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Just a second, finding you the best units...
Just a second, finding you the best units...
I was having trouble getting in because I haven't been to the unit in a bit, but they have 24-hour phone assistance. Nice!
Katie is super helpful and easy to work with especially able to answer any all questions. The facility is clean and well maintained. The units are large and a great value. I highly recommend Katie ab and I Storage 12 mile in Roseville.
Great customer service.
Kathy was very friendly and helpful. I would recommend this storage facility as they are clean and kept up nicely.
Friendly helpful service and clean grounds.
The process of online reserving my storage unit was super easy. Then add on how amazing and friendly Sharon was. I was very pleased with the whole experience.
The person at the 12 mile storage facility was very helpful in helping us pick the right unit for our needs. I wish i could remember her name but she took the time to show us several units and the price difference for each one. The unit was clean, dry and lighted well. We like that its a gated storage facility. The price is reasonable for what we wanted. Thank you iStorage.
Good place with wonderful service...great prices also
Great place neat and clean grass looks great
Katie was very professional and kind. Easily explained the storage process which was new to me. The cleanliness of the area was impressive. Ease of location and access another plus.
After I contacted the company, they quickly responded with both an email and a text. When I went in, the employer, though very busy at the time, was friendly and helpful.
I've had a storage unit here going on two years now they usually deal with the manager Katie when I have any issues and she is the best!!!! She is helpful kind and overall the best!! thank you Katie for all that you do!!
Always great customer service, and affordable pricing!
My only issue was I couldn't find the unit that was assigned to me, we was looking for 3 digits and instead it was 4 digits which was confusing so we had to contact the manager and she explained where the unit was and we laughed about the situation!!
I just rented a unit with Craig! What a nice, efficient, thorough gentleman! Painless and easy process!
Katie was very helpful. She helped me decide and what size storage unit I should get to accommodate my personal belongings. I would recommend her store for all your storage needs.
Katie and the staff here were really helpful in setting up my storage unit. The communication was great and they were awesome to work with.
Neat and clean storage facility.
Great service! Great value! Super helpful. We loved our experience
Great storage facility! Just filled 5 units with parts and pieces of old cars. Management was very helpful as we kept having to rent more units!
Love this storage facility! I'm renting an indoor climate -controlled unit which is really nice. And, the staff is great to work with too. When I had issues getting the mobile app to work, Katie was super to work with and really helpful. She took extra time with me, just to make sure I was up and running properly. Highly recommend this place!
The facility was incredibly clean and the staff was super helpful! Hands down recommend this facility.
Everything was great! Katie, the property manager, was very helpful.
The woman that helped me was wonderful I was able to get a nice clean storage unit quickly
No problems at this facility.
I was treated like family, Donna was more than helpful, kind, and knowledgeable about services.. I really appreciate her takeing the time to make sure my transition was easy and care free. Thank you .
Knowledgeable and friendly service
Katie was very accommodating and helpful! The indoor climate controlled storage is very clean and easily accessible, and I feel very comfortable using this facility.
Katie the manager at 12 mile is just delightful. Her patience with me during a frustrating time helped me keep my composure. I couldnt set up my automatic payment and she graciously took her time with me. I didnt feel rushed so she could wait on someone else. Neither on the phone or when i went into the facility this morning. Thanks Katie. Thanks IStorage
Highly recommend, beginning to end. Great people,storage as easy as it can be. Location was safe,clean. Terms of agreement good. All good, 5 stars
Getting started was easy and the manager at the roseville location was tremendously informative and helpful. She made me feel very comfortable leaving my things in storage. I just started moving in so we will see how things go. Also the unit and surrounding areas were very clean. That is truly a plus.
Great experience and a beautiful facility. Clean and well kept. Katie was super helpful.
I first had to use this facility when it was Simply Storage. Katie was Amazingly helpful then and continues to be kind and courteous, and welcomes my questions and concerns no matter how small or, usually, last minute! Katie is truly an asset to this facility and the company! Sincerely, Najiba Berry
Katie was very professional, answered all the questions I had and would highly recommend her services! Ask for Katie, you will be glad you did!! *****
Katie and Donna were both helpful and amazing!!!
A very pleasant place to store your stuff. Very clean. I received top notch professional service from Katie. She is very helpful and explains all you need to know.
Friendly staff. Nice and clean and modern. No issues so far.
We have been customers of iStorage for almost three years and the customer service has always been absolutely wonderful! Katie and Donna are the best! They are always willing to go the extra mile and both of them have went out of their way to make us happy customers! I would definitely recommend iStorage to anyone and everyone who needs a storage unit.
