Storage Units at 20772 Hall Rd in Clinton Township, MI 48038

So far my experience has been very positive with iStorage. I reserved a unit online and came in today for move in and Nicole was very helpful, informative, and thorough. I really appreciated how efficient the process is and how wonderful the customer service I experience was. The location also seems very safe, clean and well maintained. I highly recommend this location for your storage needs!

Fast, easy, and inexpensive!

We needed a parking spot and a storage unit that day and Nicole was there to help. I got to see all different types of units. She was very knowledgeable and personable. We are very pleased!

Ask for Nicole, she was great. Over all Very reasonable, and clean place.

Nicole was very helpful in setting up our rental. She cares about people and you need more people like her. I really appreciate you. Godsent..

Overall a great experience

Great location, good environment. Nicole has carts!

Great rates and Nicole was very helpful!

The best customer service I have experienced.

The young lady at this site is very personable and helpful, made the initial process quick and easy.

Their pricing at this location is much better than their local competitors, but the customer service was even more impressive. The office manager, Nicole, is knowledgeable about her rental units and was very helpful in helping me decide upon the size unit I needed. There were no high-pressure sales tactics, and she was patient and answered every question.

Their pricing at this location is much better than their local competitors, but the customer service was even more impressive. The office manager, Nicole, is knowledgeable about her rental units and was very helpful in helping me decide upon the size unit I needed. There were no high-pressure sales tactics, and she was patient and answered every question.

Awesome customer care. Ty

It is a storage unit. Works OK for that purpose. Have complained about lack of working lights but never fixed.

Kathy was awsome!

Nicole was very knowledgeable and friendly. She was also efficient and helped me get the best prices possible.

Great service

I'm new to renting storage space. I have now rented 2 storage units with the help of Nichole Bradford. She has walked me through the process in a very professional and polite manner, has answered all my questions and provided needed guidance. Her facility will be top of mind for any future storage needs!

Recomended! This location is easily accessible to pull large moving vehicles next to. The outside access is well lite, open, clean, code entry & exit, and safe with security! I rented a large unit for several years. There were no leaks or pests. All of my furniture was kept in the same condition! Upon closing my unit, I missed the regular office hours. Before I called, I was impressed to receive a call, to bring to my attention, there was no lock on my unit! It made me that much happier I trusted them over the years.

Security is good but they keep raising their rent and for me a senior on a fixed income it is hard hanging on to the things that means so much to you.

Nicole was so helpful & kind. She didn't make me feel like I was a bother wanting to look at the different size units & made sure that I was comfortable with everything. Excellent customer service!

Nicole was extremely helpful and polite, helped us to make a reservation even though we were right at closing. Very good experience

I went and looked at the property to potentially rent a unit. Spoke to a Nicole in the office. She was polite and very knowledgeable. Will definitely be going back to see her this weekend to get a unit! Her knowledge and expertise was exactly what I wasn’t getting anywhere else and that’s why I’ll be back!

Very good service and I have been there for years

Won an auction and dealing with Nicole was a plus as she is courteous and professional in her interactions with customers and has a very neat and tidy complex. Great job!!!

Convenient- Clean kind

Took care of what we needed

Nicole made my move in a breeze...

Nicole is awesome! She has excellent leadership & customer service skills. She goes above & beyond and takes pride in her work. Keep up the great job!

Pleasant experience from Nicole

Worked with your staff to pick out a unit, inspected operation of unit and was pleased with my choice. Staff was friendly and informative.

Nice lot n units. Very helpful and kind. I recommend this place for storage 😊💯

Great customer service. Property manager (Mark) was very friendly and helpful! Very easy to apply online and get access to the site all within the same day.

Matt did an awesome job walking us through everything. This is our first time using a service such as this but he made the entire experience easy. Great job!

Edit: The process moving out was easy enough. They don't answer phones or emails which was a bit sketchy. I left emails and voicemails and they did eventually send an email confirmation stating they acknowledged I moved out. So i'll give them some bonus stars for that. ----------------------------------------------------------------------------------------------------------- I don't know if it's due to covid and technical difficulties. My bank statement keeps showing that iStorage keeps giving my rent back. I'm getting that automated call "Your unit is past due." I keep paying and they send it back. I'm getting frustrated and i'm not getting through to anyone at that location. No one has responded to emails or phone calls. The website's user experience isn't the best. It won't update my address or information. My family and I have used this location for years, but i'm considering leaving.

