Storage Units at 1925 Brannan Road in McDonough, GA 30253

Before I switched to auto pay, staff would contact me. Rental have increased but only once a year. Recently, my need for a larger storage was required. The transfer was easy and saved me money. The staff has always been professional, helpful with suggestions.

Great experience, easy to upgrade to larger storage. Love the location and availability. Staff ALWAYS HELPFUL AND PROFESSIONAL, both old and new hire.

EASILY BOOKED ALTHOUGH i DID CALL AND HAD TO CALL BACK BECAUSE THE LOCAL OFFICE COULD NOT BOOK MY RESERVATION.

Reasonable Prices and great customer service thank you Cindy for your assistance ❤️

Pleasant lady (Cindy) Easy going, and helpful. Good and quiet environment.

Great customer service

Shelly is the greatest, she makes sure your units are secured.

Shelley was very helpful and professional.

Shelly is amazing!!! Very professional and great selling ability

The people that is at the storage store are great and the place is very clean and well taken care of! The rent is on the high side!!!!!

Thanks for keeping a clean storage facility no issues with our items left in the inside unit for at least a year. Cindy was helpful with my move out as well as reminding of the code to get in with proper credentials lol. Thanks again

Cindy helped me to figure out what unit would work best for my storage needs. Very patient and welcoming. I knew i made a good decision in picking this location for storage needs

So far so good! I got my things stored and signing up was easy.

Had a good experience

Outstanding services

love it. So glad I found it!! Clean and safe, with super helpful staff. What more could you ask for. Highly recommend. Let me add an update and change my stars to a 3......I got this unit and loved it although it was MUCH more expensive than my last unit of same size in Alpharetta at Public Storage. I loved my Alpharetta storage but we moved to McDonough.... I had need for a second unit and was not only offered no discount for having multiple units but had to pay the start up fees again for the second unit! Today I got a rate change notice in the mail that my first unit was going up $30 per month!!! Haven't even had it that long! Update: I have had this unit for several years now and they keep raising the prices, that were already high.... With that said, the staff is kind, the facility is clean, and there is someone there all the time so I feel that my things have been safe. I have never had any problems (except for continuing to raise rates) and for that, I do recommend. Giving them a 4/5 over all.

Awesome service

Find a great deal online. Reservation was easy. Went in person to the office customer service was great just what I needed for my storage Great experience

She fixed me right up got me the perfect parking spot.. thanks again, Ben

Great customer service and fast

Easily accessible by yourself and no problems finding my space

Very Professional

So far so go. Customer service is friendly. Clean office and facility .

Great customer service and safe environment!

Really good I appreciate you

Cindy made the rental of a unit easy and was very helpful.

Pleasant and helpful

Great service very clean site

Great team working there very helpful

We have had a great experience here at iStorage. Shelley in the office is absolutely wonderful. She is ready to help in any way she can. I also know she keeps an eye on the storage units property. Thanks Shelley for all you do!!

Wonderful location, wonderful service. Comfortable and people friendly. I am very happy with this storage.

Great prices

I really appreciate the manager, Tina, she's so helpful and answered all of our questions. Tina put our minds at ease with size as we walked through. We're having an awesome experience so far. Thank you for the space.

Tina is very professional and has the best customer service! If you are looking to rent a storage unit here, definitely make sure to ask for her!

