iStorage Self Storage - Storage Units on 2360 E Galbraith Rd

iStorage Reading Main Office Building

2360 E Galbraith Rd, Cincinnati, OH 45237-1631

(513) 821-2964
196 Reviews
Office Hours
Monday - Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
Closed
Access Hours
Monday - Sunday
6:00 AM - 10:00 PM

Available Units

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Nearby Facilities

2.64 Miles Away
iStorage | Rossash Rd
4.9
8900 Rossash Rd, Cincinnati, OH 45236-1210
(513) 984-6057
Small
5 x 5
32 /mo
Medium
10 x 10
62 /mo
Large
10 x 20
129 /mo
Vehicle
10 x 20
129 /mo
View All
3.43 Miles Away
iStorage | Marburg Ave
5.0
4932 Marburg Ave, Cincinnati, OH 45209
(513) 586-5273
Small
5 x 10
26 /mo
Medium
10 x 10
74 /mo
Large
10 x 20
119 /mo
Vehicle
10 x 20
119 /mo
View All

About this Facility

Directly south of Highway 126 in the northern part of Cincinnati, you’ll find our Reading Self Storage facility. From the highway, exit onto East Galbraith Road and head east, where you’ll find us on the north side of the road at 2360 East Galbraith Road. Surrounded by homes, we’re in a quiet area that’s out of the way, making our fully fenced lot that much more secure.

It’s no secret that we do everything possible to keep our customers happy, including offering only the best features at our facilities so you can be confident your belongings will remain safe while stored with us. At our secure self storage facility, you can expect to find security cameras, keypad entry, indoor and outdoor lighting, and temperature controlled units. You’ll also find:

Mini Storage: Why rent a large space when you only have a few things to store? With mini storage options available, you can find a unit small enough to fit your needs and your budget so you don’t have to worry about paying extra for a space you’ll never be able to fill.

Packing Supplies: At most of our facilities we offer packing supplies on-site, and our Reading Self Storage facility is one of these. Here, you’ll find anything you might need to help with your move, from moving boxes to packing peanuts, and markers to rope. The best part is, getting your supplies from us saves you an extra trip to the store—win win!

Drive-Up Unit Access: Not every storage facility offers drive-up unit access, but we do. Why lug your furniture and heavy boxes from the parking lot to your unit when you can pull up right in front of your storage unit? This direct access to your unit helps simplify loading and unloading, saving you a backache in the process.

Facility Features

24 hour video recording on the premises
Business Storage
Temperature Controlled Units
Deliveries Accepted
Dollies & Carts Available
Drive-Up Access
Electronic Gate Access
Fully Fenced Facility
Indoor Units
Locks Available for Purchase
Moving Supplies Available for Purchase
Well-Lit Facility
Wide Aisles for Truck Access
Month-To-Month Leases
No Deposit Required

Directions

South
Take I-75 to Ronald Regan Hwy East to the Reading Road/Galbraith Exit, Turn Left on Reading Road, then Right onto Galbraith. Cross over Ronald Regan Hwy. We are about 1/4 mile up on the left.

North
Take I-75 South to the Galbraith Rd exit. Make left onto Galbraith. Cross over Reading Rd. Then cross over Ronald Regan Hwy. iStorage is about 1/4 mile up on the left.

East
Take Ronald Regan Hwy to Galbraith Rd. Turn left onto Galbraith Rd. iStorage is about 1/4 mile up on the left.

West
Take Ronald Regan Hwy to the Reading Rd/Galbraith Rd Exit. Turn left on Reading Rd, then right on Galbraith. Cross over Ronald Regan Hwy. iStorage is about 1/4 mile up on the left.

CrossStreets
Reading Rd, Ridge Rd, Cross County

Landmarks
Lakeshore Drive Apartments are across the street diagonally

NeighboringAreas
Amberly Village, Deer Park, Kenwood, Blue Ash, Silverton

Reviews

Tammie Miles
From Google
5.0

Nick was Great!!!!! Thank you so much!

Raymond Blasingim
From Google
5.0

When renting a unit they was friendly and not pushy like I was a burden that I stop by.

kc lynn
From Google
5.0

Amazing customer service! Was able to rent a unit and move things in the same day and it was made super easy for us.

Caleb Loftin
From Google
5.0

Amazing and fast, able to rent out a space and load it up all in one day. Amazing prices as well and very helpful

Tina Prather
From Google
5.0

They have always been handy and easy to use!!

Jeremy Lewis
From Google
5.0

Very good service

Lynn Myrick
From Google
5.0

Nick was great and He explained everything thoroughly and was fast, even though he had a meeting.

