About this Facility
Just south of North Heights Plaza, you’ll find our Huber Heights Self Storage facility at 7888 Wildcat Road. From Interstate 70, exit south on Old Troy Pike, following the road until you reach Taylorsville Road where you’ll head west, finally turning north onto Wildcat Road, where you’ll find us at the end of the road.
iStorage has spent more than a decade making sure we’re offering the features our customers expect at the secure self storage facility where they keep their belongings. At our facility you’ll find features like security cameras, keypad entry, indoor and outdoor lighting and drive-up unit access. You’ll also find:
Mini Storage: If you intend to use your storage unit just to store a few small items, consider renting one of our mini storage units. These units allow you to store only what you need to without having to worry about unused space and wasted money on something you don’t need.
Packing Supplies: We offer packing supplies on-site as a way to make your life a little easier. Running out of packing supplies or being unable to find the ones you need all in one place is frustrating, which is why we have everything you need for your move in one convenient location.
Take I-70 west exit 202(Old Troy Pk) exit, left on 202(Old Troy Pk) Right on Taylorsville Rd (5/3 Bank on the corner) Pass Penn Station and Ray's Drive-thru make right on Wildcat Rd. Go to all the way to deadend, iStorage is on the Right.
Take State Rt 202 (also known as Old Troy Pike) north to Taylorsville Road. (5/3 Bank is on the corner). Turn left. Stay in the right lane. As you are going down the hill, the right lane will end at Wildcat Road. Go to all the way to deadend, iStorage is on the Right.
Take I-70 east exit 36(Old Troy Pk), right on 202(Old Troy Pk) Right on Taylorsville Rd (5/3 Bank on the corner) pass Penn Station and Ray's Drive-thru make right on Wildcat Rd. Go to all the way to deadend, iStorage is on the Right.
Take Woodman (also called Needmore) make a right on 202 (Old Troy Rd) Left on Taylorsville Rd (5/3 Bank on the corner) Pass Penn Station and Ray's Drive-thru make right on Wildcat Rd. Go to all the way to deadend, iStorage is on the Right.
Take Needmore left on 202(Old Troy Pk) left on Taylorsville Rd (5/3 Bank on the corner) pass Penn Station and Ray's Drive-thru make right on Wildcat Rd. Go to all the way to deadend, iStorage is on the Right.
State Rte 202 (Old Troy Pike), Taylorsville Road
Fifth Third Bank Corner Taylorsville, pass Penn Station and Ray's Drive Thru, make a right on Wildca
Vandalia, Fairborn, Tipp City, Riverside
The hawian woman there is the absolute best!!!!!
Easy and affordable
Great place and Great Storage
We went there to meet with Landa to look at a storage unit. She is very sweet and answered all our questions. She showed us a few units that would fit all out belongings. Unfortunately the only downfall is they don’t have climate control which is what we need. She referred us to another location. Excellent customer service!
I HIGHLY recommend!! Rose was very accommodating and sweet! throughout the stressful moving process she helped us emotionally and financially and had amazing overall customer service!
Really easy to set up online and nice and secure location
Rose was just amazing to work with …. Look forward to seeing her again … super helpful and knowledgeable about any question I had
Rose made it very easy to rent from! Thank you!!
Ms. Rose was great! Quick and easy rental online and signing of the lease!
Rose was phenomenal. She made my experience so easy and was very personable.
Thank you soo much for the deals and storage! Clean and nice size for my items.
Great place, nice office staff
Great, friendly service. Would highly recommend to anyone.
Rose was very knowledgeable and treated my father like a long-time valued customer even though he was signing up for a storage unit that day. We will absolutely recommend iStorage and Rose to anyone and everyone we know in need of a storage unit!
Very easy to set up, and I got assistance on anything that confused me on the lease. Definitely a good place to go through.
Such a sweet lady very knowledgeable and friendly!!! Best customer service I’ve had in a very long time!! Rose is the very customer service we need more of
Sign up was quick and easy, lot security is better than most, and staff was friendly and helpful. Thank you!
I have used iStorage for over 2 years. It was a positive experience from start to finish. They were very kind when we toured the facilities. They didn't try to upsell me and not once did I have a problem with billing, security or the unit. Staff is beyond kind and I would 100% recommend.
The office staff is really nice and friendly. Affordable storage
Great value and customer service.. nice people in office
istorage Property Manager Rose was super friendly, professional and helpful during the completion of the rental storage process, which included a tour, lease signing and bill transaction. We have used istorage before when it was previously called Wildcat Storage 30 years ago and had no problems to speak of, then and now. Rose definitely needs a raise for all the hard work she provides. Highly recommended.
Rose is friendly
The process of getting my unit was quick and easy and the staff was all super friendly. Happy I went with them
Rose was so sweet made sure I understood everything !!
The location was excellent and I experienced no issues with security or leaking. The office staff was extremely helpful and polite during my interactions.
Excellent customer service! We rented a unit here for almost 2 years and never had a single issue. Convenient location and access. Highly recommended.
I recommend iStorage Self Storage of Huber Heights Ohio. Rose provided great customer service. Very easy to sign up and rent. Great experience!!
