About this Facility
In the heart of Ferndale, you’ll find our Ferndale/Detroit Self Storage facility in an easy-to-access location off of Highway 1, that can quickly be reached from Interstates 696 and 75. From Interstate 75, exit west on Highway 696, then south on Highway 1, until you reach West Marshall Street, where you’ll find us on the corner at 181 West Marshall Street. Situated beside Enterprise Rent-A-Car, just across from InkAddict, we’re easy to spot!
iStorage has a reputation of offering excellent security features and amenities to our customers, which means you’ll find everything you expect in a secure self storage facility in our Ferndale/Detroit Self Storage facility. We offer keypad entry, indoor and outdoor lighting, security cameras, and drive-up unit access. You’ll also find:
Climate Controlled Units: Do you have fragile items like instruments or photographs in need of special storage accommodations? Our climate controlled units make it possible to control the temperature of your unit, eliminating the possibility of damage that can result from extreme hot or cold weather.
Moving Supplies: Instead of running around searching for moving supplies, you can find everything you need on site. From mattress and sofa covers to boxes, and tape to markers, you’ll find anything you might need to pack and move your items here.
Facility Features
Directions
East
696 West to Woodward Exit. Go south on Woodward past 9 mile to Marshall. Make right on Marshall and left into the facility.
West
696 east to Woodward exit. Go south on Woodward past 9 mile to Marshall. Make right on Marshall and left into facility.
8 mile East
Head west on 8 mile to Woodward. Turn right on Woodward heading north. Pass Marshall make a turnaround to head south. Turn right onto Marshall and left into facility.
8 mile west
Head east on 8 mile to Woodward. Head north on Woodward. Pass Marshall make a turnaround to head south on Woodward. Turn right onto Marshall and left into facility.
CrossStreets
Marshall and Woodward
Landmarks
Enterprise Rent a Car
NeighboringAreas
Royal Oak, Pleasant Ridge, Oak Park, Detroit
Reviews
David was such a great help. He got me a great sized unit for a great price. He’s also funny and a nice energy to be around. I was serviced perfectly here.
Let me tell you how AMAZING this location is especially Dave and Terrance! The building is always clean and they are always willing to go beyond for the customers. I can't see going anywhere else!!
Love Terrence & David!!! They're so kind & chivalrous. Best experience I've had with a storage facility.
Wonderful people.
David and Terrance were the best they helped Me by making things easy as possible for my items. Great people.
Terance and David are wonderful people
Great service from David and Terrance
David was very helpful great service 👍
Terrence and Dave provided terrific customer service
Terrence and Dave were really helpful. I got a tour of the facility and they did a great job giving me an overview of the space. Great customer service!
Great service Terrance was totally awesome and I will refer anyone who need storage
David (the man at the front), was extremely helpful with the whole process. Getting my things in and out of the storage unit was a breeze. I really appreciate the great service!
Amazing service! Helped me out by giving me a free lock and helping me with dumping all my extra stuff! Loved working with David & Terrace
David at the Ferndale location is the absolute best!!
Excellent service from Dave!!!!
Terrence and Dave are great and knowledgeable about the process
I love the staff here! they are very attentive and helpful
Wondeeful service
GUYS KEEP ME STORED LIKE ROYALTY. I APPRECIATE THEM FOR HAVING GREAT VIBES GLAD I STOPPED IN. 😌 🤗 IF EVER U NEED A STORAGE LOOK NO FURTHER. THN ISTORAGE.
Customer Service is excellent! David & Terence pulled together & got me in and out! They were both amazing!
What makes this location great are the workers. David and Terrance are amazing. They go above and beyond to make sure the place is clean and well-maintained. If you need anything, they will not hesitate to help, and even respond on their days off. If you are considering a storage place, this is definitely the one to choose.
Dave and Terrance at the Ferndale location really make my experience here helpful and understanding in every way possible!!! I highly recommend getting a unit if your in need of one!
David always give the Ultimate service!!!
Clean facility. The customer service onsite is fantastic especially from David who is friendly and very knowledgeable. The company has a gem in David!
Great and amazing service. Definitely some of the kindest people we’ve met. I think we chose the right place to trust our stuff with!
Best service I’ve has any where. Very kind. Very thoughtful. I will do all my business here. Also, like to add how clean the facility is!
Terence and Dave really know what they are doing.
David was a amazing person he helped me all the way through
Wonder ful service from team axllent service
Great job 💯
Great customer service, Dave and Terence.
David and Terrance are Great!! The service was outstanding! I would recommend I Storage.
Terence and David really know their business.
I would like to acknowledge David and Terrance. They are exceptional. Whenever you need help, they are always willing to help
They are extremely nice and welcoming and very helpful.
Wonderful customer service from David and Terance
Wonderful storage facility. They are very helpful.
David was so helpful! Thank you so much, I really appreciate you!
The employees are helpful and very friendly!
Great experience David was a great host. He even got out there to help me while I was struggling. Go to istorage for anything storage needs.
Dave and Buster were incredible! Friendly, helpful, beyond expectations! Thank you, boys!!
Great people!!!!
Great place excellent staff!!!!! David and Terrance always willing to help customers!!!!!!! Using the Ferndale storage on and off for 5 years and has always provide great service
Great place for storage. David was wonderful to work with.
Excellent service and very clean units and is very helpful in any situations
David is FABULOUS!!! He walked me though everything so there were no questions. Highly recommend!
It’s a nice place to storage your stuff, they have any size that you need no matter how much you got to put in storage. David is a great person to work with and he is amazing at his job, they keep the place nice and clean to keep the customers happy. Keep up the good work.
David and Terrence are absolutely wonderful and have great team work. They have made my experience easy and smooth. I would definitely use istorage for all moving purposes. Keep up the good work.
Terrance and Dave were fantastic helping me move in. I love the charisma and personality that comes from the team when I walked in they made moving fun & super easy.
Terrence and Dave are the best!
David did an excellent job with my moving process
Terrance and David are friendly and always wonderful
Had to grab more packing boxes. David & Terence are amazing! Great customer service!
David and Terrance helped me . Such great people.
Awesome service from David
The manager Dave is the best in the world , very professional and accommodating, the facility is very clean , plenty of elevators allow you to move your stuff in easily, Highly recommend
My grandparents passed away and we had to find a place to store their things, between Southfield and Macomb, and this place was recommended. They have truly taken care of us and glad we chose this place to store our precious things. David and Terrence have been the best to work with. Thank you all!
David was very professional and helpful. Facility is clean and just what I need. Thanks David!
Great customer service. Would recommend to anyone!
Amazing staff! Damon and Terance are awesome! Very lucky and grateful! Awesome Experience
I storage has nice and helpful staff members. The facility is also very clean
Always polite and helpful
Terrance and David has actually done a wonderful job in helping me and my son out we want to thank them very much
David was very helpful and professional.
David was a great help, and was very nice.
Customer service is the best. They treat you like family. The place is clean and well maintained.
My Experience was Great. Customer service was very helpful with the units and with me bringing in my Uhaul Truck
Great service’s definitely recommend
Terence and David are the best.
Terence and David are the best in the business.
Terence and David are the best.
Terence and David are the best.
Terance and David are great. Very helpful and professional
Terrance and Dave were awesome. Easily my favorite place for any storage needs.
David was quick and very professional, easy to work with
🌟🌟🌟🌟🌟 **"Hidden Gem for Storage Needs!"** I recently had the pleasure of using iStorage Ferndale for my storage needs, and let me tell you—it's a game-changer! From the moment I stepped into their modern facility at 181 W Marshall St, I knew I was in good hands. 🔑 **Security and Cleanliness**: The place is spotless! Cleanliness matters, especially when storing your precious belongings. iStorage Ferndale takes security seriously, and their well-lit grounds and state-of-the-art security systems put my mind at ease. 🌞 **Customer Service**: But what truly sets them apart is their exceptional customer service. **Manager Dave** is a wizard—he knows the ins and outs of storage solutions like nobody else. His friendly demeanor and willingness to go the extra mile made my experience delightful. And let's not forget **Terrence**, the customer service representative. Terrence's patience and attention to detail were impressive. He made sure I got the perfect storage unit tailored to my needs. 🚪 **Convenience**: Whether you need temperature-controlled units, drive-up access, or wide aisles for easy truck maneuvering, iStorage Ferndale has it all. Plus, their extended gate hours mean you can access your stuff whenever you need it. 🏆 **Final Verdict**: If you're looking for top-notch storage solutions, look no further. iStorage Ferndale is the place to be. Manager Dave and Terrence are the dynamic duo you want on your side. Book your space now—I guarantee you won't be disappointed! --- Remember, folks, iStorage Ferndale isn't just a storage facility; it's a storage experience! 📦
David and Terrance is amazing was very helpful they need a raise chile!!
Terence and David are the best in storage.
Best place ever! Clean AND staff is incredibly helpful. Dave and Terrence are amazing! Gratitude
Fast service, friendly staff and a good deal on a short-term space.
Always super helpfull
David and Terrace did a outstanding job.
Amazing and very helpful
Terrace and Dave really were helpful. I highly recommend.
Terence and David are the best in the business, they give great customer service.
David is absolutely the best. Facility is clean and very well organized. Great location
wonderful experience very helpful with entire process and welcoming!
Very good place
Very nice and clean, very good service. Professional people Like how David and Terence took out the time to explain to me what ever i need to know.
