Storage Units at 15 Del Fino Place in Carmel Valley, CA 93924

Very smooth process. Highly recommend.

The manager expertly juggles operational logistics with top-notch customer service. The facility runs seamlessly under his watch, and every interaction showcases his dedication and foresight. A real asset to the business and a joy to see in action. Highly recommend!

Jerry is both attentive and competent in managing this storage.

My unit there is easily accessible, clean, and doesn't leak. The manager, Jerry, is comfortable to be with. He never acts as though any request is too much trouble. He does his best to solve problems and make things work. Jerry is always pleasant, polite and accommodating on the phone regardless of how many times I call.

Jerry is a good example of what every company hopes to have as a manager. He is easy to work with, helpful when needed, and exudes a personal and professional feel to all he does. Give him a raise!

Clean, well managed, Jerry does a great job. Prices are reasonable.

Jerry has always been available to help in every way we needed, he’s a nice, kind and professional, and has always provided an excellent costumer service!

Jerry is absolutely the best and very accommodating. Also, the place is pristine.

The manager is great, very responsive and like able and the premises are safe and clean. Nothing but positives.

Jerry has been very friendly and thorough with getting me all set up!

Jerry is nice and personable. The price was fair and the customer service is great!

10/10! This location is the most affordable, drive-up 10 x 10ft unit in Carmel Valley~~ it’s tucked away, with lots of natural light. I love a Sunny + spacious storage unit!! I was pleasantly surprised on arrival to be welcomed by such a cheerful manager Jerry— he helped me get a sturdy Chateau Lock, and showed me to my unit. He even swept it for me. He has been kind + helpful in every interaction. After visiting 2 other storage unit businesses on the Peninsula, I am happy I chose this one instead.

I have a special car that needed a special home. Most places I looked at were very expensive and I did not feel comfortable with the location regardless of the price. I am extremely picky and yet this spot is perfect. It’s clean, well maintained, reasonably priced, and very secure. However, what I like most about it is Jerry the manager. I liked him immediately on the phone and was even more impressed with his professionalism in person. He lives on site with a commanding view of the facility and I sleep a lot better knowing he’s looking out for my property. For me, that’s huuuge!!

Jerry is always very available, accommodating and helpful. !

Who knew renting a storage unit would be a pleasurable experience? Jerry was super friendly, super helpful. Highly recommended!

Jerry was so easy to work with! We were lucky to find the exact unit we needed, and he got us into the system quickly. He explained everything thoroughly, and made sure we were all set to use the unit. We appreciated his expertise!

It was such a pleasant experience renting two 10’ x 15’ storage units. The manager, Jerry, set me up, showed me around, and even gave me his direct number and told me to call him with any problems. I had to call him twice about some minor billing issues, and he answered immediately and solved my problems quickly. Highly recommend this business.

Storing my car here short term. The iStorage central reservations were not so great and not very helpful setting me up locally. However, luckily I got directed to the on site manager Jerry. Seamless rental reservationfrom that point on. Reasonable rates, got a promo first month rent free, month by month terms, easy to access facility, clean. Best of all Jerry gets back to you quickly if you have a problem and he is on site most of the time. Recommend going directly to the onsite managers and bypass the central offices.

The space is clean, safe and easy to get in and out of. Jerry was incredibly helpful and accommodating during a very stressful move. I highly recommend this storage facility.

Jerry is a really great, personable manager and iStorage is lucky to have him. He's friendly, helpful and easy to work with in getting access, paying bills automatically etc. Highly recommend this location because of Jerry!

Jerry the manager is exceptional. I have been at IStorage for many years. Jerry has always been responsive, polite and professional. He made being instorage a pleasant experience.

This is the second unit we are renting at this time. It would be nice to receive a discount for the second unit.

Jerry was very helpful with a great personalized service. Unit was clean and ready to use.

The Manager Jerry makes this storage the best we’ve ever been tenants of. Clean facilities, gated, easy access, safe area. Jerry is helpful, courteous and very attentive. Has a convenient coded gate entry. Also like the online bill pay system.

