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Customer service is 100% satisfying but as a renter dealing with the company itself is not a 5 star rating. I don't like the fact how much and how often they're increasing rent. It's not worth it. So if you don't mind frequent rent increases this would be a good place.
Ashley and Victoria were awesome and easy to deal with. Highly recommend!
Great ladies up front that are really helpful. But the company themselves will raise rent without notice, running long time renters away for more profit.
The best service ever
Renting online easy process. Clean place. Gate and camera system a total bonus.
Very helpful and clean storage! The property is well maintained. Customer Service excellent.
The ladies were amazing . Got my storage unit fast . & the day of. Wouldn’t go anywhere else. Nice & clean units..
I did an online lease on Saturday and I just want to say everything was lovely when I called up there a lady answered the phone and she helped me figure out everything!!
My husband rented a storage unit on Saturday and I believe he worked with Victoria Norred. Hands down the beat person she made rates really affordable and made sure we got everything we needed . When you go to I storage make sure to ask for Victoria
Ladies in the office are always are helpful. I have 3 units and always use them as my storage needs.
Victoria was very helpful. She called back when they had a size I needed in Climate control come up. She even waited in the office to make sure I got was able to get my unit rented as I got there right before she closed. She didnt rush the process and made sure I knew my codes. I highly recommend using iStorage
Victoria norred is the best I highly recommend her thanks for everything you do
The ladies in office are awesome and helpful. I have rented total of 3 units in a month. They have made the process very easy each time. Very convenient to my house
Amazing Customer Service!!!
The ladies in the office are awesome. They make paying our bill easy. They are always nice and friendly helping me when we are in need.
Property is easy to get around, staff is fabulous. Thank you!
The best experience ever Ashley Brazil she need a raise
If you are in need of a storage unit in the LaGrange area iStorage is the best. The customer service I have received from the first day from Ashley and Victoria has been awesome. The experience is refreshing to know good friendly customer service still exists today. Ashley and Victoria went above and beyond and I truly appreciate them both
The place was well-kept, and the management is understanding and will take care of you.
Ashley and Victoria have been so helpful and accomadating during these uncertain times. I live out of town and needed to clear out my parents' home for storm repair. Paperwork can be done via phone. The website helped me plan out the size storage I needed. Plus, I was able to secure the storage online. I love the first month for a penny and a free lock! Great customer service and follow through.
Great friendly staff and nice clean lockers!! Password gate too so get one here if you looking!!
Yo this Victoria chick was on point with renting me a storage building. So professional and nice. I will be sending all my homies her way.
Victoria & Ashley are very professional young ladies that I would recommend for all your storage needs. They are a Joy to do business with.
Ashley and Victoria was very helpful and professional, will definitely recommend :)
While looking for a storage for my daughter for her dorm belongings they were very helpful. Answered all question and walked me thru everything down to the signing.
Awesome customer service!
Inquired about a parking spot. The customer service was great. We will being storing our boat over the summer.
My aunt just rented a unit while the gate was being updated and the office assistants were very patient while helping us with our uhaul. I will tell our college friends to use them
I rented 2 units online on 2 different days and the manager in the office waa very helpful on helping me have the door code. There was welcome package for me in the unit with all the info I needed. Very useful!
My husband just rented a unit from here and the office lady was very sweet and answering all his questions
I was acquire information for my brother for price on units. When he comes in town we will be back to rent. A tenant that already rents recommended us.
Awesome storage place
Vickie made everything so easy best customer service I've had in a while
Very helpful. Even waited while I called my wife to make sure it was correct sizw
Victoria was very helpful as it was reserved under my daughter name but she couldn't make it. She allowed my name to use the reservation. She was very helpful with making sure we had all codes to get where we needed. I feel very secured. As we only need this unit for a month but she explain what to do to for the move out. Highly impressed!!!
Ashley and Victoria were great !
awesome staff and very friendly!
Very friendly as well as knowledgeable employees with excellent customer service on each and every visit.
Great customer service!! Best storage unit in town and these ladies are lovely!! I will definitely be back to get a unit at the beginning of the year!! Thanks Ashley and Vickie!!
I was interested in a storage unit. They answered all the questions and showed me the different size units available
Victoria and Ashley answered all my questions I recommended this for your storage
The staff at istorage are very nice and friendly! Ashley answered all my questions with ease and was very very helpful! Glad I came in!!