Great service here. Love it! Terence and David are the best when it comes to customer service.
Terence and Adam was awesome their down in this town!
I have stored here for years!! David and Terence are very helpful and put a smile on my face. Thank you both for being kind.
Dave and Terrance is a great team this is my third time using the services and it’s great
Terrance and David gives some of the best customer service here at I storage
Outstanding service
Greaaaat service and staff!!! Found this when I needed it and it was definitely in my budget !!!
Absolutely clean and great facility. Highly recommend.
Terence and David are the best at what they do, top notch.
Hey Adi here. Love this place.
Hey, Adi Harper here. Hope you are doing well. The us Karimu's phone.
Terance and David were wonderful! felt like our stuff was safe & secure
The best service you could hope for! David and the team are amazing and my stuff was safe and secure for 2 years.
Service was really nice
David is an awesome helper! I recommend this place %100
As soon as we pulled in we were guided thru and taken care of right away
Terence and David are the best in the business.
Terence and David are the best.
Great place! Terrence was fantastic and I hear David is awesome also. Thanks!
Terence and David are the real thing, and was very helpful.
Went in today to inquire about a storage unit and was a bit frustrated with life but the receptionist Terrance and Dave were so friendly and made me and my mom smile and laugh he was so professional I definitely recommend.
Great service..friendly and professional..I loved his friendly but business public disposition...thank you.. iStorage
Great workers polite and fast
Great customer service and excellent employees
Affordable Pricing
David and Terance are wonderful people
Terence and David are the greatest they take care of all your needs.
Terence & David are a terrific team!! They will go out of their way to help you.
Terence and David have always been the best.
Terence and David are awesome people.
Dave is awesome
David serviced me. David was very professional and accommodating. I would recommend anyone to come here!
Very reasonable price very helpful
Excellent service highly recommend
Terry and David are super helpful and kind. My unit is safe and secure.
David is amazing! He made my move phenomenal
I had a wonderful outstanding experience with David and Terrence. This is a fantastic facility. They do whatever they can to accommodate you.
Great service
Great service year after year!
Great experience signing up! Very welcoming. Thank you Terrance and David! 😊
David and Terrance are very friendly and helpful. Wonderful experience.
Terence and David are the best.Great service service.
Clean facility and friendly staff. Great experience. Thank you!
They where very respectful and helpful in he whole process of moving our belongings
Great Service
Great job!
David and Terance are wonderful
Very good.
Seamless move in and move out
David and terra nce are wonderful
David and Terence are great to work with awesome storage.
Excellent service, Dave and Terrence excellent A 1 much love
Dave was very kind and understanding.
David has been extremely helpful. Patient and straight to the point. Thank you for what you do for us the customer.
Terence and David are EXCEPTIONAL! Facility is clean and easy to access! Highly recommend!
Terence really took the time to make my experience a positive one. I will be back!
Really nice experience from the moment we walked in. David and Terence are the best!
David and Terence are the best they make sure everything is alright before you leave. I will recommend this Storage place to everyone. Keep up the good work.
Terence and David are the best, this is the best storage in the state of Michigan, I love there is a live person to deal with, the customer service is great.
Terence and David gives great customer service.
Great customer service!
Terence and Dave are extremely helpful. The are the best 👌
David and Terence give the best customer service.
David & Terrance take care of me, communications always on point. Highly recommend
Been here for year. 5 star service every time. Thank You
You 2 guys are the BEST! I hope I-Storage appreciates you. Only reason I still have an account, is the Great Customer Service I receive from the staff. Happy New Year
Five Stars. Best of the Best. You heard it here first. Believe the hype. Go get ‘em.
Love the service
David and Terrance have given me the best customer service I have ever received honestly!
I've been using them for years. Excellent customer service, and top rate management!! Thank you guys
The two gentlemen at Istorage are the best.
Amazing place to store things. David is a great help
David is the best person here helped me so much I can’t believe it how much help he given me thank you David I am a loyal client of Storage now for life.
David has been amazing!!!! I will be continuing to get units here. The service is amazing. Units are great value and spacious and David will alway takes care of me
Terence and David are courteous and helpful.
Service with the staff is great 😊 but the prices no so great
Terrence and Dave have been super helpful! I’ve had a good experience here and recorded it!
I want to get a good review for David and Terrence
Extremely good service. Would like to send a shout out to David who helped us.
Dave and Buster have the greatest customer service.
Terrence was very helpful with helping me find the perfect unit. even had patience when I had a million questions about the area and it's clean too
Thank you to Terence for his great customer service
Terence is wonderful! Great customer service.
Dave and Terence are awesome.
Dave is awesome! I would recommend his service to anyone. Clean facility!
Terence and David are awesome.
Terence and David are the best.
Terence and David are amazing and excellent.
Terence & Dave is doing outstanding work
David was excellent and extremely helpful getting us into a storage unit quickly. We appreciate the convenience of renting a unit!
Terrance and David were fantastic. The 1st thing that caught me was their amazing Customer service! Very welcoming and enthusiastic! Great experience
Very nice, big and clean. Friendly and informative staff.
David was super helpful and really really made my day! Thanks!
They’ve done a wonderful job and I really appreciate
Really helpful service
Great job. David and Terrance were awesome.
Terence and David gave us Great service. Thank you very much 👍
Beautiful customer service from David and Terance
David & Terence had the best custom service, and was very good at there job…
They are nice and cool people and they are are very welcoming David and tarence
David and Terrance is excellent, five star customer service. Very fast and productive.
Easy and straightforward to sign up and move in. Super nice and helpful staff.
Great !! Staff!! David and Terence were great and vey helpful
Great service from David
Dave is amazing! Super nice and helpful. Great place to store things.
This awesome storage place HAS boxes on hand; small, medium, and large, all the time when they're here for their open hours. Perfect place to pit-stop if you're in town, and need boxes!
Terence and David were great! Communication skills was great! Helpful, nice and very friendly ❤️
Great team working for the customer; the team goes the extra mile!
David is an amazing asset to this company!! Very smooth transactions and easy process
Awesome facility. Helpful friendly, clean. Can't go wrong here. A+++++
Great job David
David and Terrance are the BEST. AND I MEAN THE BEST. EXAMPLE OF WHAT CUSTOMER IS TO SUPPOSED TO BE AND FEEL LIKE. I REALLY FELT LIKE MY ITEMS WAS WELL KEPT. I KNOW WHERE TO SEND ANYONE THAT CARRS FOR THEIR BELONGS. STORE AT iSTORAGE IN FERNDALE
The staff are so friendly, Terrance and David walked me around and explained everything. Wait time awesome.
Terence and David are the best.
David and Terence are awesome. They went over and beyond to take care of me. They made sure my family and where will taken care of. Thank you
Awesome service! A pleasure working with Terrance and David . Very clean and safe facility. Thank you again
Terrance and David were great help
Terrance and David are phenomenal! Service was outstanding!
Supper nice. Good energy! Clean and helpful. Great place!
Best storage company I ever been too. Terrance and David are very good, they get your whatever you need
They are amazing. Terrance is the best.
Had a great experience with a lost key. David and Terence really helped me out! Got our lock replaced and on our way. Great service. Thank you!
Terrance and David are wonderful!! Great business.
Terrance and David both are so amazing. I couldn’t thank them enough for all of their help. I truly appreciate the both of them.
David and Terence are GREAT!! THE CUSTOMER SERVICE AND GETTING ME STARTED WAS A BREEZE. THE FACILITY IS VERY NICE AND CLEAN. I AM GRATEFUL. THANK YOU
I give Mr. David 5 stars for the exceptional customer service . He was very professional. I wish he with work with me and my team on the art of providing excellent customer service.
Excellent communication and customer service they will work with you and help you very grateful for them
Terence and David are an absolute pleasure to work with and equally hilarious. Look forward to the rare occasion I need to visit the front office. Facilities are maintained beautifully and well lit. Other patrons seem respectful and there is a good vibe here. I ❤️ iStorage, Ferndale. Reviewed by a seasoned storage unit user. These guys are stellar👍👍
Terence and David are Fantastic number 1and deserve a 50% pay increase, and after 4 weeks vacation and cola A.S.A.P.
David and Terrance is so nice and really helpful! We had a lot of questions and these guys were more than helpful. Over and beyond what we expected.
People working there are super helpful and kind, the units are super clean and being able to pull right up to mine was great!
Terence and David are the best.
Terence and David are the best.
David and Terence did a wonderful thank you.
Both these guys are tight and have helped me out a lot
David and Terrence are the best. In a time of chaos, normally, moving is usually crazy. They will keep you calm and get things done. David has been my go to for years and he has remained the best. Terrence and David work well together. The best team.
best customer services!
Terence and David are the best.
Great service
Great facility! Dave & Terence provide excellent service. The best in the Midwest!!! They provide the best customer service in the whe world!!!! Highly recommended!!!! A++++
Always friendly and helpful!
I love the customer service always friendly always smiling
Well, the time has come for me to move on after two years at this location .Unfortunately the price has gotten beyond my monthly budget. If it was about customer service only, I would still be in the unit. David Mays Jr. has made my experience there so pleasurable since day one. His professionalism and smile often made you forget of the work that had to be done when moving in or moving out of unit. David Mays Jr. is such an asset to your company and should be a valued employee.
David Mays was amazing! He was informative, efficient and professional. I’m not a fan of storage centers, but Mr. Mays has renewed my belief that exceptional customer service exists. I would recommend iStorage and Mr. Mays to anyone needed services.
