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Storage Units at 11960 Farmington Rd in Livonia, MI 48150

 

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Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...
Google
Mar 22, 2023

If you want the most excellent customer service the Livonia location with Christine it's magnificent! Professional friendly personality and the units really look nice I have a 10x10 and I tell you it's nice I wish I could give them 10 Stars!

Google
Mar 21, 2023

Looks very clean place, enough room for my belongings, friendly sfaff

Google
Mar 12, 2023

Christine the manager at the I storage in Livonia on Farmington rd. Has been the best manager ever. She gives 130% of herself . I been renting fir many years at different storage places and she has made my experience very pleasant. She seems to be one of the best mangers I have ever experienced. She always lets me know on rent and fixes anything that needs to be done. She makes you feel like family. I had a unt at iStorage for over a year now I have two units the place is well lite and has cameras and a pascode gate. I hope her employer notices how personal she makes people feel there. There isn't to mangers that make you feel good about leaving your belongings at a storage unit like her period.

Google
Mar 10, 2023

My husband and I used iStorage Livonia for 4 months while we were househunting. Christy who works there was super nice and helpful! We had a great experience, never had any problems with our unit.

Google
Mar 02, 2023

I have been with this company for many years and I have always been treated with respect and courtesy. Christine has helped me so much with my unit. She's great and I appreciate the service. Makes me feel confidant about iStorage.

Google
Feb 28, 2023

Christine at the Livonia location is absolutely an angel. She goes above and beyond in customer service and has been the reason I've recommended this place to many. The storage units and facility itself are also great and make storing my stuff here really easy and convenient.

Google
Feb 27, 2023

I got a unit here for my little deli after covid hit.....I have a temp controlled unit and the building is always tidy.... Christine was great! Very helpful, explained all my options, showed me the units/ sizes, took her time with me figuring it out as I wasn't sure of what I needed... she was super nice and patient with me......and what I got worked out perfect. I might a little more here, but the location is great and it's kept well, with good staff so you get what you pay for......

Google
Feb 21, 2023

First time storage unit renters! Christine was very helpful! Answered all our questions and helped us choose the best unit to fit our needs.

Google
Feb 20, 2023

Christine was very helpful with everything!

Google
Feb 11, 2023

We needed a storage facility with climate control and spent a day looking around for one. By far, this iStorage was the friendliest and most helpful being managed by Christine. It was also the cleanest and best kept; the temperature was the warmest of all the places we saw on a pretty cold Michigan day. She made sure to find us a conveniently placed unit, answer our questions about pricing, and when her computer system was being a pain she held the unit for us until it was working. Thanks, Christine! We look forward to working with you!

Google
Feb 01, 2023

Christin is awesome to work with. We are pleased with are units and the up keep of the property. If there is a problem with anything she will call you. I highly recommend these storage units.

Google
Jan 30, 2023

Christine was very helpful showed me several units .great service got me in and out very quick.

Google
Jan 24, 2023

Stored some nice items for awhile and had no problems and the workers were always helpful. Would recommend!

Google
Jan 21, 2023

OMG Ms. Christine is the best!!! I have been renting since 2018. She is very knowledgeable about everything. I am so appreciative. You don’t find too many people that has the patience to help. Thank you for EVERYTHING Ms. Christine!!!!

Google
Jan 10, 2023

I spoke with Christine at iStorage and she made the process of cleaning out our unit so easy! She got back to me in a timely manner with information that moved the process along. Thank you!

Google
Dec 23, 2022

I was looking for something affordable and found it at iStorage. I purchased my storage online and was later contacted by the office for them to say "welcome" the same day. This caught me off guard! My current storage has never said a word. The rep who called was so nice and friendly, it felt like we had been friends for forever. Lol! The also advised me to stop in a say "Hi" the next time I come to my storage. I thought this was cute! Awesome place. 5 stars from me.

Google
Dec 01, 2022

I rented a space for 2 years. The grounds were well maintained. The owners are friendly and helpful.

Google
Nov 22, 2022

Great customer service. Christine Ayre is the best.

Google
Nov 17, 2022

The property manager Christine is great! Very helpful and caring and quick to do her job! I know my stuff is in good hands with her. Great place to store things!

Google
Nov 17, 2022

I am customer of iStorage Self Storage 11960 Farmington Rd., Livonia, MI. Christine the manager was so helpful with getting the right size unit and reasonable pricing that I could afford. I would recommend calling or stopping in and seeing Christine for your next storage unit. Good service, pleasant, smart, you can count on Christine.

Google
Sep 23, 2022

Moving to Michigan from out of state. I can't say enough about Christine and how helpful she was. Made this part of our move so much easier for us. She went out of her way to make sure we got the right size unit for our needs and the necessary lock to secure it. I also want to say how clean, well maintained, and secure the property is. Thank you Christine for all you do to make everyone who rents a space from Istorage feel well taken care of. I won't hesitate to recommend your services to anyone with a storage need.

Google
Sep 21, 2022

I have been a twenty year + customer of this storage facility. Christine, the manager, is friendly, helpful and takes pride in her facility. The rates are reasonable, I've never had a concern about theft or vandalism, and the location offers easy access to I-96. If you too have too much stuff, consider renting a clean storage area here.