Wonderful place for storage! Ashley is a very helpful person
Ashley was very nice and super easy to talk to when asking questions about the various storage units. I was super happy with the storage unit we chose. Very thankful for all of Ashley’s help!!
Very nice facility and staff. Very professional and courtesy! Ashley made sure we were taken care of and took time for us to be picky about what unit we wanted! Great place to store your belongings!
Excellent Customer Service!!!
Awesome place. Highly recommended. Awesome service. Ashley and Tatiana are the best !!!
Ashley was really great , very helpful and respectful.. I recommend for everybody..
Excellent staff in the office!!! They always come through with great service!! Ash and Tati are the best!
Great experience! Friendly staff and very professional!
The office staff are highly professional, courteous, and were very helpful from move in to move out. Would definitely recommend and use again myself.
The lady was very help and nice I would recommend this place for storage plus my first month was free
I have 2 in the same storage. Well maintained. Also insured
Awesome place at very reasonable rates! Ashley was very helpful and super friendly! Would definitely use them again!! Thanks iStorage!!
Great customer service 😃
Ashley Brazill, was exsteamly helpful and was very professional she conducted herself in a very professional manner
Simple, easy, friendly.
Well, I couldn't figure out how to change my last name on this review. We really had a great experience here and the girls in the front were super helpful and easy to deal with. They made everything easy and were always available to help when we had questions. Thank you and we will use again if we need storage!
I have rented a storage here going on 3 years and have enjoyed my experience so far. Ashley is always great and helpful.
Ashley is super nice, had the right size unit and the price is reasonable.
This place is awesome! Ashley has been the best, so helpful with our move. She was able to get us set up and made the whole moving process so much easier! Thank you 😊
Great looking and clean unit. Staff is very knowledgeable and friendliest I've ever dealt with! Highly reccomend!
Very good place I would recommend it to anyone I give them a 5-star or more I have been very good to us we've had them for over two and a half years give him a try you won't be disappointed.
No worries!!!Tatiana will take care of all of your storage needs. I was a a tad bit nervous of the whole process but Tatiana &her staff took that feeling away. In &out less than 25 minutes. Kudos to Istorage -LaGrange.
the office person was very helpful and nice storage space clean and perfect size units
Great customer service.... Ashley and Tatiana reflects quality customer service always welcoming and goes beyond to provide quality service... Thanks
Love these ladies!! Always so very friendly and helpful
This is the best place! The facility is outstanding! The staff (Ashley and Tatiana) are the absolute BEST! They will provide you with excellent customer service, very helpful and informative! The units are well monitored and the property is so clean! I will recommend this place to anyone in need of storage! IStorage is the best in town!
Moving can be stressful but Ashely and her staff make my experience a pleasure. Ashley helped me find a unit that was suitable to my needs. She also recomeneded 2 protective covers that I purchased to avoid my items from being scratched or torn. Despite the freezing rain, Ashely allowed me to view my unit with a warm smile! Additionally, Tatiana provided courteous customer service during my check out. I look forward to providing a follow up review upon termination of my rental until.
This place is amazing. Some of the sweetest people that work there. The manager Ashley is very helpful, respectful, and always has a smile on her face. I will not go to any other storage buildings from now on because it doesn't get any better than this one.
Second time using. Great helpful staff.
Ashley Brazil and Tatiana Williams they are the best! Great service. Thank you!
Great job ladies
Excellent customer service
Very nice workers. Clean.
Nice clean lot
I love there nice service
Got a referral from Broderick Talley . The people were very nice in the office and very helpful
Needed temporary storage while moving. Spoke with Ashley who answered all my questions and made it a pleasant experience.
I was in need of a unit ASAP. I requested a resrvation online at 4:45pm, Ashley called me within one minute to begin the process of getting everything set up. She was right on top of things and incredibly courteous the entire time I was with her. If more businesses had employees as great as she is, it would make it a much better experience for consumers. I will definitely be referring people here.
The facility is always clean and managed very well. Ashley is super helpful and nice. The professionalism of this establishment is always top notch. I would recommend to anyone.
Awesome place very helpful staff really clean units
I needed fast accommodations as I was limited on time to find a clean climate controlled storage unit. Ashley went above and beyond expectations in accommodating my needs in a friendly manner. She has a very sweet personality making the work more comforting. Any question or issue I ran into she handled immediately. I would definitely recommend Simply Storage to everyone!
