
Jan 04, 2020

Nice facility and great service from Stacy! She made the process easy from start to finish! Thank you Stacy!!

Our Website
Jan 04, 2020

Your representative was knowledgeable Showed me the different options including showing me the actual available units Very quick

Google
Jan 03, 2020

Great place

Our Website
Dec 30, 2019

great staff. clean facility

Google
Dec 27, 2019

Great clean facility very professional staff. Garcia took care of all my needs and took care of all my needs for storage

Google
Dec 08, 2019

Garcia was great!

Google
Nov 15, 2019

Garcia, the manager at this location rocks. He is very helpful and made our stressful move much easier. We came in late at night just before closing and he got us set up and safely inside. Very friendly and efficient. I highly recommend this location and management.

Google
Nov 13, 2019

I've been with iStorage for about 6 months now and have had nothing but a great experience. As a result I've rented another unit. Good prices and good service....not sure what more you would want.

Google
Nov 01, 2019

Great experience

Google
Nov 01, 2019

Friendly staff and easy

Google
Oct 25, 2019

Great place, awesome customer service!

Google
Oct 23, 2019

This place is great and i would recommend it to anyone.

Google
Oct 16, 2019

They had what I needed and were very pleasant to deal with. Pricing was reasonable and I received a discount for my first month! Great access and very clean facility. Terry was so nice and professional!!

Google
Oct 11, 2019

Very expensive, although clean and safe and very nice staff. I got 2 storage units at a competitor place down the road for less than they quoted me here.

Google
Oct 04, 2019

Great service at a great price. Joston was informative and very helpful. Would highly recommend..

Google
Sep 30, 2019

The manager here, Terry, is the best. He is very professional and handles all situations in a timely manner. If you’re in the market for a storage, this place is a must!!

Google
Sep 21, 2019

Had a great experience. Everything went well

Google
Aug 15, 2019

They had the best price for where I needed my storage unit to be. The staff was very helpful and friendly over the phone and in person! The facility was always clean and I felt safe when there. Online payments made it easy too!

Google
Aug 11, 2019

Used this place for the last year. It was terrific. People who work there were excellent in customer service. Recomend this IStorage facility.

Google
Jul 10, 2019

Great and quick service to set up a storage unit. Cheaper prices than nearby competitors as well!

Google
Jul 09, 2019

Joston was great! Professional and efficient... made set up simple! Facility is very clean and convenient with easy access.

Google
Jun 12, 2019

Great place to do business with. Remember to hit *before code to gate and # after.

Google
Jun 11, 2019

The new Manager was very nice and helpful. He even cleaned the floor in the unit before we rented it. My only complaint with this place is the temperature control. The temperature is kept close to 80 degrees, which is very hot for Florida weather and humidity. I spoke to an iStorage manager from another location who told me he keeps his temperature controlled buildings at 72 degrees. I have many valuable items in my units that could be destroyed by heat and humidity. This location should be required to lower the internal temperature.

Google
Jun 09, 2019

Great place for your stuff

Google
May 21, 2019

My experience with the Mandarin-San Jose location was great. I was there a few weeks ago inquiring about a rental talking with Justin and when I came in to finalize it, he pulled the info up and had it ready to go in no time. He explained the lease thoroughly and advised me to buy a lock and the renter's insurance. Afterward we made sure the gate code worked and then showed me the locker. No surprises, very professional. I'm glad I visited the other 2 major choices in my area, because I storage has cleaner, newer facilities and better rates and more attentive staff. Justin was very helpful, if you go there, tell him 3035 sent you.

Google
May 14, 2019

Great service, good location and friendly site person. Only reason for 4 stars and not 5 a little concerned about the climate control. Was only minutely cool where our unit is located. Not exactly what I was hoping for but short for time to consider something else. Service was great though.

Google
Apr 30, 2019

I want to thank the staff at istorage on Loretto Rd for the outstanding customer service. I thought I was at Chick-fil-A. Thank you Walter you are above the game my friend!

Google
Apr 30, 2019

I have never had customer service like I had at istorage on Loretto Rd. Walter was “top-notch”! I’m a customer for life!! Keep up the great work!

Google
Apr 30, 2019

This team has gone above and beyond expectations! They have been more than helpful in every way! I wouldn’t recommend any other place but iStorage!

