Storage Units at 4900 Franklin Ave in Norwood, OH 45212-2010

Casey was amazing ! She was very informative about the units and the whole rental process!!!! I wanted finneytown but she was full but she was very awesome as well and referred me to Norwood !

was price checking and casey helped me find a location closer to my house she helped make my process so much easier

I rented a unit from the Norwood area and I must say the customer service was so good I was really happy I got to meet Casey Davis she was so helpful I felt like I didn’t have to do anything at all she was very patient with me I’ll definitely be referring others to her.

Very friendly, great customer service!

Units where clean, nice staff, and great prices.

This location has great customer service and super friendly reps.

Love the amazing service we got here!

Casey was so helpful. The place was clean and well maintained.

At this location I received the best customer service anyone could ask for. Casey at the front desk has a lot of information about different storage prices and services they have at this facility. Would highly recommend.

I had a great experience with this company I really appreciate the customer support I received from Casey she was very helpful and courteous. I highly recommend.

Casey was exceptional with the costumer service she provided she was efficient with handling all of my questions in a timely manner! Would recommend Casey and Norwood istorage to anyone thank you

Very clean and great rates

5 stars Arie had great customer service and helped make my move in easy

THe customer service was absolutely shockingly AWESOME. I was even at fault for being SUPER LATE on paying my bill. The staff was so courteous & helped me to feel not so embarrassed for not taking care of my responsibility in a timely manner. I really appreciated how they dealt with me.

Great place, great prices, best customer service, I would recommend to anyone.

The unit I was assign to was above any chances of rain etc I see cameras and i feel good that my items will be safe and dry.

Casey is so helpful every time I come in to pay. I never had any problems out of her. She is a very kind person.

Casey went above and beyond of her duty as the eye stores receptionist Casey went out of her way to help me make a payment at the Norwood center due to not a regular person work dear she is one hell of a employer

Casey was very helpful and helped my nana and granddad with no problem

It's a very nice place.

Todo bien

iStorage has been a lifesaver for us. Great hours, helpful staff, and affordable prices have ensured that we will be iStorage customers for a long time!

iStorage has been a lifesaver for us. Great hours, helpful staff, and affordable prices have ensured that we will be iStorage customers for a long time!

Came in clutch when needed. Very clean unit amd felt very secure.

Process was super fast and easy to do online. Staff was very friendly and helpful when I had questions on site. Secure facility. Very glad I found it!

They are the kindest group of people to deal with there kind helpful and caring about your needs.

Facility is fine and clean, and the staff pleasant and helpful. Website was easily navigable. My only issue is with the insurance requirements and the hoops to jump through if you don't want their renter's insurance.

I've used this company in the past and I always seem to gravitate back too them because they are a top rated company that satisfied all my needs every time, I still recommend individuals to the company.

Great service, and great staff. Very helpful.

Great business!

Cat is great. Very patient in responding to all of my questions.

Rental was simple and staff was geeat

Great value for my money but they should add some place to duspose of trash.

Very affordable storage units they clean and spacious

Great place and hidden right in Norwood. Offers 24 hrs access

Did everything on line and the staff is very helpful

Very courteous, show me the storage area how to get in, and out of the facility. Any questions that I asked was explain in detail, and a very neat and clean place.

Love the ladies

They had the solution in an emergency situation. The units are clean, and monitored with security cameras.

Nick is so wonderfully charismatic and so very helpful !!! He answered my questions thoroughly and very easily. Cat is also a sweetheart!!!!

Way to expensive

Very efficient. Immediately readily showed me The unit. Professional service from 🐈 Cat . Thanks for all you do!!!!

The staff and service here is great! Cat, the manager, exudes customer service. She quickly replaced my storage light, and she makes sure to take care of the customer in front of her if the phone rings. That is their philosophy and I like that. With that being said, they are prompt with return calls (personally speaking). Nick Cross was equally amazing as he assisted me with a concern all the way to the end. He was courteous, empathetic, and very involved. I will refer their clean facilities, competitve prices, friendly services and i will definitely return if needed. Thank you all and keep it up!

Everyone I worked with was so helpful. They got me set up with no issues whatsoever. I first was inquiring for climate control storage at the Madisonville facility, but they were fully booked. Just a quick phone call to Norwood discovered an available unit in the size I wanted and it was set up right away. I really like the location - it’s easy to get to, at the end of a quiet street, and very easy parking and access to the climate controlled units. I even got an Internet deal plus a reduction for taking a second floor unit instead of a first floor one. We’ve been living with so much clutter all spring and summer as we rehab our basement - which meant the loss of the side room I was using for storage. It’s so nice to have all the tubs out of the house and off the side porch. Plus the unit is comfortable and big enough that I can spend some quality time there this fall going through tubs to sift and sort what I’m going to keep. I’m very happy with iStorage!