UNSURPASSED EXCELLENCE i just wanted to share a few thoughts during the holidays 2020 regarding this great storage facility as well as a great company to do business with overall. I have been an IStorage loyal customer for nearly 5 years and have had units at two different locations for RV parking storage in Huntsville Alabama and here in McDonough Georgia. Both locations have been wonderful to deal with in normal times and also during these tough pandemic times. The facilities in both places have been very well maintained and secured and i have never had any problems or issues. It has always been a concern to have my two Rvs in storage places that provide a perfect combination of security...lot cleanliness...and good customer support. This has been of the highest importance because of living in Nashville Tn and having my storage 4 hours away. I can definitely say without hesitation that after all these years of being a customer at istorage that all of my expectations and needs have been met and surpassed and that i have been very happy. One of the key factors of this has been the amazing managers and the regional managers i have had and how their work professionalism and friendship has been so meaningful. The manager Tina in Mcdonough is a true asset to the company and she has always attended to my concerns regarding my storage from day 1. It has never been a problem with how busy they or what time of year as she always communicates extremely well and magically bends time to get back to me and tend to my needs. Sadly i need to move the rv back to Nashville due to the ongoing Covid 19 virus effects so i will be leaviing soon. I must say that Tina as well as her Regional manager Tim have been wonderful in helping me coordinate this move within the complications of Corona ...my phusical distance....and the busy Christmas season all without a hitch. Its very reassuring to have an excellent manager and regional manager work together seamlessly to help arrange a long distance move even with some unexpected hurdles when i am not there locally. Again more of the stuff that sets Istorage apart from other companies. And this interaction and support was also standard for Huntsville with the manager Beth and Regional manager Rick last year. I will miss the great services of my storage with them and even more so i will miss the attention to detail and friendship that Tina has privided to me in keeping my valued RV safe and sound. In conclusion i recommend Istorage strongly to anyone who is looking for an excellent storage unit or parking facility. They will get an unsurpassed combination of competetive value and standard of excellence of operation and support. Thank you Istorage for your great business model.....your team of great people and your unsurpassed friendship and care. And Thank you Tina and Tim for all your extra help and assistance in my final move and during these chaotic Corona times. Very Happy and Safe Holidays Matthew

Tina (Manager at iStorage McDonough location on Brannan Rd) did a fantastic job getting us set up with storage space. Space was very clean and prepped for our arrival. She has a great attitude and made it easy.

Friendly staff, always easy to enter through gate, even after tons of rain, my unit was still dry inside. Pleased with location and safe area..

The representative was very helpful in my entire moving in process, made it very easy and we were able to process everything.

Absolute best customer service!

IStorage is excellent Tina is beautiful to talk with very clean storage I got a medium for 109.00 very reasonable price

I recently purchased my storage unit and Tina was an awesome manager, she understood exactly what type of storage I would need and helped me throughout the entire process. I would highly recommend iStorage to anyone looking for storage.

Clean and great rates

First time ever renting a storage unit and I must say Tina was very helpful and professional, which made it a very pleasant experience.

It was awesome great service she was very knowledgeable

Great place for storage. Convenient to McDonough and Stockbridge. Tina is awesome, ask for her. She's is an incredible asset as well as a helpful, awesome person!

Fast and friendly customer service from Valerie. Very professional, showed me my storage unit and lubricated the door for me to make it easier to put up and down. She had me set up and ready to go in no time!

Great no problems in the last 2yrs the office staff has been amazing. Great with communication never had any issues it's a great location and the inside was clean.

The customer service was excellent. Prices were competitive. The folks in the front office answered all of our questions and were really flexible. A+

She sales associate was fantastic

Very professional and courteous staff. They respond to concerns in a very timely manner. I would highly recommend them to friends and family.

Easy online reservation. Clean unit. Quick and simple check in. Tina even applied the 1st month’s rent free, which I didn’t realized I should have received by booking online.

I love everything about istorage

Always a great experience with Mary!!

Great communication overall satisfied. Clean facility

This place is great clean and secure. I recently rented 2 units and Tina and Mary were great in helping me get set up and making sure l had everything I needed. Very friendly staff!

very fast and friendly service

Nice, clean, and secure facility and convenient location. The staff is super helpful and friendly. Highly recommend.

Customer service was efficient and kind although we were not assigned the unit we were shown which had less accessibility. Building was clean and well maintained. Nice to have it available close to home.

Very friendly, helpful, and reasonable.

Hello ..... Excellent customer care !!!! Ms Tina was overly helpful !!!!! Looking forward to being a customer. Thanks Again Ms Tina

The manager Tina was very polite and friendly, made the process easy and quick.

Very friendly; prices were lower than competitors; convienent

I use this storage for parking and would definitely recommend using them. Tina and Mary are very friendly and professional.

Leasing agent was wonderful! We will definitely use them for all of our storage needs!

Great and very easy . Tina was so helpful. Thank you for employees like her.

Awesome staff and work with you for any size you need..

Tina and staff at iStorage were great! They answered all of my concerns about parking my Commercial vehicle there. They were professionals and courteous throghout the process. Thanks!

Very nice, welcoming, very knowledgeable, andhelpful. If your in Mcdonogh and need storage please look up istorage Mcdonogh.

We're great in letting me downsize to a smaller unit even with having computer problems .