Rose was very helpful getting me all set up. Price is reasonable for location. Unit is an indoor unit. Unit is very clean and free of any evidence of any pests. Felt taken care of, thanks Rose!
Rose was very personable and professional. She actually stayed past closing time to make sure I was able to move in. You are lucky to have Rose. Thanks Matt C.
Excellent customer service Rose is and has always been a pleasant person and very helpful. Would highly recommend eye storage huber heights to anyone.
Very fast and efficient with me finding a storage unit in a short amount of time. Rose was very sweet and helpful!!
Rose was polite and great! The process was easy.
Everyone look for a deal, I found it at iStorage low price same storage space as other storage space and It iStorage they are the cheapest price around Dayton Ohio. I could not believe the price for 20 x 20. Call today and see for yourself. Thanks iStorage for a great deal and save me $60 a mouth. Unbelievable 😀.
This is a xlean and nice place for my belongings.the manager us just the nicest person youll ever meet
Rose made our move in super easy! Super friendly, easy, private and secure! 10/10 recommendation
The best customer service I have experienced in a long time. I ad an emotional breakdown and she was so caring. She got up and hugged me and reassured me that everything would be okay. She was very detailed with the process. She felt like a mom to me because she truly cared and understood my concerns. I will always recommend IStorage because the service there is exceptional! Thank you so much you are AMAZING!
This was my first time getting a storage unit and Ms. Rose at iStorage made everything very simple. The customer service was amazing even as my child decided to throw a fit. Ms. Rose was pleasant to talk to and gave me all the information I needed. I can’t wait to start using my unit!
Rose is great - nice people, professional and helpful and , please update your exit keypad thank you
Great place. Very friendly front desk employee.
Rose is very nice and helpful. She’s really patient and you can tell she cares about her business. Storage is a little pricey but worth it.
We stopped in the office after renting our unit online. Rose was extremely helpful and kind while explaining how to use the gates and units. Great experience!
Rose is an absolute pleasure
Rose was informative, thorough and pleasant. She was also truthful which is rare these days. After having a not so pleasant experience at another storage facility, I'm glad I was able to get things done and move forward with iStorage. Thanks Rose for being awesome!!
A+ service. Rose at the Huber Heights location always goes over and above!!
Rose was very helpful to me. Got my unit number helped me out. Great smile very helpful
Easy access, secure location. Rose is friendly and helpful with any questions. I have been very pleased with I-Storage.
Great experience with Rose at time of purchase of init rental!
Great facility to keep your stuff at when you run out of room. Unit was clean at arrival. Staff are very friendly
Rose is always a pleasure and very accommodating I use storage units all the time and this is by far one of my favorite locations 5/5 stars
Great service, Good prices. Rose is very professional and was always helpful. She explain everything in detail and she answered all the questions I had.
Amazing and fair sevice
I've had several storage units in the past, istorage in Huber Heights is by far the best experience I've had with any other facility. Rose is an absolute sweetheart and a pleasure to do business with. Very happy I was referred here. THANK YOU ROSE!!!
Rose is the nicest, most knowledgeable, considerate, professional person I've ever had the pleasure of working with. The rates are fair, the staff is well experienced and the facility is clean and easy to use. I would give Rose One Million Five Star reviews if I could.
So easy to rent online. These guys are great I was in and out in just 10 minutes and all the application was on the website. Super secure location!!
We rented a 5x10 unit Rose is very friendly a pleasure to work with explained everything we need to know as far as the unit how to enter and exit the facility. The hours we can enter if we need to. I don’t believe the people who left a bad review of istorage and Rose Did it ever occure you might be the problem. Rose is pleasant Thank You Rose for your help
Everything went smooth
Recently moved out of the storage unit as I no longer needed it; however, I forgot to call prior to or the day of moving out. I called a couple of days later to complete the move out process, but Rose was already aware and did not charge me for the extra days that it took me to contact them. She was very pleasant to speak with and made me feel welcomed to come back anytime.
Rose was very nice and welcoming, explained everything in detail, I was in and out very fast.
I have been a long time customer there at iStorage. I have always had great service. Rose is truly an amazing lady. I have referred others there because of her exceptional customer service!
Rose is wonderful, caring and kind! She always answers all of my questions and explains things well! I am disappointed in some of the changes that iStorage made when they took over, but that is for another review. Rose is wonderful!
I had an awesome experience checking in at Istorage…👍🏽🤗
Very happy with the service. Went to the shiloh location and the manager was rude. Didn’t allow my daughter to use the restroom but when another customer came in it was allowed. The manager at Huber heights wasn’t like that all. She went out her way to help every step of the way. Definitely will recommend
What a pleasant experience I just had with Rose. She made everything smooth and easy
We had an excellent experience at iStorage. I had a few phone challenges, so they patiently worked with me to complete the agreement. Very thorough and accommodating! Highly recommended.
Mrs rose is very kind!! She’s very friendly and very informative. Always eager to help. I storage is a bit pricey but I like the location and the staff.
Stopped by iStorage and Mrs. Rose was the most welcoming and very professional and kind lady I have ever spoke to! She did an outstanding job and provided great customer service!
