About this Facility
Centrally located in the city of Livonia, you’ll find our Livonia Self Storage facility at 11960 Farmington Road. From Interstate 96, exit south on Farmington Road, and follow the road about three quarters of a mile down until you spot us situated between ABC Supply Co, Inc. and BLS Property Management Co.
iStorage has dedicated ourselves to offering only the best security features at our facilities. At our Livonia Self Storage facility you’ll find features like security cameras, keypad entry, and indoor and outdoor lighting, in addition to vehicle storage, wide aisles for truck access, and packing supplies on site. You’ll also find:
RV Storage: Need a place to store your RV between road trips? When you’re not out traveling around this great state of ours, consider storing it at our facility, where you can rest assured it will remain safe from vandals, pests, weather, and anything else that could otherwise cause damage.
Mini Storage: Are you looking for a small storage unit to accommodate just a few of your belongings? Whether it’s a motorcycle, some business supplies, or a sofa set, we offer mini storage options to help fit your small storage needs. Why pay for a large unit you don’t need when you can find one that’s just the right size and price?
Drive-Up Unit Access: Whether you’re looking to store a vehicle, boat, RV, or just have heavy items to store, our drive-up unit access makes reaching your storage unit easier than ever. This is a convenient option if you’ll need to regularly access items in your unit.
Get on M-14
Continue on M-14 E to Livonia. Take exit 174 from I-96
Take Farmington Rd to iStorage
Head south on I-275 S/I-96 E
Keep left at the fork to continue on I-96 E, follow signs for Interstate 96/Detroit
Take exit 174 toward Farmington Rd
Merge onto Schoolcraft
Turn right onto Farmington Rd
Take Farmington Rd to iStorage on your left
Head west on I-96 W
Take exit 174 toward Farmington Rd
Turn left onto Farmington Rd
iStorage will be on your left
Christine and the iStorage Livonia team are by far the BEST. So helpful and always on top of it. Recommend to anyone looking for storage.
Secure facility, great customer service.
Christine was a excellent spokesperson, answered all my questions.
Great, personal service at this location!
Christine was so helpful - took the time to explain things. Does all she can to make clients happy!
Christine at the facility in Livonia is always so pleasant and easy to deal with I'm glad that I chose to go with IStorage in Livonia very friendly and always helpful
Christine is always very helpful. Great storage unit, great pricing.
Christine is absolutely wonderful to work with. She is very concerned when we are having issues and tries to correct them as soon as she can.
My name is Paul and I recently met Christine while estimating some work. During the process of talking over some ideas to help with what she needed, I had to compliment her on how clean I found Christine's location. I must admit that Istorage in general has an effective maintenance policy. Christine is very pro active in her job. I look forward to working with her in the future.
Clean facility, well run….Christine is very helpful and attentive to my storage needs!
Christine and the entire staff at this location are so friendly and helpful! The facilities are amazing. I’ve had units both inside and outside and they are both amazing and secure! Will always use them and recommend them for my storage needs! My last time was a quick turnaround where I called at 2:30P and was able to get all signed up and access to my unit by 3P the same day! Thank you for being so pleasant!
Christine was easy to work with, and made my experience great! Definitely would recommend this place
Amazing customer service. Units were clean and facility was nicely maintained.
The facility is well maintained and secure, easy to navigate and they offer convenient hours for accessing storage units. The employees are helpful, friendly and knowledgeable. This is a very well tended business, offering great service at a fair and competitive price.
Christine @ Livonia MI is the most pleasant and knowledgeable employee
Quick, easy set up. Reasonable price
iStorage - Livonia is a great location! Christine is always so helpful and friendly. Excellent customer service! She helped us out with 2 units during our move. We are very happy with our experience here.
Very nice place. Nice staff. I know my belongings are safe🌞
I’ve had troubles processing my credit card as an automatic payment for a couple months now. Christine has called me, left me both kind and professional voicemails, and expertly navigated me through my issues until they are fully resolved. Her high level of customer service, friendliness, as well as persistence in making sure I am 100% satisfied has left me confident I will remain a happy customer for as long as I need your storage facilities. THANK YOU CHRISTINE!!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️/⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Christine was helpful and had me into a unit in just a few minutes.
