But run down but I guess the prices are fair

We needed temporary storage until our house is ready to move in. Went to another facility, we had 2 units reserved and showed up was told we would be lucky to get anything. Found iStorage online and did the online app process with John and it was very easy and a sigh of relief that we would have a unit ready for us on arrival. The day before we were moving our stuff into the unit John called to let me know he would be off the next day and if we showed up Brittany could help us out. We did show up and she was amazing and very cheerful. Moving is stressful and they made this part of our move so easy. We even needed a 2nd unit and it was not an issue at all. Very smooth process and we received amazing customer service from them both. DO NOT go anywhere else if you want amazing service and the location is great, and the facility is clean too. Thank you so much John & Brittany, you guys are awesome. The Ford Family!

I would recommend this storage location to anyone. Brittany was an absolute pleasure to work with. She provides the kind of customer service experience you always hope for.

Great customer service, really appreciated John getting back to me. Storage space is in short supply right now and it was nice to deal with these folks. Very professional and thorough. Facility is clean and well maintained.

Security at its finest! It's very affordable too.

Great customer service, professional and recommend highly.

Excellent check in process, clean and secure facility in a convenient location! What’s not to like. Kristi was great with the check in process. Highly recommended.

Excellent customer service! I haven't moved in yet, but my experience thus far has been great. Friendly, professional, knowledgeable, and efficient. The customer service far exceeds all other storage companies I have spoken too all over Reno.

Fast friendly service!

Thank you again John for a quick, easy and efficient visit.

What a pleasant surprise! After searching for a place to temporarily store my belongings this place was more than willing to accommodate. Brittany was incredibly polite and very easy to work with. Signing documents took just a couple of mins and I was on my way to a perfect place to safely store my belongings. What made it even better was they were running a promotional deal that saved me some extra cash that was very much needed!!! Thanks guys!

Brittany and the gentleman at the front desk were absolutely customer service orientated! Set-up was easy and I love that they have auto-pay! I was caught off guard about the storage unit insurance (been a minute since I've had a storage unit) but ultimately I know it's for my benefit! Would definitely recommend!

Brittany was amazing at handling all my questions and concerns and took care of me the same day great customer service and communication thanks!

Service was good, but the price is a little high, I have a storage shed across town the same size for $115.00 a month.

My experience here at iStorage on Fairview has been nothing less than incredible. Britney in particular has been amazing to work with. I had some personal matters that most people in her position would have disregarded because understandably, that's not a requirement for their "title". However, Britney has been consistent in communication, showed a tremendous amount of patience and brought a very fair and professional solution to my frustrating situation. She validated my issues while maintaining her assertiveness in the company's needs & requirements. All in all, she provided me with the best customer service imaginable and came to me with a fair solution. I would recommend iStorage to anyone and if you want top knotch customer service, go see Britney at the Fairview location!

Brittany is absolutely amazing!! On two separate occasions, I have rented a unit at this location. I couldn't be more pleased with her outstanding customer care. John is also a gem when it comes to taking great care of their customers. I highly recommend giving them a chance. You will leave with peace of mind in knowing that your valuables are secure. Affordable units, efficient service, super friendly, clean units and conveniently located off of I 580. Check them out!!

Great storage options, great prices great employees

The iStorage staff mad my move in and monthly billing simple and easy. Thank you !

Easy move in and great first month special. Thanks John!

John and iStorage are A1 and a great location convenient to 580 and centrally for easy access in town.

There probably cheaper places, but the customer service is outstanding! I lost my key to my lock and was very upset that I had to pay to have my lock removed. They were very gracious, professional and quick to remove my lock for me. I really appreciated their professionalism even though I was short with them. My apologies for my disposition that afternoon and I really do recommend iStorage for a safe place to keep your treasures.

The team was professional and polite. Always there to help. John was great and very helpful. Office staff was also top notch. We moved to our new home and reduced our stuff was our reason fo leaving them. Thank you for being great!

The staff at iStorage made it very easy to transition form a large unit that I no longer needed to a smaller one. Very helpful on during the day I moved giving me a unit as close as possible to my old one

Fast, friendly service!!!

John and Brittany are super friendly and helpful. The both went out of their way to help set up two parking spaces for my RV and boat.

Brittany made the whole process quick and easy all without any physical contact until I moved my trailer in.

We are moving from California to Nevada and I chose this storage based on their reviews, and I am SO pleased with our experience so far. John, the kind gentleman who I originally called to set it up was AMAZING! He made sure to get us our storage quickly and efficiently and was such a big help every step of the way. Being out of state and handling a big move is stressful, John did all of the work and called me back everytime he said he would. I haven’t had such good customer service in a very long time and this was such a great way to welcome us to the state. The storage space was very clean and well put together as well. Thank you.

