About this Facility
iStorage Self Storage in Carrolton TX
On the east side of Carrollton, you’ll find our Carrollton Self Storage facility conveniently located at 2771 Oak Tree Drive. Just southwest of the intersection of East Trinity Mills Road and Marsh Lane, we sit east of the President George Bush Turnpike. Just across the street from Fitness Connection and Menas Tex-Mex Grill Cantina, you can't miss us!
iStorage is Changing Self Storage
For more than a decade, iStorage has dedicated ourselves to taking care of our customers, which is why we offer nothing less than the best features and amenities at each of our facilities. At this secure storage facility, you can expect to find security cameras, keypad entry, outdoor lighting, wide aisles for truck access, drive-up unit access, and packing supplies.
Access Made Simple
Our security is top of the line, but that doesn’t mean our customers are stuck outside. From unique keypad access to extended hours implemented for when we aren’t in the office, we made accessing your unit easier than ever at iStorage. Drive right up and use our simple, clean, and secure storage units.
Business Solutions for Carrollton
Local businesses choose to store at our secure facility for years. We have top of the line security, the ability to accept deliveries, wide aisles for vehicles and much more. We are able to help your business thrive at iStorage.
Security Built for You
We don’t take short cuts with security at iStorage. We make sure to have our facility outfitted with 24hour video recording, a fully enclosed lot, and expert lighting to make sure your belongings are secured at all times.
- Starting from Frisco
- Get on Dallas North Tollway
- Travel south for several miles
- Take the exit onto President George Bush Turnpike
- Turn left onto Marsh Ln
- You’ll pass by International Scuba as you travel
- iStorage will be on your right after Carrollton Tire & Auto off of Oak Tree Dr
- Starting from Frankford Rd
- Head west
- Turn left onto Marsh Ln
- iStorage will be after Briarwyck Shopping center
- iStorage will be on your right after Carrollton Tire & Auto off of Oak Tree Dr
- Starting from University Park
- Get on Dallas North Tollway and head north
- Turn left onto Trinity Mills Rd
- Turn left onto Marsh Ln
- iStorage will be after Briarwyck Shopping center
- iStorage will be on your right after Carrollton Tire & Auto off of Oak Tree Dr
- Starting from E Trinity Mills Rd
- Head east
- Turn right onto Marsh Lane
- iStorage will be after Briarwyck Shopping center
- iStorage will be on your right after Carrollton Tire & Auto off of Oak Tree Dr
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Working hard to correct previous management's poor management of property.
Skyler was extremely helpful and made sure I knew all the ends and outs before making a decision. She assisted me in checking my unit out and confirming it was up to standard. The experience was quick and easy and I’d highly recommend this location!
I came in looking for storage unit this being my first time to ever need one the property manager Skyler was very professional and sweet she explained the process of renting a unit to me.
Easy in easy out. Great customer service, online and in person. Great prices and sizes.
The property manager Linda Sotelo is just amazing , she’s the best at her job, since I’ve had a unit there there has been no one like Linda , she’s a people person, so kind and loving, she goes above and beyond to help you out and make sure you have what you need thank you so much Ms. Sotelo
There was no one in the office to assist me on the first day I used the unit,I had paid for it on line,I was a bit frustrated however the staff at their call center went out of their way to assist me with everything possible, THEY MOVED MOUNTAINS FOR ME. I was literally ready to seek out another storage place. Friendly, understanding and accommodating are the words I would use to describe the staff I interacted with over the phone.I don't know who trained these two individuals but they truly saved this company from losing a new client. Thank you Samuel Hernandez for going above and beyond as well as Kimburly Beever... ABSOLUTELY AMAZING INDIVIDUALS,thank you again and because of you I will continue using these storage centers when needed ... Give those two employees a raise ASAP
The process of renting was easy and swift ...I plan to move my things in the space on the 27th
Manager and his team were very informative and helpful he helped us out in explaining the importance of right size and helped us making the right decision. We would highly recommend management at IStorage. Thank you Dennis!
I had an unfortunate break-in at the storage facility and was really confused about what to do next. The new manager, Dennis was awesome! He walked me through exactly what to do, made the process easy and put my worries at ease. He truly restored my confidence in iStorage, excellent service. Thank you for going above and beyond to help me! Dennis you rock!
The new site manager, is very helpful, and kind.
I was today at the Oak Tree-Carrollton-Tx unit, and I was very well attended by Denys, he was very attentive and solved everything I needed! Thank you Denys!
Everything went smoothly. Heading out of town, so I was on a time crunch and reserved a unit online the night before. I came in the next morning and was able to finish the process and get on the road. Update 3 years later:. Still a very good company to use as storage. Very clean and I didn't have issues with rats or bugs my entire stay. I only moved out because I was moving on the other side of town. They didn't have any facilities close by so I had to find another place. Thanks Daniel for taking care of the move out process! Quick & simple! 🙂. Stacy K
I have been using this storage unit for a very long time..adding it all up..I should have sold everything and maybe I would have saved me money and time. David the on-site manager. He is ok. He is polite and will work with you if are late..of course within means.
Love the prices... going online was efficient and the area where my storage seems to be clean and nice. I signed up online and the lady who followed up with my phone call was nice and knowledgeable.
David was very professional, knowledgeable and patient with my new unit size selection.
Helpful, professional, concise and quick. No-nonsense, hassle-free! Affordable pricing on storage, clean location, good customer service.
I have been with istorage Carrollton since the beginning and I love the location and staff team. All of my needs are meet in a timely fashion and I look forward to many more years there too come. Hats off to David and Abby for working hard together to keep myself and all the tenants well taken care of. Thanks istorage.
Seemless signup and helped tighten hinge on the unit. Very helpful and polite. Pricing ideal. Thank you.
Paid online for 2nd floor unit with elevator access, got the there and was taken up 2 flights of stairs, got back downstairs and was told the elevator was broken and I would have to use stairs to bring my things up. Asked if their was a 1st floor unit and he said it was for the same price, I accepted and begin moving items in. Several hours later I received a call that the cost was double and asked if I wanted to keep! I asked about elevator and he said it was going to be broken for several more days. I was moving that day and had to return my moving truckn so I kept the unit but was not happy and feel like they pulled a "bait and switch" with what I was sold online vs what was provided to me in person. The upside is the unit is easy to access. I did try to discuss with management for them to rightsize the situation, however, they never responded Other than that, it's just fine.
