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Storage Units at 15390 E 12 Mile Rd in Roseville, MI 48066

 

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Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...
Google
Mar 24, 2023

The manager Antonio Brown is very dedicated, helpful and a pleasure to work with. Offered the best price in my area. Highly recommended.

Google
Mar 22, 2023

very easy rental contract signup. everything was done online with no need to go into the office at all.

Google
Mar 09, 2023

Property Manager Antonio is awesome! He was extremely helpful and very kind. I recommend renting a unit here.

Google
Mar 08, 2023

Antonio is awesome... Had tons of questions and he was extremely helpful. I highly recommend

Google
Mar 07, 2023

Prices were very low considering other rates at other facilities. The manager called me personally when I was late on a payment and waved the late fee. Can access my unit whenever and the facility is always clean.

Google
Feb 24, 2023

Amazing service thank you for everything

Google
Feb 14, 2023

Great talking with the manager, very friendly, great energy, clean workspace

Google
Feb 10, 2023

i love an awesome customer experience & i received that today from your employee Antonio. i received a call from him in regards to the status of my unit and i told him i’ll be there by closing time . he stayed to assist me with taking my payment & ensuring my unit was assessable! i was so happy with my visit today :) THANKS ANTONIO!!!!! 10/10 would recommend

Google
Feb 09, 2023

Gave a tour of the units and provided very helpful recommendations. Very satisfied with my experience here

Google
Feb 09, 2023

Antonio and his boss were very friendly and helpful I loved the energy they got me in and out of there with positive reinforcement 🗣️🗣️

Google
Feb 09, 2023

Antonio was genuinely sweet and he helped a lot thanks for your services

Google
Feb 09, 2023

Antoino has gone far and beyond to give me amazing service.

Google
Feb 06, 2023

Antonio is hands down an amazing worker at istorage and helps me every time I call.

Google
Jan 31, 2023

Antonio was excellent. Customer service is on point!

Google
Jan 30, 2023

I Storage customer service agent helped me as customer changing my account to downsize storage unit in office. Five Stars review👍👍👍👍👍Steve satisfied customer.

Google
Jan 16, 2023

Denise is absolutely amazing. She is always working to keep the property clean, and up to Par... Storage unit height is alot taller then most so I feel like you get more storage space for your money.

Google
Dec 19, 2022

Affordable storage with incredibly helpful employees. Shout out to Antonio for the great customer service.

Google
Dec 17, 2022

The manager was great help easy transition

Google
Dec 16, 2022

Great storge - clean, dry, and climate controlled.

Our Website
Nov 23, 2022

We have three storages and the IStorage manager was great my furniture was delivered and he helped the delivery trucks access our storage as well as he has great costumer service skills

Google
Nov 16, 2022

Great facility with wonderful management. After booking online there was a bit of a mixup up with what I wanted and what I had reserved. Antonio was extremely kind and eager to help and got me switched into a unit that fit my needs quickly and for an excellent price. It’s also worth noting the facility is quite secure and clean. Very grateful for the stellar service and the value provided.

Google
Oct 04, 2022

Adam and Antonio really helped me with my rental greatly appreciated.

Google
Oct 04, 2022

Update 6/10/21. I used to Love this storage company. Monthly rate is higher than other places. Rate went up $10/month in Jan 21 and now I just received an email that it's going up ANOTHER $19 starting July 2021. I will definitely be moving my things out of there before end of month. Update: Left iStorage for a cheaper monthly rate to Public Storage and Public Storage is even more EXPENSIVE than iStorage is now. Going to try to go back to iStorage. Update: October 4, 2022. I've gone back to iStorage and I'm mostly happy with it. My biggest issue is that setting up my account for online payment isn't working. I prefer to be able to make payments online, NOT through Autopay option. Please fix your website and I'll edit my ratings. Thank you

Google
Sep 10, 2022

The property manger Alexis was great with help me select proper size unit and best available for easy access great customer service will use again if needed

Google
Sep 06, 2022

The unit was clean and readily for me, the support I received on the phone was very good, and Alexis was fantastic helping with some questions I had while at the office. Great rates, clean and convenient location, friendly staff.

Google
Aug 24, 2022

Alexis was very helpful and understanding. I definitely appreciate her help and would recommend to any one needing a storage place. Thank you Alexis.