Katie Wagner
From Google
5.0

Nick was very helpful and made sure me and my baby could get a unit for a price we could afford!

Brett Sinclair
From Google
5.0

Bruce is great to work with and very friendly!

Matthew Toliver
From Google
5.0

Good conversation

Benjamin Van Oss
From Google
5.0

They are very professional and care about their customer’s needs…. Very pleasant to work with!  We will be back!

Kimberly Whiteous
From Google
5.0

Customer service was just that, Bruce is very polite attentive and smiling. Thank you.

Matthew Blunt
From Google
5.0

Mr Bruce took really good care of my wife and I. He was always prompt, professional and was always willing to go the extra mile for us. He is an asset to I-storage.

Ronesia Stone
From Google
5.0

went there today to purchase some boxes and the guy that was there today he was very helpful and extremely nice. next month i plan to get a storage for something’s and i will be going to that location to get one.

Steven Rosenzweig
From Google
5.0

I now have two units here. Great service, easy to rent, and both my units were pretty clean when I got them.

Evelyn Kemadjou
From Google
5.0

I like this store. It’s my second time coming here for storage. Bruce Nice customer service. Thank you

Hope Wulliger
From Google
5.0

Bruce is great! This storage unit feels super safe and easy.

John Hepp
From Google
5.0

Bruce was helpful, followed through, displayed great communication, and solved my problem; thank you!

Lanita Adkins
From Google
5.0

Great place! Bruce truly looks out for the place AND for his customers!

Bayyinah Edwards
From Google
5.0

Nick and Bruce were very friendly and helpful.. I would recommend istorage for easy and convenient storaging with very reasonable pricing.

Denise Schmidt
From Google
5.0

Bruce has been great and very helpful. Understanding and easy to work with.

Celia Cappozzo
From Google
5.0

The iStorage facility on E. Galbraith is wonderful. Bruce, the manager, is very professional and has made our move super easy. He is very caring and helpful in every way. The facility is completely safe and easy to access. I never had to worry about our belongings while in storage there.

jamiea mcelroy
From Google
5.0

I have been renting my unit close to a year. During this entire time Mr. Bruce has been more than helpful. Mr. Bruce is very compassionate! Thank you! You’re greatly appreciated!

Connor Schoonveld
From Google
5.0

Bruce runs a tight ship. Got me a great unit and a lock while I was moving. Very helpful!

talie bell
From Google
5.0

👍👍👍

Lena Wiley
From Google
5.0

IStorge is a wonderful company with reasonable prices and a wonderful and helpful staff..If you need a storage unit I honestly recommend IStorge.

Jahmez Murphy
From Google
5.0

Bruce was very helpful and kind thank you so much you made me moving into a storage the easiest and simplest thank you!!!!!!!

Mecca James
From Google
5.0

A wonderful explainer, work ethic is perfect

Charles Moore
From Google
5.0

Bruce was great, got me setup and ready to go quickly. Saved a ton of money moving from a competitor to iStorage. Very happy so far.

Jack Plennert
From Google
5.0

Bruce was fantastic to work with! Definitely recommend!

toni hardin
From Google
5.0

Bruce was a Rock Star

Sara Mullins
From Google
5.0

Bruce was extreme knowledgeable, patient and helpful! Will not store my belongings anywhere else!

Lucy Parson
From Google
4.0

it was ok

Robert Twyman Jr
From Google
5.0

Nice, so far.

Chris Clemons
From Google
5.0

Very nice experience, Bruce made everything easy for me, recommend to anyone needing storage space 👍

nora salazar
From Google
5.0

Bruce was so helpful, nice and fun. He really cared about helping me out.

Kevin Helton
From Google
5.0

he is very helpful and helps me every time i come there if needed i consider him a good freind bruce

Ellen Jackson
From Google
5.0

Bruce at IStorage has been extremely helpful especially when the post office “misplaced” our monthly payment. We now have a new system in place after about 17/18 years. Appreciate the patience Bruce had with our issue.

Perette Richardson
From Our Website
5.0

Very helpful and concerned.

Alex Trx
From Google
5.0

I was helped by Bruce. A very nice guy. Customer service was excellent. I highly recommend this location.

Tasha Byrd
From Google
5.0

Absolutely wonderful! Mr. Brooks was amazing and very helpful.

Pamela Sherrer
From Google
5.0

I wanted to say that Mr. Bruce at your Galbraith location was very helpful and courteous over this entire month. He went over and beyond to meet our needs for storage. Will definitely use again in the future if needed.

diazl smith
From Google
5.0

Good service

Elle Jay
From Google
5.0

Bruce at iStorage was through, helpful, and kind in getting our rental unit set up. Thanks, Bruce!