Just moved in this storage recently due to my previous storage went up in price. So far I am liking it. When I first went in, had an issue with my unit but was able to exchange it with no problem. Was able to interact a bit with the staff and seemed very pleasant. The storage itself is very clean and the area is pretty spacious. The only thing is the elevator by our unit has no light in it which makes it a bit creepy. Won’t be using it at night. Other than that would def recommend:)
Best rates compared to area competitors
Pretty friendly and gets the job done. No complaints here.
Annual trip to pick up Christmas Decorations from storage .Easy in and out .
Very clean place, easy to rent not too much paperwork to fill.
Went Above and beyond to get me my storage locker and I could move to a larger one or a smaller one if I needed to
No problems with this storage site. I like that you can pay month to month.
The manager sawna is a great manager. She is always helping with any problem that someone is having here. She really makes you feel like you are family and that she values your thoughts. This is a great place to store ur stuff
I-Storage, hats off to you. I was impressed with how clean the facility was. And the facility's manager, Shawna, is awesome ! She made me like, hey, I want to store my stuff here! You don't see that type of old fashion customer service anymore.
I don't know what more to ask for from a storage facility. Friendly staff, great prices and clean facility.
Very helpful and extremely easy leasing process online. No face to face was required due to Covid 19 and they had the system running very smoothly.
Outgoing friendly staff that goes above and beyond to make everything really outstanding in hesetawkward times.
Shawna has exc ellent customer service. The lot is nice and clean. Process quick and easy.
I needed a 10×20 unit right away and they had one available. The process was very easy, even with covid-19 restrictions in place.
Staff is great.
Shawna was (and still is) an absolute angel! She was pleasant to talk to and very, very sweet! Shawna made this a great experience for me! Thanks Shawna👍🏽👍🏽👍🏽
Shawne the girl who works here is awsome she goes out of her way to help all the clients and if a problem occurs she is quick to figure out a solution that makes everyone happy.She always has a smile for everyone
Would like to take this opportunity to say that this place is very clean and professional. The staff was most accommodating. I highly recommend iStorage for a safe, secure, and clean place to store your things
Wonderful experience. Nice people and prepared the lock for me. Had the unit ready to roll. Also speedy service.
Great service and assistance was given by the manager as well as her assistant. They were very friendly and helpful - offered a great solution to my request! The manager offered to call me directly on a date two weeks out to set up a payment and she called right on schedule!!
Nice clean storage facility. Staff is well Informed, and have great quick service. Less then 10 minutes after I got there. I was unloading my Uhaul.
Shawna was great! Polite and patient with me as I packed my life away on a spur of the moment! The property is well kept and I was provided excellent customer service! Thanks again Ms. Shawna.
This was my first time getting a storage unit and shawna couldn’t have been nicer! She even stayed after work hours to help us complete everything, she didn’t rush or seem annoyed with us. The unit is clean and perfect for our needs not to mention the price is the best around! I highly recommend!
Very easy setup. Good location and price
The property is nice and clean, and manager was really friendly.
Shawna was great, she showed me around the property and rented me a storage unit that better fit my needs then the unit I am renting down the street.
The property manager was sooo awesome. It was freezing outside, I mean windy and everything & even though the office was about to close and their golf cart had a flat tire, Shanda still walked the property with me. The one I ended up getting was a unit pretty much in the back. She made sure I was absolutely satisfied with my decision. She showed me 5 different units before I decided the right size. I couldn't of asked for a better person. She definitely needs a raise or at least a paid vacation! Thx Shanda
I love this place. It's the cheapest storage facility we could find. The staff is nice and helpful. Easy to make your payment every month. If you need a place to store your stuff, look no further.
Very nice young girl I think her name was Maria, was very helpful. She took time away from her lunch break so that I could quickly store my vehicle and she was extremely accommodating. Because I was a veteran, I was allowed to have a lock at no charge. I could just tell that she was very honest and helpful.
Loved the experience here, thanks Maria, for all your help.
If there was a 10 star rating I would rate 10 stars. Catherine is just amazing. Every single time I go to my unit I see her cleaning, or smiling, or talking with a tenant. She made my move in process so easy and fluid. Maria is so sweet and she really knows this property and the ins and outs of the business. My wife says that she has always been patient with her and is so nice to everyone. The facility is spotless, and even when there is a small piece of trash, it is cleaned up instantly. The location is so easyntonfind and is located in a very nice area. I feel safe going to my unit at any point of the day. Even when it is dark. Safety is a huge benifit when sometimes you work late and need to go to your unit late at night. The office hours are very reasonable and They are open late, and open every single day. So that makes it so easy when my wife needs to speak with the manager after work or on a weekend. Very long story short, my wife and I will always rent from iStorage. We would also recommend this specific property to anyone who is in need of storage.
I cannot begin to say all the amazing things there are about this place. It was easy to locate and access. The hours for the office and the facility are really good. The absolute best part is Catherine, the property manager. She was extremely friendly and extra extra helpful and patient. I can't brag on her enough, she alone made this place worth five stars. The facility is also well taken care of and clean. 10/10 recommend you use them for your storage needs. They also has better rates and deals than any other facility we looked at.
Maria is fantastic!!!😀
Great place Maria is a great manager facility looks great
Great customer service Maria is a great person
Maria was very helpful and answered every question I had. Great place and Outstanding customer service.
Roxie was amazing I explained what I needed and wow she knows her business thanks for all your help. If you need a storage this is the place to go!!!
Easy access. Good customer service.
Excellent customer service! Maria and Catherine help me find the perfect unit for my needs. Both explained everything very well. The unit and the facility were clean, thank you ladies.
Muy buen servicio muy amable. Gracias istorage😀
I arrived a little late and Christina made the extra effort to make sure I got checked in ....saved my day! would highly recommend Simply Self Storage! 😀 Kirsten L. Ive had only good experiences so far with the new management at istorage....Maria has helped me out on several occasions and ha been very knowledgable when i had questions . Thank you guys for being so positive, friendly, and making things as easy as possible! 4-28-2019 K.L.
Affordable, nice and clean.
Maria was great, she even showed me a unit in the rain and was patient with me while I figured out our insurance.
Great people. Great place. Lilly was very nice and helped us a lot. Thank you.
What amazing service!! A storage place is a storage place, however LILLY makes all the difference. This manager goes above and beyond to make this a wonderful experience. She is an amazing person who cares about you and your belongings.
