Storage Units at 28650 Grand River Ave in Farmington Hills, MI 48336

This place is a great place to store your things you don't want to lose or get damaged. Lisa is very helpful and tends to what unit you will need. Place is temperature controlled and perfect to acclimate to your things. Very reasonable monthly pricing also.

The staff is very friendly and helpful, call center and where my unit is (Lisa) is wonderful! Rates are reasonably priced. Very easy move in, made day alot less stressful. Thank you again!

Excellent customer service! It was wonderful to be able to speak to someone and tour the facility prior to renting the unit. Much better than other facilities near by and better prices.

Really nice people, great facility, drive through, AC, reasonable prices. Would rent again

Istorage has great customer service. They are always friendly and willing to help. I am also very happy with the security of storing my belongings there.

My experience with iStorage was fantastic. Lisa the Office manager was great to work with. She was very detailed, she has a great personality and I felt very comfortable with selecting iStorage after speaking with her. The facility was very clean, well lite and secure. I highly recommended this location.

I like this place. I had a unit a couple years ago and recently came back again. The temperature-controlled units keep my books and other things in good condition. Overall, the place is pretty clean and the workers are friendly.

Store manager Lisa is extremely helpful and tries her best to work with you within the constraints of the company’s policies. The old district manager, Dawn, was horrible, but they have a new district manager named Sam, who apparently is pretty decent. Nevertheless, the single only reason I’m giving a five star rating is because of the customer service. There is constant price increasing under the guise of supply and demand, however, that doesn’t hold water, because whenever there is sufficient supply, my prices never go back down. And when they go up, they go up significantly, 25 bucks per month each on average, and I have multiple units so it becomes a real hardship. They are completely inflexible in general about this. Also, there have been numerous times when the main large folding doors have been left wide open; sometimes it’s a parts issue, but then the parts don’t come for a week or two weeks. They never reduce your rates for these failures on their part either. There’s a roof leak near the upstairs elevators. That’s been there for several years and has never been addressed properly. Everything is their way because they figure they’ve got most of us over a barrel. They were much better when they were Simply Self Storage. They lure you in with relatively lower rates at the beginning, but then it’s only a few months before the increases start, and they keep on going with no end in sight.

Lisa was a truly amazing worker, helped with a smile. Made coming to the storage unit a pleasant time.

Good people safe place

The experience was wonderful staff was very friendly very satisfied

Lisa helped me on my visit and was very nice, funny and personable! 10/10 to Istorage just for having employees that brighten my day! The units are clean and easily found

Lisa was very helpful and made sure to take her time to answer all of my questions and show me a couple of different units. All units shown were clean and in great shape. Easy access, reasonable hours.

Booking online was super easy and I received a follow up promptly from Lisa. She was incredibly sweet and made sure I knew how to access and find my unit efficiently. The building and grounds are clean and well-maintained. So far a great experience!

I absolutely love this location. I’ve had two different storage units with I storage and this is the most helpful and understanding location. Lisa specifically is awesome she makes sure to keep me updated with my account etc….

iStorage has amazing prices for size of unit. Lisa was a great help. Had a wonderful conversation with her. Super Sweet :)

I’ve had my stuff stored here for a few months with no issues at all. The facility is clean, safe, secure, and my stuff has yet to get damaged or tampered with. I hardly even come and check on things anymore because I know they’re in order. The lady at the front desk Lisa is also great and always nice to talk to.

I love this storage space! It’s so clean and warm and easy to get to. And Lisa is the absolute best she is so nice and helpful and does her job very well. Will definitely recommend ❤️

Great service

Really cool staff & it was easy to get a storage. They explain all the billing and stuff. Far as storage, easy and stress free to deal with.

Lisa was great. Very nice and clean facility.

Fair price, mostly clean and great hours of access. Been a customer for 3 years with no major issues.

Great storage place. Would recommend

My experience with storage has been nothing short of spectacular …. Thanks Lisa for all the help!