Our Website
Jul 05, 2022

Great job and service ..... Manager and co workers was polite, nice and friendly....

Google
Jun 14, 2022

Wow! Ariel is hands down the sweetest woman ever. She listened to what I needed and fit me with the right unit at the right price. She was a joy to talk to and was honestly the highlight of my day! Thank you for your great service!

Google
May 31, 2022

i absolutely loved Ariel!! she was so patient and understanding with me!! i loved joking around with her and hearing about the tasmanian devil!

Google
May 25, 2022

Ariel, the property manager, was extremely helpful and made everything easy to understand when renting my unit. Will recommend to all my friends!

Google
May 21, 2022

Yeah I liked it I still like it I got all kinds of stuff there,

Google
Apr 19, 2022

Ariel has great customer service skills with a wonderful personallity. My transaction was smooth and quick.

Google
Apr 18, 2022

Very pleasant experience. Ariel was very knowledgeable and accommodating. Would recommend for any storage needs.

Our Website
Apr 11, 2022

Manager & associate had great people dkills and very patient & friendly

Google
Apr 02, 2022

Ariel was nothing short of amazing! She went above and beyond her call of duty! She could definitely teach others in the customer service industry a thing or two about professionalism and customer service! A huge thank you to you Ariel for simply caring about your customers! Also, a huge thank you to whoever hired her...she is irreplaceable and deserves a RAISE! =) Thanks again Ariel! My husband and I appreciate you! Ps: Dirt water is not refreshing! LOL

Our Website
Mar 27, 2022

Courteous helpful informative. I didn’t feel pressured or rushed

Google
Mar 24, 2022

John is very informational patient and kind. He finds what you need and give you the best prices and also shows you visual guides and gives you a tour.

Our Website
Mar 23, 2022

Very helpful and explained very well.

Google
Mar 16, 2022

John was very sweet and showed us all the ropes. He was great with giving us the info we needed, showed us around the storage units, and prepped us for what we need for the storage unit. He made the process so much easier, less stressful, and smooth. He also has a beautiful smile and is adorable with a laugh that would bring a smile to anyones face!

Google
Mar 15, 2022

Quick and fast service with Ariel. Thanks

Google
Feb 11, 2022

Adam, my new site manager @ iStorage has been a pleasure to deal with. I had become friends with Katie the former site manager who recently retired. I was really scared that the new management would be hard to deal with. Adam, has been polite and genuinely seems to listen. He is a great addition to your staff at the Roseville, Mi. Location on 12 mile. It has been along time since I have been able to give a positive review on any major brand. Kudos IStorage..

Google
Feb 10, 2022

I went to iStorage on 12 Mile in Roseville MI to rent a unit and the attendant Adam was exceptional. I just had a loss in my family and Adam was kind, patient and he assisted me with such expertise, I recommended your Storage Facility “iStorage” to another family member just today…

Google
Feb 04, 2022

This is a great facility with very good service. I had a question and I called and spoke with Adam who is very professional and knowledgeable and a pleasure to work with.

Google
Jan 23, 2022

Good solid service with friendly staff. And super clean and secure storage facility.

Google
Jan 15, 2022

Had a good experience. Set everything up online. Got the first month free. Place was super clean. And staff was nice and helpful .

Google
Nov 16, 2021

Good space Secured Cleam

Our Website
Nov 03, 2021

What got me the most was, the professionalism that I received from the Property Manager Katie. If we had more people like her in the customer service industry, this world would be a better place.

Our Website
Sep 23, 2021

Always good always clean very easy to enter and exit

Facebook
Aug 18, 2021

Clean, well lite… very nice people.

Google
Jul 18, 2021

Katie was friendly and accommodating to our storage needs.

Google
Jul 08, 2021

Best rates around . Friendly and professional staff . Couldn't be happier !

Our Website
Jun 18, 2021

Very nice very Clean I am very Pleased

Google
May 18, 2021

Easy friendly quick

Google
Apr 30, 2021

It’s storage facility is clean and well kept! The manager is very helpful and kind.

Google
Mar 21, 2021

Very helpful and friendly!!

Google
Mar 20, 2021

Katie as always was very helpful today in our quest for more storage space.

