Storage Units at 5977 Whitesville Rd in Columbus, GA 31904

Shelia and the staff at istorage on Whitesville Rd. are so professional and helpful. It is refreshing to find in this post Covid mixed up world. People who actually care about customer service. Thank you Shelia for going the extra mile.

I have been a long-time (happy) customer of iStorage. I recently found myself in a difficult situation (as we all do on occasion.) I went to the office to settle what I believed would be my last rental payment. I thought I would no longer be able to pay for any type of storage space for a long time. I explained my current situation to the manager, Shelia. After she patiently listened to my desperate rambling, I handed her my credit card to make my payment. She said, “Hold on just a minute, I think I may be able to help you.” No lie, within 20 minutes, Shelia had a brand new plan set up for me with a unit I could afford and was the perfect sized unit for my specific needs. I can not thank her enough. This is not just a great storage facility because of its value and security, but Shelia has proven that it also puts customer service above all by ensuring that their staff is willing to go above and beyond, is friendly, knowledgable, and eager to help in any way they can. I will recommend this location, and Shelia to anyone I meet who needs storage services. I can honestly say, that by the end of my visit to the office that day, I had a huge weight off of my shoulders and I was able to breathe a sigh of relief for the first time in quite a while. Thank you so much iStorage… thank you even more, Shelia! You are amazing!

Great customer service

Ms.Shelia has great customer service if I could give her 10 stars I would thanks istorage for hiring such a warm hearted person

Perfect size unit and understanding employees. Sheila is the best

Shelia provided great customer service. Would recommend this company to anyone needing storage.

My experience here has been great. The manager Shelia is amazing. The customer service she gave us was top notch. I would recommend this storage company to anyone who needs storage.

Such a great place for a meeting and office suites

Sheila was very helpful. The process was quick.

I worked with Sheila, she was very professional and she got me set up right away!

This place is great! We have a huge unit that's exactly what we needed. Sheila is incredibly kind, helpful and on top of taking care of the whole facility. Really happy we chose this location too because it's close to everything! Thanks Sheila!

Been more than satisfied everytime!

Going on 4 years now. Great place to work, great customers, and great staff members!! All around wonderful place to store your precious items.

Property Manager is great to work with when you need assistance and he’s always out ensuring facilities is always clean and in order.

Dana provided excellent customer service. Facility is nice and clean. Would recommend anyone needing storage to rent here.

Great Service!

Service was awesome, Connie at the front desk was extremely helpful Great place to store you belongings

Reasonable prices and very respectful employees

The ladies working the facility at 4510 Armour rd. Columbus Georgia 31904 were an amazing help, extremely pleasant, and managed to have me set up with my new Climate controlled storage Unit very quickly, I also have to add that the storage units at this facility are the most upkept units I have rented! I am very impressed with this Storage Facility , If I could give it 10 stars I most definitely would:)

Staff very friendly and helpful. Awesome attitude by all of them.

Easy. Fast. Great staff. Love it.

I needed a unit and Regina was so so helpful and very patient with all the questions I had.

Dana at I storage on Whitesvillle In Columbus Ga is wonderful! He is extremely friendly and always available! Very helpful!!!

Dana at the whitesville location was so helpful and professional. Answered all my questions.

Friendly and cost efficient

I needed another storage unit after being gifted a king size bedroom suit. Regina was amazing with helping me get what I needed and combined the two so I will be billed together. She was so helpful and was very patient with me.

Quick and easy process.

Everything is very nice and clean and a very easy transaction renting the unit!

Friendly and knowledgeable staff was very helpful.

Great customer service. Do a good job of keeping an eye out for any unusual activity in the complex and communicating with tenants.

Quick and fast

Ms. Regina, she helped me with getting a storage unit to fit my needs ... She was real knowledgeable when it came to picking a unit for a one bedroom apartment ... she showed me good techniques on how to pack up the unit and what boxes to use and what not to use .. Keep up the good work and stay positive Ms. Regina and thank you for everything !!

Great experience. Hassle free.

Great experience. Hassle free

Very nice and helpful

Your customer service at the Columbus Georgia whitesville road location was superb 😊

The staff were fantastic, very informative. They were helpful and knowledgeable. I can not begin to express my displeasure with your policy of purchasing contents "insurance" on MY property and requiring I pay for it. There is something inherently wrong with that arraignment. Obamacare's policy requiring you subscribe was ruled unconstitutional. I believe this is too. Very Orwellian.