Great experience with iStorage in Huber Heights. From the rental experience through vacating, everything was smooth and efficient. The manager was very nice, knowledgeable, and helpful! Would recommend.
Mrs.Rose is the awesome agent. I highly recommend this place to anyone.
Rose was very helpful and the unit is excellent!
Recently moved out of my rental. Rose was very nice and helpful making the process very easy. I rented my unit for a year and never had any issues. Recommend renting here as it is the cheapest in the area.
Rose is a stellar property manager and the place is immaculately clean
Their prices are very competitive. Property seems very clean & well lit!
Rose was very nice explained everything to me..nice units
The facility was decent but Rose (the property manager) was great and so I am rating her mostly. Super friendly and helpful!
Facilty was super clean. Rose the manager was super nice and amazing to work with!
Was in my unit for over 5 years. Never had problems with mice or water. Staff is always easy to get ahold of and willing to fix anything that needed attention. If I had any complaints it would be the insulation falling and prices going up, but that's with everything today. I would recommend this storage facility over all.
Rose was very knowledgeable and didn't leave anything out.
Renting a storage unit from my storage, and rose was such a great experience! Rose was knowledgeable, and super helpful. I am blind, and most things are not easy for me, but rose made everything so much easier, and accessible. The rates are the lowest in town, and my unit is the perfect size! I will definitely be recommending ice storage to any of my friends looking for units themselves.
excellent service!! Affordable pricing, great customer service. Never had an issue with my unit or accessibility. Property was always maintained and clean. Highly Recommend .
She was very polite and extremely sweet. She was very help ful. I’m extremely happy with my storage unit
Mrs.Rose was quick to call as soon as I completed everything online to get me in to finish up everything and made sure all my questions and needs were met highly recommend this place great customer service
I am very pleased renting from iStorage. I have not had any problems. Rose is very pleasant and professional. She will do everything she can to make sure her customers are pleased.
I haven’t used it yet still getting my thugs together it has been so hard. The storage place is very clean and the lady was nice in the office and very helpful 👍
Moving process was easy & easy to access
Very clean spacious and stuff is awesome
Very helpful and so nice. Thank you so much Rose❤️
Rose was extremely helpful and sweet.
Affordable pricing for all the space I need. Rose, the property manager, was extremely helpful with all of the necessary information as well as tips she provided as well. She was so kind and welcoming, she even entertained my son who was with me at the time of viewing as well. I couldn't be more happier with my choice. Thanks, Rose!
Rose was very informative & helpful.
Super easy to get a unit, right from your phone. Nice, clean facility, professional and friendly staff. Very pleased with my experience.
Excellent Service! I was in a bind and needed a storage unit on short notice. I contacted iStorage and Rose immediately helped me find a perfect solution. 30 minutes later I had the storage unit I needed, and my problem was solved. Rose was so helpful and accommodating and I just can't say enough about how delightful she was to work with! If I ever need a storage solution in the future, I know who to call! Thanks iStorage for running a great operation, taking pride in the cleanliness and upkeep of your facilities, and for being smart enough to hire and retain wonderful people like Rose on your staff!
Had a storage unit there for a few years. Never had an issue with billing, accessibility, pests, or the structural condition of the unit. Rose was so sweet and accommodating when I closed my account and emptied the unit. Will definitely recommend to anyone needing storage space!
This was my first time renting a storage unit. The lady I met was very informative and super nice and sweet!! I showed up right as she was about to take a lunch and she pute me first. Excellent service!!
Price was higher than other competition I purchased a room for storage here do to the free first month promotion advertisement but after checkout it still charged me a full price but management fixed it!
I was the highest bidder on a unit that went up for auction. I am new at this and was very nervous. Rose the office manager was so kind and helpful it was a breath of fresh air. It turned out to be over 100° that day. She offered for me to even come in the office to cool down. I feel like this place is very blessed to have her. Her heart is pure. I cannot wait to go back and buy another unit from this place just to see her again. I sort of feel like we're on Christmas card status after I left and that that's amazing. Thank you so much.
Great service! Rosie is fabulous takes time to talk to you if you need something. I needed a place for a month, affordable, safe and got the job done. Thank you!
Very Friendly and nice for a my first time it was great! Would most definitely recommend!
Rose is the reason I went with a unit. She wasn’t pushy with a sale and she made my day with her positive attitude. The reviews on google did not lie rose was amazing to do business with. Honestly she is a true asset to this company. PAY HER MORE AND KEEP HER AS LONG AS YOU CAN!!!!! Good employees are hard to find.
My experience with istorage was all positive. But it was made even more special because of the property manager at the facility I rented at. Rose the property manager at the Huber Heights Ohio location was an absolute pleasure to work with. You can tell that she really truly cares about the customer experience. But she took her time to survey my needs, and took me on a tour find just the right storage unit for my needs. She made the paperwork and rental process as smooth as possible and answered all my questions to put my mind at ease about where to store my belongings. Nowadays it's rare that you find people who actually take pride in their work and what they do. So it was nice to work with someone who thoroughly explained the rental process and who truly cares about the customer!
