I had a pretty good experience with iStorage on Hwy 92 in Auburndale. I made a reservation online, and received an automated confirmation that indicated I would receive a call soon from the facility to advise me of my next steps. After five days, I called and left a message, but never received a response. The next day, I called and left another message, which also was not returned. The following day, I decided to try doing another online reservation again. I received a call from the office the next day, and went to get things set up. The building is like any typical storage facility, lots of doors and hallways. It’s very clean. There are rodent bait stations located throughout the property, so hopefully that eliminates the apparent issue. We’ve since made several trips to our unit, and have no complaints.

Laurene was very very nice. She was very helpful with getting me the right storage unit. I do recommend coming here to get your storage unit. This my second time coming here and they are the best!!!!!!

The office staff was very friendly and accommodating! Thank you for making my storage rental a pleasant experience, even though I was the one flip-flopping. Definitely will recommend!

The staff at Auburndale is always pleasent and helpful. Love the a/c.

Love the customer service here the lady was nice and very helpful and went over everything really good.

Great customer service! Lorane was super helpful and made our move from a unit that was too small into a much needed larger one seamless! Thanks so much!

Thank you Lorene for your incredible customer service!! Super affordable(Best rate in town) and convenient location. We were in quick need for storage and they came through awesome!

Nice and clean, staff is very friendly.

The service was excellent. The storage is clean and the price is right. Please check them out if you need storage.

I have had a storage locker at this facility for a very long time. Also I live out of state so knowing that my stuff is safe untill i can eventually retrieve it is great peace of mind. I also like that the facility is all indoors and clean. The staff is first class Lorane is especially dutiful in her responsibilities to her customers. If you need a place to store your excess I would highly recommend them.

The lady who helped us was absolutely the best, nice and informative. the space was extremely clean. this speaks of someone who cares about her work. we could not be happier with our new unit. I cant remember the nice lady's name, but she needs a raise.

Excellent customer service they treat me like I’m happy that are so kind hearted and I just love iStorage

You staff were just perfect! I can't say enough about the staff ...... The units was nice and very clean

I love istorage the staff are so extremely friendly and nice I would recommend this place to anyone

iStorage has been an absolute blessing to me & my family. They let me get a unit without paying up front due to the limited time we had. Then I was suppose to return Monday to pay for the unit but I had an emergency & ended up going in Tuesday with NO problems. I even got a better quote & deal then before. I wanna thank these wonderful ladies who don't know my struggles but still went over & beyond for me & my two girls to prevent us from losing everything!!

Amazing place, clean and well kept. Great team, answered all my questions and even some i didn't have.

New manager is super nice, friendly, and helpful. Definitely recommend it.

Facility always extremely clean employees always well-informed with great positive attitude love visiting this place Wouldn’t take my business anywhere else money well spent

Came in 15 minutes before closing, Very great Ladies with helpful information.

Love the Ladies they are very helpful.

Great costumer. Very energetic. Awesome experience.

Very nice and helpful ladies and very clean

We had an excellent experience at the Magnolia site. Both of the ladies getting us set up were kind and fun. The facility is clean and well maintained. I have no concerns about my property being stored there.

Excellent customer service, I would like to thank Laurene, she took a very stressful day and took away most of my concerns. I was able to expedite my transaction and I completed my day relaxed. Thank you again Laurene for her Professionalism and knowledge of all the paperwork.

The staff is so kind and helpful! This place is amazing!!!

Clean and great units. Employees are awesome.

I made a reservation online but unfortunate which the wrong location but when I showed up the lady behind the desk said no problem with very kind caring and courteous gave me what I was looking for at a awesome price the unit that I received was clean and centrally located I have used this company before and they are top notch so if you're looking to store your needs this is the place to store them

Absolutely loved the manager. Very helpful and knowledgeable. Easy access for the unit. Thank God for the flatbeds and elevators moved in items quickly. Highly recommend

Agent there really nice and helpful

Laurence made check in easy! Great check in experience.

but I went to the site and told them what my special needs were they handled them superbly Josh the onsite manager to very good care of me explained everything told me about the specials and some of the equipment that I could buy right there and the homeroom I think they did an exceptional job like I said sometimes people come in and they're having to get a storage unit and they really don't know anything and that's where they came in and help me out quite a bit and I appreciate them I really am enjoying my storage experience with this company thank you find Veronica lake

Clean place to store stuff

Nice clean place

The customer service Here was amazing Shawanda went above and beyond to make sure I got all the info I needed

Great Staff!