Easy process of renting unit. Staff was very friendly

My unit was in storage at the Macon rd unit. My stuff was there a year and I had no issues. No mis haps no bugs no mice no messes no problems easy in easy out. Gated in with 24 hrs access. Thank you Ms.Lisa for the pride you put into the units also thanks Dana for being so patient with me! Thanks to guys 👏🏼

Great experience 👍

My hairdresser is there, love her!!!

Very nice clean the young lady working in office. Very helpful and nice.

Clean, very secure storage units in a variety of sizes to meet most anyone's storage needs at a very competitive price range.

Excellent customer service. Very sweet and helpful.

Had my hair cut at Hair Therapy. Aways a great hair cut.

Dana, Gayle, thank you for your continued support of the tenants. We appreciate all you both do in caring for our needs to keep our businesses going. You provide the necessary assistance in all areas of concern and we appreciate that tremendously, Thank you again, A. Hall Winship Education Ebranocs

The girls at the Veterans Parkway facility are very pleasant and most helpful. I have been a tenant for a long time and been through quite a few employees, I must say, these sweet girls are most outstanding! I will certainly recommend this facility to anyone I know of who is thinking of obtaining a storage unit. Pat Craft

Great customer service. Dana is a wonderful property manager! He made signing up and moving my stuff in very easy and enjoyable. I’ve recommended this storage facility to all my friends.

Everyone has been very helpful! Dana is very resourceful and committed. The facility is clean and quiet.

Wonderful staff. Very helpful and hands on. Dana has helped us from the very start, even going out of his way to make sure our set up was perfect. Very knowledgeable and helpful in all aspects.

We have been renting for a few months in the business park. Anytime we needed something done or needed help mangement was quick to respond. Everyone is very nice and easy to work with.

I had a great experience everyone at this location. Always friendly and helpful! I would recommend this storage unit to all my family and friends in Columbus, Ga. Mr. Bello

Thank you so much Lisa for helping us out today. You are the best and we appreciate you and your kindness more than you will ever know. This is the best storage place hands down and we can't thank you enough for being so awesome!!

Dana and his team are absolutely assets to this company. So very helpful in not only renting me a storage space but also an Office for my new small business. They make you feel like family and guys I appreciate your hard work and attitudes!!!

Excellent service from Dana and Scott. Very easy to work with and ensured I was set to move in when I needed it. I was coming into town on a Sunday and pretty late in the evening, but was able to set-up my unit and lease over the phone and online which made for an easy move into the storage unit. Showed up Monday to setup a parking spot for my boat. They showed me the spot and ensured I was good to go so I could get my boat any time I wanted it. Absolutely recommend for short or long term storage.

We have been renting from this location for a few months. The management and staff are so great. They are always helpful and accommodate to what we need. We would definitely recommend use them.

Very convenient but my unit which is inside a temperature controlled building has a huge problem with lizards getting inside and pooping on everything.

I live in another state and they are always responsive when something is needed.

It's been a good relationship and the team has always kept me informed on my unit and changes to fees. I have had no complaints.

I would highly recommend iStorage for many reasons but I would love to say a special thank you to Dana and Scott. They helped me choose the right unit for me and at a great price. The facility is kept clean and well maintained. I feel safe having a unit there with the secure gate. I couldn't ask for a better storage company or place.

Very friendly just a pleasure and very helpful in finding the right unit

Adapt To Solve Inc has had an office in IStorage for almost 3 years now. The monthly cost is very affordable. It has been very secure due to the amount of security cameras as well as access control gates protecting the storage units. Working with the assistant manager Dana has been great, he manages the property better than I ever expected. We look forward to a long working relationship with IStorage.

Dana was great. Customer satisfaction if above and beyond.

Fantastic place!

Great place to work, great customers, and great staff members!! All around wonderful place to store your precious items

Dana helped me with all my questions.

Allen and Dana have been so helpful with everything we’ve needed!! When we come over to the office to ask questions they greet us with big smiles and were kind during the moving out process. I would highly recommend iStorage to anyone in Columbus or East Alabama!!

Elizabeth was very helpful and friendly. The best place to go in Columbus

Absolutely wonderful customer service. Made me feel right at home from the reservation all the way to touring the facility. I will recommend everyone! Thanks Istorage!!!!

I have packages delivered on a regular, and someone is always available to allow FedEx or UPS access to my unit.

Mrs. Elizabeth was extremely helpful! I was able to get storage the same day and the prices are great! I highly recommend, especially for my military folks!

Very clean, tidy office. I spoke with Ms. Elizabeth and she was very friendly and helpful!

Have been doing business with Whitesville Rd iStorage for about a year now. Grounds are always clean, building is always upkept, staff is very friendly, professional and always willing to help. Always feels safe and secure. Perfect location with easy access. Roland W.