Google
Feb 24, 2021

Love this storage company. Monthly rate is a bit more than other places, however the grounds are very secure.

Google
Feb 15, 2021

I am very very Happy with my storage unit in Roseville on 12 Mile Clean & New Katie was very helpful & friendly. I 1st went to the one on Groesbeck & Donna helped me there but they didn't have the Climate control units and she was kind enough to call & Katie and sent me over to there sister company. Thank You Donna & Katie for all your help & kindness 😊😊😊

Google
Jan 26, 2021

I really enjoyed my experience at iStorage, they answered all of my questions and were very helpful!

Google
Jan 26, 2021

Katie is super helpful and easy to work with especially able to answer any all questions. The facility is clean and well maintained. The units are large and a great value. I highly recommend Katie ab and I Storage 12 mile in Roseville.

Google
Dec 12, 2020

The woman who runs it is so helpfulp

Google
Nov 22, 2020

Staff is friendly and helpful

Google
Oct 18, 2020

I was having trouble getting in because I haven't been to the unit in a bit, but they have 24-hour phone assistance. Nice!

Google
Oct 18, 2020

I was having trouble getting in because I haven't been to the unit in a bit, but they have 24-hour phone assistance. Nice!

Google
Oct 12, 2020

Great customer service.

Google
Oct 12, 2020

Kathy was very friendly and helpful. I would recommend this storage facility as they are clean and kept up nicely.

Google
Oct 06, 2020

Friendly helpful service and clean grounds.

Google
Sep 25, 2020

The process of online reserving my storage unit was super easy. Then add on how amazing and friendly Sharon was. I was very pleased with the whole experience.

Google
Aug 22, 2020

The person at the 12 mile storage facility was very helpful in helping us pick the right unit for our needs. I wish i could remember her name but she took the time to show us several units and the price difference for each one. The unit was clean, dry and lighted well. We like that its a gated storage facility. The price is reasonable for what we wanted. Thank you iStorage.

Google
Jul 05, 2020

Good place with wonderful service...great prices also

Google
Jul 04, 2020

Great place neat and clean grass looks great

Google
Jun 26, 2020

Katie was very professional and kind. Easily explained the storage process which was new to me. The cleanliness of the area was impressive. Ease of location and access another plus.

Google
Jun 07, 2020

After I contacted the company, they quickly responded with both an email and a text. When I went in, the employer, though very busy at the time, was friendly and helpful.

Google
Jun 03, 2020

I've had a storage unit here going on two years now they usually deal with the manager Katie when I have any issues and she is the best!!!! She is helpful kind and overall the best!! thank you Katie for all that you do!!

Our Website
Apr 21, 2020

Always great customer service, and affordable pricing!

Our Website
Apr 06, 2020

My only issue was I couldn't find the unit that was assigned to me, we was looking for 3 digits and instead it was 4 digits which was confusing so we had to contact the manager and she explained where the unit was and we laughed about the situation!!

Google
Mar 13, 2020

I just rented a unit with Craig! What a nice, efficient, thorough gentleman! Painless and easy process!

Google
Mar 10, 2020

Katie was very helpful. She helped me decide and what size storage unit I should get to accommodate my personal belongings. I would recommend her store for all your storage needs.

Google
Feb 23, 2020

Katie and the staff here were really helpful in setting up my storage unit. The communication was great and they were awesome to work with.

Google
Jan 07, 2020

Neat and clean storage facility.

Google
Dec 25, 2019

Great service! Great value! Super helpful. We loved our experience

Google
Dec 23, 2019

Great storage facility! Just filled 5 units with parts and pieces of old cars. Management was very helpful as we kept having to rent more units!

Google
Dec 17, 2019

Love this storage facility! I'm renting an indoor climate -controlled unit which is really nice. And, the staff is great to work with too. When I had issues getting the mobile app to work, Katie was super to work with and really helpful. She took extra time with me, just to make sure I was up and running properly. Highly recommend this place!

Google
Dec 03, 2019

The facility was incredibly clean and the staff was super helpful! Hands down recommend this facility.

Google
Nov 29, 2019

Everything was great! Katie, the property manager, was very helpful.

Google
Nov 11, 2019

The woman that helped me was wonderful I was able to get a nice clean storage unit quickly

Google
Nov 07, 2019

No problems at this facility.

