After the pandemic, I needed to move my storage unit and with everyone leaving the city, I was having trouble finding a climate-controlled space anywhere! Suddenly, I saw an opening with iStorage. The national customer service center was able to reserve the space in the location I needed, and I got a call from the locale very shortly thereafter. The rental agreement was quickly executed digitally (perfectly socially distanced!), and I have my space now. In addition, the two women at the Smithville, NJ location were kind, efficient, and quite helpful. All around, a good experience, and their pricing beats Public Storage by miles!

The facility and the people there are absolutely fantastic. Went above and beyond to meet our needs. I can't say enough about them

Emely was very helpful, knowledgeable and respectful! She is an asset to your company! I look forward to dealing with her again in the near future! Trump 2020!🇺🇸

Went in this morning to istorage in smithville and when i tell you my day went from left to right as soon as i spoke to emely. Never met anyone with so much answers to their job before. Everything i wanted to know she had an answer for. I had options but i think i made my mind up istorage is the place i want. Thank you emely for your great customer service and your professional way to answer questions.

I Storage was so convenient and the price for the units (especially with their specials) are great. Such an easy process and Mike was a pleasure to deal with. Highly recommend.

You get what you pay for here. Corporate Pricing a tad high but the staff I have met, Mike & Emily, are good people. Their customer service alone is worth every dollar. Always friendly and helpful. Been there a few years. Thanks !

Great price and friendly staff.

Customer service is TOPS with this location! Emely spent time while efficiently and expertly getting me up and running with a fine storage unit. Way to go!

I can say so far my experience is good. We had easy access, locating new unit was simple. We had a rather large 16' box truck and had no problems with movement throughout the facility. I will reccommend the facility to others.

Amazing service. I’ve had a unit with them for almost 10 years and they have never once failed me once. Every company should be trained by the ladies and gentlemen who work at this location.

Always a great experience !

Super helpful, easy set up, friendly, and convenient.

Excellent staff & facility

iStorage in Smithville has been my “storage” home for just shy of 27 years . There had always been other options but you simply can’t beat a management team like Mike and Emily who always have your back and well being at the top of their list . Although I’m moving out of the area and won’t be able to use their services again I highly recommend iStorage Smithville because of Mike and Emily and the confidence you gained knowing you’ve dealt with the best ! Great Job Guys !

Great place !

Mike and Emily are great and like family. Love you guys

Mike and Emily are both excellent employees both have great personalities

Mike was very kind. And helped us get our unit

Very nice facility. Michael was professional, paid attention to my needs and did an outstanding job.

Michael was awesome . Such a pleasant person to talk to . Would definitely do business with him if I need to rent a unit again . Thx

Always a great experience to deal with Mike. He always handles business like a true pro. Thanks, George

Hands down the best customer service in town!

Very professional. 5 star service. Mike handled everything.

Everything was great pleasant and on time

From our initial call a month ago up to and including our decision to rent a climate controlled unit from storage today...every person who we dealt with was very professional and caring in dealing with us. I would highly recommend doing business with them.

Istorage was a great place to use for my storage items. Very professional and reasonable. Office staff made things very easy for us.

Very warm service! Thank you!!

Never had a better experience with a storage place. Everyone working there was so friendly and treated me like family. They work with you on your bills when possible, and they'll do everything in their power to make sure you're happy to store with them.

Very convenient location.....Emely was very helpful during our transaction and answered all concerns accurately. I highly recommend this facility.

This place is great.management is very easy to work with. I have used these guys several times Highly recommend.

Hello, Hope this works, Ronnie Kohlor, I"m 92 leaving review for Michael. Good nice people. Come here if you need storage. He is very kind, Thanks

Very friendly helpful staff.

Emely has been a pleasure to work with. Knowledgeable and customer friendly, she is an asset to your enterprise.

Great service, extra nice people!!!!!

Michael and Emily made the move-in experience such a breeze. Thank you!

Great customer service!!!

Great help from Emely and Mike very friendly.

Mike is awesome! Highly recommend the Smithville location.