Nice big place for all your storage needs

David Sheffer, Property Manager at the Whitesville Rd location in Columbus, Ga, was amazing to work with. He went out of his way to review everything with me and ensure I understood everything taking place. He was very patient and offered an exceptional level of customer service. We need more employees in the workforce like David. I can’t say enough about him!

Impressive. Customer service was excellent. I have spread the word to family and friends.

Great and clean facility

The staff were so friendly and helpful, and the site seems very secure. I would definitely recommend storing your things at this location with this company.

They are very professional and very helpful. I appreciate how kind they are to me. Thank you IStorage! Kathaleen

Good

Good place

Wow one of the best experiences that I have had in the World of customer service in a long time! From the very first Phone call to the store David was Awesome with explaining everything to me patient and very informative about the service provided to me! I recommend this company to anyone! Outstanding! From start to finish, Excellent service. Thanks

Great staff, very helpful and knowledgeable. I was very pleased with the service that I received.

These folks are the best. They give me a butterscotch every time I go in the office!! Very clean and very professional.

Great service, people were friendly, timing was perfect. I would for sure recommend this place to anyone! OUTSTANDING!!!!

Very clean storage unit. Great customer service and easy to work with.

I've stored with this facility for years from when it was Simply Self Storage and have been nothing but satisfied. Easy auto pay option;never had an issue with payments, friendly staff, and easy access when I need it. I'd reccomend this place to anyone.

Thank you Elizabeth for all your help, very professional and personal with your customers. Made it very easy to store our goods.

Delia was very helpful to me when I needed a unit rental for a short time. Very efficient, friendly and patient. We rented the building short-term and were able to use it and then close it out with ease.

Mr. David and Delia were awesome!!! Made the process easy and simple for us! Definitely would recommend anyone to go check them out! Great prices!

I rented from them for about 2 years and couldnt have asked for a better experience. It was my first time having to deal with moving my belongings and storing them. The staff was great and i certainly always felt that my belongings were good to go while I was away.

We were in and out quickly and the representatives were very friendly. They were able to set up automatic payment for us, which was very convenient since we will be out of the state a lot. Also the location was easy to find and get to.

Great place to rent and clean facility. David and Delia are very knowledgeable and willing to help with any questions or issues.

Great customer service from friendly and knowledgeable staff. It was a great experience.

David was very helpful and ensure we were taken care of. Plan to use storage again in the future!

Good prices.

David was very helpful and the process went smoothly. Their costs are lower than the majority of other storage companies.

Very polite and helpful representatives / clean, safe, and convenient :)

Great servoce

David was extremely helpful and professional. Excellent prices

I have been renting here for a while and it is a professional enviorment that maintains detail. David does a great job & attends to any concerns within a reasonable amount of time and does a great job with the property and management. Thank you!

Dave was beyond fantastic in helping me set up the perfect storage unit that I needed to store my furniture in Columbus, Georgia, while I was in Scottsdale, Arizona. He went above and beyond, including pulling this together on short notice and making multiple phone calls to make sure that every was arranged perfectly. I couldn't be more pleased. Thanks for all your help Dave.

Thanks elizabeth and angela for your help! Very friendly and knowledgeable

These guys are awesome, affordable, super nice and clean. Gated and secure. I highly recommend them!

Could not of ask for any better service. The staff went above and beyond there duties. Highly recommend!!!!!

I have had a unit here for the last 3 years and have had a wonderful experience. I was so happy when Angela took over management here. She has been so amazing and friendly! I’m thankful for her personable customer service! Definitely recommend using this facility.

I give this company five starts for all the right reason. Didn't have NOT one bad experience. Angela helped me EXTREMELY well and was more than helpful. I recommend this storage company to EVERYBODY!!!! 😊

Gave me the best deal!!!! Thanks guys!!

Ms Katie was really nice and helpful!!

Great customer service. Our business enjoys this location. Got a warehouse and added a parking space also. Super courteous. Thanks.

Excellent customer services. Thank u lady's for your help.

I love Angela!:-) She is always very kind and patient. We have used simply storage in the past, now we are back for more storage space. The facility is clean and she works with you. I definitely recommend Simply Storage.

Amazing service and the manager Angela is awesome. She answered every question with a smile and was super helpful. I will deff be using this location.

Great Service by Ms Angela Grimes... in my time of need she made sure that I was attended to properly; on the weekend might I add. When most other storage places were closed, they were open and actually answered the phone.... that says a lot in comparison to the other storage places in the area.

Super helpful and really helpful employees! Awesome prices!