My first time renting a storage and ms. TK was very thorough, helpful and kind.

I got a storage unit today, and I have to say that Mark the receptionist was great to talk to, and very helpful in choosing out a unit and a plan. I would highly recommend this Self Storage location based on my customer service so far.

Clean and available any time of tge day. Moved out last month. Rates just went up also

Very helpful and courteous

I am a long time customer and I am very happy with the property along with Amber and the staff team are so friendly and helpful. The facility is clean and kept up really well. Great location. Prices are also very competitive with the area. Highly recommend

Good friendly service

Going through a grueling move and Amber made this so much easier! She is awesome! She went through all of the options and helped me to make the correct decision regarding storage units, pricing and promotions. Moving is stressful and she made it easy! For all of that she deserves a huge raise! At the very least, she deserves these kudos and my sincere gratitude.

Amber is wonderful. she is so funny and informative would recommend her to everyone

My first time dealing with a storage facility. Maria helped me get everything I needed, explained how it all works. She had a great spirit, friendly, funny and energetic.

Excellent I had no complaints

Amber arranged for me to move to a different storage unit that was closer to my parking space. She was very helpful and a pleasure to work with.

Amber did great, made me feel totally 'Welcomed' & happy to have Me as a new tennant. She was really busy but, took the time to explained everything to me & answer all of my questions.

Great price friendly and fast,

Amber was great. Great service Nice facilities.

Cameron set me up with a 10x30 for $161/mo with two free locks and the first month free. I have since vacated and cancelled my other storage unit at public storage. Thanks iStorage!

Everything was ready and on time, no delay at all.

Absolute best storage facility in town , so friendly, fast and secure. Cheapest rates out there

I tell everyone how great Amber is. Iv been here all most 3 years have had multiple units . Amber always has an up beat attitude. Always will to help. Recommend storing at this facility!!!

Fantastic customer service 👍

Very professional and friendly , very happy to have my things at this storage company . Feel save plus the price was better than anywhere .

Amber the property is the bomb.com

Amber was awesome... always able to answer my questions or concerns... Highly recommended them!

Tanya and amber were nice and helpful

Great price and was very fast process to sign up and get started.

Amber was extremely helpful.

Good price and nice storage in this area. The staff is nice and the facility uses storage genie so you can use the bluetooth on your phone to open the front gate. Easy place to store at when moving or just for plain storing.

I was pleasantly surprised that there are overhead lights in the storage units .

I was very impressed by the friendliness and professionalism I was treated with. The woman that helped I believe her name was Amber was very helpful and helped me find the right storage size for my needs. I highly suggest this storage company.

I have been at istorage for two years. Amber has always greeted me with the biggest smile. And goes out of her way to help in any way she can. I see her working hard on the property. The facility is always clean and free of trash. Rates are fair compared to other places. I always recommended this place. Thank you Amber for the great service . You are the best

Amber at iStorage and the rest of the employees have been nothing short of amazing. Always helpful, informative and going above and beyond in any situation you may need. Definitely the place to go for your storing needs!!!

Amber was amazing showed us the perfect unit we needed helped with payments and everything. Will recommend here and I storage every single time

Amber is awesome she is the manager always very nice and and pleasant. She help me get the perfect unit as I would have not know what size I needed... save me money 😊

Great Staff and clean facilities. Very happy

Great experience, awesome people Amber and Tanya. Ty

The manager Amber was very helpful and knowledgable. She made my move from out of State very easy!! Great location , clean and reasonable price. Thank you again Amber

Amber really helped me out. She knew I was looking for a better unit from our previous storage place and she called me to confirm coming to look at one, she was very professional and happy to help. I recommend this place over any other storage companies.

Staff ultra cool. Price is in the middle of hi/lo. Some of the asphalt lanes of the lot require major repair. Always hoping my tires don't get punctured. My unit sliding door is defective and comes out of the track. It's hell to get it back. They've offered to repair it. It's just difficult to schedule the time to be there for the repairs. So that's on me. Good place.