Google
Sep 12, 2022

I am so impressed with both the staff and the unit it self. I was looking for a unite and Christine showed me a few different sizes and was so helpful in getting me what I needed. Her cheerfulness and helpfulness was amazing!!! The reason I went with I storage was because I read the reviews, and a lot of them talked about how helpful and wonderful Christine was, so I wanted to make sure I talked to her. The reviews were spot on. The reason I rented with I storage was because of the professionalism that Christine showed me during a very difficult time in my life when I needed to get a storage unit. Christine you rock!!

Google
Sep 06, 2022

Christine and the iStorage Livonia team are by far the BEST. So helpful and always on top of it. Recommend to anyone looking for storage.

Google
Sep 01, 2022

The staff is very hospitable and especially proactive at ensuring our valuables are kept safe. On a couple occasions we inadvertently did not lock our unit correctly. They contacted us immediately about the mishap and placed an additional lock on our unit, allowing us time to go and re-lock our unit. They are always available and very cordial!

Google
Aug 30, 2022

Christine is the absolute BEST! Friendly, knows customers by name, keeps the property clean & maintained. I’ve been renting there 4 years now & Christine is by far the best manager they’ve hired!!! Unfortunately I’m moving out due to cost of unit (I’ve stayed an extra several months just to see Christine)

Google
Aug 27, 2022

This is a great place to store stuff! Christine really helped find us the space we needed. I highly recommend istorage in livonia.

Google
Aug 25, 2022

Super friendly and extremely helpful. We have multiple units and it's location is great, being so close to I-96

Google
Aug 25, 2022

I feel good knowing my stuff is safe and I think her name is Christeen is so nice she is always improving the lot or calling to make sure I don't miss my payment

Google
Aug 25, 2022

The manager Christine is awesome ,always helpful and has answers whenever ive had questions.

Google
Aug 16, 2022

Christine was so helpful and knowledgeable. I appreciated her kind customer service as I had some strange conversations with other companies while shopping around as a first time looking into storage units.

Google
Jul 21, 2022

Christine was amazing from start to finish. My wife and I were in the market for a storage unit and Christine took great care of us!! I highly recommend!!!

Google
Jul 21, 2022

Great facility! Christine was able to get us in so quickly for our last minute move.

Our Website
Jul 20, 2022

Christine was so fast and helpful when I wanted to rent a unit, she made it easy!!!

Google
Jul 01, 2022

Christine was very helpful during my rental experience.

Google
Jun 30, 2022

This location is amazing. Christine especially!! Always smiling and waving everytime I came by. They were quick getting me set up with the perfect unit for my needs and leaving when i was done was hastle free. The facility is clean and dry with phenomenal drainage systems.

Google
Jun 30, 2022

We needed a very short-term storage unit just for items we were afraid to put in our POD. It was so easy to get set up with one online and Christine even called me to make sure I had the right location since my address was out of the area. There are many places that wouldn’t bother with something like that. It was very easy to get in and out with your individual code, no need to check in at the office. Quick and friendly service when we were all done with the unit. We will use iStorage in Farmington if we ever need a unit in the future.

Google
Jun 29, 2022

Kristen was so helpful!! She showed us where our unit was, and how to get in and out of the storage complex.She also reassured us ,that our items are secure there ! Thanks so much Kristen!

Google
Jun 15, 2022

Kristine is amazing always helpful and happy.

Google
Jun 13, 2022

Christine is a very professional lady. Excellent employee to have in the office. She was able to answer all my questions and even gave me some insight on local services I need. Thanks

Google
Jun 08, 2022

Great service very attentive Christian children all my options and help me make a good choice really appreciate everything o

Our Website
Jun 06, 2022

Excellent customer service!!

Google
Jun 02, 2022

On short notice I needed a large storage unit to hold household goods for several months. Christine from iStorage was able to get me the storage unit I was looking for and got me all set up within minutes. The facility was clean and well maintained, and the Storage Genie app made entry into the facility easy and convenient.

Google
Jun 02, 2022

I just rented a climate controlled storage unit. I called earlier in the day to see if I could see the unit because I had to be sure my kayak would fit. I spoke to Christine who was very professional. She made me an appointment to come look at the unit . When I came in she was very nice and quick to show me to the unit. She was very helpful and showed me a few other units that would meet my needs as well. I Choose the initial unit and she helped me set up payments online and showed me how to use the key because I was clueless lol. A great experience overall and really eased my nerves about moving my from my current storage facility.

Google
May 29, 2022

I want to say that I had a very positive, easy going experience at the Livonia I storage, Christine was pleasant and very helpful, greatly appreciate it

Google
May 27, 2022

Christine has always offered wonderful customer service, and has taken great care of my unit. I feel like my belongings are in great hands at I-Storage in Livonia, and if anything happens, Christine is always quick to reach out to me personally! Wonderful facility and wonderful employees! Thank you I-Storage in Livonia!

Google
May 19, 2022

Christine was wonderful and this is a great clean safe place

Google
May 04, 2022

Great service!

Google
Apr 29, 2022

Christine very great person always polite help with many issues if have place always clean she is very good person to work with people person

Google
Apr 26, 2022

This was my first time ever using a storage facility and I'm happy to have picked IStorage, the people working there are very nice and they walk you through everything, Christine the owner goes up and beyond to make sure everyone is taken care of and happy, I just had my car stolen with my unit info and everything and she helped and made sure was safe and secure. If I could have givin 6 stars I would have, Christine is always willing to help.

Google
Apr 01, 2022

excellent service ! Christine kept trying to connect with me and my schedule is different from hers she finally got me and got my business squared away thx very much

Google
Mar 28, 2022

I needed storage same day. It was late afternoon, and Christine A. the property manager, was awesome in helping me get set up quickly. Christine goes out of her way to make each experience smooth and stress-free. I will highly recommend the facility. Nothing but positive things to say.

