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Just a second, finding you the best units...
Just a second, finding you the best units...
Just a second, finding you the best units...
Just a second, finding you the best units...
Needed to find a close and good priced storage and this one is just perfect. Top that off with an easy and friendly service. Thanks Ladies
Great place with nice storage units. 10x10 for $89.00. Can’t beat that with a stick.
If you're looking for self-storage, don't go anywhere but to Kerri at 'iStorage'!!! She got me the best unit, with the best rate in Orange County!!...and she's now my new best friend!
I recently stopped at istorage to rent a locker the staff was very helpful and the location is very clean. Ms Avery gave me a tour and explained how everything works. She answered all my questions while having a big smile. i would definitely recommend this location to anyone that needed storage.
Excellent customer service. Good pricing.
Kerri and Erin were extremely helpful and professional. Well maintained storage facility. I highly recommend if additional storage is needed.
The staff are the best- really helpful in all aspects. They keep it clean too. Great location if you run a business, or just need storage. Lots of amenities like rolling carts, security cameras, dock access, and other entry locations that you can pull into a bay. Great value for the money.
Easy to set up, worked well! Great service, would use again!
Despite no in person contact, the process was easy and quick. I had my locker the same day. The customer service representative Kerri was very kind, respectful and attentive to your needs. If you need a storage locker I recommend iStorage anyday.
Very helpful staff! Kerri took me through the process step by step. Very professional.
Great place..... friendly amazing staff. No wait to get a unit. Reserved online came in the next day and got into a unit. Prices are very reasonable.
Quick, easy and very helpful. Clean units with on time service.
This place is amazing. Very accommodating. Very helpful in every way. I’ll be back because great service and smiling faces matter.
Erin is literally the best! She made my entire process so easy. I was nervous at first because this was my first time using a storage facility but she definitely helped me feel like my things and I am safe.
Great Facility and Staff!
The staff was very friendly and super helpful! Made the entire process very easy!
I’ve been planning to acquire storage space for a long time now.. I love the the location of this place! The people here are friendly an able to help with any of your concerns. I would recommend them to anyone looking for storage space!!
My family and I had been looking for quite sometime for a clean and welcoming storage unit to place our belongings while we are in the process of moving and decorating our new place and I happened to come across iStorage on google so I decided to do a little more research. After looking through some reviews and meeting with Erin Avery who reassured me that with iStorage our belongings would be safe as well as greatly looked after I was confident and comfortable enough to call a storage unit here a home for our belongings. She was very informative and the unit was very clean. So again thank you so much iStorage team.
Customer service was great and very personable, I got all the details I needed to make the process easy and I’m grateful for that. Thanks !
Very clean and cost efficient highly recommended Erin is so nice and friendly. She always has a smile on her face
The place is great. Extremely clean. You can tell the employees at this location care about their surroundings. Kerri and Erin were most helpful in answering all of my questions. I would highly recommend this location to others.
l have multiple rentals here,the ladies in the office are extremely polite and professional,I would highly recommend IStorage!
Great service, clean facility, excellent customer service. Erin and Kerri were extremely helpful, we are moving up here from the island and they helped us tremendously! Would definitely recommend and use again.
Excellent facility Did my walkthrough with Kerri and signed everything with Erin. Outstanding customer service Positive attitudes. Must be a great company to work for. I’ll be referring this facility when possible
The facility is clean and very appealing. The unit was spotless! Erin and Kerri were amazing in terms of knowing the business. I will recommend them to anyone looking for storage. They answered all my questions as well. The customer service was welcoming too. I hope they stay for a long time !
I am soo glad I chose to go with iStorage, Erin was super nice, very professional and she engaged in conversation and made the whole experience very simple and comfortable. The place is very clean, the security is even better. If you are looking for a storage place and feel helpless go to iStorage and ask for Erin, she will definitely be there to help.
I had a great experience here and Erin Avery helped me accomplish everything smoothly. I recommend this storage unit to anyone who is seeking assistance!
Clean, great security and friendly, helpful staff. They have a variety of different storage units to choose from.
Erin and Kerri were my last stop on a 1000 mile move. They made me feel welcome and at home Was a pleasure
The facility is very clean and welcoming. Erin and Kerri are very knowledgeable about the property and storage needs. Will definitely recommend renting from them.
