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Such a great place! New property manager was very nice.
The lady in the office just made it so easy & convienant to move in😁😁
Great customer service & good area, but high prices. Have to decide what’s more important to you.
Clean facility, nice girls in the office.
Good customer service, but prices are a bit high
Very friendly people and good service. Good area too.
This place is so nice, and friendly employees. I was planning on getting one closer to my house in Dearborn, but the manager there was SO RUDE. So I called around and went up to see a nice young lady at this location today. She was so sweet and really helpful. Even offered penny specials! I'll be moving in soon to this location!
This place is 5 stars. The people are friendly. Great service. Easy to register online. Highly recommended.
I like the location. Nice folks at the office. But I've been there a year and the storage fee has gone up TWICE! That's too much!
These are the storage gods of Michigan. Great place for all your storage needs!
Great place, great employees.
Very nice facility.
Great place. Helpful and straight forward.
Great storage & safe.
Just rented a unit and the manager was very helpful. Showed me the unit and answered all my questions. I recommend this place for all your storage needs.
Friendly and good customer service during initial rental set-up process.
Excellent customer service
I wanna say that this facility is by far one of the best and the Manager Kevin Bell was by far one of the nicest managers I've have experienced from and of the other storage places I've been too. He made sure all my questions were answered and went over everything in full detail. I will definitely be telling friends and family about any storage units they may need.
The property looks well kept and the manager was very helpful and friendly.
I came to take a look at the unit and was happy with what I seen and how helpful the manager ( Kevin) was. He answered all my questions and that to me was key to me wanting to take my business there when I need it.
Staff is amazing, they go above and beyond to assist the customer. The storage units are clean and tidy. The price is good and the facility is even better.
Alex has been a great help. He's very professional.
Today I had the pleasure of meeting Kyle at Istorage... His service was great from the beginning to the end. If you are looking for storage with exceptional service go see Kyle at Istorage. Thanks Kyle!!!!!! 😉😉🤩🤩
Great friendly service, clean....very accommodating to small business.
My space is just perfect! So clean and I love that I can just pull up to it.
They are always so nice when I come in.
I've used this location for the past two years until November 2019, when I moved upstate, I have never found another storage place that I have liked so much. Not only does Istorage represent a brand of quality but the staff is always excellent. The property is well cleaned and kept up on, the staff seems to always work very hard to keep their renters smiling! The recent manager is always there, asking if he can do anything, and takes pride in keeping the property looking it's best! He is a fantastic worker and representative for the company! I would like to thank the staff of IStorage Livonia, and the Manager, I believe his name is Kevin, for all their hard work and for making my experience at IStorage fantastic!
I love this Istorage and i will never use any other storage place. They have great security, 24 hour access, excellent condition of units, including temperature controlled units. The property is always clean, and whenever it's not or I have some kind of issue, the staff are always so great and helpful about it. If you have any questions, ask Kevin, he is awesome about help or anything you need! 😁
Both guys were extremely nice and quick
Really nice place . Friendly helpful staff . No issues for the two years I had the storage unit
It's ok. there are always hidden fees. The cost is expensive but Its location.
Kevin was awesome setting up my contracts. Great price as well!
Very nice to work with, met the district manager and she was very informational and made my day!
Great service good price really helpful
Nice and easy!!
That employee want to day his name is like kevin bell or something like that is awesome and answered all the queations i had.
I came in looking to rent a unit and Kevin the manager was very helpful with giving information about the units and the prices are affordable when being shown the units I was interested in they were clean the property was very clean he is great for the company and they need more people like him working in companies would definitely recommend anyone who wants a storage unit to definitely talk to Kevin. A lot of places need workers like him!
Fast, friendly, and affordable
The property is well cleaned and kept up on the staff works hard to keep the customer smiling and deals with issues in a mannerly order. He helps keep everything going smoothly he is a great worker for the company. A friendly face goes along way when your having a bad day. Keep up the good work.
I was just about ready to move my items from both of my units but the young man named Kevin really made my day on today. He worked out all my problems within 10 minutes. They need more employees like him
The storage facility is nice and clean. The units in climate control appear brand new. I had no problems reserving the unit online and got 1/2 off the 1st month!! It takes about 30 mins for paperwork once you get there. I needed a padlock and was told the lockers inside had to have a certain lock, which you can only get there and cost around $15. I did notice that all the other units inside had padlocks not the lock I was sold. The app has also stopped accessing the gate to open. I would recommend this storage facility.
Excellent service! Friendly staff! Did I mention excellent service? Highly recomended!
Ben is sweet!