Great customer service they seem to aim make sure there customer are happy. If you need something just ask they try to find a solution. Terence and David.
Terence and David are the best.
Terrence and David are the greatest, they keep our things for as long as we need.
Terrance and David are the best! Cheapest price in town
Fantastic storage space that is kept very clean and has many carts available to move your items into or out of your storage space. There are also various elevators available for accessing the correct floors. Both David and Terrence are amazing!!! They go above and beyond to help whenever you need assistance with your space or payment needs. Solid customer service at this location!
Terence and David are the best.
Very kind, knowledgeable, & friendly.
Terence and David are awesome.
Terrance and David did a outstanding job
Best in the business
David and Terence are awesome and really helped out. I would tell anyone who needs a storage unit to come to these guys.
Terrance and David were a great help and very professional.
Terrence & David are the absolute best!!!!
I can’t tell you how pleased I am that I chose Ferndale Istorage facility. The staff was helpful and patient and understanding. I highly recommend this storage facility if you’re looking for a convenient and safe place to store your belongings.
Great service David is awesome
David and Terrance and great!! Always giving the best deals and good service!!
Terence and David the best when it comes to storage
Dave and Terrance are Awesome!!
Great service!
Great people!
Very nice facility, fair pricing, and a great service team including the amazing Dave and Terrence highly recommend:)
Great service love the servicesssss . Love David
Moving can be a headache, I think all or most of us would agree with that statement. After you finally move and decide on storage options outside the primary residence, that can be a daunting task as well. But what makes the experience of it all a lot less difficult is David and Terrance at iStorage Ferndale on Marshall Street. The customer service is stellar. David and Terrance can also advise with the best storage options for your needs. You can rest assured that your items, whatsoever they may be will be in a secured space, clean and monitored via cameras and accessible, as needed.
David is AWESOME!!!! He always get me and my family right
Fast very friendly service.
Great service here at feendale
Great service 👍
great customer service
Terence and David is awesome.
Awesome customer service
David was outstanding! Very helpful kind and just overall fantastic!
Great service
Great experience! Very fast and efficient service and very helpful
Beautiful service very respectful with a smile will work with him anywhere
Terrance was awesome. Got me hooked up with a new unit. Been using this place for over ten years. Always a good experience.
The service was extraordinary. The best ever!!
Outstanding place of business
Terence and David are the best! I feel safe :)
Terence and is awesome.
Terence is extremely helpful and knowledgeable in completing the rental process. He exudes great energy and demonstrates excellent customer service.
David is the best!!! So friendly and a very clean place
Great communication and helpful love it here
David was nice and friendly everything worked out just fine.
David and Terence were very sweet! Great people! 😍 I'd go back here and refer this place because of them.
Most warming welcome I’ve ever received from a business. David is an angel!
If I could give 10 stars I would! They are VERY clean, they have plenty of carts to help move all sized items, they are indoors so you can move in any weather which was amazing during the summer when I moved. DAVE AND TERRANCE ARE THE ABSOLUTE BEST!!!! They were with me every step of the way, always checking in on me and making sure I had everything I needed. I have used 2 other companies in the past and I can hands down say this is the best storage facility I’ve used! Dave and Terrance are definitely going to be who I refer anyone to and I will be back!
Dave and Terence are awesome
David is very nice showed us all around very detailed felt very comfortable buying a unit!
Clean, friendly, convenient
Terrance and David are awesome.
Terence and David are the best.
Terence and David is the best.
Came in to get a nice and decent size storage and found it right away!
Terence and David are the best.
David and Terrance are awesome They took care of my storage needs and make me very comfortable and relaxed. I hear nothing but good things about this location and it turned out to be very true.
Terence and David is awesome
David and Terrance rock. No problem with the rental.
David was a great person come here to storage your belongings.
David and Terrance are wondering
Nice and friendly service very helpful
Dave did a great job. Great service.
David and staff very helpful and honest. Highly recommend this location.
Great service dave
David was awesome. Great customer service!!! I would recommend this storage facility.
Mr.Dave service was incredible he helped me out in the best way possible I will highly recommend getting a storage here the staff is amazing and a great help
Been storing my gear here for 20 years. Great place!!!
Good job
Good people I deal with them my family deal with them very good
What a wonderful experience!! David and Terrance are awesome and so helpful. Storage facility is super clean!
The experience at iStorage was great. Dave and Terrence was amazing. They tell you all about the pricing (the good, bad & ugly). What you do with that information is up to you!
Second time working with Dave each time is better communication and personal skills are outstanding.
Awesome service great guy thanks David
David and Terrence did outstanding job we really appreciate everything they do
David was very helpful.. communication back and forth.. Showed me where my unit is located and gave me a business card for any questions I desire to have going forward.. thank you again
Quick, fast and had unit available same day! Great experience!
David is awesome! He goes above and beyond. Great experience!
Excellent service and value.
2nd time doing business with them I’m happy to get David again he’s very helpful.
David & Terence are awesome! Great customer service, thank you.
David was great seeing me through to my new unit. Looking forward to a nice relationship with iStorage.
Best service in town. David helped us with everything we needed
Terrence and Dave were very helpful in finding the right space for me. Highly recommend!
Beautiful service and great personalities.
David & Terrance, excellent customer service, great experience.
Dave and Terrance are great.
David and Terence are a great team at iStorage self storage!!!
Great service here at Ferndale
David did a wonderful job in taking care of my needs with the rental
We are happy for David and Terence
Dave & Terence Provided Excellent Service & Help Definitely Recommend
Great service! David is a great help and knows how to get things done! Definitely recommend this storage unit.
This is my third time using this facility., and I have always had great service. The building is clean and safe. The pricing is competitive. The staff is friendly and helpful. Shout out to Dave - he is the BEST!
Daivd and Terence was very helpful the store was clean it was pleasure doing business at I storage in Ferndale
David is THEE BEST
Dave & Terence are both terrific! Helpful beyond measure, friendly and as honest as the day is long. You won't go wrong here - we've been using them for years. The facility is spotless and impeccably run. Thanks iStrorage - Ferndale!
I've been using this facility for years. The service is amazing, and it's been amazing for years. Shout out to Terence and David who truly care about their customers. Going to my storage unit is a joy.
Best employees, Dave and Terence, but there’s a lot of rate increases.
At iStorage, David's management team prides themselves on providing exceptional service with close attention to detail and a commitment to high-quality customer service. Their facility is well-organized, clean, and equipped with top-notch security measures, creating a premium storage solution. However, the pricing at iStorage is a significant concern and may deter potential customers despite the quality of service provided. While iStorage remains a pillar of quality in the storage industry under David's leadership, a review and possible adjustment of the pricing structure could make their services more accessible and appealing to a broader range of customers.
High Quality, High Prices at iStorage iStorage, under David's leadership, offers an exceptional service that's held back by one substantial drawback - the pricing. David's commitment to providing an unrivalled, customer-oriented experience is genuinely commendable. The facility is pristine, secure, and readily accessible, reflecting David's meticulous standards. However, the stark reality is that iStorage's prices are notably high. While the quality of service is undoubtedly premium, the high cost may deter potential customers from seeking excellent service at a more accessible price point. In essence, David's impeccable management is shadowed by the high pricing at iStorage. Lowering the costs could transform iStorage from a high-end niche service into the go-to choice for storage solutions across the board. This adjustment is crucial for the facility to reach its full potential in the market.
Great Service, But Pricing Needs Attention While iStorage stands out in many aspects thanks to David's outstanding leadership, the pricing is a significant concern. David's dedication to ensuring a smooth, customer-centric experience is commendable. The facility is immaculate, secure, and accessible, a reflection of his meticulous standards. However, the high prices at iStorage make it challenging to fully appreciate the otherwise premium service. For many potential customers, more affordable rates would not only enhance value but also make iStorage the undeniable first choice for storage solutions. To conclude, while David's management shines brilliantly, addressing the pricing structure at iStorage could elevate the facility to an unmatched position in the market.
iStorage, under the commendable management of David, provides top-notch storage solutions. David's expertise, commitment, and focus on customer satisfaction are impressive. The facility is always immaculate, secure, and conveniently accessible. However, the crux of my review focuses on the pricing structure. While iStorage delivers a high-quality service, its prices seem a notch above the market average. This factor, unfortunately, can deter potential customers from leveraging the outstanding services they offer. It's crucial for iStorage to reconsider its pricing, making the exceptional services more affordable and accessible to a broader audience. In conclusion, David's leadership and the premium service of iStorage are noteworthy. With a more customer-friendly pricing structure, I am confident iStorage would be the unparalleled choice for storage solutions.
iStorage, managed by David, offers exceptional service. The facility is clean, secure, and easy to access. The pricing is expensive. David's extensive knowledge, professionalism, and dedication ensure a hassle-free experience. Highly recommend.
I had a great experience with iStorage and their manager, David. The customer service was exceptional, and David was knowledgeable and helpful in finding the perfect storage solution for me. The facility was clean, secure, and transparent in pricing. I highly recommend iStorage and David for reliable storage needs.
The service is great, love this company it’s amazing
Very professional
Reliable
Great customer service. I will definitely recommend them to family
Terrence and Dave were excellent
Terence and Dave are awesome
Terrence and Dave give such amazing customer service. I highly recommend this storage service.
