Storage Units at 3836 Tollgate Boulevard in Naples, FL 34114

Every time I stop by the office Jennie is always very helpful and is able to answer any questions I have. Great asset to the company.

Jenny is great to work with!!! Very helpful, always calls back when busy and misses my call. I've never had this type of service in 25 years of storage rentals.

Jennie is an absolute Gem. Always has a smile and goes above and Beyond!

JENNY AND STEVE ARE VERY HELPFUL AND THEY ARE A PLEASURE TO WORK WITH.

When I tried to rent a unit online and was having difficulties, I ended up calling and talking to Jen and she was excellent in helping me find the right unit. She went above and beyond providing me the best available unit. Excellent customer service through the transaction! Highly recommend this storage facility and staff!

Buena atención

After hours I had too much that didn't fit in my unit. I was able to call and obtain another unit near my other unit easy over the phone with a young lady. Thank God they had customer service that and not an automated voice recording! The people at the Tollbooth Plaza location are totally awesome. Keep up the great work! The Jewtraw's

A++ Customer Service, thank you

Jennie is terrific! She is very competent and friendly. She would be the reason I would choose this location again for my storage needs. She should be the manager!

Jennie is always pleasant to deal with every time I have a question about my account or come in to pay my bill. She is a real asset to the company!!

Very good

Good storage place with a convenient location.

It Is a little tight to the parking lotmanuver

Very pleased to do business here. Jenny at the front desk was fantastic! Five star customer service like it should be. If you need space for your extra stuff, or parking, come, check her out. 👍🏻😊

Jennie was very helpful and very easy to deal with. I would recommend iStorage to anyone who is looking for storage space. Convenient location and the price is not too bad.

Answered all questions & representative was at location when I arrived

Great office people

Ease of renting and friendly staff!

La mejor experiencia que he tenido en un storage, en comparación con otros, este ha Sido el más limpio, seguro y cómodo, lo recomiendo 100% llame ya para reservar tu espacio ya que queda pocos disponibles por ser un excelente lugar, tus cosas estarán bajo vigilancia las 24 horas del día ya que hay cámaras de seguridad, incluyendo vision norturna para tu comodidad y seguridad, Gracias istorage❤️😍🤗🥰🙏

La mejor experiencia que he tenido en un storage, en comparación con otros, este ha Sido el más limpio, seguro y cómodo, lo recomiendo 100% llame ya para reservar tu espacio ya que queda pocos disponibles por ser un excelente lugar, exelente servicio al cliente, nadie te molesta, tus cosas estarán bajo custodia de cámaras de seguridad 24 horas al día, lo recomiendo muchísimo

La mejor experiencia que he tenido en un storage, en comparación con otros, este ha Sido el más limpio, seguro y cómodo, lo recomiendo 100% llame ya para reservar tu espacio ya que queda pocos disponibles por ser un excelente lugar

Great, customer service, Always kind and professional!!

IStorage of Naples is clearly a cut above the rest. Jennie is a gem, friendly and pleasant, and always willing to help. She’s a pleasure to work with.

Great storage unit! Good location. Good prices! Would definitely recommend. I love how the walls are metal and not any other more degrading material.

Ver accommodating and helpful not only with initial booking but also when I decided to increase the unit size the day i was moving stuff in. Office staff were most helpful. Clean facility and the a/c seems to work well in the storage units

Best service in townw, definetely recommended

Moving is was quick. Staff very friendly and helpful!

Excellent

An exceptionally positive experience!

Definitely worth going out of my way. The staff there is very helpful and organized. Always willing to help no matter what They make it real simple process. Total privacy come and go as you please long as you pay they leave you alone. Like I stated earlier they are definitely out of my way ( but conveniently at freeway exit), but it’s worth the drive for me for the convenience and peace of mind.A+++ all the way. I have several units there never worry one bit. Go get a unit while you can !

Great customer service. Thank you Jennie for all your help

Great customer service. The staff was extremely helpful.

They are very helpful

The online rental process is very convenient, and the whole thing went fast and very smoothly. The employee in the office was very helpful and pleasant also. Best prices and very convenient. I definitely would recommend istorage to anyone!