Best Customer Service :)
Ashley keepa the property clean and nice
Stayed past close to help me move into storage locker on my tight schedule
Ashley Brazil was a great help, go see her
Great people.. love the environment
Love there service and the clean site
Not sure what to say about this place other than it’s absolutely AWESOME!! Ashley is amazing and always accommodating, even when it comes to answering the stupid questions I toss her way! The units are great as well and you can’t be the prices or the service! Thanks Ashley for all you do there!!
I was very impressed with Simply Self Storage. I didn't realize what a great opportunity I had right down the road. The service was great and all the questions I had were answered. I will definitely be back! Thanks Ashley for all your help!
My experience with simply self storage is very good. The staff is helpful and courteous. Would recommend Them to anyone.
Ashley is absolutely amazing! So helpful and considerate.
First class customer service.
I had a wonderful experience here and the manager Ashley is so friendly and helpful!!
The young woman that help me was do friendly. If you're looking for a great place to store you items I would choose Simply Self Storage over anyone! Plus they have amazing customer service!
Best storage in Lagrange and awesome customer service!
I’ve been a tenant here for over 3 years and the staff has always been helpful and curtious to me. Awesome place to rent!!!!
Fast and Super easy, staff was very helpful, Christian and Ashely were top notch. Thanks for your professionalism.
Absolutely love the service here the people in the office are so bubbly and professional. I have stored with Simply Self Storage a while now and Ive seen different management in this office I can say by far these two are the best I always leave smiling and I know they are always on top of any issues before they start I will continue to store here with this facility, I feel confident and comfortable storing my things here and I highly recommend anyone needing storage to go to simply self storage and say Whitney sent you :)
Great customer service. Best storage experience I’ve ever been in.
They arr the best
I love there service
Christian and Ashley were so nice to me . They met me with warm greetings! The location was super nice and clean. They just remodeled the floors and I’m super excited about my new commercial , retail location , ! Come visit my beauty retail location golden luxury at 2170 West Point Lagrange ga
I am a employee in a office unit here-everyone is very kind and helpful The units are very clean and the whole area is clean at all times. Looking for reasonable space at a fair amount this is the place
Awesome customer service
I started my relationship with Simply Self Storage in LaGrange with a storage unit. I am now in the process of opening a retail store in one of the large office/store spaces they have at the same location. I found the staff to be extremely congenial and helpful in every way. They treat me like "family" and are so respectful. Great place!!!!!!
The employees were very helpful when deciding on what size storage unit we would need. We ended up having to get a climate control unit also. (More stuff than we had expected when moving). Clean facility and helpful service.
Back 2 Basic Boxing ..... big, lots of space inside , great to hold a gym in love it
Wonderful place to store. The employees are awsome.
Such a friendly staff. Stop by and see them for all your storage or office suite needs!!!! Brandi and Ashey are fantastic!!!
This is a great facility nice,clean Environment Brandi and Ashley are awesome very friendly people pick this place to store ur items (Boxing)
Highly recommend this place!!
Christian was the greatest help! He is very professional and helpful!
Brandy and Ashley are the greatest
I recently rented two storage units at Simply Self Storage in Lagrange, GA. Ashley and Brandy were simply amazing! They both were friendly, helpful and very courteous. Moving is always a difficult process. I was moving from another state and both these ladies were always accommodating to my needs. I have rented storage from other companies in the past but Simply Self Storage was by far the best company I have ever rented from. Huge Thanks to Ashley and Brandy!!!!!!!!!
Ashley and Brandy are absolutely amazing and has the best customer service in Lagrange.
The staff was awesome and willing to help every step of the way. I highly recommend them for any of you storage needs!!!!
Very professional and helpful.
The staff is very professional and nice. The Manager was very thorough and was an expert in her field. I love this place and my new salon.
I would highly recommend Simply Self Storage to anyone looking for a little extra room. It's very well maintained and I cannot say enough good things about the ladies in the office! Ashley and Brandy keep up the good work!
Brandy and Ashley are very helpful but the guy not sure of his name is just rude
The managers treat us with respect..Ashley and her worker/partner are great at what they do...
Simply self storage of Lagrange is simply the best!!! Clean, secure units, nice office spaces and very polite and knowledgeable staff. Brandy and her team are the greatest!! I will be definitely recommending this business and this team to every one in the market for storage or office space!!!