We are moving from California to Nevada and I chose this storage based on their reviews, and I am SO pleased with our experience so far. John, the kind gentleman who I originally called to set it up was AMAZING! He made sure to get us our storage quickly and efficiently and was such a big help every step of the way. Being out of state and handling a big move is stressful, John did all of the work and called me back everytime he said he would. I haven’t had such good customer service in a very long time and this was such a great way to welcome us to the state. Thank you.

Great service Robert paul is awesome

Very professional staff helped me get settled in. Clean facility. Highly recommend.

They were so incredibly helpful and friendly!!!

Its okay

Great! If this is your first time and you're apprehensive about leaving your items somewhere, this is a great place to ease your worries.

service very good thank you

Great experience for storage! Brittany and John definitely make this place awesome.

Super friendly! Cheapest place in town! Storage unit is clean very secure for your items. Brittany was a sweetheart!

Courtesy and friendly

I called Brittany as I was moving back to Carson after many years living out of state. Both Brittany and her assistant help me reserve a shed a few weeks ahead of time so I could have everything squared away for the movers. When we arrived at the facility on moving day, Brittany and her assistant came out to check on the shed and blew it out one last time. Once we were all loaded, they checked in on us to make sure everything was in order. In a time of stress and anxiety related to moving, these two ladies were very considerate and professional, and I'm glad I chose this storage location.

Outstanding friendly service. High security, cameras everywhere with a security fence. Nice clean facility.

Great customer service the girls in the office were great!! But it is very expensive in my mind for what you get

Very nice facility. Very big. Nice person working behind counter.

What a great experience with John and Kelly!! Both so wonderful and helpful.

Clean. Secure. Friendly.

These people are awesome. They have storage to store stuff in with plenty of space for your stuff and your junk. And they will even sell you a lock. Really nice people work there and they smile. - this message has been approved by a guy with a storage.

Fast and friendly, Brittany was great!

Kellie was amazing at insuring all me needs were met. I highly recommend IStorage & there awesome team to help with your storage needs.

Very helpful and friendly. It was a easy, straightforward and fast process to get a storage unit and easy to access. I would definitely recommend this place to any one who was looking for storage options.

Friendly staff! Very clean and well maintained facility! Great prices!

The staff was so great. I was so great full for how quick and easy it was to get my storage unit. I want to say thank you to Brittany and the rest of the staff for such a friendly experience.

I seriously love my storage facility! Kellie is AMAZING! This company is lucky to have someone like her as an employee!!!!

I worked with Nathan and he was great got me in and out quick and easy!

Brittany was such a delight to work with. The experience was so much more simpler than I had anticipated. Thank you!! (づ｡◕‿‿◕｡)づ

Nathan is awesome! Thank for making our experience great and easy!

Great Friendly Employees and very clean and close !

Nathan barajas did a great job and extremely helpful and nice thanks

Very friendly staff, very attentive to needs. They keep in contact with you the whole way, making you feel important.

My wife Sandra and I had the best experience with Nathan. He's so nice, HELPFUL and hella funny. Nathan totally lifted our spirits and made our moving process a bit more enjoyable. Thanks Nathan! Great service at istorage!

Nathan and Brittany were super helpful and very fun to joke with but also maintained a professional character. Overall experience was great. Thanks guys!

Nathan B was just amazing all around! Wonderful help and answered any questions I had before I could even ask. Very detailed and didn’t leave anything out, be far amazing customer service!!

We were in a huge bind and needed a unit asap. Brittany from this store was just amazing! So kind and compassionate about our situation. Her service was just outstanding.

Great experience, super friendly staff and close by! Thank you Nathan and Brittany!!

Great place with great prices

Had a great experience today at iStorage on Fairview, the staff went above and beyond in there job very helpful and pleasant thank you Brittany and Nathan I appreciate all the help!!!

Not very well kept up but the rent is cheap

Nathan nd his staff are all very helpful nd truely are understanding. Needed a second unit nd Nathan really helped out. I really do recommend them forcall your storage needs. Tell them Sally sent you!!!! Keep up the great work everyone!!!!

Nathan and Brittany thank u so much for helping me out. Quick and very friendly people. No hassles. Good price. Amazing staff on hand.

Fast, friendly and helpful storage facility. Nathan was very helpful and made the experience hassle and stress free. Highly recommend.