Prices keep going up.. Have to move from there.!!
I have had a unit here for almost 5 years, just switched to the climate control section (which is brand new and awesome). Would definitely recommend to others.
The District Manager Dawn was so wonderful and easy to work with. She took all the time to address my concerns and help solve my issue! I asked her to waive a fee I incurred to a family emergency, she was so helpful and understanding. Steven was wonderful as well getting me to the right place. I will always recommend this team!
Great customer service and move in process was extremely easily. Property always looks nice.
I was looking online for units and it looks like a good deal. When I called and spoke with the manager who was very very nice, they helped me make a reservation for Saturday. Looking forward to doing business with you.
I am very pleased with this location and the services offered. The indoor storage is accessible from 6 AM to 10 PM and there are carts you can use to transport items from your car to your unit inside. There are many size options available and the staff was very friendly.
Great Place! Very Clean and Secure. Highly recommended. Ben is the Best!!
Quick and easy process of opening a unit with Harry. Was very clean and nice to have carts to load things up from car and move into unit.
Had no idea about admin fee and insurance fee. Harry was great! No promotional rate to first time renter
Ebony and Stacey are super friendly and helpful. They were patient and provided excellent customer service. I definitely recommend
Fast friendly service, great storage facility, fantastic price. Definitely recommend.
Stephen is the best! He is so knowledgeable and kind and understanding.
Clean secure and friendly. Also, 1/2 the price of another local facility with same features. Unit rented-5x15 climate control unit
Great experience everything was clean and looked great.
Very kind and always helpful if you need them. Place is always clean too.
Very reasonable rates. Clean storage lot and nice area. Have climate control units available at very competitive prices.
Stephen Clark at the Livonia location is top notch, very helpful and accommodating. He made a challenging situation easy and stress free. I felt confident that my precious belongings would be safe and secure. Location is perfect and price is reasonable. Thank you iStorage!
Stephen and Harry are great to work with
Great place to store your stuff, staff is very helpful. Lost our code to gain access and they were very helpful in getting us our code quite fast to get us back in there.
Good service. Adequate units
Well labeled units, wonderful staff, easy to find location. We love Simply Self Storage!
Nice facility. Clean and looks organized. Stephen Clark the manager was informative and helped in my choice of his company.
The staff and management are really superb. I have had many storage facilities throughout my lifetime and the cleanliness and new rehab of this facility is the best. It far exceeded my expectations and I may just be hiring some movers to relocate another storage unit I currently have; over to this one. I will save $60/mo and both spaces will be in a much better facility as well. Ya, that's how pleased I am. Thank you. :)
Could not have been happier with the customer service (Steven). Facility is clean, secure and easy to use
The customer service here is the best and their prices are hard to beat.
Stephen waited on me and was very helpful, professional & courteous. I will recommend this location to any of my friends who need storage. Their hours are great too 6am-10pm 7 days a week, plus they offer 24 hours if you need them. Thanks for making my reservation convenient and quick.
Stephen, the manager, was excellent with helping us get our storage unit set up. He was very transparent about all costs and explained in depth everything we needed to understand. He even made sure we got there early (before they closed), so he could adequately tell us all the information and not be rushed. We've had the unit for 2 months now and have no complaints. The hours are pretty flexible and facility is nicely kept.
Great service, clean property, easy access.
Nicole was awesome! She explained every rate and detail throughly and her customer service was on point Thank you!
Cannot say enough about how great this place is!!! Best prices, customer service is great, online unit payment, just all around great place. Would recommend this place EVERY time!!
Moved my mother down and needed to a get a unit quickly, Manager was fantastic. Made the entire process easy. I was amazed at how professional the entire thing was handled. Made me feel very comfortable.
Move in was quick and easy. Steven did an excellent job of making everything g clear. The place looks very clean.
The Manager is top notch. Expert customer service and very clean facility.
Clean, good value. Stephen the manager is an excellent human being, great representative of the company, very helpful, friendly, professional.
Simply Self Storage in Livonia is awesome! The location is easy to access and it's a clean storage facility. Stephen, the manager, provides the absolute BEST customer service! He always has a smile and is ready to help. I've even told him, "your customer service is the way the world used to work!" You don't find excellent customer service like his much anymore.
Good facility, great price, amazing customer service. This is my third time storing with this group and I will always have great experiences!
I have to agree with others and say that Steven the manager is just great. I started with a 10 x20, rented a second 10 x 20, then rented a 10 x 30 and moved those twon units into it and am now renting a 20 x 30 unit and he has been nothing but helpful at every turn.