Good customer Service. Thank you so much Mr Steve God bless you

Been renting at this location for a while at this location and have interacted with many storage facilities and property managers and Steve and staff(Jennie) are amazing in how they are with customers(Me) and always available when I have any questions. Makes renting there a great experience for me.

nice and easy todo business with

Great place. Very friendly staff.

Awesome experience. Very knowledgeable staff with great personality. Would definitely recommend this 5 star storage facility to my family and best friends. Thanks for your help.

So far so good...no complaints right now.

Great storage facility. Managers are very helpful.

Steve and Jenny are always so helpful! If you leave a message they get back to you ASAP.. If there is ever a problem with your unit, they help immediately. Great place to keep your extra stuff!

Great customer service. I used it for a year to store a car because our house was rented. I removed the car from storage for several months. After I signed up again with a deposit, I realized I wanted to cancel the contract. They are a class act and offered to try and refund the deposit. It is stated that it is non-refundable. The manager came through and I received the refund. It wasn't even expected. We were very happy with the service when we used it. Everyone is very friendly and accommodating.

Steve the manager is a great guy and was very helpful.

Just started renting a unit. Everything seems to be great so far. After moving from Pasco county to Collier I was a little hesitant on placing my extra items in storage but with the secured electric gate made me feel much more positive that my item were safe.

Excellent

iStorage Naples is very well run by a great staff. This is probably why they are usually full, but I would happily recommend them to anyone looking for storage in the Naples area at a fair price.

very nice and friendly.

I've kept my boat there for almost 8 years now and besides three things that have came up missing from the boat and the always increasing rate for a parking spot it's not that bad of a place and the people are friendly.

Excellent service

iStorage was my first storage unit experience. Steve was awesome, friendly & easy to work with. I highly recommend iStorage & am happy to have chosen a five-star business.

Friendly staff & clean & neat grounds Only negative so far is I dont appreciate being forced to insure my contents. That should be my decision.

Excellent customer service. Jennie helped take the stress out of our relocation!

Very friendly environment and great service! Prices are good for the size of unit but overall I had a really good experience 5 stars for me!! Definitely recommend!!

Jen was very helpful and accommodating Got me the unit I need immediately

This is my third unit and they are great. They go out of their way to resolve any issue. I highly recommend this storage facility

Great personal on staff, very helpful!!

Two great people work there. Always cheerful and ready o assist.

Nice and welcoming people. Good prices too

Very nice people and good service

Excellent customer service, communication and follow up with Shelia property manager. She was readily available and provided me with appropriate multi month storage for my car. Highly recommended based on my experience. C Wurth.

This place is awesome the girls are always so helpful.I have been here three yrs now cannot recommend it enough.

Miss Jenny was very helpful and knowledgeable. The only suggestion I would have is to place signage up for where the office is and a direct contact number or buzzer so a prospective client can get in touch with staff when they are at the property.

Friendly, helpful staff. Clean grounds. Would recommend .

I highly recommend Naples I storage. It’s very convenient to get into and unload and get into your storage unit. The girls in the office are a pleasure to work with, very helpful and accommodating. I’ve been in Naples for 25 years and have used five different storage places, this one is by far the best!

The place is clean, the staff is friendly and helpful.

Convenient location and friendly staff!

Office staff were very nice and helpful. Renting a unit was a good experience. The unit itself is very difficult to open. Obviously old and maybe warped. I struggle with it every time.

Very fast paper work and good staff. Cheapest place in naples.

Clean storage at a great price and convenient location.

Had a very Awesome experience here at I-storage.. The personal was very kind and courtesy and very helpful on helping me with accommodations.. Thank you to Jennie and Sheila..

Shelia and Jenny were helpful, courteous and fun to work with on renting a unit. I checked several places in the area found their pricing very competitive.