Great experience. I reserved my unit online and when I got to the office I was warmly greeted by Erin. I explained that I was on a time crunch and she assured me she would process my papers quickly. Which she did! Erin took me on a tour through the facility, showed me my unit, and explained the procedures. She was very thorough and knowledgeable in answering all my questions. Erin is the epitome of professionalism and a real pleasure to deal with. I highly recommend this site. Just ask for Erin! :-)
Easy access, friendly service
Great service, clean units .
We recently downsized our unit after reorganizing and donating gently used items to charity. Kerri and Erin in the local office immediately and seamlessly facilitated that transition. A minor paperwork issue arose after that, but Kerri was immediately available by phone—and she and I resolved it with a quick face-to-face appointment a day later. Our new unit is immaculate! And I greatly appreciate the welcoming atmosphere and the friendly and efficient service!
Customer service was excellent and very pleasant and accommodating, while the facility was very clean and bright.
Very helpful staff.... good location and hours!
Excellent customer service I received from both Erin and Kerri, they helped me with all my storage needs. I will definitely recommend this storage site to others.
I recently had a question and concern regarding a notice of change to my contract. I went into the Middletown location and spoke with Jorge who was very understanding of my concern and a good listener. He told me the actions he was going to take and what I could expect in follow up. I am most pleased with the follow up and addressing of my concern. It is rare to get such great service these days and Jorge is a great ambassador of your company!
So far very impressed. Jorge walked me through the entire process, I have never had a storage unit before, working with him made it a breeze. He also made sure I understood how to get around and use the locks etc.. Extra and appreciated attention to detail. They sell some limited supplies as well, the prices are very reasonable, nice to see.
The crew at this facility is incredible. They go above and beyond with regards to customer service. For a small business owner that needed storage space, they have a lot to offer at a reasonable price. I could not ask for more.
I’m very pleased to deal with people who know what they are doing. They know what customers need beyond a script. I appreciate your kindness and cooperation. Thank you guys!
I had a wonderful experience here highlighted by the terrific Jim who bent over backwards with his thoughtful and generous spirit. I’ve had a very hectic moving out and he literally helped me by finding a 5 star mover after I had to fire the original. What a guy! And the place is nice and reasonable too!
The facility is clean and well maintained. Though I could not park next to my unit, the indoor floor was smooth concrete and there was nicely sloped ramp to get from the vehicle up to the main floor. The best part for us was that the guy who did the rental agreement, came out to help us move our load into the unit. I feel my things are being safely stored. My personal pet peeves are 1) I unloaded from a trailer that was being towed by a big RV (bus). It is a little tight to move around inside the storage area; 2) I'm used to spending a lot less for the same sized unit. But this seems average $ for the area. It is what it is ... right? I'll be back. This place is convenient for me and I recommend it.
I'm extremely pleased with the client service I received. Jorge and Jim are extremely nice and attentive. The location is nicely maintain, would highly recommend.
Employees James and Jorge very helpful in meeting my needs. Polite ,friendly and very professional!
(Translated by Google) Amplitude of space (Original) Amplitud de espacio
Ashley was very helpful showing me spaces, she reviewed all of the products with me and I will absolutely be back to rent with her. Grade A at this location.
Very helpful staff
Our first experience with istorage was great. Carol was very pleasent, informative and professional. She made us feel comfortable and secure with leaving our household items in their facility.
Mary ann was very helpful and accommodating. She let me know as soon as a unit was available in the size that I needed.
Marianne is awesome and super helpful with all things storage!
The service is great.Marianne you did a great job
The crew here was a big help when I needed to upgrade units for my small business. Always a great experience working with these guys.
Stress free rental very clean site and wonderful staff
Marianne were very helpful! Would definitly reccomend this place!
I had such a wonderful experience with Extra Space Storage. It’s already stressful moving so it’s really nice to have a friendly face like Maryanne to walk you through it all. Maryanne and Carol were very professional and polite. The facility is kept very clean. I actually saw it for my own eyes as I watched Carol wipe down the doors. Highly recommended!
Great place !
Everyone was so helpful and patient with all of my questions!
Very easy to deal with. Will use them when I need them again
The property managers are very nice and helpful!
