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Storage Units at 8901 Troost Ave in Kansas City, MO 64131

 

Nearby locations

Available units

  
Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...
Google
May 18, 2022

The person at the location was very helpful. Maddie I think? Answered all my questions and made some helpful suggestions.

Google
May 12, 2022

UPDATED: got my refund after 2 months so thought it was only fair to update my review 🙂 Amending my review and stars I had my storage unit for 6 months or so we moved out beginning of March 2022. Our March payment was automatically taken out of my account before so when I asked about a refund I was told I would get the full refund for the month of March that I was charged for. I’m still going back and forth trying to get my refund I was told 2 weeks ago it would go back into my original payment account and still nothing. The gentleman at the facility (manager) has been extremely helpful trying to resolve but getting nowhere. I will be calling corporate again as they dodged me too and told me I needed to call the location phone number who also seems to be dodging me. Absolutely ridiculous that a company would screw people over for a whole month of storage they didn’t use and does nothing about it. I will make sure anyone I know never uses iStorage

Google
May 11, 2022

iSrorage is great, it was super easy to rent a space, the process went by really fast. Josh and Maddie was very pleasant and made my experience with iStorage great.

Our Website
Apr 21, 2022

I got into town later than planned. I got to the location of storage unit and I found a closed office. Not sure what to do, so I knocked on the door next to office. The nicest young man Joshua greeted me. He asked me to hold tight as he needed to throw some shoes. We went into the office and he did everything I needed to get my storage unit. He even walked me down to the storage unit so I could see it and make sure it would be right for me. I want to thank him for being such a outstanding guy. I knew he was not working at the moment. Joshua went ahead and chose to help me no matter anyways. So thanks again you really saved me from a lot of stress and anxiety.

Google
Apr 20, 2022

We always experience excellent customer service. Josh is so nice and is always willing to help and answer any questions we have. Thanks!!

Google
Mar 31, 2022

Josh and Amy did a great job with helping me .

Google
Mar 15, 2022

the staff is super friendly & helps with anything you may need promptly.

Google
Feb 24, 2022

Amy was great excellent customer service skills help me out with everything I needed answered every question totally satisfied with Amy’s service today

Our Website
Dec 31, 2021

Sign up was super easy and the rate was great. Thank you!

Google
Dec 28, 2021

My experience with I storage has been very pleasing. The staff is very friendly yet professional and Josh, the property manager, was very helpful with me getting a unit that fit both my belongings and my budget.

Our Website
Nov 23, 2021

It's been a successful and smooth move and the staffing services was inviting and helpful.

Google
Oct 05, 2021

The guy at the desk Joshua seems to be really nice but he's not really a man of his word

Google
Sep 29, 2021

Just want to say that I have been a tenet for years....and thanks to unit manager Josh I will be for years to come. Much thanks Josh your assistance was very much appreciated and needed. Thanks again Josh for the blessing.

Google
Sep 13, 2021

Love it, service is excellent and people are very nice. The business is very clean.

Google
Aug 24, 2021

Josh E was always personable and helpful. I realized I would have to change units due to a $30/mo increase, he was helpful in showing smaller units. I decided to move out altogether and he was pleasant in helping me close out my account.

Google
Aug 16, 2021

Joshua is a great staff, very friendly and helpful

Google
Aug 01, 2021

Wanda, Josh & Alex... Great Job!!!👍👍 Julia J😁🤗

Google
Jul 20, 2021

It is a clean, safe and user friendly place with welcoming and attentive management. I have no regrets to continue using Istorage for my personal storage needs

Google
Jun 12, 2021

Joshua was great can not be any more happy with his help. He walked me to unit and showed me how to use the door. Joshua also showed me how my door could look locked and not really be locked. Joshua I truly believe has the heart of gold.

Google
Jun 12, 2021

The guy who is property manager was very nice, helpful, and beyond what was asked of him. He showed me a handful of units when I arrived. He made sure I was getting the best price. He seemed to genuinely care that I was going be pleased with the storage unit I chose. Thanks so much for going out of your way in helping me.