Google
Apr 09, 2019

Clean facility and nice staff. Called 3 different storage facilities and this was the best price.

Google
Apr 02, 2019

Awesome staff, clean facility, competitive prices... If I need another unit in the future, I know where im going.

Google
Mar 30, 2019

Came into I storage clueless on what I needed and the guy tony that work in the office help me with all my needs and made my move smooth.i will recommend I storage to all my friends and family

Google
Mar 29, 2019

I have used iStorage for a few years and just added another small space. The site is very clean. It has climate control so I don't worry about any damage. I would highly recommend them.

Google
Mar 25, 2019

We are VERY HAPPY with istorage Self Storage!! The units are impressive!! Very clean with up-to-date security!! Exactly what we wanted. Excellent customer service on the phone and face-to-face.

Google
Mar 16, 2019

Tony helped me this morning and what a wonderful experience he provided! Professional,caring and extremely helpful! What a pleasure it was working with him. I highly recommend using iStorage based on my experience!

Google
Mar 15, 2019

They take great pride in their facility and its well deserved. Been storing here in a 5x10 for a great price in climate controlled building but sadly time to go. Always send emails if your payment is close to being late. Great customer care. Best of all after storing here for almost 2 years. My stuff was still in perfect condition. No rodent damage on my items at all. Unlike some other storage facilities. Thank you iStorage

Google
Mar 09, 2019

Very friendly and efficient staff.

Google
Feb 28, 2019

Lola was great . She had a great attitude! Very professional will definitely be recommending !

Google
Feb 13, 2019

TONY & LOLA WERE AWESOME! THEY WENT ABOVE & BEYOND TO ACCOMMODATE US! I WOULD GIVE THIS PLACE 10 STARS IF I COULD, BECAUSE OF THESE TWO. ALSO THE FACILITY IS NEAT, CLEAN AND BUG FREE WHICH IS ACTUALLY HARD TO FIND AT OTHER STORAGE CHAINS! THANK YOU BOTH, CRISTAL L.

Google
Feb 11, 2019

Tony is easy and wonderful to deal with. He makes you feel comfortable from the beginning!!!

Google
Jan 23, 2019

Very nice and friendly looking forward to using the storage!!

Facebook
Jan 15, 2019

People have been super helpful and flexible. Great to work with.

Google
Jan 04, 2019

The manager, Tony, is very friendly and the location is the cleanest I have ever seen a storage facility!

Google
Jan 02, 2019

Tony and Lola were very nice

Google
Dec 13, 2018

Always courteous and professional. Always a smiling face in the office. Excellent facility with ease and convenience.

Google
Dec 12, 2018

Helpful to get contract signed and ready for move-in. I had to return in evening and storage was well-lit and although extremely quite i felt safe in the environment. As you walk through areas, lights come on before you .

Google
Dec 06, 2018

I get an average rating cuz I was nearby but I never went in

Google
Dec 06, 2018

Employees are extremely polite and respectful, and the place is well kept.

Google
Oct 22, 2018

Clean facility, good prices, the manager named Lola was very nice and extremely helpful. I recommend coming here for all of your storage needs. Great place

Google
Jul 02, 2018

Clean facility with very professional and friendly managers! The temperature near my storage unit seemed warm for a climate controlled facility, but to be fair, I’ve only been there once so far.

Facebook
Mar 30, 2018

Great place! Set up was easy and place is extremely safe and clean!

Google
Jan 18, 2018

Nice people

Google
Oct 29, 2017

Great prices, great value. Convenient location. I have had units several times over the past 10 years.

Google
Sep 29, 2017

Nice place clean and friendly service

Google
Jun 15, 2017

Excellent when I moved in, but I have lots of questions when I leave a unit early. Some compensation should be given if you pay for months that you don't use, and if only in the unit for a certain amount of days in a month, it should be prorated.

Google
Jun 05, 2017

clean, safe

Google
Jan 19, 2017

Great, new facility. Clean. Excellent Rates

Google
Jun 16, 2016

Hello. My husband and I rent 1 unit. Cody and Mary are great! They are very helpful and friendly whenever we come in. Keep up the great work

Google
Jun 16, 2016

Have used istorage for three years and have been very pleased! Mary and staff are always helpful and keep the place looking good!