I cannot say enough about Lisa, the property manager. She could not have been more helpful and personable during my 3 years using iStorage on Grand River, making a potentially stressful situation easy and worry free.

Lisa have awesome customer skills. Always able to help to make sure payments was process and a pleasure to talk with.

Great service. The receptionist was wonderful, even made me laugh about the rate increase.

Very friendly staff. Always available to answer any questions regarding my unit. Safe environment with enclosed units. Overall a great experience since my initial visit.

Great place! Awesome staff, safe, and good price.

Had an amazing experience with Lisa I had trouble getting into my unit and Lisa went out of her way to help me out !! Thank you so much 🙏🏾

Lisa is best. I have had issues with my unit and she is always available to help. She always calls back to make sure that everything is okay and that I am happy. Although I have had some issues Lisa is the reason I stay with Istorage.

Local Help Desk is awesome! Highly recommend!!

Front desk very helpful. Showed me where my unit was. Easy in and out drive. Love that there were carts to help with loading and unloading boxes and heavy items, although I think you may need 1or 2 more for the busy days. My #1 thing is there is an actual human on the property to go to should any problem occur. That alone is a 5 star in my book. Great job guys 😃👍🏻👏

Lisa was great to work with, very helpful and kind.

It was fast, easy and I had great conversation while purchasing.

Thank you Lisa for being so helpful, you are the greatest.

Lisa is the greatest representative ever. She remembers me from when i was last here as a customer 3 years ago.

Lisa was a great help today! I spent way less than I anticipated today. She had a great attitude !

AshLynne helped me find the perfect unit, she was very kind and professional.

I storage was recommended by many people … I went … I love it!!! Lisa is so nice and accommodating and I have already referred 3 friends. YOU CANT GO WRONG HERE!

I rented storage units from this specific location for well over a year. The lady at the front desk is AMAZING!! Super respectful, willing to help if I forgot my code, just all around great service. Highly recommend as long as she works there. She walks with a cane. Wish I knew her name but if she reads this: "thank you ma'am so much for all your help" 👍

lisa is very patient and helpful

Great experience

Lisa is the best you need it done she’ll be there very friendly and business oriented will be back

Signing up was very easy and quick. Nice facility to store my stuff. The young lady that helped me was very friendly and helpful!

Office staff very friendly and helpful . Storage was clean . Price was very reasonable highly recommend

I love the manager, Lisa. She is so helpful, accommodating and attentive to the property and its’ customers. This location is managed great and kept clean and I feel safe going there anytime of day.

Very helpful ladies at the front desk.

I want to thank Lisa & Dawn for their supreme core value/ethics by providing exceptional customer service to me. I appreciate the moment I called with my concerns Lisa remain professional and confirm to provide the best care/consideration during my hardship. I trust my family & I personal belongs are in great care due to the cleanliness and high level of security at istorage. Highly recommend this location!!!

Very simple and easy to get a storage process very smooth

Fantastic customer service, the manager Lisa treated me like she knew me which made me feel very comfortable during a stressful move. The facility is very clean and well lite and all inside which is really nice.

Never had a problem with getting in contact with Lisa when it comes to questions or concerns for my unit

Local staff Lisa and Ashlyn were very friendly and helpful. Went the extra mile to help lock in promotions quoted by the call center. Rates were cheaper than any other places near by.

Linda is the BEST!! She is absolutely AWESOME. Answers and questions and concerns with understanding, professionalism & cares about you. 😁

Thank you always for the Big Smile and GREAT SERVICE! I really enjoyed using your company for my storage Needs! Joe

Ashlynne is very polite and helpful, had many phone conversations with her and she answered all of my questions!

Today we received excellent service, they took the time to find the perfect storage to fit our needs

Lisa was the most helpful when looking for a new unit

I was surprised on how low the move in rate and monthly rate is compared to other storage units I been calling around in the area. I'm already glad on how much $ I'm saving.