Rarely do I ever leave reviews but I could not refuse this chance. I was so stressed out and wondering what will I do, I had gone to several storage places but no one was as nice as her. I have been going to istorage for at least eight years and this place is by far the best. It almost feels like a family. She is amazing with answering all the crazy questions you have and always makes me feel like my unit is the only unit there. I have not experienced customer service like this at any other storage place in Stockbridge/McDonough area. I have referrred many people there and they report back that Miss Tina is excellent. If miss Tina left ,I am sorry to say but my stuff , business , and I would have to leave too. I feel like my stuff is so safe with Miss Tina there. She knows her stuff and pays attention to everything. I have heard several customers say the same thing. Ten stars for istorage and Miss Tina.

Service was wonderful

Just signed up to use this facility. Was very pleased at the process, how knowledgeable the staff are and the competitive rate.

Prompt, informative and very helpful. Thank you Tina and Mary..

Very nice place and the lady that helped us was very patient and kind.

Very nice friendly staff,

I was unsure of renting here until I talked with Mary and she showed me around. She made everything easy to understand and made sure I was happy with any unit I might choose. I've decided no other place could do better. Good customer service is hard to find, but Mary gave great customer service.

Small space

From the initial phone call to the lease signing this place is hands down awesome. I feel comfortable with all my belongings here.

Lexi was wonderful

I must say, that I have never needed a storage unit before. However I contacted Tina with iStorage, and she made the process clear and simple. She was quick to send me what I needed for pricing and understanding the process. I was able to be all set up and ready to go within a few moments. This is a secure location with great staff to assist you for whatever you need. Thank you Tina for making this easy for me.

Lexi is awesome!!

I had a really good experience, with check in, paperwork thank you

I think they are fantastic , down to earth, organized, kind, and there are so many good things about their storage I can't even name them all. It is very quiet there, and you feel right at home. I am so comfortable there. Thank you Tina! I love your storage!

Rv

Valerie was awesome. She was very helpful and showed that she cared for my service and business.

Tina is the best!! She is very helpful and informative!!

Tina was great to work with!

Valerie was amazing. Professional and great customer service!

Used for climate control storsge. Reasonable pricing. Secure

Great storage facility. Staff are very nice and professional!

The management is friendly enough. I don't like the fact that I have to pay extra to access my own belongings after 10pm. I also don't like the fact that I have to pay $40 to have a lock cut off if I forgot/lost my key. Bolt cutters only cost $10??!!!! So, I just bought my own bolt cutters!!!! I've only been renting for a month but am already experiencing a pest problem (ants- FIRE ants to be exact). They got three stars because they did have a special and it's fairly simple accessing the site and paying is simplified. In all honesty, I'm looking to move already to a climate controlled unit where restrictions on accessing MY belongings aren't in place!

Friendly, professional and I would recommend to anyone.

Absolutely wonderful!! I would recommend this place to anyone!! Mrs Tina is the best, her customer service skills are beyond amazing! They made a stressful event not so bad!!

My experience with IStorage was excellent. Debra Williams offered superb customer service. Great service😀😀😀😀

The Manager Tina and the District Manager David has help me and work with me in my time of need. This place is the best Storage Unit i ever had. Customer Service means alot and they gave me great Customer Service. If anyone looking at this place to store there things, i highly recommend you to this facility, plus the facility is extra clean, plus has a clean restroom to use when you need it.

The ladies at iStorage are fantastic! They were incredibly helpful and took fantastic care of me. I highly recommend this place!

Great experience! The facility and grounds are very clean. The staff is knowledgeable and helpful. I would recommend this place to anyone!!

Best service ever

I had the pleasure of being helped by Tina. She was very knowledgeable and helpful. She gets an A++ for customer service!

easy setup.... the lady at the front was nice.... great price.

Tina was awesome! She was very polite and helpful. she made sure I got the storage I needed and the property was clean. I would definitely recommend this self storage to anyone!

I came in to rent a uhaul truck, and had a very good experience ! This is not only my first time but my second.. Love it here. Tina is awesome!

Great property. Tina in the office was friendly and always has an answer to any questions I ask.

Great customer service with competent staff. I would recommend to anyone who needs storage in McDonough.

Just starting out with istorage today. Good service so far.

Golda was very professional; Great service, friendly call reminders, thanks a lot!