Google
Mar 27, 2022

I walked in at 5:45 p,m on a Friday evening and was greeted by Christine who had a great big smile and was most helpful. She was super friendly and showed us our unit. She was not annoyed at all that we walked in just prior to closing. Customer service at it's finest!

Google
Mar 25, 2022

Cristina was very helpful choosing my storage

Google
Mar 18, 2022

Christine was an absolute dream! She made our unit rental a breeze and was joyful the entire time. I cannot recommend iStorage enough!

Google
Mar 16, 2022

Christine was very friendly, office was clean and prices worked great for our budget! I would definitely recommend

Our Website
Mar 15, 2022

The whole experience was awesome, they even put a lock in my unit that was needed!

Google
Mar 10, 2022

Christine is amazing very helpful!! Made the process so easy!!

Google
Mar 02, 2022

Chrstine and Gina are always fantastic! Great customer service from beginning to end. In the years that I have been with iStorage, the LIVONIA location has the best of the BEST! The staff is very friendly, patient and helpful in helping me navigate on the company website as well as answering all of my questions with all clear responses and are prompt and professional always over the phone and in person. They always go the extra mile to assist. It is always a pleasure. Thank you for your service.

Google
Mar 02, 2022

Christine and Gina are great to work with and have wonderful customer service. 10/10 recommend. Great units with lots of space.

Google
Mar 02, 2022

Kristen and Gina are a great duo very helpful. Some of the best customer service I have received

Google
Feb 28, 2022

My Experience today with Christine has been wonderful. She’s so helpful and sweet. Took care of everything for me! Will be back and recommend!!

Google
Feb 25, 2022

Christine does a great job. She is thorough, friendly, and cleans regularly. The only reason there was a loss of stars is the regional manager Dawn lied to me. She said she wouldn't raise my rent for a year and 6 months later raised it 17 percent.

Google
Feb 16, 2022

Watch your monthly payment due date. No notice, they will hit you with late fees.

Google
Feb 14, 2022

Christine has been wonderful! I was late... it was christmas and she was so kind... don't be late... but she was gracious to me and helped me get online to pay.. I have engaged with Christine a couple of times since then.. lol. we always have a good time. she is kind and assists you with what you need. Thanks Christine!!!

Google
Feb 02, 2022

I would recommend this facility for any storage needs. Their security is fantastic - one of the few I have encountered that has security cameras everywhere and reasonable prices too. When I no longer had a storage need, Christine helped me with the move out process and was very professional and friendly.

Google
Feb 01, 2022

Staff is fantastic! Especially Christine!! Very helpful with starting and ending my storage unit rental. She even was extremely helpful when I forgot my gate code. Will be coming back for all storage needs in the future!

Google
Jan 31, 2022

Christine was extremely helpful, made my visit simple and stress free, you can tell she really cares about the customers on how she approached my situation.

Google
Jan 24, 2022

Quick and easy to get set up. Helpful staff too

Google
Jan 11, 2022

Christine was awesome and helpful and is always so friendly and professional. Will continue to do business here. Thanks Christine and Thanks I-Storage

Google
Jan 10, 2022

Christine did an excellent job getting me in and out and excellent rental price

Google
Dec 28, 2021

Christine was very helpful and took the time to show us different size units. She was knowledgeable and very nice to talk with.

Google
Dec 26, 2021

Liviona site is very organized !! Liviona Manger is very organized and she takes her job serious.

Google
Dec 04, 2021

Decent prices for what you get, not horrible but not the best. I haven't had issues with the service at all. Easy to get to from my place I stay at.

Google
Nov 17, 2021

We decided to go take a look and get an estimate for prices and we were helped by Christine at the front desk. She was so helpful and knowledgeable and took us for a tour of the facility. We booked right away because of her awesome customer service. Everything is always kept very clean. We had one issue with one of the lights not working, but Christine called and took care of it right away. What great customer service. Very satisfied with our experience!! We definitely recommend this place for all of your storage needs.

Our Website
Nov 14, 2021

It was good.

Google
Nov 06, 2021

Well kept facility. A bit sad over rate increases for loyal customers.

Google
Oct 13, 2021

The manger Christine was very helpful, a really delightful person and helped me out right away. Place looks good and clean.

Google
Sep 20, 2021

Lisa and Yvette are the best!! They are always willing to help with anything you may need.

Google
Aug 26, 2021

This place was wonderful very clean and professionally run Christine in the office was so personable and extremely helpful and friendly. I had my stuff in there for 2 1/2 years and when unpacking there was nothing wrong with any of my possessions. I highly recommend this place.

Google
Aug 17, 2021

Very friendly and helpful person at the desk. Storage bin was clean. Lock and key worked well. No issues.

Google
Jun 09, 2021

Yvette was very helpful. Was unable to come in and pay and thanks to her I was able to do over phone. She rocks!!

Google
Jun 08, 2021

The property manager, Yvette, was very helpful and professional. She showed me the unit I was renting before signing and even helped sweep it out. She was so friendly while I filled out the paperwork and walked through all the documents. The space itself is convenient. The security gate was not working on the day I stopped in but I was assured it was being fixed later in the week. There are lots of units available and in varying sizes. The price was good too.