Mrs. Rose is a phenomenal worker. She's very polite and knowledgeable. She is the sweetest person that I have ever met. She is understanding and patient. She made my time there worth -while. While I was there with my fiance helping him cleaning out his storage unit. More accommodating for any need we had. Even though she was under time constraints and heavy work load, she made time to help any way she could. She is the best.
Rose was awesome! She was so sweet. She even took me on a nice golf cart ride! I was able to find a storage unit with VERY GOOD PRICES (first month free), wonderful employees and customer services, and great protection over my items. I’m sure that if you decide to work with this company, you’ll love it! BE NICE TO ROSE! 💓
Rose and Miranda are phenomenal workers. They got us taken care of and in a unit even quicker then we planned. They did everything we needed them to, and more! Would defiantly recommend this place to anyone who needs help storing thier things.
Working in government for years I had to move around a lot and have decades of experience at storage unit facilities. I have never worked with anyone better!!! Rose and Miranda go above and beyond to make sure you have what you need and your stuff is secure. I adore the staff and absolutely love this place!!! Keep up the great work!
It has been a very positive experience renting from iStorage over the past four years. The facility is very clean and well kept and all of the people that I’ve dealt with have been friendly and very helpful. Rose was very quick to help us when we were in need the other day. Thank you, iStorage, for providing a safe and clean facility.
Rose was so happy and polite upon arrival as well as the new team member Miranda! They welcomed me with smiles, gave me all the information I needed to rent my unit along with a walk through to make sure the unit met my needs! I am a first time customer and definitely will be returning if I ever need another rental space because of the service I received today! Thank you ladies! ❤️
Rose was a great help to me yesterday when my vans battery died. She was very nice and friendly.
Rose was great to work with. Got signed up very quickly.
Rose was so helpful and friendly. She made sure we had everything we needed.
Super easy process and Rose was a pleasure to chat with and got me set up with everything I needed.
I needed a storage unit fast and they wasted no time it was a fast easy and very polite people here most definitely recommend...
Had a wonderful experience with the storing of my car for the winter. We love this car and it was protected stored on Wildcat. Mrs. Rose was amazing working with me and I will definetly be coming back again when the seasons change.
I would absolutely recommend Istorage to friends and family in the future. Ms. Rose the manager is so very helpful she went out of her way to show me how to e-sign my lease agreement on my phone. Also took me to istorage website and showed me how to pay my bill online. She was so very helpful. I don't think she knows how much that made my day. Thank you Rose! You are awesome!
Nice people and a great place to store your stuff. Very professional.
Wonderful storage facility. The manager Rose is the best!
This is an excellent storage facility. I had two complicated issues (nothing that directly had to do with them) and the manager Rose was simply wonderful and keeping me up to date, contacting me and solving both of my problems! Highly recommended
I've been using Istorage for well over a year now. Ive used other facilities but Istorage surpasses them all. Great pricing. Simple ways to pay. Also I never worry about my things being stolen because they have that covered. Absolutely great customer service. Especially if your fortunate enough to meet Rose. I highly recommend Istorage
Good value . Friendly helpful staff
Rose was super nice and helpful, unit was clean and listed at a great price!
Very professional and helpful
Rose was so sweet and accommodating. She made the process super easy for me.
Fantastic customer service! The lady that man’s the desk is extremely friendly, and very helpful!
Rose was outstanding, took the time necessary to make sure I had a good understanding of the paperwork and processes. A pleasure to work with.
Needed a unit close to home & the deal was incredibly cost effective & the staff was exceptionally friendly & helpful in quickly getting me & my belongings into a unit. Storage unit grounds seem very safe/secure/clean/accessible. Perfect find!
I just moved from Arizona to Ohio and NOBODY was willing to hear me out about my POD (Upack) being unloaded at the location. After calling around the area, Kevin was the only one to listen to my issue and was willing to work with me on my issue. Bottom line is, if you want people to actually listen to your story and not just see you as a dollar sign, this is the storage place for you. Kevin, thanks for all your help, my family appreciates it.
Great rates, and wonderful staff. Good security and accessibility!
Searching for a the right storage place can be stressful and challenging. These guys at iStorage made it simple and pleasant. They were welcoming and very funny! The grounds were kept well and the unit was updated and super clean!! The best part? The prices are cheap!
In between moving and needed someplace to store belongings temporarily. Called a few places, shopped around and was really won over by the staff. Very professional and polite. The storage itself is very clean, well maintained and feels very secure. Easy to get to, easy to get in and out of. Wouldn't feel comfortable with my stuff anywhere else!
Great storage company !!
Needed a storage unit in a short notice and this place was the right pick! Kevin and Rose were very friendly and accommodating, and the unit was fairly inexpensive and perfect for what I need it for. The facility seems very secure and it’s very well lit at night.
I needed storage fast, Kevin and Rose was such a big help from the online reservation to the end of the rental. Great friendly place to rent a storage unit.
Highly recommend. I signed up online and immediately received a call from Rose with my Access Code and directions on how to enter gate and the whole process. She was friendly and very helpful as I have never rented a storage unit before. She made sure I knew how to tell if my unit door was completely shut before locking, I guess a mistake some people make. "Thank you Rose! "
This place has a great and safe location. Great rates with with plenty of storage units. The importantly are the perolpe that work at istorage, they truly want to help you with your needs that works best for you. Thank you istorage.