Nicholas Miller
From Google
5.0

Mr. Bruce was an amazing help. I was having some issues figuring out what unit would fit my needs and he went above and beyond by showing me each unit I was interested in and helped me find the best location within the facility to help with accessibility. Mr. Bruce is a ROCK STAR!

michelle franklin
From Google
5.0

Easy to use online application, Bruce at your Galbraith Rd location was very informative, polite.

GEORGE LAWSON
From Our Website
5.0

Everything was explained to us fully we felt very comfortable in purchasing our storage unit.

Cheryl p Richardson
From Google
5.0

Mr.Bruce was very professional and helpful.

Jerry Johnson
From Google
5.0

I was very pleased with the overall rental process. The prices was incredible and the service manager was knowledgeable and entertaining. Highly recommend.

Lauren Johnson
From Google
5.0

Clean and organized, staff was very friendly and looked out for the customer!

Briana Jones
From Google
5.0

Bruce!!!!!! My man! He really cares about his customers. He’ll make sure you have all the information you need to make an informed decision. Go check this place out:)

Brian Braun
From Google
5.0

Bruce is the man. If you need help, talk to him. Friendly service. Would recommend.

JuDee Brown
From Google
5.0

Bruce was one of the nicest people I’ve met in a long time very friendly and informative. Thank you

At Fiorattiii
From Google
5.0

I used this storage about 5 years ago, under different management; but I had to come back! As always my experience has exceeded expectations and I promise you will get a good value for your money. It’s a very good area, next to all highways and gated. Insides are always clean, with good lighting and pest free. Pretty nice view of the city too! From the moment I called, Bruce was friendly and knowledgeable. He helped me understand the different options and even opened several empty storage units to find the right fit for me! He definitely went above and beyond.

Michael Cooper
From Google
5.0

Bruce Saunders was very friendly and helpful. I had a bunch of questions and he was very patient and answered all of them. It was very easy to get the rental set up.

GEEMANN SKEPTLIFE
From Google
5.0

This brother is a game changer. Helped me with everything. Thank you Bruce.

Christina Scott
From Google
5.0

Mr. Bruce suggested several options to fit my needs. He was extremely pleasant and funny. He deserves a raise and praise for a job well done.

THOMAS RINGEL
From Our Website
5.0

Bruce, the manager was simply amazing.. I was about to end my unit and go to a competitor. He worked with me, listened to my issues, provided professional solutions and erased my mind, found me a unit to fit my needs.. he's a polite, professional man

Lay T
From Google
5.0

Mr Bruce really helped me out a lot. I was so indecisive about how much space I needed. He was patient, nice and professional. If you guys are looking for storage from a clean, professional place go see Mr Bruce!!!!! Thanks again

Molly Johnson
From Google
3.0

Reasonable price. Difficult driveway.

Scott
From Our Website
5.0

Bruce was a great help,,thanks!!

Jonathan Yee
From Google
5.0

Good customer service. Easy to do the rental by Bruce.

Julie Lemmel
From Google
5.0

I unexpectedly needed a storage unit - big enough to store everything in our two bedroom apartment. I rented a 10X20 unit before leaving for a pre-planned, prepaid vacation and had planned to move everything in when we returned. Our circumstances changed before we returned from vacation, and I no longer needed such a big unit. I went into the location to see if I could swap the 10X20 unit for something much smaller. I explained my situation to the gentleman that was there (Bruce) and he was FANTASTIC! Bruce was very busy (he was in the midst of his month-end duties and looked rather swamped with work), but he dropped everything to assist me. When I asked to swap to the smallest unit offered (5X5), he asked if I was sure about the size and explained that it was rather small. (I wasn’t sure what I needed, just knew that I needed something smaller.) He walked with me to view the size of a 5X5 unit so I could decide if it would serve my needs. I ended up renting the 5X5 unit and closing out my 10X20 unit. I was VERY impressed with the customer service that Bruce provided. He actually took the time to make sure I was getting what I really needed - he was not just trying to complete the transaction so he could return to his duties. He made customer satisfaction a priority, and these days I find that rare. I will return to iStorage for all of my storage needs, and I highly recommend them. If you need storage, stop by and see Bruce! He’ll make sure you get exactly what you need.