Google
May 24, 2021

I came into inquire about a unit, we may be moving and might need a unit for a few months. Heather was very helpful in answering all of questions and showed me my options and the prices. If we end up needing a unit I will definitely be back to see her. The property also looks great.

Google
May 24, 2021

Heather made our storage process very easy. We were in an out in no time with everything we needed to know about the property and things we would need. The property looks to be very nice as well. We plan to store here for now on.

Google
Apr 29, 2021

Heather was awesome. I was renting my new storage unit and I was in and out within 20 minutes including the time it took to look at three different units before I made my choice. Thanks a ton!

Google
Apr 28, 2021

Great establishment! Very well kept premises, secure grounds and pleasant staff. I met Heather yesterday and I wasn't in the office 2 minutes and all of my business was taken care of. Thumbs up from me, no complaints at all...

Google
Apr 03, 2021

Ron and Ken are amazing!!!

Google
Mar 22, 2021

Very easy to start and price was great. Same day move in and really nice employees

Google
Feb 05, 2021

New guy handled the payment with no problem.

Google
Jan 22, 2021

Ron is very nice and friendly! He made sure that when I was vacating one of my units that I knew what I needed to do to make absolutely sure I wouldn’t get charged for another month. The team has been great with communication as well.

Google
Jan 18, 2021

Great prices, clean property, friendly employees!

Google
Jan 12, 2021

My husband and I came in to rent a unit and we dealt with Carly. She was pleasant, helpful, friendly and we really enjoyed chatting with her during the rental process. Unit was clean, as was the rest of the Climate Controlled building, which I really appreciated. Use of carts is definitely a plus! The keypad at both doors of the climate controlled building adds extra security and makes us feel safer. Would definitely recommend!

Google
Dec 31, 2020

Would recommend to anyone looking for affordable, clean, and safe storage. Employees are always friendly and helpful. Super convenient, right off 96 too.

Google
Dec 29, 2020

Overall great facility. They are clean and have very friendly staff members. The only company you should be looking at for storage units is iStorage.

Google
Dec 22, 2020

Carly takes great care of her customers! Would recommend to any of my friends!

Google
Dec 21, 2020

The new property manager, Carley I think her name was, took care of my issues in a snap! We had a lightbulb that had been out for months but were told by another man here that it was our responsibility to change it. Without hesitation she was happy to come out and take care of it.

Google
Dec 20, 2020

Carly was super helpful and very friendly! You can always tell when someone enjoys their job. Move in process was easy and quick!

Google
Nov 29, 2020

Ron is AMAZING! He was very helpful and professional. He made what could have been a stressful situation stress free for me and I really appreciate it!

Google
Nov 19, 2020

Great experience. The gentleman who assisted me was very friendly and helpful. Would recommend them to anyone.

Google
Oct 10, 2020

Lisa helped with my rental process for my mom right over the phone. She was funny and very nice. You can always tell when someone loves their job. Thanks for all the help!

Google
Sep 26, 2020

Great location!

Google
Sep 23, 2020

High prices but amazing staff. So nice.

Google
Sep 12, 2020

Such a great place! New property manager was very nice.

Google
Sep 09, 2020

...great place....

Google
Sep 07, 2020

The lady in the office just made it so easy & convienant to move in😁😁

Google
Sep 07, 2020

Great customer service & good area, but high prices. Have to decide what’s more important to you.

Google
Sep 02, 2020

Clean facility, nice girls in the office.

Google
Aug 31, 2020

Good customer service, but prices are a bit high

Google
Aug 24, 2020

Very friendly people and good service. Good area too.

Google
Aug 08, 2020

This place is so nice, and friendly employees. I was planning on getting one closer to my house in Dearborn, but the manager there was SO RUDE. So I called around and went up to see a nice young lady at this location today. She was so sweet and really helpful. Even offered penny specials! I'll be moving in soon to this location!

Google
Aug 06, 2020

This place is 5 stars. The people are friendly. Great service. Easy to register online. Highly recommended.

Google
Aug 03, 2020

I like the location. Nice folks at the office. But I've been there a year and the storage fee has gone up TWICE! That's too much!

Google
Jul 30, 2020

These are the storage gods of Michigan. Great place for all your storage needs!

Google
Jun 22, 2020

Great place, great employees.

Google
Jun 22, 2020

Very nice facility.

Google
May 21, 2020

Great place. Helpful and straight forward.

Google
May 20, 2020

Great storage & safe.

Google
May 11, 2020

Just rented a unit and the manager was very helpful. Showed me the unit and answered all my questions. I recommend this place for all your storage needs.

Google
Apr 29, 2020

Friendly and good customer service during initial rental set-up process.

Google
Apr 29, 2020

Friendly and good customer service during initial rental set-up process.

Our Website
Apr 12, 2020

Excellent customer service

Google
Mar 28, 2020

I wanna say that this facility is by far one of the best and the Manager Kevin Bell was by far one of the nicest managers I've have experienced from and of the other storage places I've been too. He made sure all my questions were answered and went over everything in full detail. I will definitely be telling friends and family about any storage units they may need.

Google
Mar 28, 2020

The property looks well kept and the manager was very helpful and friendly.

Google
Mar 28, 2020

I came to take a look at the unit and was happy with what I seen and how helpful the manager ( Kevin) was. He answered all my questions and that to me was key to me wanting to take my business there when I need it.

Google
Mar 25, 2020

Staff is amazing, they go above and beyond to assist the customer. The storage units are clean and tidy. The price is good and the facility is even better.

Google
Mar 25, 2020

Alex has been a great help. He's very professional.