Lilly was awesome! She made this such an easy process, super nice and informative.
Facility is clean and Lilly made the experience hassle free. Very professional
Lilly was so great! One of the nicest, most helpful, personable women I have ever met! Right away I knew I had not only found the perfect storage facility but also a new friend!
Lilly was very helpful and clearly explained all the charges and the storage facility policy.
I am a return customer of your Carrollton store because of the excellent service provided by Lily!
Service was exceptional
Lilly helped me in my biggest time of need!
Lilly the Best
Lilly was fantastic customer service over and above recommend to anyone in the area or abroad. M. Hernandez
We had an awesome experience with Lily. Her customer service was beyond great. Every person should know someone like her.
Lilly is the best .shes so helpful .she took the time to find the perfect until for my needs
Lilly was very nice and helpful when I came in asking for information and then with process of getting a storage unit. She gave me all the information I needed and my best options. And it all worked out perfect. I've been very happy and with no problems at all since the first time I came to this place.
Excellent service, attention, everything very clean in the units, very well explained and speed in processing of the rent, THANK YOU "Lili" !!!!! for your service and attention.
Lilly was very efficient in getting our storage space lined and available. We were stacking stuff up within a couple hours of our online reservation!
Lilley was amazing, she was very friendly and personable, she had a full house and she handle each one of us with the utmost care, I was really impressed, you wont go wrong with iStorage carrollton❤
Lilly the manager of this location take the time for answered all make questions. And make sure I rent something for my needs. Thank Lilly
Good place to store, convenient and Lilly is a very helpful manager
Great customer service....very friendly!!
Lilly and her staff are great.
Maria was amazing!!! She got us the perfect storage room for the perfect price!!! Thank you so much!!!
Lilly was wonderful , very very helpful .
Had a great experience at iStorage! I decided on iStorage after another nearby storage facility left me with a bad taste in my mouth. Reserving my unit online was easy. I spoke with Lili, the property manager, over the phone and she was very friendly, informative, and helpful. She even offered to wait for me on a Friday night after closing because I wasn't sure If I could get there before 6:00 PM with my work commute. Incredibly kind of her! On the day i moved in, Maria in the office was beyond helpful and friendly. She showed me the unit, we discussed paperwork, price, insurance, etc. Maria went above and beyond to help me assure she had the proper insurance information she needed. She was unbelievably helpful and friendly. I'm happy with my choice in facility!
I rarely leave reviews, but the amazing customer service here is just on another level. The manager is extremely accommodating, friendly, and easy to work with. The lady actually cares about her customers and doesn't make you feel like you're talking to a customer service rep, which is what most businesses make it feel like. I would use this company again if I ever need a storage unit. The price is also very affordable. Thank you for everything!
Lilly was a great help! She was very accommodating and answered all the questions I had with ease. The property was great and I felt very comfortable locking my stuff up in storage. Thank you for a great experience!
Great customer service, so nice and polite!
Lily is awesome. She was very friendly and informative.. IStorage have the best prices and I'm glad I came to this location.
Lily is AMAZING. I give her 10 start!
Lilly is an amazing manager. She went outside of her way to help me out. I am happy that I am a customer here.
Lily was very helpful and knowledgeable. Very cost competitive.
Lilly, I can say enough of good things about her, she is so friendly, helpful and provides the best customer service, I've been a customer for many years on this location and she is the best she can be, an exemplary manager. Thank you Lilly.
Love love love this place! I had my storage for a year! And the Lillie the manager was awesome!!!!
Excellent customer service!! Thank you Lilly!!
Lilly has such a great customer service , i was there today and she made the experience a much greater one!!! She explained everything with great detail!! I feel much comfortable having my stuff there! Thank you lilly!!!!!
Great place to store your items!
Lilly is the bomb!
Excellent customer service, friendly and helpful staff. Highly recommended if you need to store your valuables.
Amazing staff and a nice facility!
Maria is fantastic!!
Lilly was a great help!!!!
Outstanding service. I recommend this storage place to everybody.
Lilly the property manager is awesome! She went above and beyond to help me get my storage situation handled! I would recommend this location to all my family and friends! Thanks Lilly ☺️☺️☺️☺️
Great place to storage. Clean and safety.
Lilly was amazing! Beyond helpful!!! If you need a storage unit, use this place! Clean, secure and they go above and beyond!
Great place, clean and easy access.
Used this location for almost 3 years. The location is clean, the staff is friendly and they keep an eye on things
Lily from the office was very helpful and sweet! I will continue to do business with this storage unit.
Great customer services
Great service and price. Always friendly and helpful.
Lilly is Customer Service at its best. Always willing to help everyone.
The staff is extremely helpful! They worked with me on the best storage option and focused on the size I needed today. Thank you.
We were welcome by Lilly, who was friendly, fun, and very helpful. Definitely feels like a safe place to rent out and store my items. Just be sure to sweep the floor once in awhile. The wind will blow things into your close door storage unit. You also need your own lock for the unit. You are able to buy one there.
Lilly at the front desk is so kind and friendly. She help this lrocpro become less stressful and hassle free. I would recommend this place to anyone.
Very polite and professional workers, excellent customer service which made sure I didn't miss anything (or forget the gate code, etc.). No hassles whatsoever.
Their customer service is great their manager is fantastic
Very organized and clean feeling and the front desk lady was enjoyable as my visit. Thankyou Betty Boop
Very fast friendly service will recommend to everyone needing a unit
They’re wonderful. They’re willing to be flexible and Lily is doing a great person. I’m definitely going to recommend her to my friends
Great place to store your stuff. The whole place is very clean and neat. The staff is exceptionally professional and kind.
Man when I say this was the best experience every first time having to get a storage when I say I thank God I chose this place to keep my belongings when I say Store Manager here was so helpful and affordable she really blessed my family and I I thank her for this if you need a storage please please come to this place she is asweome Lilly You Rock Girl Keep That Personailty you have you will Continue to receive your blessings boo
Thank you simply storage manager, for the attention to the client is perfect, and I am totally satisfied
Excellent customer service and reasonably priced.
Warm, kind, friendly!!! That’s why I came back!
Lily was phenomenal. Great customer service
Lilly was the bomb!! Smooth service with smile. Great professionalism.