Very impressed with the service by Kevin and Rose. Would highly recommend to anyone in the area looking for safe and convenient storage.
Amazing Stuff and great location
Helpful in every sense of the word, cheerful service, and I am a satisfied customer!
Great Experience , Staff was very helpful and friendly! Office and property was very clean and nicely upkept. Definitely recommend!
The staff at istorage has great customer service and made it a easy experience!!! The best storage unit I've used so far!!!
Very friendly and helpful staff. Rose and Kevin has some of the best customer service representatives that I have ever dealt with.
Rose was very personable, knowledgeable, and thorough. She walked us to four units until we found the perfect unit. Thank you Rose.
Great service and easy process,,best experience getting my storage
I urgently needed a storage unit on the same day I called iStorage in Huber Heights, Ohio. I showed up with all of my worldly possessions in tow, hoping they would be able to rent a unit to me right then. They went above and beyond to make sure I was able to rent the size unit I needed. These people are very friendly and extremely helpful. I highly recommend them.
So easy! Tried other storage places in the area first and it was such a cluster. Finally found iStorage and I was at my storage unit dropping stuff off 20 min later. Booked it entirely online without the hassle of dealing with robot phone operators or meeting up with a property manager. Easy to set up and also very easy to get to, even came with a lock inside my unit. The screen on the gate entrance to the storage units is somewhat hard to read but once your figure it out it's quite easy. Just make sure you hit "*", then your code, then "#" to enter.
The manager Kevin is awesome, he answers all my questions and has been very helpful. He's always in a good mood too.
Vary good customer service
Great Service & Prices 👍
The prices were great and the staff is super nice!
Kevin was so very helpful, looked out for us gave us nice discount was so kind and generous. Will do business with them from here on out!!! Thanks alot kevin
Fast friendly service. Rose was awesome
Great communication with the storage facility...amazing people work there....very helpful... knowledgeable & super nice friendly employees
I called around to so many storage units and every place I called would just rush me off the phone. But the staff I talked to were very friendly. I came in with my 3 children and spoke to both staff and they asked me what all I was putting in my storage and they helped me find the rite size that I needed. They were so nice to my children and myself. And kept them occupied while I was filling out the paperwork. The customer service was just amazing and the place was clean. The entire lot was clean. I will always recommend them to anyone I know!
Rose and Kevin were extremely helpful! They were knowledgeable, kind, and super friendly!! I felt very confident that my items that I’m going store will be taken care of my a great company and great people. Kevin made sure to take me to my rental before I purchased to show me that the door worked and where it was on the lot. Rose made sure that I understood everything I was being charged for and made paperwork very easy! Highly recommend! :)
Excellent customer service !! Have never had any issues like the previous storage places before... Great group of people to rent from ❤️❤️
Very professional and friendly. Can’t beat that combo.
Professiona, friendly peopl.
Kevin helped me transfer to a larger unit after an unexpected life change. His delightful personality helped turn my day around!
Kevin was amazing! Thank you for all your help today! I greatly appreciate all you did! He has an amazing personality! He is so funny! Very helpful! 💜
Easily rented a space on line. Everyone is friendly when I went to sign the papers. Units and grounds are clean. Close to home just what I was looking for.
Kevin was amazing! I called to get information because I have never had to put anything in storage. I reserved a unit and he was very courteous and walked me through the process. I would recommend iStorage for anyone needing a storage unit!
I just absolutely love this place. The staff is friendly and the price is right. I stored my stuff here a couple years ago and had a great experience. I needed a place to store stuff again and this was the only place I wanted. To make it better, the staff even recognized me when I went to get the unit. I just can't say enough good things about Simply Self Storage.
Clean facility and helpful staff
Nice place. I reserved a unit online with a special "online" price. I show up to pay and finalize the reservation and I am told a different (more expensive price). I explain to them about the online reservation and the special pricing for that day and they honored that price. The reservation process was painless and the workers were very informative and wiling to answer my questions. I'd be happy to recommend this storage facility to friends and family
Kevin and Rose are wonderfully efficient, friendly and helpful. The process to get a unit was quick and painless. The facility is very secure. Would recommend without reservations.
Property manager Kevin is amazing! Super funny and efficient would absolutely recommend this place to anyone. He had me in and out in a flash and was very informative.
Wonderful and kind employees love Rose and Kevin
Very helpful staff. Easy to rent. Clean units. Good security. Would recommend to others if looking for storage.
Great place to get storage lowest prices on the market and friendly service.
Excellent service! Kevin was very helpful!
Great customer Service always wiling to work with there clients Kevin and Rose thanks
Friendly and helpful staff.
Clean and neat office, friendly service.
Came in looking to rent a unit for a family member. The staff was able to assist me and answer all my questions. The property and units were well kept up. I'm going to inform my family member to this location when they are ready. Keep up the great work
Great customer service! They had the storage unit size we needed.
The ladies were very friendly and considerate.
Excellent Customer Service!! Very knowledgeable and patient employees.
