About this Facility
Are you looking for storage units near Minneapolis? Just east of the Mississippi River, right along Highway 55, you’ll find our Hiawatha II/Minneapolis Self Storage facility at 3601 Hiawatha Avenue. Situated between East 35th Street and East 38th Street, we’re sandwiched between the ADM Milling buildings.
At iStorage, we’ve made it our mission to provide only the most secure storage for our customers, in addition to a handful of extras at every facility to make storing with us safe and convenient. A few features you’ll find at our facility include security cameras, keypad entry, indoor and outdoor lighting, wide aisles for truck access, drive-up unit access, packing supplies, carts, dollies, an elevator, and a loading dock on-site. You’ll also find:
Vehicle Storage: Looking for a secure place to keep an extra vehicle? With units available offering premium drive-up access, you can easily retrieve your car whenever you want. The best part is, you can be sure that your vehicle will be kept safe from damage caused by vandals, pests, and weather while stored with us.
Boat Storage: Are you in need of a place to store your boat between trips out on Lake Nokomis? When you’re not out enjoying a day on the lake, consider storing your boat with us. We have boat storage units available in a variety of dimensions, so you’ll easily find one to fit your needs.
Temperature Controlled Storage: If you plan to store any items you worry may sustain damage from a change in temperature, check into our temperature controlled units. These units give you the flexibility to control the temperature maintained within the unit, so you can rest easy that your belongings will be kept safe.
38th Street Light Rail
Go two blocks North on Hiawatha. We are located on the Right.
Go South on 6th Street (this turns into Hiawatha). Continue South on Hiawatha past Lake Street to 38th Street. Make a U-Turn at 38th Street. We are located a couple of blocks down (North bound) on the right side of the street.
Univ. of Minn. Campus & West Bank
Take Cedar Ave. West to Hiawatha Ave. Turn left (South) on Hiawatha and continue to 38th Street. Make a U-Turn at 38th Street. We are located a couple of blocks down (North bound) on the right side of the street.
94 West. Exit Cedar Ave and make left onto Cedar. Follow Cedar through to Hiawatha and make a left on Hiawatha (heading South). Travel until you reach 38th st and make a u-turn. We're on the right hand side in a big white building with green stripes. Our office is on the North side of the building.
37th Street & Hiawatha
37th Street Station Light Rail
University of MN, Central, Phillips
Good place to get storage and cheap !!
Great online deals, well lit, clean building.
The ladies and establishment were great.
Top of the line!! Ann is the best!
Great host friendly and good price.
Super friendly manager Ann and staff! They care and go the extra mile to help us. Thanks!
After a rough start Anne was very helpful in getting me set up at a fair price.
Ann was fantastic! Professional, cheerful and extremely helpful!
Ann is a wonderful customer service representative for your company!
Anne and the entire staff were excellent. Extremely kind and even uncovered cost savings to our business.
Warm and secure
The location was convenient, easy to find, getting into my unit was easy
A little difficult to get to if not coming northbound on Hiawatha Ave but it does have fairly easy in and out access
I had a great experience getting a storage unit. Ann Abrahamson was so very helpful from when I called on the phone and getting set up and saved in the system to when I came in to the office and registered for a storage unit. She had everything set up and ready to go. She was very informative and respectful and kind. She answered all my questions and gave me extra information regarding the unit. Everything was such a smooth process it was bitter sweet. Moving and finding a safe secure place for my things was so easy working with Ann and istorage. I’m so great full. February is a horrible time to have to move around and the ease and convenience of using i storage was a huge help and relief during this process. Thank you all so very much for the services you provide and thank you so much to Mrs. Ann Abrahamson for her dedication and service to her customers. I and so grateful for your business and the opportunity to get to use your services. You have help me out and saved my heart the pain of parting with the things that make me happy and help shape who I am. Knowing that I have a place that I can trust and depend on makes my life so much more easier than having to do it all on my own. Thank you all again. I totally recommend Istorage for anyone who is in need of storing services.
This is my go-to storage place as a student who is constantly moving. Front desk is efficient, helpful, and friendly, and the facility is clean and easy to access. I rented a unit and was in and out within 15 minutes. Rates are very reasonable. Simple and reliable, everything you want a storage facility to be! A+ and 100% recommend!
Staff are experienced and responsible. They do their jobs well, pay attention to detail, and are easy to deal with. Facility is clean.
Very reasonable rate. And the staff have gone above and beyond to be helpful. Thanks!!!
Very easy to reserve units online. I messed up & accidentally reserved 2 units but went i to office and Anna took care of everything right away and was very friendly. The property is clean and warm!
👌 excellent would refer to other people when it's time for them to store
Excellent service. Fast friendly and accommodating.
It's a great place the staff isn't nosey and dont hound u about over due payments they are suprizenly helpful.
The staff are very accommodating
I really enjoyed the interactions, service and support received at this location. The staff is communicative and invested in helping. Moving is hard enough - these guys make it a little easier. The facility is clean, easy to access and set up with dollies/ carts you can use.
