Storage Units at 4050 19th Avenue in San Francisco, CA 94132

Excellent customer service from Faquan! He was very accommodating and helped me out so much!

Nate was very helpful when I was looking for some units!

These folk know their business !!!

Very simple and quick to do online. Facility was clean and the staff was polite and helpful when I had questions.

Great storage very accommodating when we first moved in it was too small they had no problem upgrading us to a bigger one

I gave this place 4 stars, only bcuz there's a clothes donation box out in front and apparently it draws a lot of homeless people to it. And so the clothes and things are scattered around the box which is a little bit unsightly. But inside it seems clean and decent.

Very helpful worker (I think his name is Nathan). He was patient and answered any questions that I had. He helped me when my lock for the storage unit broke and provided me with a new one. This is my first time renting a storage unit, and the process was easy. Definitely recommend this place if you’re looking for a storage unit.

Good location Clean and secure spaces Reasonable pricing Recommend

Quick service Reasonable pricing Clean common areas

The property manager michael is great. Very helpful with all of our needs. They don’t raise the prices every 6 months like some facilities do also. Would highly recommend.

Micheal was very helpful and has great customer service

I arrived at iStorage and was greeted by Shannon. She was very helpful in helping me locate the perfect storage keeping in mind my belongings. I was very satisfied with the service and affordability and plan to be a continuing to be a customer.

Nice storage unit at good price. Manager Michael was very nice and helpful.

Michael was one of the nicest and most helpful people I've met. The storage was easy to access and the rates were good. What else can you ask for?

Michael was so helpful and professional. Simple and quick

Good and safe place for storage. Manager and staff are very efficient, helpful and professional. I had very good experience at this place.

this place is clean, accessible from the train and most importantly offers great rate, so perfect for me.

Super-easy with online reservations. When I checked in, the property manager got me set up quickly, and then walked me personally to my unit and showed me how to use my security code for the building. The facilities are very clean with the storage units being made of steel walls and floors.

Mike was alright 🤠

Eat, friendly and quick response to address my need.

every thing good.

It's a really cool storage facility in a ice area.

very easy to sign up

Michael Wagoner was really helpful and made the process easy. Good guy.

iStorage has made it simple & easy in meeting my needs. The office personnel, Michael was extremely Professional and knowledgeable in guiding me through my storage needs. His firm & kind demeanor put me at ease & I trust him to leave a spare key to my unit (in case of emergency). I highly recommend iStorage in providing any storage needs. iStorage does not charge ridiculously outrageous prices, they are the largest storing unit in San Francisco, they are safe and monitored, and in any event, Your valuables are insured & covered. . . 5 STARS for Convenience, Price & Professionalism

Nice people and easy to work with you guys!

Shaniesha and Micheal were extremely accommodating and helpful throughout the entire process. From finding a unit to filling the paperwork out, their best and main interest was the comfort and ease of the customers. Would definitely recommend this place to anyone.

Michael was very nice and explained all the details. As someone who knew little about storage, I was glad Michael was there to give me the rundown. Highly recommend to check this place out if you are in need of a unit.

Prices are reasonable and location is solid. Overall, communication is okay but their stated access hours listed here of 6am - 10pm are not accurate and I’m fairly certain most storage unit access is 10am - 6pm, Mon - Sat. Not that convenient if you’re moving and just plain false advertising. Wouldn’t have booked a unit here had that not been advertised.

My man Michael at the front desk really helped me out! He showed me the different size units and was very responsive to my questions! So far so good!

The iStorage location is very close to my residence, that's a big plus for my purposes. The price was an online promotion that seemed reasonable. The locker I chose is outside in a clean area, and it shows no sign of water damage, but this is California.

Great customer service!

Michael, was very professional, polite, courteous, quick and efficient. Best storage unit experience ever! I've used many in the past. Highly recommend iStorage because of the easy online application and docu-sign.

Love this place and love Michael, not only did he give me a really good rate, but threw in a bunch of free stuff as well, not to mention the amazing customer service, would definitely reccomend them for any storage needs!

Overall amazing experience! Michael exceeded all my expectations, was very friendly and informative. I literally have no questions or concerns moving forward and would highly recommend anybody in the area to choose this location. 5 stars, would store again

This is my second time using this storage facility and it never disappoints. The storage facility is very clean. Michael’s service was very exceptional.

Luther was nice and friendly. Knowledgeable and quick. Great experience. Would totally recommend coming out here for storage.

Smooth easy checkin ✅

Michael was quick, efficient and had a great sense of humor. Got a unit rented in less than 30 minutes. Great experience!

Michael was very helpful. I would highly recommend this storage place to everyone.