Clean secure property, excellent customer service.
Amazing customer service.
Great prices and the ladies are very professional. Clean and secure facility.
I went in to look at a unit to store some boxes and furniture. Tammy and Rose were amazing and a great help. Would definitely recommend renting here. Great prices too very competitive.
Absolute amazing customer service
Excellent customer service
100% amazing customer service tammy and rose
Awesome customer service, the manager Tammy and employee Rose are very professional and the property is well maintained.
Just rent my 10x10 unit from istorage. Tammy the manger was very friendly she made sure my unit was sweeped before we came. Prices are very reasonable.
When I set up my storage unit the customer service was good. However in the months since I've had my storage unit I've been very unsatisfied with the hours. Litterally there 30 minutes or an hour nobody there and no access. Its very inconvenient. Also, the recent increase in price I'm dissatisfied with because although they are still reasonable I'm now paying more for less.
Tammy was a very nice lady . She did a awesome job setting up my storage she made everything fast and easy and my unit was clean along with the property.
This was the only place that accommodated my family and I due to the tornado and I am forever grateful. They two ladies that helped were the true definitions of customer service and quick service. They even gave us water and snacks! They are awesome and I would recommend them to anyone needing storage!
The two ladies in the front desk are very helpful and will gladly help you. I highly recommend coming here for your storing needs!
Great service! The ladies were awesome! I would definitely recommend!
We went in to get storage after a natural disaster and Ron and Rose were nothing but kind to us.They did all they could to make our cost was fair and they were very understanding. Great and friendly customer service!
The ladies were so helpful. They are offering one free month rent for those effected by the tornados. They also have a discount for packing supplies.
This place is Amazing!!!!! Ron and Rose helped us and provided I do the top service. In a crisis and I hold not have asked for a better place to have come in contact with! Thanks for everything.
The ladies in the office was very nice and helpful. The storage unit is nice clean and taking care of.
No number on the entering key board have to gess what what the two ladies were very helpful and nice
Clean units, friendly people, excellent customer service!
You can't stop bugs crawling into your things in summer times, but the office staff is very detail-oriented.
Very personable, friendly, very accommodating.
I rented a unit today and rose was amazing.
The rate was very fair and the staff was friendly and helpful. Thanks to Rose for a great first experience at i storage in Huber Heights.
Friendly professional staff. Tammy gave us a great experience. Showed us a clean unit and took care of my wife and me in a prompt manner setting us up for a rental. I would recommend highly!!
Ron and the staff are outstanding and always attentive and eager to help whenever the need arises
SUPER friendly and helpful office staff, and reasonable rates too!!! I HIGHLY recommend this place!!!
Excellent customer service. Staff is very professional.
Great customer service. The property manager Tammy was a great help, very informative. Assistant manager Rose is also very pleasant, they both were very professional. Would recommend storing at iStorage Huber Heights to anyone.
Love the price! Truly got what I paid for and wanted. However, the property itself needs some attention. The gates key pads and the rusty latches on the units needs updating.
Tammy, Ron, and Rose are amazing!! Customer service is 5 star and facility is clean and secure!!
I've rented a storage space twice here. And I have had no issues! Highly recommend istorage.
Very friendly and efficient. No problems.
Very friendly and help full, got me all set up in about 10-15 minutes.
Tammy and Ron are great easy going people with great customer service skills. The facility is very clean with great prices. Highly recommended.
The ladies were very helpful and professional. The facility was clean and the units I was shown were also clean and fit the needs of what I was looking for. I’d definitely recommend iStorage Huber Heights to anyone looking for a storage unit.
Best rate around and the ladies there were so sweet and helpful. I got there at the last minute and not only save me some money but saved me from walking .
New ownership, friendly staff, can't complain about anything other than previous owners raised rates shortly after I moved in. It could have been announced if it were already planned, but felt captive once everything had been moved in for season.
Did some research online before committing to a storage unit and I'm happy I went with Simply Storage! Great customer service from Heather. Easy access to the gates and my unit. Would def recommend to others!
+Plus- The process is very easy and Tammy the manager is great to work with. It was close to home. -Cons After getting my unit it became quite difficult in working with Heather she seems to lack the skills of dealing with the public not did she ever want to rent me additional units! I would call with a van full of merchandise and would always be told either no others available or I would get a call back from Tammy and never got any calls, I would call maybe 330 or 4pm ane also be told that there was someone already coming in for any unit I would inquire aboutand tell me I would have to wait for be there in 20 minutesbecause she was leaving. What happens if someone walks in off the streets 5 minutes before Tammy is suppose to leave. Is she turning them away like she did me? I feel very slighted by her! Come to find out she didn't ever leave my messages for Tammy or another girl to call me back. Very frustrating beyond belief. So I made the decision to move the a completely different storage facility because of dealing with Heather or should I say the lack of being able to deal with Heather.
So I show up right as they're closing for the day, and I NEEDED a storage unit that day. Customer service spoke volumes when not only was I taken on a tour after they closed, she also helped me redeem a promotion to help me rating some money for my move. I couldn't reccomend this place for your storage need any stronger. Wonderful staff too!