Google
May 27, 2021

I checked several storage places. I had the best phone help from the 89th and Troost location and on a walk in visit with your property manager (Josh) I was even more impressed. Your prices were reasonable and it was a book-it-Danno moment. I've never rented a storage unit before. Thanks, JanM.

Google
May 24, 2021

Love the guy in front

Google
Apr 27, 2021

Alex was great

Google
Apr 25, 2021

Services it's purpose

Google
Apr 23, 2021

Toi whom it may concern: I've been at the Troost location for over fourteen years , and I don't get a lot of time to give a comprehensive , an objective review. the last several months I've notice a new face as I was driving through the lot to get to my unit..." N3" I noticed a new face on the grounds. As time went on from time ta time, occasionally id see the same Guy going from unit ta unit, and one day driving up, an down through the lot I stopped, and ask the fellow; " are you the new helper or what?". He said " Yep, sure am my name is Alex, if you have any concerns I'm on the ground all the time". I just wanted to say that Alex kind da gave me a new outlook, a new prospective on the turnover in management I've seen over the years, and the Guy seemed upbeat, a go-getter...., defiantly an asset in any Company. Lockhart & Associate's Rock On Construction, David Lockhart, Owner

Google
Apr 17, 2021

Alex was grate and a very big help

Google
Apr 08, 2021

I appreciate Alex he has wonderful customer service skills awesome I was happy an confidence when Alex helped me with my storage. He's great

Google
Apr 05, 2021

Alex was great

Google
Apr 02, 2021

Reviewed on the website, called and got Santos, joy to speak to and setup the reservation on the phone (with $0), got to the place three days earlier than I said and Scott handled the details superbly. Professional, friendly and attentive to details - great experience.

Google
Mar 31, 2021

Great service. Thanks!

Google
Mar 31, 2021

Excellent sales clerk! Professional, courteous and fast!

Google
Mar 14, 2021

I recently rented a unit at istorage Self Storage. The process was easy going and simple. I was able to reserve a unit online. It was incredibly easy, when I had a question to send the manager my inquiry. To which I was promptly and kindly responded to when the office had opened. I can honestly say that if I ever need a storage unit in the Kansas City Leawood area I will most definitely return to iStorage Self Storage located at 8901 troost ave, KCMO this is officially my personal preference and Matt he's the man. The prices were fair and the process was just as wonderful as the customer service. Thank you Matt Hausman, for you help you have made a return customer out of me.

Google
Feb 27, 2021

I used the other storage facility. I was not satisfied. Moved to iStorage great improvement. Friendly staff, clean storages, and much cheaper. Even calling their 1-800 was a good experience. I highly recommend.

Google
Feb 19, 2021

Matt is AMAZING to work with I have been with iStorage about 7 months now. He always has a pleasant attitude. This location is always clean and I feel that my belongings are secure. I highly recommend this location for anyone needing short or long term storage.

Google
Feb 16, 2021

Matt is the MAN!!! He’s efficient, kind, and helpful. Thanks for the great rate, sir.

Google
Feb 11, 2021

These guys went above and beyond. Thanks Matt and Alex u guys rock!

Google
Feb 06, 2021

matt was friendly and answered all questions. unit and property clean.

Google
Oct 31, 2020

The guys at i storage on troot were very professional and couldnt be more accomadating, and i wanted to share my experience. Real service is getting to be a rarity, but not with these guys. Thank you Alex and James!

Google
Oct 19, 2020

Honest, somewhat flexible, and kind employees at this facility.b

Google
Oct 19, 2020

Hello. Alex and James very good customer service. I really am very pleased with my storage unit 😌

Google
Oct 16, 2020

Good customer service. Very courteous. Thank you for your help.

Google
Oct 10, 2020

Good rates

Google
Oct 03, 2020

Easy, breezy, storage place. I like the drive up options.

Google
Sep 10, 2020

The staff at iStorage are just so awesome, the man who helped me was wonderful, he quickly took care of my needs, answered my questions and I signed my contract , he gave me the best deal he could, his name I believe was Scott, an amazing guy! I can't thank him enough and the people at iStorage, customer service satisfaction these people are polite, helpful and I couldn't of asked for anything better, thank you for your help and believe this I will always and forever recommend this facility ❤️

Google
Aug 19, 2020

James was so awesome! He was so professional and very helpful!

