Storage Units at 6015 Crain Highway in La Plata, MD 20646

Tay is always pleasant and accommodating! Whenever I have a request, he's timely with his response and results...and as a small business owner I truly appreciate that. I have several units at this location and have never had an issue.

Fairly easy for securing a unit online. Staff very cooperative.

Great company! Katie and Tasha are fantastic!

Only thing better then the convenience of the location, is the manager TAE is great to deal with. Very professional, always has a positive attitude and welcoming. Couldnt ask for a better experience.

IStorage was convenient and easily available. The Manager was EXTREMELY courteous and professional. He was very helpful in making my storage experience smooth and easy.

GREAT CUSTOMER SEVICE

Great business 😁 I appreciate doing business with y’all😁

The manager on premises is awesome, reliable and timely. Very professional and makes the atmosphere great the best customer service I have had with a storage company.

Tae gives wonderful service all around.Very friendly and helpful when it comes to units and uhaul. Oh omg I forgot he got style and is funny as hell. We Will be back again for uhaul at this location.

Process to rent online was very easy and didn’t take much time. The only negative for me was the cost of insurance that is required to rent. Monthly fee was high in my opinion for the amount of coverage. The unit was clean when I arrived and had no issues at all.

Awesome Service by Tay !

Stopped by and everyone was super friendly and helpful.

Great customer service. Tay is professional and efficient and really friendly and approachable. We are still renting and plan on staying

Excellent customer service. I worked with Tae&Tyler and they was so polite and nice to work with. Definitely knows the business. Will continue to use this company.

Mucky bean

The manager at this location was fairly new and didn't know how to handle a claims situation, but the District Manager gathered all of the information and handled the situation properly. No hard feelings on my end. It was definitely a crazy situation for me , but thank God for his favor and Blessings.

Great spot for UHaul 5/5

Tyler and Richard always have exceptional customer service every time I come here. Would recommend as facility is clean and staff are always inviting and friendly.

We were in and out. Rented a car tow.

Think it's a bit pricy and they raised the cost again starting Oct.1

Thank you Richard! 5/5

***** Thanks Richard *****

Tyler and Richard are always a fantastic help anytime I need help finding the right retail items. The store was very clean and the service is what’s friendly. Highly recommend.

Great prices and staff was amazing. Provided great follow up on my inquiry and when I arrived was very pleasant to work with. Grounds were nice and clean and love the fact they are not easily seen from the main road. Feels more secure. overall a wonderful experience. I would highly recommend this location.

Thanks for the boxes Tyler and Richard, clean property too!

Tyler and Richard great help

Clean place with friendly staff. Richard and Tyler helped me get what I needed.

Richard and Tyler were a great help. Got everything I needed and was also recommended a few items that worked for my needs.

Tyler and Richard were very helpful in assisting me with different boxes and covers I needed for my belongings; very friendly and considerate staff

Had a wonderful experience

Heather Nelson was awesome. Friendly Explained everything I needed to know and understand. The units are clean !!! I will use this place again if needed. !!

Heather was helpful and friendly. Great service.

Heather helped us and was great! Very pleasant and very informative. Would definitely rent here again!

Very good service. Will always go back.

Heather excellent customer service ❤️❤️❤️

Well first of all. the staff was very knowledgeable understanding and respectful the units were very clean and dry let me not forget about the U-Hauls super clean you would think a detailer works there but no just very responsible owners and employees very clean place love it definitely would comeback Concrete turtle

Heather was great. Awesome experience!

Friendly service

Heather was very helpful and happy to help. Facility was very clean and tidy. Was very informative and overall experience was amazing.

Heather was so friendly and helpful. My unit was clean upon viewing it. Property was clean and office smelt amazing. Will refer to everyone.

Heather was very polite and friendly. I had a great experience.

Nice customer service. Clean facility.

Great service! Highly recommended. You may want to bring a lock with you though unless you don’t mind purchasing a new one.

Fantastic customer service! Heather was helpful and informative, I would highly recommend using this location!

I had the opportunity to meet the staff at the Crain Highway office. They were pleasant and very informative. I walked the facility and was pleased with the storage units and how clean they were. Other than the mats when you’re going down the stairs were someone might fall. I was pleased with Tanya and Heather.

We came in today to look at a unit, and Tanya was extremely helpful and very thorough with all the information we needed. She is a great people person.

Tanya was fabulous. Very patient, friendly, answered my questions and provided paperwork for a new unit setup very quickly.

The i have its just right for my stuff

My family purchased a storage unit and lock yesterday(10/23). We were pleasantly surprised with the assistance of the manager T. Shelton. She was warm, inviting, informative and even asked if we were in need of purchasing other supplies. Thank you for the easy transaction, as moving and storage can be extremely frustrating.