Lisa waited on me and was very helpful .

A great drive through storage. Well lit and spacious.

Lisa did a great job assisting me with my storage unit. She was helpful and informative.

Clean and reliable, Lisa is on top of running this place!

I've rented a unit twice at this location and Lisa has always been a GREAT help!! She is very informative and willing to answer any questions you may have.

The phone conversation that I had with Lisa she was very nice and pleasant and in person she was very nice and pleasant gave me all my information that I need to know and her daughter was nice too thank you so much

Lisa was great. Fast friendly and helpful.

Lisa in the office is absolutely wonderful! Very helpful.

Excellent, receptionist made everything easy to understand and no hidden sales

The manager was very nice

property was very clean and melissa was very helpful

Weird set up

I always enjoy seeing Lisa. She is the best.

Great service from Lisa at this location!

Friendly Staff and very professional, Staff member Gina was very helpful answering my questions, very knowledgeable and friendly, was a pleasure working with her!!

I have been renting a storage unit for a number of years and recently added 2 more units. I have always been satisfied with the quality of customer service that I have been provided. I have highly recommend using them.

Excellent service

Lisa at the front desk is always very nice and helpful

A great job indeed

Great service, very friendly and nice clean facility. Please get the computer system together though.

iStorsge in Farmington Hills, Mi has great rates and Lisa is awesome. The facility can use some tidiness, as I walked to my unit, outside of many units were dead ants and there was a lack of carts to be found. There were short carts versus the longer carts which are greatly needed when moving items.

Lisa is great! Had a door break on me over the holiday weekend and they had it repaired next day.

Changed from one facility to iStorage. What a maze for me when I came in the first couple times. Lisa is friendly, knowledgeable & has great ideas with units and more.

THANK YOU LISA! Very helpful & informative! 🤗

Lady at desk was amazing very help very clean

Lisa was wonderful and very helpful from the front desk! Clean and secure

Clean safe

Eva was very friendly and helpful. I was able to rent a unit the same day with no issue.

Lisa is helpful and she made the move in process super easy!

Lisa was very nice.

I have been a customer here for years. Lisa and the rest of the staff have been fantastic the facility is always immaculate also.Thank you so much. Loyal tenant Gerald.

I just went to pay my rent. Very friendly counter person.

Very nice facility, clean and nice staff.

Lisa is always very happy and helpful! Great professional service and a very clean facility! Highly recommend.

Excellent customer service very seamless process

Lisa customer service was impeccable. I am a returning customer and their service has been consistent.

My door won't go all the way up, I have to have someone go with me to get the door to go up and stay up.

Lisa the lady at the front desk was AWESOME!!! I would recommend you every time. The prices were So much better then that place next door.

Overall highly satisfied. Amazing customer service from Lisa. This is my first time renting a unit and she made everything easy and explained everything very well. I recommend this place! Thank you so much!!

Good storage place!

Very nice and clean

Lisa at the facility was very knowledgeable and helpful in guiding me with the right unit needed for my storage space she also made sure that I had everything that I needed to make my move simple and easy and also addict suggestions in areas that I did not think about

very reasonable and clean.

I enjoy being able to store my things regardless of the weather. It rained quite a bit last week and having the luxury of pulling in the building is very convenient.

Love the indoor storage. Great location and staff!

I love this place

Lisa was very helpful. She should me the unit that I rented and suggested covers for my Mattress and clothes for my leather sofas.

Respectful, courteous, and helpful staff. Highly recommend

I had a great experience with I storage I really enjoyed the property manager Keaton she was very helpful I would for Shirley recommend a friend thank you

The manager Lisa has been very helpful, along with making me feel like family. I recognize her today and recommend her this Year for the peoples award. Keep the Faith!!