Very well run facility Clean organized
Nice place
Wonderful customer service
This is the best storage place
Terence and Dave are awesome ❤️
David is a true KING. Go here
David and Terrance were excellent. Can't give them enough credit . Made a stressful day much better
Best help I e received this place is 100% the best storage place I’ve used all my life !!!!
Clean, spacious, and convenient. Yet safety is the key that makes this a sweet deal.
This is my first time using a storage unit. The staff has been inviting, awesome and patient with me. And assured me that my items was in good hands
David and Terrance did a outstanding job
David is awesome. Had a great experience and highly recommend!
Great experience! High energy, positive attitude, and very helpful. Would highly recommend.
The service was excellent. Terrance and David saw to me getting the best possible unit for the best price. I would highly recommend.
I’ve had units here for years and the staff is always so wonderful and accommodating. Couldn’t recommend this location enough!
Customer service is awesome answer every question and was a helping hand
The staff is incredibly helpful whenever you need anything. :)
Good service the best
Great customer service from Dave
My experience here at iStorage is wonderful . David and Terrance are very helpful and the best . They take there job serious and the building is very nice and clean
Great service
Terrace and Dave are excellent
Terrence and Dave extremely friendly and helpful. Great place to store things
Terrance and Dave were awesome!
Awesome staff. Great service. Great space. Really helped out our church when we needed it.
Dave and Terrence are phenomenal!
Terrence & Dave are awesome!
Perfect place with perfect customer service!! Terrance and Dave are the best!!!!
The staff is so helpful and I feel very comfortable with my valuables on their property. I would highly recommend them for your storage needs.
My man the bishop and Dave are very personal and very very helpful people. Some things
Wonderful service
Love the storage
The guys David and Terrance are nice people! Very generous and willing to help and negotiate!
Very polite, professional and down to earth. The service was great.
Great business will be here again!
David was an excellent help. Very friendly.
Dave and Terrence were terrific showed us where to go and made the day as easy as possible they both deserve a raise!!!
Terrance and David did a great job helping us out and bringing us carts to move our heaven stuff!!! Shout out to them!!!
David was awesome and so friendly would recommend this to anyone and everyone
David and Terrence does an outstanding job of taking care of all the customers. This is one of the best places to ever be.
Great service
Good and helpful services here. Appreciate David and Terrance for their help with the move. Clean facility too.
David & Terrance have been a generous help. Thanks for the help. Great customer service from the 2.
The storage facility is clean! I feel safe going to and from unit. The personnel they are just fantastic!! I have had interaction with Terrance and David. They are both very polite, professional and welcoming!
Terence and Dave were very helpful and professional when I came in to rent a storage unit! I would recommend this location to everyone!
We appreciate the wonderful job that you do thank you so much
Very nice staff and good service.
David, the manager, was awesome. Personable and professional. A real asset to the company. A rare find in today's environment of cold faceless transactions. Definitely a good location!
David did a super job. Thank you!
Great experience, David was a big help!
Excellent service!!
This is some of the best customer service that I’ve ever seen in a long time Terrence and David rock
They were so helpful in showing me the units and being kind about the whole moving process
Moving is hard, stressful, and sometimes even scary but when it came to storage David & Terrance are absolute rockstars. Made my move as smooth going as possible. I truly appreciate all your help guys. Thank you! I recommend iStorage in Ferndale to everyone I know. Clean facility, convenient carts for help when moving, and awesome customer service in the building. If you are looking for a safe space from things of your old place this is the place to go!
Good service
David was very helpful today 10/10 would definitely recommend
Very friendly kind hearted people. Awesome place. Dave and Terrance are awesome!!! Ferndale location.
Excellent hospitality
No joke Dave is the most helpful and accommodating dudes I’ve ever had the pleasure of being helped by— he gave us water, let us borrow a lock, and always made sure we had everything we needed. It’s rare to find people at work that care so much about the customer. A++ would invite to my family’s Christmas party.
Great service and friendly
Dave and Terrance great help
This is a very Professional and Clean storage Business in Ferndale Michigan. The Wonderful Managers Dave and Terrence are so Professional and helpful with all of their customers questions. Their are a lot of long term renters that use the storage units and are very happy there. Thank you👍😊
Terrence and Dave were a lot of help. Facility was clean and organized. Great experience. Will buy from here again.
David in the office is awesome, he'll always take care of you and customer service comes first. Very clean.
The two gentlemen there are very helpful and friendly. And if you need a storage unit. This is the place to be.
Very pleasant and courteous, fast service
Amazing staff, and clean. 👌👌
The service was outstanding.
Terrence was awesome! The facility and unit was very clean and he put right at the elevator which was amazingly helpful.
Good costumer service appreciate the water
Tez and David were a big help!
Excellent service from David and Terrance very helpful .
Good Storage Facility
Great storage space. Was able to get me out of the system so I would not be charged another month. David is very upbeat and helpful.
David Mays has been the recipient of the payments made here. He always warm and welcoming, makes you feel like family. * customer service mattress here!!!
David is very helpful and personable and makes things a breeze I would definitely recommend istorge. Thanks Dave
David was really respectful.
David is amazing
Great service job well done
Great service. Highly recommend the greatest
David the main man that I’ve been dealing with since 2015 at iStorage and he is THE BEST. I’m finally starting over with a new chapter in my life and I’m so grateful for him and his amazing service. Love you David and your great values.
Great service
David has good customer service
Terrance was very helpful transferring my lockers. Recommend!
Very helpful staff, dave was awesome! Top notch help here!
David is the best, truly appreciate his patience with us, thank you again
The manager Dave was absolutely honest and upfront about everything. He made my decision to rent a unit extremely easy. The units are very clean, reasonably priced and climate controlled. I would recommend this establishment to anyone. Pleasure to deal with.
Great Experience with David and Terrence. They are the best!
David was freaking awesome! Definitely suggest using this place for your storage needs. Very helpful service. Thank you, again, David! 🙂
Excellent service.
David was very helpful and the facility is very clean. I highly recommend this storage facility!
David May's is a Super employee who has always been very helpful.
Nicr
Great storage facility! Customer service is awesome and it’s super clean!
Very friendly
Some of the best customer service here from David and Terrance
Unbelievable service and friendly staff
Excellent service wonderful amazing
Terrence and Dave provided excellent customer service! The facility is very secure and clean.
Great service. David is the best!
David is amazing!!! Thank you
Terrancs andDavid gave us some of the best customer service that we've ever had in a long time
Moving and need temp storage? I storage in Ferndale is a great place. Not only is the staff courteous (David) they are prompt and the place is safe and well maintained!
Awesome service David is great.
Very professional. Dave is always on top of everything
David is the manager full of passion and desire to help people keep up the good work David
The two gentlemen at running the show are the best in town. If you want an easy-to-access and convenient storage solution with the best customer service around, use iStorage in Ferndale.
Wonderful service thank You Terence and Dave are Amazing and EXTREMELY PROFESSIONAL. I always come back when I need storage.
Terence & Dave are Awesome!
Terrance was so nice and helpful. He helped me figure out what unit was best for my needs. Thanks so much!!
Quick and very help with the process.
WONDERFUL SERVICE!!! was awesome. Answered all my question and my experience a great one
iStorage was great today! Special thanks to Terence and Dave were very helpful and had a wonderful experience!
It's not often you experience exceptional customer service, but I did! David, you and Terrance are the best, thank you for addressing all my concerns. I can now decluter and prepare for 2023!!
Very nice storage
The staff is extra nice but they keep going up on the rent
Thank you David for the excellent service
Awesome Facility and Management.
Service is always great, thank you !
It is true. David and Tasha doesn’t outstanding job. They are the best ever.
I had a frustrating issue by that caused repeat visits because of my carelessness. But David and Terrance put me at ease and even fixed the problem. I'm comfortable and confident the what makes this business great is the people.
Customer service is excellent! David is so helpful
David very helpful and Nice! Very imformitive! Wonderful doing business with ! Thank you so much
Great customer service.
Awesome customer service
Smooth experience David is the best ever!
Good experience good customer service
Excellent location with amazing service and my fist impression was right. Thanks guys for doing a great job.
The manager David is a true asset. He is knowledgeable, professional, personable, helpful and he provided me with excellent customer service.
Dave is amazing and storage unit is clean and secure. This is my second time renting a unit here and I’m just as happy this time as I was last time. Highly recommend
My representative was very professional very informative and very courteous. Now.
Outstanding customer service
Thanks for the service
David give some of the best customer service ever.
David was top notch. He helped make my storage experience exceptional.
David is wonderful
Wonderful customer service David did a great job
David is amazing always helpful and understanding
David is the best! He’s been very helpful and informative—and importantly—our belongings are in great shape after many months of storage.
Great service
Good communication with staff, helpful, friendly, and professional
Great!!! I recommend this storage to anyone. David is awesome!!!!
David helped me a lot with my storage unit. He is very professional and courteous.
A1 service
Outstanding customer service
Dave and Terrence are the best!
Dave and Terrance are Awesome!!!
Terance is absolutely awesome!!
Terence is awsome
Terence was awesome thank you
Customer service is wonderful. I had a issue when I first rented being charged double for 2 spaces. The staff went above and beyond fix the problem. The facilities are very clean and secure. Would highly recommend.
This place is the bomb. David is amazing. I highly recommend them
We just moved into our new home from Texas and we chose this location They were great I am huge in customer service and when we went to look for a storage company, we were very impressed with David and his team. They helped us out so much we chose Simply over other places.