Google
Aug 19, 2020

Amazing staff, James made everything go smoothly and quickly! #1 customer service!

Google
Aug 19, 2020

James is THEE BEST!!!! I’ve been to plenty self storages... But this one by far is the best! James helped me with everything.. He made me feel comfortable about even doing business here and made sure my needs and expectations were met!! EXCELLENT CUSTOMER SERVICE!!! THANK YOU!!

Google
Jun 27, 2020

Place is great employees are extremely nice and they do work with you and help when you need it

Google
Apr 18, 2020

Awesome customer service!!

Google
Apr 06, 2020

Super cheat, super easy, super nice!

Google
Mar 05, 2020

Very nice storage place with easy access to units. The staff is very professional and knowledgeable. I highly recommend this business.

Google
Feb 29, 2020

Great Amazing Staff Nancy you Rock !!!!

Google
Feb 20, 2020

The mamager is very friendly

Google
Feb 06, 2020

Very Quick and to the point, very helpful and nice, would highly recommend!!

Google
Feb 01, 2020

Super helpful and friendly. The manager Scott explained everything, no surprises. Will definitely recommend!

Google
Dec 31, 2019

Had the very best experience renting a unit with iStorage. When I arrived I couldn't help but notice how clean the place was outside as well as inside. I was greeted by Alex, extremely professional and knowledgeable. I explained that I did not have a reservation, I hadn't expected to need a space and had no idea what i was looking for. Alex found avail spaces, took me to look at them, and found the right one for me. He asked identifying questions and suggested a larger space. I'm so glad that he did bcuz I wouldn't have had enough room. I'm very happy with iStorage bc of the service I received from Alex. It was above and beyond the service that I was expecting. I had to tell someone about my day. He explained my contract to me page by page, gave me my due date info, and gave me the holiday specials that they have going on. Alex also used my name when speaking to me and didnt even know me but I felt like we did. All of this greatness came out of a young man at the end of his shift for a poor little old lady that was clueless and last minute. I arrived 6 mins before they closed and he never once mentioned it or seemed unwilling to assist me. Thanks Alex H.

Google
Dec 31, 2019

Extremely clean location, fast friendly service. Thanks Alex you rock!

Google
Dec 13, 2019

Scott is a very professional and friendly manager. He takes care of the business at hand. If you as a renter have a problem Scott is helpful to get to a solution.

Google
Dec 12, 2019

Scott treated me fair and was helpful

Google
Dec 03, 2019

This is a well kept storage facility. Scott was very professional and excellent to deal with. He helped me find the best storage for my need and the whole process was very easy. Thanks!

Google
Nov 27, 2019

Great customer service! Great deals!

Google
Nov 25, 2019

We'll run operation. Scott very helpful

Google
Nov 25, 2019

Good service

Google
Nov 05, 2019

The best affordable, secure, carrying and pleasant storage company here in Kansas City. This company is so comfortable that it feels like home. Not only your things are secured you don't have to worry about any theft problems because its safe. So if you have problems with storing and you need someplace affordable I highly recommend iStorage Self Storage." YOU'RE SAFE!!!"

Google
Oct 04, 2019

Canisha and Fabo has great customer service

Google
Sep 24, 2019

Safer than people think

Google
Sep 21, 2019

very clean Mrs Canisha was great

Google
Sep 14, 2019

Great place

Google
Sep 12, 2019

Great customer service she was friendly and fast and made sure i understood the paperwork

Google
Sep 08, 2019

very clean location canisha was very helpful

Google
Sep 08, 2019

canisha is great I will be sending a friend

Google
Aug 24, 2019

Very professional

Google
Aug 17, 2019

The woman I met today was very professional and nice she made the process quick and easy She showed me exactly where my storage will be and explained everything to me in a very great way ! Thank you for you great customer service!!

Google
Aug 09, 2019

Great service. Canisha was Fantastic even though I was cutting it close to their closing time because I can from Wichita KS

Google
Aug 09, 2019

Clean location canisha was a big help

Google
Aug 08, 2019

Canisha was awesome!!! This was my first time renting a storage and I had no idea what I was doing. She was patient and very helpful. Anytime I need storage I will be coming here

Google
Aug 07, 2019

Canisha very helpful and informative in and out quickly.