I went in there thinking oh shoot there goes another painful moving experience but I couldn’t be more wrong!!! We were in and out in less then 30 mins found the unit perfect for our needs!!! Nathan is a rad dude and helped us extremely well, he suggested another unit but wasn’t pushy i felt very comfortable talking with him and that’s a huge plus! great facility I’m looking forward to working through my move with these guys!

My experience was much better than anticipated. I definitely give them five stars in every area.

The storage unit was clean, very accessible and close to where I live. Nathen and Brittany were very friendly and helpful. I would recommend this storage unit to anyone looking for one. Thanks guys for all the help!

The staff at I Storage are so helpful & friendly! We want to especially thank Nathan & Brittany for their support in getting information to help us out of a difficult situation the other evening. Thank you so much! Mike & Bobbi

Clean facility with great security. Staff is super friendly and responsive

First time there got a month free they had a special got lucky so that was cool. Nice clean place

Love this place. The people are really nice and they will work with you depending on your situation. Easy to get a storage unit and they make you feel like family.

Great place. James, the guy in the office, is always friendly and helpful. I would absolutely use this place again if I needed a storage unit. My belongings are safe and sound!

Wish the prices were lower but other than that the staff was amazing

Extremely helpful!

Good storage unit. Always felt like it was safe and secure.

Istorage is GREAT!

This is a long over due review. When I first moved I had to bring a load in the evening and my code didn't work. After a call to Robert Paul he was kind enough to come down after hours to let me in. Clean facility and a fair price.

My mother and I just moved to the Carson City area, and we had a 16' moving van to unload. We spent nearly the whole day unloading the van, and Robert Paul offered us the best customer service we've ever received. Throughout the day, he regularly checked on us, found help for us to move our larger furniture (even helped us himself), and rented another storage unit to us when we found we needed it last-minute. All the while, he was friendly, welcoming, and informative. This guy deserves 6 stars.

Good service. Great price.

Love love love heard wonderfull things

I arranged my reservation online and was called within minutes to confirm and arrange the details. When I arrived, the front office was neat and welcoming, and I was assisted by Robert Paul who is a very nice man, and very professional. He took me to the unit before we signed any papers, and even arranged to have one with an additional vacant unit next door in case I needed another unit. I felt very comfortable, welcome, and appreciated. I would highly recommend this storage company.

I am very grateful to Robert Paul and the professional service I received today. In spite of running the entire office and facility single-handed, he managed to treat me like my needs were a priority. He explained all the promotions, clearly offering my choices and options. Gathered all the info to credit me with any discounts I was eligible for. He took time to make sure my gate code and padlock worked and even offered to have the unit re swept before we move in. Robert is certainly an asset to the iStorage team. My trouble-some task flew together like a breeze. I am comfortable and confident our property is safe and secure, my contract is simple and fair. Thanx Robert, you went above and beyond and were fair with every every client I saw you engaged with!!

Robert has been so helpful. He has gone above and beyond to help in and awncer question in every way. He is a great guy.

I have been with iStorage for about two years now, I have had a positive experience from day one. The current site mgr, Robert Paul has been outstanding in Customer Service. He has always been attentive to my questions. Finds a solution to my questions. I recently moved units with his help finding two close together and functional for my needs. Great Job.

We just rented our second unit. This storage facility is terrific. The Manager, Robert is a real people person. Very helpful, efficient and fast. He has all the answers and left us feeling very comfortable. We have had dealings with other employees and all of them have been exceptional. We think your prices are very fair also. Thanks for the personal attention as it is much appreciated. Wish we had iStorage down in Wildomar, in So. Calif.

We had a great experience renting our storage unit. The manager was so nice and helpful. The whole process was quick and easy, I would definitely recommend them to others.

Robert made it quite easy for me to renew on-line and answered my questions whole-heartily regarding past credits earned and accurate amount due to renew. Very good phone manners and friendly repertoire with customers. He'll should prove to be a worthwhile asset to the company. (I found Rick also to have been extremely helpful and personable. I think his departure will pose a deficit for management in finding a replacement. He used to go BEYOND the minimum duties of a site manager and was the first positive impression I had of the newly renamed "iStorage" in Carson City office. He'll be sorely missed by many.)

good service goo

Great service. Really took care of my needs with friendly staff and willing to help by asking questions.

The experience was smooth with registering, Rick was very helpful. The gate code was very clever and easy to remember. Would not say loved it

the staff is friendly & knowledgeable. the property is kept clean & secure. the quantity of sizes & availability would serve practically everyone. the new expansion also allows more vehicle / rv etc.