I had an great experience with iStorage. Katie was awesome and very attentive. The prices are reasonable and the facility is well maintained. I would recommend iStorage to everyone.
Katie, is a pleasure to deal with and makes sure you get the correct unit to fit your needs. Highly recommend this place.
Everyone is some nice
Katie was so kind , helpful , and informative . A great service experience coupled with a wonderful deal at a nice location. Thank you iStorage Self Storage!
Excellent customer service!
Katie was great to work with and made sure we got the best deal for our storage unit!
Great service very friendly.
Great, efficient service.
I have no issues with IStorage, as a matter of fact the 2 ladies that I have dealt with are both the sweetest ladies. The issue I have and is getting very annoying is I get and email just about everyday for me to give them a review. I’ve given them a great review because of the great ladies but if I keep getting bugged about these reviews my next review will be quite different
Very helpful and friendly. Definitely will be renting here again. Thank you.
Exceptional Service Donna was absolutely amazing and very knowledgeable! Most definitely will be recommending more of her services Thanks again!
Katie was very helpful and informative. Very easy to talk to and friendly as well. Very satisfied with my experience today.
Felt very welcome, katie the property manager was very nice and gave me all the information i needed! Will definitely refer istorage in roseville to friends and family!!
The guy that helped me was awesome
This was my first time ever renting a storage unit and Katie was so helpful in explaining the process and getting me set up in a good clean unit!
Love this place! Amazing staff! They answered any questions and concerns I had. Definitely like the upgrading they are doing!
Katie is one of the nicest and professional person, if I need Storage’s again it will surely be simply self storage at the same location.Thank you.Five stars go to Katie.😊
Just rented a unit and Donna was so helpful. She is very good at her job and I would recommend this place to everyone. Nice and clean place. Highly highly recommended!
I recently moved and stopped into this location to get moving supplies. I was greeted by the manager, Katie, who was very helpful and knowledgeable. She made an otherwise stressful situation much smoother. She was very friendly and pleasant to deal with. Thank you.
Both interactions I had were great. Donna and Katie were both helpful! Friendly staff.
Katie and the staff there are wonderful. They help you out a lot. Great people and business to work with.
Patty and Katie are awesome. I checked a few different storage unit facilities and this, by far, had the best service and best prices. Very pleased
Katie was super helpful!!! Made it super easy and fast to get me into my unit!!! I would highly recommend this place for storage!!! Only thing is google maps took me the wrong way it’s right off 12 Mile Rd
Donna & Mike were fan.....tastic!!!
Donna was extremely helpful and courteous. I would recommend Simply Self Storage to everyone.
I would definitely recommend this storage facility. Very friendly staff, I had a great experience. Katie was very helpful and professional!
There was great customer service. The storage units was clean the front office was clean. Very efficient and I didn't have a long time to wait. Please go give them their business I will refer them to anybody
Went in to ask some questions about storing some things. The gentlemen that helped me was amazing! Very friendly, knowledgeable, and walked me through everything. I believe his name was Mitchell. I look forward to coming back.
Excellent experience, allways a pleasure to see Donna here shes always a great help. When their facility was full (no parking available for my rv) she went out of her way to help me find a facility that does have room. I give * * * * * * always. Thankyou simply self storage for hiring people like Donna.
I have just reacently moves out if my storage today after a year n a half. I had had some troubke paying n was in dear of losing my belongings n my kids belongs. They have helped me keep my things on more then on occasion. Katie is so awesome she is very caring an will try n work with u to keep you from losing ur storage I reallt appreciated the effort that alk the staff put in to help me i would for sure reccomend them to any body........the location on 12 n hayes was my location.
Great service KATIE was excellent!!
I tremendously enjoyed my first encounter with Katie, who calmly explained the details of our agreement! She then secured a very satisfactory storage unit, helping ease my worry and answer any question. During the reception, I felt as though I was present at a friend's house for a refreshingly fun visit. Each time I arrive at Simply Self Storage, I return with a smile and warm heart, recalling Katie's passion and patience and help. I can assure you, I would refer anyone else including my own family and friends to Simply Self Storage for wonderful service and friendly faces. You have my word. Once more, I'd like to thank Katie for the inspiration behind my review. It reflects my utmost gratitude.
Great place for temporary storage they treat u very well
Typical storage units at typical prices
So far so good! I just signed on. I went to this location bcus it was $10. cheaper than the location I wanted. Not sure why but nevertheless I received good service from Katie. Just so you're aware you'll be paying for the next month at the time you plan to sign on (at least w/my unit) plus a one time service fee & of course you'll be purchasing one of their locks. Hopefully I won't have any future problems!
