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I went into istorage today on Billy Williamson Drive and Kendra was so nice and wonderful, she made everything so simple and understanding for me. She was very pleasant she made my visit so easy make sure you go see her whenever you’re at istorage on Billy Williamson Drive.
Very easy to use and great customer service. Tiffany is a gem. If I need storage in the future, I'll be back.
Tiffany was very nice and explained everything so I could understand. My storage unit was real clean.
I’ve been a customer here for over a year and I decided I needed a larger unit... The transaction for a larger until was so easy and the increase in price was only a small amount. I love the larger space... I’m in the climate control building, my new unit is just down the hall, from the old unit, which was perfect... Customer service has always been a great experience, even when there was a disagreement... Thank you for providing such care and understanding for my needs!
the manager there is always very nice and helpful.
Tiffany is the best. Great service.
Nice storage and close to home
Very friendly staff glad I came here
I'm back! Jimmy did a great job!
Great customer service.The store manager makes you feel right at home
I just moved in and I received great customer service from Tiffany and Jimmy.
Been with them for a while. While the rent goes up from time to time, the customer service of the staff is great.
I'm leaving my unit since we are moving, but this has been the best experience I have had with a storage property. The staff is nice and they do a great job keeping the property clean. They always send reminders about your bill and will help as much as they can. Thanks for everything!!!
I just rented a unit and the staff was great. Tiffany was very informative and the process was quick and easy!
Great Customer Service. Tiffany was very polite and explained everything that we need to know.
Just made 2 payments at the office! The staff is so great!
Great Customer Service! Jimmy made the move in process quick and easy.
I love the staff, they are so friendly and very helpful. They are so nice and will work with you as much as possible. Thank you Tiffany and Jimmy for everything you do.
Tiffany was so nice and made the process quick and easy!
Tiffany was very friendly and very helpful in the process of helping me open a storage room. Very fast and great customer service
I'm in unit 9042, I paid my rent online today and I received an email from the office saying Thank You. I really appreciate the customer service I get from them folks there. They are great people!
I have had a great experience with IStorage. Tiffany, at the location behind Home Depot in Macon, was extremely helpful. She was pleasant and her customer service skills are amazing!
I went to get some prices on a few climate control units and tiffany was very informative about the rates and she also let me know about the auctions you guys have online but I think you would make more if you guys did live auctions because it’s more convenient for people like me.
Tiffany was cool and is a great representative
Very clean facility and friendly staff. The unit is a bit pricey but I love that there are security cameras around the buildings and the gate.
Thank you Jimmy! Excellent service
I made my payment online, but did not receive my receipt. The nice gentleman e-mailed my receipt in a timely manner. He is always nice when I call or come by.
Very quick and friendly, Jimmy did an excellent job helping me and another customer at the same time.
Tiffany was very welcoming to me and my husband, although that building didn’t have the size we needed she gave us information to the other Istorage buildings here. We liked the climate controlled area it was so clean and she was so sweet.
I came to the billy Williamson location on yesterday and even tho I was upset Ms. Tiffany made me feel so much better about my transition from my house to my apartment. The unit was not available upon me getting there but she assured me I would be able to come back on today to get the unit and she made good on her word. The process was so quick and easy for me to understand. I look forward to being a long time customer here.
Tiffany was so helpful! We weren’t the easiest clients, and she made us feel welcome and at ease.
Every time I’ve been to this location everyone has a pleasant attitude and are always willing to help.
Jimmie is the best! Super helpful and ready and will to give information as needed! Thanks so much!
Jimmy was awesome! Thank you so much!
Always great service
Went, talked to Tiffany, wonderful. Got unit, paid and left. No problems
Clean place. Storage is a good size
Tiffany was AWESOME!!! Great facility to store. She was very helpful and so kind. The facility was also very neat and clean. Would recommend this storage to EVERYONE!!!
Tiffany was awesome. The process was really quick and easy. A $5-$10 discount for setting up automatic payments or being able to save 10-20% for paying the rental fee up for a 6-12 months would have been REALLY nice. Either way I’d still highly recommend this facility to friends and family.