Michael was a great help at the store in SF!! So quick and easy, helpful and got me just what I needed! Thanks Michael!

Michael provided great customer service and was very thorough! Thanks Michael!

Michael is nice. Storage space looks good. Need prevention to keep out the homeless though

Michael helped me out getting a rental unit. He was really knowledgeable and straight to the point. Over all great service.

We’ve been costumers for quite awhile now. Over the holidays we were in a tight spot and Michael went above and beyond to help us figure out a way through our situation. Totally recommend.

iStorage on 19th Avenue is excellent storage facility: easy access to place, clean, spacious, and easily-accessible storage units, with very competitive pricing. Michael at the office was excellent to deal with, very friendly and takes care of your needs. He handled the paperwork in 15 minutes! You have to use iStorage for your self-storage needs.

I Storage is the best Storage Company in San Fesncisco. Right off 19th Avenue. Great lockers and excellent rates! Plenty of complimentary moving cart to use. Never busy and never crowded. Very Happy! 10 Star Customer Service. Fast and efficient.

It's a great storage! Very generous people.

The location is very convenient. The unit size is perfect w enough space for all of my belongings + enough rm to maneuver & reorganize if needed.📦

Mike and Dan were great! Fat and easy!

--Simply, in a matter of 40 minutes, my I-Storage experience created a Breath Of Fresh Air and solace from a place of overwhelm with moving personal items. --For sure, there is a "going the extra-mile" vibe about I-Storage because of Michael's stellar customer service. This was evident when I followed up a last minute online booking at 5:30 pm with a phone call on a Monday when the facility closes at 6pm. --Michael was upfront in saying, "if you arrive here by 6pm, then I can assist in securing the storage unit." Note, if this was another storage competitor, then the business stops service an hour before closing time. --When I arrived at 5:43 pm, Michael (of I-Storage on 19th Avenue in San Francisco) extended goodness in my I-Storage experience, and this stretched beyond the rental agreement sign-offs to how he carries a sensibility about the challenges of logistical needs in 2020 and the role customer service plays in the self-storage experience. -Continue STEP-ping!

Michael was very polite helpful and really came through for me on getting my unit. I am very pleased and would recommend istorage and michael to anyone looking to find a affordable unit with great service.

Michael is great. Easy storage.

Easy on-boarding, affordable storage and if you happen to get Michael handling your details he's fantastic and friendly.

Friendly staff and eazy to move in and get paper work done.

What a great place. The staff is so helpful. I have used other storage facilities before but it seems there was always a problem. These guys are coming through. They are so helpful.

Just go with UHaul

Michael made the process simple, easy, and quick. The facility has everything you need and the rates are unbeatable. Thanks Michael for the care!

Very good customer services. Quick transaction. Good price point

Michael is a delight. We appreciated his humor and how attuned he was to what we were looking for. He went over the options available and even proactively called when a better deal came up. Couldn’t ask for better service!

Everything we were looking for... Space, secure, accessible, good rates. Also they've got Michael, who is charming and friendly and made us feel very well taken care of, an unexpected and welcome bonus!

You answered all my questions and recommended the perfect size for my daughter's belongings.

Michael very helpful with size for items I have. I haven’t moved my stuff yet.

Awesome response time as well as polite and knowledgeable! Would recommend to freinds,and family! .5 out of 5 stars . Daniel was an awesome help and didn't mind pitching in a little elbow grease to help us out. Thank you i storage!

Excellent. I'm so happy I found and chose istorage

Michael is great

They have excellent services and reasonable price. Thank you!

Michael Wagoner was great! He help me handle a complicated account transfer with competence, politeness and patience. Thank you, Michael!

Michael was Great!!! He was very professional and gave us excellent advice and service.

Michael Wagoner rocks!!!

Super convenient location very super friendly stuffs! The price is reasonable for their sizes, worked out well for me, highly recommend it to you folks out there.

Michael was very professional with me. It is my first time renting a storage unit and he was more than happy to answer my questions and concerns as it's my first time renting out a storage unit. Great job

Michael was great. I was outta my grove. But it was quick and easy. The units are really affordable. And the area is nice too.

Great place, always clean, and real easy to pay your bill.