10/10 highly recommend very easy process very friendly.
David was a great customer service associate. He made sure that I got the exact storage unit needed. This is why I highly recommend iStorage.
Mr David was excellent with assisting me. He was truly a very nice man. And very informational on everything I asked of the units.
Come and speak with David! Exceptional customer service and assistance. Very informative and helpful!
Dave and Terrance were super responsive and helpful. Great change of pace for storage that is normally all transactional and often there is no one to actually talk to. Highly recommend!
Terrance is a very phenomenal representative! I truly feel welcome and will recommend anyone to come!
David with the great customer service
Dave and Terence are Awesome!
David and Terence were very pleasant, helpful, and patient with me which. They are truly an asset to Istorage Brands.
Terrance and David were a great help. Made the moving process so much easier. Beautiful space. Very clean
I came in for a storage unit and David was very helpful! Excellent customer service!!! Ask for David when you come in!!!
Very friendly and attentive!
Excellent service, great staff (Dave was so helpful and hospitable) and very clean storage facilities!
Excellent service
Great place, clean and very fast with service
David showed us a few options and was very helpful
Not only professional, but pleasant as well!
It was great doing business at istorage with David and his employees. Thank you so much for your great customer service, always being available to help with any questions, especially what size unit to choose for my needs
Great storage space, I’ve been with this facility for years. David took great care of me at every interaction. Extreme customer service for sure. Units are clean, well ventilated, and temperature controlled units available.
What a clean and efficient location. David was a delight to work with. He explained everything clearly and was upfront with charges and deals. I will definitely return to this location. I have been at the storage facility for years. First when my mom got a new house and put some stuff in storage and had to put some stuff in storage and then again when my dad moved out of his house. I have never been somewhere that has been kinder and more attentive to the needs of their customers. I have never felt worried or scared or uncertain in some of the most tumultuous times in my life. The people here are like old friends that you've known so long that they are family. It may be silly to say it but I very much appreciate the kindness and support that the folks have always given me. I've never found a better place to store what I couldn't keep at home.
Excellent customer service. David was very nice. The facility is clean and very accessible.
Great service and very helpful
Terrance and Dave was awesome with great customer service and support
Dave and Terrance were very help. Great business!!!
Dave is the best!!
Dave and Terrence are awesome, very accommodating and understanding!
They were really nice, helped a lot, and had a bunch of candy. Definitely come here for David & Terrance
The employees are very nice n helpful specifically David and Terrance they are such a pleasure to work with
David is amazing, friendly and does his best to accommodate the customer. He’s great!!
Dave is awesome, great place. Place is awesome.
Dave is simply the best. They provide great service, security and customer service.
I really enjoy the services that this location provides. The storage rooms are clean and the staff and manager (I believe his name is David?) work with you regarding competitive pricing, and paying your bill. They are also very friendly! Ive been a customer here for a while, and as long as I have things to store, I will keep doing business here.
David was extremely helpful and a true asset to the company, thanks so much!!!!!
Excellent staff and facility. Would recommend.
I love David and Terrence
Terrance and David always give me high quality service. Last month, I was in a rush and put the lock on my unit incorrectly accidentally leaving my unit unlocked. David found it and texted me to let me know. Then he and David checked on my unit to ensure that it wasn’t tampered with until I returned from out of town to lock it. Also - they also greet me with smiles and solutions. Highly recommend!
I love David!!!! Awesome customer service!!!
Amazing friendly service especially the property manager David. He really cares about his customers.
I highly recommend iStorage! Very friendly & professional!! David is absolutely Amazing! Always there to help when you need him.
Great customer service
Very pleasant and helpful
David and Terrence has done an outstanding job and taking care of our needs.
Terrance and Dave are great. They really care about their customers and their experiences.
I like the service great people
Super kind helpful and welcoming! Clean facility
very helpful gentleman storage facilities clean
Spectacular service! David was so helpful, honest and informative! He helped us find just the right climate controlled unit in the right size and near an elevator!
Dave & Terrance are great!.. Extra special thanks to Terrance!!
Terrence and Dave are the best
Best customer service in Ferndale--Terence rocks!!
Thanks to Terence for such great service
My husband and I have had two storage units with them and everyone we’ve encountered has been super helpful and kind. Terrence had wonderful customer service skills and helped us get exactly what we needed!
Very helpful and pleasant staff . No rushing Overall experience was great
Terence at 8621 greeted me with a smile and was happy to assist me! He was so pleasant and helpful it was really refreshing! Thank you so much Terence for providing great customer service, it really made my morning!
David and Terrence were helpful, professional, and friendly! Good service.
This is some of the best outstanding service I had in a long
Wonderful service I really appreciate your help
Great place to store your goods with affordable prices…
iStorage in Ferndale has been the best storage facility I’ve used over the years. It’s always perfectly clean, your able to drive into and out of the building to access your storage unit, they have a good selection of carts to use, and generous hours of access to the facility.
This has been the best storage experience ever. THANK YOU I STORAGE SELF STORAGE FOR THE GREAT SERVICE!!
Love the service they do a great job
Awesome place to store stuff and amazing service.
This place is clean, there are carts to help you move your stuff, and the customer service by Terrance and David is outstanding. Very secure location as well!
Very nice and helpful it was a very delightful experience.
I have had a great experience at iStorage . David and Terrence were a great help with assisting me with my storage .The service was here at iStorage was and is phenomenal .I'll recommend anyone .
David was very pleasant and made sure we had everything we needed to make this move smooth and easy…it was definitely appreciated!
Everything about the new customer experience has been fantastic! David and Terrence are on top of every detail and communication is excellent -- straightforward and transparent. Looking forward to a great experience throughout my rental time with iStorage-Ferndale!
David was extremely friendly and helpful. Service is extremely prompt and effective. Makes you feel at home
Staff is fantastic, always helpful
I storage is the best storage facility I have ever used. The manager takes great care of his customers and is very accommodating. The facility is clean. The price is reasonable, I love it. I would definitely recommend this facility for long term or short term storage. It is also very safe and secure!
Some of the best customer service from Dave and Terrance
Always friendly and helpful!
This place is great! It’s super conveniently located, clean, and the Dave, the gentleman working there, was extremely helpful with showing us the available units and very patient in giving us the time to make up our minds on just the right one. I highly recommend iStorage in Ferndale.
The staff were very helpful.
Best service ever
Always clean, well lit and secure. Office managers make themselves available and are always pleasant.
Best storage ever. David is amazing and kind and so helpful. Very professional and helpful staff.
Great service very nice man working
Great costumer service very friendly staff
Very good staff very helpful and nice
Like the service and good people
Dave and Terence were a delight very helpful great customer service very great
David Mays is excellent and helpful, he made the experience very easy. The facility is clean. Highly recommend. :)
David and Terence have been wonderful! They are very professional and accommodating both always have kind words.
Great place to store your items
Super nice guy great service
David and Terrance gives the best customer around
Outstanding service here at Ferndale
Good staff. Did their best to accommodate
Great
Great experience! Terence and David were incredible!
David was very nice and patient.
This is the friendliest most accommodating storage unit facility that I have ever visited, not to mention CLEAN!! I highly recommend using them and the manager is really nice.
Great folks, very helpful reliable and efficient
Thanks for the service in my time of need.
David did a wonderful job
David the manager provides excellent service! Always available and attentive to customers.
David is amazing! I rented here years ago and was pleased to see he’s still here offering excellent customer service. He helped me decide which size to rent and pick a space close to an elevator. He is so easy to work with and friendly.
Best storage unit company! I’ve used them for years! David and Terrance are really nice people.
Wonderful hosts. Quick. Easy to work with. Super helpful. Answers all questions. Available even in off hours. Clean.
Terrance is one of the most helpful and professional people you could hope to encounter. He’s omnipresent at the facility, ready to help out where needed, answer questions and offer advice during the rental process. It’s reassuring to see his friendly face working behind the office counter or when he’s making his rounds inside the storage facility. You know your personal belongings are safe at IStorage!
David and Terrance have been excellent! With every owner change David has been constant and helpful.
Terence gave great customer service and was very patient and helpful with my questions.
Didn't seem like it was climate controlled. Very different temperatures on each level. Parking is kind of a mess. But friendly employees.
David was super helpful. Him and his staff run a great operation.
David with excellent customer service well recommended
David was wonderful and a very big help!
David was very helpful as usual. I love istorage ferndale
David has provided the best customer service that has received in a long time. This individual goes above and beyond for his customers and treats them like family. He is the reason I continue to do business with iStorage. Give him a raise, promotion, or something!
Not big on Storage unit operations but I definitely I had great customer service with David, constantly keeping me in the loop and actually having some type of morals or care for what he’s doing. Thanks Dave
Dave was great! Helped me out
Great customer service and very helpful from David and Terrance
Service was amazing I have received from David and Terence
Great job, excellent service
Great service !
Great service!
Good service
Thank you very much for a great job
Staff is so friendly and very helpful! Top notch service. I would definitely rent here again.
Terrence and David were stellar with their customer service, it like home for The Holidays.
Great place!
I like that the storage sight has an elevator. Clean environment. Shout out to David. He is super nice and welcoming!
istorage ferndale are lifesavers!!!… I was looking for storage and found a great group of people that give me a excellent sense of trust and security. In a world of uncertainty iStorage has surpassed my expectations as professionals. I feel like they are family
The friendliest team ever! So grateful for the guys that work here 😊 the kindest, most helpful, most patient crew around. I could get a storage unit anywhere, but these guys make me happy to have one here.