JULIIE LEMMEL
From Our Website
5.0

I unexpectedly needed a storage unit - big enough to store everything in our two bedroom apartment. I rented a 10X20 unit before leaving for a pre-planned, prepaid vacation and had planned to move everything in when we returned. Our circumstances changed before we returned from vacation, and I no longer needed such a big unit. I went into the location to see if I could swap the 10X20 unit for something much smaller. I explained my situation to the gentleman that was there (Bruce) and he was FANTASTIC! Bruce was very busy (he was in the midst of his month-end duties and looked rather swamped with work), but he dropped everything to assist me. When I asked to swap to the smallest unit offered (5X5), he asked if I was sure about the size and explained that it was rather small. (I wasn’t sure what I needed, just knew that I needed something smaller.) He walked with me to view the size of a 5X5 unit so I could decide if it would serve my needs. I ended up renting the 5X5 unit and closing out my 10X20 unit. I was VERY impressed with the customer service that Bruce provided. He actually took the time to make sure I was getting what I really needed - he was not just trying to complete the transaction so he could return to his duties. He made customer satisfaction a priority, and these days I find that rare. I will return to iStorage for all of my storage needs, and I highly recommend them. If you need storage, stop by and see Bruce! He’ll make sure you get exactly what you need.

Mike Guy
From Our Website
5.0

Regional manager and site manager are both really great! Excellent customer service!

Monica Blunt
From Google
5.0

Mr. Bruce was wonderful with helping my husband and I with getting a bigger storage Thank you so much

Jerry Cox
From Google
5.0

Friendly staff member very clean property quite setting they should offer hand carts to push your property around to take to your storage unit

Kelly Price
From Google
5.0

I only picked something up from here, but from what I can tell it's temperature controlled with no moisture in the place which is a great thing!!!!

Kara McCormick
From Google
5.0

Bruce helped me today and was super kind and helpful. Thanks!

Clarence Hamm
From Google
4.0

Clean safe accessable 😊😁

Rebecca lerma
From Google
4.0

I have used this storage location for yrs on and off and have always had a pleasant experience this time I had a large unit and had sorted thro things I needed to take to my new place and things I still needed stored and got a second storage unit to do so and things didn't go as planned with the new place it needed up being hrs later that it would had been ready over and beyond wat was planned to move things from the unit I called and talked to Bruce he was very nice and was able to get the things out in time before being charged again Bruce was very kind and understanding to the circumstances I will always store here

Stacey Baldwin
From Google
5.0

The manager is alway so friendly and helpful.

Alex Steeley
From Google
5.0

Sean is a great asset to your company. Big thanks!

Maylea Peralta
From Google
5.0

Sean was extremely hopeful and knowledgeable, his customer service skills were bar none. Thank you Sean!

Bertha Venice
From Google
5.0

Spending most of the morning rearranging one unit to combine another for an incapacitated family member left me drained and stressed. What a God send to see Alex approaching the office. Alex was courteous professional and sympathetic to my situation. He followed up by calling me to confirm that the unit being returned was clean; removed from the account and their system updated. I wish you all an "Alex Experience" Thank you Alex

Regina Harris
From Google
3.0

Excellent 👌

deborah davis
From Google
5.0

nice place and location to from where i live but wow can i get a discount for paying on time never late thx

Rachel Pfefferle
From Google
5.0

The front desk representative is very professional and very friendly. Instructions were crystal clear :) Great experience!

zh Zh
From Google
5.0

Love the lady working there! Great service, super Nice. 👍👍👍

Krystall Douthitt
From Google
5.0

Brittany is the best! Through all the struggles I’ve had this year she offered me a great peace of mind!

Garrett Epure
From Google
5.0

I needed a storage unit for business purposes. Brittany helped me out and made it easy to get what I needed. Thank you!

nicholas lask
From Google
5.0

Very nice and very easy.

You_Better_Say_That
From Google
5.0

Brittany is an absolute pleasure to work with. She is incredibly responsive and flexible with my needs.

Jane Smith
From Google
5.0

Brit was great!

Trevor Whitaker
From Google
5.0

Brittany made the process ver easy. Highly Recommend this Storage.

Debbie Whitaker
From Google
5.0

Brittany was very knowledgeable and very helpful. iStorage is highly Recommended.

Joseph Latchaw
From Google
5.0

Brittany M at this location was extremely helpful and walked us through the process with ease!

Rachel Herrlinger
From Google
5.0

It was very easy and Nick was amazing. He's very helpful and patient. I appriciate cuatomer good service so thank you Nick

Kelsey Weems
From Google
5.0

This place is the place to go easy helpful and clean..

Paddock Hills Trustee
From Google
5.0

Britney was extremely helpful and accommodating to our needs!

DeAngelo Tye
From Google
5.0

IStorage self storage has great hospitality and excellence people skill and i want to thank MS Brittany Miller for helping me with all my storage needs and info she was a great help and I recommend iStorage for personal and business property thx you iStorage

Mary Ann Ballman
From Google
5.0

The Staff is always very helpful. The Location is convenient to my needs, the property is well maintained and clean.