Very friendly business Christine at Livonia location is great. Building very clean.
Christine goes above and beyond her job description to assist customers. (I had some issues with my credit card when it suddenly stopped processing monthly autopay. Christine has reached out to me 2 months in a row via phone and email so I could avoid any penalty on my monthly rental. Facility is secure, very well kept up. A 5-star business with great employees.
I was a-little nervous to leave my items in a storage from the horror stories I have read online. After working with Christine she made me comfortable and provided the best customer service at IStorage. Thank you again for your help Christine. Thanks, The Weavers
I rented a unit here for over 5 years. Never had any issues and they give fair pricing for units. Convenient location and hours. If you’re looking for a place to rent a storage unit, I highly recommend iStorage!
Christine has been the greatest help from move-in and any other assistance needed. She deserves a hefty nice raise. Will recommend to friends and family.
Christine was willing to go above and beyond for me an d my husband. She is very professional and would definitely recommend Istorage for your storage needs.
Great experience. Good price Easy in and out.
This iStorage is BY FAR the cleanest and most organized facility in town. Their prices are reasonable and they have great service. The lady Christine who always answers the phone is really nice when you call and super quick to help too. A real plus considering most places don't even bother to answer their phone.
Christine the property manager was so nice and very helpful. I had a wonderful experience and would recommend this facility to anyone.
Great service and super friendly! Entire process is simple and smooth.
Christine Ayre was an absolute pleasure to work with. Very helpful and professional.
My mother in law was in a bind and needed a storage unit fast! Had a really wonderful experience with the help of Christine. She is an absolute gem. Thank you Christine!
Great Experience with all of the staff!!
Christine Ayer was very helpful and understanding. I am responsible for a club’s equipment and have to get approval for everything so even with some delays she was pleasant to work with.
Christine has been extremely helpful. We're very happy with our experience so far!
Christine was very helpful and knowledgeable of the storage unit everything went well.
I have worked with Christine at the Livonia iStorage location for a number of different storage needs. Christine is simply the textbook definition of great customer service. She's smart, thoughtful, has great solutions, and is hyper-responsive. Christine and the team makes sure the location is convenient for tenants and top-notch: clean, safe, and secure. And the prices are super competitive with other storage facilities in the area. A great find!
Christine Ayer is a gem. Proximity and cleanliness and ease of access are all great features of iStorage but the bonus is Christine. She goes above and beyond for customers. Very attentive and sweet.
Looks very clean place, enough room for my belongings, friendly sfaff
Christine was very helpful with everything!
Christine the manager at the I storage in Livonia on Farmington rd. Has been the best manager ever. She gives 130% of herself . I been renting fir many years at different storage places and she has made my experience very pleasant. She seems to be one of the best mangers I have ever experienced. She always lets me know on rent and fixes anything that needs to be done. She makes you feel like family. I had a unt at iStorage for over a year now I have two units the place is well lite and has cameras and a pascode gate. I hope her employer notices how personal she makes people feel there. There isn't to mangers that make you feel good about leaving your belongings at a storage unit like her period.
Hello, wanted to leave a good review for istorage livonia on farmington rd, I recently started a trucking company last year and needed somewhere to park my truck, Istorage was the solution, the rental process was simple and I got my space for a decent price, the staff is friendly, I always receive service with a smile, I left my lights on, on the truck and received a courtesy call from Christine to let me know the lights were on, I really appreciated that, I start work early and waking up to a dead battery would have really ruined my day, thanks Christine, I have peace of mind knowing my truck is secured in a fenced in yard that's well maintained, if you have any storage needs or need to park a truck like my case, this location is an excellent pick!
Christine at the Livonia location is absolutely an angel. She goes above and beyond in customer service and has been the reason I've recommended this place to many. The storage units and facility itself are also great and make storing my stuff here really easy and convenient.
I got a unit here for my little deli after covid hit.....I have a temp controlled unit and the building is always tidy.... Christine was great! Very helpful, explained all my options, showed me the units/ sizes, took her time with me figuring it out as I wasn't sure of what I needed... she was super nice and patient with me......and what I got worked out perfect. I might a little more here, but the location is great and it's kept well, with good staff so you get what you pay for......