I'm a business owner and frequently need to rent units all over the US for short periods or longer. I had the best experience renting over the phone with Sonia. She was smart, helpful, and efficient. Not to mention, she spoke as if she had a smile on her face the entire time. How customer service SHOULD sound! I usually dread the process of renting units as I often need them to accept deliveries OR allow me to keep a key on file... she made it easy for my employee to access the unit and met all of our needs. Why there are only 4.9 stars is beyond me... there should be a full 10 STARS for this place!
Everything went very smoothly and quickly. The staff were very pleasant and professional. I could not have asked for a better experience.
I have rented here before. Great staff Ann, Kevin and that other guy. All good people. Same with the south location.
I don’t usually give 5 stars or even leave reviews at all. I felt it was necessary to do so after the excellent customer service I received. The site manager Raven went above and beyond on several occasions to make sure my needs as a customer were not only met, but she also made sure I was satisfied. Very friendly, very polite, and very good at her job. She not only helped resolve my issues, but did so with a smile. She even helped me outside of office hours, where she went above and beyond my expectations and she was happy to do it!! You just don’t see that often and it was something I felt compelled to share. 5 stars well earned and deserved.
You guys are awsome
Who doesn't want to drive in to drop things off on the second story of the warehouse, up a steep curved ramp, across a bridge that's only wide enough for your massive U-Haul truck with a manual transmission, that untill this morning you'd never driven a stick, let alone one with six wheels? Well I did out running out of toilet paper this morning so that put things into a better perspective. Love this place!
Friendly, courteous and great service. I would recommend this company to anyone! Thank you
Friendly and helpful staff.
Positive: the people who work here are super nice and pleasant. The place is an old warehouse and is mostly full ; the open units are way in the corner down a winding series of hallways. What can you do, storage is surprisingly hard to come by many places.
Ann, Kevin, and Shannon have all been super helpful and thoughtful, both with me and with my daughter who was there to move me out today. (I’m about 1500 miles away at the moment). They’ve made storing there easy and pleasant and I enthusiastically recommend iStorage Hiawatha North.
AWESOME STAFF. ANN TOOK HER TIME EXPLAINING THE RATES AND WAS ABLE TO LOCK US IN ON A BETTER QUOTE COMPARED TO THE LADY WE SPOKE WITH ON THE PHONE. GREAT STAFF.
Edit: the elevator is fixed! I like everything about the place--except the broken elevator. It's been broken more than a week and there's a second one, but it's at the other end of the building. Looking forward to when it is fixed since the facility, staff, etc are otherwise great.
I must say that I am very pleased with my storage unit and great service from the friendly staff. I like the fact that it's climate control, locked entries, and security camera surveillance. I also have two other storage units with another storage company and have decided to relocate all my other items to my iStorage units. Thank You: Kevin, Ann, & Shann @ istorage!
Everyone was very helpful! They took me to a unit and helped me decide what was best.
Friendly and helpful convenient location and access.
Very professional and friendly service. I appreciated Ann going above and beyond for me when she didn’t have to. The facility is well kept, clean. Thanks Ann and Kevin!
Very professional and excellent service by both Ann and Kevin. Ann went out of her way to look out for me which is going above and beyond what I expected. I very much appreciated their work! Thank you!
Very helpful and friendly
Safe and convenient storage facility. Ann and the office staff are super friendly and helpful.
Ann was very helpful setting us up with our first storage unit. The building is well kept & affordable!
Was very nice
Friendly staff who is willing to reach out and help when questions arise. Clean spacious facility, I trust leaving my items there.
Ann and Kevin are very helpful! Clear and understanding. They’re the best!
Nice people, nice place, reasonable rate. Highly recommend!
Staff were very helpful answering questions, helping our institution determine unit sizes needed, and even choosing which unit we chose.
I asked Ann about which other units were available as I had outgrown the one I had. She gave me a list of unit numbers, their sizes, and the rent of each and I visited all three and decided to think about it. The next day I revisited the two I felt would best meet my needs and chose the largest one. Ann was very helpful in guiding me through the process of changing units. I have had one or more units in this facility most of the time since 2011 and have always enjoyed very friendly, professional, and helpful contacts with the staff and would highly recommend this facility to anyone needing a storage site.
Ann was very helpful and made the whole process very easy. Unit meets all my expectations and more.
Kevin is the best!!!!
convenient. good hours . secure. monthly deals.
Very clean storage facility!! The staff at the facility were very nice & accommodating. Great place & great prices, I was extremely impressed.
Ann and Kevin work very well as a team ,which made my experience wonderful with everything going on right now,it’s good to see good costumer service it’s so hard too fine!!! Thank you so much for a beautiful day!!! Ann and Kevin Truly Tina
Awesome service from Kevin ,Ann ,and Shan .Appreciate your great customer service .