Google
Aug 02, 2019

Canisha was a life saver today! I am relocating from St. Louis to KC and was in need of storage space for some furniture for my new residence that I couldn’t pass up. My new place won’t be ready for a couple of weeks. She made sure I had the right space that I needed! I had a great experience today!

Google
Jul 30, 2019

Excellent pricing and very professional

Google
Jul 29, 2019

Just what i needed

Google
Jul 29, 2019

Great Customer Service...Canisha is AMAZING..#AWESOME.

Google
Jul 27, 2019

Great and fast customer service I loved it. Canisha was awesome.

Google
Jul 20, 2019

Wonderful place to have your storage reasonable price.

Google
Jul 20, 2019

Canisha took very good care of us. And was very patient with showing different units to our satisfaction.

Google
Jul 20, 2019

Canisha gave me wonderful customer service clean location

Google
Jul 18, 2019

Canisha was a big help wonderful place

Google
Jul 17, 2019

I'm usually a Public Storage type of guy but the switch to istorage was well worth friendly staff, clean facility, better hours. Dave lol what a guy never met anyone like him he's energy and customer service exceeds the scale of good customer service seen me ND my family sitting on the back of the uhaul ND offered us a cold beverage (water or Gatorade). My 6yr old son just love Dave now lol when we ride pass my son says "Daddy can u go there again I think that man is there I see the golf cart" lol. So yes I'll recommend Istorage.. hello istorage goodbye public storage!!!!

Google
Jul 16, 2019

Friendly staff and quick service, with cheap prices

Google
Jul 16, 2019

The lady who helped me was very polite. AND SMILED WHEN I WALKED IN.

Google
Jul 15, 2019

I love how much they show you they care and about how they talk to you with respect they always show good business

Google
Jul 15, 2019

Canisha is very pleasant and efficient at her job! Good hire!

Google
Jul 13, 2019

Canisha was very helpful

Google
Jul 08, 2019

Canisha was great in helping with my storage experience. She was patient and kind.

Google
Jul 06, 2019

Very clean canisha was a big help

Google
Jul 06, 2019

Canisha was friendly, very professional. Clean office.

Google
Jul 05, 2019

Canisha Clary has excellent customer service. She’s one of your best employees.

Google
Jul 05, 2019

Very clean canisha was very helpful i will send a friend

Google
Jul 05, 2019

Very nice, wonderful people to deal with all the time canisha is always very helpful

Google
Jul 05, 2019

Great customer service!!!! Affordable and clean!!!

Google
Jul 01, 2019

Great place to do business canisha helped me alot i would recommend this location

Google
Jun 29, 2019

Clean and very nice to me.

Google
Jun 29, 2019

Canisha clary is a very excellent worker I enjoyed her company made us feel overwhelming with her customer service I recommend the world to come in and feel welcome like we where I recommend I storage around the world no other place like this canisha showed smiles from the time I walked in til I was done how all customer service should be I can go on and on about canisha service which was totally awesome fantastic joyful pleasant service I wish canisha nothing but the best In life sincerely yours a happy istorage user

Google
Jun 29, 2019

Very clean thanks canisha for all the help

Google
Jun 29, 2019

Canisha was great!!! Got me in and out really fast...noong waiting. Really knowledgeable. Thank you Canisha

Google
Jun 29, 2019

Canisha is very patient and really helped me with getting a unit that fits my needs. Thank you for wonderful service!

Google
Jun 29, 2019

Canisha was extremely helpful. Very patient when I realized I needed a larger unit. Will definitely use this location for future storage needs.

Google
Jun 25, 2019

Canisha gave me great customer service clean location

Google
Jun 22, 2019

Very Nice , great experience clean units great deal .

Google
Jun 21, 2019

Nancy at istorage is very nice and helpful. I definitely recommend this storage facility and she is doing a great job.

Google
Jun 21, 2019

Canisha Clary was professional and helpful! 2 thumbs up!!