Very happy with my brief use of the facility. Amber was very easy to work with. I would use them again.

Amber is a great help and takes care of her customers!

Very nice people on there. Very nice storage units

Iv been a tenant for 2 years. Very pleased with the property & the upkeep. Amber always greets me with a Warm smile. Very Compassionate! and a lovely person to work with. I am all done with my Storage unit. but if i need another unit i surly know where to go back!!! Amber Thank you for EVERYTHING!!!! - Gale

It was an awsome experience Thank you for the awsome help steph

Thanks for the help Steph! Right on time👌🏾!

I’ve Been working with amber since Friday SHE IS AMAZING!!! She answered every question I had regarding my storage unit. She is very polite and has amazing customer service. This is my first time using a storage unit and so far so good. The unit is spacious i have a 10x30 and there’s a lot of space.

Great facility! Great staff!!! Great prices!!!!

Very efficient and kind staff. Amanda the manager was great and very helpful. I also love the convenience on online pay.

I had a good experience with IStorage. Amber explained the rules and regulations and was very helpful. She was very friendly and answered all of our questions. She also had a very positive attitude.snd is a very hard worker..

Holds your stuff

Great pricing, love the 1st month free deal. Clean convenient storage unit! Professional helpful staff.

Amber the property Manager is the Best. Been here for years. Amber always Takes care of me !!!

Amber is always friendly and helpful!

Great customer service

Went to I storage to rent a unit really didn’t know what i looking for . But Amber was very helpful and sweet and pointed me in the right Direction property was very clean ! Thanks Amber

First of all, the customer service is amazing! Amber, the office manager, was very accommodating to my needs and helped in every way that she could. Second, the pricing/promotions of the unit is very competitive to others in the area. Third, the location was very easy to get in and out safely. Finally the unit itself was very spacious and clean when I received it. Overall, great experience with the company! I would 100% recommend to anyone in need of renting a storage unit.

Friendly service and good prices. Nice clean facility. Would definitely use again.

I've shopped around for better prices and found none, the units are clean and dry. My items came out in the same condition as they were put in. Amber was very nice and helpful

Amber was amazing! She has great energy and was very informative. Her property was very clean as well

amber was the most helpful person I could have asked for. made everything very easy. I Definitely recommend this place.

Best prices in the area! After meeting with Amber (who was very pleasant to work with), and seeing the facility I knew that my belongings would be safe and sound!

Amazing consumer service! They are great to work with and Amber in the office is so polite always willing to help anyway possible!

This was the first time we needed to rent a storage unit and istorage made it easy. Amber was was always helpful and friendly. She made everything very easy for us. Thank you Amber for all your help!!!!

Stephanie was very helpful and Explained everything clearly.

A little pricey and space is tight to maneuver a moving truck to unit location.

Great location!

Amber is cool!

Amber is cool

Amber was super helpful and the property is always clean. I would totally recommend storing here!!

Amber is AWESOME!!!😎😎😎😎😎

The storage unit was very accessible and close to where I lived. The employees were very friendly. I would recommend this storage unit to anyone looking for one.

The manager was very helpful. Would highly recommend

Thanks for the help Stephanie.

Thanks for all your help Stephanie

Recently rented from this facility. Amber was very helpful

Amber was Awesome! Storage Facility is Great. Property always nicely kept . Staff super friendly

The manager (Amber) was very helpful with some questions I had and super nice! This was a quick and easy process, I'm glad I chose iStorage 😎

Thanks for your help Stephanie!

Thank you to Stephanie, Mike, Mitch, Amber, & Craig for helping me through the maze of new ownership!

Thanks for your help stephanie

This place helped me out so much. istorage is the best storage place in Macomb Michigan. Thank you Amber for all of your help I appreciate it!!!

Great storage facility. The service here was great and they were very fluid with situation. Would recommend this place.

Absolutely loved my service with Mike. Very friendly and helpful!! Recommend everyone to use this storage facility.

I was with a different company for my storage but the service here with amber is so good I had to switch companies I am now alot happier.

Amber and Mike could not have been more helpful. They made the entire process so easy. I would highly recommend SS to anyone and it was a pleasure to meet these dedicated employees.

Very easy process to rent with very professional and friendly staff.