Alyssa Argenti
From Google
5.0

iStorage was great for booking a last minute unit, we were able to do everything online and move our items in the next day. Move out was a breeze too and all of the employees were extremely helpful.

Christina Towles
From Google
5.0

Great storage facility - feels brand new and is very well maintained. Staff is very helpful and eager to find the right solutions for customers. I needed to store most of my things at this location and the staff helped me figure out the right-size unit for my belongings with little notice.

Clare Flores
From Google
5.0

Easy to set up and very friendly staff!

Pamela Boykins
From Google
5.0

Good morning yes you definitely receive a five star with me. I have been storing things at your storage for over a year and I am very satisfied.

Angelo Devine
From Google
5.0

Plenty room

Michael Fink
From Google
5.0

I have experienced a lot of storage facilities around town and this is by far my favorite. It’s safe and secure. Very clean. And extremely well managed. Mark helped me figure out some issues, hooked me up with a deal on first month rent and was an absolute pleasure to deal with. It helps this is such a convenient location for me but I really wouldn’t rent anywhere else in Cincinnati. Can’t recommend this place enough

mary mellen
From Google
5.0

Mark did a great job getting us set up with our storage unit! The facility is clean and efficient. Thanks Mark!

Annette D Reamer
From Google
5.0

Mark did a fantastic job of demonstrating the different space/sizes of the various storage rooms, as well as going through the 'outdoor' vs 'climate controlled' pricing. He was very friendly and the process was quick and smooth!

Kai Tee
From Google
5.0

This is a top notch storage space- it sits up on a hill like Fort Knox!! Excellent !! And the customer service is above average! I was assisted by a guy name Mark and he got me into a nice storage space that is a perfect fit for my needs!! AAA+++ rating for the customer service!! Thanks again- “a continued Happy Customer!!”

Chris K
From Google
5.0

I rented a unit last minute on May 23 and the gentleman who answered the main number was very friendly and helpful while starting my lease request. Then the lady who called me from the Reading location was extremely helpful and accommodating to my last minute needs. Very professional and caring crew and I appreciated the great customer service I received that day. The property and units are also clean and safe.

LaKeisa Gaines
From Google
5.0

Excellent and prompt customer service. Clean storage.

Todd Patrick
From Google
3.0

Overall, iStorage is a well kept facility, and management is friendly. Still, there are pros and cons: Pros: -The mixture of storage unit sizes can come with optional heating and cooling. -The lanes between rows of storage units are very wide providing plenty of room for Moving Trucks. -Property is very secured. -A convenient location for people living in the suburban regions of the southeast Hamilton County. Cons: -The facility is sited on a hill making it very difficult (if not impossible) for very large Moving Trucks—the cross country type-to enter the facility. Be prepared to pay movers if your items need to be offloaded onto a smaller Moving Truck. -Entry into the facility is awkward because your vehicle is on an incline making it difficult to enter your code onto keypad. -Try to negotiate the price if you plan to keep your items in storage for multiple years as their cost increase every year varies from reasonable to absurd.

Brad Plaisted
From Google
5.0

I have received great service. Regardless of who is working in the office when I arrive to pay my rent, they are courteous and helpful.

Ryan Androne
From Our Website
5.0

Very easy to deal with

Vershun Anderson
From Our Website
5.0

Mark has been the greatest at istorage on Galbraith rd. He is always willing to help with whatever I need. Thanks Mark! Sincerely ,Vershun

Timothy Harrison
From Google
5.0

Extraordinary customer service upon arrival to the facility. The manager shared the efforts that are taken to proactively managing the security of the site with active patrol from local police. When I returned with items to store the manager was actively patrolling the lot. He stopped and recognized the door to the unit I had rented may not be convenient to the items I was storing. He simply offered an available unit with a larger door, just two units down and immediately allowed access. This was an exceptional experience and would highly recommend.

Jim Kelly
From Google
5.0

I mistakenly rented a storage locker at the incorrect location and Mark was kind enough to immediately move my locker reservation to their Reading location. He was very accommodating and very helpful.

Grandma7 Inspiration I
From Google
5.0

Excellent! Convenient location. The ground and storage area is clean. The staff was very helpful and knowledgeable.

Ron Morris
From Google
5.0

Q was great I want to thank him for all of his help

Brianna Bosquez
From Google
5.0

Mark is amazing, he helped answer all of my questions about storing outdoors and with how I could best fit my furniture into a smaller unit! Thank you for everything!

Rhonda Kennedy
From Google
4.0

Marc is wonderful to work with. The place is always well cared for.