Google
Jun 20, 2019

Best storage I’ve been at friendly place and very clean and very hepful

Google
Jun 09, 2019

Canisha made sure I was happy before I left very clean location

Google
Jun 09, 2019

Great location it's very clean canisha is wonderful I will for sure send a friend

Google
Jun 04, 2019

David was GREAT! A rough start ended great!! And Canesha came in on her day off to assist!

Google
Jun 03, 2019

Canisha was great she was very helpful

Google
May 30, 2019

Mrs. Canisha Clary is a excellent worker. She’s one your best workers. She has great customer service. Awesome location.

Google
May 30, 2019

Thank you for the Amazing service very friendly staff....the young lady Canisha we need more people like her.

Google
May 28, 2019

A young lady by the name of Canisha helped me and she was excellent. Gave my options and was able to service all my needs. I left istorage with a space for my things and a smile on my face!

Google
May 24, 2019

The property manager Kenisha is very pleasant to work with, very professional and understanding. Definitely recommend to anyone and everyone !!!!!

Google
May 13, 2019

Very helpful and friendly.

Google
May 13, 2019

This storage facility without a doubt is the best in all of Kansas City area. They are persistent and trust worthy. This company will go above and beyond to take care of every customers!! You won’t regret picking I-Storage‼️

Google
May 13, 2019

Great experience!!!!!! Friendly and very helpful!!!!!

Google
May 07, 2019

Incredible staff, and great security of property

Google
May 03, 2019

Very clean location they was very helpful i will DIFFERENTLY refore a friend

Google
Apr 29, 2019

Hospitality was much appreciated. The greeting from the office you couldn't have any complaints. Of me being an person from out of town... a referral would be honored to anyone.

Google
Apr 22, 2019

Gtreat clean storage facility. Scott answered all our questions and was very helpful. 5 Stars!

Google
Apr 01, 2019

my experience with I storage was amazing the process was fast and painless I paid half of what the other storages where trying to charge the managers there are very friendly and if it's your first time they will walk you through the process they even have 24 hour security so you know your unit will be safe

Google
Mar 05, 2019

:reat service and friendly manager.

Google
Mar 05, 2019

It has been a great relief for me to work with the team at I storage. The services are excellent and the people are kind comprehensive and professional. The security is amazing and I feel happy.

Google
Mar 05, 2019

Excellent service!!

Google
Feb 06, 2019

I would recommend this facility to any one needing a storage unit! The manager at this location is Scott Wollery, he has an Awesome attitude and is very helpful! His staff there is courteous as well! Always have been treated with respect and like I matter!

Google
Jan 27, 2019

Friendly staff , clean units , overall great place

Google
Jan 09, 2019

Excellent Customer Service!!

Google
Dec 16, 2018

Scott is awesome!

Google
Nov 06, 2018

Great staff, clean, and convenient

Google
Sep 24, 2018

Great location and helpful staff always a plus In my book.

Google
Aug 29, 2018

Great place! Super friendly staff, clean units, great price. Easy access to units and we were confident in the safety of our belongings.

Google
Jul 08, 2018

Nice people good service

Google
Dec 29, 2017

Dry , clean , good guys

Google
Nov 29, 2017

Spacious units

Google
Nov 21, 2017

Excellent service

Google
Sep 26, 2017

Was decent.

Google
Jul 12, 2017

Clean property. Employees are competent.

Google
Apr 28, 2017

Great staff clean environment... My home away from home


Nearby locations

Self-Storage units near you on Troost Ave, in Kansas City! 

Placed right in the suburbs of Kansas City, we are a fantastic spot for any local neighborhoods such as the Santa Fe Hills, Rolling Meadows, Rockhill Manor, Dodson, Boone Hills, and Hidden Valley. Plenty of businesses and residents of Kansas City have been using our facility as an answer to their storage needs.

Expect only the best from iStorage 

We make it our mission to provide you, your family, or your business with the best storage solutions and amenities possible. If you need it, we have it at iStorage. If you are going through a life transition, needing to clear some space, or wanting to keep seasonal belongings at a secure site, consider iStorage as a great solution. 