Amber and Stephanie were so awesome helping me with everything from renting the unit to picking out the correct size moving boxes. Any time I had a question, they were eager to help with a smile. I never thought this process would be so easy!

Everything worked out easy and quickly with amber

I hated the idea of having to put my things in storage, but Amber made the process a whole lot easier and for that I feel better. Very friendly and helpful. Thank you!

Mike, one of the associate managers was extremely helpful and full of information to assist me with all my needs and he saved me monthly costs!!! Thank you!

Amber and Patty were beyond exceptional. What a fantastic experience. They were both so friendly and incredibly knowledgeable. Kudos ladies!

Amber was outstanding. Very personable, thorough and accommodating. What a great attitude and personality.

I appreciated greatly the friendly and very thorough customer service I received from Amber. She made me feel very comfortable and welcome. She answered my questions, and even took the time to walk out to my unit to make sure things were going smooth and problem free. I wouldvhighly recommend this facility to anyone looking for a secure and friendly storage facility. Dano

Stephanie was helpful. She gave all the information I needed about getting a unit on my first visit to the facility. I called their 800 number to make a reservation. Details about payment due dates, Grace period and late payment service fees were all explained before I signed a lease and stored my belongings. Great job Stephanie. I would recommend due to the knowledge of the staff. Thanks ladies.

Amber was friendly and helpful, great experience, thanks!!

Great space & great service.

Great service, easy, simple and fast. Very professionl & friendly rep. "Amber"

Amber is very friendly and efficient. The facility is very clean.

The management was very pleasant and helpful her name is Amber.

great customer service

Amber did a amazing job with helping us get into a storage unit thanks again highly recommended 😁

I was going to get prices from another storage company down the road, but because Stephanie was so friendly, I decided to go with her company. Thanks, Stephanie, for making a difficult life transition a little easier...

Great service from Amber. All set up in no time flat.

From the moment I started my search for storage, I was dreading the process. Comparing rates, finding a safe place to keep my belongings and convenience were all important factors to me. Amber made the entire process so easy and their prices are so affordable. Exactly what I was looking for! If I could give more stars, I would.

Very good prices compared to public storage, and other storage places.. Amber was very friendly and helpful.. Would recommend Simply Storage over any place place..

Great facility and location. Easily accessible, clean and secure. Patty was always available whenever we had a question and always pleasant and helpful.

Thank you stephanie for your help extremely satisfied with the customer service 😊

Thank you for Steph for your help. She made it quick and easy to get into our unit in less than 30 minutes.

Needed unit for a short period. Simply has month to month leasing. The manager Amber helped shovel out my unit. I would definitely use simply again! Thank you!

First time ever... Amber made me feel super comfortable! Great customer service!

Amber was outstanding throughout the whole process! She was very helpful and fast with getting me a new unit! I am very pleased with her customer service and will continue doing business here!

Amber helped me out in a rut. Super friendly and professional. Very secured property. Would definitely recommend this storage place to family and friends!

Great Employees. Nice Storage Facility. Great overall. Recommend to others. 👍

Great experience. Mitchell was very helpful and awesome customer service.

This was my first experience renting a storage unit for personal use. Jamie was very helpful in guiding me in the right direction. She helped me pick the correct size for my needs. I am very satisfied with Simply Self Storage and the helpful staff. Thank you!

Everyone very nice and accommodating

Great people good services

The customer service at Simply Storage was awesome! My wife and I want to thank Jamie for making our difficult move easier. Jamie was able to provide us not just 1 storage unit but 3 in the same day. Her flexibility, understanding, and friendliness was refreshing and appreciated. I would recommend Simply Storage to any of my friends and family! Once again, thank you Jamie!

My experience with Simply was exceptional. Jamie took the time to thoroughly explain how things work and even offered helpful suggestions to further safeguard my valuables. Very friendly and customer focused...thank you!

I visited Jamie Saturday morning looking for a storage facility to use. As soon as I walked in the door I was instantly comfortable. Jamie was super friendly and you could tell knew her job very well. She helped me narrow down a size & showed me around her property. Everything was very neat & clean & Jamie was beyond helpful. I am not quite ready to rent a space because I am unsure of my move date but she made me feel at ease & I will definitely be coming back when I'm ready to move.