MaryAnn & Carol are absolutely a pleasure to work with. Their kindness, guidance and knowledge have helped up tremendously and we will definitely recommend their services to anyone we come across looking for storage space!
Maryann was very helpful and took time to explain the process and lease signing.
Maryann was phenomenal. Her professional knowledge of the building, the logistics was amazing. She proactively advised us on our concerns (size of units .. access and what was available best for me). We were a remote rental and she treated us as good as if we were renting from her site... go Middletown go! Thank Maryann.
Great staff, very clean. The young lady really took her time to explain the terms of the rental to me!
Great place! Very easy to work with.
Fantastic place. Easy to sign up and friendly people, especially Marianne. I would recommend working with her if needing information and for intial set-up of account. She is knowledgeable, friendly, easy to talk to, and gets the job done! This is for the beginning of rental. Will leave another review after my rental is complete.
I had a wonderful experience at this location Carol & Marianne was amazing. Moving is stressful but when you meet some awesome ladies who was very helpful very informative and professional it makes it much easier. Thank you ladies.
The facility is secured, clean, and convenient. The young lady was articulate, friendly and knowledgeable. I felt confident that my property will be safe at Extra Space Storage🙂
Excellent service!! Great location and very good rates
love this place, very convient location and always very helpful people.
Marianne was so helpful in getting us signed up and ready to rent, working with our unique situation and accommodating us every step of the way. We are storing our car here, and I can tell it will be in good hands.
it was very easy to rent a unit. great location right off the exit.
Best storage facility around. I always recommend to my friends and family
Very impressed with this facility! Very clean and neat! Management was a pleasure to work with and prices were extremely reasonable. Highly recommend
Great place to get your storage needs, very helpful management staff
very nice place. mary ann is helpful and didnt rush thru everything
The professionalism and courtesy here is top notch. Dealing with Marianne made my complicated situation a breeze. She helped me out when other locations weren't willing to go the extra mile. Beyond friendly and kind. The new auto pay is quick and painless while easy to forget so it's one less worry for me each month. Overall I plan to use extra space for years to come.
Handled my storage needs perfectly!
Marianne was very helpful and professional.
Marianne who works here extra space in middletown NY. She is very kindly and perfectly knows me what I want to.. Thanks Marianne..
It was very quick and easy to my stuff into extra space storage. The place is very clean and the staff was very helpful.
Great Staff! Mary Ann has Always been extremely helpful and very professional.
My experience with this company was extremely satisfied ... Mary Ann was very helpful in arranging everything for me with such short notice and I look forward to dealing with this company again in the future
Caring, Ambitious, Simple!
My experience at extra space storage with Maryanne was a pleasant one. She was informative and helpful. I would recommend this facility to anyone who ask.
The service and professionalism Marianne provided was terrific and highly recommended
es muy económico es nuevo y bonito todo limpio y sobre todo la gerente es muy agradable muy buena atención a los clientes.
Great Staff! Very helpful, professional, and friendly.
Amazing service, very clean and accessible units, and, for a first time renter, pretty easy to follow along with everything. I really appreciated Marianne's help with the whole process. She broke everything down and made it easy to understand what was going on, and was very informative and knowledgeable. I'm very happy with my decision to rent here! And the prices are very doable and affordable for those who don't want to break the budget. Highly recommended!! 😊
Great rates, units are new and clean. Marianne was very helpful in choosing what I needed. Highly recommend!
Great customer service Maryann knew I was pressed for time, she wowed me with the best possible service in the time I had allotted. Prices are great and couldn’t be happier.... Thanks 🙏🏽
The service was amazing. Very helpful. Clean!!!!
Easily accessible, clean and safe. Marianne in the office is most helpful and friendly. I would highly recommend this storage space.
Great staff, good clean Facility. Marianne was a great help and really professional at that. I would 100% recommend this place to anyone who is looking for a place to store their belongings.
About iStorage Middletown, NY - Ballard Avenue
Conveniently Located Near You
Located near the corner of Ballard Rd and Galleria Dr, iStorage serves residents of Middletown, Michigan Corners, Mechanicstown, Washington Heights, Scotchtown, and more. Locals will recognize our facility near Galleria at Crystal Run north of Crystal Run Healthcare.