Came into i storage had reservations the young man was so funny and pleasant live right next door first time getting storage here but explained everything they offer. So happy I chose iStorage.

Great service very friendly.

5* Freindly and easy. Clean

Michael was great! Awesome location and service.

This is my third time renting storage from iStorage and have ALWAYS received exceptional care.

I am not one to leave reviews, But i wanted to give shout out to Emily and Mike. Made a vert difficult part of my life go smoothly. Professional and Curtis. Was even able to to a PO box here which was something i needed to. Can't say enough thanks!

Mike was GREAT!!!!!!!! I've already recommended I storage to three people I will always use this service and nothing else...

Good People, Emely and Mike are great and kind. God Bless

Emely was very personable and helpful. She was very knowledgeable about the storage units and property. I would highly recommend her. Thank you

great prices and good people

Mike and Emily are the best. Excellent customer service. Need extra "Home Depot" like carts. Corporate are you listening?

Extremely friendly staff. Signing up was easy and fast. Was able to move in the same day. Love the hours of access too. 5/5

Great experience, stuff was awesome, very nice please, unbeatable prices! Muy recomendable, de mis mejores experiencias rentando storages!

Friendly staff. Fast service. Clean facility.

The staff at Smithville IStorage was amazing. They were always quick to help and answered any questions we had. My only complaint, and this is for the company, is I don't agree with not having the rent prorated. We only used our storage for 1/2 the month so we lost the other 1/2s rent. The unit was immediately rented to IStorage made double on the 1/2 we lost. Obviously a refund for less than a week doesn't make sense. But anything over a week left on the contract would be nice to get back. Otherwise, rental unit was exactly as expected and once again, I can't say enough good things about your staff at this location. Will absolutely recommend and use again if needed. Thanks!!

Great service from Mike and his staff!

The process went smoothly . Thx .

Mike is great and again came through when we need to store our RV while we are in NJ.

We have been Smithville iStorage customers for several years. We have an RV stored there and also have a storage unit. Mike is a super guy who has been extremely accommodating whenever we have a question or need help. I feel our property is in good hands with him on the job. I highly recommend Smithville iStorage for all your storage needs. Update 8/4/2019 - After leaving NJ a couple years ago were back and again in need of storage space for our RV. It came as no surprise that Mike welcomed us back with a smile. We are again happy customers of iStorage in Galloway, NJ.

Employees are very knowledgeable, helpful and curtious

Very polite and professional

Micheal and Emily were SO helpful and kind. Storage units are great, clean and easy to reach. We ended up having to rent a second one, as all of our possessions did not fit in the first!. I cannot recommend the facilities or the staff enough!!!!! Thanks!

Associate was very helpful and informative. good to talk with. I'm sure if I have any issues he will resolve them quickly.

Friendly, clean, and on point great neighborhood

I have had a storage unit at Smithville New Jersey for more than 4 years. The manager and staff are a class act. The are friendly, helpful, knowledgeable, and professional. The manager- Mike is very personable and makes you feel like family and your needs and concerns are promptly addressed. Additionally, the facility is well maintained and clean; no pest problems. I have rented storage units all over the United States from all the top five storage companies and the facilities and service at the Smithville location are among the best. I recently relocated to Ohio, so I had to “sadly” leave this facility. I highly recommend Smithville location; your in good hands!

Great place they even follow up to make sure everything is fine.

Nice place, great price and the friendliest people, can't say enough about Mike and Emely - they are efficient, professional and incredibly accommodating!

Clean units, easy come and go, old fashion customer service... recommend!

Knowledgable helpful staff.

Had a good review of I storage, the staff was very good about explaining how everything worked I would definitely recommend I storage to any one who might ask me if I new where to rent ,I give you a 5 star rating.

Great staff to work with - facility is well kept and secure!

I storage in Smithville is excellent, for anyone looking for a storage facility. Mike and Emily are both very professional and always will to help in anyway. I highly recommend IStorage in Smithville. I have been using them for several years now, and I'm totally satisfied with the service I receive from them both.

Affordable storage

Great customer service. Michael knows everything you need to know and knows whats best for you for any situation. I have been a customer for 5 years maybe and very Happy.