Pricey. Staff okay

The best customer service I have received from any company or organization. The employee that helped me, Jamie, is outstanding.

Jamie was awesome, friendly , helpful and knowledgeable. Would recommend to everyone!! Thank you Jamie

Great space and location. Jamie was so helpful.

Great experience

The best customer service I have received from any company or organization. The property manager Jamie is outstanding. Corporate needs to give her a promotion/raise. Employees like here are hard to find.

Jamie was extremely friendly and helpful snd professional. The facility is clean and secure. Highly recommend.

Jamie and Mitchell were phenomenal in accommodating and assisting us with our move. Highly recommend!

I love simply storage very caring loving staff Jamie L is always very professional helpful when I come in to make my payment and my belongings are safe and secure always 😊

We've been renting storage here over 5 years. It's been great! Easy access to our indoor storage unit. Customer service-JAMIE IS TOP NOTCH! Friendly and informative.

Jamie was such a sweet heart! Great customer service! Clean & safe location! Easy access!

Jamie was great at helping me pick the right unit for me to use... fast and friendly..

Jamie was very helpful and nice.

Great service! Jamie is very helpful, friendly and professional!

Easy to work with, fair rent and terms.

Great customer service and clean units along with reasonable pricing. Stephanie was awesome made the process fast and simple!

Stephanie was very professional and courteous! She answered all of our questions and she was very helpful.

Lovely Stephanie helped my grandfather with his storage and made him feel comfortable through talk about his experience in the army and much more. Great job Steph

Stephanie was a great help and made the process very easy!

Stephanie helped out with everything I needed and got me into a unit that is perfect for what I needed.

Jamie was awesome and very fast getting things done which made my experience painless!

Jamie was the easiest storage specialist to work with. She met all my needs happily and with a smile. The location is prime, property clean and office beautiful. I'd venture to bet, Jamie spends her time off polishing the asphalt. If I didn't have many wives and many divorces currently going, I'd ask Jamie to join my collection. Some day I may wish to make her my bride, but right now Jamie will be all of our storage specialist. Stop by, tell Jamie I sent you, she will make you a forever storage renter too.

Mike was the nicest ever and provided great customer service.

Very friendly n a helpful. I like that .

Katie was very helpful and professional. I would recommend this place to anyone who has storage needs.

Jamie was very nice and very helpful, I'd suggest this to anyone else who needed a storage unit.

Jaime did a great job making sure I was taken care of. She is very thorough and professional. Thanks for your help!!!

Jaime is awesome!!!! Friendly, helpful and professional.

Very helpful and easy to work with , Jamie is the best

Jamie at self storage always gives us GREAT customer service! We are so pleased with the cleanliness, help and service we receive every time we go there! I would definitely recommend this storage to everyone!

Jamie was fantastic and friendly. Great customer service! I would definetly recommend simply self storage to family and friends.

Very happy with location and cleanliness of this facility. Jamie was very helpful and friendly. Great customer service! Would highly recommend this facility to others.

Great Service, the location is great and property is very clean. Needed a unit right away, Jamie and Katie were great help. Thanks!

Very pleased with this location. Jamie and Katie made this transaction very easy at a time that was very little stressful for me. The unit they showed me was clean and the property was well-kept. I was able to get all of my moving supplies there too. Thank you ladies for a great experience!!

Jamie was awesome! Great service and very friendly! Will definitely recommend to friends/family

Jamie was wonderful and a huge help with getting us set up for a storage unit after we finalized a closing date on our house. My wife was very overwhelmed, and Jamie went above and beyond to make sure everything was easy, and really helped us out. I would highly recommend this location for any and all of your storage needs!

Kate explain process for entering, exiting, hours allow in faciltity. Excorted me to my unit, unit was clean. She was very professional, highly recommend.

Great location and great customer service from Jamie and Katie.

I am a repeat customer and Jamie and Katie were very helpful and friendly.

Very friendly and easy to deal with

I stopped in to rent a storage unit and Jamie was really friendly and helped me select a size to meet my needs. She gave me ways to stack and pack effectively. Prices were competitive for the area. Great service and location.