Business Storage 

If you are a local business looking for some extra room, or to clean up clutter, please consider iStorage. We look to provide you with top notch service and storage units to help your business continue to move forward

Extended Access Hours  

We have computer-controlled access, keypads, drive-up access, and extended hours that can accommodate your busy schedule.  Don’t worry about getting to your unit after office hours, with extended access hours, we make your transition seamless. 

State-of-the-art-security  

At iStorage we make sure every storage unit and the facility are up to date, clean, and secure. We provide state-of-the-art security systems to keep your belongings safe and provide you with peace-of-mind.

 

Our facility has a number of great features such as:

  •   24 hour video recording on the premises
  •   Business Storage
  •   Deliveries Accepted
  •   Drive-Up Access
  •   Electronic Gate Access
  •   Extended Access Hours
  •   Fully Fenced Facility
  •   Interior Parking
  •   Locks Available for Purchase
  •   Moving Supplies Available for Purchase
  •   Well-Lit Facility
  •   Month-To-Month Leases
  •   No Deposit Required
  •   10% Active Duty Military Discount

Directions to iStorage in Kansas MO on Troost Ave

From North  

  • Starting from Hwy 71 heading south 
  • Take  exit 186 for E 85th St. and keep right 
  • Stay on E 85th St. for a couple miles 
  • Before your left turn onto Troost Ave you will see B.B’s Lawnside BBQ on your right
  • Turn left onto Troost Ave 
  • iStorage will be on your left directly after the intersection of Troost Avenue and E 89th Street 

From West  

  • Starting from Ward Pkwy. 
  • Turn left onto W 89th St.  
  • W 89th St. will turn into E 89th St. 
  • Stay on E 89th St. for a couple miles 
  • Take a right turn at the intersection of E 89th St. and Troost Ave. 
  • You will see Center High School on your left before the intersection
  • iStorage will be directly on your left 

From East  

  • Starting from Unity Village 
  • Get on  Banister Rd. heading west 
  • While traveling down Banister Rd you will cross right over the Blue River
  • Stay on Banister Rd.  for several miles 
  • Turn right onto Troost Ave. 
  • iStorage will be on you right directly after Legacy West Park 

From South 

  • Starting from Holmes Rd. 
  • Head north for several miles 
  • At the end of the Indian Creek Greenway, Turn right onto Banister Rd. 
  • Take the next immediate left onto Troost Ave. 
  • You will see Hendrick Collision Center of Kansas City on your left
  • Stay on Troost Ave. until the end of Legacy West Park 
  • iStorage will be on your right directly after Legacy West Park and before the intersection of E 89th St. 

Find our Self-Storage Facility on these popular directories:

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Reviews for iStorage Kansas City, MO - Troost Ave

May 11, 2022
Janice Clark
OVERALL RATING

Safe and Secure!

So SO thankful for Josh! He is the best property manager this place has had in a LONG time!! With all the storage break-ins in the news, I thought I'd call up and check and make sure my unit wasn't messed with... I spoke with Josh and he reassured me that nothing had been out of the ordinary but he would go check my unit specifically just for my peace of mind. He also told me about him walking his dog around the property several times a night, after hours, just to keep an eye on things. I love it, and can't thank him enough... Going above and beyond what is "asked" of him, because it sounds like he really cares about this property. Like I said, BEST manager this place has had in a LONG time... iStorage you better keep this one happy, because he's a keeper!

May 11, 2022
Janice Clark
OVERALL RATING

Safe and secure

So SO thankful for Josh! He is the best property manager this place has had in a LONG time!! With all the storage break-ins in the news, I thought I'd call up and check and make sure my unit wasn't messed with... I spoke with Josh and he reassured me that nothing had been out of the ordinary but he would go check my unit specifically just for my peace of mind. He also told me about him walking his dog around the property several times a night, after hours, just to keep an eye on things. I love it, and can't thank him enough... Going above and beyond what is "asked" of him, because it sounds like he really cares about this property. Like I said, BEST manager this place has had in a LONG time... iStorage you better keep this one happy, because he's a keeper!

May 07, 2022
Janice Clark
OVERALL RATING

Safe and Secure!