Google
Oct 20, 2019

I was treated like family, Donna was more than helpful, kind, and knowledgeable about services.. I really appreciate her takeing the time to make sure my transition was easy and care free. Thank you .

Google
Oct 14, 2019

Knowledgeable and friendly service

Google
Oct 12, 2019

Katie was very accommodating and helpful! The indoor climate controlled storage is very clean and easily accessible, and I feel very comfortable using this facility.

Google
Sep 30, 2019

Katie the manager at 12 mile is just delightful. Her patience with me during a frustrating time helped me keep my composure. I couldnt set up my automatic payment and she graciously took her time with me. I didnt feel rushed so she could wait on someone else. Neither on the phone or when i went into the facility this morning. Thanks Katie. Thanks IStorage

Google
Sep 27, 2019

Highly recommend, beginning to end. Great people,storage as easy as it can be. Location was safe,clean. Terms of agreement good. All good, 5 stars

Google
Aug 05, 2019

Getting started was easy and the manager at the roseville location was tremendously informative and helpful. She made me feel very comfortable leaving my things in storage. I just started moving in so we will see how things go. Also the unit and surrounding areas were very clean. That is truly a plus.

Google
Jul 30, 2019

Great experience and a beautiful facility. Clean and well kept. Katie was super helpful.

Google
Jul 27, 2019

I first had to use this facility when it was Simply Storage. Katie was Amazingly helpful then and continues to be kind and courteous, and welcomes my questions and concerns no matter how small or, usually, last minute! Katie is truly an asset to this facility and the company! Sincerely, Najiba Berry

Google
Jul 25, 2019

Katie was very professional, answered all the questions I had and would highly recommend her services! Ask for Katie, you will be glad you did!! *****

Google
Jul 02, 2019

Katie and Donna were both helpful and amazing!!!

Google
Jun 22, 2019

A very pleasant place to store your stuff. Very clean. I received top notch professional service from Katie. She is very helpful and explains all you need to know.

Google
Jun 22, 2019

Friendly staff. Nice and clean and modern. No issues so far.

Google
Jun 07, 2019

We have been customers of iStorage for almost three years and the customer service has always been absolutely wonderful! Katie and Donna are the best! They are always willing to go the extra mile and both of them have went out of their way to make us happy customers! I would definitely recommend iStorage to anyone and everyone who needs a storage unit.

Google
May 15, 2019

I had an great experience with iStorage. Katie was awesome and very attentive. The prices are reasonable and the facility is well maintained. I would recommend iStorage to everyone.

Google
May 03, 2019

Katie, is a pleasure to deal with and makes sure you get the correct unit to fit your needs. Highly recommend this place.

Google
Apr 27, 2019

Everyone is some nice

Google
Mar 30, 2019

Katie was so kind , helpful , and informative . A great service experience coupled with a wonderful deal at a nice location. Thank you iStorage Self Storage!

Google
Mar 19, 2019

Excellent customer service!

Google
Mar 13, 2019

Katie was great to work with and made sure we got the best deal for our storage unit!

Google
Feb 26, 2019

Great service very friendly.

Google
Jan 23, 2019

Great, efficient service.

Google
Jan 11, 2019

I have no issues with IStorage, as a matter of fact the 2 ladies that I have dealt with are both the sweetest ladies. The issue I have and is getting very annoying is I get and email just about everyday for me to give them a review. I’ve given them a great review because of the great ladies but if I keep getting bugged about these reviews my next review will be quite different

Google
Dec 27, 2018

Very helpful and friendly. Definitely will be renting here again. Thank you.

Google
Nov 30, 2018

Exceptional Service Donna was absolutely amazing and very knowledgeable! Most definitely will be recommending more of her services Thanks again!

Google
Nov 17, 2018

Katie was very helpful and informative. Very easy to talk to and friendly as well. Very satisfied with my experience today.

Google
Nov 06, 2018

Felt very welcome, katie the property manager was very nice and gave me all the information i needed! Will definitely refer istorage in roseville to friends and family!!

Google
Oct 02, 2018

The guy that helped me was awesome

Google
Sep 29, 2018

This was my first time ever renting a storage unit and Katie was so helpful in explaining the process and getting me set up in a good clean unit!