Amazing service, very clean property. Rent with Mia.
Mike was good.
They are very polite and helpful and treats their customers very good
It was such a pleasure working with Ms. Mia at iStorage! Very detailed, very helpful with any questions, wonderful customer service experience. I would highly recommend having Ms. Mia and Ms. Deseree as your representative and I recommend iStorage as your facility for your belongings. Hassle-free lease agreements. Thank you all ladies!
Khadijah provided great customer service!!! I would recommend iStorage to all friends and family. I greatly appreciate her willingness to want to assist me. She was very helpful and friendly. Once again, thank you and continue serving with a pleasing and pleasant personality.
Khadijah made my move so easy and stress free! Deseree was amazing at answering my questions.
Khadijah was amazing!
Khadijah was amazing in helping us get what we need. Deseree was also helpful with great customer service.
Although the heat was excruciating today, Khadijah made this a lovely experience— fast, easy, and professional!
Great place very helpful had my lock keys in no time they made my move from NC to Macon Ga very easy thank you again
Love me some I storage
They are awesome good friendly service!!!
This was the best experience i’ve had with renting out a storage space. We came in and weren’t able to get the storage space right away but it was fine cause they held it for me until I could get what I needed. There was constant communication and it never felt like my questions were too much. 10/10 would recommend a trillion times. Great staff and a quick and easy rental. :)
Very personal and accurate. Took about 5 mins and we was out the door.
John and Khadijah were both very nice and helpful
The Reese/Gurley Taxes service is always great with completing my taxes and their prices are reasonable. It's a small business with friendly people!
Managers Jon and Khadijah where very helpful in making sure I had everything I needed. The facilities are very clean and well lit. Couldn’t be happier with the accommodations and professionalism!
Office manager Khadijah was extremely helpful in helping me select the correct storage unit size. Prompt for our appointment. Will continue using this storage unit.
Friendly front office staff . Great prices , quick service . The storage rooms are clean and spacious for the given rates.
Excellent customer service from both employees present
Heat customer service and prices
Its very neat out there and the grounds stay clean. I like the fact that you can use the storage spaces as businesses.
Great Place, Love Love Love desirees Fun, happy, warm personality! she is great! The place is so clean AND SECURE! i recommend everybody go see her here! She will get you the perfect unit size! I have not a any problems since iv been storing my belongs here! Thanks to the wonderful Staff!!!!
John and Khadijah are very helpful!
The is a great place! clean and secure!
Great Place to rent! The staff is amazing!! Thanks Deseree for your amazing customer service! Very clean a secure property!
In 3 years the rent increased from $50.00's per month to 86.00. The storage facility has a good HVAC, that is on 24 hrs. The storage facilities on the inside are not air tight. Some of my things have acquired dust. The facility is secure. There is always someone available to assist you; via phone.
This property was great! John helped me and was very friendly and went above and beyond to make sure I got everything I needed. Would recommend to anyone in the area!
Great place Ms. Deseree had great costumer service and helped me get the perfect storage. When i walked in i had know idea what size i needed. She made me feel right at home! i highly recommend Simply Self Storage! Nice sized units for a great price! The place is very clean!!!!! I am very satisfied!!! Thank you Deseree for helping!!
This place has the most friendly staff! Deseree really help me get the perfect size storage. She was very sweet! I highly recommend everybody to go see Ms. Deseree for storage!! She even has the same name as me! lol Great Place!!!
Secure, clean location. Friendly service. Simple setup.
Excellent service, They have the units that you need. Clean and courteous. Deseree was a great help.
Great customer service. I felt right at home time I entered the office. They have great storage facilities as well. Thanks John.
Have rented office space and storage here for over 11 years. Love our current management team! Thanks guys!
John is excellent! He has been so incredibly helpful with our transition of storage facilities! While moving, we realized that we didn't have enough space and he got us an additional unit, close by, within the same day! We love this facility and the climate controlled, gated units. Would definitely recommend this business to friends!
Great place and very affordable! John and Deseree were very helpful and sweet to me! Highly recommend this place if you are looking for a storage.