Stephen the Mgr is awesome. My Parents passed away and a kid moved back from college for a local job. I had to find place for storage and quick. Simply Storage served the purpose. Safe secure storage with great service. We used their service for 9 months. During that time I forgot the gate code, and even forgot our storage number. I would use them again. Stephen, thank you for your wonderful service.
Have used this spot twice now. Real nice property manager. Quick to respond to all questions.
Stephen is gracious and readily helpful, such as quickly removing thick hard snow blocking my storage door from opening.
Clean, nice and good people.
I've been storing there for several years and am fully satisfied. The manager knows me by name and keeps the place in really good shape.
Stephen the manager is outstanding, very professional, keeps the area clean. Pavement however is very uneven and the entrance to the units needs to be raised to facilitate getting a vehicle inside
The Manager here is great, friendly and very customer oriented. Facilities are okay but it looks like they are doing some upgrading now. Only negative I would say is I've had two price increases in six months!
We had excellent service from Stephen and would highly recommend this storage facility.
Great Service! Clean property. Would you believe a property manager that smiles and is pleasant to interact with.
I have been at this storage unit for the last 4 years and I highly recommend this location . Stephen Clark is the person in charge and he is courteous ,respectful and a pleasure to work with . He is helpful and knowledgeable and always there when you need him. Nice to find someone that's courteous and takes care of business
Steven, i want to give him many thanks of keeping a watchful eye out of the, Simply Self Storage facility!!! When i come by he is on his best behavior and willingly to support me in what i need to accomplish of my unit. I am very safe minded and relaxed to have my items stored there, because seeing this decaded guy. He always on the job doing what need to be done!!! Thanks Steven on a job well done!!!
The unit prices are very reasonable, and Stephen took great care of me, and made the whole process of renting and moving in very enjoyable.
Writing this review simply to acknowledge the manager, Steven, who goes above and beyond to ensure great customer service. I work from home and use my unit to store various promotional items for my company and often have boxes shipped right to the unit. Steven is always super friendly and ensures this is a seamless process even when my shipping carriers try to make things difficult. I would recommend this facility to anyone looking for a storage unit in the area. Keep up the GREAT work!
The manager Stephen is professional, courteous and helped me select the right size storage unit for my needs and budget. The facility is clean and ship shape! I am glad I selected Simply Storage Livonia.
Overall, I have been very happy with my unit, even though I felt the recent rate increase was a bit more than it should have been. Steven was very helpful getting me settled in. Complex is clean, well lighted, and secured.
Since my signup I have had a great experience with Simply Self Storage. All my questions were accurately answered and processing was expeditious and efficient. Very friendly staff! I especially appreciated the free month - THANKS!!!!! I have presently terminated my stay with Simply Self Storage as we've moved into our house. Should I ever need to use a storage facility, this would be the one. I had to come in and out often as we were between living with family and our new house. I was always greeted with courtesy, friendly hospitality, and asked if there is anything we can do for you - don't hesitate to call. I called a few times with questions and was given the same courteous, friendly, hospitable treatment, with all my questions answered as well. Thank you so much for your service.
Facility is well taken care of. It is clean and well maintained and the manager does an excellent job of keeping it that way. Doors seal very well and no critters can get into the storage unit. Overall, for short term rentals, I would highly recommend this facility. However, for long term rentals, such as mine, be advised, that the rental rate can increase every year or even sooner. My rates have increased steadily over the last 6 years I have been there, from 139 to 187 per month, where now I pay substantially more than a new customer for an equivalent unit. For this reason, unfortunately, I am most likely going to have to move to a new facility.
Great customer service. Stephen is super helpful and so friendly. Simply Self Storage is conveniently located for our needs.
Stephen Clark has helped me several times during my time at Simply Self Storage and he is always perfectly pleasant. I'm a single female with lot's of questions and he is always more than patient. If you're looking for affordable storage, this is the place to go. I had to upgrade to a larger space and Stephen showed me several different options and helped me pick the most affordable option. Simply Self Storage serves it's purpose and it's people. Great customer service.
Stephen has been the manager since I obtained my unit in June 2016. He is always pleasant and it's to have someone onsite to talk a bit of hockey. I've seen a few problem areas addressed such as the driveway from the road. Overall, the facility is always clean, and seems to be run very well. Thank you Stephen!
If you have any question, just ask Stephen. He's super nice and very professional. I had wonderful experience using this storage.
Off and on thru the years, if I need a storage facility, Livonia's Simply Self Storage is the place for me. Clean, dependable, convenient and Stephen is always helpful if I need anything in the office. The only complaint I would have is not having multi month payment discounts.