I rented from this place a month ago and the staff was awesome and the place was really clean!!!!
Ashley and Brandy were both so understanding of my situation and offered to help me with anything i needed. Great customer service and would definitely recommend to friends!
Great customer service &&'d facility!!!
Brandy was a great help in accommodating us with a professional and clean atmosphere to represent our brand to the customer base we have!
I was very happy with the rental unit process. Brandy was very knowledgeable and helped us immensly. Highly reccomend! Being able to pay online is a huge plus!
By far the best Storage facility in Lagrange ! The staff is "Simply" amazing and could not be more courteous and helpful , especially Brandy and Ashley :)
Staff very friendly and helpful. Gates and cameras for secure storage.
Excellent customer service clean facuilty
Stumbled upon simply storage , I must say the quality of customer service has been exceptional , the front management went out of their way to help me with all my needs. Ashley Brazil and Brandy Williams are a very valuable asset to this company. Keep up the good work guys.
The staff was great and very clean facility
Brandy was wonderful !.. she made sure I got my storage room right away so that my son - arriving from college today !- had room for his stuff ... I will def recommend!
Best Staff In The Business!!!!!!
Excellent customer service great clean facility
The amenities of the facility are well kept and well maintained. The staff is the most friendly and helpful. I would gladly recommend this location to anyone. 5 Stars all day !!!
Nice, Friendly, and Courteous staff!
The staff is phenomenal and very easy to get along with! The manager i spoke with on a storage unit worked with me on many different units, her knowledge and experience really helped me conclude on a decision. And im ready to become a tenant for this wonderful crew!
Love these girls. Super nice
Great place to keep your items stored. They have units with ac and heat in them if needed. They also spray for bugs once a month.
We purchased excess wholesale fixtures that we needed to store in the area and someone recommended Simply Self Storage. We were very pleased and worked with Brandy but all of the staff are very courteous , knowledgeable and most of all professional, in addition the units are very affordable and most of all well maintained . I would recommend their facilities if you need to store items . Very pleased
Had a wonderful experience here and the employee Brandy was wonderful helping me! I would definitely recommend this place!
The property manager is very knowledgeable, helpful, friendly and a great person to deal with all around. I will definitely use them again in the future should I have the need. I would also recommend them to anyone.
Love this place!
It was great and the convenience was awesome thanks I'll definitely be back Thanks Ashley
Great place to store your stuff and the staff are awesome
By far the best experience I've ever had. The manager was so nice and really went out of her way to see that we were taken care of. The girls that work there show such professionalism. Would recommend this place to anyone. They went into great detail about the services offered and even seen to it that we were set with all the materials we needed to move. This place is a ten.
Awesome service from Ashely and Katie...very helpful girls the place is clean I would recommend this place to friends and family. So make sure you stop by there you won't be disappointed.
My mother in law recently leased a unit from this company and she told me Katie was very helpful to her and patient as is my mother is a handful sometimes.But i definitely recommend this company as they are very professional and helpful to customers and their questions.
I could not have been more pleased with my experience renting at SSS. Katie is fantastic to work with ! She is very professional, knowledgeable and extremely efficient with attention to every detail- she truly goes the extra mile for customer satisfaction! She is truly a pleasure to work with.
I have worked with the public all my life and it is great to experience the friendly and helpful employees here in Lagrange. Ashley and Katie are a great asset to your company
I have been renting Suite #14 and the back two storage units attached to my office suite for over 3 years. My company is Sign Express. I can not say enough how great this location and the people running it have been. Every manager has been very good, but especially Amanda and Ashley have been the best so far. I have no plans of moving, this facility treats you right.
Love this place nicest facility in town the girls inside are beyond helpful no matter what your situation is they make sure they do anything they can to help and their call back time is awesome I've never had any issues here and will always recommend this storage facility to friends and family
Ashley and Katie the property managers are AWESOME they answered all my questions and made my move easy and convenient the property is so nice and clean I recommend simply self storage to anyone looking for the best storage experience in town.