No problems what so ever

We are so grateful to Michael at Smithfield iStorage. He helped us to define our storage needs and then secured them for us. His professional and personal insights to our particular situation were much appreciated. We are happy to join the iStorage community!

happy with the service here

They are great friendly folks always willing to help in a very professional manner. Michael always takes the time to answer questions and solve problems. The facility is clean well lit and secure! I would give it 6 stars if I could.

Mike is my HERO!!!! I've been a resident at the Smithville location for about a year and from the first day Mike has made me feel at home. He's polite, kind and considerate and not task too small. He's always available for all your needs and I really appreciated him and Emily's services for they make a Super Team... Keep Up the Good Work! Denise M. Whitfield Tenant

I've really enjoyed doing business with the nice staff at iStorage. I feel very confident that my storage unit is secure, and will be happy to recommend this facility to friends and family.

This is my third time renting storage from them. Excellent service. Answered all my questions. Prices are fair.. The people are nice. I would use them for all my storage needs..

I went over to the iStorage in Smithville, with a friend of mine, who has a storage unit there already. I wanted to inquire about getting a storage space also. I went in, and met Emily. She was very professional, answered all my questions, and took me out on site, ,to look at the different options available for me. When I was ready, about 2 weeks later, I went back, and decided to get a unit there. Again, Emily was there. She made the process simple, and was very professional. The site is clean, and I love the location. I know if I ever have a problem, I will go to Emily, and my problem will either be resolved by her, or she will find out for me, who I will need to talk to. I highly recommend iStorage in Smithville, if your looking for a storage unit.

I am not really the type of customer who writes reviews, however this is one of the few times that I felt compelled to do so. Let me just say that Mike is the nicest person, by far, to deal with. He makes my visits to the office a pleasure and when I speak to him on the phone he is always professional and friendly. He is a Gem!! A great asset to your company. A very happy customer, Joe Cramasta

Top notch. I would recommend this place to anyone. Mike is very helpful.

I want to thank Michael the General Manager, Julie the District Manager, and Emely the Assistant Manager for the professional and courteous customer service. I met Julie and Michael when Julie was the General Manager and Michael was the Assistant Manager. I was in crisis mode and needed to start moving things the day I first visited iStorage looking for a space. I immediately built a rapport with Julie and Michael and found that iStorage's rental fees are the least expensive out of all the places that I had researched. I immediately chose iStorage because their rentals fees are very affordable and the least expensive of all the storage places I had contacted. I was sold! But more than that Julie and Michael helped calm my spirits by working professionally and efficiently to get me the exact space I needed quickly. Julie and Michael are very friendly and have become like long time friends to me. I Love them! I want to CONGRATULATE Julie and Michael on their promotions they earned them! I want to welcome Emely the new Assistant Manager to the team. I am getting to know Emely and I find her perfect as Michael's replacement. Julie thank you! You are the Best! And Michael great conversation today you are very knowledgeable and I really enjoy talking to you about the things we have common interest in. I WILL TELL EVERYONE TO RENT STORAGE SPACES FROM iStorage in Smithville, N.J. or where ever iStorage is located. God Bless you all. Peace! George

its nice clean place with good people

The manager mike helped with some questions I had and took care of getting the unit I needed and made storing my stuff there a pleasure I would recommend using Smithville I storage and appreciate working with mike as he made it simple and easy. Thanks again mike!!!

Friendly helpful staff. Easy move in with clean and ready storage units. The best storage rates around. Large and accessable facility with plenty of room for large trucks to enter and exit. Mike the manager is always there ready to serve you with the best customer service possible. iStorage in Galloway is the storage facility with the most to offer.

This morning we went to iStorage to put our antique Cadillac away for the winter. We were greeted by Mike the onsite manager. He was very helpful and explained everything to us. We had a little trouble with removing a bolt to take the battery out of the car and Mike was right there to help. The units are very clean and the property well maintained. We have no worries leaving our car there with Mike living on the premises. I highly recommend this storage facility.

