Storage Units at 910 St Thomas Rd in Granite City, IL 62040

Everything was good. Although it was a bit disturbing when the lady told me to make sure I'm out by 10 or I'd be locked in till the next morning. Wth?

Fast, pleasant, and professional. My experience was a pleasant one.

Nice unit. Very clean

Don't like that fact that I've asked to move to another storage shed same size , reason being is because the one I got my stuff in now has a drain spout right by it and it leaves the whole front of the entrance area of my storage shed slick. I guess since they tell me everytime there's not one open to move to, but when I go there I see 3 my size storage shed empty , so I guess I should just accidently fall , see if that helps .

Paperwork was difficult to navigate online

Went to out some things in storage unit.

Quick easy and painless, what else can you ask for.

Service was great

It feels like family.......I was lost and they lead me right to my unit over the phone

The manager was great and very helpful. Appreciate the service thanks

As close to perfect as one can get

Very helpful my unit is very clean great pla e

It was wonderful

Complete proffesional

Allison was a great help and was super awesome. She helped me figure out what size I needed for all my stuff 😊

Clean units the ladies in the office are wonderful to deal with

Well first of all the personnel there are very courteous, second of all it's a very nice facility and I like it very much

Made reserving and procuring a storage unit really. Easy. Personnel were friendly and helpful. I have used this facility before and the service is always good.

The staff online to the staff at the storage unit site have been great. Friendly, awesome, amazingly efficient. Answered every question I had promptly without having me hold to find the answer. Can't ask for a better place to store my personal things.

Friendly and fast service

I’ve only had 24 hours experience with iStorage but, as far as storage facilities go, I’m impressed. I’ve had bad experiences in the past with other companies’ storage units (like most people have), so I was still a little green before I booked my unit.. Thankfully, iStorage in Granite City (Off of Route 3) takes first impressions seriously! The climate-controlled unit I reserved on Sunday evening was ready by the next morning (offices closed on Sundays with customer service 24/7). Within 15 minutes of arriving at the office, with proper identification, the lease paperwork was finalized. Terms were very reasonable and easy to understand. No jargon, no interrogation. The manager, even escorted to me to the unit. The five star rating Is for the simple, concise, and professional manner in which my reservation was handled; along with the facility’s superb condition, desirable location, and ease of access for renters. Note Worthy: The store manager went out of her way to explain security options, gave me a brief overview of her facility, and a friendly reminder about common conflicts that can occur without knowledge of the lease terms; all while keeping conversation friendly and warm. They even offered very reasonably priced, heavy-duty locks. Everything you need is right there and I never had to ask questions. Just in case, the manager handed me a card with personal contact info, office hours & phone, email, and a great bit of assurance. The unit was clean and dry. Even the concrete looked brand new. Also, I love that every unit is monitored by security camera and gated access that only operates during certain hours. Every unit is easily assessable and you have the option for internal, external, Climate-controlled (or not), and commercial storage. Store an RV there if need be! This is the best you can find at affordable prices, great customer service, security, and a top-notch facility. Thanks to management for making my experience with iStorage pleasant. I’ll be sure to do business with you again. So far, so good. I’ll report back in a month! By the way, it’s only ONE CENT for the first month when you start your reservation online (Month of June). “Before” pictures coming this week. Book while you can!

Very pleased with customer service and the ease of getting a new storage locker.

We were stressed and having a horrible time finding a storage and Uhaul to move in a quick weekend. Jeannie was so amazing and so helpful. She truly helped relieve a lot of the stress and anxiety we had. Would definitely recommend IStorage when you're looking for storage or Uhaul.

Great service and location

Misty did a great job! Thanks for helping me out.

Misty was very helpful and professional she made sure I had the size storage that was right for me. Highly recommended!

Misty was very informative and quick. I was done with renting my unit in about 15 mins.

Misty is awesome . She always in a good mood everytime I come . 😊

New to this facility. Misty (office personnel), was very friendly. It was a quick lease; nothing complicated.

Misty, is, was so much help. And great to work with.

Misty was very helpful, courteous and explained everything about our storage unit with knowledge. Definitely an asset to the company.

Outstanding customer service

Experience was pleasant and professional. Was setup within 15 minutes or so. All went well.

Nice clean facility. Customer service is stellar. If jeannie doesn't know, no one does. She is very nice and helpful. We will encourage others to use this location.

Professional storage facility. Clean, well lit and secure storage solutions.

The service was awesome... Clean new facility with great couteous people to help you!

Customer service was great easy to get everything set up. I rented the covered area for my RV everything was great I would of given a five star except the gravel area in front of my spot needs fixed had to use four wheel drive to get the RV into the spot.

Rented before and came to ask about renting again...Misty was so helpful and answered all of my questions

Misty was very helpful to me. Great service. Thank you very much I recommend talking to Misty for all your storage needs

I would like to see something done with the lot. We have 1008 and when it rains it is a mud puddle getting in and out. We walk thru water just to get hooked up. I would appreciate your attention to this matter. Thank you

The gentleman who waited on us was very courteous . Helped us with what we needed. Thank you.

Staff is nice and helpful

Nice facilities friendly employees and good location.