Google
Mar 06, 2020

Today I had the pleasure of meeting Kyle at Istorage... His service was great from the beginning to the end. If you are looking for storage with exceptional service go see Kyle at Istorage. Thanks Kyle!!!!!! 😉😉🤩🤩

Google
Feb 28, 2020

Very clean.

Google
Jan 31, 2020

My space is just perfect! So clean and I love that I can just pull up to it.

Google
Jan 31, 2020

They are always so nice when I come in.

Google
Jan 29, 2020

I've used this location for the past two years until November 2019, when I moved upstate, I have never found another storage place that I have liked so much. Not only does Istorage represent a brand of quality but the staff is always excellent. The property is well cleaned and kept up on, the staff seems to always work very hard to keep their renters smiling! The recent manager is always there, asking if he can do anything, and takes pride in keeping the property looking it's best! He is a fantastic worker and representative for the company! I would like to thank the staff of IStorage Livonia, and the Manager, I believe his name is Kevin, for all their hard work and for making my experience at IStorage fantastic!

Google
Jan 17, 2020

I love this Istorage and i will never use any other storage place. They have great security, 24 hour access, excellent condition of units, including temperature controlled units. The property is always clean, and whenever it's not or I have some kind of issue, the staff are always so great and helpful about it. If you have any questions, ask Kevin, he is awesome about help or anything you need! 😁

Google
Dec 10, 2019

Both guys were extremely nice and quick

Google
Dec 06, 2019

Really nice place . Friendly helpful staff . No issues for the two years I had the storage unit

Google
Nov 16, 2019

It's ok. there are always hidden fees. The cost is expensive but Its location.

Google
Nov 12, 2019

Kevin was awesome setting up my contracts. Great price as well!

Google
Nov 04, 2019

Very nice to work with, met the district manager and she was very informational and made my day!

Google
Oct 28, 2019

Great service good price really helpful

Google
Oct 28, 2019

Nice and easy!!

Google
Oct 21, 2019

That employee want to day his name is like kevin bell or something like that is awesome and answered all the queations i had.

Google
Oct 21, 2019

I came in looking to rent a unit and Kevin the manager was very helpful with giving information about the units and the prices are affordable when being shown the units I was interested in they were clean the property was very clean he is great for the company and they need more people like him working in companies would definitely recommend anyone who wants a storage unit to definitely talk to Kevin. A lot of places need workers like him!

Google
Oct 19, 2019

Fast, friendly, and affordable

Google
Oct 18, 2019

The property is well cleaned and kept up on the staff works hard to keep the customer smiling and deals with issues in a mannerly order. He helps keep everything going smoothly he is a great worker for the company. A friendly face goes along way when your having a bad day. Keep up the good work.

Google
Oct 04, 2019

I was just about ready to move my items from both of my units but the young man named Kevin really made my day on today. He worked out all my problems within 10 minutes. They need more employees like him

Google
Sep 10, 2019

The storage facility is nice and clean. The units in climate control appear brand new. I had no problems reserving the unit online and got 1/2 off the 1st month!! It takes about 30 mins for paperwork once you get there. I needed a padlock and was told the lockers inside had to have a certain lock, which you can only get there and cost around $15. I did notice that all the other units inside had padlocks not the lock I was sold. The app has also stopped accessing the gate to open. I would recommend this storage facility.

Google
Jul 26, 2019

Excellent service! Friendly staff! Did I mention excellent service? Highly recomended!

Google
Jul 26, 2019

Ben is sweet!

Google
Jul 03, 2019

Prices keep going up.. Have to move from there.!!

Google
Jun 29, 2019

I have had a unit here for almost 5 years, just switched to the climate control section (which is brand new and awesome). Would definitely recommend to others.

Google
Jun 29, 2019

The District Manager Dawn was so wonderful and easy to work with. She took all the time to address my concerns and help solve my issue! I asked her to waive a fee I incurred to a family emergency, she was so helpful and understanding. Steven was wonderful as well getting me to the right place. I will always recommend this team!

Google
Jun 29, 2019

Great customer service and move in process was extremely easily. Property always looks nice.

Google
Jun 26, 2019

I was looking online for units and it looks like a good deal. When I called and spoke with the manager who was very very nice, they helped me make a reservation for Saturday. Looking forward to doing business with you.

Google
May 19, 2019

Thumbs up

Google
Apr 26, 2019

I am very pleased with this location and the services offered. The indoor storage is accessible from 6 AM to 10 PM and there are carts you can use to transport items from your car to your unit inside. There are many size options available and the staff was very friendly.

Google
Mar 29, 2019

Great Place! Very Clean and Secure. Highly recommended. Ben is the Best!!

Google
Mar 14, 2019

Excellent service!

Google
Mar 07, 2019

Quick and easy process of opening a unit with Harry. Was very clean and nice to have carts to load things up from car and move into unit.

Google
Feb 25, 2019

Had no idea about admin fee and insurance fee. Harry was great! No promotional rate to first time renter

Google
Feb 15, 2019

Ebony and Stacey are super friendly and helpful. They were patient and provided excellent customer service. I definitely recommend

Google
Feb 02, 2019

Fast friendly service, great storage facility, fantastic price. Definitely recommend.

Google
Jan 13, 2019

Stephen is the best! He is so knowledgeable and kind and understanding.

Google
Jan 08, 2019

Clean secure and friendly. Also, 1/2 the price of another local facility with same features. Unit rented-5x15 climate control unit

Google
Dec 31, 2018

Great experience everything was clean and looked great.