Joshua is the best manager I’ve seen at this location in a LONG time. I’ve never felt more secure in my belongings being in storage there. With all those break-ins we keep hearing about on the news here in KC I called up to the office to ask if anything had happened to my locker. Joshua reassured me that my stuff was safe and explained how he goes above and beyond what is required of him, to make sure that property is safe.. even after hours! I hope he knows how much I appreciate his efforts and is rewarded for being such an awesome guy!! You better keep this guy happy iStorage! 👏 👏 for JOSH THANK YOU!!

March 31, 2022
Anthony Thompson
OVERALL RATING

Pleasent staff, communicative, fast

Yes very nice staff and price was manageable

December 31, 2021
Karriem Finley
OVERALL RATING

Fantastic Management

Joshua was truly a awesome guy to work with as he made the storage experience so smooth.

May 29, 2021
BRIAN
OVERALL RATING

New Management is fantastic !

New management was helpful and respectful. My first impression is they are caring and detailed with your property.

April 07, 2021
David Lockhart
OVERALL RATING

Very,Very good

Hello, My name is David Lockhart in Kansas City Missouri, and use the Storage facility at 89th & Troost. I feel compelled at times to write a report on the way your Management at the property handles business, although that would take a bit of time, an a lot of recollection. I'm a, Contractor, I've been at your location on Troost Avenue for over fourteen years. " THE MANAGER, ALEX IS BY FAR THE BEST I'VE SEEN HANDS DOWN". The guy has a good attitude, and knows how to talk to people...< trust me, I've seen a few bad actor's over the year's.

March 11, 2021
Roi Chinn
OVERALL RATING

Matt is fair and friendly

Excellent BUSINESS for your storage needs I had no issues that weren't quickly and fairly resolved. I strongly recommend you giving them your business.

February 13, 2021
Camilla Ferguson
OVERALL RATING

Nice manager

Matt is always helpful. The place is clean.

November 10, 2020
Steve Graf
OVERALL RATING

Professional, friendly and attentive to details.

Reviewed on the website, called and got Santos, joy to speak to and setup the reservation on the phone (with $0), got to the place three days earlier than I said and Scott handled the details superbly. Professional, friendly and attentive to details - great experience.

October 31, 2020
Jaimie snooks
OVERALL RATING

Amazing and amazing people who work there

The people who run troost istorege are very helpful and very pleasant to deal with. And would like to give them a very big thank you. For there constemer service

August 31, 2020
Sharon Lindsey
OVERALL RATING

Happy

It big nuff

July 20, 2020
Gregory Collins
OVERALL RATING

great 👍

Being using you guys for years

June 16, 2020
Laura Jackson
OVERALL RATING

Great experience!

Your Facility Manager James, located at this site is very helpful! I experience nothing but the best!

May 22, 2020
Vernita Reid
OVERALL RATING

Easy to work with and clean!

The place is clean the unit was clean~it's close to my home and the office person was polite and willing to help in anyway he was able!

August 04, 2019
Debbie Pace
OVERALL RATING

Love the Security!!!

Carnish is a great she really is a helpful she made sure that I got unit that I need she's very very friendly and very professional!! Thank U Carnish!!!!😁😁😁

July 28, 2019
Albert Hinson
OVERALL RATING

Amazing Company

Great Customer Service.

July 05, 2019
Denise
OVERALL RATING

Great customer service

Canisha was very pleasant and helpful... Thank you so much for your time and help...

June 20, 2019
Melline Washington
OVERALL RATING

Awesome customer service

Ms Canisha was very helpful and pleasantly refreshing.

June 20, 2019
Jessica Conway
OVERALL RATING

I received awesome service

The person the helped me was very friendly and answered all my questions I believe her name was Canisha I will be returning

April 07, 2019
Aquita Simmons
OVERALL RATING

Fast and easy

Excellent experience

March 28, 2019
Janice Mickles
OVERALL RATING

Scott was very helpful

Scott was eager to help me with affordable space and not give just any size unit

March 02, 2019
Dion Washington
OVERALL RATING

an amazing facility friendly staff

my overall experience was great the property was very clean the staff was amazing and very helpful since this was my first storage unit rental I'd recommend the troost I storage to anyone looking for a little extra space.