Google
Sep 25, 2018

Love this place! Amazing staff! They answered any questions and concerns I had. Definitely like the upgrading they are doing!

Google
Aug 31, 2018

Great prices!

Google
Jul 30, 2018

Katie is one of the nicest and professional person, if I need Storage’s again it will surely be simply self storage at the same location.Thank you.Five stars go to Katie.😊

Google
Jun 26, 2018

Just rented a unit and Donna was so helpful. She is very good at her job and I would recommend this place to everyone. Nice and clean place. Highly highly recommended!

Google
Jun 19, 2018

I recently moved and stopped into this location to get moving supplies. I was greeted by the manager, Katie, who was very helpful and knowledgeable. She made an otherwise stressful situation much smoother. She was very friendly and pleasant to deal with. Thank you.

Google
Jun 09, 2018

Good

Google
Jun 09, 2018

Both interactions I had were great. Donna and Katie were both helpful! Friendly staff.

Google
May 30, 2018

Katie and the staff there are wonderful. They help you out a lot. Great people and business to work with.

Google
Apr 12, 2018

Patty and Katie are awesome. I checked a few different storage unit facilities and this, by far, had the best service and best prices. Very pleased

Google
Apr 03, 2018

Katie was super helpful!!! Made it super easy and fast to get me into my unit!!! I would highly recommend this place for storage!!! Only thing is google maps took me the wrong way it’s right off 12 Mile Rd

Google
Mar 30, 2018

Donna & Mike were fan.....tastic!!!

Google
Mar 18, 2018

Donna was extremely helpful and courteous. I would recommend Simply Self Storage to everyone.

Google
Mar 10, 2018

I would definitely recommend this storage facility. Very friendly staff, I had a great experience. Katie was very helpful and professional!

Google
Jan 26, 2018

There was great customer service. The storage units was clean the front office was clean. Very efficient and I didn't have a long time to wait. Please go give them their business I will refer them to anybody

Google
Jan 26, 2018

Went in to ask some questions about storing some things. The gentlemen that helped me was amazing! Very friendly, knowledgeable, and walked me through everything. I believe his name was Mitchell. I look forward to coming back.

Google
Jan 06, 2018

Excellent experience, allways a pleasure to see Donna here shes always a great help. When their facility was full (no parking available for my rv) she went out of her way to help me find a facility that does have room. I give * * * * * * always. Thankyou simply self storage for hiring people like Donna.

Google
Jan 02, 2018

I have just reacently moves out if my storage today after a year n a half. I had had some troubke paying n was in dear of losing my belongings n my kids belongs. They have helped me keep my things on more then on occasion. Katie is so awesome she is very caring an will try n work with u to keep you from losing ur storage I reallt appreciated the effort that alk the staff put in to help me i would for sure reccomend them to any body........the location on 12 n hayes was my location.

Google
Dec 30, 2017

Great service KATIE was excellent!!

Google
Nov 01, 2017

I tremendously enjoyed my first encounter with Katie, who calmly explained the details of our agreement! She then secured a very satisfactory storage unit, helping ease my worry and answer any question. During the reception, I felt as though I was present at a friend's house for a refreshingly fun visit. Each time I arrive at Simply Self Storage, I return with a smile and warm heart, recalling Katie's passion and patience and help. I can assure you, I would refer anyone else including my own family and friends to Simply Self Storage for wonderful service and friendly faces. You have my word. Once more, I'd like to thank Katie for the inspiration behind my review. It reflects my utmost gratitude.

Google
Oct 29, 2017

Great place for temporary storage they treat u very well

Google
Oct 25, 2017

Typical storage units at typical prices

Google
Sep 26, 2017

So far so good! I just signed on. I went to this location bcus it was $10. cheaper than the location I wanted. Not sure why but nevertheless I received good service from Katie. Just so you're aware you'll be paying for the next month at the time you plan to sign on (at least w/my unit) plus a one time service fee & of course you'll be purchasing one of their locks. Hopefully I won't have any future problems!

Google
Sep 09, 2017

Very clean,friendly,secure and professional. Katie (property manager) always makes sure I'm happy and satisfied, goes above and beyond what is expected. If your questioning where to store your goods, look no more.