FANTASTIC.... AMAZING.... THE EXPERIENCE OF A LIFE TIME! You never know what to expect when walking into a storage facility but this one is absolutely breathtaking and this is my experience. From the moment you enter the office you are greeted with the sweet scent of lavender and cottonwood which whisks you back to a simpler time and conjures images of the days when people took pride in their work and workplace. Next you may notice the warm smiles from the two lovely women who run that location (Jamie & Katie) who are not only shining examples of professionalism (in an industry which is sadly lacking such qualities), but serve as a reminder that even though it may be cold and harsh outside there is warmth and comfort inside the office at Simply Self Storage Hall Road. Yes, renting storage with the people of Simply Self Storage hall road is a magical experience. When I walked in I didn’t know what I was looking for but Jamie took the time to make sure my experience was fantastic. First she showed me several units and explained in plain terms how much could fit in their various size units. With her help I found a unit on her property which was not too big or to small but much like Goldilocks I found one which was just right. I was also shocked at just how clean the units we toured were, I assumed they would be “basically an old garage”. I have never been so wrong in my life it was astounding how spotless these all have been kept. I caught myself wondering “How do they keep it so clean” as Jamie escorted me back to their beautiful office I got my answer. Katie again warmly greeted us then without hesitation picked up cleaning supplies and headed out as if a Viking shield maiden heading to war, a majestic site to be sure. That’s how it’s done, hard work and determination to keep this magical place pristine. Now came the paperwork, surely this like all paperwork will be a labyrinth of legal pitfalls and tedium, the lease would serve as the Jabberwock of this adventure. I was wrong again, Jamie guided me effortlessly through the paper work quickly and efficiently leading to the lease which wielding her pen like a vorpal blade explained what I needed to do and what the outcome may be, then together we slay that beast of legal nonsense. Transaction complete I felt a new sense of awe and wonder. It was akin to waking up after a long nights rest this is how the world should work, quick clean, efficient and friendly. More businesses need to take note of the service at Simply Self Storage hall road provided by Jamie and Katie and immolate and replicate what they offer. Plus the crappers clean, that’s always a good sign! Rate increases kinda suck, but its pretty standard. Competitive prices on the units but their boxes seem a little pricey.

I STOPPED IN FOR STORAGE INFO. JAMIE AND KATIE WERE VERY HELPFUL! THEY ANSWERED EVERY QUESTION I HAD AND THEN SOME. GREAT JOB LADIES!

Jamie and Katie are awesome super friendly and clean office space always helps with anything we need. Great service ✌️️✌️️

Great storage place, very convenient location right on hall road. Staff is very nice and helpful. This location was $20 dollars less per month then Public storage a quarter mile west of the location. I would highly recommend this location to anyone.

Location is okay, needs work on the parking lot but other than that it's fine. Stall is friendly.

Always friendly service. Lot is a bit rough, but it is clean. So far, so good.

Katie and Jamie were very helpful and friendly. We have used this facility before and loved it. I have a friend who recommended it and had a great experience. Looking forward to using them again. Thanks Katie and Jamie for all the help. Melissa

I stored my things here for a little over a year, and I'm very pleased with the service I received. The unit was clean and secure. I dealt with Jamie in the front office both when I rented the unit and when I moved out of it, and she was very friendly and helpful. If needed, i will definitely store here again.

I am very impressed by Jamie and Katie! The whole experience on getting a unit , to the outstanding friendly service, the welcoming feeling, the cleanliness, and so forth was absolutely GREAT! Thank you ladies !

I've had a great experience there and the manager Jamie is great and is very helpful.

I have been here for just over a year now and I love the customer service I receive from the ladies that work here. They are very efficient and friendly, and always makes me feel my business is welcomed. I am able to get in, pay my bill, and get out with no problems or waiting a long time, they are true professionals. The grounds and inside the office has always been clean and neat. I would refer this place to anyone who needs a storage unit.

I worked with Jamie here 2 years ago for storage while we in between houses and the service we received was excellent. We are now prepping to move again and we came back because of our good experience last time.

So far it has been a great experience. I do not remember the name of the young lady that assisted me, but she was very friendly and very helpful.

My experience here is excellent & Jamie the manager goes out of her way to accommodate everyone.

The manger (Jamie) is very helpful.