I have had a unit at Simply Self Storage for about six months now and could not be more pleased with the service. The unit is great and working with Stephen is such a pleasure. He is extremely knowledgeable and very professional. I would recommend this facility!
Rented a storage locker yesterday evening. Stephen (Manager) was very friendly and accommodating. Facility was clean and hours to access your locker are wonderful. Seems secure and safe.
I have been a tenant here for several years and have been very happy with the property manager Stephen Clark. He has always been treated me with respect and courtesy, he has maintained a clean a secure facility for my storage needs. I would recommend this Simply Self Storage site to anybody looking for a safe and secure place for their storage needs.
Secure facility, good customer service.
Stephen was very helpful in showing us a rental unit. Very knowledgeable and answered all our questions.
I have been to a few storage companies and this one is by far the best one I have been to. Anytime I have problem which isn't often Stephen always take good care of it.
Very pleased with this location. Great staff. Steve is the best. He's professional and thorough. Any time we have ever had a question or concern Steve is on top of it and always ready to help.
Very professional, efficient, and never had an issue. Definitely happy I came here and not somewhere else. Stephen Clark is extremely professional, and really friendly.
I have been here for over 5 years. The staff Stephen has been absolutely wonderful..I have not had any problems.
About iStorage Livonia, MI - Farmington Rd
Centrally located in the city of Livonia, you’ll find our Livonia Self Storage facility at 11960 Farmington Road. From Interstate 96, exit south on Farmington Road, and follow the road about three quarters of a mile down until you spot us situated between ABC Supply Co, Inc. and BLS Property Management Co.
iStorage has dedicated ourselves to offering only the best security features at our facilities. At our Livonia Self Storage facility you’ll find features like security cameras, keypad entry, and indoor and outdoor lighting, in addition to vehicle storage, wide aisles for truck access, and packing supplies on site. You’ll also find:
RV Storage: Need a place to store your RV between road trips? When you’re not out traveling around this great state of ours, consider storing it at our facility, where you can rest assured it will remain safe from vandals, pests, weather, and anything else that could otherwise cause damage.
Mini Storage: Are you looking for a small storage unit to accommodate just a few of your belongings? Whether it’s a motorcycle, some business supplies, or a sofa set, we offer mini storage options to help fit your small storage needs. Why pay for a large unit you don’t need when you can find one that’s just the right size and price?
Drive-Up Unit Access: Whether you’re looking to store a vehicle, boat, RV, or just have heavy items to store, our drive-up unit access makes reaching your storage unit easier than ever. This is a convenient option if you’ll need to regularly access items in your unit.
Our facility has a number of great features such as:
- 24 hour video recording on the premises
- Business Storage
- Climate Controlled Units
- Deliveries Accepted
- Dollies & Carts Available
- Drive-Up Access
- Electronic Gate Access
- Fire Sprinkler Alarms
- Fully Fenced Facility
- Indoor Units
- Interior Parking
- Locks Available for Purchase
- Moving Supplies Available for Purchase
- RV & Boat Storage
- Uncovered Parking
- Well-Lit Facility
- Wide Aisles for Truck Access
- Month-To-Month Leases
- No Deposit Required
- 5% Active Duty Military Discount
Directions to iStorage Livonia, MI - Farmington Rd
Get on M-14
Continue on M-14 E to Livonia. Take exit 174 from I-96
Take Farmington Rd to iStorage
Head south on I-275 S/I-96 E
Keep left at the fork to continue on I-96 E, follow signs for Interstate 96/Detroit
Take exit 174 toward Farmington Rd
Merge onto Schoolcraft
Turn right onto Farmington Rd
Take Farmington Rd to iStorage on your left
Head west on I-96 W
Take exit 174 toward Farmington Rd
Turn left onto Farmington Rd
iStorage will be on your left
Reviews for iStorage Livonia, MI - Farmington Rd
Very accommodating and helpful
Thanks for being so easy to work with
Great. Very Accommodating.
Easy secure access. Friendly service.
Tall bearded fellow funny and helpful.
Great office manager .
The office manager was extremely helpful and accommodating.
It was easy and pleasant
I enrolled online it was very easy. Received a okeasnt phone call from manager access through gate easy. Overall very satisfied
All I needed! Great Price!
Great and helpful staff! Fantastic location! Everything I needed at the right price
Excellent, will do biz again
Fast efficient, super friendly service and clean facilities. Impressed with this location. Will continue to do biz.
I closed my account in November and I am still being charged management doesn't return calls or emails. they are ignoring the fact that a refund is entitled here.