Lilian (probably spelling her name wrong!), the property manager, is INCREDIBLE!!! She made us feel so comfortable with our choice to store our belongings at her facility. She was warm and welcoming from the second we stepped in the office and was very thorough in answering any questions we had. With service these days I feel like it’s really hit or miss whether you’re going to speak with someone who genuinely cares. Well she hit the nail on the head! They definitely care about the customer and we’ll be happy to recommend Simply Self Storage Carrollton (and Lilian) to any of our friends!!
Great place! Great experience!
Lilly is very diligent and does a wonderful job.
I have to say this is the best storage in town! Lilly Hidden the manager on the property has been very helpful and caring with any situation I've had. I would recommend renting a storage unit here to anyone!
Lilly was very helpful, cheerful and friendly, knowledgeable and quick to open my unit, I highly recommend!
Great place very friendly staff.
I went to this location the staff member was nice and very welcoming I recommend them for all your service need and customer service support. Thank you Cody for all your help and welcoming me into a new state.
Great customer service. Fast and easy. Cody was excellent at everything. Thank you for your time. Great prices as well for a large space. Best in the area
Very nice and friendly.
So helpful! Very professional & kind!!
I was very nervous and unsure about using a storage facility. This will be my first time ever storing my possessions. Lilly at Simply Self Storage made my transition pain-free and very pleasant. She answered all question with ease. The paperwork was a breeze with Lilly explaining everything in full detail. I will refer anyone who needs a clean and safe storage unit. Thanks again for your professionalism.
Excellent pricing for the space I required.
Wonderful experience. Very kind and congenial. Lovely personality, and very thorough, helpful, and effecient.
Great customer service... Lily is great
Well run & maintained facility. Highly Recommended
Management is wonderful!!
I have been a customer at this location since Dec. 2017.. I absolutely love the amount of appreciation and love that I get from the employees here especially the property mgr. Lilly! They treat you like family and are very professional at the same time and it's hard to find that type of customer service anywhere but it gives you a peace of mind knowing that your belongings and memories are in loving caring hands... I don't even stay in the area anymore but I will keep my things their intact I recently got a bigger unit so I'm not going anywhere any time soon!!! Big thanks to the Simply Self Storage and their families for making it a great place of business!!
Joy speaking with Lilly and her helping me out today.
Facilities are clean, price is right, and Lilly the store manager went above and beyond to facilitate a wonderful experience. Thank you!
Really nice people that will take care you first even if they got a bunch of stuff going on day after memorial day
Lily...Lily..Lily you helped me calm down and get the storage spot I needed...thank you!!!
The best impressed, I loved
The customer service was outstanding!
Good Clean Storage convenient to Carrollton and N. Dallas. We have been using this Simply Storage location for several years and are very pleased with the service and fact the storage facility is kept clean and well lit. The manager on duty currently is very proactive and wants to make sure all of our needs are taken care of at the right price. We recently downsized from a 20X10 to a 10X10 - everything worked really well and the price is right.
Ms. Lilly is such a delightfull person in helping us with her customer friendly smile and on it with helping in restroom and its being very clean wow . .she even gave us fresh bottle water in this heat . She truly knows what she is doing here and help towards customers is AWESOME
Lilly was a big help to us today. She was so friendly and gave us a great deal. Thank you for making this to easy!
Very helpful and considerate.
Friendly,helpfuly acomidating,waited for me to come when closing
Nice Price and Kind Staff. Strongly recommend!
Lilly was very helpful and courteous. Loved my experience with her. Am looking forward to storing my stuff there at her location.
Lilly was awesome!! Made us feel welcomed and was very friendly! :)
It’s a great location and They are super helpful and kinda. You can’t go wrong with Them.
Lilly is very helpful and ensures my storage facility is well maintained and accessable.
Lily was so helpful and professional. Thanks so much!
Lilly was most accommodating to all of my needs. She was very helpful when I needed to store my belongings on short notice. The units are very large and very clean. I would recommend this location to any one of my friends.
Very friendly and informative the grounds were well maintained too!!
Nice ppl ..clean storage space . And secure parking garage ! 5 start for sure ! If you need a space , you need come to simply self storage !
Lily is a phenomenal human being! Being the only manager and living on site she does amazing! Made me feel right at home! Lily should not pay rent due to her amazing customer service, hard work ethic, and intoxicating personality! Thank you Lily for making simply storage a better place!
Lily was great! Feel safe having her on site and great prices as well!!!! I'm shocked at the high level of service and professionalism. Would recommend this location to friends and family.
Just rented storage unit at the Carrolllton location. Lilly was very nice and helpful. She answered all of my questions I asked. Thank you for the great customer service
Had a great experience with the property manager! She explained everything thoroughly and made me feel very safe and welcomed!
Very pleased with the storage size and the price. The manager, Lilly, is very personable and helpful. I would definitely recommend to anyone with storage needs.
Property is ran great!
I have had this Storage since 2012 and they are very professional and friendly..great job...
LOVELY SERVICS, LOVELY PEOPLE!!!! THE PLACE TO STORE!!! 🏊🏊🏊 SWIMTEAMCLICK APPROVED!!!
Amazing facility, and amazing manager. Thank you Lily!
Great place & manager (Lilly) will help you or work with you however she can!
Great rates, clean grounds and Lily goes above and beyond to deliver excellent customer service!
Lilly is great!!!
Super nice people
Very friendly, well organized, and clean. Manager is very helpful. She made the process very easy. She explained everything needed to know.
Great customer service and reasonable price!
Onsite Manager Lilly is AMAZING! She is very kind, warm-hearted and knowledgeable and takes pride in the property! Best experience I've had EVER when dealing with storage units!
Really nice facilities
The lady was so very helpful
I love this storge place. I got great help it's simple and easy. I have no trouble here at all.
Professional and friendly. Very reasonable. I got my referral fee right away when I refered a friend.
Customer service is amazing lily was so kind and determined to make sure I was set to go
Excellent Customer Service!! Very helpful and efficient, also great prices and deals! I will definitely be a returning customer
I never knew anything about storage. Lily helped walked me through the whole process by showing me around the property. She also was kind enough to bring my storage room closer to the gate to make it more confident for me. Lily is awesome you can't go wrong with this business.
Very helpful, she needs a raise.
It was an amazing place. Very very clean. Best service ever!!!!
Ms Lilly is so awesome!
Lily always took care of us. From the unit to everything else. Always a pleasure having her as a manager who looks out.