I'm a long-time customer of Istorage. I remember when the manager, Lisa, first started at the Farmington Hills facility. She was by far the friendliest and most cheerful manager that I had seen at the facility since I began renting in 2007. Earlier this month, I rented a larger unit and, Lisa assisted me with my new rental. She is just as cheerful and helpful as she was when she first started at the facility. And her knowledge and experience is unmatched. She is definitely one of the reasons I continue to rent from Istorage.

Lisa was Awesome! Great Place to do business with! A+

Thank you for great consumer service

We had a great on-boarding to iStorage with Lisa. We secured two units, and moved in to them seamlessly. The facility is clean and well organized. Thankful for the team's dedication to communication and excellence.

The manager was very nice and she made it very easy to get a storage unit.

Lisa is the best

Lisa is amazing and was very helpful

Great service and very clean!

Nice facility, Lisa is amazing! She answered all of my questions and got me a great deal!!

Harry was very friendly and it was a pleasant process to rent my storage unit.

That staff couldn’t be more helpful. Lisa treated us great and wants to help accommodate you and your needs! The security of the indoor facility is great and ease of getting in and out is exactly what we needed! Thank you!

Great Office Staff

Wonderful Drive-In facility with some of the most awesome employees I've ever met! Lisa and Harry are two wonderful human beings who go above and beyond to make you happy and make sure that everything is taken care of for you... I would recommend istorage to anyone who is looking for a nice safe enjoyable drama-free experience

The receptionist was helpful professional and she was well-informed....

Excellent customer skills. Clean.

Great service. Very clean facility with very pleasant, professional and accommodating staff. Would definitely rent from them again. I just downsized to a smaller unit because I donated many items. The staff made the transition to the smaller unit smooth and painless. I'm very pleased with iStorage and their excellent staff.

My time at iStorage was exactly what I needed. I felt that my items were safe. I loved the drive in option and that it was all indoors. Lisa was extremely friendly and honest.

Very friendly and helpful staff

Lisa the general manager was real cool, she called me several times to make sure I got what I needed done and made things real simple to. Since I've moved my things into my unit there is nothing bad I've experience. You should go here I recommend

The staff at iStorage in Farmington Hills are very friendly and helpful, and I highly recommend them! After a miscommunication about my storage unit, Lisa was able to help me solve my problem and was incredibly kind and personable. The facility is clean and an affordable option for long-term storage.

Lida goes above and beyond for Her customers. She is absolutely amazing!!! Five stars for her!!! I now have 1 compliant....... When trying to call you cant get anyone on the line. Ive been calling iver an hour noone has returned my call or picked up tge phonep!!!!

I've been with iStorage in Farmington Hills for almost 4 years (started renting back when it was Simply) and I've never had any issues or negative experiences with them. The staff is fantastic and they're always super professional and polite. Lisa is always amazing and is incredibly helpful! The facility is clean and has many storage options for various needs. Highly recommend this location!

Lisa is the nicest person, a plus for the company

Lisa is awesome, I’ve been coming here for years and she is always polite, helpful, and professional!!!

I truly love iStorage in Farmington Hills. It’s cleanliness is impeccable and mostly Lisa!! She’s the greatest ever. She was extremely kind, helpful and determined to find a storage space in their location that met my needs. I then needed a second storage, and even though Lisa was off that day, there was a young man (hate I can’t remember his name) that was determined to make sure I got just what I need at another location, because they didn’t have one for me there. I’d recommend iStorage in Farmington Hills to anyone.

Lisa is always friendly and accommodating. The place is incredibly clean. Affordable and convenient.

Lisa is seriously the best and the reason we continue business with them. Knowledgeable and resourceful. Thank you Lisa for all of your hard work and help.

Awesome facility

So far great. They were very helpful and accommodating.

Great place. Love the drive in unloading. Friendly staff

Excellent service.