First time storage unit renters! Christine was very helpful! Answered all our questions and helped us choose the best unit to fit our needs.
We needed a storage facility with climate control and spent a day looking around for one. By far, this iStorage was the friendliest and most helpful being managed by Christine. It was also the cleanest and best kept; the temperature was the warmest of all the places we saw on a pretty cold Michigan day. She made sure to find us a conveniently placed unit, answer our questions about pricing, and when her computer system was being a pain she held the unit for us until it was working. Thanks, Christine! We look forward to working with you!
Christin is awesome to work with. We are pleased with are units and the up keep of the property. If there is a problem with anything she will call you. I highly recommend these storage units.
Stored some nice items for awhile and had no problems and the workers were always helpful. Would recommend!
OMG Ms. Christine is the best!!! I have been renting since 2018. She is very knowledgeable about everything. I am so appreciative. You don’t find too many people that has the patience to help. Thank you for EVERYTHING Ms. Christine!!!!
I spoke with Christine at iStorage and she made the process of cleaning out our unit so easy! She got back to me in a timely manner with information that moved the process along. Thank you!
I was looking for something affordable and found it at iStorage. I purchased my storage online and was later contacted by the office for them to say "welcome" the same day. This caught me off guard! My current storage has never said a word. The rep who called was so nice and friendly, it felt like we had been friends for forever. Lol! The also advised me to stop in a say "Hi" the next time I come to my storage. I thought this was cute! Awesome place. 5 stars from me.
I rented a space for 2 years. The grounds were well maintained. The owners are friendly and helpful.
Great customer service. Christine Ayre is the best.
The property manager Christine is great! Very helpful and caring and quick to do her job! I know my stuff is in good hands with her. Great place to store things!
I am customer of iStorage Self Storage 11960 Farmington Rd., Livonia, MI. Christine the manager was so helpful with getting the right size unit and reasonable pricing that I could afford. I would recommend calling or stopping in and seeing Christine for your next storage unit. Good service, pleasant, smart, you can count on Christine.
Moving to Michigan from out of state. I can't say enough about Christine and how helpful she was. Made this part of our move so much easier for us. She went out of her way to make sure we got the right size unit for our needs and the necessary lock to secure it. I also want to say how clean, well maintained, and secure the property is. Thank you Christine for all you do to make everyone who rents a space from Istorage feel well taken care of. I won't hesitate to recommend your services to anyone with a storage need.
I have been a twenty year + customer of this storage facility. Christine, the manager, is friendly, helpful and takes pride in her facility. The rates are reasonable, I've never had a concern about theft or vandalism, and the location offers easy access to I-96. If you too have too much stuff, consider renting a clean storage area here.
The staff is very hospitable and especially proactive at ensuring our valuables are kept safe. On a couple occasions we inadvertently did not lock our unit correctly. They contacted us immediately about the mishap and placed an additional lock on our unit, allowing us time to go and re-lock our unit. They are always available and very cordial! 👍
Christine is the absolute BEST! Friendly, knows customers by name, keeps the property clean & maintained. I’ve been renting there 4 years now & Christine is by far the best manager they’ve hired!!! Unfortunately I’m moving out due to cost of unit (I’ve stayed an extra several months just to see Christine)
This is a great place to store stuff! Christine really helped find us the space we needed. I highly recommend istorage in livonia.
Super friendly and extremely helpful. We have multiple units and it's location is great, being so close to I-96
I feel good knowing my stuff is safe and I think her name is Christeen is so nice she is always improving the lot or calling to make sure I don't miss my payment
The manager Christine is awesome ,always helpful and has answers whenever ive had questions.
Christine was so helpful and knowledgeable. I appreciated her kind customer service as I had some strange conversations with other companies while shopping around as a first time looking into storage units.
Great facility! Christine was able to get us in so quickly for our last minute move.
Christine was amazing from start to finish. My wife and I were in the market for a storage unit and Christine took great care of us!! I highly recommend!!!
Christine was so fast and helpful when I wanted to rent a unit, she made it easy!!!
Christine was very helpful during my rental experience.
This location is amazing. Christine especially!! Always smiling and waving everytime I came by. They were quick getting me set up with the perfect unit for my needs and leaving when i was done was hastle free. The facility is clean and dry with phenomenal drainage systems.
