Storage Units at 8117 Timberlake Rd in Lynchburg, VA 24502

Had a great experience setting up my rental. Customer service was excellent. Al was a big help.

I have stored my my items here for three years. This is a clean and well secured facility. They keep the climate controlled units at a good temperature so your items stay in good condition. Kathy is very professional and kind and goes the extra mile to make sure your questions are answered and your concerns are addressed. She does a great job of managing things especially since she is the only staff member I have seen there. Staffing seems limited but she is attentive. They also have a couple of sturdy, flat carts if you need to borrow them. I am moving my items because I am relocating but if I had the need, I would use this facility again.

This was the best experience. Kathy at store 8117 Timberlake Road in Lynchburg, VA went over and beyond to make sure we were taken care of. I’ve rented different storage units over the last 20 years, but never had such a pleasant experience like I did this facility.

Easy and fast to set up

Very courteous and professional place to do business with. They went out of their way to accommodate my needs. Thank you!

Kathy has always been EXCELLENT!!! GREAT customer service on every visit!!!!

Easy to make arrangements.

Open late during the weekend is a plus for us OTR Drivers. Very nice and professional people to work with. Best storage facility in Lynchburg.

Spoke to Todd everything was great. In the process of moving in

It was good

Kathy was extremely accommodating have worked with her a few times! Excellent customer service!

Customer service agent was excellent and very pleasant to conduct business with. I would recommend to anyone needing storage.

My husband and I have been traveling 2 years in our Motorhome. 10 days ago it caught fire and is a total loss. We had to clean out 2 years worth of stuff out of a 35 foot class A Motorhome. We needed som where in Lynchburg to store our belongings until we could for a replacement RV. We found Istorage online and used their facility on Timberlake Rd. The staff was friendly and helpful. It was a great experience with no problems getting into our unit.

I needed immediate storage unit and they helped me immensely. I was able to get a size that was perfect in size and price. Thank you.

Clean space. Free first month.

The unit is great. Price a little steep, though.

Very friendly staff

Helpful staff. Simple Easy access from 6a-10p. Spacious aisles for vehicles

Lauren is great to work with!

Easy to access our unit & the facility is relatively clean.

Easy to access storage units 24/7. Returns calls quickly. Great customer service.

Very professional and great customer service!

Secure and clean storage for everything. Only downfall is the rates have increased 20$ in the last 6 months

Kim H. Helped me out a lot today she the best go check her out

Lauren is really good and does her job really well.

Our rep Lauren was great. She was able to recommend a unit based on our needs. The facilities are clean and orderly.

Great customer service. The young lady gave me extra assistance by faxing over my information to another storage unit so I would not have to travel to that site. Really appreciated that!

My storage unit had great room and was very easy to get in and out of. The process of moving in and out was straightforward and fast.

This location is having major issues with keeping the gate closed ,I'm guessing they can't find someone to fix the problem other than that the storage is convenient and prices are great!

My experience of this place is hands down a great place to come for storage. They have great hospitality and customer serice. I reccomend them if anyone is relocating to a new place.

Good $

Great service,I went by in the POURING rain and due to Covid, no one is allowed inside the office,however Patsy did a fantastic job,she came out in the rain and showed me several units and brought all paperwork to my car to sign. Couldn't be more pleased with my experience w istorage Timberlake and Patsy! Thank you

Made it so simple. One phone call and everything was set up and ready In just a few minutes.

Wonderful to work with, affordable and I like that the storage space is temperature controlled.

Mr. Drowry was very nice and helpful. The unit was clean and the prices were amazing. Definitely will continue using them each year.

Great customer service and a great price! Also loved the free lock for signing up online!!

Excellent company!

Nice place and friendly staff. Great customer service.

istorage on Timberlake is the absolute best the associates were knowledgeable, the facility and units were clean and well kept!! Great place if you ever need storage services. If possible ask for Mathew Drewry he was awesome 👌

Matt was extremely helpful in finding us a unit that would fit our needs. I will say that the time restrictions are quite annoying.