Cat is awesome. Great! No issues dealing with her. Great place for storage. Very secure. Praying rent doesn't go up again.

Cat is awesome. Great! No issues dealing with her. 👍😊 Great place for storage. Very secure. Praying rent doesn't go up again. 🙏

👍

Ok storage place to keep my stuff.. Close to home and very clean

Good customer service, clean facility

very easy process and nice facilities.

This is our 3rd year of using this facility. Great for Xavier University students!! Cat is always great to work with and this year Erika was awesome. They were overwhelmed with the sudden closures of Universities early and yet they still called and emailed when I asked a question. I'd recommend them highly!

Great service, great prices, best storage spot in Cincinnati!

Friendly staff and great customer service!!! Cat was super helpful with getting everything setup for me in no time at all!!

Climate controlled really wasnt. Door wouldnt stay propped open, made it difficult. Was my only option in nky that had availability

clean, safety-minded, well-situated!

Recently moved to this location from the Mason location with out business DJ Castle! It is extremely clean and maintained! The facility is great and Cat is awesome!:)

Very kind service! Clean units, tucked away nice clean grounds too.

Cat was super friendly understanding and easy to work with. Unit was clean and efficient to my needs. I appreciate the service and would definitely recommend.

Cat was great! Good customer service and very patient. Highly recommend

Very nice service

Recently moved and used the Norwood, OH location for about 3 months of storage (10x10 outdoor space). Initial set-up/ rental was easy. Never had any issues accessing my storage unit. Paying monthly and closing the account was very straight-forward. The staff was very nice and helpful. Would recommend. thanks!

Wonderful location and extremely clean! Cat was amazing through the whole process and find me the perfect unit. I highly recommend!

Super easy rental & helpful staff. Thanks, Cat!

Quincy was very nice.

Quincy was AMAZING! He was helpful and knowledgeable! He was so pleasant and helpful. Quincy made a stressful day so much easier!

The representative that showed us the unit was nice and professional, everything went smoothly. No complaints at this point.

Fast friendly customer service, found me a unit near the door that was perfect for my storage needs!!

Quint was great! He's professional and very knowledgeable. There is a major downside to this company. I'm used to 24 hours self storage. The hours for you to get in your unit is from 6 a.m. till 10 p.m. at night after that you will not have access. On top of that after hours there is no one in the office like on a Sunday after they close say if you have an issue with closing your unit. There should be some on call after hours in there is not I've had to leave my unit unintended and open all night

Clean facility and nice employees 👍

Very nice staff, fair pricing. Clean

Cat has always been very friendly and easy to work with for my rental needs. She has been very accommodating as my needs have changed. I've been here for a number of years now. Definitely would recommend.

Nicholas was very professional and nice. Thank you, Nicholas!!

Very nice staff, over the phone and in person! Easy to get a space and the prices were good. Clean storage spaces and I felt my stuff was secure. I would definitely use them again.

Upon my visit to I storage do some simple maintenance work for them I was greeted by a very friendly staff and welcome like family highly suggest doing business with this location

Great place, managers Cat and Erica are very efficient

Hands down, the BEST storage in Cincinnati! Clean, climate control, and secure! And the team here? They are FANTASTIC!

Cat was amazingly helpful! The spaces were very clean before storing and the first month free is what got me hooked! Go here!

Super experience! Cat and Erika are knowledgeable, friendly and go above/beyond in customer service. Highly recommended!

Very clean and professional people. The staff makes you feel warm and welcome.

Ms.cat was very cool and made things easier for u I highly recommend istorage to anyone

Amazing people and excellent service.

Very clean and well maintained not to mention secure. I would recommend this place to anyone that is looking to store there belongings. Manager Cat was a pleasure to speak with and helped me tremendously with my questions. Thank you

Great Service

Great Management here I love Cat and the other lady with red hair <3

It's decent not sure on the prices but very tight to turn in there think about a small truck instead of a big one just saying.

Brenda made things super quick and easy!

Cat is amazing. Very friendly.

The customer service was exceptional when I rented a unit from the Norwood location. Both Jamie and Cat were very helpful with choosing the size unit that I needed. I would highly recommend iStorage Norwood to all my friends

Cat & Quincy coolest property managers I've come across. Love the unit and about to set up autopay so all I need to do is the business I'm there to do. I run my own business and having a place so close by has enabled me to not work soley out of my house and has been a huge blessing in so many ways!!

Quincy was polite fast and friendly

Quincy was amazing. Great customer service.

Cat was a great help in a trying time for my family. Nice property, friendly staff, easy move in process. Thank you!

Very nice !!

My daughter rented a unit here. Very clean. Efficient lease process. Manager Cat was very helpful.