I am downgrading my recommendation from 5 star to 3 star. And this is why. I dropped off my car little more than one month before. Their pricing appeared slightly on the higher side (considering the fact that this is an open space for parking which is not quite spacious). However, I rated my experience five star primarily because of two reasons: their excellent and prompt response over phone — any time during the office hours you make a call and they will pick up the phone. The second reason for five star is this: it was very dark when I went to drop my car off at around 9:30 PM, and an elderly staff who probably lives there helped me park my car. There was not a whole lot of space around, but he brought a flash light, and more importantly, lent his hand to place the car-cover over my car. I am downgrading my rating because when I came back from my vacation nearly a month later I saw my car-cover missing. The car was covered in (regular) dust. I inquired with the staff on phone. Again they were super responsive on phone which I appreciate, but they could not explain what actually happened to the car-cover. I know the place is under CCTV surveillance, so they must have had video footage. However, they said on phone that they do not take the liability (!) of the items parked in their place, and advised me to seek help from my insurance. My insurance did not help (high deductible), and I lost a custom-fit car-cover which was fairly expensive. The car also needed a good wash (it seemed to be without the cover for days).

The staff at 19th Ave Istorage where amazing, friendly and very helpful. They are the self storage friendly neighborhood. I thank Daniel and Michael for doing a great job. 😊

Michael and Daniel were awesome. They saved me money and helped out a lot. Safe and secure doors with cameras. I love it.

Accomodating, pleasant, supportive, professional.

Dan the Manager and Michael are extremely helpful and friendly.

The staff was courteous and knowledgeable and the storage spaces clean and well-kept. I'm hopeful that my long-term experience will be just as good as it was getting started.

Highly recommend this place to anyone looking for an affordable and CLEAN storage unit! Not to mention Daniel is very helpful and nice, thank you man! -Pricilla V.

I was explained by Michael everything available to me at I Storage. He presented himself in a professional manor taking the time to make sure I unterstood everything from units available to paying my bills on time. This employee went above what average people would do making my experience a pleasure able one with I Storage

I had to store some stuff over the summer at the 19th Ave location and the boys there were wonderful! Everything went smoothly when it came to moving out and closing the locker just as well as moving our stuff in!

Best storage unit I've had in the city. Clean and not so shady environment. Daniel and staff were the best thing about this place. Very nice, chill and accommodating. Dan even saved me some money when I almost left a Uhaul dolly there on accident. I would have been charged for sure. Thanks man!

Friendly and helpful staff. Clean and well maintained facilities. Even parking was easy!

Nice

Their service is lightning fast. The space I am renting is exactly what I hoped for. Auto pay is great, especially if you go on vacation for the summer. Istorage is also perfect if you go to SFSU (they are a 5-7 minute walk away) and the outbound M will drop you off directly in front of their building!

Daniel was very professional and made the process of getting a storage unit super easy.

Your manager was very friendly polite and took the time to explain my policy and I storage procedures.Excelent service.

Friendly and easy process

Great customer service. Good pricing. Clean and secure environment.

Good location and clean storage area. Rates are realistic.

The staff here are in incredible at addressing any issue/concern/question etc. I would recommend this place to anyone who is looking for decent square-footage for a decent price in SF along with the customer service you deserve!

Good storage place with lots of options for units. Staff is great to work with . Location is clean and easy to get in and out. Highly recommended!

This place has top of the line, responsive customer service, ours was taken care of professionally by Daniel Martinez, whom I believe is the mgr on-site. Highly rec'd, thanks again, Mr. Martinez!

Easy to rent and move things in. My stuff stayed in good condition for the two years it took me to find a big enough apartment.

iStorage Ingleside Heights is great. I stored items there for 6 months. The place is clean, well lit and safe. My furniture stayed in excellent condition, never getting dirty or musty. It’s easy to park and load/unload large items. And, the gentlemen at the front desk were lovely from day 1 to my last day. Convenient location, too. I highly recommend.

I needed a small storage space for a very limited time. Istorage could not have been nicer nor more convenient for me.

The guy's behind the counter do a great job and acquaint themselves with every renter. Feels safe, lots of cameras. The most reasonable prices in sf, even if they are so far down 19th Ave.

Great place

Convenient and the management there is super cool. Little pricey but in San Francisco what ain't pricey? Definitely worth the price knowing your belongings are safe and secure.

Easy process Safe and secure Attentive owners Couldn't have asked for a better storage experience

It is not too safe place, and it is a mess...!

They make sure all of your needs are met in a professional manner

Very friendly and respectful staff. The prices are cheap here compared to other sf storage places, although expensive compared to places outside of the city.

I recently searched the entire area to find a suitable storage unit for my needs. I chose here over everywhere else because of the extra attention I was given by the staff and the service they provide. Joe, the manager is awesome! He went above and beyond to make sure everything I needed was taken care of without question. He is, by far, much better at customer service than anyone else i had met with at other facilities. Most storage units have no idea how to talk to customers at all. The experience here is much different. I feel safe and secure with my business materials being kept here, and I know that Joe has got my back. Keep up the good work!