Very helpful and very clean in and out service and decent rated prices for storage units. ask for Lisa she was great

I recently started using iStorage again because I used to lease a unit before they took over the previous company. And of course, as usual, Lisa was very thorough by asking me all the right questions so that I had the perfect space and plan for my items. I was impressed with all her knowledge for being at the company so long, and she took her to explain the leasing terms. I would definitely recommend others to lease here.

The customer service was fantastic and the the store manager was very informed about all the aspects if my move. I really appreciated their kindness and effort.

Very friendly staff. Great service. Highly recommended

Lisa is the best!

Lisa was very helpful

Lisa is amazing. One of the nicest people I have ever met and incredibly helpful. I will definitely be referring others in the area to this particular location.

I LOVE Lisa she was so helpful and hands on. She explained everything very thoroughly to me and gave me great recommendations. HIGHLY RECOMMEND!!!

No complaints when it comes to this iStorage location. Lisa as well is absolutely amazing. She communicates very well and is very helpful when it comes to your storage unit. I give 5 stars and would recommend this location to anyone.

I'm back renting with IStorage formally known as Simply Storage in which I have rented for a few years ago and I have nothing but good things to say about the transition and the professionalism. Lisa the Manager and Steve the Assistant Manager both have been very helpful and a joy to do business with. They call you back within 24hours to follow up. Customer Service is very important it can make and break a companies reputation and the difference between renting with Istorage or their competitors.

Very pleasant experience; quick and easy. The manager was very helpful in helping me decide exactly what I would need. I highly recommend the company, and particularly this location for your storage needs.

Very happy w/ my heated storage facility and friendly staff!!

Lisa, the site Manager, is personable, knowledgeable and prompt. The facility is clean, secure and well-priced. I highly recommend her and the service.

good PLACE

Lack of dollies, when I moved I have seen only one and the next two tomes I went. There were none. Otherwise it is a good facility

Very cool place

Very nice!

Very friendly and helpful

The staff is always helpful and friendly. Very clean facility as well.

Great service. Great price

One of the best storage facilities I've been to!! Love the indoor storage & the fact that you can drive your car through it. So convenient.

Lisa is extremely nice

Lisa was very helpful and made me feel confident as a customer and trusting of this company to do business with. Thank you

Fantastic storage facility. Very convenient and safe. Lisa was so helpful. She made getting my unit stress-free!

Great place , lisa is the best

Very helpful and professional.

LISA WAS SO HELPFUL AND NICE!! The service was incredible, the space is clean and easy to use.

iStorage is convenient and affordable to store your belongings.The facility is clean and easy to access. Also, the customer service is good. Lisa was understanding and quick to solve our issue. She went above and beyond.

Good place and excellent customer service went and got a storage today and it was a good experience and a good price compared to others around.

Lisa was so very helpful even during the chaotic moments. Glad I chose this place to store my things!

Building is very clean and orderly. Great customer service with a smile from Lisa.

Best customer service from this location. Great hours, love that it's indoors.

I spoke with nicole and she did absolutely AMAZING!! she made me feel comfortable about leaving my things with this company!!! she needs a raise!

Love this place! Good prices and really clean. The staff is nice and the manager is great! Can't ask for more

The manager, Melissa, is extremely friendly and helpful. The units are clean and well maintained. Excellent overall service.

I had a great experience here. I wasn't sure what size i needed but Lisa was able to help me figure out what size unit was best for me and that was so helpful! The place is clean and affordable. I would definitely recommend this location.

My family and I have had our belongings stored here for almost 5 years. Lisa the Mgr is knowledgeable and helpful. We selected non climate control storage unit and all of are things are in the same condition as when we first placed our items inside. Lisa always has terrific advice customized for your needs. My only complaint is that I would like the price per month to go down for long-time loyal customers.

Simply self storage has been an amazing place to store my personal belongings (on and off for the last 15 years). I've been with the Farmington Hills location, under property manager Lisa. She has also been extremely helpful with the storage process, providing tips for making payments timely - as well as keeping tenants up to date, as the company updates its business practices and policies. Thank you Lisa and Simply Self Storage!!!