Google
May 22, 2016

There is a TYPO in my last name - it isn't Hubbard it is Hibbard but if it is misspelled on my contract agreement - that's okay. I have two units at the Mandarin Loretto location and my experience has been nothing but excellent. Mary is the manager at this location and Mary is excellent in all areas of her work ethic. She is always willing to go an extra mile to help you with your storage needs. Mary takes pride in satisfaction of her customers storage needs. She returns call promptly and does not PROCRASTINATE AT ALL. Thank you Mary for all your help with my storage needs. Faith Hubbard/Hibbard

Google
May 16, 2016

Cannot say enough good things about Mary and Cody, they are friendly and attentive. The place is clean and well maintained. Happy I found this place


Nearby locations

About iStorage Jacksonville, FL - Loretto Road

Are you looking for convenient, secure, and cheap storage units in Jacksonville, FL? iStorage Jacksonville on Loretto Road is the perfect solution for you! Our facility offers a range of unit sizes and other features like temperature controlled storage units, business storage options, and storage supplies available for sale.

Why Choose Our Self Storage Units?

Whether you're moving, need temporary room, or want a convenient place to store your belongings, we have the solution for everyone. Our storage units are offered with a flexible month-to-month lease, allowing you to only store for as long as you need. With electronic gate access and monitored & controlled access, you can have a worry-free and convenient storage experience.

Who Needs Self Storage Units?

Our self storage units are great for a variety of uses, including:

  • Moving or downsizing
  • Vehicle storage (Boat storage, RV storage, Car Storage)
  • Temporary relocation
  • Out of country work
  • Military deployment
  • Business storage options for inventory, supplies, or equipment

Storage Unit Sizes and Options

We offer a range of storage unit sizes to accommodate your needs, including common sizes such as:

Small units (5x5 ft) - a great choice for storing a large wardrobe or 10-15 small and medium boxes.

Medium units (10x10 ft) - perfect for storing most items from a bedroom.

Large units (10x20 ft) - ideal for storing everything in a single-family home or storage shed.

Each iStorage facility offers different-sized storage units. Call ahead to find out availability as well as what other sized units we have!

Additional Services

In addition to our storage units, we offer a range of additional services to make your storage experience as convenient as possible. These include:

  • Storage unit surveillance
  • Moving truck rental
  • Storage insurance
  • Storage supplies

What to Consider When Storing with Us

One of the most common aspects to consider when storing with us is climate control and temperature sensitive belongings. Climate controlled storage units are usually located within storage facilities that carefully regulate temperature and humidity levels. Additionally, for the safety of your belongings and other people’s property, some items cannot be stored with us, including hazardous materials or chemicals, explosive or flammable items, perishable goods, food, living plants or animals, any non-working vehicle, and yourself. Please call ahead to see the availability of our temperature controlled storage units and other options.

Neighborhoods and Cities We Serve

Our self storage facility is conveniently located to serve Jacksonville and the surrounding areas, including:

  • Mandarin
  • Southwood
  • Arrowhead
  • Loretto

Whether you're moving to a new home, downsizing, or just need extra space, we're here to provide you with a cost effective and secure storage solution.

Other Nearby iStorage Facilities

Contact Us Today

Ready to reserve your storage unit? With our secure, convenient, and cheap storage units, you can have peace of mind knowing that your items are safe and accessible whenever you need them. Contact us to learn more or reserve a storage unit today!

Our facility has a number of great features such as:

  •   24 hour video recording on the premises
  •   Business Storage
  •   Temperature Controlled Units
  •   Dollies & Carts Available
  •   Drive-Up Access
  •   Electronic Gate Access
  •   Elevator
  •   Extended Access Hours
  •   Fully Fenced Facility
  •   Indoor Units
  •   Locks Available for Purchase
  •   Moving Supplies Available for Purchase
  •   Paved Parking
  •   Well-Lit Facility
  •   Wide Aisles for Truck Access
  •   Month-To-Month Leases
  •   No Deposit Required

Directions to iStorage Jacksonville, FL - Loretto Road

From Orange Park

  • Head south on Plainfield Ave toward Kingsley Ave
  • Turn left at the 1st cross street onto Kingsley Ave
  • Use the left 2 lanes to turn left onto Hwy 17 N/Park Ave
  • Turn right to merge onto I-295 S toward Daytona Bch
  • Continue for 4.4 miles
  • Use the right lane to take exit 5 to merge onto FL-13 S/San Jose Blvd
  • Merge onto FL-13 S/San Jose Blvd
  • Turn right after Taco Bell (on the right)
  • iStorage will be on the right, across the street from AutoZone Auto Parts

From Mandarin

  • Head west on Orange Picker Rd toward Flynn Rd
  • Turn right at the 1st cross street onto Flynn Rd
  • Turn right onto Loretto Rd
  • Turn left
  • iStorage will be on the left, across the street from AutoZone Auto Parts

Reviews for iStorage Jacksonville, FL - Loretto Road

April 04, 2023
Jan Lindahl
OVERALL RATING

Great local management and knowledge

Awesome help.