They made everything so easy. They were very nice.
Very helpful, professional staff, easily accessible storage spaces, convenient access hours.
Clean, brightly lit, temperature controlled areas available. Feels like they have worked on keeping it more secure.
Very friendly staff. Accommodating. Affordable. Secure and safe. I wish I could access after 10 pm. would recommend.
Kevin and Anne at the front desk have exceptional customer service. They both need a promotion seeing they make you feel great about have your stuff at iStorage. They have created brand loyalty in ways you couldn't even imagine!
I've used this storage facility for years and love it. The manager Ray is awesome! He remembered me from the last time I rented a storage and that was 10+ years ago! Highly recommend them and would definitely use them again!
Love this place!
Easy to work with, and friendly staff (Ann and Kevin stood out) make this a great place to store your stuff! Recommended!
Great customer service. Made the whole moving experience go smoothly.
Love these people. Excellent service hands down.
It's been a great experience, so far. Kind, courteous, helpful staff.
I have rented a unit out of I istorage over 3 years and I'm still there and my experience has been nothing but great
I rented a storage unit for 6 weeks while we were selling our house. Indoor (temp controlled) drive up storage. Easy and reasonably priced. Ann and team were great.
The staff is courteous and helpful, the facility is clean, and I've never had any access issues. I plan to stay with this company until I leave the city.
I liked,is very clean
Very nice and clean
The people that work here are awesome 👏
Ann Abrahamson has been very helpful and professional whenever I call with questions and is always knows the answers. It makes the day easier when you can deal with a person who knows exactly how to help with choosing the right fit for my storage needs.
Ann is the best. Very kind & professional.
Best customer service very friendly
Ray is set me up with a perfect unit and made The Whole process as easy as possible. Don’t forget to take a photo of your access code!
It is excellent storage
Everyone here is awesome!!!
this is a fantastic option for storage. being able to book online and make every necessary arrangement to begin moving in without needing to stop at a desk is incredibly convenient. that said, the two employees with whom i interacted on the several occasions on which i had questions were both amazingly friendly, professional, and helpful. no attitude whatsoever and straightforward & kind. really made taking care of business here very easy. the facility itself is great, too; very clean and easy to navigate. elevators, lights, dollies, etc. all working. as an additional bonus, the code sign-in box displays your name in a welcome message after you've entered your access code ... and, though this should seem inconsequential, i found it oddly ... welcoming ... every time i saw it. highly recommend this place!
Great place for a storage rental. Clean, well lit and friendly people made it that way.
Great space. Clean. Friendly staff.
Well maintained site.The staff are great. If I ever have a question Ann is always so helpful!
Super friendly staff, Ann was patient and helpful. Units were clean. She helped me figure out all the details. Definitely would use again.
Ann was super helpful and made me feel so comfortable...I highly recommend using this company and recommend her. Very professional And kind.
Excellent service and facility
Friendly staff and clean facility!
Really good! Police. Professional!
Friendly and accommodating staff, clean facilities, easy access, and competitive prices keep me renting here.
It was easy and inexpensive they raised the price one time in a year but it was minimal and had to do with increased insurance costs. The staff was friendly and helpful and available. The storage was clean and safe. I was very happy with my 14 month experience and recommend them highly!
Professionally staff. Easy to work worth with. Happy repeat customer.
my most recent experience took place earlier this month as I was paying my monthly fee I inquired about considering my space and Ann was gracious and extremely helpful in getting me just what I needed. your team here at the 3601 location is awesome.
The staff is incredibly friendly and showed flexibility with my situation. The facility is also very well maintained. I highly recommend if you have storage needs.
The best people I have had the opportunity of work with. I will recommend this company to all my family and friends.
Nice to see same helpful people every time I come for many years.
Even though I ended up not going with this location, they were super friendly and followed up with me as if I were already a current customer. I went in during a difficult period but they told a joke which I think was an excellent ice breaker! I would definitely recommend them just based off my first impression.
Easy, CLEAN, fast!
Great service. Top shelf. Thank you!
Good customer service, felt very secure and the people seem honest.
Lovely staff, helped me talk through options, easy and quick!
I really like these guys. Convenient location! Ann is the best!!
Ann is the best!
Wonderful costumer service!
If you are looking for a storage facility in Minneapolis this is the one to get. The staff is fantastic and I love the fact that I can drive inside to access my storage unit especially on cold days.
Just rented a space yesterday, and so far everything about the experience has been great. Friendly and communicative staff, up-front pricing, clean and easy to utilize space.
Very quick to respond and easy to work with.
Very nice staff that get you taken care of! Very easy to work with.
The gentlement that assisted me was so kind and helpful. The storage I initially reserved was too small so he showed me the next size up which was perfect. Plus the storage is next to the stairwell & elevator which is great because I have a bad knee, which needs replacement. Very satisfied with the service and the cleanliness of the building.
Easy, clean, affordable! We had no issues keeping our things in a 5x10 unit for almost 4 years.