Very clean,friendly,secure and professional. Katie (property manager) always makes sure I'm happy and satisfied, goes above and beyond what is expected. If your questioning where to store your goods, look no more.
Donna was very helpful and explained everything very thoroughly. Nice storage unit. Barb was great as well and very helpful. Overall, great experience. Definitely recommend this place.
I would have given a 5 Star rating. I had the storage unit for over 1 year. The first manager was alright. However, since Katie became manager the location seems cleaner. There is a faster response to calls made to the location. Customer service is important to me. Katie has the customer service skills, polite, easy to talk to, calm demeanor, and as mentioned before prompt response of calls. I would recommend this facility, with Katie as the manager.
Katie runs a clean facility and was very friendly and helpful.
My wife and I needed a storage unit for a few months and decided to go with this location because it was close by. The application process was quick and the staff was friendly and helpful. If they ever need maintenance done on your unit they will call and notify you in a timely manner. They also leave thorough messages to inform you of what's going on if you can't answer their calls. Our unit was clean and the area is safe. If you live in the area and need a storage unit, I recommend this place.
Katie was very polite and helpful! She resolved my issues with very much patience and was very pleasant!
Great storage facility with plenty of locations. Katie at the Roseville location was very pleasant and friendly to deal with, excellent customer service and was able to deal with a problem that occurred with my unit that was no fault of theirs.
I had a wonderful experience with Simply Self Storage. Donna was AMAZING at helping me pick the right size unit to accommodate my belongings. She also was able to keep it within the budget I had. What a lovely person inside and out... She helped me in more ways than one! I would absolutely refer anyone here who is looking for a Storage Unit!!
Donna was very friendly and helpful, and was thorough in explaining all my options. The location is clean and easily accessible.
Donna was very helpful in securing a storage unit fie me today. She answered all of my questions and was extremely friendly! I highly recommend using them!
Great service, Donna was the best! Very quick and convenient!
Your administrator Katie is a delightful person. She display a great attitude, that made my day. She seemed to be knowledgeable in her field and was very patience with me through the entire process. My application was handled in a timely and efficient manner. My thanks to Katie again for starting me off with a great day.
Extremely helpful and made my first time using self-storage easy! I also mistakenly reserved the wrong shaped unit online and the same day they changed it to something much easier and preferable to my needs without any hesitation, problems, or charges!
Customer service was absolutely amazing and Tom was such a delightful human being. Will highly recommend!!
Easy sign up.
Rates are too expensive
Very friendly and the prices is great!
This place will get all my business. No matter where my travels take me, I'll use Simply Storage. Jason was great. He led me through the maze of paperwork and led me to the nirvana of the perfect unit to store my hoard of items some of which are quite rare and highly sought after. I highly recommend Simply Storage as long as you deal with Jason. The computer system is as old as Odin's beard but Jason worked the system to help me. Simply Storage, update your computer system.
Jason was a major help in finding the right storage unit for my needs. A+ job and amazingly clean unlike storage units I have used in the past. Having worked at a similar establishment in the past I hope he gets rewarded fairly for the wonderful work he does.
Great place to store! Jason was very helpful.
I had to store some rare family items until i came back from a trip. Jason helped pick the right size unit and helped me feel comfortable that everything would be safe. I returned to find everything just I had left it. I will be using Simply Self Storage again before my next adventure. Jason made the whole process quick and easy. I highly recommend the storage unit and to ask for Jason. He's a quality person that I would trust more than any corporate person.
Checked out my storage options and Jason was a big help. Thanks very much, Jason!
Yes nice place! Jason was very helpful.
Jay was amazing. He was super helpful. Possible the best customer service I have ever had. If I had a son I would wish he would be like Jay. If I had a daughter I would hope she would marry some one like Jay. 5 Stars. A++++
Bern a regular customer several different times. Highly recommend this place!!
Needed immediate, short-term storage and this place was great. Jason, the manager, helped me to determine what sized unit would be best. He showed me around to the available units and made it easy to sign up. When it was time to move on, he was nice enough to point out that they had a 10-day rental program. I forget what it's called, but for existing customers, who are moving out, it allows you to pay for the first 10 days of the month and if you are able to get your stuff moved in that time, then you are all set. Saved me about $100 with that suggestion. I'd easily return to this place if I am in the need for additional storage.