January 13, 2023
Mercedes
OVERALL RATING

Awesome

Great customer service. Very helpful and understand

November 14, 2022
Quincy Stingley
OVERALL RATING

Facility well maintained

My overall experience with the Staff at 2951 Loretto Road Jacksonville, FL 32223 was top notch. Just driving up to the Storage Facility was welcoming. From the parking area, the structures, cleanest inside and out is very well maintained. The staff members are great, especially Tony Guerra, his welcoming positive attitude w/smile, knowledge, made my family experience easy. He informed us on the actual size we would need, 24hrs access to our storage unit and as well as when we had to give notice if we wanted to end our contract. Next month we are closing our unit after 4 years of business and if you are in need of storage, stop by and talk with Tony or any of the staff members at this location for excellent customer service. Thanks Tony

February 23, 2022
Jeremy Caldwell
OVERALL RATING

Easy sign-up and easy to use.

Tony is awesome! He knows what he's doing and made the whole process smooth. He had a great attitude and made sure everything was set up right before we got to the unit. After a long day of moving, he made all the difference. I don't usually post reviews, but this guy really won the day.

January 03, 2022
Victoria Mock
OVERALL RATING

Clean & helpful staff

The manager, Tony Guerra, was extremely helpful. The facility is well kept and gives a feeling of security

March 01, 2021
CJR
OVERALL RATING

Garcia, thank you

Thank you Garcia for your assistance and kindness- the storage area is clean 90% of time, they do have issues with the door to hallways- i personally don’t like doors to close then no light! I am very disappointed at price increase. I have a 5x5 and I pay over $78.00!!! As many units they have, added a new area, are we paying for the new area? It would be nice to recognize long time customers during this difficult COVID pandemic!!!! I-STORAGE, make sure your website allows customers to pay their bill, it doesn’t work!!!!!,

November 09, 2020
Christopher L
OVERALL RATING

Great

Convenient, clean location. Garcia is helpful, knowledgeable and friendly.

November 03, 2020
Rebecca
OVERALL RATING

Garcia is awesome

Garcia has helped me many times. He's always professional, kind, and helpful. He always waves when he sees me in the parking lot, and always has a smile on his face. He always patiently and fully answers my questions. I sure hope Garcia is with iStorage throughout the whole time I am using iStorage. I hope iStorage realizes what a great employee they have in Garcia. His great customer service skills are rare in the world today. He deserves a big raise and recognition for doing such a great job.

October 14, 2020
Leona Canaris
OVERALL RATING

Amazing

Caleb and Garcia were awesome. I had a unit with uhaul and went online and found Istorage. Their reviews were great and that’s what really made me make a reservation. I quickly received a call from the property manager Garcia, when I arrived at the location I had a warm greeting from both gentlemen. The property was very clean and the gentlemen were very detailed about the property and the lease. I’m so glad it didn’t work out with uhaul and I came here and was extremely pleased. Thanks again Garcia and Caleb for your wonderful customer service.

October 01, 2020
Jason ODONNELL
OVERALL RATING

Efficient

Caleb was great. Will seek his help on future rentals.

September 16, 2020
Wade Thieme
OVERALL RATING

Good service.

Not happy with cost of 2nd unit. On thursday I was quote $35.00. On Saturday while signing new agreement was told $114.00. And that quoted price was no long offered. Due the company changes to specials no longer on website.

September 07, 2020
Cecily
OVERALL RATING

Manager was Great . Got me the best price compared to the competitors.

I recommend this storage unit , hands down.

August 23, 2020
Kira Kyle
OVERALL RATING

Helpful, safe, and clean

The customer service here is phenomenal. The unit I rented is clean and secure. I feel safe accessing the storage unit and getting an 8 foot sofa into the unit was fairly simple even with my unit on the second floor. Very grateful.