Penelope Wilson
From Google
5.0

Quincy was very very helpful from the call this am to see if I was still interested to the time I walk very pleased with the services I received today.

kdunneback
From Google
5.0

Quincy was very helpful and made the process of securing a few storage units very, very easy! I would definitely recommend using this facility for your storage needs.

Sean Barnes
From Google
5.0

This place is awesome!!! Mark is the best, seriously helpful. This is the only place to store, for sure.

Susan Mechler
From Google
5.0

Nice friendly, and knowledgable service. I appreciated Mark H. taking the time to answer all my questions

Latoya Odum
From Google
5.0

I been a customer for a while now.. I just love the customer service that is provided.. Mark Hetzel is the best.. If I ever had a problem he solve it without any problems.. Overall the Service is Awesome 5 Stars from me.. Thank You for your service......

Deborah Davis
From Google
5.0

having had no problems since i been there, but if you a regular customer and never been late i thinks there should be free for 2 months or something given from istorage self storage ....

Tracy Murray
From Google
5.0

Steve was very helpful with helping me select the correct storage unit for my belongings...

Thom Kuykendall
From Google
5.0

Property is clean and well maintained. Service is fast and friendly. Location is convenient.

Amber Johnson
From Google
5.0

The property is clean, and very well maintained, and Steve has amazing customer service, very informative about the property and storage space!!! I will definitely share with friends and family members about I Storage!!!! Keep up the great work!!!!

Morag Smith
From Google
5.0

Paperwork was handled quickly. Units clean and ready for use.

Laura M. Edwards
From Google
5.0

We had a great experience at this istorage location. Steven was very knowledgeable and helpful. He answered all of our questions and made sure we were satisified. The location appeared to be very well maintained. I would definitely recommend!

Cl Lester
From Google
5.0

Nice property and helpful staff

Michael Johnson
From Google
5.0

Charles was a great employee he helped us when we really didn kno much. I give hime a 5 star beause he is very respectful an all arouund a nice person

Tee Hoskins
From Google
5.0

Super helpful and friendly. I've rented from them before and the service is exceptional! If you need storage come to them!!!!

william ziv
From Google
4.0

Very friendly and helpful office staff. Clean, dry, secure and climate controlled storage. Who could ask for anything more?

Ladonna Mack-Schlachter
From Google
5.0

Very easy going and correct storage place.

Frances Locke
From Google
5.0

My experience at this facility was incredibly friendly, efficient, and easy.

Michael Radlove
From Google
5.0

Professional staff who genuinely work hard to ensure repeat business as well as recommendations for new customers

Ben Doublett
From Google
5.0

Friendly, helpful staff. Very positive experience. I’ve been a customer for four years and had no bad experiences

mohan konuru
From Google
5.0

Very good place...

Chandler Collins-Barnes
From Google
5.0

I work out of my unit and am there almost daily. The staff is incredible, extremely helpful, and always friendly. I wouldn't be storing anywhere else.

Gigi Gunckle
From Google
3.0

Place is clean and ok but they raise rent a lot every year.

Danielle Harper
From Google
5.0

Very clean and secure. Whenever there is an issue with my unit, they contact me timely and give me time to correct any billing issues. I especially like that I can access my unit anytime, day or night with my security code to the main gate.

Robin Gentry
From Google
3.0

clean . nice staff . rates are lil high but ok for central location

Matthew Jump
From Google
3.0

My company uses this place its ok i suppose. Staff seem friendly. The landscape is a disaster.

Greg Cook
From Google
5.0

Evertthing at I -Storage is great claen and easy to take things in and out

Amy F
From Google
5.0

A+ experience in working with Manager Mark... very knowledgeable, friendly and goes above/beyond in customer support. Highly recommended!

Chad perdue
From Google
4.0

It's a storage place. Has a gated entrance so its secure here.

Andrew Mechler
From Google
5.0

The facility is secure, clean and well kept. Having Mark behind the desk is a big plus he knows his stuff and is honest.

Margie Moubray
From Google
5.0

They were able to get me the unit I needed for a price manageable. Plus it's close to home!!!