We needed a very short-term storage unit just for items we were afraid to put in our POD. It was so easy to get set up with one online and Christine even called me to make sure I had the right location since my address was out of the area. There are many places that wouldn’t bother with something like that. It was very easy to get in and out with your individual code, no need to check in at the office. Quick and friendly service when we were all done with the unit. We will use iStorage in Farmington if we ever need a unit in the future.
Kristen was so helpful!! She showed us where our unit was, and how to get in and out of the storage complex.She also reassured us ,that our items are secure there ! Thanks so much Kristen!
Kristine is amazing always helpful and happy.
Christine is a very professional lady. Excellent employee to have in the office. She was able to answer all my questions and even gave me some insight on local services I need. Thanks
Great service very attentive Christian children all my options and help me make a good choice really appreciate everything o
Excellent customer service!!
On short notice I needed a large storage unit to hold household goods for several months. Christine from iStorage was able to get me the storage unit I was looking for and got me all set up within minutes. The facility was clean and well maintained, and the Storage Genie app made entry into the facility easy and convenient.
I just rented a climate controlled storage unit. I called earlier in the day to see if I could see the unit because I had to be sure my kayak would fit. I spoke to Christine who was very professional. She made me an appointment to come look at the unit . When I came in she was very nice and quick to show me to the unit. She was very helpful and showed me a few other units that would meet my needs as well. I Choose the initial unit and she helped me set up payments online and showed me how to use the key because I was clueless lol. A great experience overall and really eased my nerves about moving my from my current storage facility.
I want to say that I had a very positive, easy going experience at the Livonia I storage, Christine was pleasant and very helpful, greatly appreciate it💯
Christine has always offered wonderful customer service, and has taken great care of my unit. I feel like my belongings are in great hands at I-Storage in Livonia, and if anything happens, Christine is always quick to reach out to me personally! Wonderful facility and wonderful employees! Thank you I-Storage in Livonia!
Christine was wonderful and this is a great clean safe place
Christine very great person always polite help with many issues if have place always clean she is very good person to work with people person
This was my first time ever using a storage facility and I'm happy to have picked IStorage, the people working there are very nice and they walk you through everything, Christine the owner goes up and beyond to make sure everyone is taken care of and happy, I just had my car stolen with my unit info and everything and she helped and made sure was safe and secure. If I could have givin 6 stars I would have, Christine is always willing to help.
excellent service ! Christine kept trying to connect with me and my schedule is different from hers she finally got me and got my business squared away thx very much
I needed storage same day. It was late afternoon, and Christine A. the property manager, was awesome in helping me get set up quickly. Christine goes out of her way to make each experience smooth and stress-free. I will highly recommend the facility. Nothing but positive things to say.
I walked in at 5:45 p,m on a Friday evening and was greeted by Christine who had a great big smile and was most helpful. She was super friendly and showed us our unit. She was not annoyed at all that we walked in just prior to closing. Customer service at it's finest!
Cristina was very helpful choosing my storage
Christine was an absolute dream! She made our unit rental a breeze and was joyful the entire time. I cannot recommend iStorage enough!
Christine was very friendly, office was clean and prices worked great for our budget! I would definitely recommend
The whole experience was awesome, they even put a lock in my unit that was needed!
Christine is amazing very helpful!! Made the process so easy!!
Chrstine and Gina are always fantastic! Great customer service from beginning to end. In the years that I have been with iStorage, the LIVONIA location has the best of the BEST! The staff is very friendly, patient and helpful in helping me navigate on the company website as well as answering all of my questions with all clear responses and are prompt and professional always over the phone and in person. They always go the extra mile to assist. It is always a pleasure. Thank you for your service.
Christine and Gina are great to work with and have wonderful customer service. 10/10 recommend. Great units with lots of space.
Kristen and Gina are a great duo very helpful. Some of the best customer service I have received
My Experience today with Christine has been wonderful. She’s so helpful and sweet. Took care of everything for me! Will be back and recommend!!
Christine does a great job. She is thorough, friendly, and cleans regularly. The only reason there was a loss of stars is the regional manager Dawn lied to me. She said she wouldn't raise my rent for a year and 6 months later raised it 17 percent.