August 20, 2020
Tom Welden
OVERALL RATING

Garcia s very good and helpful!

I have two units and I’m very pleased with the service.

August 19, 2020
Barbara Gamble
OVERALL RATING

Great Staff!

Garcia is awesome! He is always happy and willing to help in any way possible. We have 3 units at this location and will not go anywhere else!

August 06, 2020
Karen
OVERALL RATING

Wonderful

Garcia was great, perfect customer service. Was very happy with the experience I had received today renting a storage unit. Thanks a lot 😀😀

August 03, 2020
Carol Robinson
OVERALL RATING

Excellent customer service

Garcia pleasant, professional and informative. Payment processing online is always difficult ( no payment button on the page ?!) do I’ve had to call Loretto site and make my payment

August 02, 2020
Joanne Leone
OVERALL RATING

Unit and staff are awesome!

the staff is professional and personable. The unit is on the newer area and is perfect for my needs. Very clean.

July 28, 2020
William Eychner
OVERALL RATING

Great place great price

I would recommend using i storage to anyone needing this service.

July 28, 2020
Doug Saarela
OVERALL RATING

Very clean, very professional

The facility is clean and very accessible

July 15, 2020
Dmaris
OVERALL RATING

Garcia was great

Informative ,quick and profesional.

July 10, 2020
Barbara Shields
OVERALL RATING

Excellent

Mgr, Stacy was very kind. Gave me sensible advice due to her obvious experience. I’ve used her location for over 2 yrs & I know she’s there for me!! Clean, easy access.

July 04, 2020
Paul Tesoro
OVERALL RATING

Had concern, they were wonderful

The staff was very helpful and a pleasure to work with

July 04, 2020
Ed andrews
OVERALL RATING

Stacey was awesome, very helpful, and very professional.

Stacey and the other gentleman were extremely helpful, knowledgeable, and a pleasure to work with.

June 29, 2020
Mike
OVERALL RATING

Great help and pricing

...........

June 24, 2020
Pam
OVERALL RATING

Great service.

Stacey was knowledgeable and very helpful. Much appreciate her assistance.

June 16, 2020
Bob leonard
OVERALL RATING

Clean facility close to home

Stacey was great

June 11, 2020
Barbara murphy
OVERALL RATING

Great

Garcia was efficient, quick and Friendly

June 03, 2020
Jodi B
OVERALL RATING

Stacy is awesome

Easy to rent and affordable.

May 29, 2020
Jay Lander
OVERALL RATING

Stacy was very helpful

I had an extremely productive visit yesterday. Stacy was very knowledgeable and accommodating !!

May 24, 2020
Kyle
OVERALL RATING

Standard Fare At Great Price

The process to apply was quick and painless. I have rented at several companies over the years and iStorage has already begun to lead the pack.

May 19, 2020
Lauren
OVERALL RATING

Friendly and fast

It took me just a few minutes online and on the phone to set up what was needed to rent a unit. Due to a medical emergency we are now storing my mother’s entire home until she needs her things again and the folks at iStorage made the process as easy as possible. Even with Covid-19 restrictions, I had the unit booked and everything completed the same day I contacted them. I’m confident we made the right choice in this business.

January 18, 2020
Denise Tarrance
OVERALL RATING

Fantastic service

Stacy was an great help today and very friendly and understood what I needed! 😊

December 14, 2019
Brandon P Motil
OVERALL RATING

Cool

Easy and pleasant experience

November 29, 2019
C. Henry
OVERALL RATING

Excellent facility

All the features and add ons the other facilities offer. This is 2nd time using this location because it is very clean and well maintained! The security feature was my deciding factor. I also find they are cheaper than the competitors. Garcia thank you for the excellent customer service!

September 06, 2019
Anthony Kam
OVERALL RATING

Excellent

Friendly Service and Competitive Pricing. By far, the cleanest and best maintained storage facility in Jacksonville.

January 04, 2019
Donna Johnson
OVERALL RATING

An amazing facility!!

The manager, Tony, was very helpful and friendly. The facility was clean.

October 22, 2018
Tom joi
OVERALL RATING

Great facility

Great facility, great prices, the manager Lola was very nice and helpful, lola went out of her way to answer all of my questions and showed me around the great facility. I definitely would recommend this place for all your storage needs.