Ronald Thompson
From Google
3.0

The guy that helped me was okay. I needed a storage unit and was in a pinch. I had to move everything from a unit across town to the location off Galbraith. Different company across town. Istorage was great online. They let me reserve the unit and it was quick and easy. Once I got to the location I waited out front for about 20 minutes. I guess the attendant was out putting stickers on doors or something. They left a walkie talkie there for me to call him on. I tried twice and no response. There was a person in a truck that pulled up right after me and asked if I pressed the button. I did so I said I did and we both waited for some time. A third person showed up and pressed the button. Someone actually responded to him. After his contact with the attendant we waited about 7 more minutes. Once the attendant arrived he helped the other two people before me because they were quicker I guess. The person that was waiting in thier truck I guess called in. to complain. Because for the majority of my time there I had to hear the attendant complain about how someone called in on him. He was just doing what they told him to do.I was in a hurry so I tried to ignore the topic. He would start to work on my transaction again but then get distracted and discouraged about how unfair the phone call that was made was. Again being in a hurry I didn't try to comment on the topic knowing it would just further delay my process.. I finally get the unit secured and I race off to help pack up the other unit and start moving things over. I hired movers to help with the trasfer of belongings to istorage's space. Once I saw that they were getting close to finish I left and was going to get a head start at the new istorage unit. So I arrive at the new storage unit and the attendant never to the green lock that the company uses on spaces being rented. So now it is after 6pm . They are closed. I have movers on the way and no access to my unit. I freaked out and tried to find the correct person to call. Since it's after hours the only people I could get a hold of was the new reservation line. She said she would try and get a hold of the district manager and give me a call back. She gave me his number as well. After numerous attempts I never got a answer I ended up going to menards. Where I bought a lock cutter and came back and snipped the lock off. A few hours later the district manager finally called me back. I told him that I removed the lock myself. He said that would be okay given the situation. I chuckled and agreed.

deondrea smith
From Google
5.0

ISTORAGE has taught me alot in the last five months. I have been bleesed to be apart of a #HARDWORKING team. ISTORAGE insn't just somewhere we go when things get rough, ISTORAGE is somewhere we can consider home!! (FOR YOUR IRREPLACEABLE SENTIMENTS). I, AS ONE OF THE DETICATED APM'S OF ISTORAGE, I (ASSURE!!!!!) We VALUE and APPRECIATE your BUSINESS and TRUST!! Again, I want to thank (ALL OF YOU), (EVERYONE!!!), for picking ISTORAGE as your primary storage facility. I hope everyone enjoys their summer. And REMEMBER!!!!!!!!! RENT IS DUE ON THE FIRST OF EVERY MONTH!!!!!!😭😅😅😂😂👀 WE LOVE YOU ALL!!!! LOCATION #8657

Shannon Kemme
From Google
4.0

iStorage was very helpful in the entire process, from reserving a unit, deciding what size unit was needed, and following up on the reservation. The storage unit and facility were very clean and well marked. I would highly recommend this facility!

Abby Doan
From Google
5.0

Okay

Annelise Maradah
From Google
5.0

James was a great help

LuAnn Rottert
From Google
5.0

OUTSTANDING Customer Service! So happy with my experience, and the prices are perfect!

Craig Stanton
From Google
5.0

The manager, James, was terrific. Found us just the right unit in a controlled environment for a really good price. Was instrumental in making the move to storage very easy. He's also very professional and personable. Thanks very much for all your help

Craig Stanton
From Facebook

Personal service by James (the manager) made a very long, tedious day, easier to complete. Very professional and easygoing. A true pleasure to work with. Storage units are clean, accessible and very reasonably priced. I highly recommend them and James excellent service

E B
From Google
5.0

LaQuieta was very pleasant and attentive. The facility is clean and well lit. I recommend this location to use for storage.

Mary Phillips
From Google
5.0

Quincy was excellent customer service was great and showed me multiple units to make sure I chooses the best one !!!

Mike Mike
From Google
5.0

Quincy was great help showed me f ew different Unit to see which best fit my Needs

Kelly Singleton
From Google
5.0

Quincy was excellent very nice friendly and helpful.

Nathan Jordan
From Google
5.0

This is a clean well run establishment

Margie M. Brewster
From Google
5.0

The gentleman was very helpful and contacted me to advise that I had not locked my unit correctly, which was greatly appreciated.

Lisa Whitaker
From Google
5.0

So kind and professional James even took me to the unit to be sure it was big enough for me. I was in and out with everything done in 5 minutes. Moving is stressful enough but it was such a pleasant experience .I totally recommend using this facility to anyone needing storage.

Ken Fisk
From Google
5.0

The gentleman was very helpful. I did go in a different direction due to the location of my house but recommend this place.

Erica's Music
From Google
5.0

Great property and manager. James was very helpful with the entire process

Kat
From Google
5.0

So helpful!!

Donnie Booth
From Google
5.0

Very friendly place to do storage and equally friendly people.

diamond hall
From Google
5.0

Definitely great and quick experience! James was really nice, polite, and welcoming. The process is literally simple!!!

Barbarah Edwards
From Google
5.0

Loved it James was great and professional

Sandfie Will
From Google
3.0

The expedient customer service skills and professional services that James exemplified during our visit as new customers were demonstrated in a timely manner. Thank you.