Christine has been wonderful! I was late... it was christmas and she was so kind... don't be late... but she was gracious to me and helped me get online to pay.. I have engaged with Christine a couple of times since then.. lol. we always have a good time. she is kind and assists you with what you need. Thanks Christine!!!
I would recommend this facility for any storage needs. Their security is fantastic - one of the few I have encountered that has security cameras everywhere and reasonable prices too. When I no longer had a storage need, Christine helped me with the move out process and was very professional and friendly.
Staff is fantastic! Especially Christine!! Very helpful with starting and ending my storage unit rental. She even was extremely helpful when I forgot my gate code. Will be coming back for all storage needs in the future!
Christine was extremely helpful, made my visit simple and stress free, you can tell she really cares about the customers on how she approached my situation.
Quick and easy to get set up. Helpful staff too
Christine was very helpful and took the time to show us different size units. She was knowledgeable and very nice to talk with.
Liviona site is very organized !! Liviona Manger is very organized and she takes her job serious.
Decent prices for what you get, not horrible but not the best. I haven't had issues with the service at all. Easy to get to from my place I stay at.
We decided to go take a look and get an estimate for prices and we were helped by Christine at the front desk. She was so helpful and knowledgeable and took us for a tour of the facility. We booked right away because of her awesome customer service. Everything is always kept very clean. We had one issue with one of the lights not working, but Christine called and took care of it right away. What great customer service. Very satisfied with our experience!! We definitely recommend this place for all of your storage needs.
It was good.
Well kept facility. A bit sad over rate increases for loyal customers.
The manger Christine was very helpful, a really delightful person and helped me out right away. Place looks good and clean.
Lisa and Yvette are the best!! They are always willing to help with anything you may need.
This place was wonderful very clean and professionally run Christine in the office was so personable and extremely helpful and friendly. I had my stuff in there for 2 1/2 years and when unpacking there was nothing wrong with any of my possessions. I highly recommend this place.
Very friendly and helpful person at the desk. Storage bin was clean. Lock and key worked well. No issues.
Yvette was very helpful. Was unable to come in and pay and thanks to her I was able to do over phone. She rocks!!
The property manager, Yvette, was very helpful and professional. She showed me the unit I was renting before signing and even helped sweep it out. She was so friendly while I filled out the paperwork and walked through all the documents. The space itself is convenient. The security gate was not working on the day I stopped in but I was assured it was being fixed later in the week. There are lots of units available and in varying sizes. The price was good too.
I came into inquire about a unit, we may be moving and might need a unit for a few months. Heather was very helpful in answering all of questions and showed me my options and the prices. If we end up needing a unit I will definitely be back to see her. The property also looks great.
Great establishment! Very well kept premises, secure grounds and pleasant staff. I met Heather yesterday and I wasn't in the office 2 minutes and all of my business was taken care of. Thumbs up from me, no complaints at all...
Ron and Ken are amazing!!!
Very easy to start and price was great. Same day move in and really nice employees
New guy handled the payment with no problem.
Ron is very nice and friendly! He made sure that when I was vacating one of my units that I knew what I needed to do to make absolutely sure I wouldn’t get charged for another month. The team has been great with communication as well.
Overall great facility. They are clean and have very friendly staff members. The only company you should be looking at for storage units is iStorage.
Carly was super helpful and very friendly! You can always tell when someone enjoys their job. Move in process was easy and quick!
Ron is AMAZING! He was very helpful and professional. He made what could have been a stressful situation stress free for me and I really appreciate it!
Great experience. The gentleman who assisted me was very friendly and helpful. Would recommend them to anyone.
This place is 5 stars. The people are friendly. Great service. Easy to register online. Highly recommended.
I like the location. Nice folks at the office. But I've been there a year and the storage fee has gone up TWICE! That's too much!
These are the storage gods of Michigan. Great place for all your storage needs!
Great place, great employees.
Great place. Helpful and straight forward.
Great storage & safe.
Just rented a unit and the manager was very helpful. Showed me the unit and answered all my questions. I recommend this place for all your storage needs.
Friendly and good customer service during initial rental set-up process.