Greatservice
Great service David never been served with such professional and caring service thank you
David rendered excellent customer service polite helpful and professional
I reserved a storage unit at a different company and when I went to see the size, it was not what was needed, and their customer service and attitudes are terrible. I decided to go to istorage and when I arrived, I was pleasantly greeted and was reassured that everything would be okay. I went in needing a unit that same day and they accommodated me with no problem. They minimized my stress and everything worked out. The guys at the desk we wonderful and I truly appreciate them. This will be the only storage company I use and will recommend them to everyone that needs a storage unit. Thanks again!
I came in today looking for storage. I was pleased with the friendly greeting upon entering the office. Terrance helped me find the perfect unit to fit my needs. I would certainly recommend others to this place for storage
David is fantastic. He expedited our move. He is extremely friendly making the process fun!!!
Terrance and David are top notch guys
Great service
I love Dave and Terrance. Dave went above and beyond to assist me.
Great service
Very clean, Perfect service!!
awesome service! Terrence rocks!
Storage is so lucky to have David at this location we LOVE YOU so much for the help you have given us.
Outstanding service here at Ferndale. We love David
I am so appreciative outstanding customer service that I get along with everyone else at the Ferndale location
David and Terrence have some of the best customer service that I've ever seen in my lifetime.
David and Terence are very helpful in keeping me in formed of rules, regulations, and requirements of the facility. Kudos!!
Great staff and a great location. A very easy storage experience.
Excellent service. Very friendly staff.
Great! Terence was amazing and very helpful.
David went above and beyond in making sure that I had everything I needed. Kudos to the customer service, honestly some of the best I've had and I work in the hospitality industry. This man should be running a hotel. Istorage is lucky to have him.
David was soo nice and helpful with a short term rental while I moved. He was able to get us into a unit that day even though their computer system was down. Every time I ran into David, he was so friendly and kind. I highly recommend this storage facility. David goes above and beyond to do what he can to help you. Definitely made the move a lot less stressful. This facility also has 24 hour access with a code-locked gate and they provide dollys and carts to assist with moving items. Thank you so much David!!!
Good people
Excellent service. Was most helpful to today. Harriet Rice
Dave did a wonderful job in helping me out please give him a raise Some of the best customer service
A bit more than I like paying, but that's everywhere these days. The customer service has always been top notch, and very helpful. I've never had any trouble accessing my unit, which is more than I can say for other storage places I've used.
Love the service here at ferndale
I had a very value-added experience. The staff was so customer focus. They were amazing 👏.
The staff is simply amazing! Terrence and Dave are very accommodating and willing to assist as needed. The facilities are clean and secure. I'd consider this a first class business in quality and service!
Dave is the BEST!!!
David and Terrance had excellent customer service and was very helpful at iStorage
Mr. David and the entire team at Istorage in Ferndale, MI are remarkable people!!! The service is excellence and they go above and beyond to ensure their customers receives the BEST experience! The environment is welcoming, safe, clean and again, the service is excellent! Signed a grateful customer!
David gives the most excellent service. He is very polite and is a people person. He will work with you and he makes it easy to understand the layout of the unit. The units are convenient to access as well. I highly recommend!
Great customer service. Highly recommend
Best customer service ever and outstanding customer service
Love the service the manager David is such a wonderful and caring person
Love the service
David was of great help! Above and beyond customer service. I would definitely use iStorage again because of David! Outside of him the facility is clean and the units are pretty spacious.
David is the man that works there and he is the nicest most helpful person I’ve ever met. This guy deserves a raise. Just extremely friendly and helpful. I would recommend using this place just because of him!
Great service outstanding job
David was awesome Great communication worked with me got me in and out very professional
David has great customer service I really enjoyed signing up for istorage today
Owner is super nice and very helpful!
Great experience everything made easy by David
My guy!! Couldn't have ask to deal with a better individual than David!!! Thank you Sir.
Dave has excellent customer service and is a really nice guy makes sure all the customer needs are met!!!!
Outstanding service
David was so helpful and amazing. Best customer service I have ever had!
David was amazing and so helpful. Very clean facility and employees that care.
Awesome experience
Very nice worker...Very respectful very understanding.Ver good people.
David was hands down the best employee I’ve ever dealt with. Above and beyond customer service!!! 10 stars if it was possible!!
Really Good service , really nice and understanding.
Amazing staff very sweet n attentive to customers.
David does an amazing job every time and I’ll always come back to this particularly clean storage facility a plus plus plus plus plus
Great experience your employee David was very resourceful and patient with customer service.
David was very helpful and very knowledgeable. Great to work with and looking forward to doing more business through him.
Dave is the nicest guy In the business....helpful and cheerful, great change from people who just "put in the time" in a job for their weekly pay
David at the fredale location gets a 100 stars from me
Great service.
Service was solid and wonderful in every way
Very good wonderful service
Great job!
The service was good
This is the best storage experience. Everyone in the office was extremely helpful, professional, and considerate. David is the type of Manager who everyone should have!!!!!! If you need a safe, bright, clean, and air conditioned storage, iStorage in Ferndale is the place for you.
Thank you for your help
Great staff. Great service. Front desk was great help.
David was very helpful
Great experience! David has been wonderful to work with 10/10. Highly recommended.
This is the second time renting from this facility and I've had nothing but amazing experiences theu ey are always super friendly and have amazing people skills
Extremely friendly customer service and easy application process. Units are clean and secure.
Phenomenal customer service!! David, the property manager, is a lost breed!! Just can’t recall the last time I experienced service at this level. He was friendly, concise and thorough. Over the years, I’ve primarily patronized UHaul and have been pretty satisfied for the most part, however, today’s encounter compares to none other. As a new customer, I can only state praises for the dedication and genuine enthusiasm this manager provided and displayed doing the entire reservation process. The facility was an A+, clean, spacious and easily accessible. Although, I may not require storage services on a regular basis, I will definitely share my experience with friends, family and anyone with storage needs. Bravo, David!!! Bravo, iStorage!
David gives great customer service and is very knowledgeable about his job!
Very courteous and understanding. Wants to help you 👍😃
David is super helpful. I had to get into a storage unit for a friend and he knew my friend and his unit and helped us get in when we needed extra assistance.
David was helpful throughout the process
David was very helpful
This was my first time utilizing this facility and I would definitely recommend them to anyone. The service was great and all of my questions and concerns were addressed.
Great Customer!!! I loved it!!!
Awesome storage facility
David awesome guy! Definitely made me feel welcome and comfortable using Istorage as my choice.
Most fun experience! Super cool staff!
iStorage Ferndale has been great. We placed items in a unit for short term, but it's been such a good experience and we feel so comfortable our valuables are in good hands, we have not rushed to get them out. Staff is always friendly, helpful and full of good energy. Only wish the bowls of free candy were available again.
This facility provided everything that I needed and always worked in a timely fashion! David was a great help with the process and made everything simple and easy for me! 10/10 would recommend
David and Sharon were very helpful. David called after 1 1/2 months to tell me about an opening!
Very nice and helpful service. Definitely recommend.
Very helpful service. Kind and understanding.
Kuddos to the staff, specifically, Mr. David M. for assisting my grandmother. Excellent customer service!!
Storage manager Mr. Dave was awesome in assisting and giving direction on where to go to clean out our storage space. We needed assistance with getting into our unit, he immediately came to help with the matter… Our Hero 😁
David is awesome! He made renting an storage unit a breeze. Can’t thank him enough!
David is a true professional! And I’m glad to know him….
Fast and friendly service with good rates on units. 10/10 would recommend!
I had a great experience renting my first storage unit. David was clear with my options and friendly!!
David is wonderful to work with. Realty appreciate him!!
Great service!
Exceeded expectations, very pleased
David was very informative, professional and knows his business.
This was a great place to store my seasonal things. Easy access, very friendly staff, and a clean facility!
Service level was good, David was excellent to work with. I’d hire him at my business. Honest and straight forward very customer focused.
Quick service!
Amazing service!
I had a wonderful service at this place David was amazing
Dude was super friendly and professional. Pleasure doing business
Awesome Service
Great service from David! Highly recommend this location!
I had the opportunity to work with Sharon. Great customer service! She was extremely helpful through the process of my rental. Sharon went above and beyond to make this a great experience.
This is a great place! David is extremely helpful and friendly. Top customer service!
A clean and safe place to leave your treasures. I've been dealing with them for years and the manager David is extremely helpful and will do whatever he can to make your experience better.
I had a key break off in my lock. Mr. Mayes took care of the problem, and fixed it quickly.
David is absolutely AMAZING!! He helped me with my move and took away all of my worries! Excellent customer service!
David has been so helpful and made this whole process just effortless!
Great service. All my storage needs have been met at iStorage.
Accommodating and friendly. Been a customer for nearly a decade and they've always taken care of me.
The manager, David, and his staff provide great service! I have used them for years. I appreciate them.
David is the best. Very helpful and supportive. Won't steer you wrong. Greatly appreciated for the services.
David was a awesome sale associate
Great customer service.
Good service
David is awesome, very helpful.
David was awesome. He went over information flawlessly and answered any questions before I needed to ask.
David was very professional, he was kind and helped me with my storage unit. Not only was he kind and helped with my storage, he gave me the best rate.I got the best storage for a great price!