Easy touchless entry system , helpful staff that guided me to the right size rental unit for my needs. Clean storage units
Things ran smoothly and efficient
Very friendly staffs and easy transaction!
I've done business here several times over the years and it has served me quite well every time! The manager's name is Ray, and he is the man! Friendly, easy to work with and super helpful.
Staff was friendly and helpful.
Ann was fabulous
Great staff!!! Location is awesome, right by lightrail station.
Property is managed well. Clean and never too flippin cold or too screaming hot when unloading your truck. Convenient location and reasonable rates. Been renting a unit here for over three years. Five stars.
This place is really great. I was able to do all the hard work online, from the comfort of my couch, and I then just walked in there and the friendly staff took care of everything for me. They were great, had good customer service skills, and got things done promptly and efficiently. I watched them handle a precarious customer with really great work. I'd recommend them to anyone.
Really well run facility. Responses to inquiries are prompt and detailed. The facility itself is well kept and clean. Would recommend and will use again in the future if needed.
Really nice employees
Great costumer service .
Ann and Kevin are awesome! Wonderful place to store my stuff.
I love Ann and Kevin they are great I've rented multiple times from here I totally recommend this place 36th & Hiawatha is it
Front desk was extremely helpful and kind. I really felt welcomed. Immediately was shown a few options for rooms, and they were flexible and accommodating with my requests. My door doesn't stay open, but that's my only complaint, and it's not a big deal!
The lady behind the counter is very nice and helpful, I would definitely recommend this place.
Very nice facility, clean. Exceptional customer service. Hats off to Kevin and Chance. Would recommend to any one looking for storage
I needed a unit for only a few months. They had one available and I was able to store stuff right away. Good service and a convenient location!
Perfect garage type storage as the interior has concrete floors, and the units are not heated. Reasonably priced and centrally located with good access hours and security. You can rent units that you can pull right up to or others that are down a small hallway. Great service as well. Ray is very helpful. My only complaint is that they sign you up where you pay for insurance but if you have renter's or homeowner's insurance, your storage unit is covered and you don't have to pay through iStorage.
Clean, friendly staff.
Awesome customer service
Staff was very helpful, the storage spaces were well organized and clean, and the prices were reasonable! A great choice for climate-controlled storage!
Clean, efficient and just what I needed. Office staff is great! Kevin and Ann helped me during a difficult transition. I will be back if needed again. Thank you.
Fantastic service! Ann, Kevin and Shann are the best!
Super helpful staff! Ann is the best!
Pretty swell storage facility
Customer service was great & helpful. 👍👍
Friendly staff and safe facilities. I've used the storage for about a year now and I've no problems. I would recommend this place and use them again in the future if I needed storage.
Best storage in town. The absolute greatest folks running the place. I have never had any problems in 8 years of using this facility.
Easy and smooth process for renting a storage space. Kind and helpful employees. Was pleased with my experience.
Incredibly friendly and helpful staff. The team there is always accommodating to any requests and always professional. I never have to worry about the security of my items. 100% satisfied.
Ann was very helpful . The process was fast and effortless. Ann helped me customize a storage solution that was the perfect dimensions for my storage needs . And got a better price then I was quoted on line . I highly recommend I storage !
Very nice place and easy to get around. The employees are very polite and I'd highly recommend this place to anyone!
Ann and Kevin were fantastic. They got me set up in minutes and they were so generous with advice regarding my situation. I’m so grateful to have chatted with them.
I have used this facility 3 different times and have nothing but positive things to say about the facility and management.
The staff were extremely personable, and very helpful. Units come in many sizes, with easy access. Would definitely recommend.
Clean, affordable, easy access. Will definitely use again!
Very nice people and the greatest deal
Absolute best place I've found for self storage. I've rented here three different times. Easy access. Clean. Secure. Excellent prices. Good location. The staff here in particular has been super helpful and went the extra mile to make it work for us. Much gratitude and highly recommend!
I-Storage was SO EASY to work with. Always helpful, no problems, and, when we were done there were no "fine print" added costs. Highly recommend.
Total total Lifesavers with effective and friendly staff who are currently heroes for this stressed out moving person! In particular Ann was exactly what we needed!!
Excellent storage space! Def recommend
Great staff and friendly environment
Ray is great, always looks out for you and gets you the best deal and never over sells. Highly recommended, I’ve come here twice now.
iStorage was convenient, clean and safe. Friendly service and good rental prices! Thanks Ray! Katie M
Staff is always quick to respond and super friendly.
Friendly service great location...love love loce Kevin and Ann
Storage lockers are pretty nice and the staff was very helpful. Prices were pretty reasonable compared to other storage places in the area.
I love formally known as simply self storage which is I storage now . I love the staff and the facility. they Have been there through out the years for me and always will be a part of my life . I love the radio station that is played at the facility. the song that will always remind me of the staff and facility is EDDIE MONEY think I’m in love . 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍.