Excellent customer service
I wanna say that this facility is by far one of the best and the Manager Kevin Bell was by far one of the nicest managers I've have experienced from and of the other storage places I've been too. He made sure all my questions were answered and went over everything in full detail. I will definitely be telling friends and family about any storage units they may need.
The property looks well kept and the manager was very helpful and friendly.
I came to take a look at the unit and was happy with what I seen and how helpful the manager ( Kevin) was. He answered all my questions and that to me was key to me wanting to take my business there when I need it.
Staff is amazing, they go above and beyond to assist the customer. The storage units are clean and tidy. The price is good and the facility is even better.
Alex has been a great help. He's very professional.
Today I had the pleasure of meeting Kyle at Istorage... His service was great from the beginning to the end. If you are looking for storage with exceptional service go see Kyle at Istorage. Thanks Kyle!!!!!! 😉😉🤩🤩
I love this Istorage and i will never use any other storage place. They have great security, 24 hour access, excellent condition of units, including temperature controlled units. The property is always clean, and whenever it's not or I have some kind of issue, the staff are always so great and helpful about it. If you have any questions, ask Kevin, he is awesome about help or anything you need! 😁
Both guys were extremely nice and quick
Really nice place . Friendly helpful staff . No issues for the two years I had the storage unit
It's ok. there are always hidden fees. The cost is expensive but Its location.
Kevin was awesome setting up my contracts. Great price as well!
Very nice to work with, met the district manager and she was very informational and made my day!
Great service good price really helpful
Nice and easy!!
That employee want to day his name is like kevin bell or something like that is awesome and answered all the queations i had.
I came in looking to rent a unit and Kevin the manager was very helpful with giving information about the units and the prices are affordable when being shown the units I was interested in they were clean the property was very clean he is great for the company and they need more people like him working in companies would definitely recommend anyone who wants a storage unit to definitely talk to Kevin. A lot of places need workers like him!
I came there looking for a unit, kevin the manager was so polite and well mannered and very helpful on finding the right unit for me and my price range, i saw that the units were kept clean and it was great service, i ended up getting a unit with a fair price, ive never had great customer service like that in a long time. I plan on staying with this company for a while.
Fast, friendly, and affordable
The property is well cleaned and kept up on the staff works hard to keep the customer smiling and deals with issues in a mannerly order. He helps keep everything going smoothly he is a great worker for the company. A friendly face goes along way when your having a bad day. Keep up the good work.
I was just about ready to move my items from both of my units but the young man named Kevin really made my day on today. He worked out all my problems within 10 minutes. They need more employees like him
The storage facility is nice and clean. The units in climate control appear brand new. I had no problems reserving the unit online and got 1/2 off the 1st month!! It takes about 30 mins for paperwork once you get there. I needed a padlock and was told the lockers inside had to have a certain lock, which you can only get there and cost around $15. I did notice that all the other units inside had padlocks not the lock I was sold. The app has also stopped accessing the gate to open. I would recommend this storage facility.
Excellent service! Friendly staff! Did I mention excellent service? Highly recomended!
Ben is sweet!
Prices keep going up.. Have to move from there.!!
I have had a unit here for almost 5 years, just switched to the climate control section (which is brand new and awesome). Would definitely recommend to others.
I was looking online for units and it looks like a good deal. When I called and spoke with the manager who was very very nice, they helped me make a reservation for Saturday. Looking forward to doing business with you.
I am very pleased with this location and the services offered. The indoor storage is accessible from 6 AM to 10 PM and there are carts you can use to transport items from your car to your unit inside. There are many size options available and the staff was very friendly.
Great Place! Very Clean and Secure. Highly recommended. Ben is the Best!!
Quick and easy process of opening a unit with Harry. Was very clean and nice to have carts to load things up from car and move into unit.
Had no idea about admin fee and insurance fee. Harry was great! No promotional rate to first time renter
Ebony and Stacey are super friendly and helpful. They were patient and provided excellent customer service. I definitely recommend
Fast friendly service, great storage facility, fantastic price. Definitely recommend.
Stephen is the best! He is so knowledgeable and kind and understanding.
Clean secure and friendly. Also, 1/2 the price of another local facility with same features. Unit rented-5x15 climate control unit
Great experience everything was clean and looked great.
Very kind and always helpful if you need them. Place is always clean too.