Really didnt think a self storage trip would brighten my day but after watching Nicole kill a rush with kindness I new the place had to be just as great. Once it was my turn to set up I was in n out with special requests handled the same day!! Nicole's a self storage soldier. Much love

Great facility Lisa takes care of the place. Friendly staff as well

Lisa and the staff are friendly and excellent at what they do. Great prices. Highly recommend!

Lisa has the best personality and is very helpful.

I've rented units here on 2 different occasions and Lisa has been the greatest help both times. Highly recommended, clean, safe, well kept facility but could use some more dollys/carts for public use.

Great storage facility in a good location and a good price. Later access than most facilities. Drive in building means you are never trying to move stuff in the rain or snow or fighting other tenants for parking space under an awning. The manager, Lisa, was always friendly and helpful as was the rest of her staff.

Good place ,great price, friendly

Great storage facility. Customer service is fantastic.

I needed a storage and they give me the best deal in town . Lisa emailed her boss and got me a month free and the lowest price for a 10/20 around.. Thanks Lisa👍😁

I've used this facility for 2 years. They are great. Lisa, the manager, is wonderful and really looks out for the customers needs.

Very clean

Clean and convenient. Indoor unloading area fit my moving truck.

Lisa and Nicole were the most helpful two people. Nicole stayed late just to help me move into another storage. She was very kind and generous and I really loved her attitude. Lisa was very kind and helpful and had a great attitude as well. I would definitely recommend this facility to my friends.

Great storage facility!

Lisa was AWESOME...Great presentation of the Units...Very Neat and Clean Building...Very Comfortable and Safe with leaving my Personal items!!

Walked in Lisa greeted us. She was very nice and informative. She showed us the unit it was very clean. Thank you Lisa for all your help.

very clean and friendly

Best place to rent a unit!

I rented a storage space from this location maybe a year or two ago and I had to come back. I love the customer service, the employees are awesome, friendly, attentive, it's clean and Lisa. Lisa is the manager she knows the definition of customer service OMG !!!! The way she has trained her employees and the way she runs her location defines hospitality and that's why I returned back to her location. I was impressed when I first met her and I'm still impressed today when I saw her to get my storage space. It's awesome

I love this place. It was very clean and the staff was very nice. I would recommend this place to anyone in a heart beat.

We are new tenants, scheduled to move in today from out of town. Lisa D., has been amazing to work with! She went up and beyond to make sure we were satisfied with the appropriate unit to fit our need! Thank you so much! We look forward to a positive experience!

Excellent customer service from Lisa

I've been renting out a storage unit with them for about 4 years now and every time I have an issue or I need something Miss Lisa is always there to help me and even one time I was late on my payment she called me as like hey is everything okay just to make sure that I didn't forget about us and it was a reminder call cuz I totally did forget but it's more like a family compose to just a regular basic customer service and I really appreciate that especially having to put your stuff in storage and have your life separated so I have no complaints about this place and Miss Lisa D is amazing and the guy that signed me up for my unit haven't seen him in a while he's at a different location now but he was amazing also but I wouldn't trade it for any other storage unit

Lisa was very professional and helpful. She was able to assist me with finding a unit that will fit my needs. Lisa explained everything in detail as well as provided a tour of the building. Very impressed with the customer service and the clean units.

I work there

Always helpful and polite... specially Lisa! Thx:))

Nice and clean

Went here as a alternative to a different storage unit I was renting. The manager Lisa was very helpful getting me storage at a great price. She was very knowledgeable with the pricing, and included insurance. As a business owner myself, needing storage for materials. I would recommend this place. THANKS LISA!!

Nice and friendly

Fabulous customer service, very clean units, great prices.

Excellent customer service!! I would definitely recommend this place to anyone!!

Great place. manager Lisa is great too