Google
Dec 16, 2018

Very kind and always helpful if you need them. Place is always clean too.

Google
Nov 10, 2018

Very reasonable rates. Clean storage lot and nice area. Have climate control units available at very competitive prices.

Google
Oct 31, 2018

Stephen Clark at the Livonia location is top notch, very helpful and accommodating. He made a challenging situation easy and stress free. I felt confident that my precious belongings would be safe and secure. Location is perfect and price is reasonable. Thank you iStorage!

Google
Oct 25, 2018

Stephen and Harry are great to work with

Google
Oct 23, 2018

Great place to store your stuff, staff is very helpful. Lost our code to gain access and they were very helpful in getting us our code quite fast to get us back in there.

Google
Oct 05, 2018

Good service. Adequate units

Google
Sep 09, 2018

Well labeled units, wonderful staff, easy to find location. We love Simply Self Storage!

Google
Aug 12, 2018

Nice facility. Clean and looks organized. Stephen Clark the manager was informative and helped in my choice of his company.

Google
Jul 26, 2018

The staff and management are really superb. I have had many storage facilities throughout my lifetime and the cleanliness and new rehab of this facility is the best. It far exceeded my expectations and I may just be hiring some movers to relocate another storage unit I currently have; over to this one. I will save $60/mo and both spaces will be in a much better facility as well. Ya, that's how pleased I am. Thank you. :)

Google
Jul 19, 2018

Could not have been happier with the customer service (Steven). Facility is clean, secure and easy to use

Google
Jul 08, 2018

The customer service here is the best and their prices are hard to beat.

Google
Jul 02, 2018

Stephen waited on me and was very helpful, professional & courteous. I will recommend this location to any of my friends who need storage. Their hours are great too 6am-10pm 7 days a week, plus they offer 24 hours if you need them. Thanks for making my reservation convenient and quick.

Google
Jun 25, 2018

Stephen, the manager, was excellent with helping us get our storage unit set up. He was very transparent about all costs and explained in depth everything we needed to understand. He even made sure we got there early (before they closed), so he could adequately tell us all the information and not be rushed. We've had the unit for 2 months now and have no complaints. The hours are pretty flexible and facility is nicely kept.

Google
Jun 20, 2018

Great service, clean property, easy access.

Google
Jun 13, 2018

Nicole was awesome! She explained every rate and detail throughly and her customer service was on point Thank you!

Google
May 17, 2018

Cannot say enough about how great this place is!!! Best prices, customer service is great, online unit payment, just all around great place. Would recommend this place EVERY time!!

Google
May 15, 2018

Moved my mother down and needed to a get a unit quickly, Manager was fantastic. Made the entire process easy. I was amazed at how professional the entire thing was handled. Made me feel very comfortable.

Google
Apr 28, 2018

Move in was quick and easy. Steven did an excellent job of making everything g clear. The place looks very clean.

Google
Apr 13, 2018

The Manager is top notch. Expert customer service and very clean facility.

Google
Apr 10, 2018

Clean, good value. Stephen the manager is an excellent human being, great representative of the company, very helpful, friendly, professional.

Google
Mar 20, 2018

Simply Self Storage in Livonia is awesome! The location is easy to access and it's a clean storage facility. Stephen, the manager, provides the absolute BEST customer service! He always has a smile and is ready to help. I've even told him, "your customer service is the way the world used to work!" You don't find excellent customer service like his much anymore.

Google
Mar 12, 2018

Good facility, great price, amazing customer service. This is my third time storing with this group and I will always have great experiences!

Google
Feb 28, 2018

I have to agree with others and say that Steven the manager is just great. I started with a 10 x20, rented a second 10 x 20, then rented a 10 x 30 and moved those twon units into it and am now renting a 20 x 30 unit and he has been nothing but helpful at every turn.

Google
Feb 27, 2018

Stephen the Mgr is awesome. My Parents passed away and a kid moved back from college for a local job. I had to find place for storage and quick. Simply Storage served the purpose. Safe secure storage with great service. We used their service for 9 months. During that time I forgot the gate code, and even forgot our storage number. I would use them again. Stephen, thank you for your wonderful service.

Google
Feb 13, 2018

Have used this spot twice now. Real nice property manager. Quick to respond to all questions.

Google
Feb 09, 2018

Stephen is gracious and readily helpful, such as quickly removing thick hard snow blocking my storage door from opening.

Google
Jan 14, 2018

Clean, nice and good people.

Google
Jan 14, 2018

very satisfied!

Google
Dec 08, 2017

I've been storing there for several years and am fully satisfied. The manager knows me by name and keeps the place in really good shape.

Google
Nov 01, 2017

Stephen the manager is outstanding, very professional, keeps the area clean. Pavement however is very uneven and the entrance to the units needs to be raised to facilitate getting a vehicle inside

Google
Sep 20, 2017

The Manager here is great, friendly and very customer oriented. Facilities are okay but it looks like they are doing some upgrading now. Only negative I would say is I've had two price increases in six months!

Google
Sep 19, 2017

We had excellent service from Stephen and would highly recommend this storage facility.

Google
Sep 19, 2017

Great Service! Clean property. Would you believe a property manager that smiles and is pleasant to interact with.