Very reasonable rates. Clean storage lot and nice area. Have climate control units available at very competitive prices.
Stephen Clark at the Livonia location is top notch, very helpful and accommodating. He made a challenging situation easy and stress free. I felt confident that my precious belongings would be safe and secure. Location is perfect and price is reasonable. Thank you iStorage!
Stephen and Harry are great to work with
Great place to store your stuff, staff is very helpful. Lost our code to gain access and they were very helpful in getting us our code quite fast to get us back in there.
Good service. Adequate units
Well labeled units, wonderful staff, easy to find location. We love Simply Self Storage!
Nice facility. Clean and looks organized. Stephen Clark the manager was informative and helped in my choice of his company.
The staff and management are really superb. I have had many storage facilities throughout my lifetime and the cleanliness and new rehab of this facility is the best. It far exceeded my expectations and I may just be hiring some movers to relocate another storage unit I currently have; over to this one. I will save $60/mo and both spaces will be in a much better facility as well. Ya, that's how pleased I am. Thank you. :)
Could not have been happier with the customer service (Steven). Facility is clean, secure and easy to use
The customer service here is the best and their prices are hard to beat.
Stephen, the manager, was excellent with helping us get our storage unit set up. He was very transparent about all costs and explained in depth everything we needed to understand. He even made sure we got there early (before they closed), so he could adequately tell us all the information and not be rushed. We've had the unit for 2 months now and have no complaints. The hours are pretty flexible and facility is nicely kept.
Great service, clean property, easy access.
Nicole was awesome! She explained every rate and detail throughly and her customer service was on point Thank you!
Cannot say enough about how great this place is!!! Best prices, customer service is great, online unit payment, just all around great place. Would recommend this place EVERY time!!
Moved my mother down and needed to a get a unit quickly, Manager was fantastic. Made the entire process easy. I was amazed at how professional the entire thing was handled. Made me feel very comfortable.
Move in was quick and easy. Steven did an excellent job of making everything g clear. The place looks very clean.
The Manager is top notch. Expert customer service and very clean facility.
Clean, good value. Stephen the manager is an excellent human being, great representative of the company, very helpful, friendly, professional.
Simply Self Storage in Livonia is awesome! The location is easy to access and it's a clean storage facility. Stephen, the manager, provides the absolute BEST customer service! He always has a smile and is ready to help. I've even told him, "your customer service is the way the world used to work!" You don't find excellent customer service like his much anymore.
Good facility, great price, amazing customer service. This is my third time storing with this group and I will always have great experiences!
I have to agree with others and say that Steven the manager is just great. I started with a 10 x20, rented a second 10 x 20, then rented a 10 x 30 and moved those twon units into it and am now renting a 20 x 30 unit and he has been nothing but helpful at every turn.
Stephen the Mgr is awesome. My Parents passed away and a kid moved back from college for a local job. I had to find place for storage and quick. Simply Storage served the purpose. Safe secure storage with great service. We used their service for 9 months. During that time I forgot the gate code, and even forgot our storage number. I would use them again. Stephen, thank you for your wonderful service.
Have used this spot twice now. Real nice property manager. Quick to respond to all questions.
Stephen is gracious and readily helpful, such as quickly removing thick hard snow blocking my storage door from opening.
Clean, nice and good people.
I've been storing there for several years and am fully satisfied. The manager knows me by name and keeps the place in really good shape.
Stephen the manager is outstanding, very professional, keeps the area clean. Pavement however is very uneven and the entrance to the units needs to be raised to facilitate getting a vehicle inside
The Manager here is great, friendly and very customer oriented. Facilities are okay but it looks like they are doing some upgrading now. Only negative I would say is I've had two price increases in six months!
We had excellent service from Stephen and would highly recommend this storage facility.
Great Service! Clean property. Would you believe a property manager that smiles and is pleasant to interact with.
I have been at this storage unit for the last 4 years and I highly recommend this location . Stephen Clark is the person in charge and he is courteous ,respectful and a pleasure to work with . He is helpful and knowledgeable and always there when you need him. Nice to find someone that's courteous and takes care of business
Steven, i want to give him many thanks of keeping a watchful eye out of the, Simply Self Storage facility!!! When i come by he is on his best behavior and willingly to support me in what i need to accomplish of my unit. I am very safe minded and relaxed to have my items stored there, because seeing this decaded guy. He always on the job doing what need to be done!!! Thanks Steven on a job well done!!!