My wife wanted the Boat out of the driveway! I looked around and found iStorage Self Storage. Very reasonable rates to park my boat there, and no lengthy contract! I could pay be the month. The manager, Matt, was very helpful and professional. Lastly, the facility is a secure facility. That was very important to me. I’m happy, but more importantly, guess who else is happy!😊 I recommend iStorage Self Storage without reservation!

I Love IStorage and as an added bonus this hot guy with a beard works there. Think his name is Jeff or Matt, well either way he is the sweetest most pleasant person I have ever had the pleasure of doing business with! A+ Service all the way

Great business. I Recommend.

Great place to store your stuff. Convenient hours and helpful staff.

Lauren was a sweet heart and helped us set up right away. We got a deal on the first month and kept the storage unit for three months while we were moving. Everything was clean and in functioning order. Would definitely use again when I need to.

Very helpful and friendly staff

Quick and easy, in and out. Administration fee was a hidden charge, should be up front about that on price handout.

Matt was super helpful in setting up a unit here and is quick in responding to any questions or concerns. He made the entire process super easy, definitely would recommend for college students

Great with companies and quick service. Highly recommend

Friendly staff. Clean facility.

Great Staff, clean unit - Matt and his staff are great to work with.

Awesome and easy move in experience. Helpful staff

I love coming here a good place to storage

Had a wonderful experience with this place. Matt helped me out tremendously and provided me with fast and convenient service. If your looking for the best, you found it here!

Great service and simple process. Everything is very clear, and moving in was easy

Great place easy in and out property is clean,well maintained cameras everywhere

Great staff, very friendly

Great prices and deals available. Patty is super sweet and made the process easy! Very clean facility. I would absolutely recommend iStorage Self Storage.

Matt was very helpful and respectful definitely going to continue business here at this location!

Matt Drewry was very professional and had Great customer service with assisting me and had answers for Every question I had!

Extremely friendly staff. I went to several different locations and everyone was really nice and knowledgeable trying to help me the best they could. I’m so glad I went with iStorage. My storage space is just what I needed and clean and have had an overall wonderful experience.

The team of Patsy and Kim provide excellent customer service! I have been a long time customer and would not consider renting a storage unit anywhere else!

Customer service great

Great service, nice people, good prices. Can't do better then that.

My experience with iStorage Self Storage was outstanding! The staff was very friendly and worked with me to find the best possible storage fit for my needs. I was very appreciative for their help as they made my first storage experience simple and easy. I highly recommend their services!

Friendly staff with great prices! Location is perfect too!

Clean facility, friendly staff, fair pricing and easy payment options. Gated and Locked storage areas.

Friendly staff.

Safe place to store your extra stuff. Pricing could be better tho.

Very helpful and nice, Amanda and Matt both!

The reviews were true, Amanda is a sweetheart! She was so helpful and really took the time to go over all the options to best suit my specific storage needs.

If you need a place for storage try them out.

Amanda was very helpful. She was able to answer all of our questions and was very respectful in the process. The prices where great, and after getting a unit and inspecting it I feel very comfortable keeping all of my items there. I went in just looking to get answers about a unit and ending up going ahead and getting one, took maybe 15 mins to get everything done. Paper work and all. I highly recommend istorage and working with Amanda.

Great proves. Great place. Amanda has a great personality. And very helpful. Answered all our questions as well as informed us of any specials that were present . Had everything done in less than 15 minutes. :) Would definitely recommend this place.

Got my unit fast with exceptional service, thanks to Amanda!

Quick, easy and very helpful. I like that she didn't try to upgrade me on anything and showed me the unit to make sure it would work.

Awesome staff, Great customer service!

Everyone was very nice and helpful, the units were clean and the location was convenient. I would recommend to my friends

Matt was a great help and very courteous. Great property. Very clean and secure.

Matthew is the best, so helpful and customer friendly!

Thanks Matt for all your help. You rock!

Great service from Amanda enjoy having my stuff at this location. Will remain a customer.

Incredible customer service! Amanda was so helpful and made the pain of moving our stuff into storage a breeze! Thank you so much Simple Self Storage!

Great place

Nice staff, easy to use! Good price.

Friendly people and calming storefront. Great place.

I used this storage facility last year and everything was in great condition. Prices are fantastic. Nothing is sketchy and I would feel safe coming here at night. Also, customer service has always been wonderful. If you mean Amanda, you will leave with a smile.