A Versatile Self Storage Solution
With a wide selection of storage units, climate-controlled storage, vehicle storage, and exceptional security, iStorage on Ballard Rd is the storage partner you can count on in Middletown!
Storage Units to Fit Your Needs
Our Middletown storage facility can handle residential and commercial storage needs! Units come in sizes as small as 5x5 and as large as 20x20 with features like indoor access, drive-up access, and more.
Store your items with peace of mind at iStorage. Our Ballard Rd location is equipped with security features like an on-site manager, electronic gate access, and 24-hour video recording.
Worried about storing delicate belongings? Climate-controlled units protect temperature-sensitive items from extreme heat and cold by maintaining an environment between 55 and 80° at all times.
Looking for secure vehicle storage in Middletown? iStorage offers outdoor parking spaces and enclosed drive-up units that can accommodate everything from motorcycles and cars to boats and RVs.
Meeting Room Available
If you need to host a business or civic meeting in Middletown, iStorage can help! We have a convenient meeting space available. Contact our staff to learn more!
Other Amenities & Services
- Extended access hours are standard
- 24/7 access available - ask site manager for details
- Convenient loading dock
- Heated loading bay
- Wide-drive aisles to accommodate large moving trucks
Our facility has a number of great features such as:
- 24 hour video recording on the premises
- Business Center
- Business Storage
- Climate Controlled Units
- Deliveries Accepted
- Dollies & Carts Available
- Door Alarms
- Drive-Up Access
- Electronic Gate Access
- Fully Fenced Facility
- Indoor Units
- Locks Available for Purchase
- Moving Supplies Available for Purchase
- Paved Parking
- RV & Boat Storage
- Uncovered Parking
- Well-Lit Facility
- Wide Aisles for Truck Access
- Month-To-Month Leases
- No Deposit Required
- 5% Active Duty Military Discount
Directions to iStorage Middletown, NY - Ballard Avenue
Galleria at Crystal Run, Crystal Run Healthcare, intersection of I84 and Route 17
Directions from the North:
Get on I-87 S/New York State Thruway. Follow I-87 S/New York State Thruway and I-84 to NY-211 E in Scotchtown (stay in right lane). Take exit 120 from NY-17 W. Follow NY-211 E to Ballard Rd (approximately 1.7mi) Go past Olive Garden, and turn right on Ballard Rd. (just before the Exxon). iStorage will be on the right hand side, right after the Galleria Dr.
Directions from the South:
Take I-87 N, US-6 W and NY-17 W to Crystal Run Crossing in Wallkill. Take exit 122 from NY-17 W. Turn right onto Crystal Run Crossing and then left onto Crystal Run Rd. Take Crystal Run Rd to Ballard Rd. Turn left onto Ballard R. (towards Crystal Run Healthcare) Cross over I84 and then iStorage will be on the left hand side, right before Galleria Dr.
Directions from the East:
I-84 to NY-211 E in Scotchtown (stay in right lane). Take exit 120 from NY-17 W. Follow NY-211 E to Ballard Rd (approximately 1.7mi) Go past Olive Garden, and turn right on Ballard Rd. (just before the Exxon). iStorage will be on the right hand side, right after the Galleria Dr.
Directions from the West:
Follow I-84 E to Crystal Run Rd in Wallkill. Take exit 4E from I-84 E Continue on Crystal Run Rd. Take Crystal Run Rd to Ballard Rd. Turn left onto Ballard R. (towards Crystal Run Healthcare) Cross over I84 and then iStorage will be on the left hand side, right before Galleria Dr.
Reviews for iStorage Middletown, NY - Ballard Avenue
Quick and excellent service.
Very friendly, helpful, and accommodating people. Needed a unit and was able to reserve online very quickly, I then gave them a call and finished up the details and signed a lease in their office all within ½ hr. They have various sized units available that are all reasonably priced.
Easy and convenient
The entire staff was extremely helpful and friendly, as well as timely. Made the entire process quick , convenient, and easy.. which their location is also!
Quick and efficient
I was very satisfied with the staff (Kerri) she was wonderful to work with and very informative
Erin was so helpful, kind and understanding! I was nervous at first because this was my first time getting a storage unit but she made me feel as though my things are safe and I’m safe.