Google
Sep 19, 2017

I have been at this storage unit for the last 4 years and I highly recommend this location . Stephen Clark is the person in charge and he is courteous ,respectful and a pleasure to work with . He is helpful and knowledgeable and always there when you need him. Nice to find someone that's courteous and takes care of business

Google
Jul 01, 2017

Steven, i want to give him many thanks of keeping a watchful eye out of the, Simply Self Storage facility!!! When i come by he is on his best behavior and willingly to support me in what i need to accomplish of my unit. I am very safe minded and relaxed to have my items stored there, because seeing this decaded guy. He always on the job doing what need to be done!!! Thanks Steven on a job well done!!!

Google
Jun 28, 2017

The unit prices are very reasonable, and Stephen took great care of me, and made the whole process of renting and moving in very enjoyable.

Google
Jun 26, 2017

Writing this review simply to acknowledge the manager, Steven, who goes above and beyond to ensure great customer service. I work from home and use my unit to store various promotional items for my company and often have boxes shipped right to the unit. Steven is always super friendly and ensures this is a seamless process even when my shipping carriers try to make things difficult. I would recommend this facility to anyone looking for a storage unit in the area. Keep up the GREAT work!

Google
Jun 18, 2017

The manager Stephen is professional, courteous and helped me select the right size storage unit for my needs and budget. The facility is clean and ship shape! I am glad I selected Simply Storage Livonia.

Google
Jun 15, 2017

Overall, I have been very happy with my unit, even though I felt the recent rate increase was a bit more than it should have been. Steven was very helpful getting me settled in. Complex is clean, well lighted, and secured.

Google
May 30, 2017

Since my signup I have had a great experience with Simply Self Storage. All my questions were accurately answered and processing was expeditious and efficient. Very friendly staff! I especially appreciated the free month - THANKS!!!!! I have presently terminated my stay with Simply Self Storage as we've moved into our house. Should I ever need to use a storage facility, this would be the one. I had to come in and out often as we were between living with family and our new house. I was always greeted with courtesy, friendly hospitality, and asked if there is anything we can do for you - don't hesitate to call. I called a few times with questions and was given the same courteous, friendly, hospitable treatment, with all my questions answered as well. Thank you so much for your service.

Google
May 27, 2017

Facility is well taken care of. It is clean and well maintained and the manager does an excellent job of keeping it that way. Doors seal very well and no critters can get into the storage unit. Overall, for short term rentals, I would highly recommend this facility. However, for long term rentals, such as mine, be advised, that the rental rate can increase every year or even sooner. My rates have increased steadily over the last 6 years I have been there, from 139 to 187 per month, where now I pay substantially more than a new customer for an equivalent unit. For this reason, unfortunately, I am most likely going to have to move to a new facility.

Google
May 26, 2017

Great customer service. Stephen is super helpful and so friendly. Simply Self Storage is conveniently located for our needs.

Google
May 01, 2017

Stephen Clark has helped me several times during my time at Simply Self Storage and he is always perfectly pleasant. I'm a single female with lot's of questions and he is always more than patient. If you're looking for affordable storage, this is the place to go. I had to upgrade to a larger space and Stephen showed me several different options and helped me pick the most affordable option. Simply Self Storage serves it's purpose and it's people. Great customer service.

Google
Apr 30, 2017

Stephen has been the manager since I obtained my unit in June 2016. He is always pleasant and it's to have someone onsite to talk a bit of hockey. I've seen a few problem areas addressed such as the driveway from the road. Overall, the facility is always clean, and seems to be run very well. Thank you Stephen!

Google
Apr 29, 2017

If you have any question, just ask Stephen. He's super nice and very professional. I had wonderful experience using this storage.

Google
Apr 22, 2017

Off and on thru the years, if I need a storage facility, Livonia's Simply Self Storage is the place for me. Clean, dependable, convenient and Stephen is always helpful if I need anything in the office. The only complaint I would have is not having multi month payment discounts.

Google
Mar 31, 2017

I have had a unit at Simply Self Storage for about six months now and could not be more pleased with the service. The unit is great and working with Stephen is such a pleasure. He is extremely knowledgeable and very professional. I would recommend this facility!

Google
Mar 30, 2017

Rented a storage locker yesterday evening. Stephen (Manager) was very friendly and accommodating. Facility was clean and hours to access your locker are wonderful. Seems secure and safe.

Google
Mar 25, 2017

I have been a tenant here for several years and have been very happy with the property manager Stephen Clark. He has always been treated me with respect and courtesy, he has maintained a clean a secure facility for my storage needs. I would recommend this Simply Self Storage site to anybody looking for a safe and secure place for their storage needs.

Google
Mar 17, 2017

Secure facility, good customer service.

Google
Mar 17, 2017

Stephen was very helpful in showing us a rental unit. Very knowledgeable and answered all our questions.

Google
Mar 17, 2017

I have been to a few storage companies and this one is by far the best one I have been to. Anytime I have problem which isn't often Stephen always take good care of it.

Google
Jan 26, 2017

Very pleased with this location. Great staff. Steve is the best. He's professional and thorough. Any time we have ever had a question or concern Steve is on top of it and always ready to help.

Google
Jan 24, 2017

Very professional, efficient, and never had an issue. Definitely happy I came here and not somewhere else. Stephen Clark is extremely professional, and really friendly.

Google
Jan 17, 2017

I have been here for over 5 years. The staff Stephen has been absolutely wonderful..I have not had any problems.