About iStorage LaGrange, GA - West Point Rd
iStorage has a tradition of offering only the best security features for our customers, and our West Point Road secure self storage facility prides ourselves on maintaining that tradition. We offer security cameras, keypad entry, and indoor lighting in addition to wide aisles for truck access, drive-up unit access, climate controlled units, carts, dollies, packing supplies, and even retail and commercial space. You’ll also find:
Vehicle Storage: If you’re finally ready to store that extra vehicle somewhere you know it’ll be safe, consider storing it with us. We have a variety of units available ranging in size, from those small enough to accommodate a motorcycle, to those large enough for an oversized truck or SUV. The best part is, storing with us means you no longer have to worry about vandals, pests, weather, or anything else harmful accessing your car.
Boat Storage: Would you like to find a secure place to store your boat when you’re not out enjoying West Point Lake? At our facility, your boat will not only remain safe from vandals, but also the possibility of damage from weather, humidity, and pests, making owning your boat that much more enjoyable.
Our facility has a number of great features such as:
- 24 hour video recording on the premises
- Business Storage
- Climate Controlled Units
- Deliveries Accepted
- Drive-Up Access
- Electronic Gate Access
- Extended Access Hours
- Fully Fenced Facility
- Indoor Units
- Loading Dock
- Locks Available for Purchase
- Moving Supplies Available for Purchase
- Paved Parking
- Uncovered Parking
- Well-Lit Facility
- Wide Aisles for Truck Access
- Month-To-Month Leases
- No Deposit Required
- 5% Active Duty Military Discount
Directions to iStorage LaGrange, GA - West Point Rd
West Point, GA
Follow US-29 North and GA 14 east towards Lagrange, GA. You will drive approximately 13 miles passing the intersection of Old West Point Rd and Lukken Industrial Dr (now about a 1/2 mile from property and & Domino's Pizza on your left) Continue on US-29 & GA 14 till you see the sign on the left. Turn left onto Avery Dr and then take an immediate left into the complex.
GA 109 & US 29 split, US 29 & GA 14 West
At GA 109 west and US 29 split(traffic light) there is a Burger King and Piggly Wiggly grocery store at light. Follow signs for US-29 south and GA-14 west heading towards West Point, GA. Proceed about 1/2 mile (McDonald's on left) till you see the sign on the right. Turn right onto Avery Dr and then take an immediate left into the complex.
I-85 N or S, GA 109 west, Downtown Lagrange
Exit I-85 at exit 18 towards Lagrange, GA. Turn right onto GA-109 W(Lafayette Parkway) following GA-109 west(about 4.2 miles) Continue west on GA 109 west towards downtown Lagrange (name changes to Vernon St. Continue west on GA-109 west and junction of GA-14 west and US 29 south (about 2.3 miles) At GA 109 west and US 29 split(traffic light) there is a Burger King and Piggly Wiggly grocery store at light. Follow signs for US-29 south and GA-14 west heading towards West Point, GA. Proceed about 1/2 mile (McDonald's on left) till you see the sign on the right. Turn right onto Avery Dr and then take an immediate left into the complex.
West Lukken Industrial Park and Vernon St
Across the street from Global Beverage on West Point Road Between the New Piggly Wiggly & Hog Heaven
West Lukken Industrial Park , Lee's Crossing Apartments
Reviews for iStorage LaGrange, GA - West Point Rd
Ashley and Tahiana where so helpful and nice.
Great customer service and facility.
Ashley and Tatiana provided me with amazing customer service. They greeted me with a smile and helped me with all of my storage needs. I recommend iStorage to everyone! Thanks Ashley and Tatiana!
Great customer service!!!
Ashley and Tatiana was very nice and helpful! They made my first storage experience quick and easy.
Very pleasant, helpful, and professional.
Ashley was very helpful finding a storage solution for us. It was pleasant working with her. I highly recommend.
Great customer service... Go beyond to satisfy the customer...
ThAnks Ashley and Tatiana I truly appreciate you all for your great service...
Best Customer Service!!!
Ashley Brazil and Tatiana Williams are the BEST, very polite and respectful they made my move easier.
I needed something quick and small and these ladies helped me out in the best way possible. Thank You Ashley and Tatiana!
Very, very, very, very satisfying.
My time is very important to me. The young ladies were very fast very good and efficient.i will use and recommend this felicity to everyone I deal with. Honestly everyone would love to have good help like them.ASHLEY and Tantinia.very pleasant to work with. Thankyou.
Great business. Clean.
Great business. Very clean. Very impressed. Girls are also great on the eyes.
Great customer service!!!
Ashley and Tatiana was very helpful:)