Lilly was very friendly and informative! Had a great experience starting new services .
Lily was super helpful when I was trying to finish my move out. Had no issues while I was here. Just the middle of moving.
They are amazing and very understanding with our moving situation and worked with us to help give us the best deal I have not had a better experience with a storage facility than I’ve had t this location. I highly recommended to anyone needing a storage unit!!!!
Great place to store ur stuff 👍
Angela was very kind and helpful. Highly recomend this storage.
This place is awesome management personal. Very knowledgeable .. thank you
Very positive, very helpful she met ya in the rain and attended us very quickly. Recommend going.
By far the cheapest storage and high quality customer service. I love it here.
Awesome Customer service Lily was very helpful and informative. She made the start up process as smooth as possible.
Great staff and nice property felt very welcome . My property guide Angela Lowe was very nice and informative. I really would recommend this property to anyone
Ideal location with Great Service! Thanks Lily!
Very nice and helpful!! 5-2-18 10 am.👍👍
Professional, great rates, highly recommend.
Lilly was fantastic today!! She is so pleasant and has great customer service!!!!
I've had a wonderful experience,at the storage, Above and beyond regular service... Lilly Hieden has been especially attentive And courteous...
Mrs. Lilly Your the Greatest !!! Clean Fast Quick & Convenient Storage !!!! #MakinTheWorldFamous
Lilly was amazing
Lilly is the best property manager I have encountered!
Very knowledgeable, efficient, friendly, and helpful. Overall positive experience. Would highly recommend to everyone!!!!!
Great service starage was available when we got into town.Friebdly and affordable .☺
Had a great Experience at simply storage, so much space having hard time deciding but loved all my choices
Angela is super friendly and helpful! The process to rent a unit was easy and the prices are reasonable!
Great prices, great staff, and clean storage units. I highly recommend Simply Self Storage.
Lilly was extremely helpful,and knowledgeable, left feeling very satisfied.thanks again.
Lily was polite and very helpful
What an amazing place! Very affordable, secure, and friendly. Wouldn't go anywhere else!
Nice clean facility. Really great service with Lilly.
Fantastic staff, always super friendly and it’s always so clean! Lilly is the best! Wish I could give 6 stars! Would highly recommend to anyone looking.
Simply storage has really made my move as seem less as possible. The representative Angela even stayed late one day to fulfill my requirements. My experience with them has been exceptional.
Lilly was a great help. This location was a lifesaver because they were available during our last minute storage needs before the new years. They were also very affordable.
I m just satisfied for a great servise Alway clean and miss lilly always good attitude.
Great service and management
On Christmas eve I was able to get superior assistance from the property manager of Simply Storage. My hybrid car ran out of battery in the entrance of the parking lot. Shortly after checking out the vehicle the property manager drove by and asked if I needed help. She quickly went inside of the building and grabbed her battery charger. Needless to say it was extremely cold and windy that morning! Then the battery wouldn't charge, She kindly offered me a ride since I had no second car available and was within the city. It was much appreciated and I was so grateful to get a lending hand from someone who was just trying to help! I must add that she also offered a free tow /or to leave me vehicle in the lot until I situated my own wrecker service. A+++++
Lily is quite helpful and very friendly!!
Angela was delightful in helping me find the right storage that worked for me. She was so friendly and happy with every customer. That made my night. Thank you Angela.
Best place to store in North Dallas. This place has teh best customer service. I tried to hire the front desk lady Lillian(?) after she went above and beyond to help me rent a space & asked me to leave a google review. She said no to job, but I am happy to support her. Thank you front desk lady!
Today was a blessing on its own.. Lilly Hieden is the BEST!! She has the best customer service I've seen in quite some time. Keep up the good work and I recommend this facility to anyone..
Lilly is the best in the world! She helped my move in to be the easiest transition. Angela was great help too. Thank you both!
The service was absolutely amazing!!!!
Customer service was great. I work for atlas vans lines. And Angela was great help while I was moving my customer in the unit. I was very pleased thx Angela
Convenient, courteous, safe and secure.
Excellent servicevery friendly
Great experience staff is excellent and very helpful. Special thanks to Lilly!
Convenient and easily accessible location, clean property, courteous staff, great bang for your buck!
We had a great experience storing our belongings here.
Lily was so helpful and nice . I will recommend this place to others.
Loved how friendly Angela was and how she helped me pick a space! Clean storages and friendly people this is my 2nd time back!!
Awesome customer service
Lily is a great manager, super understanding and is always smiling. Storage is secure and clean, and customer service is top notch.
I chose the right place! Thank you again Angela and Lilly
Angela made this process Simply awesome and made my day that smile is contagious!
I would definitely recommend the Simply Self Storage in Carrollton for storing your stuff. Many thanks to Simply Self Storage's staff for excellent support, especially to property manager, Lilly Hieden, for her professional approach in resolving issues. She has excellent customer service skills and is very knowledgeable in her position.
Great service Mrs Lilly thank you very much great customer sevice.
Very friendly staff
You wouldn't think having a storage unit could be an enjoyable experience but the manager at this location made it just that. She was so kind, curtious and helpful.
Friendly. Easy access
Lily was so polite.
Lilly helped with everything. She got us all the dollys and helped us. The storage unit is very peaceful!
The manager Lilly was amazing! She was so helpful! I felt the need to send her a Christmas card this year! The facility was great!
Excellent service. Thanks
10/23/17 went to simply storage today walk through the door and was greeted by Miss Angela great personality great smile made my storage buying experience fantastic. I can tell she loves her job they definitely have the right person behind the desk. Thanks Alowe!! Wendell Thompson
Real cool vibes Lilly hooked it up if you need storage come see Lilly she'll set you up with what every fits your requirements!!👌👍👍
This place is amazing. Customer service was outstanding and the storage units are spacious and affordable!😀 2 thumbs up and 5 stars
Professional, courteous, efficient and friendly!
Lily, the property manager, was very helpful. Gave me a tour and worked to get me a discount. Property is very clean and well maintained.
Simply Self Storage is a nice, clean , secure atmosphere and Lilly is wonderful very very courteous and helpful. She put me at ease!
Was able to get the size unit I needed for a great price.
Lilly was awesome!!!!
Excellent customer service, extremely friendly, and informative. Renting experience made very easy and comfortable.
I rent out a storage with some friends. The management is incredible and very friendly! So good, we ended up renting an apartment across the st. To stay closer to it!