Fast funny relatable and that one guy was cute
Super organized, great customer service, and reasonably priced. Way better than I was expecting going in to our first storage experience.
Nice place, has a issue with mice, okay price
Never rented a storage unit, so didn't really know how the process would go. However everyone that works here is very knowledgeable.Their website is pretty easy to use, however is you have any questions, they take the time to help.
Everyone I've encountered who works here is so nice, helpful, and patient.
Ann was helpful and easy to work with. Great for short or long term storage. Fair pricing.
Not a negative thing to say. Clean unit, helpful staff, pleasant experience.
I've never rented a storage unit before, but it was a really seamless process! The management/staff are very helpful, friendly and answered all of my questions. The prices seem reasonable for a climate controlled storage facility. I would most definitely rent here again.
Very Fast & Friendly Staff. Great Experience. Definitely recommend this facility. Thank you.
I liked how they make you feel like it's cool CUZ I'm late with everything wrote a bad review it wasn't their fault I had to change that.....
Friendly management, easy to access space, dollies available. Thanks, Kevin & Ann!
Great storage facility! Very friendly and easy to get set up. Easy drive in and out, recommend highly.
Kevin and Ann are the best!
I was very impressed with the friendly staff. Also the facility was clean and welcoming. Ann was awesome! Thanks for all the help guys!
Very friendly, answered all of my questions and was very polite.
Great customer service 👍👌👌👌 cheap and very convenient
This is my first time renting a storage space and Ann made the process easy, even though I am a somewhat needy customer. I fussed over unit sizes and she showed me over 5 units (I actually can’t remember how many) but was very patient and accomodating he whole time. Also after I rented a unit I decided to switch to a different unit a week later and she was, again, very accomodating. The staff here are knowledgeable and enjoyable, engaging folks. Every time I have come into the office for something I always leave laughing or smiling. I’m happy to rent a space at a place where I feel welcome and safe. I recommend this facility, for sure. Easy access to units, central location, lovely staff. All in all A++
Now that they are Istorage the service and quality has dropped.
Very timely and right on time, I would refer them to my friend's and family, keep doing what your been ding to be a excellent
Excellent service and very helpful in finding and renting a locker on short notice. Extremely helpful and very pleasant.
Friendly staff and great facility. Rates are comparable to what I paid for a storage unit in Midtown. I really appreciate being able to drive in from the cold and snow to access the storage unit.
Great staff and always a great experience. This is my second storage unit at this facility. Very convenient location
My experience was nothing but awesome. The facility was always clean. My belongings were stored there for over a year. I was always comfortable knowing that my things were safe. The friendly employees were always very helpful. I was looking for a clean, spacious, climate controlled and safe storeage unit, istorage was the best option. They have great prices and right in the city. I highly recommend this company if you are looking for storage spaces.
Always helpful! This place is impeccably clean. They offer a secure entry and climate controled units. What else can you ask for!? Thanks an accesible location!
Very easy to sign up and good friendly people working there!
The staff were wonderful. They showed me a couple of units. I indicated what I was looking for and they immediately went to work. I also like that they listed to my requests. I would recommend this place to anyone that needs a clean and well kept environment.
Very nice staff, they have floor carts you can use. and heated. Very up front staff and kind. Rare to find a friendly group like this!
Clean and secure. Excellent customer service!
The place is good, the people are better.
I've used this storage location three different times. It's always been so easy to get a space and it's clean and secure. Very nice staff, too!
Rent from here previously and needed to rent a storage unit again. Came back here because the staff is great and knowledgeable. The process is quick too. I got in and out in about 10 minutes. Would highly recommend.
The most amazing customer service I’ve ever had. Kevin and Ann are awesome to work with, so awesome I want them to live with us! The building was always clean and secure and we always could get a cart. I highly recommend them, they’ll take care of ya! Thanks for making our move pleasant and easy!!!!!
Quick and simple service!
great straightforward people who found me the absolute best deal on a unit possible. The process was quick and hassle free. The location is incredibly clean and secure.
Ann was really helpful finding the right size storage unit for me. She and Kevin were friendly and awesome!
Very clean. Ann and Andy was very professional, helpful and very nice. Great experience :)
Easily some of the nicest employees I have ever had the pleasure of meeting. The facility was also well maintained. I Would recommend.
Amazing customer service! Affordable prices and amazing discounts. I will definitely be back if I ever need another storage
Great location, reasonably priced, friendly staff.
Great and kind customer service! Thank you!!
Anne and Kevin were both wonderful, some of your best employed.
Ann and Kevin were amazingly helpful! We had extenuating circumstances and they were so accommodating and friendly. Very convenient location with great hours and great prices. Cannot say enough good things.
I’ve rented this storage for short period of time. Their customer sevice is the best. The store manager mr. Ray was so helpful and friendly. Simply storage on Haiwatha will be my go to storage any time I need it.