This is the second time we've used them in several years and all my stuff stays good and dry. Price isn't bad either.
Nice place, but hard to find.
This place is awesome... The people are so nice and very understanding...I loved being a customer here and would recommend it to anyone needing storage
Very easy process. Reserved online. Went and viewed the sizes of actual units. The one I picked was too small, so she switched me to a larger unit with no problem! Note to new users: Lock your empty unit same day. I forgot to secure my unit, but they called and politely reminded me.
Clean and easy access. Theresa is really nice as well!
Great and friendly staff! Great prices!!!
Attentive to detail, helpful, clean, secure
Great Job Heather!! Great prices and Clean units. 5 stars!!
This being my first experience renting a storage unit. I did my research & decided to check out Simply Self Storage in Huber. Natalie was very helpful in introducing me to the process and ensuring all my questions were answered. She took plenty of time to show me around to multiple units, while making sure I had all the info I needed in order to make my decision.
Good customer service and the staff was very friendly. The storage facility was perfect for storing items such as a vehicle and other miscellaneous items. I would definitely trust them again. Just be wary that the insulation tends to fall off and gets dust everywhere. Not a big problem.
Great customer service! When I came in Natalie greeted me and offered to show me the unit I had reserved. She gave me personal experience being a customer there herself. She also allowed for me to pick the unit that I wanted out of what was available. She was very informative in letting me know how everything worked and answered all of the questions I had. I would definitely recommend them to a family or friend.
Easy Clean quick
Best rates around, clean units, awesome management and staff. I feel safe having my stuff here. I was a previous customer and came back yet again due to the pleasant atmosphere and care the manager provides.
I like the front manager and the seclusion of where it is located. Also cheapest rates around
Great service, great price, great units, and Natalie was Awsome.... quick...friendly....very efficient. I Would recommend this place to anyone.
Very professional. Very helpful. Great value. Clean units. Clean bathroom. I would highly recommend.
Very nice staff. Good rates. Showed me units. Very secure storage area
Very pleasant staff. We have stored our belongings with them before our move to Germany and now we decided we would store our things with them again. The office staff remembered us right when we walked in. It is nice dealing with a company that remembers you.
Love this storage company! I went here last minute and they gave me a great space at a great deal. The workers are so nice. They always somehow remember every body! Although i am ending my services with them as of now, the next time i plan on moving, i will be back!
Just started using their service, however, it has been a great experience. And the prices are very affordable. The manager was very helpful on a nasty cold and rainy day to show us multiple units so that we could make our decision easy. Thank you Natalie!
Nice and friendly staff. Tammy took care of me. And the price is fair to.
Super fast, super easy, very friendly and clean unit!
Natalie is the absolute best!!!!!! She is always friendly and goes out of her way to help the customer. Definitely an asset to the company!!!!
Nice place, great people
great service....friendly staff... been storing there for 5 years no issues.
Moving back to my Mom and Dad's place and need a place to storage my extra furniture and boxes.
Very clean nice staff good price
Natalie is absolutely awesome.....always a sweetheart! I just wish you guys weren't so pricey....just my two cents.
Great service, Natalie is the best!!! Facility is super clean....
A storage facility located off a suburban dead end road juxtaposed to the highway, there is light traffic coming and going, which is a definite perk. Gate code works for entry and exit. Good hours of operation for both the office and the facility. The ability to schedule automatic payments or make single payments online through their website is a welcome convenience. The monthly rates are competitive as well. Two minor things I would change - the foam insulation needs to be fixed or replaced as it was coming down in my unit in huge chunks and had me coughing quite a bit. Also, not having on-site garbage disposal was quite inconvenient. When people are moving things in or out, sometimes they dispose of things like broken items, boxes, etc. It would be nice to not have to haul trash out along with what I wanted to keep. I would recommend this storage facility to anyone around the 70-75 interchange.
I recently rented a unit and had some issues on my end, but Natalie was extremely helpful in getting me squared away! Fantastic customer service, great prices, nice, clean and large facility! Would recommend to anyone. A++
I was very impressed with the friendliness of the staff. This place is a home away from home for your belongings. Also, they are more than willing to work with you. I was in between jobs and because I discussed my issues with the manager she helped me from being charged some additional fees I could've been charged. I highly recommend this place to anyone looking for storage. Thank you all for the great experience. Ill be back if I have additional storage needs!! Keep up the great work! And to those looking for storage, their rates are basically unbeatable!! I chose them in the beginning simply because of their rates. I definitely wasnt expecting the exceptional customer service on top of it! :)
Very friendly at the front desk and fair prices. Thank you !
The whole process was super easy, Natalie was AWESOME! There's survalience 24 hours, and the rates are just unbeatable! Love it here, they have my business for as long as I have stuff!
Natalie was friendly, helpful, and very pleasant. The facilities are well maintained and seem secure.
Extremely nice people. They cared to remember my name each time and remember personal details I had shared. Upon my departure, Tammy was kind enough to drive me to my car when I forgot my keys whilst emptying my unit. I would definitely use them again.