Lily was a big help I just moved from California to Carrollton she was very helpful
Awesome visiting with you...Lilly...thank you!
I found this place online. Me and my husband were relocating from Florida and needed a unit until we can get a bigger place. I was in contact with Lilly the whole step of the way. I ended up showing up a day later then my reservation due to issues on the road. But we still had a unit and she actually ended up giving us a unit that was more convenient for us. On top of that me and my husband don't have a lot of experience backing in a trailer. She was kind enough to back in our moving truck with the car attached to make our lives easier. She is a gem and I feel very blessed to of found this place online and the price couldn't be beat for the size of the unit. I would highly recommend this place.
Awesome service, friendly & timely. They were very helpful and active from my first call of interest. I was sold!!!!
Very nice staff.. great storage rates.
Love this place!!!!! Lilly is the BEST!!!
The customer service provided by both ALO and Lily were beyond amazing.
Ms. Lily and her training were super helpful and welcoming. They worked with me and make everything simple and easy! Thanks y’all!!
Lilly is great!!!
I had the greatest experience. Such great customer service with even some encouraging words
Excellent service! Quick and easy. Would recommend!
Best storage experience! Front desk where super professional and helpful
Best service in storages 🤗 Good prices for sizes
It is really good..and friendly staff liked it
Lilly was such a lovely person. She stayed after hours to finish my rental all with a smile. HUGE thank you to her.
Very simple and fast. Christina helped me very quickly. No misunderstandings no headaches very easy.
I am very impressed with this storage community. Lilly took great care of me, she went out of her way to let me know the unit I want was available. She was very kind and welcoming. They have great prices!
I recommand this place for your storage needs management fhere are awsome and always on top of it. Safe and reliable place to be. Good pricing and can sleep at night knowing my things are in good hands. Thank youll
Lilly is courteous and professional. She pays attention to her customers and watches out for them too, makes you safe! Thanks!
Lily was awesome great customer service and very reasonable deals highly recommended
This was pleasant and helpful experience. Lily went above and beyond to help and give me some of the best customer service I have seen in a long time.
I experienced top notch service at this storage facility. From getting signed up for a space with Chris to closing it out with Lilly! They are so friendly and professional. If you're looking for a clean, secure storage unit with amazing service from the staff, look no further! Simply Self Storage in Carrollton is the place for you!
Mrs. Lilly was very friendly, kind and warm hearted! She made me feel very welcomed and comfortable right away. I highly recommend storing your items here at simply self storage. Great affordable prices with specials promotions. Who doesn't love a good deal? It's as if, you get TWO deals! Thanks Mrs. Lilly I will definitely be back if I ever need to store my goodies in the future!
Awesome customer service!!!
Lily is awesome. Great customer service!!!
Great experience. Lovely friendly staff. Always willing to help.
Awesome experience great service
Awesome experience!! Lily is the best great customer service wonderful attitude beautiful smile that is why we keep Simply Storage as our place to store our belongings she is the best thank you thank you thank you Lily
Lilly was very helpful!!
Management is one of a kind. A+++ service ,informative and very helpful when questions are asked and polite . Highly recommended if needing a people friendly storage company..
Very easy and reliable people to work with... I Highly recommend Simply Self Storage.
Lilly & Vicky were very professional and sufficient with processing me in & out.
Very friendly & helpful! Made my last minute move so much easier!
We are a moving company here on property to move one of their customers but Lilly & Natasha were very professional and willing to help us out with anything we needed.
Me and a few pals have been renting out one of the larger units for a few months now and the staff has always been there on hand ready to help. (we come through there very often at least once a week) they've even lended some help and threw in some free boxes. you wont regret it.
Very nice and kind! And did everything possible to accommodate my needs.
The ladies at this location were very helpful and great. Will definitely reccomend this location.
Friendly and quick.
Great service! Thorough and friendly!
Renting storage here was a very simple and quick process . Lilly, property manager, was very informative and explained the payments in a way that was not confusing. The site itself is clean and the prices are good!
Awesome service and great prices! I was highly impressed with the service provided!
Christina Jordan is awesome!!!! Great service and very professional. The prices are also amazing. This is the place to be.
Chris was very friendly & helpful. Easy process & great place.
When searching for a self storage in Carrollton Texas, and after reading the reviews I called to reserve a unit. Chris was very knowledgeable when assisting me with the size unit I needed. Everything fit perfectly. Thank you Chris for all your help!
This was one of the most pleasant experiences ever. Please note from the first phone inquiry to the final closing today, Chris went well above and beyond her call of duty...how appropriate for a former soldier. This is the perfect location as well as size and of course, it meets my budget. Thank you all for being there in my time of need. I feel this is the perfect place for my excess. Thank you again. Shay
Christina is super helpful and accommodating! Great storage place!
Awesome customer service and very friendly!
Awesome price ! Great Service!
Clean well maintained facility. Friendly on-site management. I have had this unit for over 12 years. A bit of dust on my stuff, but not a single bug and certainly never a rodent.
The staff at Simply Self is simply amazing! The employee on duty was so kind and helpful when we went to ask her a question. The location and cleanliness is a plus too!
Very professional and knowledgeable
Fast, friendly service. Attendant was very helpful and explained everything in detail. Very clean and we'll kept...... highly recommend!
Great people, no issues.
Very friendly, great service, and excellent rates!
I've used this storage facility for 5 plus years now. Better management. Great customer service and very helpful. So if you are looking for budget friendly storage, this is the spot!
The ladies in the front office were so friendly and helpful! They definitely appreciated my business and were happy to help with all my needs getting my storage set up. Ive rented from other storage places in the metroplex that were not near as helpful. I recommend Simply Self if you're looking for a pleasant experience.
All the associates were really helpful kind and nice and I like the way they showed me everything I needed to see . Thank You Simply StorageCarrollton
Safe and reliable. Couldn't be happier!
Kris is the best. She was the most helpful and respectful. Great job Kris. The storage unit was the right size , thanks to Kris for giving me advice as to how to stack my items. Its clean and safe.
Awesome! Excelente servir. Thank yo.
Very clean, the security is great. The ladies in the office Lilly and Christina were so friendly and helpful. They really care about their customers and are commited to building lasting relationships.
Love simply self storage!!!
Great place, staff is very friendly, helpful and prices are great! I will definitely be spreading the word
This place is great! Awesome people and great prices! Highly recommend this place!!