Staff was helpful unit was clean and ready to go when I got there ... Access key pad could be a little taller hard to reach from a pickup truck lol . but still 5 stars

Excellent facility and staff...very helpful.

Nice helpful people got me in a storage that i needed nice clean place

The staff was very helpful & patient with me. I would highly recommend to anyone

Exceptionally clean facility. Staff is friendly and inviting.

It ok

The people and customer service is amazing.

The staff were very helpful and friendly

What a nice place, professional and super clean

Excellent service

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Andrea is amazing! She was extremely kind and helpful during our very trying and somewhat tedious recent move. Cannot recommend this facility enough! Thanks for being so kind, Andrea!

Andrea was extremely informative, friendly, courteous, helpful, and in a word AWESOME! I was happy to see how clean and well-kept all areas of the business are maintained. I feel comfortable having my belongings at istorage.

The girls there were exceptional. Very helpful. Andrea was very efficient and helped us with our problems that we had and alleviated the stress of moving from Tucson AZ to here. Both girls helped us with information on how to get around town and good places they suggested to go eat and visit. Andrea toured us and explained things regarding the facility. An amazingly clean and organized place. I would definitely recommend doing business here.

Best storage I've been in, their full staff are very friendly and assist you to the best of their ability. Location is clean and have never had issues with my storage..

the staff are amazingly helpful. Andrea and company have done everything to help me within their power.

Andera is a blessing...

The staff is very friendly, my storage unit is easily accessible. Love it!

Staff is friendly and helpful. Conveniently located for my needs. Not 5 stars due to two reasons - 1) access cuts off after 10 p.m.; and 2) some issues with some entrances and access codes. Still worth it.

Great service. The facility is clean; however, the entry doors and elevator have a raise threshold that makes it very difficult to move the cart through without losing boxes from the cart.

Good place for shipping via FedEx.

Friendly staff and very helpful. Clean facility.

Great friendly staff. The facility is always clean. Easy access to all storage units, on either floor. Fair pricing on storage units. A second facility just a few blocks away that offers complete shelter while loading or unloading, a cool concept. I recommend doing business with these two locations. You can also rent u-haul equipment. Pretty much a one stop, full service facility.

They were so friendly and helpful the people behind the counter were great. The storage unit was clean and I love the climate control it kept all my pictures and mementos safe for over 8 years

Friendly and courteous.

Very clean... nice people

Ashley and Laurene were very nice and helpful when renting a hand dolly for my recent move.

great people always very nice and friendly and very professional

The ladies at the Magnolia location were amazing. They made a very stressful time in our lives much easier. Anyone looking for a storage unit should definitely choose them.

Wonderful staff. Clean and safe environment. Easy to rent a unit and affordable. Great experience.

Nice like the storage units ...clean

friendly customer service and fast processing of my box.

the staff was very helpful and made the entire experience very easy. the storage room was clean and easy access and very secure. the location is perfect for my needs. there were plenty of moving carts, how every they could use some new ones all in all I would highly recommend I-storage over the other storage facilities near by

My first impression was how pleased the staff seemed to be that you even came in to ask about storage there, My second strong positive feeling came when we walked out to look at a storage unit, The cleanliness was refreshing. Then, finally, the great access hours, with everywhere very well lighted for safety/security, sold me. Thanks!

The check in was great,very fast and the staff in the office were very helpful and very professional . My unit was very clean when I got up to the second floor but I was a really put off by all the mouse traps in the halls, scared me to death. If one would have run out I would have had a heart attack. Makes me worry there is a big problem and I may have mice in my box's when I take my things out..........I sure hope not....please, please don't let there be any mice in my stuff.

I had a previous positive experience at Main Street Storage and found this time to be just as pleasant and informative. Both ladies at this cite were polite and very thorough. I know in advance that my rental time there will meet my expectations.

We sold our house in CT and moved most of our furniture and belongings into storage. When the mover was about 2/3 finished unloading the van, we all realized we would be running out of room!. Lucky for us, Kayleigh was able to set us up with another unit right away. She saved the day for us. Every effort was made to make sure things went smoothly. The units we have rented (and the whole facility) is clean and well-maintained. We could not be happier with our choice of storage facilities.

Was very easy to move into my new unit. I love the climate controlled atmosphere.

Over all a present experience, very convenient starting up.