Easy on-line reservation, great facility and location, and excellent friendly customer service.
Simply Storage is one of the best storage in Minneapolis, I rented with them for over a year. Their hospitality and approach is very great, the process is so smooth and easy, no complication, I advise anyone to rent a storage at Simply Storage. Excellent job.
I’m so pleased with this storage service! They were so nice & easy to deal with also very understanding! If I ever need a storage again I will definitely be back !!!!!!
The people working here are super friendly and accommodating. I found this facility to be very convenient, with good hours of access and plenty of space for people to work around each other when there were more than a couple of us in the same area (which rarely occurred in the first place: I usually had the place to myself). The prices are fair, the space is clean, and the people are nice. 10/10 would rent a space from them again!
Love this storage place the workers are always nice an friendly. An the place is always clean an organized.
Friendly staff, clean facility, I recommend this place if you need to store your items.
I appreciated that the property managers were onsite during posted hours when I stopped in. Helpful and friendly. Havent' stored anything here yet, but they've left a very good first impression. I may end up moving this up to a 5 star review, just not sure I can........yet.........without having stored anything in the building yet.
I found Simply Self-Storage after having a negative experience at a different storage facility. I arrived at SSS just before closing time. Ann and Kevin were absolutely wonderful! They even stayed past their work shift to ensure that I was able to obtain the storage space that I needed. They provided excellent customer service and were pleasant, friendly and very proffesional. I was extremely impressed with their knowledge of SSS goods and services and they also answered all of my questions thoroughly. Both Ann and Kevin have a great sense of humor and that helped to relieve some of the stress and anxiety that I was feeling when I first arrived at their facility. I would highly recommend Simply Self-Storage to all of my family and friends. I had a great experience and I am certain that others will as well. Thanks Ann and Kevin, you two are an awesome duo!!!
The customer service at this location is above and beyond what I expected. When I let them know I hired movers with a big truck, Ann tried to get me a unit as close as possible to an outside door since the truck was too big to drive inside. Ann was also very helpful when I moved out. The place is climate controlled. My things were stored all winter and I didn't notice any issues. The building was always clean and I never saw any trash. The only thing was that I noticed mouse droppings in my unit when I moved out which is probably to be expected in a large place like that.
Best customer service around, we moved to st Paul but we still use them. Ray is the best.
Clean facility and friendly staff! We have used SSS twice and would use it again.
4th time I've used them. Great staff, great unit always goes smooth! They rock! So I always come back! 6 stars!!! A+++
Super nice people! No pressure sales and were happy to answer any goofy questions I had.
This is our second time using Simply Storage and it was just as great and easy as the first time. Easy online reservations, great onsite staff, clean and well kept facility.
I’ve stored my belongings at this store 3 different times and Ray has always made it so easy. He goes out of his way to make sure I have exactly the right unit. I trust him to deliver the best service available so Simply Storage is my go-to storage every time I need it.
I have had several friends rent storage units at this location, and had been in and out of the facility. Its a nice facility as far as storage facilities go. What I hadn't had was any staff interactions. The staff were very helpful and able to answer our questions.
Simply the best
I came to this storage unit having no experience with storing my things. Ann Abrahamson, the Associate Property Manager, was so patient and kind on my first day there. She was efficient in explaining how everything worked. In the many trips to the unit over almost 2 years I found the other staff (Kevin) to also be friendly and helpful.
Simply Self Storage was a great place to store our stuff after we got married. They were easy to work with and very accommodating. This facility is very accessible and convenient to anyone who lives anywhere near Hiawatha / Minnehaha Falls.
Kevin and Ann are great!! Thank you for always taking care of me with your welcoming smiles and friendly customer service! You're the best!
I have used the Self Storage Hiawatha II location many times through the years, and have been given prompt and courteous service every time. If you want to keep your items in a safe and clean environment, I highly recommend this facility.
Everyone at SSS has been super helpful and nice and they have great promotional pricing options. For my first experience with a storage unit company I couldn't be more pleased. The place is clean, well lit, and feels very secure with keypad entry/exit gates.
Clean, friendly, secure. Live the drive in option which is great for avoiding the mn weather
Great service, was easy to obtain a unit and they took the time to show me different units as they can vary despite the measurements.
Really friendly front desk. Had a quick tour and easily found a storage area. A very easy check in process. Great customer service.
Nice facility and lication...very secure!
I really recommend this place! The front desk was very friendly, helpful, and efficent. There were carts for easy moving and the place is well set up for easy in and out. My favorite part is that all the moving process can be done inside : you enter your code and drive into the building where you find a spacious one way tunnel to drive up to your section, park, and unload in a warm enviornment. It is really well set up: other places I've used make you pull up to a loading dock outside and haul your stuff through a maze to get to your locker. The hours are also pretty nice ( 6am -10pm with your personal entry code). Overall highly recommended!
Nice, clean facility with a helpful staff and great rates.