Great storage I have been renting at this I storage for over 2 yrs and wouldn't change it . I Storage is 24hrs security patrol Very clean EXCELLENT CUSTOMER SERVICE The 2 women that work at this location are wonderful , very friendly, helpful and professional I recommend it 👍👍👍👍👍😄😄😍😍

Very attentive to customers make feel at ease thumbs up

Muy impresionado con la forma en que hacen negocios. Reservé en línea. Cuando fui a su oficina, me atendieron de inmediato. Sheila fue muy amables y profesionales, necesitamos mas personas como ella en nuestra ciudad. La unidad de almacenamiento estaba limpia. La propiedad se veia que le dan un buen mantenimiento. Muy contento con mi transacción. Definitivamente recomendaría esta instalación!

Wonderful service accommodating and friendly the lady Jenny is more than helpful and goes above and beyond to make sure you are happy with your storage needs. Just wanted to say thank you to istorage for helping me through our move.

JENNIE was very helpful and pleasant. Couldn’t ask fo a better experience.

Was very professional and friendly

I choose istorage because they have a very friendly staff and they have a move- in special. Couldn't ask for more! Great place all around, Thanks istorage!!

Oh, Oh Sheila, and Jennie Jennie who can I turn to, are awesome. Easy rental procedure, good prices, and clean.

My husband and I own a 5th wheel and we are looking for a safe secure place to store it. I called today and spoke to Jenny. She was very informative and explained our options and gave me pricing. Thank you Jenny for the info!

I’ve used this location for now my 3rd time, I’m a seasonal worker so I store my furniture for 5-6 months. Clean location, easy access, fully gated with cameras and keypad access. Friendly staff, good prices, easy transaction. Have trucks available to rent, and moving supplies on site to make moving a breeze.

This is a very nice, well maintained, and secure storage company. I use storage units often for tools when I work out of town, and this is by far my favorite in the Naples area. Most places I deal with, or even just call for a price are either pushy and try to get me to rent for longer than I need, or are just indifferent, and don't seem like they care about my needs or concerns. This iStorage however was a different experience. Jennie was very nice, helpful, genuinely seemed to care about my concerns, and was a joy to do business with. Ad to that fair prices, and a good location? This is THE place to store your stuff in Naples.

Jenny was very patient with my questions and went out her way to get my business. I'm sorry my application of the space would not work because I felt I was dealing with profession people. I will recommend i Storage to my freinds and will return myself if my needs change.

I had the pleasure of talking with Jennie regarding renting a storage unit. She was extremely nice and very, very helpful with all my questions. Will definitely be renting in the near future and will be renting from Jennie for sure. Couldn't ask for better customer service.

I rented a parking space from Jennie today. She answered all of my questions and gave me a tour of the place. She delivered great customer service and was a pleasure to work with.

I called asking about cost, availability and sizes. Jenny was so personable, like we were friends for years. She told me everything I wanted to know and more importantly she told me what I didnt realize I should know. I have no doubts about leaving my valuables in their (HER) care.You have a top notch employee in Jenny. I have and will continue to recommend her office. Thanks Jenny.

Had allot of trouble with my trailer becuz of some other trailers that were allot longer then said to be. They allowed to park in a temporary spot. Well,I was in a car accident an buth pretty bad but I storage called me, timely fashion to tell me it had to be moved My boss had to move it for me I was not able to be there or hell but they had the same problem but this time they took the time with my boss an found a different space one easier access more room no extra charge for. Of course soon as get down there an pay this month ugh. I forgot. Ok got to go to pay online service. Hope you choose I storage you wont be disappointed. No I'm not a spoke person for I storage. But I did stay at a Holiday inn Express last night. Hmm. Lol is ok I'm a Dr

Sheila is the best she is soooo fast and nice. Move in and move out was soooo smooth. We just made a big relocation from WA state and needed somewhere for our travel trailer last min. they got us right in. The experience was so much better then where we rented a storage unit locally and if we ever need a storage unit or place for our travel trailer again we will be coming here!

Great place to have a storage unit. The staff is always helpful.

customer service people we dealt with were pleasant and very helpful to our needs..

Always very attentive

As for a storage facilities go, this one is top notch. Everything is very clean. I have had a storage unit there for over a year and have had no problems of any kind.

Good customer service staff and secured storage units.