Wonderful and friendly service from Sharon and Ariel. Thank you !
Sharon was super helpful signing me up, and finding the best storage unit for my needs. The facility is great, the staff is helpful. Would highly recommend this company if you are in the market for a storage unit.
I received Excellent customer service experience from Mr. Dave.
Man at the counter was the nicest person I have ever dealt with at a storage facility. Nice clean place too.
David was more than generous with our occupations of helping us with the unit and helping us on our way throughout our time here at istorage want to give a big thanks to the gentleman and everyone here
Great customer service only place ill use for storage!
David is the best. He was so so helpful. My daughter is moving back to Michigan from ATL. He was always available, kind, knowledgeable and helpful!! Thank you David
Front desk was great!!!
Very clean and great management.
Great place, clean and easily accessible. David was very helpful. He is professional and has great customer service!!
Very nice and helpful! David is who helped me with my entire process. David made it easy and answered all of my questions honestly. He was also very patient. I highly recommend this business.
Worked with David Mays to rent my unit. He was fast and efficient. Great experience!
They're all angels that work here!
Great job 👍
iStorage Ferndale has been a great spot to store our treasures while we renovate our home. Everything is easy to use and find. The large units downstairs, while a bit pricey, are perfect for this transition as you can drive in load up or unload with ease and be out just as quick. Likewise, one of the employees, David, is extremely helpful, kind and generous to those in the building. It's really refreshing to have a kind soul like that around. Thanks a lot for your patience and understanding David!
Really great people. Super helpful and responsive.
David is the best ever he is so amazing thank you very much
The sales person was the best fast and easy process ever thank you mr. Dave
We only had our unit for a short time but David was wonderful - so helpful and so responsive and if we were going to stay longer, I would've kept our unit just to keep working with him! Highly recommend.
Thank you for the great service
Thank you every helpful
Top notch customer service from David!!! Couldn't have been a better experience!!
David is amazingly helpful, I definitely recommend checking them out!
Very helpful, honest guy! Knew how to accommodate my needs and made sure I was comfortable making my decision. I would recommend this place to all of my family and friends. I am happy I chose this place
This is the best storage facility in the Metro Detroit area! David was EXCEPTIONAL in helping my mother and I with all of our concerns/needs and was extremely hospitable. I would highly recommend this storage facility to anyone!
David is awesome! So helpful🤗
Thank you for the wonderful service
😍Hey guys came back to see David at "I Self Storage" here in Ferndale totally Awesome!.. I hadn't seen him in 11 years need some help Right on time as usual I love this place everyone come check it out you won't be disappointed " I storage" Rocks Ferndale later!!! 🥰
David is so accommodating and makes sure he’s doing everything he can to find the best storage unit for your needs at the best price. I really can’t say enough nice things about him and the service he provides. Thanks David!
The absolutely best customer service experience I’ve ever had! Plus the units are clean and safe. I love being able to drive right in!
I gave 5 stars because I always get 5 star service here. This is probably my 4th time storing my belongings at this location. It is safe, David is always pleasant. The pens and candy are a double plus
Great experience with David!
David is the best help you could have here. Awesome job!!
David is incredibly professional and customer focused
Really great customer service here. Kind, helpful and responsive. The facilities are also clean and well maintained. The gated access so you can load and unload out of the weather us also anhuge bonus.
David is such an amazing person. Thank you for everything you do to help us and everyone else out.
I want to thank David for the outstanding service he provided for me and my wife
David did a great job thank you for your help
My name is Ryan
David was awesome!!!! David was so helpful & professional & made my storage needs possible! He was accurate about the size I would need. Just a pleasant experience All around! I recommend this place for your storage needs
Very nice facility, The Best place to go if you want GREAT CUSTOMER SERVICE!! David, I think was his name will make your storage needs easy& fast & hassle free
Affordable, safe and clean! The office staff are very friendly and helpful.
Excellent service!
David at this location is honest, friendly, and provides the best customer service to his customers.
David was one of the most helpful and professional people I have ever dealt with. Doing everything he can to make sure I got the best deal possible.
Smooth experience. Professional and friendly staff.
David was such a great person! I loved the fact he was such an open book to my imagination. Thank you so much.
He was very nice
David is a very nice and calming person, he very excited and understanding… I would love to come back any time
Great experience with this storage provider! From customer service with David at the front desk to accessibility of unit and price. David is a wonderful and caring person and was willing to go the extra mile for me and showed me right to my unit. I went with this service after a recommendation by my sister who stored here. Would highly recommend!
My experience was amazing David help me an he was awesome an I understand everything well he is very nice an I’m excited to have come here for storage help thank you again an keep up the good work god bless Juanita as your customer
David May's Property management us phenomenal. Highly recommended!
David is doing a outstanding job. Keep up the good work.
David was amazing getting me checked in. Never thought I would be impressed at the process of renting out a storage unit, but truly was!
Amazing easy and very lovely clean space taken care of everything down to the smallest details amazing service 100/10
David did a really good job & was really sweet
David was so kind and helpful! He was able to get me into a unit on such short notice. Thank you so much for your help. I know that my belongings are in good hands. He is a great representation of this business.
David was just absolutely Great!!! Being that I implement customer service survey’s , I Give him an Att.
Very good. Use them.
Great experience pretty upfront great customer service very clean and nice storage you unit I would definitely recommend to everyone!!
GREAT CUSTOMER SERVICE ! Would highly recommend !
I use my storage unit infrequently, but ran into a dilemma as a result. Dave was extremely helpful and resolved the problem quickly. It is a rare occurrence to receive such excellent customer these days.
I've been 10 year customer of the Ferndale location, currently rent 2 units and have always been happy with this facility. As long as Mr. Mays is managing it, I will continue doing business there!
Great serviceHere at Ferndale David did an outstanding job
We had outstanding service I really appreciate David and Tee for doing a wonderful job
Amazing service. The manager was fantastic: high energy, helpful, and kind. Loved that we could do everything online. The unit was 100% ready for us. Could not have asked for a better experience.
Sharon was filling in for Dave today and she was absolutely amazing. She was able to help me and she helped another customer who was heading to work at the same time, without either of us feeling neglected.
David has been extremely helpful and answered all of my questions diligently.
Nita And David is two Amazing staff, very Helpful and extremely friendly showed me the actual units per Size I recommend them very HELPFUL Five STARS ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️ To it’s FULLEST
Exceptional service and experience. Dave and the iStorage team were great and very professional. I would recommend them to others needing storage options.
I have been with this Storage company for a minute. DAVID MAYS, words cannot explain this Gentleman!!!! IStorage Self Storage, should be Honored to have a person as knowledgeable and Caring as David is. KUDOS MR. DAVID MAYS!!!!
Very easy and friendly check in! Thanks Enita! Wil look forward to coming back
Love the service
Can a jobDavid and Tina did an outstanding job thank you very much
I appreciate iStorage it’s always clean and quite and safe! The ferndale location has the best customer service they genuinely care about their clients and enjoying doing services that you need. Thank you ferndale :)!
The customer service was excellent! David was not only professional but very kind and courteous which unfortunately is rare these days. Thanks so much.
The staff at I-Storage (Tanita and David) were extremely helpful on helping me with my aunt's storage unit. They removed all the stress I was dealing with clearing out the unit. I would definitely recommend their friendly customer service!
Great experience. David is amazing, helpful. We had a situation and He was outstanding and helped up obtain what we needed. Best customer service around.
Very professional staff Nita was amazing and very helpful
Thank you for the outstanding service at ferndale. David always does a great job 👏
Great service , great staff. I have never had a problem. The staff there is fantasic. The Best service ever!
The storage facility is safe and secure, no incident of burglary. If you rent upper level floors there are elevators for easy access. The building is clean There’s a promo going on so ll got first month rent free. That’s awesome
Great way to do self storage
I’ve been storing stuff at istorage in Ferndale for 2 years and everyone here has been reliable and helpful!
I came in nervous cause I didn’t want to spend a lot of money but david worked with me and made it a comfortable and affordable experience highly recommend
T and Dave are extremely helpful and friendly. The building is well lit and clean. I'm so happy I found this location.
David was an awesome tour guide. For someone who has never stepped foot in a self storage facility David made the experience very welcoming. He was so patient with showing various storage units till my partner and I settled on the space that fit our needs. All questions he had answers! Not often in a professional setting one makes you feel like family, he did just that! The facility was CLEAN, no odd smells which I was expecting lol. We signed a lease and left feeling confident that our belongings are in good hands! Customer service was 5 star!
David & Tee did an excellent job serving us!!
Dave, is the EPITOME of outstanding customer service and attention to detail. He and his team made themselves available to me within minutes of my on-line registration. Upon first visit to the property, Dave greeted me outside (in the rain), guided me in and escorted directly to my unit. Exemplary professionalism and positive personality! Kudos...to an experience well done!
I storage Ferndale is Awesome, especially the professional and integral services provided by Mr. David. In terms of the electronic signatures… not bad , just cumbersome as related to a few fields. Otherwise. All is well.
My experience with Tanita was wonderful she is so kind and patient I had no problems getting a storage unit last minute
Had a great experience here!
David was amazing. Took care of everything smoothly. Highly recommend.
David’s customer service is the best! He is truly a class act!