Very nice and flexible people to work with
These are the friendliest people with the best service, and not just in the storage world. The storage facility is great and reasonably priced when compared around the city. If you rent a unit here, you will not be disappointed. The next time I need a storage unit, I am 100% coming back here.
These guys are awesome. Friendly courteous and helpful. They had exactly the right, convenient space to fulfill my storage needs.
Since getting a storage space at the Hiawatha location Kevin Dohrmann has provided top of the line customer service. We have had to make changes a couple of times due to living situations and each time Kevin has gone above and beyond to suggest the best options and accommodate our needs. I would recommend this location hands down. Thank you Kevin. You are a life saver!!!
Friendly foks, clean, comfortable facility - highly recommend!
Hassle free, courteous staff, easy access. I rented space for quite a few months & never had a problem. Front desk staff Kevin is awesome, helpful, a good people person.
I really appreciated the great customer service by a very nice lady name Ann. She was very informative and clear when explaining specifics about contract etc... Thanks Ann
Hands down best place on the south side
Ann and Kevin are the best! If I ever have an issue or concern it is handled.
Nice ppl n good business
Friendly and helpful staff, large and secure facility is well kept and secure, and the hours of access are great! The first month was 50% off for me as well. Definitely my first choice if I need a storage unit in the future.
Safe clean and a great office crew who are ready to help . Lol all the best and thanks
Easy, affordable & completely convenient!
Quick and easy signing all the paperwork. Ann made me feel as though I was a valued customer and that she appreciated my business which is super important to me. Will definitely recommend Simply Self Storage to anyone who is in need of their services. Abracadabra, Ann! (Inside joke we came up with during our brief interaction. That's how friendly they are!!!)
VERY FRIENDLY, COMPETATIVE PRICES.... NICE GAL... I WILL TELL MY FRIENDS...
I did everything online. So i came in that monday in am. i was showed my unit & in mins done with paper work less than five. Customer service was outstanding fast service and professional! Will do business in the future! also recommend simply storage. Keep it up "Ms Annie and Kevin
Great experience helpful staff. So much better than my botched public storage experience.
Fast and accurate which is a suprise in today's marketplace.
I have rented storage here 2 different times. The staff is exceptionally helpful and the storage facility is very clean and well kept.
Great rate, great customer service, and clean. I would definitely use them again and would refer friends and family
good place a little hot for climate controlled...and i wish 24hr access was free but all in all friendly staff and great location
Hands down best customer service in town no other place like it
Just got back from renting a unit at Simply Storage in Minneapolis. Ann was very helpful, answered all my 'newbie' questions, and even took me to see a couple of units that I was interested in. I wasn't planning on securing a unit until end of August, but the deal was too good to pass up, so I rented it right on the spot. Thanks Ann!
Great boxing options for moving.
Friendly staff, adequate space, reasonable prices, and our stuff felt safe with multi-levels of security.
Very helpful, clean and affordable. Definitely recommend them!
The staff is very friendly & flexible. The process was very simple & staff was accommodating.
The staff on the phone and in person made reserving and renting a storage unit a breeze. The facility is clean and access is easy, and there are dolly's to use if you need them.
Clean, decent business and storage access hours, and helpful staff.
Amazing service, great help with everything, would definitely recommend this storage service!
Very friendly and helpful people!! The staff really knows their stuff!!
Walked in and in less than a minute I was zipping along in a golf cart to view the unit. Back up to the office and was processed in less than 3 minutes. Affordable easy access in a hassle free area of S Mpls. I highly recommend.
Ann was so helpful and friendly.. I used the facility myself once and it was very easy to navigate and as a realtor I just suggested it to a client and we had another amazing experience today! I've tried other places in the past but this is the most well kept and user friendly!
Nice friendly and gave me the best rate
From the moment that we reserved online and finalized the rental, the crew was professional and personable. Large facility with security and carts if needed. Safe, secure and reliable.
Always- ALWAYS- helpful. I recently moved from one size to another and the folks in the office did a fantastic job of explaining my options, and helping me find a unit that was more convenient for me., which makes my moving house much more smooth. I really appreciate it.
Very helpful staff. It is in a great location and easy to use.
Very friendly staff and good value for money. The storage unit is clean and there are elevators and carts to get your stuff in place easily. Happy to have them so close!
Ann was extremely helpful when we came to check in. The process to rent a unit was quick and easy, will definitely go back there again to rent another unit.
Extremely helpful folks. Affordable secure storage. They really took the time to help assess my needs for space and affordability.
Great price. Great service. I got to check off "riding in a golf kart" off of my bucket list and most importantly I don't feel like I'm suffocating when I go in there.
Fun, friendly atmosphere that makes filling out paperwork almost pleasant! Almost. Great guys.
Clean, staff at desk were friendly and attentive!
They were really nice and greeted me right when I walked in. I like that it's very clean, climate controlled and I can drive right in.