This location made my storage experience very easy and hassle free. I was sent from another location and things were ready for me as I got there. Denise was very kind and accommodating. I would suggest this location to everyone :)
Great rates, great customer service, Jason is the best!
Jason, Tom and Donna were a big help.
Jason was awesome! He helped me find my dream storage unit! I recommend this place.
Jason was great and very helpful. Was looking for storage for the holidays. Highly recommended.
Nice place, help is cool. Does the job no problems.
jason was very helpful and knowledgable
Good facility at a good location. Using them to hold my items during a move. I thought it was a bit pricey, but then again, I don't know much about storage facilities. They have good hours that work great for me.
About iStorage Roseville, MI - 12 Mile Rd
Situated just east of the Macomb Community College, you’ll find our Twelve Mile/Roseville Self Storage facility at 15390 East Twelve Mile Road. From Highway 97, exit west onto Twelve Mile Road and follow the road until you spot us on the south side. Sandwiched between All State Fastener Corporation and True Industries, we’re tucked back from the road, but still easy to find.
If you’re looking for a secure self storage facility offering only the best features available, look no further than our Twelve Mile/Roseville Self Storage Facility. Here, you’ll find features like security cameras, keypad entry, indoor and outdoor lighting, wide aisles for truck access, and packing supplies on site. You can also expect to find:
Drive-Up Unit Access: We have several units that offer convenient drive-up access, which makes storing your belongings at our facility easier than ever. The ability to drive your vehicle up directly to your unit eliminates the need to carry heavy objects up stairs or far distances to reach your storage unit.
iShield Protection: While most home insurance companies offer coverage on the property you store in a storage facility, some do not. If you find yourself without proper coverage, or are interested in securing a little bit more, contact us to learn about the protection plan we have available. While we do everything to keep your belongings safe, it’s always good to be prepared.
Boat Storage: Do you have a secure place to store your boat between trips to St. Clair Shores? If you don’t, you really should consider storing your boat at our facility between trips out on the lake. With units available in a variety of sizes, you’ll easily find something to accommodate your boat, and ensure it remains safe when not in use.
Our facility has a number of great features such as:
- 24 hour video recording on the premises
- Business Storage
- Deliveries Accepted
- Dollies & Carts Available
- Drive-Up Access
- Electronic Gate Access
- Fully Fenced Facility
- Indoor Units
- Locks Available for Purchase
- Moving Supplies Available for Purchase
- Wide Aisles for Truck Access
- Month-To-Month Leases
- No Deposit Required
- 5% Active Duty Military Discount
Directions to iStorage Roseville, MI - 12 Mile Rd
Take I-696 to Groesbeck. Go North on Groesbeck to Twelve Mile Rd heading West, go over railroad track and come to stop light at Calahan. We are located on the left 100 yards up.
Go East on Twelve Mile Rd. Cross over Hayes. Facility is 200 yards down on right side of street, just past True Industries.
Take Groesbeck to Twelve Mile. Turn Left on Twelve Mile heading West, go over railroad track and come to stop light at Calahan. We are located on the left 100 yards up.
Go North to Groesbeck to Twelve Mile. Turn left on Twelve Mile heading West, go over railroad track and come to stop light at Calahan. We are located on the left 100 yards up.
Groesbeck and Hayes
Just West of Groesbeck on South side of 12 Mile Rd
Warren, Fraser, Roseville
Reviews for iStorage Roseville, MI - 12 Mile Rd
Michelle was Very friendly and very Knowledgeable. I am very pleased with their service.
nice staff very clean unit easy to get to
Katie is a very nice person. She always returned my phone calls with in an hour of leaving a message. She was helpful and keeps the grounds and the units clean. If I need storage again I WILL DEFFINETLY GIVE HER MY BUSINESS!
Efficiency and cost
I like unit size for the price but feel the website need to updated correctly about insurance for the units. I have home owners insurance so why should I be charged for their insurance.
Katie is AWESOME!
I feel apart of the IStorage family & Katie helped to orchestrate renting the appropriate spaces & made my transition into a new unit with ease. She took my complaint and handled the situation with professionalism. Staff that has worked with her has also been a pleasure to work with!
From the 1st Phone Call to looking at the unit to signing up. Katie was AMAZING!!!!!!! I would rent a unit here again.
The representative was efficient and informative representatives
Both times I rented a unit the representative worked to provide the best price available for my needs. Well trained and experienced staff.
Donna was wonderful to work with. Very helpful in picking out the perfect location and getting all the paperwork handled over the phone. Great experience - highly recommend.
Katie is wonderful. Always helpful and professional. A++++