Wonderful customer service! The lady that helped me with the paper work and showed me my unit was super sweet!

Miss Moore was super nice and very professional with all information about my needs for unit selection also informed me all my personal item are Guaranteed safe

Very clean, friendly staff

Good price, convenient, and staff is helpful and courteous

Pat was very helpful and followed up with me to make sure all of my needs were met before even booking a unit. Plus the prices are affordable and better than any rates I could find in town.

Good location, easy access, and even easier when I️t comes to time to upgrade to a larger unit

Thank you Leona & Amanda for fixing my Auto bill issue! I completely forgot about it & you guys calling me helped out alot!

My experience here was wonderful! I enjoyed storing here because the people are so friendly and helpful!

Thank you for an excellent storage experience. I appreciate you taking the time to find the space perfect for my needs.

Great service. Very friendly and helpful given our difficult move. Clean and secure

I had a great experience their as a first time storage unit user. any college student that needs a unit for the summer should take a look at this Simply Self Storage.

Very happy with the service here and the climate controlled unit. A+ customer service from the employees at this location.

Fairly straight forward storage rental. Nothing too surprising, the service was nice. The keypad access is great too for those long days spent packing and moving. Make sure to give advanced notice before you clear out, otherwise you might just pay for it.

Such a wonderful place to rent, Leona was very helpful with all of our questions. I would definitely recommend this place, the facilities are supper clean and the customer service is amazing.

I dealt with Amanda. She was very curtious and efficient. The entire process from identifying my storage needs to getting the gate code was very quick. Amanda did a great job of getting the job done. The best part was The cost of the unit. I checked several places close to my residence and Simply Storage was the best deal by far. The units are secure and clean. Simply Storage was Simply Right.

Service was quick and helpful

Great group very accommodating and personable! Facility well kept.

Such an amazing experience! This is my first time needing a storage facility for my belongings and Amanda was very kind and helpful! I reserved a 5x5 storage unit and changed my mind to a 5x10. Unfortunately they were already reserved, however, Amanda called me back right away when there was a unit free!

Excellent customer service, very friendly. I would recommend this storage unit to anyone, including fellow college students. The facility looked clean and well maintained, and the office was bright and welcoming.

Overall great experience. We ended up having to run the employee around the site in order to find a storage big enough for us. She was very helpful and super patient.

My experience was stellar at Simply self Storage. Fast efficient service and our clerk Amanda was very helpful. Thanks!!

Jelisa was very helpful and well organized.

I needed something in a hurry and they made the process fast and easy! Thxs guys!

Excellent service by Brittany White, she was very helpful in helping me obtain perfect size storage. The units themselves are clean n the entire unit is locked. Great place to keep ur treasures!

We used to be a customer a while back, we thought we might need a storage facility again, so we called to get some information, the employees were very knowledgeable and extremely helpful. Turns out we don't storage at this time, but will definitely go back to them if and when we do.

It's a straight-forward storage place; they have both indoor and outdoor storage spaces. In general I recommend that when storing items make sure you use boxes or containers. Somehow tiny creatures, like stink bugs, can get in.

The staff was very polite and helpful in recommending a space that was right for my needs.

Wonderful experience and great service from the employees!

The staff were VERY friendly and helpful. Amanda called me to let me know of a great deal I could get in addition to what I was already doing. The unit looked clean and facility looked well maintained. Having just signed the paper, I'm satisfied.

They are really helpful reasonable prices no deposit required month by month clean and secure facility will visit this facility again in the future if storage unit is needed in the future

Everyone was wonderful from the individual who answered the phone to the young lady who helped us in person. They were very knowledgeable, helpful & personable.

I really enjoyed renting from Uncle Bob's. Although I was a remote renter, the staff was always polite and helpful with any need I had. I really appreciated the promotion deal I got when I first started, I was able to choose my first month's rental fee. $1!

Most businesses go out of their way to ignore me because I am handicapped. Your staff went out of their way to include me and then let me sit and fill out the paperwork and get everything done in a painless and easy manner. This is the first time I was treated like a person and yet allowed to be handicapped.