This place was amazing! Great unit options and very friendly and informative staff.
Great customer service from Deseree, quick and easy. Will recommend to friends and family. Clean and secure.
Staff was very helpful, and my unit was super clean! Great service!!
They work hard at being helpful and nice Randy
The people on staff are friendly made my experience fun, easy and hassle free everything went smooth!!
Very clean, secure. No late night hours. Unit is climate controlled. Very happy!
Friendly, clean and affordable!
I meet someone named kayla yesterday who had the best customer service I have ever seen in my life.She was so sweet and nice.She answered all of questions.She did not give me the run around lot iron storage nor did she try to talk me into a contract. I just love her customer service. I will be referring more people. You can count on that.🤗🤗
Kayla was super helpful very nice and did an excellent job helping pick out my storage unit
Kayla is the most sweetest customer service Representative and I will be more than welcome to stay with Simply Storage. My mother referred me and it was a great idea. Thanks Kayla 😘
Kayla is so friendly and very helpful. She was knowledgeable about the costs and the sizes. I would definitely recommend Simply Self Storage on Billy Williamson Rd to everyone.
It was nice
Very affordable prices and great customer service will even reach out to you after you inquire.
Simply self storage is very professional and the worker who helped me was beyond nice I think the name was kayla. Very professional Would recommend this storage facility to anyone looking for one.
Convenient & affordable. Received great customer service from Kayla. If I ever in the near future need to store anything they will be first choice
I had a great experience dealing with simply self storage. Kayla helped me out and answered all my questions. She was knowledgeable and patient with me so I could make my decision. The payments are fair and the service is great, I'll definitely recommend this place to anyone looking for a place to store their things
Kayla is a very sweet heart❤❤❤❤
Clean and secure units.
Excellent storage facility.
best Customer Service ever! Go Kristy!
Love this place! Definately recommend.
Great, clean place. Staff is amazing
good place to store you furniture
MY SERVICE WAS GREAT!!!!
Very well kept units and not to mention the entire property. Samantha was awesome! Very nice and friendly answered all questions I had. Explains all details to the 9. Would definitely recommend Samantha!! I will definitely continue my service with them at simply self storage.
Amazing customer service. Great prices. Clean units.
Great service and they made everything so easy!
I received very good service when I visited
I was very impressed with Kristi's customer service and attention to details. She is DEFINITELY an asset to the company. Sam was also great as well.
Facilities are well kept up and super clean! Super awesome staff! I personally dealt with Kristi. She answered every single question I had on the spot! Super knowledgeable woman! Highly recommend dealing with Kristi! Out of this world service!
"Great friendly service and the place is clean an well taken care of."
Kristi was very helpful.
Great place to do business. Kristi was very helpful and professional. Units were very clean and well kept. Prices are very reasonable. I would recommend this Simply Storage location to anyone.
Kristi was so nice and friendly. She made the move easier. Great customer service.
Very Professional.. Nice attitude and very helpful.
I was really impressed with the experience that I had yesterday. Kristi provided excellent customer service, and answered any questions or concerns that I had. Not to mention, the place is well taken care of and very clean. I will definitely recommend Simply Storage to anyone.
Super friendly service and very impressed with the facility! Kristi was awesome, informative and very knowledgeable. From start to finish, Kristi made sure all my questions were addressed and had me set up in no time! Definetly recommend!
Kristi was polite, professional, and a joy to do business with.
Kristy was very nice and helpful! Great prices as well!
Great Prices!! I appreciate Kristi answering all of my questions.. She was very knowledgeable, helpful, and friendly.. I recommend using this company for all your storage needs..
Good storage units
We have used this facility a number of times, always with a great experience. This last time was no exception. The staff, especially Kristi, provided excellent service. If we have storage needs in the future, we will definitely come back here.
Kristi was very informative and helpful with how to fit my things into the storage locker. I would definitely recommend.
This property is in a great location and is very clean and safe. Prices are reasonable and there are very attractive specials/discounts at times.
Kristi was very helpful and friendly. The service was fast and the unit met all of our needs. I recommend this storage to anyone looking for fast friendly service and a well kept environment.
