Storage Units at 43 Old Elam Ave in Valley Park, MO 63088

Great place to store. Fast in and out.

This is one of the best safest place to use.

Updated review. The four stars is because of the rate increase over a 14 month period. Besides that, clean facility and easy to access. I moved into this facility in June 2022 with the rental amount of $170. After the first 30 days, they increase my rental price. Every few months they increased it until it was $235 a month. A increase of $65 a month. My job required me to move multiple states over. So I was stuck in this rental.

Office agent was super nice. Facility is clean and well lit. My storage space was nice and clean when I went to inspect it on Saturday. The google maps picture shows the storage area behind the main building which is a bit confusing but; still very easy to find.

I have used storage at this location for 20 or more years. Even though that it has been bought by another company, we continue to use it due to how convenient it is to our home, the reasonable pricing and most of all Randolph who provides great customer service! He is knowledgeable, polite and has helped us find what we require as our needs change.

Brian was very professional and and easy to talk to thanks brian

Great service and great ppl

Brian White is great guy

Brian was very helpful. He was very patient and helped me a lot.

Brian was very helpful with all my questions I had.

Very clear, light up Brian and Randolph was very helpful

Great storage solutions with affordable pricing. Any time I had a question or concern, Randolph helped me out. He provided great customer service, timely responses, and awesome solutions! I’ve looked in the area for other options and this one always had the best prices, cleanest facility, and helpful staff. Randolph seems to always be there and is always ready and willing to help!

Randolph was great! I had an outstanding experience with this storage facility! From the moment I walked in, I was impressed by their cleanliness and organization. The staff was incredibly friendly and helpful, guiding me through the rental process with ease. The security measures in place gave me peace of mind knowing my belongings were safe and protected. The climate-controlled units ensured that my items remained in excellent condition, even during extreme weather. The accessibility was convenient, and the facility's extended hours allowed me to access my belongings whenever I needed. The pricing was reasonable, and there were no hidden fees or surprises. Overall, I highly recommend this storage facility to anyone in need of storage solutions. Their exceptional service, security, and cleanliness set them apart, making them the best choice for all your storage needs!

Randolph is absolutely the best! He is very knowledgeable and always willing to help me if I need it. If I pass on an issue (spills/trash/missing carts) he addresses them immediately! Would highly recommend just because the staff here is so helpful.😊

The staff was friendly and helpful. The facility is clean and easily accessible.

The staff is very friendly and helpful. I’ve had good experiences other than not being able to access the 1st floor once when the key pad was malfunctioning. Also I wish I could access my unit after 10pm.

What a wonderful experience it was in the office Randolph and Brian was very helpful

Randolph was amazing! He helped me get through a rough transition. Thanks

Very professional very efficient very caring and helpful and welcoming through this abrupt move

Randolph is incredibly helpful. He helped me find the right unit for my needs and budget. He’s been more than accommodating and helpful. The storage space is perfect for my possessions to be stored and protected. I would recommend this facility for anyone’s storage needs.

I'm writing to let you know that I had a VERY positive experience while speaking by phone with Randy recently. On Friday, I had a small question regarding my rental bill. Randy went out of his way to resolve it. He was patient and kind, and I appreciate it all very much. I have rented a space there for for some time now. I have always gotten very good customer service there, but I thought this time was noteworthy and wanted to let you know. Thank you for all that you do!

iStorage in Valley Park is absolutely wonderful. I am with a nonprofit, and we needed extra storage space. We shopped around, and the customer service was appalling at so many places, then we met Randolph at iStorage. 100%! He seems to know his available units without looking in the computer. He waves from the office when we pull in, and will check in while we are there. On top of that..location just off of the highway is great! 100% recommend.

The very BEST customer service. Randolph is always very prompt to return calls/emails , is helpful, and reliable. The facility is always very clean and well lit. Best istorage in the area!

This storage facility is super clean! Randolph is great to work with!

Randolf is very helpful and accommodating. He always has a smile!

I was looking for a place to store my mustwng and istorage just fit the bill. Not only were their rate better thn others the service was amazing. The person in charge of the Valley Park, MO location is very professoional and efficient. All is good. Thank You

Easy access, rarely busy.

Excellent facility! We have had units in the indoor building for several years now and the facility is VERY CLEAN and well run. Randolph goes above and beyond to take care of his tenants. VERY reliable, responsive and easy to get in contact with.

The two people who talked with me on the phone were pleasant and knowledgeable. When I got to the office, the representative was great! He helped me complete necessary forms and showed me the unit I rented. I was impressed with the cleanliness of the building.

The gentleman on site is great. Very friendly. Hospitable He's always on the phone with customers doing his job places. Okay. I'd say shop around find your own needs. See what works for you

Randolf at the Fenton mo location, was extremely helpful and outgoing. Love the storage, climate control, easy access and 24 hrs. Huge plus the moving carts and freight elevator!! Thanks IStorage!!

Walk in to the location office talk to Randolph and Alyssa was happy to help me and kept all my unit and item safe Also had the problem with the gate and Randolph help me in and out the gate

Amazing service as always. Clean, conditioned and kind. What a combo!

Great facility and friendly staff. If the signing up process was easier I would have given this place 5 stars. It is difficult navigating through the system of being emailed documents and electronically signing. All else is easy to use. Clean place. All other tenants are friendly too.

Size wrong no garage door had to veto but the owners were super kind and accommodating

I have had a great experience with iStorage, the staff are all incredibly helpful when it comes to finding the right storage unit for your needs. The facility is great, always very clean, temperature controlled and extremely secure. I highly recommend using this storage facility! Thanks to Randolph for all the help you have given me!

Helpful and open about costs.

Clean . Easy . Super convenient . Staff is always incredibly helpful and nice.

Staff is courteous and professional. Clean facilities and best price in the area. A no brainer

I had a great experience at the Valley Park iStorage. Austin was so nice and showed me different sizes of storage options so that I could get the best storage area for my needs. They storage areas are clean and nice, the building is brightly lit and very secure. Overall, I am very happy that I chose Valley Park iStorage.

Awesome experience.

One of the best storage facilities I've ever used very clean up to date also some of the best employees I've ever met Randolf and Austin will help you to the best of their ability when things get rough highly recommend istorage valley Park...

One of the best storage facilities I've ever used very clean up to date also some of the best employees I've ever met Randolph and Austin will help you to the best of their ability when things get rough highly recommend istorage valley Park...

I went in to get a storage unit, Austin and Randolph helped me so much. Austin has gone beyond the call of duty of guiding me and helping me on when I have movers bring my stuff there. He is all about helping and caring. I highly recommend IStorage for the staff is incredible. Thank you Austin Scott and Randolph!

Randolph and Austin were very helpful in answering questions, and securing the space we needed for storage.

Very nice people, very clean facility, very good prices. Overall, fantastic