My family purchased a storage unit and lock yesterday(10/23). We were pleasantly surprised with the assistance of the manager T. Shelton. She was warm, inviting, informative and even asked if we were in need of purchasing other supplies. Thank you for the easy transaction, as moving and storage can be extremely frustrating.

Awesome customer service. Property was very clean and office looked and smelled incredible. Lovely experience. Will recommend and return.

Great experience. The onsite manager Heather was a great help. I'd recommend this facility to others.

Nice, clean beautiful property. I was welcomed i by a bright and happy smile. I even got a 50% discount on my unit. Heather was so friendly and knowledgeable. The office was very well organized and clean. It smelled like roses inside. Heather was so happy to be helping us. It made me feel special. Heather gets 5 stars. She does amazing work.

Heather knows her stuff and is he extremely efficient! She is a pleasure!

Let me start off by saying that the Manager (Heather) is amazingly sweet and caring. Me and my husband just lost our home and needed a place to put our belongings. She invited us in with a huge smile. She attended to our every need and made sure all of our stuff would fit in the unit we chose. Which it didn't we had to go bigger. She allowed us to explain our story and then helped us choose from our options and feel better about life. We both left the facility in such a good mood. She is absolutely amazing and caring. 5 stars for LaPlata and Heather.

Well organized and professional

I came into the Istorage in Laplata today. I was nicely greeted as soon as I walked in by a young man name Steven. Steven gave beyond outstanding customer service & made my experience today a great one. I left Istorage very satisfied today!

Steve was verry helpfull with my move in today he was able to explain everything I didnt understand in detail I will be recommending this facility to all of my friends who need storage

This was so easy! Heather was so knowledgeable. She even showed me how to protect my things when I put them in the unit. If you need storage, this is definitely the place to come.

I love love love Istorage. Heather made everything so easy. She took me to see the unit and explained everything. I will definitely tell friends and family about this place.

I came in office a few days ago for a Uhaul. Some how i left with Uhaul, boxes, tape, plastic wrap and a storage unit. As i sat there and spoke with heather she was so amazing. She literally solved all my problems in the few minutes we spoke to each other. She was very happy and had the best personality ever. I even gave my sister her contact information to get a storage unit there as well. 5 Stars for heather.

This Entire staff was INCREDIBLE!!! They were Professional and a breathe of fresh air. They are the GOLD STANDARD of how you DREAM ALL BUSINESSES would treat you. I would not use any other storage or UHAUL after this EXPERIENCE. Shawn and Tammy

Facility was nice and clean, i was very impressed with Heather. She was very happy to be helping me and very informative. She knew of other storage facility prices and offered u haul. Very glad i came to her.

Upon entering the facility I was greeted by 2 smiling happy faces. Both stood to shake my hand and introduce themselves. I was not to thrilled with the prices but as I begun talking more and more with them(Heather and D) I became so comfortable I just had to rent from iStorage. There welcoming words and knowledge pulled me in. The office smelled so good I could tell someone had been cleaning. Heather even offered my daughter a lollipop. I am blown away with the customer service. Well Done iStorage. I will recommend you to everyone. So glad I popped in.

This storage/uhaul facility is amazing in their customer service and overall business practices. The manager, Heather is amazing and very accommodating in taking care of her customers. She went above and beyond in my situation. I will never go anywhere else for uhaul service and if I ever need storage she will be the only one I go to! She gives the facility a very good reputation and name.

Heather is PHENOMENAL!!!! Service and facilities are great. Excellent service.

Heather is so freakin friendly ! I loved her service while I was there .

HEATHER WAS SO NICE AND PLEASANT EXPLAINED EVERYTHING TOO ME VERY VERY PLEASANT AND WILL COME AGAIN

Very pleasant and clean environment. Heather was so nice and friendly. She was very knowledgeable of every question I asked her.

What an extremely clean property, great staff with excellent customer service by Deangelio, he is the best! Will definitely refer people to this location!

Clean property, great staff, and excellent customer service! Deangelio is the best!

Heather was very helpful and very friendly. She brought it to my attention that's she's only been working there for a few weeks in which I felt that hard to believe because she was very knowledgeable about the business and answered all my questions as if she has been there for years. The place was very clean and organized. I definitely will be recommending my family and friends to go there.

Great place Heather helped me and answered all the questions that I asked she’s very kind great personality the office was very clean just a good place I WILL BE SENDING people here and they will get my business

Staff is friendly. The units are big enough to hold large pieces of furniture.

Great storage facility... Great customer service..

Clean and secure location

Great experience clean facility, and the prices are the best around!!