Kristen is AWESOME!!!
Had a great experience at Simply Self Storage with Christy. The service was amazing, quick, and very clean. If your looking for a storage locating this is the spot. Last, I loved all the security measures they have and I feel comfortable leaving my stuff.
Quick and easy setup with Katrina Rice. Very informative. Great personality. Just don't forget about the the extra price for the storage key. All around experience was perfect.
Katrina Rice was very friendly and helpful. We will recommend this facility to all our friends.
I've used Simply Self Storage several times over the years but this location by far was the best. The manager Katrina was very helpful and knowledgeable about the different units. She was very pleasant when calling me as well. I will definitely use this location again if needed in the future
Katrina was very helpful and friendly
I was looking for a Storage Unit and decided to stop by . Katrina was very professional and very knowledgeable about the Units there.
The Ladies that work here are very nice and helpful! I had a great experience. I would recommend anyone here!
Best and safest storage in Ga Katrina is very courteous and professional..easy access to all areas of Macon
Great experience going to simply self storage julie and katrina have great customer service and very kinda simply self storage on billy williamson great place to have yours things
Katrina had good customer service and very helpful with move in process n very respectful...
Excellent customer service...helpful people here...&& Great prices!!!! && Ill RECOMMEND ANYONE TO THIS STORAGE!! -Katrina & Angel Really Helped my family out while waiting to close out on our home while preparing for a baby on the way. They go beyond & above for their customers. Bless this company!
Angel was the greatest!! Her customer service abilities were absolutely amazing!!!
Great service with Ms. Angel!
Easy setup and great service!
Angel and Katrina are Suuupppperrr Nice!! As soon as I walked in, they made me feel Welcomed. Just Love both of their Personalities!! I couldn't have found a better Storage. They Rock💯👌
I really enjoyed the staff hear she helped me with my moving in process and all she us a great property manager Katrina Rice has great customer service and knows her job well
When I came in katrina was very helpful she showed me the property it was very clean and lit I even came at the last min and she still helped me til the end with great customer service and she stay til after hours help me with the right size boxes I needed she was very helpful
I really enjoyed my experience with the property manager Katrina Rice she was very helpful threw my moving experience she even showed me how I need to stack my boxes and put my furniture inside the right way I will send everybody to this location
Katrina is awesome! Her goes above and beyond to help me with a issue. The property is always neat and clean. I feel safe when I am on the property at night and leaving my items in my unit. Thanks to Ms. Katrina for always smiling and being helpful.
Angel Davis is great to work with. It's a nice, clean environment and the people that with there are very polite and knowledgeable.
Great customer service! Very friendly and polite. Clean environment.
I have dealt with SSS on and off, during relocating for years now and I've never had a complaint! The workers are great and very knowledgeable. Their attitudes are always pleasant and they do an amazing job with the upkeep!
I wanted to wait until I fully got a few months in, so I could leave an honest review. First off Katrina and the other Lady (sorry I forgot here name, LOL) were a pleasure to work with. They kept me laughing and they stayed professional the enitre time. They explained everything in detail and made sure I new how to get in/out of my storage unit and the facility. The Facility has always been clean whenever I've visted, unlike the place I was paying double for in Atlanta. Good Job Katrina and Company You Guys Are Awesome!
I experienced GREAT Customer Service! Angel Davis was very nice and helped me pick out the perfect size storage for me and the storage property is very secure and I'm glad that I chose Simply Self Storage!
Awesome Customer service, very efficient and helpful in a timely matter!!! Katrina rice was very informative and helped me set up everything! I appreciate her for being so professional and patient with me.Thank you so much!
Great experience & Katrina Rice was very helpful & knowledgeable of her job. I will recommend my family & friends to this particular storage company..
I had excellent customer service from Ms. Katrina Rice. She was very polite and friendly. In the future if I need storage this is where I will come. Great job Ms. Rice!!!!