The unit prices are very reasonable, and Stephen took great care of me, and made the whole process of renting and moving in very enjoyable.
Writing this review simply to acknowledge the manager, Steven, who goes above and beyond to ensure great customer service. I work from home and use my unit to store various promotional items for my company and often have boxes shipped right to the unit. Steven is always super friendly and ensures this is a seamless process even when my shipping carriers try to make things difficult. I would recommend this facility to anyone looking for a storage unit in the area. Keep up the GREAT work!
The manager Stephen is professional, courteous and helped me select the right size storage unit for my needs and budget. The facility is clean and ship shape! I am glad I selected Simply Storage Livonia.
Overall, I have been very happy with my unit, even though I felt the recent rate increase was a bit more than it should have been. Steven was very helpful getting me settled in. Complex is clean, well lighted, and secured.
Since my signup I have had a great experience with Simply Self Storage. All my questions were accurately answered and processing was expeditious and efficient. Very friendly staff! I especially appreciated the free month - THANKS!!!!! I have presently terminated my stay with Simply Self Storage as we've moved into our house. Should I ever need to use a storage facility, this would be the one. I had to come in and out often as we were between living with family and our new house. I was always greeted with courtesy, friendly hospitality, and asked if there is anything we can do for you - don't hesitate to call. I called a few times with questions and was given the same courteous, friendly, hospitable treatment, with all my questions answered as well. Thank you so much for your service.
Facility is well taken care of. It is clean and well maintained and the manager does an excellent job of keeping it that way. Doors seal very well and no critters can get into the storage unit. Overall, for short term rentals, I would highly recommend this facility. However, for long term rentals, such as mine, be advised, that the rental rate can increase every year or even sooner. My rates have increased steadily over the last 6 years I have been there, from 139 to 187 per month, where now I pay substantially more than a new customer for an equivalent unit. For this reason, unfortunately, I am most likely going to have to move to a new facility.
Great customer service. Stephen is super helpful and so friendly. Simply Self Storage is conveniently located for our needs.
Stephen Clark has helped me several times during my time at Simply Self Storage and he is always perfectly pleasant. I'm a single female with lot's of questions and he is always more than patient. If you're looking for affordable storage, this is the place to go. I had to upgrade to a larger space and Stephen showed me several different options and helped me pick the most affordable option. Simply Self Storage serves it's purpose and it's people. Great customer service.
Stephen has been the manager since I obtained my unit in June 2016. He is always pleasant and it's to have someone onsite to talk a bit of hockey. I've seen a few problem areas addressed such as the driveway from the road. Overall, the facility is always clean, and seems to be run very well. Thank you Stephen!
If you have any question, just ask Stephen. He's super nice and very professional. I had wonderful experience using this storage.
Off and on thru the years, if I need a storage facility, Livonia's Simply Self Storage is the place for me. Clean, dependable, convenient and Stephen is always helpful if I need anything in the office. The only complaint I would have is not having multi month payment discounts.
I have had a unit at Simply Self Storage for about six months now and could not be more pleased with the service. The unit is great and working with Stephen is such a pleasure. He is extremely knowledgeable and very professional. I would recommend this facility!
I have been a tenant here for several years and have been very happy with the property manager Stephen Clark. He has always been treated me with respect and courtesy, he has maintained a clean a secure facility for my storage needs. I would recommend this Simply Self Storage site to anybody looking for a safe and secure place for their storage needs.
Stephen was very helpful in showing us a rental unit. Very knowledgeable and answered all our questions.
I have been to a few storage companies and this one is by far the best one I have been to. Anytime I have problem which isn't often Stephen always take good care of it.
Very pleased with this location. Great staff. Steve is the best. He's professional and thorough. Any time we have ever had a question or concern Steve is on top of it and always ready to help.
Very professional, efficient, and never had an issue. Definitely happy I came here and not somewhere else. Stephen Clark is extremely professional, and really friendly.
I have been here for over 5 years. The staff Stephen has been absolutely wonderful..I have not had any problems.