Lily is amazing! Great customer service, so friendly!!
Customers. Services. Was awesome. With everything great job
Quick and easy to get started.
The facility is very clean and well taken care of. Christina was so nice and helpful!
Lilly and Chris were so sweet and friendly! My space is the right size and the price was a lot cheaper than I expected!!!
Great customer service! This place is extremely understandable and welcoming. Will recommend everybody to get a spot here!!
Lilly remembered when I came in before and knew what I needed! Recommend to everyone!
Lily and Christina were friendly and very helpful. I reserved the space online, and when I showed up the next morning, they were ready for me. The facility is clean, and their rate is the best in town.
Excellent customer service! Lilly and Blanca rock!
Very nice & helpful
They're very nice and the premises stay clean!
While I rented a unit there, I was impressed by the friendliness and professionalism of the staff.
Wonderful facility and staff. Clean and accessible units. Very helpful staff.
Lilly and Blanca were the absolute best and great customer service I would definitely recommend coming here before anywhere else
It was a great one
I must say this place is in a great location , and the manager Lilly is so friendly and inviting she makes you feel at home from the moment you walk in. She is as professional as she is nice.
Great service all my questions were answered quickly with precision and in a professional manner.
The property here is always clean and the staff goes out of their way to help. I've had numerous storage units with other companies but was never impressed until I found simply self storage.
Very nice staff, place is clean and well maintained. Very satisfied with my time there.
Lilly has shown the best customer service I've seen in a long time. If I need to store my valuables I will definitely come see her!
Great customer service very friendly. Any question or concerns I've had were addressed in a timely manner and resolved. I would recommend hmos facility.
Have rented here for two years now and downgraded to a smaller unit. Lilly in the office made the transaction quick and easy!!
This facility is awesome from cleanliness & prices to the extraordinary staff! Thankyall guys for taking care of me.
Lilly deserves at least 10 stars for going above and beyond to excell in her customer service skills. I definitely came to the right place to store with her here!
Fun and informative.
Lilly was very helpful at explaining everything we needed to know about storage space and prices.
This place is awesome ! The staff are wonderful people. If you need a storage facility Simple Self Storage is the place to go!
Fast service and good attention
lilly is the best
Great. Customer service
I have been a SSS customer for about 2 yrs. I can honestly say I feel as though we have become friends. They are always friendly, professional and ACCOMMODATING. As a customer I think I require above and beyond services a lot of times, the staff at SSS have never, ever disappointed me. If your in need of a storage facility these are the folks you want to check out. Tell em' Charles sent ya'..........PEACE
Awesome service Lilly was very friendly and nice awesome place
She was great. Nice, courteous, and very helpful and the storages are cheaper then we have seen, highly recommend if you need a good storage
Awesome storage experience here checking things out with Lilly.... Totally recommend whatever place she's working at because that's where I'll be trusting my stuff to be.... #lovehertodeath#strawberryshortcake
The management is very nice and the units are very clean and affordable.
Very nice people
Lily was absolutely wonderful. She showed us both storage spaces we were interested in and then gave us all the information requested. Great customer service!
Lilly was very helpful.
Lilly was very helpful when my wife and I were looking for a storage unit and answered all our questions that we had. Will refer friends
Lilly was amazing! She helped me with all my needs and made the process very simple. Will definitely recommend this company to anyone looking for storage.
Fast friendly service
Every one is super friendly and helpful. The best customer service ever. Highly recommended
Christina is #1. Fantastic to work with. We had Quick paperwork processing and given keys to a clean unit. When you're moving (and dowsizing) everything done simply is a glorious luxury to find. #2. Christina is also a very fun person to meet. Companies are made by the employees; I hope every company has/finds their own Christina. This location and our unit is safe, secure and a convenient luxury at a really great price.
Thank u Lilly for a great storage experience!
Lilly was extremely helpful efficient and fast I recommend her to anybody I was she was very helpful thank you
Had to go make payment as my credit card was stolen and Lilly was so courteous and efficient. She made my day!!!!
Very welcoming will come back
Great customer service
Excellent service very nice and helpfull
I had the best experience working with Lilly at Simply Self Storage. She was more than accommodating with explaining the options available on-site, showing me the available units and offering personal insights on the importance to slow down and think about space available to prevent a quick move into a stacked high and over packed unit.. I know my most prized possessions are safe and I appreciate her and the work that she does as an associate at this great location! Thank you Simply Self!
Extremely satisfied with how things were done here and Lilly was the best of them all!!
Very happy here. I reserved online and I received a phone call confirming my reservation and was able to come in immediately to do my paperwork & see my unit. Fast, friendly, and very reasonable. You should decide yo rent here too. This is my second time in the same location. No regrets.
The company was great and accommodating when I needed to pay a little late on my unit. A good place to store your belongings.
Maribel was very sweet and helpful. And Lilly is fun to deal with.
The staff is very kind.
It was a magnificent experience. Very convenient...the staff was so polite and helpful. I wish all business were kind like them
Great management and welcoming staff, clean up kept units and great security
Friendly people great service. Willing to ensure you're happy.
Wonderful service took me no time to get in and out
Everything was perfect!
Property is always clean, and the manager is fantastic to work with.
Easy process. Lillie was nice and professional. The storage unit was exactly what it was supposed to be.
Nice place. Very clean. Lily is super friendly. Good place to rent storage!
We just rented a unit at simply safe storage and I must say that Lily was greatttt! She was very helpful and got us all set with a clean, easily accessible unit. She made us laugh too, but nonetheless very professional.
Lily was great and nice. And great personality.
The staff lily and Chris were very helpful. They made the process quick and painless. On moving day the office was closed for lunch and after I called the customer service line Chris came back promptly and opened early in order for me to get into storage unit with movers fast.
Great customer service
Fantastic place defiantly feel comfortable leaving my personal belongings here and knowing they are safe as a Lot is irreplaceable thanks to the property manager she is great and defiantly made this experience a whole lot easier as moving is already stressful enough thanks simply self storage 10 stars ☆☆☆☆☆☆☆☆☆☆
Thank you so much, excellent thank you so much
Excellent services by Manager Lilly
Very nice management!!
Great experience paying my bill and closing out my unit.
The facility is clean and secure but easy to access. The staff is wonderful and very accurate. A real pleasure to do business with!