I am very confident that my "things" that are stored with iStorage Smithville are safe and the access to them is a breeze. Michael the on site manager is a pleasure to work with. He is always pleasant, professional and efficient. 5 star service.

Okay, I almost don't even know where to begin. I just began storing my RV at this location. As I pulled in I was immediately greeted by the extremely friendly property manager. He immediately escorted me to my parking space and made the process super simple and convenient. Lot is extremely clean and the property manager is onsite 24/7. I have stored in many storage facilities before and this is by far the cleanest and most courteous!!! Way to go iStorage, you got this one right!!!

I have been in the hospitality industry for many years. I can recognize exceptional customer service from a ten mile radius and if I can remember your name, then you left a great impression on me. With that said, Mike and Julie have been extremely helpful and inviting. They answered every question and concern with professionalism and understanding. I so appreciated their help beyond words. I would recommend anyone to this establishment without a second thought.

After going the extra mile to help me figure out what unit was appropriate and affordable for me, the extremely friendly staff (this man's name was Michael) helped me thoroughly understand everything I was signing up for, gave recommendations about how to ensure my things were stored safely, and helped me out with a pad lock for the unit! I am extremely happy with the service here.

Great location and always great customer service!! Thanks Mike for all your help!

I have to say I very seldom take the time to post a comment in a forum such as this however it is my pleasure to do so in this particular case. In a challenging time I was faced with having to relocate from our 2 story townhome to a rancher due to my mother's failing health and in the interim I was forced to obtain a storage unit for a seamless transition. It was then when I met Mike of iStorage in Smithville. Mike provided me with a magnificent program that economically fulfilled our needs at the time and in my amazement he actually 'upsold' me by offering me a suitable storage program for my work related needs as well. Suffice it to say not once did I feel overwhelmed with any of the information he provided as Mike is articulate, and extremely professional and kind. KUDOS iStorage when you selected Mike you essentially struck gold_! Regards S.Pearse

Overall, I really enjoyed the excellent customer service from both Mike and Julie. They were knowledgeable in their field and helpful in getting the exact unit I needed. They were also forthcoming about all the features the store had to offer. Their units were quite clean, well lit around the area, and affordable. I would definitely recommend iStorage Smithville to a friend! They treated me like I was one of their own. I'm so glad to have stored with them!

I storage in Smithville is great. The facility is clean and the cost is very reasonable. John and his team are professional and thorough. I would use them again and again! Jon Gutman

I found my experience, while dealing with the professional, courteous and most informative agents at the Smithville storage, to be exceptional! They provided all of the answers to any questions I had regarding the units, hours of operation etc. I wouldn't hesitate to recommend the Smithville Storage facility to all my friends and family requiring a clean and well kept space that provides several varying sizes as well as great pricing and SPECIALS! Their customer service is refreshing and appreciated!

This facility is very accommodating. I have been there for several years and it has served my needs and exceeded my expectations. They offer unit space sizes that you do not find anywhere else. The staff and management team their can not do enough to make your experience but pleasant. I recommend that you check out I-Storage Smithville before making a decision where to place your personal or business items.

I have had a unit for several months at this facility. I also used their rental truck which was affordable and well maintained. The staff is courteous, payments are easy and my beloved items have remained in good condition. Julie is an amazing asset to the establishment. She is kind, knowledgeable and always willing to go the extra mile. I chose this location because of how they helped those in need when Sandy devastated the area and I am glad I did. I would recommend this place to my own family.

Great Facility, Excellent Staff and Ideal Location The facility is great because it has so many options, secure and right choice for my assets/ business. The staff is excellent because they will match your need and will do every thing in their authority to make their customers comfortable and happy. Mike, the residential manager is very proactive, positive and approachable 24/7. I love the units and looking to expand my storage by December. If you need reliable, approachable storage facility with great staff, I-Storage Smithville is the most appropriate choice. And last thing, avail their promo packages to save money .... Best, Aabid

This facility is very clean, the office if welcoming and the Customer Service is exceptional. Julie was a great help and had all the answers that we needed to make the best decision. We will recommend everyone to go to this facility. Thank you.