My son is a Xavier student and this location is very close to campus. Secure facility. Staff was polite and very helpful. Will definitely be using them next summer instead of hauling all of my sons college items

The manager and assistant manager are both very nice and helpful. The prices are good; the units are clean and well kept. Recommended!

Cat was very helpful and the facility was clean.

Jamie was very friendly & knowledgeable

Quincy and the location was great!

Quincy..The best Customer Service Rep... #AwesomeSalesman

Quincy did a good job helping us with getting in a unit.

Great experience. Recommended. Quincy was great

Quincy great costumer service quick fast

Quincy was very nice help me a lot

Quincy was fast and professional.

Quincy was fast and had good customer service!👍🏼👍🏼

Quincy was fast and friendly A + rating for service........

Quincy was excellent in assisting my moving in process. He was polite, very informative and fast. He made me feel welcomed. I feel great renting here. Thanks

Quincy was very patient, helpful and answered all of my need and questions clearly and sufficiently. Thanks

Great place

Very good place good price had no problems

Quincy was very helpful with me choosing the correct unit for my things. Really appreciate the good customer service. Thanks

Quincy was very helpful also polite when I came to sign for the storage. Very professional. I will be referring others to do business with you guys!!

Quincy is the best! Friendly, helpful, and fun! Storage unit very clean, too!

Great customer service, it was a easy decision to do business here and open my storage unit. Was in and out within 25mins.

Cat and her crew are very pleasant and helpful whenever I need something. They keep a very clean house. I've stored here for almost 7 years. On certain Sundays they give dog food away to people in need. Very nice folks. I highly recommend this place!

The office manager was very friendly showed me two different storage units answered all questions and gave a lot of information

Smooth transaction. Great customer service!!

My son used SS after freshman year and it was easy and affordable. Cat was very helpful when I called with questions. We will definitely use them again next summer.

We have stored our stuff now 3 years in a row during summer break. Its very convenient to Xavier University. Clean facility, no issues with vermin, everything was as we left it. This year we had a car to store so we talked to the manager Cat. She called us when she was down to the last unit of the size we needed. She's proactive and helpful.

Our company has had a storage unit at this facility for some time now. We have no problems or issues to complain about. I must say though, the star at this facility is Cat Rogers! I have had many, many conversations with Cat requesting help of one kind or another....many that required a lot of her time. No matter the request, she always comes thru...promptly. Every time I call, she was (and still is) super courteous and most professional. She in my opinion is the KEY CONTRIBUTOR at this facility. She is definitely a huge asset!

Very easy, pleasant experience booking and renting a unit, thanks to the manager, Cat Rogers, who is very helpful and responsive. The facility is clean and accessible; information is clear and concise. I found the prices more reasonable than other facilities as well.

Very clean, secure, convenient facility. Cat (Mgr) was very efficient, professional, and friendly.

It was July 4th, almost 3 o'clock p.m. everything else was closed. I came here and was in my unit in less than 20 minutes. Very clean place and helpful staff. I am thankful they were able to help me! Will definitely refer to anyone who asks about storage. Thanks again! -Jeff Vogelsong, Master Painter LLC

We received wonderful customer service from Cat, even though we came in shortly before closing. We have only had this storage unit for a week at this point, but from what I have experienced so far, I am very happy I chose this location over other storage facilities.

Ms. Cat, the on-site manager, is a gem. Very helpful and knowledgeable. We are lucky to have her at our location!

We we're there just to pick up a basketball court

Professional, helpful, and well-run

solid storage facility

Inquired for storage the other day and Cathy was an absolute pleasure!!!! She answered ever single question I had and about the area as we would be new. Thank you Cathy!!!

Staff makes securing a storage unit easy. Good location

Cat the manager is always friendly and very helpful. Great people to work with

Very easy process to rent; reasonably priced and my items are safe and secure.

Quick and friendly service, love the online functionality and the 24 hours access!

Simply Self Storage in Norwood is clean, safe, and efficient. Couldn't ask for a better place to store my stuff for a few months. The manager, Cat, is super friendly and easy to work with. Thank you for the warm reception to Cincinnati!

This is a five star Company and Norwood is a five star operation of Simply Self Storage. From my first search for a storage unit I was helped and guided through the rental process. I came upon the location through a friends recommendation. What could be better! Not only have I recommended Norwood Simply Self Storage to many others I have rented more units. The lockers , buildings and grounds are well maintained. The location is well secured. I feel completely satisfied to have my personal belongings and business storage here. It certainly takes a qualified staff and a good manager to make this a successful business and they are here! I am a very satisfied customer and will remain one as long as I have the need. Thanks very much, Gayle Marsh

free pet food however the line and wait time are horrible.

Clean, Safe & Secure. Been there 8 years

Reasonable rates. Clean facility. Nice people. Great place to help clean your attic.