Ms. Natalie Hibbard is Certainly a Professional at Heart. She has SUPERB CUSTOMER SERVICE SKILLS that has out performed any other Property MGR. that I have encountered in my Simply Storage Stay over a 5 year timeline. She has always went beyond the call of duty to RESOLVE ANY PROBLEM i have had concerning My Storage Unit Issues. Sometime the most courtesy people go unnoticed because of Customers NOT taking the time to compliment the little things that people do GOOD to make your day or stay MORE PLEASENT than just someone to complain to olr about. This ACKNOIWLEDGMENT of the COURTESY that has been EXTENDED to me from Ms> Hibbard is what has KEPT ME AS A SATISFIED CUSTOMER as a Business Owner to this day. Ms. Hubbard is definitely a POSITIVE PERSONANALITY for the Simply Storage Team and it would be remissed if her MANAGERIAL SKILLS go Unoticed due to the Unskilled People that customers encounter everyday and spoil everything because of one persons behavior. KEEP UP THE GREAT WORK MS. HiBBARD, YOU ARE THE REASON IM A CUSTOMER at SIMPLY STORAGE! BEST WISHES! DRB I
Very friendly staff, and quick service! The unit that was offered to me was perfect for my storage needs!
Ms. Natalie was the most helpful person i have encountered in the last 48 hour. When i thought i was going to lose all my stuff she made away to get me the best rate. Thanks again ms. Natalie
Love this place! It's inexpensive and the staff is great!!
Knowledgeable and kind staff. Below average rates. Great experience. :)
Very polite and accommodating!
Natalie was very helpful and one of the DELIGHTS of my day dealing with a chaotic move from Cincinnati to Dayton. She checked to see if they had any summer specials and they did which I was glad to hear as moving can be rather costly. Their prices are AMAZING in comparison to many storage facilities within the area, about 50% less and the grounds are secluded and surveillanced 24 hrs a day. Leasing and getting in and out of the facility was a quick process, the manager was very polite. I highly recommend them.
Hot Rates.....Warm Friendly Staff.....Cold Water
They were great they took their time, and was very friendly the lady at the desk was awesome thanks guys
So helpful. Clean and decent prices and deals!
My wife rented a unit today, the staff was very helpful and professional. The office and facility was clean and the location is convenient to our needs. The unit and property is secure. We would recommend Simply Self Storage to anyone looking for a place to store their extra belongings.
Offered a military rate. Friendly and knowledgeable staff. Clean and organized property. look no further, this is the place to safely keep your belongings.
I went to rent a unit and the office staff made it extremely easy to do so. The staff were friendly on the phone when I was inquiring about there business as well as while I was there. They have lock you can purchase while you are there for a decent price.
Good customer service, clean environment. Would give 5 stars but it seems like my payments go up every year.
Great experience very helpful
Natalie was a great customer service representative. As a CS professional, i know it is often a thankless job and hard to stay as vibrant and happy to every customer who walks in the door as she was. We are using storage under less than happy circumstances and she honestly brightenned our day. She deserves an immediate raise!! As for the facility itself, there was currently no power in our unit (not SSS' fault), and there is insulation that falls from the ceiling, though this may be typical among storage companies. The property is accesible and big enough to maneuver a 16ft truck around (carefully) SSS itself gets 3 stars for quality and pricing, it was Natalie herself that brought it up to 5. We also had to switch units due to an error on our part and Tammy was kind enough to come outside in the cold and unlock the gate and let us in and was very helpful in quickly correcting OUR error. As customer service people make or break an experience, Natalie and Tammy were both great! 5 stars and a 20% raise for them!
I rented a unit the other day was referred by Amy zuern, Tammy was very professional, unit and facility very clean. Would definitely refer someone in need of extra space.
Tammy was amazing to work with very nice ,very professional clean property easy access the units are extremely clean and she said if we had any problems just let them know ...I will recommend to everyone I know !!!
I have two friends that have used Simply Self Storage, off Wild Cat, and I stopped in to check out the storage units. I talked to Tammy. She showed me a unit that was perfect for the size I needed. I liked the location and that it had security cameras around the unit. I was looking for a unit that was temperature controlled otherwise it would have been perfect. Tammy was very helpful and suggested another location that had temperature controlled units. Had I needed regular storage I would be renting here. I will be referring friends to stop in and talk with Tammy, should they ever need a storage unit.
I stopped in late one Friday afternoon needing to rent a storage unit. I was greeted promptly by Natalie. It was somewhat busy inside the tiny office. A couple of people were ahead of me.I was really impressed at how well she handled the consistently ringing phone and the customers who were across the counter from her. She truly had her hands full being the only employee inside there.Yet she remained positive and kind.I chose this company because I've used them in the past without any issues.I would diffently recommend them to anyone who needs a unit.
Great customer service. Very friendly staff. Clean and secure unit. Highly recommend
We enjoy working with Natalie at the Huber Heights location. She is friendly and very helpful.
Amazing helpful management and personell. Natalie helped me out alot with and made it easy to get a storage unit that fit what I was storing when I moved home. Awesome and clean complex I'd recommend to all friends and family.
Very nice service.
Very helpful I was having trouble with the online site so I called this location and they reserved the unit for me set up a time to come in and honored the online pricing.