Google
Sep 02, 2017

Donna was very helpful and explained everything very thoroughly. Nice storage unit. Barb was great as well and very helpful. Overall, great experience. Definitely recommend this place.

Google
Aug 27, 2017

I would have given a 5 Star rating. I had the storage unit for over 1 year. The first manager was alright. However, since Katie became manager the location seems cleaner. There is a faster response to calls made to the location. Customer service is important to me. Katie has the customer service skills, polite, easy to talk to, calm demeanor, and as mentioned before prompt response of calls. I would recommend this facility, with Katie as the manager.

Google
Jul 30, 2017

Katie runs a clean facility and was very friendly and helpful.

Google
Jul 26, 2017

My wife and I needed a storage unit for a few months and decided to go with this location because it was close by. The application process was quick and the staff was friendly and helpful. If they ever need maintenance done on your unit they will call and notify you in a timely manner. They also leave thorough messages to inform you of what's going on if you can't answer their calls. Our unit was clean and the area is safe. If you live in the area and need a storage unit, I recommend this place.

Google
Jul 23, 2017

Katie was very polite and helpful! She resolved my issues with very much patience and was very pleasant!

Google
Jun 30, 2017

Great storage facility with plenty of locations. Katie at the Roseville location was very pleasant and friendly to deal with, excellent customer service and was able to deal with a problem that occurred with my unit that was no fault of theirs.

Google
Jun 29, 2017

I had a wonderful experience with Simply Self Storage. Donna was AMAZING at helping me pick the right size unit to accommodate my belongings. She also was able to keep it within the budget I had. What a lovely person inside and out... She helped me in more ways than one! I would absolutely refer anyone here who is looking for a Storage Unit!!

Google
Jun 27, 2017

Donna was very friendly and helpful, and was thorough in explaining all my options. The location is clean and easily accessible.

Google
Jun 14, 2017

Donna was very helpful in securing a storage unit fie me today. She answered all of my questions and was extremely friendly! I highly recommend using them!

Google
May 31, 2017

Great service, Donna was the best! Very quick and convenient!

Google
May 24, 2017

Your administrator Katie is a delightful person. She display a great attitude, that made my day. She seemed to be knowledgeable in her field and was very patience with me through the entire process. My application was handled in a timely and efficient manner. My thanks to Katie again for starting me off with a great day.

Google
May 19, 2017

Extremely helpful and made my first time using self-storage easy! I also mistakenly reserved the wrong shaped unit online and the same day they changed it to something much easier and preferable to my needs without any hesitation, problems, or charges!

Google
May 14, 2017

Customer service was absolutely amazing and Tom was such a delightful human being. Will highly recommend!!

Google
Apr 24, 2017

Easy sign up.

Google
Apr 14, 2017

Rates are too expensive

Google
Mar 31, 2017

Very friendly and the prices is great!

Google
Mar 28, 2017

This place will get all my business. No matter where my travels take me, I'll use Simply Storage. Jason was great. He led me through the maze of paperwork and led me to the nirvana of the perfect unit to store my hoard of items some of which are quite rare and highly sought after. I highly recommend Simply Storage as long as you deal with Jason. The computer system is as old as Odin's beard but Jason worked the system to help me. Simply Storage, update your computer system.

Google
Mar 28, 2017

Jason was a major help in finding the right storage unit for my needs. A+ job and amazingly clean unlike storage units I have used in the past. Having worked at a similar establishment in the past I hope he gets rewarded fairly for the wonderful work he does.

Google
Mar 28, 2017

Great place to store! Jason was very helpful.

Google
Mar 28, 2017

I had to store some rare family items until i came back from a trip. Jason helped pick the right size unit and helped me feel comfortable that everything would be safe. I returned to find everything just I had left it. I will be using Simply Self Storage again before my next adventure. Jason made the whole process quick and easy. I highly recommend the storage unit and to ask for Jason. He's a quality person that I would trust more than any corporate person.

Google
Mar 28, 2017

Checked out my storage options and Jason was a big help. Thanks very much, Jason!

Google
Mar 28, 2017

Yes nice place! Jason was very helpful.

Google
Mar 28, 2017

Jay was amazing. He was super helpful. Possible the best customer service I have ever had. If I had a son I would wish he would be like Jay. If I had a daughter I would hope she would marry some one like Jay. 5 Stars. A++++

Google
Mar 07, 2017

Bern a regular customer several different times. Highly recommend this place!!