People rent storage for different needs. We are a retired military couple moving into the area, and Jerry was a welcome host for the community and iStorage. I got online looking for storage in the area, and from the query, I filled out, Jerry contacted me very quickly, offering what storage could be provided at his location. All transactions were smooth and professional. When we arrived, his actions meet our immediate needs. Very professional, he is simply the best! The units are clean and accessible.

Absolutely amazing service! Jerry went out of his way to assist my sister and I while moving our elderly mother to the area. He "worked our problem" and literally helped us find a solution rather late on a Saturday night. Haven't seen this kind of customer service in a long time and highly recommend Jerry and this storage facility!

I Storage is such a professional operation in Carmel Valley. Jerry was so very helpful in assisting us with our moving and storage needs. He always is ready to accomodate us with any questions or needs we may have. Kudos to the facility and Jerry for bringing back the old time customer service which seems to be lacking in the world of business today.

My mom passed away last year and it took her trustees until this week to make arrangements with me to retrieve some of my possessions from my parents' property. Though I already have a storage unit in Oakland, given that my parents' home is also in Carmel Valley, I was calling around to find a storage unit closer to handle with a shorter U-Haul rental. Storage Pro in Mid Valley was full, but iStorage had availability and were helpful on the phone. Jerry followed up to the tentative reservation via e-mail and was very informative on the phone when I called him back. When I showed up the next day in person, again he was professional and despite having dined at the nearby Plaza Linda numerous times in my youth, I never even noticed that the storage place had been nearby since the 1970s I guess? After being shown the storage unit and given a lock, I was able to head to my parents', load up the U-haul, and had no trouble maneuvering the truck in and out after unloading it. I will probably attempt to consolidate my Oakland storage unit since the one in Carmel Valley is a bit larger, but I'll save that project for another day! So far, so good!

Called several storage places in the surrounding area, but none were so customer-friendly as iStorage in Carmel Valley. Jerry was so kind and helpful. Was an easy choice!

Jerry is a great ambassador for iStorage. He is an excellent communicator who goes beyond expectations. Friendly and professional, his information is accurate and his responses to questions are prompt and thorough. I am very appreciative of Jerry’s commitment to outstanding customer service.

Awesome costumer service. Helpful, Kind and professional

Property manager Jerry is knowledgeable, professional and low pressure. The site is clean with easy access and has been secure the entire time I've rented here. Great location in Carmel Valley Village.

A clean and safe place for storage with a great manager who is always available to help when you need him.

We have used this facility for years and are very happy with it. Jerry, the onsite manager, has been super helpful, often going way beyond the minimum. He's easy to reach and a pleasure to deal with.

Jerry is courteous, helpful, always most pleasant and takes extraordinary care of the facility!!! Thanks Jerry!!!

Best experience I’ve ever had renting a storage unit. Jerry couldn’t have been more accommodating. Really nice place!

Jerry is phenomenal and goes the extra mile to accommodate his clientele!!!!!

Class act all the way around and a very fair price. Candidly I never expected to be leaving a review for a storage facility, but Jerry is one of a kind. Not only is he attentive and ready to accommodate - he’s one of those people that make you feel your belongings will be safe and available at any time day or night. If you live near Carmel Valley - you’d be silly to go elsewhere.

I had rented a space at this location before it was purchased by the iStore group. I met Gerry when I emptied my unit last December. I found him to be very pleasant as I I was moving out that day. We sold our home and had to rent two units again just over two months later. I was under a real time crunch to get the property ready to close escrow and Jerry again was extremely helpful in getting me the two units I then needed and they were very close to one another which I so appreciated and I know wasn’t easy to do!

Great storage company. And Jerry was the best help! The company’s outside grounds are so clean! A+

Amazingly Clean & great location. The service Jerry provided was beyond any expectations. I'm glad I couldn't find a facility in Monterey- it was worth the drive.

Jerry is a GREAT guy! He helped out a friend this week, went above and beyond to help them, and did everything to take care of their last minute storage needs. They ended up needing a 2nd unit the next morning, and Jerry set everything up! STRONGLY RECOMMENDED.

Best storage best service Jerry provides such a great customer service

Very neat and clean. The manager, Jerry, made a daunting task actually fun! Highly recommend.