Couldn't have been nicer or more helpful. Didn't hurt that they (David & Nita, i hope I got those names correctly) were funny, as well. We needed a good chuckle... no one really gets a storage unit under awesome reasons (for us, a fire). So starting the morning off with some silliness was refreshing. (thank you) :)
Outstanding service here at Ferndale
I really like the service
We got that we got the best service here and I stores in Ferndale thank you David and Tee
Thank you for the great service David and T
The staff was beyond helpful and pleasant
The service was nothing short of amazing, thoural, informative, and very friendly. I will highly recommend IStorage Ferndale.
We have had such a great experience here for years now. David the manager is especially helpful and wonderful! Highly recommend
David Mays was absolutely amazing! Extremely helpful and heartwarming. While going through a rough patch, his warm heart helped Brighten my day! Definitely a man, who LOVES his customers. Highly recommend
Great storage place that I have been to. They actually helped us get a great deal on a unit.
Great!
Super excited about this place! They helped me pick the best unit for my stuff and budget. Definitely would recommend to everyone! 😀😃😄
David is the most awesome property manager ever!! And T is super sweet!! And the candy selection is the best🥳
The management team helped me to get my storage out of storage sale. Thanks Dave and his assistants. You alllll are much appreciated! Most definitely will refer this company and this location 👍🏿
Office staff are great! Super friendly, helpful, and looking out for your best interest! Highly recommended
I’ve never experienced customer service like I did at the iStorage on Marshall street in Ferndale. David and his staff are incredible human beings. The level of service I received is second to none. Highly recommend to anyone in the area looking for a secure, reliable storage unit. A+ experience.
Great experience. Mr. Mays was wonderful. Kind, considerate and helpful.
The friendliest staff! Thank you so much David & Ariel!! Your hospitality goes above and beyond! Was a pleasure meeting you both and making our storage experience amazing!!
We purchased a storage unit at auction and had the friendliest service with Ariel and David. They were very kind and helpful with everything. Highly recommend anyone looking for a storage rental or a friendly smile to stop in here.
So far I have nothing but good things to say about this storage facility. Tanita was very helpful and friendly and coincidentally I met David the property manager who was very friendly. The facility was nice and clean
I worked with David while my things were in storage. And I could’ve have imaged a better experience. I highly recommend istorage to anyone who is looking for a storage space.
Great process, great communication. Would recommend
They've been a great help to me and everyone here is very polite and helpful
Tee and David are amazing very helpful, wonderful experience! They took great care of me.
Helping me outDavid and toneata did an amazing job helping me out
I thank you very much for your help
This place was just what I needed. Dave' and Tanitas customer service was the best I've seen I would recommend istorage ferndale to anyone with storage needs
TAnita was fabulous Help !! She made our pitches pleasant and easy.
I absolutely love dealing with the Ferndale office . David is so helpful, ALWAYS, professional and it is very well kept
David was very helpful. He found the best option for me and was very kind and thorough. One of the best experiences I’ve had at any place. If you ever come here, ask for David!!
Dave was terrific I thought I just had to forget my valuable items and he made it work all I had to do was communicate
David Mays is an outstanding representative of iStorage Self Storage, Ferndale, MI. Mr. Mays is highly effective, efficient and attentive as he focuses on fulfilling customer needs. Outstanding support to be modeled and commended. Keep up the great work David. We appreciate you.
I stored my stuff at i storage while I was in transition. They couldn’t have been more helpful!! Highly recommend!!
Nita and Ariel were so friendly and helpful. Location is perfect.
Nita and Ariel are great
David was fantastic! He was able to help me out getting my unit situated and provided outstanding service. Thanks!
David is amazing! He was very helpful to my sister and myself. Would highly recommend using this storage company!
My experience with David has been nothing short of amazing. He is alway so pleasant and helpful with any questions or concern. He returned my calls with the utmost urgency and always puts my mind at ease. I can’t thank him enough for his generosity and great customer service.
Dave has been amazing and very informative
Dave is great and the building is very clean!
Ariel was very accommodating! She went above and beyond to help me find a unit. I was also impressed by the cleanliness of the grounds.
The customer service was fantastic. Really appreciate them waving my late fee as wasn't sure of timing to pay. Also facilities are clean and well kept. Definitely recommend! Tanita and Sharon were great!
I’ve been at istorage for about a year going through a transitional move, with the stress of that it was always a relief knowing my belongings were safe secured in a clean friendly establishment thanks to David at Ferndale istorage!!!
Space is clean, convenient and easily accessed, but really recommend it because of the great customer service. David is friendly, helpful, and goes out of his way to make sure you have a positive experience with Ferndale iStorage. Read the reviews- it’s hard to find this level of customer care anywhere.
I have to give this business credit in the fact that this facility is one of the most cleanest and well organized storage facilities in the Metro Detroit area. The staff are very knowledgeable in helping you with any issues you may have with your move in or move out. Dave is a cool down to earth manager who goes beyond the call of duty to make his customers and staff happy. Nicole is one of the kindest sales associates I met full of ideas on how to make your move in the most economical and efficient.
Love them at this location. In the year I was there they were absolutely lovely and nothing but helpful from start to finish. And the facility is always clean. Definitely would recommend this location.
This is the second time I've leased a unit here. The first time lasted about 6 years. I recently needed another unit and thought about EZstorage on Woodward, nearer to my house. But I had such a good experience at this istorage facility, I decided to stick with the tried and true. The facility is immaculate, accessible, and the manager - David Mays - goes out of his way to assist whenever needed. And I recently met his assistant Tanlita, who is equally as courteous and helpful.
David was upfront and very helpful. Highly recommend coming here!
Dave is the most amazing personnel! Very helpful and super accommodating!
We have been customers for a very long time now and thank T and D are fantastic. They are extremely helpful whenever there are any problems. They manage the storage facility very well
From the moment I walked in the door the customer service was amazing which is rare these days. Tanita and Dave go above and beyond to make sure you get the unit you need. They don’t try to sell you on a bunch of unnecessary extras. They’re just down to earth, understanding, warm caring people. I highly recommend them.
Tamiya and crew were fantastic to work with and accommodated all our needs. Clean and friendly place and close to our house. Would definitely recommend!!
Always professional and helpful
David was very friendly and awesome to work with
Dave is amazing. I am so grateful that he works here. He has great customer service
David the manger is a awesome guy I recommend that anyone visit this Istorage asked for David great guy.
Awesome experience I'm so grateful to have visited
Best place to have a storage unit, David was the most helpful with any all questions i had. Never had any issues, they even called me when i was late on a payment to make sure i knew. Best place!
Great service! Highly recommended.
I enjoy My service here and with David Mays help and respect I couldn't be more happier. Thank You.
My Sales Associate David was excellent with explaining all the đetails of my storage purchase. Very pleased with the his customer service .
Danni and David are phenomenal!
David rocks!! I feel this place is the best storage facility in Metro Detroit!! Thanks for keeping my stuff safe!!
David is a great help! Love the units — super easy rental process and reasonably priced. Place is super clean and secure.
The guys that helped me are AMAZING!!! Their customer service was the best I ever experienced in many years...very helpful & courteous!!
They were very friendly and helpful from the very start. They were calling me before I was completed with applying online. Every question I had was answered right away and even went beyond the question to fill in details. Every day that I've been over to my space, they have been there to always smile, wave or say hi. They become part of the neighborhood. mg me
Super Clean Storage place!!! Dave is the best!!!! Entire staff is very friendly and helpful..... Rent Here you won't regret it!!!
Great clean storage facility and EXCELLENT customer service!!! David is the epitome of what it means to be customer obsessed!! He goes above and beyond and I really appreciate that!! I’m telling everyone I know to come here!! 🙌🏾🙌🏾
Manager very accommodating my Guy💪🏾
Wonderful management. Great service great facility
Thank you for the great service from start to finish. Will gave me a tour of the facility and I was impressed with the customer service, cleanliness of the facility.
Management is excellent
He’s been a big help in my moving process mans is legit!
Fast, efficient and clean! David was wonderful and welcoming!
David is very knowledgeable and helpful made the process extremely smooth!! Rented here because of his customer service!
Customers are very helpful with whatever it is I need done
David was excellent to work with & beyond great communication and service
Very pleased, David went above and beyond to make sure I was taken care of. Good experience! Recommended!
Great customer service. Wilbur and Dave were helpful, professional and a pleasure to work with.
Highly recommend iStorage in Ferndale. Will at the desk was very helpful. My unit was cleaned and ready for me when i arrived.
Wonderful staff my Fav person David you rock!!!!!!!
The manager David Mays Jr is amazing. He will work with you on anything you need. The place is very clean. The units are very easy to get to.
My mom has been utilizing iStorage Self Storage for years. Since her passing, I am doing the same. Impeccable customer service.
David is very kind and easy to talk to! He walked me through the units and helped me select the one I needed. Would recommend.
Great and clean storage facility safe and well lit staff is friendly and helpful
Great service!! Helpful and caring. In person service is incredible.
He did a great job in helping me out
David was very helpful and good attitude. Which is hard to find these days. Will recommend to others.
David is the most courteous and professional employee. He was very helpful! This is my 2nd time renting from i-storage and it is very clean. David is always extremely nice. I would definitely recommend i-storage!
We had a great time at iStorage. The customer experience was better than I could ever imagine and Susan took great care of us. Highly recommend to anyone looking for a storage unit.
Great service today! Sue was so helpful and nice! Recommend this place for anyone needing storage. Fantastic customer service.
Great customer service. I was in and out and received a fantastic rate!
Great service. Quick and easy.