When I contact you for storage, I had immediately a good welcome with Sheila. I had the good answers and the site I would desired. So I received the price and the date It is possible to come there. . I had so much service with Sheila that I referred my friend to rent a site there. My friend had a site near the mine. Best regards October 11, 2018, always when I contact you , I receive the same service that last year and I am very glad to meet Sheila and Tammy on the next november. iStorage Naples is a good company. Andre

People are great to work with. Prices are fair.

The staff was courteous and helpful when ever I had to contact them with any questions.

I am a return customer , the employees in the office are very helpful and also very fair. I would not consider using any other storage of facility

Well organized. Staff were very helpful. Space was even larger than expected and was clean. Price was right!

Excellent customer service!! I am moving to Florida from Ohio in a few months and needed to rent a storage unit to store some things I had been purchasing via Craigslist. The wonderful team at iStorage Naples worked with me long distance to make sure everything ran smoothly. Communication has been stellar and rental details all went very smoothly, even though being done long distance via telephone. I have dealt with several people and it has been one of those rare instances where the left hand actually knew what the right hand was doing. There was absolutely nothing confusing during the entire transaction, I was called when I was told I would be called, everyone I spoke with was extremely pleasant and well-informed, and they totally exceeded my expectations! Highly recommended

Nice selection, good prices and friendly staff. Will use them again.

Average storage but I'm not sure how the climate control works. Seems hot in my unit, probably due to some of the insulation falling down. Friendly staff.

Attentive and helpful from my first phone call to showing me the unit. I used iStorage Naples before and I would use them again.

The staff was very nice and helpfull. Easy to get in and out and very reasonably priced . Thank you

I'm giving Tammy 5 stars for her kindness and knowledge of any question I may have as well as anytime you speak with her she's always the sweetest person, and does an awesome job there! I think that both ladies are doing an absolutely amazing job with cleanliness of the property and prompt with any issues or questions that I've never experienced at any of the other storage units I've rented in the past!!! That's why we have rented 3 units and love when we have the time to thank both Tammy and Shelia on what an AWESOME job their doing .. I'd recommend IStorage because of these 2 lady's knowing that we 100% taken care of !!!

Nicole and Sheila were very helpful and quick. People like them are very difficult to find ,they do an outstanding work . Thank you very much. I will recommend iStorage to everybody.

Nicole did an awsome jod! She was fast and very freindly, she answered all my questions, veiwed the unit and was out in no time. Great work from Nicole!

What a friendly, informative, helpful time i experienced at i storage in Naples with Nicole. She was kind and easy to relate to. We got a storage immediately and referred friends and family who also got a storage there. Loved her she is an asset to your company.

Wonderful staff! Best prices in Naples! Facility very clean!

After a very long drive down from Indianapolis, I was greeted by the front desk and immediately Sheila helped to get me checked in. Every thing was very well explained about cost, payment etc. She then drove me to my unit, unlocked it, and made sure that it met my approval for cleanliness and size. I would definitely use them again if the need arose.

Our reservation process was easy and fast. I checked around town on many rates and iStorage has the best rates. The office staff when I went to pay and sign my contract were very friendly, informative and efficient. I like that you can pay on-line and get e-mail reminders. The only reason I cannot give a 5 star rating is that when we moved into our unit, there was a grease/some liquid spot in the unit that had not been cleaned up. It appeared that someone had previously parked a vehicle in there and something had leaked. It was slippery and we had to scramble for something to cover it with so we would not get this on our belongings or worse yet, slip on this grease while carrying heavy furniture. Otherwise, all is great and I would recommend them to anyone looking for storage.

After shopping around I found iStorage to be the price plus a one (1) month free special offer. The person helping me was very nice and shoed me the unit that I would be renting. It was perfect. A 10'X15' for just over 100.00 per month with the December month free. However, since I was going to be starting half way thru the month on the 15th of November I asked for the month of December to be my free month. After the nice lady entered in the results I discovered I was paying more than I was supposed to. The attendant had to call her manager and then a few other managers to get a credit for the month of December. Apparently the software would not give me the discount. So she took off the initial application administration fee of $25.00 and credited me $25.00 for the month of January to make it right. It was somewhat confusing and most of it didn't make any accounting sense. All in all the service was good and the price was right.