I wish I had 24 your access. The 6am to 10pm access hours are very limiting especially short notice situations. Other than that its a great facility with great staff.
very polite Customer Service, very clean temperature controlled environment. Convenient access hours.
Having to deal with a house fire is hard in its self. We needed to find storage with in 48 hrs after our fire and the staff at Simply Self Storage were there for us. Ann was very helpful on finding a storage space that we needed for all our needs. Thank you again. Don R.
I just love how nice and understanding everybody is
Friendly staff, very helpful and professional! Prices are affordable!
Rented 2 units here, great staff, super convenient location. Only wish they offered 24 hour access, but easy enough to work around
Big fat shout out for my hard working girl, ANN! She had great hospitality, and she had a nice attitude. She came thru for the kid and I appreciate her so very much! #ComethruANN #Merched #AnnIsClutch
Simply self storage are the best and very professional. thank you. if I need storage you will be the one.
Wonderful experience! The staff were very helpful and nice. I would definitely recommend Simply Self Storage!
Great interaction with staff when I went to rent a storage unit this weekend. Prices are competitive and the facility seems clean and well maintained.
facilty is clean and air quality is great
Really great customer service! The unit that I got is really big for such a great price, and it is cool and temperature controlled. I am really happy with their service and my entire experience.
Great customer service! I will definitely refer you to my friends!
Friendly staff, no up-selling, no hassle. Highly recommend.
The property is well managed, clean, and temperature controlled. Would definitely use them again for storage.
Excellent customer service, the place is very secure, clean, and, I believe, my ongoing experience with them will be positive.
The facility was clean, and easy to navigate. Easy drive up to the second level to offload. Friendly customer service with Ann! She took the time to answer all of my questions as a first time user of a storage unit. Great experience!
Clean and efficient and extremely friendly and helpful.
Excellent customer service! The staff are all friendly and very accommodating :)
Friendly and very easy going staff.
Wonderful place! Helpful and kind staff. Very reasonable rates. If you're looking for storage, this is the place!
It's clean, decent prices and the customer service was very friendly..😊. I'd recommend if you need storage .. come here ..!
Ann and Kevin made the process easy with friendly help. Their estimate on my storage need was accurate. While it is kind of a maze, the signs leading to my unit were clear. And by giving them your ID, you can use one of their carts which sped up the transfer enormously.
Great people, good deals, will always come back if I was in need! Thank you for the service.
This is a good facility. It is especially nice to be able to load and unload indoors. Ann and the rest of the office team are very professional. I have interacted with multiple storage services and this Simply Self Storage is the best I have worked with.
Thank you for the wonderful service you provided for us. Worked great for the time I needed it. The staff especially was wonderful. They helped a hard transition time in my life go much more smoothly than I could have ever hoped. Go see Ann and Kevin if you need storage!
Kevin greeted us warmly, explained the policies, and showed us to our choices. He consulted on what size we needed and then showed us a couple of options. The unit was so clean and ready to move in. The whole place was clean. We looked at the storage place further down Hiawatha first. No comparison. This is a good storage company.
Easy process, professional and friendly service, clean, safe, reliable.
Many thanks to the Simply Self Storage Hiawatha II team!!! From the very first consultation May 2013 to the final notice conversation on 30 December, 2016 the staff was professional, very kind and comfortable to work with. A choice to move out of my home of 15 years was very difficult and painful. My son and I were treated with respect, compassion and empathy for our situation which allowed us a sense of security and the reassurance necessary to make the decision to store our treasured items. This was more than just "stuff" to us...it was all filled with memories including my childhood piano I had for more than 35 years. The facility is easily accessible, clean, and temperature controlled. We are forever grateful!! Thanks again for the peace of mind knowing our "stuff" was safe. Respectfully - Heidi and family
Very friendly folk! Only, as a newbe, I wish I'd gotten some kind of notice when the rent went up each quarter.
Friendly and fun staff! I refer EVERYONE to them. Even when I don't rent, I go in to say hi. They're like family and I love them...even Kevin. ;)
Love this place! Ann and Kevin are the best! I'd still be there if I hadn't bought a house. If I ever need storage again this is the only place I'd go.
Overall pleased with experience, the staff are great
Very easy to work with. Clean and helpful.
All storage facilities are not created equal, and SimplyStorage proves that! Thanks for having a clean, safe, and organized property. Your exceptional service and facility are worth every penny!
Thank You SimplyStorage! for providing a Clean and Safe place for me to store my things, whether for a couple of months or a couple of years - you offer several options that give Flexibility to Manage - and the Staff is the Best with their Knowledge and Abilities to meet the need to store everything from household items to tools, equipment, boats and more
Great folks! Clean, easy to get to. Always happy to do business with them.
The staff is always helpful and friendly..
The facility is clean, dry, temperature controlled, and well lit. The hours are great and the lockers are easy to access. Carts are plentiful, although they are under lock and key; investing in your own flat cart or dolly is money well spent. I highly recommend.