Jerry is the greatest.. love this storage facility. Sadly the rent is a bit higher then I'd like but the manager is great.

Easy and convenient and never any hassle. At first I was a bit taken back by the pricing being higher than I expected for storage to be however I'd rather pay a few dollars more for the fact that it's right in the village close to home. Anyone living out here in Carmel Valley I'm sure would agree. Plus I know it's in a facility where I know my stuff is safe.

Jerry at iStorage site # 0109 in Carmel Valley, CA was a life saver to me in the last few days, I had to move a family on short notice and needed a storage locker ASAP. Jerry is a pleasure to deal with. His easy going demeanor and willingness to accommodate customer needs is tops. He should be teaching customer service.

I cannot say enough about Jerry and this facility! If you’re lucky enough to rent from them, do it! Safe, secure, clean and Jerry really takes care of everything. Just an incredible facility to rent from!

This facility is great. If you need storage and you’re lucky enough to be in close enough proximity to use this facility, definitely do. I am highly critical of ALL services I use; rarely do you get highly exceptional service anywhere, right? Well, I’ll tell you, the on-site manager, Jerry, is an exception. I just can’t say enough about how well he took care of us, Jerry is awesome! And the location was super convenient and so well-maintained. Best experience I’ll probably ever have with a storage facility.

Jerry was professional and helpful from arrival to departure! Perfect location and security. If our needs require us to use a storage place again would not hesitate to call iStorage.

Jerry, the manager, was very helpful and friendly. The facility is clean and well maintained. I would definitely recommend, Jerry has made it easy.

In my experience it’s been a very safe and secure place to store items. The manager, Jerry Carter, is refreshing in his dedication to customer service. In a moment where challenges abound, this was a delightfully smooth transaction!

I’ve been at what is now I storage formally Miller’s for 4+ years and what makes it five stars is Jerry. The facility is well laid out and well kept.

The management of this facility it very responsive and very helpful. 'Couldn't ask for better service

WOW, We are in such crazy times as citizens! To have the phone answered by Jerry, and his special support in regards to my needs is really special.l. Thank you Jerry!

Very courteous and prompt, comprehensive service. Great price and manager Jerry was extremely helpful.

I have moved a lot through the years so have used many storage facilities across the country and I have never met a storage employee as helpful, informative, and professional as Jerry in Carmel Valley Village. I recently needed a storage room and after checking out each of those nearby, I chose Istorage, solely because of the way I was treated by Jerry. From my first phone call, through the renting process and onto my moving into the storage room, he was always available & cheerful. He answered my questions immediately, (even when I texted after work hours), and, incredibly, asked me if I need any help getting my things from the car to the storage room! Let me say I am not into writing reviews. Everywhere one does business these days, you get an email asking for a review and I find it aggravating. This review I ASKED to do because I found this employee so unusually skilled at making the process easier, friendlier, and up front informative. Would that every employee took her/his job as seriously as this man does - and always with a smile. He is a gem. Look no further.

Great staff, clean, and safe!

First time I have ever rented a storage unit, Jerry Carter, the onsite manager was fantastic! Truly a 5 star customer service experience!

The Manager, Jerry, is so helpful, kind and professional. He always responds to messages quickly and follows through on issues discussed. Convenient location if you live in Carmel Valley.

Amazing place to have your storage! Very upkept and very friendly staff! Had Jerry help is out and was able to give us a great price compared to other companies. It’s also gated and secure. Would definitely recommend this place to anyone👍🏼😁

Very clean and accessible! Jerry the manager was very helpful and responsive to my inquires. The facility has the best storage available in the area, along with great security!

A positive experience and excellent service! Robert Mann

A great service and very responsive to our needs. Such a help during recent wildfires! Recommend them highly.

This is the first time that I need to rent a storage and I've had an excellent experience with Jerry who is the Manager of the storage. He provided me all the information I needed to , he is a very kind and nice person. I truly recommend you to rent a storage with Jerry. He is the best!!

Very Happy with this storage business. It’s always clean and has a small personal feeling. Jerry who runs it is very helpful and always pleasant and smiling. I would recommend it anyone needing a storage unit.

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