Google
Feb 15, 2017

Needed immediate, short-term storage and this place was great. Jason, the manager, helped me to determine what sized unit would be best. He showed me around to the available units and made it easy to sign up. When it was time to move on, he was nice enough to point out that they had a 10-day rental program. I forget what it's called, but for existing customers, who are moving out, it allows you to pay for the first 10 days of the month and if you are able to get your stuff moved in that time, then you are all set. Saved me about $100 with that suggestion. I'd easily return to this place if I am in the need for additional storage.

Google
Jan 31, 2017

This location made my storage experience very easy and hassle free. I was sent from another location and things were ready for me as I got there. Denise was very kind and accommodating. I would suggest this location to everyone :)

Google
Jan 31, 2017

Great rates, great customer service, Jason is the best!

Google
Jan 24, 2017

Jason, Tom and Donna were a big help.

Google
Dec 23, 2016

Jason was awesome! He helped me find my dream storage unit! I recommend this place.

Google
Dec 15, 2016

Jason was great and very helpful. Was looking for storage for the holidays. Highly recommended.

Google
Dec 10, 2016

Nice place, help is cool. Does the job no problems.

Google
Dec 09, 2016

jason was very helpful and knowledgable

Google
Nov 10, 2016

Great service

Google
May 11, 2016

Good facility at a good location. Using them to hold my items during a move. I thought it was a bit pricey, but then again, I don't know much about storage facilities. They have good hours that work great for me.


Nearby locations

About iStorage Roseville, MI - 12 Mile Rd

Situated just east of the Macomb Community College, you’ll find our Twelve Mile/Roseville Self Storage facility at 15390 East Twelve Mile Road. From Highway 97, exit west onto Twelve Mile Road and follow the road until you spot us on the south side. Sandwiched between All State Fastener Corporation and True Industries, we’re tucked back from the road, but still easy to find.

If you’re looking for a secure self storage facility offering only the best features available, look no further than our Twelve Mile/Roseville Self Storage Facility. Here, you’ll find features like security cameras, keypad entry, indoor and outdoor lighting, wide aisles for truck access, and packing supplies on site. You can also expect to find:

Drive-Up Unit Access: We have several units that offer convenient drive-up access, which makes storing your belongings at our facility easier than ever. The ability to drive your vehicle up directly to your unit eliminates the need to carry heavy objects up stairs or far distances to reach your storage unit.

iShield Protection: While most home insurance companies offer coverage on the property you store in a storage facility, some do not. If you find yourself without proper coverage, or are interested in securing a little bit more, contact us to learn about the protection plan we have available. While we do everything to keep your belongings safe, it’s always good to be prepared.

Boat Storage: Do you have a secure place to store your boat between trips to St. Clair Shores? If you don’t, you really should consider storing your boat at our facility between trips out on the lake. With units available in a variety of sizes, you’ll easily find something to accommodate your boat, and ensure it remains safe when not in use.

Our facility has a number of great features such as:

  •   24 hour video recording on the premises
  •   Business Storage
  •   Deliveries Accepted
  •   Dollies & Carts Available
  •   Drive-Up Access
  •   Electronic Gate Access
  •   Fully Fenced Facility
  •   Indoor Units
  •   Locks Available for Purchase
  •   Moving Supplies Available for Purchase
  •   Wide Aisles for Truck Access
  •   Month-To-Month Leases
  •   No Deposit Required

Directions to iStorage Roseville, MI - 12 Mile Rd

East
Take I-696 to Groesbeck. Go North on Groesbeck to Twelve Mile Rd heading West, go over railroad track and come to stop light at Calahan. We are located on the left 100 yards up.

West
Go East on Twelve Mile Rd. Cross over Hayes. Facility is 200 yards down on right side of street, just past True Industries.

North
Take Groesbeck to Twelve Mile. Turn Left on Twelve Mile heading West, go over railroad track and come to stop light at Calahan. We are located on the left 100 yards up.

South
Go North to Groesbeck to Twelve Mile. Turn left on Twelve Mile heading West, go over railroad track and come to stop light at Calahan. We are located on the left 100 yards up.