Caroline S. Moore
From Google
5.0

Quincy was very accommodating and earnestly searched for a unit that was most appropriate for my needs. His efforts were most appreciated.

angelique frye
From Google
5.0

Quincy was excellent.

Alexis Baker
From Google
5.0

I Came in with a few questions, Quincy was able to answer all of them professionally. Great guy.

Debbie Davis
From Google
5.0

I came in to pay my balance Quincy was polite and helpful and actually a great person to talk to.

Brookyln Fulton
From Google
5.0

Quincy was very helpful

Kelly Rozelle
From Google
5.0

Moved in a hurry Quincy was able to assist me quickly. He got the job done.

Lucid Noble
From Google
5.0

Ian is my homie. Great service!

Margarette Joseph
From Google
5.0

Quincy was excellent, he even assisted me and another gentlemen looking to move in as well, he took us both out and didn’t miss a beat, very professional. Polite. Thanks

Teri Dankovich
From Google
5.0

Great service by Quincey. Quick and friendly. Was a breeze to move in.

Gary Mason Jr
From Google
5.0

Quincy was extremely professional, very quick with the move in process, he also offered me the best promotion available.

Anna New
From Google
5.0

Quincy helped me check in, review the unit and made the process very easy and quick!

K Bennett
From Google
5.0

Very easy to reserve and online portal is user friendly. Grounds are clean and process of registering is quick. Quincy helped me out and was very knowledgeable and made me feel welcome. I’ve had a few storage units here and there but I’d definitely recommend here above the others.

Markese Greenway
From Google
5.0

Quincy is awesome. He was a great help assisting me with my storage needs. He upgrade me to a lager size unit that would accommodate all of my storage needs. He was a pleasure to work with.

Dannielle Coleman
From Google
5.0

Quincy was a great employee. He had great services. I really enjoy his help , he explain everything well. Thanks for his excellent work! You guys have a great worker.

NICKOLE BOOKER
From Google
5.0

Quincy was very nice and professional!! He gave me all my options and after a day of what I had , he made me smile. Thank you Quincy for your services !

Keisha Sanders
From Google
5.0

Quincy was very nice and very helpful

roy dale
From Google
5.0

Quincy was a great help with paying my bill excellent customer service.

Andrea Darby-Chancellor
From Google
5.0

I came in with a few question and Quincy was there. He was so helpful, he answered all my question and made me feel comfortable as a customer. Very professional

John Webb
From Google
5.0

Clean and efficient

Kathleen Styers
From Google
5.0

Had a great experience here! The facility is beautiful, and James did a great job taking care of me!

Katie Holdren
From Google
3.0

Great

Kina Davenport
From Google
5.0

Very helpful staff, clean facility and an all out great experience.

Vierdz (Vierdz)
From Google
5.0

Good storage!

Tosha Ireland
From Google
5.0

Would highly recommend!

Brad Wallace
From Google
5.0

Great location and staff

Pamela T
From Google
5.0

The customer service provided from James, the manager was amazing (*****). This is the place you would definitely store your items for short-term or long-term. The storage units are VERY affordable, the units come in a variety of sizes, the facility is monitored, the units are clean, the hours of accessibility works with any schedule. THIS IS THE ONLY PLACE I WILL STORE MY ITEMS.

Fahtima Abdul Fattah
From Google
5.0

Very efficient and spot on at opening hours when you come in to rent a unit. Dale was very thorough in explaining each detail of my contract. Very professional and polite. He was very patient and welcomed any questions that I may have had . If you're looking for a safe and secure space at a decent price, don'thhesitate to call Dale. GREAT PLACE TO STORE

Cherie Taylor
From Google
5.0

The manager here is awesome!!

Mark Shuttleworth
From Google
5.0

James went above and beyond his duty. My storage container was delivered to the property and was not placed close to my unit, as discussed. Upon arriving early the next day after the unit was delivered, James was very frustrated to see this. He was not present when the container was delivered. When I arrived, he helped me unload the storage container and deliver the entire contents to my unit, which was placed half way across the property. This took approximately two hours. James not only saved me time and work, but wanted to make things right. James is a great example of the type of person that makes a difference and will earn my business again in the future.

Matty B
From Google
5.0

My mom and I needed somewhere to store our belongings while we changed residency. I decided to go with this location and I have no regrets after making the decision. Great location, great rates, and a great staff. The manager was awesome and made us feel like our business mattered to him. He was very helpful and knowledgeable as well. Top notch service, would use again and highly recommended!

W. Chris Anderson
From Google
5.0

I used Simply Storage for the past 4 years and could not be happier. The staff was extremely accommodating with my requests throughout the years. James is a great employee and easy to work with. I will use them again if the need arises.

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