Great vostumer service..very fast and easy..Lyli the lady at the front desk is very helpful.. :)
The best, their so friendly, my favorite is miss Lilly!
Lilly was a joy to work with and helped me tremendously!!
Awesome place, clean and friendly.
We had a great experience at this place. The person we worked with was a Lily and she was very helpful. On top of that, the prices can't be beat in the area.
Clean facility good rates and great customer service.
The staff are friendly and helpful, and great prices on storage! :)
I've had a really great experience leasing here. The office staff are friendly and helpful. Easy access and tidy units, too Thanks, y'all! :D
Everyone is always so cordial and happy to help you. The units have some of the better pricing around the area.
Lily was very helpful and friendly. Presents a professional clean environment which was welcoming. Great place and great rates
Lilly is awesome. This place is the cats meow.
This is the right place to store!
Lilly was wonderful.
Very nice person highly profesional and a very enthusiastic person Lilly was fantastic as well as Christina my experience was the best experience ever had at this type of business. I personally recommend anyone who reads this to come in and have the same wonderful experience I had.
Great!Very informative very friendly. ..just great!
Great customer service!
I've used this facility for about 7 years off and on. I'm very pleased with the property. The new lady Lilly was extremely helpful in taking care of my payment. I will continue to use this facility as long as i need storage.
Manager is very attentive and place is clean
Awesome, awesome and more awesome, thanks so much for hiring lily she made everything great she deserves ten raises!!!!!!!!
Very nice friendly and goes above and beyond for the short time I spoken to her on the phone lily displayed knowledge and she was very professional when I came in she was very helpful and I was very confident that I wanted to store my belongings at simply self storage
I really enjoyed my visit today. I love working with Lilly. She was friendly and helpful. I would recommend this place to everyone. Great experience.
They were amazing. I used them when i was moving to the area. They were very friendly and super helpful with finding a unit.
Love this place , Lily is so helpful !!
Great experience. Lilly is professional and courteous
Chris has helped me & I like this place!
First time experience was awesome 👌🏽
Very friendly and helpful staff
Lilly goes above and beyond to give me good service here!:) :)
Lilly was very helpful and friendly.
She is wonderful
Great service!!! Good attitudes..
She was awesome helped me all the way through thank you!
Great service as always.
My experience @Simply was absolutely fantastic! The service was quick, very professional & hassle free. Their facility is clean inside and out & their prices cannot be beat. I would most definitely recommend Simply Self Storage to anybody!
Lily was very personable and helped us with all of our storage needs. She really went above and beyond. We had a lot of choices, glad we chose the right place!
Very excellent place to store your treasures!!!
The lady who works here is super nice and excellent for storages!!!
Faboulous Service.... totally recommend this place
Lilly is such a warn and loving property manager! I recommend simply self storage to anyone who is in need of storage. They take amazing care of there customers!
I wish it was open 24/7 but it's really safe
Great storage facility staff is very helpful and friendly.
The ladies ( Lilly and Christina)in the front office were awesome !
Taking my 2nd unit here. Everybody always very helpful. Ive had my other unit for 16 years here.
Lilly delivered exceptional service and was very friendly!!
We have been renting from here for 2 years and today we received the best customer service ever. . Lilly was so nice. Definitely recommending you to our friends.
Great service, great customer service. Good deal with them. Nice and friendly atendant, Lilly.
Good customer service
Awesome service from Lily! Quick and easy!
Been leasing here for years. Never an issue. Friendly managers.
The manager(lily)has really helped me out when i really need it,she has wonderful custmer service thank you
Staff at front desk, an employee named Lilly,was very friendly, knowledgeable, and attentive to our needs as renters. Our company will definitely rent here long term.
Lilly is very friendly and kind hearted. I enjoyed doing business with her.
These girls man....Lilly as bright as the lilies in the valley n Natasha ur name means "thankful" in my African language suits u perfectly ....Brian too, so humble n friendly.... Keep being awesome guys So inviting personalities....love em....
Easy move in, awesome customer service!♡
Great customer service!
Lillie is so nice,friendly and helpful.The property is clean,well lit and I always feel safe.
Great experience with good customer service with Lilly.
Bryan and Lilly were wonderful. Great customer service.
The staff here is wonderful! Very nice
I helped my younger brother move into a unit last minute due to work travels. He picked this place and I was along for the ride. HANDS DOWN ONE OF THE BEST PLACES TO BUY A SERVICE FROM!!! The manger on duty was beyond helpful and friendly. She was even kind enough to drive us to 3 different units to compare the size and location in person, the manager sincerely went above and beyond just to be helpful and kind. Not only that but my younger brother went out of the country for work and forgot to change his auto bill pay accounts. Not only were they very kind to give a friendly reminder call every week or so, they made it so easy to rent and work with that I will forever use Simply Self Storage in Carrollton.
Convenient storage in a quiet location. Gated access. Online account management. Easy.
Was able to store in between moves here. Units were clean and well managed. They had a working elevator and carts that came in handy with moving the loose items and small furniture. The woman at the front was very helpful and upfront with pricing. I was able to cancel before being billed for a second month without any issues, even with them having my card on file.
Never had any problems. Always clean and well kept. Very affordable!
I have had my belongings in storage here just over a year now with no issues. I am able to access my unit 24/7 with my gate access code. This location has several security cameras and I would definitely recommend them.
Great staff very reasonable prices I would highly recommend
I've only ever needed storage space 2 times, and both times I chose Simply Self Storage. There is a place directly across the street from where I currently live, but their prices were much higher. Getting the space and moving my stuff in was a very easy process. Susan, the property manager is such a nice lady, and is very helpful with any questions. I don't imagine I'll ever store my belongings anywhere else, unless I move further away.
Love the place. I made a mistake one time & locked my unit thinking it was closed. I received a call from Susan (property manager) later that day telling me what I did. I happened to leave town, & wasn't able to get back for a couple of days. She watched my unit for me, & kept my stuff safe. At that time I was moving from one apartment to my new house, & had over $6000 worth of antique & collectors guns. Thank you Susan for being there for me.
Great location, reasonable price, helpful staff, still need an elevator and carts to move multiple items
It's OK... Except the prices go up far too often and they only send some very nondescriptive postcard as notice.
They have the size you want at a good. competitive price. They are caring and helpful. If you have mitigating circumstances, they are understanding and compassionate. I could move my things closer to where I live, but I really like the staff here. So I'll drive a little to get the awesome service I get.