Nearby locations

About iStorage Livonia, MI - Farmington Rd

Centrally located in the city of Livonia, you’ll find our Livonia Self Storage facility at 11960 Farmington Road. From Interstate 96, exit south on Farmington Road, and follow the road about three quarters of a mile down until you spot us situated between ABC Supply Co, Inc. and BLS Property Management Co.

iStorage has dedicated ourselves to offering only the best security features at our facilities. At our Livonia Self Storage facility you’ll find features like security cameras, keypad entry, and indoor and outdoor lighting, in addition to vehicle storage, wide aisles for truck access, and packing supplies on site. You’ll also find:

RV Storage: Need a place to store your RV between road trips? When you’re not out traveling around this great state of ours, consider storing it at our facility, where you can rest assured it will remain safe from vandals, pests, weather, and anything else that could otherwise cause damage.

Mini Storage: Are you looking for a small storage unit to accommodate just a few of your belongings? Whether it’s a motorcycle, some business supplies, or a sofa set, we offer mini storage options to help fit your small storage needs. Why pay for a large unit you don’t need when you can find one that’s just the right size and price?

Drive-Up Unit Access: Whether you’re looking to store a vehicle, boat, RV, or just have heavy items to store, our drive-up unit access makes reaching your storage unit easier than ever. This is a convenient option if you’ll need to regularly access items in your unit.

Our facility has a number of great features such as:

  •   24 hour video recording on the premises
  •   Business Storage
  •   Temperature Controlled Units
  •   Deliveries Accepted
  •   Dollies & Carts Available
  •   Drive-Up Access
  •   Electronic Gate Access
  •   Fire Sprinkler Alarms
  •   Fully Fenced Facility
  •   Indoor Units
  •   Interior Parking
  •   Locks Available for Purchase
  •   Moving Supplies Available for Purchase
  •   RV & Boat Storage
  •   Uncovered Parking
  •   Well-Lit Facility
  •   Wide Aisles for Truck Access
  •   Month-To-Month Leases
  •   No Deposit Required

Directions to iStorage Livonia, MI - Farmington Rd

EAST

Get on M-14

Continue on M-14 E to Livonia. Take exit 174 from I-96

Take Farmington Rd to iStorage

 

NORTH

Head south on I-275 S/I-96 E

Keep left at the fork to continue on I-96 E, follow signs for Interstate 96/Detroit

Take exit 174 toward Farmington Rd

Merge onto Schoolcraft

Turn right onto Farmington Rd

Take Farmington Rd to iStorage on your left

 

WEST

Head west on I-96 W

Take exit 174 toward Farmington Rd

Turn left onto Farmington Rd

Turn left

iStorage will be on your left

Reviews for iStorage Livonia, MI - Farmington Rd

January 09, 2023
Nichelle Lang
OVERALL RATING

Great service

Christine *spellcheck* was amazing, great help very pleasant!

August 10, 2022
Larry I.
OVERALL RATING

Personable, friendly and helpful

Christine is always so helpful when I come in to pay my monthly bill. I would highly recommend this facility!

July 19, 2022
Mark E Gervasone
OVERALL RATING

Helped us quickly and excellently

Christine reached out to me as soon as I made a reservation!!! She got me through the rental contract online I had trouble with so fast. I will rent here again.

April 01, 2022
Zorell
OVERALL RATING

Great facility

Amazing facility, great customer service

March 04, 2022
Pamela Jo Panagos
OVERALL RATING

Satisfied Customer for 10 years

I have been paying my bill on line and when I am having technical computer problems I call Chrintine/Gina and they are so happy to help me. I enjoy their upbeat personalities.

March 03, 2022
Vicki Jones
OVERALL RATING

Excellent help

Christine was amazing and super helpful when there was an issue with my payment. Calm, patient and kind. Love her and this facility

January 21, 2022
Patti Salvatori
OVERALL RATING

Christine is amazing!

Christine helped me make the right choice for my needs. I will highly recommend Livonia Istorage to anyone who has a need.

January 20, 2022
Daniel W Robinson
OVERALL RATING

Awesome customer service

I have been at your storage location for almost 2 years and have never had a bad experience. Christine was very pleasant and helpful on the phone and when I wanted to change my locker from 572 she fixed me right up with what I needed. Very pleased with the outcome.

March 12, 2021
Gail Edwards-Bryant
OVERALL RATING

Clean, safe, east to access

The storage is dependable and the upkeep of the property is good, but management policies are insulting and personnel constantly changing.

July 06, 2020
Travis
OVERALL RATING

Very accommodating and helpful

Thanks for being so easy to work with

July 04, 2020
Jim Boos
OVERALL RATING

Great. Very Accommodating.

Very Pleased

June 22, 2020
Dave
OVERALL RATING

Easy secure access. Friendly service.

Tall bearded fellow funny and helpful.

June 11, 2020
Thomas Godek
OVERALL RATING

Great office manager .

The office manager was extremely helpful and accommodating.

May 31, 2020
Donna
OVERALL RATING

It was easy and pleasant

I enrolled online it was very easy. Received a okeasnt phone call from manager access through gate easy. Overall very satisfied

August 17, 2019
Barbara
OVERALL RATING

All I needed! Great Price!

Great and helpful staff! Fantastic location! Everything I needed at the right price

June 29, 2019
Khalabib Diaz
OVERALL RATING

Excellent, will do biz again

Fast efficient, super friendly service and clean facilities. Impressed with this location. Will continue to do biz.

February 26, 2019
chris atkinson
OVERALL RATING

poor management

I closed my account in November and I am still being charged management doesn't return calls or emails. they are ignoring the fact that a refund is entitled here.