Storage Units at 1300 Shurling Dr in Macon GA, 31211

Needs better customer service. I was told my unit was locked& unsecure. I go check it and it was indeed secure, the door didn’t go up. I call with no answer but catch the girl leaving and explain to her that it’s secure and she’s telling me it’s not, she had an attitude and said she’d check it Tuesday (today) and that if it was secure then to disregard it. I show up at 9am today and wait on her to arrive so she can show me if my unit was actually secure or not, seeing how I lock it the same way everytime. I call instead of going inside and again she still had the same attitude from Saturday telling me that it’s fine if I fixed it. There was nothing wrong in the first place. Nor did she decide to check my unit in front of me so we could see it together. I simply wanted to make sure that everything on my end was good and not get charged an unsecure fee on somebody else’s behalf. The attitude she had both times was never needed. Update: She called yesterday and cleared up the confusion. I was unaware that my unit also has a back door to it that has a lock on it, which was locked and unsecure. I had movers so I never knew, along with being told that I only had to get one lock on the first day. I was sent a picture of it and explained that the lock will be removed. Everything is fine now.

Very nice place

Love this place

Had to move that furniture. Truck rental pretty good deal.

It was a very pleasant experience. The lady who assisted me was sick and still gave great customer service!!

Great place to do business with

Ok little pricey

They are wonderful. Love them.

Very safe

Liked having our stuff there till they decided to up the price to 40.00 from 30 for such small place

Nicci at the call center was sensational!!!!!! I called to pay my bill and she informed me it was already paid!!!! Wow!!!!! Ridiculousness!!!!!!!!!!!!!

Excellent place to store things and the staff ....ESPECIALLY AMY...very friendly and welcoming. Its not very often a place like this shows their appreciation for a customer but this place does that. Its clean, secure and climate controlled which was important for the things our company. MAKE SURE YOU ASK FOR AMY. She is extremely personable and helpful.

What can I say that hasn't already been said in all the positive reviews I have recently read about this location? I am a very picky person when it comes to things. When I order my food at a restuarant I expect it to be done to my liking, when I am out shopping I expect wonderful customer service when I have questions about a product, when I have my car serviced I should feel safe and secure when returning to the driver seat of my automobile. There is no end in my search for what is right for myself and where my satisfaction is lying. When looking for a place to store our belonging my husband found this place and he knew it would meet what he calls my high standards and it did I arrived at Iron Guard this past Saturday the 13 of July and to my surprise the woman working the front was so wonderful, Amy made me feel right at home, we had an amazing connection, she answered all my questions, she addressed all my concerns and do believe that she can meet all my storage needs. We are now confident we have found the facility to store our things securely after the sale of our home.

Amy Spillers is absolutely amazing. Iron Guard couldn’t have a better employee! There’s never a time I’m not greeted with a genuine smile. She always goes out of her way to accommodate to my every storage need. I’ve witnessed her out on the property both rain and shine to ensure it’s a clean/safe environment for her tenants.

This is a great location and the property is beautiful also more importantly the staff is amazing { Tasha Wimberly}

Good storage for the price.

Love the service. Amy is amazing

Storage place was affordable

I have been doing business with the local Iron Guard Storage in Macon, GA for over a year. The staff is pleasant and helpful to deal with. I'm always greeted with a smile which goes a long way. I highly recommend to anyone that is in need of storage to consider Iron Guard Storage. The gated & locked entry way keeps my belongings safe & secure and the property is ALWAYS neat and clean. Keep up the good work guys!!!

Works well with people if ur a little behind

Amy was great she made sure that I got the right size unit for my needs. Everything was clean and neat and I left with all my paperwork a very satisfied customer,

Amy was great

The wonderful rep at the desk really helped us out i would recommend them to everyone i know that's in need of a storage unit.

Great place for storage

Great place to store . Very convenient. . Staff was amazing. I'd store there again.

Nice place to have a storage soace.

Great Customer Service provided by Amy, ( front desk representative ). Facility very well lite, secure and clean. I will use this facility again. I will refer others as well. Thanks guys for a great experience.

GREAT SERVICE, EASY AND FAST

Friendly staff

Convenient, very friendly staff, clean

I love how it's gated.... But mice are horrible out there!

I stored items here for almost 2 years and when I removed them there were mouse droppings everywhere. It was convenient. That's about it.

Had a very nice move in experience with this location.. I've used a few of their other locations before and they have yet to let me down so far!