About iStorage Macon, GA - Billy Williamson Dr
Just off of State Route 22, you’ll find our Billy Williamson self storage facility at 4500 Billy Williamson Drive. Just take Highway 74 to State Route 22, where you’ll head southwest until you reach Billy Williamson Drive, at which point you’ll head south. Sandwiched between Safelite AutoGlass and The Home Depot, we’re easy to reach from anywhere in the Macon area, and a breeze to find. Keeping true to iStorage tradition, our Billy Williamson secure self storage facility is equipped with a variety of security features, so you know your belongings are safe with us. A few of the features we offer include keypad entry, security cameras, and indoor and outdoor lighting. You’ll also find added features like packing supplies, temperature controlled units, a loading dock, drive-up access, wide aisles for truck access, and retail and commercial spaces available. We also offer:
RV Storage: Is the side of your house turning out to be less secure than you thought? Consider storing your RV at our Billy Williamson facility, where we offer accommodations to keep your RV safe from vandals, pests, weather, humidity, and anything else that might cause damage.
Vehicle Storage: In need of a place to store that extra vehicle taking up space in your driveway or garage? We have storage units available in a variety of sizes ranging from small enough to hold a motorcycle, to large enough to store an oversized SUV.
Boat Storage: When you’re not out boating around Lake Oliver, why not store your boat with us, where we can guarantee it’ll remain safe from the elements, pests, and even vandals, the likes of which can cause serious damage to this prized possession? Storing with us means never having to worry about your boat between trips, giving you more time to plan the next one.
Our facility has a number of great features such as:
- 24 hour video recording on the premises
- Business Center
- Business Storage
- Temperature Controlled Units
- Deliveries Accepted
- Drive-Up Access
- Electronic Gate Access
- Fully Fenced Facility
- Indoor Units
- Locks Available for Purchase
- Moving Supplies Available for Purchase
- Paved Parking
- Uncovered Parking
- Well-Lit Facility
- Wide Aisles for Truck Access
- Month-To-Month Leases
- No Deposit Required
- 5% Active Duty Military Discount
Directions to iStorage Macon, GA - Billy Williamson Dr
Take I475 South at I475 and I75 split. Exit on Macon Roberta (exit 3). Make a left on Hwy 80 East. Take a left at third traffic light onto Presidential Pkwy. Then make a left on Billy Williamson. iStorage is behind Home Depot on right.
I 75 South
Take I475 nouth at I475 and I75 split. Exit on Macon Roberta (exit 3). Make a right on Hwy 80 East. Take a left at second traffic light onto Presidential Pkwy. Then make a left on Billy Williamson Drive. iStorage is behind Home Depot on right.
Behind the Home Depot off Presidential Parkway. Same shopping center as Target, Best Buy
Eisenhower and presedential parkway.
Reviews for iStorage Macon, GA - Billy Williamson Dr
Polite and Helpful
Great Job Tiffany and Kendra.
I was looking for a 10×15 unit and I came to the property to inquire about vacancies. Jimmy's great Customer Service was so awesome! He did a great job telling me about the property, showing me my unit and going over my lease. Your company has a great person in Jimmy there!
Good and Helpful
Jimmy was great. He showed me the unit sizes, gave me prices and promotions, and made the overall experience very quick and easy.
Tiffany is great!
I have my own business and needed a space and Tiffany made sure I had the correct information and pricing I asked for. She even made sure my space was ready to go with new paint and lights. Thanks Tiffany!
Great and Helpful
Thank you Jimmy for your great Customer Service! This makes my second storage unit I have with you guys and I'll be back Thursday to get my third!
Tiffany did a great job with great customer service.
Great Customer Service
I had a wonderful experience when moving into my unit. The gentleman made it very easy and not time consuming.
Great Customer Service
Thank you so much Jimmy. He was very helpful and the process was quick and easy.
Hands down they are the best storage!! I couldn't be any happier with them.
I submitted an issue to Miss Tiffany, who immediately brought it to Mr John. Together, they worked it out for me with ease and efficiency. Very professional, awesome people. I highly recommend Istorage. Thanks for your assistance.
Great Facility and safe!!
Tiffany was the most amazing associate I personally dealt with there. I would recommend everyone to that facility and to her. She was so kind and very helpful. Love it there!!!