Cross Streets
Groesbeck and Hayes

Landmarks
Just West of Groesbeck on South side of 12 Mile Rd

Neighboring Areas
Warren, Fraser, Roseville

Reviews for iStorage Roseville, MI - 12 Mile Rd

November 08, 2022
brooke
OVERALL RATING

Amazing, Affordable, staff very friendly

Antonio was amazing help! I appreciate him and keeping in contact with me with everything! If I need any storage again I would go here! I highly recommend this place and would recommend Antonio 1000 percent! Antonio is the best and should be recognized for his awesome hard work!Thanks Antonio! (:

October 07, 2022
Bob kudla
OVERALL RATING

Clean unit and facilities

I had a positive experience here and will not hesitate to use in the future. The man in the office during my checkout was very friendly and handled my checkout great

October 03, 2022
Jessica Cummins
OVERALL RATING

Great

Antonio Brown was super helpful with the end of lease process!

September 22, 2022
Michael A.
OVERALL RATING

Exceeding Helpful Employee Recognition

I had a very good experience today getting information on the rental storage units. Once I receive that information, I realized that this was the place for me the kind and funny manager ALEXIS helped me through the whole process. It was easy and I’m real happy with my decision. Thank you.

July 24, 2022
Jackson
OVERALL RATING

She is amazing employee , knows how to hold a conversation.

She is very punctual. Alexis is very trustworthy and knowing her she knows what she is doing when it comes to the Company and she deserves a raise.

July 22, 2022
Crystal Glass
OVERALL RATING

Alexis was very friendly and helpful

Facility was clean, Alexis was great. Only recommendation would be to fix the climate control in the rental office area, it was very warm in there.

March 22, 2022
Allan Dettmer
OVERALL RATING

friendly staff, nice clean facility

John took care of us. He is knowledgeable friendly and very helpful

March 22, 2022
Randale
OVERALL RATING

Great

Thank you for good service

March 04, 2022
Bryan Grzywacz
OVERALL RATING

Great and pleasant

The salesperson was very nice and helped with getting our storage unit together. Answered all our questions. Great job

March 04, 2021
Jan Borowicz
OVERALL RATING

Great location and assistance

Shout out to Denise. She goes above and beyond. Exemplary rep for the company. Very helpful and friendly

November 02, 2020
Pat Carter
OVERALL RATING

Professional, clean, convenient, and secured

I have been renting here for a couple of years and have never run into any issues. The facility is clean, the staff is friendly, always willing to help especially Katie! I have rented at other storage locations and this one is the best by far!!

October 16, 2020
Steven Vandenabeele
OVERALL RATING

Great

Michelle was Very friendly and very Knowledgeable. I am very pleased with their service.

September 23, 2020
cheryl morgan
OVERALL RATING

nice staff very clean unit easy to get to

Katie is a very nice person. She always returned my phone calls with in an hour of leaving a message. She was helpful and keeps the grounds and the units clean. If I need storage again I WILL DEFFINETLY GIVE HER MY BUSINESS!

September 02, 2020
Sean
OVERALL RATING

Efficiency and cost

I like unit size for the price but feel the website need to updated correctly about insurance for the units. I have home owners insurance so why should I be charged for their insurance.

August 09, 2020
Norvetta Baker-Strozier
OVERALL RATING

Katie is AWESOME!

I feel apart of the IStorage family & Katie helped to orchestrate renting the appropriate spaces & made my transition into a new unit with ease. She took my complaint and handled the situation with professionalism. Staff that has worked with her has also been a pleasure to work with!

July 20, 2020
Brian D. Skelcy
OVERALL RATING

Amazing

From the 1st Phone Call to looking at the unit to signing up. Katie was AMAZING!!!!!!! I would rent a unit here again.

May 31, 2020
Jackie Nelson
OVERALL RATING

The representative was efficient and informative representatives

Both times I rented a unit the representative worked to provide the best price available for my needs. Well trained and experienced staff.

May 22, 2020
Lori M
OVERALL RATING

So helpful

Donna was wonderful to work with. Very helpful in picking out the perfect location and getting all the paperwork handled over the phone. Great experience - highly recommend.

March 03, 2019
Kim Price
OVERALL RATING

Great location

Katie is wonderful. Always helpful and professional. A++++