Angela was very helpful and understanding great service!

Office staff very professional and nice. Thank you 😊

Angela was great at helping us pick the right size storage unit.....military friendly

Always helpful,

Kayla did an outstanding job ensuring that I was well taken care of. If you need storage this is definitely the place come for all your storage needs.

Great customer service from Angela!

I really appreciate their help today . we had no idea what size to get and they helped us out no probelm . I highly recommend simply self storage for you to use . great service thank you

Professional staff and fair price for units!! Highly recommended to all needing storage locally.

Angela was very helpful! I made my reservation online and she called me shortly after to confirm my reservation. I went right into the office to finalize everything. She was very friendly and helpful.

What a very nice office lady!

Angela provided the best customer service! She was very thorough when she explained everything and was incredibly friendly! I had been to three other places before I came here. I will definitely recommend this location to my friends! Great service and excellent prices.

Very nice people.

Very nice facility, the staff was very nice. Easy access to storage units.

Angela was amazing!!! She made my process quick and easy!! I will definitely tell everyone about this place!!!

I love Angela Grimes and Katie Hatcher they were such a big Help! God Bless!!!

The customer service was great today! The girl in the office was super helpful! Absolutely no complaints!

Great customer service. Clean well kept area with alot of up to date HD cameras. I would definitely recommend this place to anyone.

Very friendly, professional, and clean

Angela was awesome, very courteous and professional!!! Thank you so much Angela!!

Manager is very nice & very fast service!! Really recommend if anyone needs storage!

I want to say that my experience at Simply Storage was wonderful. Excellent service!

Very accommodating and offer excellent rates.

Angela is very helpful, listening to your needs and helping to have them met.

They have been awesome with helping me. I've been in a financial crisis the last few months and fell a little behind on my payments and they worked with me to set up a payment arrangement that worked for me and so I didn't lose my things. They're prices are affordable and they are extremely helpful. Highly recommend them to anyone!

Mrs. Angela was very pleasant & professional. She made this experience quick & convenient! I would recommend her to everyone.

Amanda has great customer service and was very helpful.

Great customer service. Amanda rocks!! 5 stars

Great customer service and the property manager Angela is extremely helpful!

The staff at Simply Storage are courteous and very kind. They listened to my needs and helped me choose the correct size. Easy access but superb service!

Great place to house a new or existing business! Always great help from the front office and admin. Never had a problem and would go back if I had to! Thanks for all you guys did for me and my business!!!

Angela is very helpful. Supplied us with all the things we needed to move. Clean property, clean units, very friendly as well. Rates are in line with everyone else in the area. Went over everything in detailed. Will come back again for my storage and supply needs.

Climate controlled unit. Never had any issues. Friendly helpful staff. Only storage unit I have had where bugs were not an issue. Very pleased.

Love the staff at Simply Self Storage. They are always friendly & willing to answer any questions I may have about my unit. Prices are reasonable compared to other storage unit rentals in my area.

Angela and Jessica were as friendly and helpful as I could have hoped for. If you are looking for professional service with a smile, i would strongly suggest Simply Self Storage. Very nice experience.

Good service

It was such a relief to have a smooth move in. It was quick and painless. Plus I got my first month free!! Thank you so much! Customer service at it's finest with incredibly knowledgeable and helpful staff!

Amazing works with military better then Uhaul come here NOW!!!

I absolutely love the lady A.G. ( her intials) in the office. She helped us out tremendously. She was very kind and gave us the best deal and gave us great information we could of asked. She deserves great recognition for EXCELLENT customer service. And a raise.

Such a great experience! I loved the atmosphere and the two women were extremely helpful and kind!!

Awesome customer service!!!!

The staff at this location are very professional and courteous. They also will work with you and care about you not losing your stuff.

I REALLY LOVE THIS LOCATION AND THE STAFF IS VERY PROFESSIONAL, TIMELY, AND FRIENDLY. I WOULD NEVER DEAL WITH ANOTHER STORAGE FACILITY. DAVID AND CARLA ARE THE BEST!!!!!!!!

Wonderful customer service, awesome people, and I love how clean the facility is.

Very friendly staff. Ladies in the office are courteous & very nice!!

The staff were so helpful and courteous. I was in a bind and needed to get a unit quickly, and they got it done in under 10 minutes. Definitely earned my repeat business.

Nice storage facility.

Helpful and friendly service

, so I went there got a storage unit all my stuff when it fit had to go back in at the last second and get another unit the lady working at the counter went above and beyond to meet my needs their systems are very close down for the night she did all the paperwork out my storage unit we got taken care of the next day customer service was above and beyond