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Just a second, finding you the best units...
Just a second, finding you the best units...
Just a second, finding you the best units...
Just a second, finding you the best units...
Nick is so wonderfully charismatic and so very helpful !!! He answered my questions thoroughly and very easily. Cat is also a sweetheart!!!!
Way to expensive
Very efficient. Immediately readily showed me The unit. Professional service from 🐈 Cat . Thanks for all you do!!!!
The staff and service here is great! Cat, the manager, exudes customer service. She quickly replaced my storage light, and she makes sure to take care of the customer in front of her if the phone rings. That is their philosophy and I like that. With that being said, they are prompt with return calls (personally speaking). Nick Cross was equally amazing as he assisted me with a concern all the way to the end. He was courteous, empathetic, and very involved. I will refer their clean facilities, competitve prices, friendly services and i will definitely return if needed. Thank you all and keep it up!
Everyone I worked with was so helpful. They got me set up with no issues whatsoever. I first was inquiring for climate control storage at the Madisonville facility, but they were fully booked. Just a quick phone call to Norwood discovered an available unit in the size I wanted and it was set up right away. I really like the location - it’s easy to get to, at the end of a quiet street, and very easy parking and access to the climate controlled units. I even got an Internet deal plus a reduction for taking a second floor unit instead of a first floor one. We’ve been living with so much clutter all spring and summer as we rehab our basement - which meant the loss of the side room I was using for storage. It’s so nice to have all the tubs out of the house and off the side porch. Plus the unit is comfortable and big enough that I can spend some quality time there this fall going through tubs to sift and sort what I’m going to keep. I’m very happy with iStorage!
Cat is awesome. Great! No issues dealing with her. Great place for storage. Very secure. Praying rent doesn't go up again.
Cat is awesome. Great! No issues dealing with her. 👍😊 Great place for storage. Very secure. Praying rent doesn't go up again. 🙏
Ok storage place to keep my stuff.. Close to home and very clean
Good customer service, clean facility
very easy process and nice facilities.
This is our 3rd year of using this facility. Great for Xavier University students!! Cat is always great to work with and this year Erika was awesome. They were overwhelmed with the sudden closures of Universities early and yet they still called and emailed when I asked a question. I'd recommend them highly!
Great service, great prices, best storage spot in Cincinnati!
Friendly staff and great customer service!!! Cat was super helpful with getting everything setup for me in no time at all!!
Climate controlled really wasnt. Door wouldnt stay propped open, made it difficult. Was my only option in nky that had availability
clean, safety-minded, well-situated!
Recently moved to this location from the Mason location with out business DJ Castle! It is extremely clean and maintained! The facility is great and Cat is awesome!:)
Very kind service! Clean units, tucked away nice clean grounds too.
Cat was super friendly understanding and easy to work with. Unit was clean and efficient to my needs. I appreciate the service and would definitely recommend.
Cat was great! Good customer service and very patient. Highly recommend
Very nice service
Recently moved and used the Norwood, OH location for about 3 months of storage (10x10 outdoor space). Initial set-up/ rental was easy. Never had any issues accessing my storage unit. Paying monthly and closing the account was very straight-forward. The staff was very nice and helpful. Would recommend. thanks!
Wonderful location and extremely clean! Cat was amazing through the whole process and find me the perfect unit. I highly recommend!
Super easy rental & helpful staff. Thanks, Cat!
Quincy was very nice.
Quincy was AMAZING! He was helpful and knowledgeable! He was so pleasant and helpful. Quincy made a stressful day so much easier!
The representative that showed us the unit was nice and professional, everything went smoothly. No complaints at this point.
Fast friendly customer service, found me a unit near the door that was perfect for my storage needs!!
Quint was great! He's professional and very knowledgeable. There is a major downside to this company. I'm used to 24 hours self storage. The hours for you to get in your unit is from 6 a.m. till 10 p.m. at night after that you will not have access. On top of that after hours there is no one in the office like on a Sunday after they close say if you have an issue with closing your unit. There should be some on call after hours in there is not I've had to leave my unit unintended and open all night
Clean facility and nice employees 👍
Very nice staff, fair pricing. Clean
Cat has always been very friendly and easy to work with for my rental needs. She has been very accommodating as my needs have changed. I've been here for a number of years now. Definitely would recommend.
Nicholas was very professional and nice. Thank you, Nicholas!!
Very nice staff, over the phone and in person! Easy to get a space and the prices were good. Clean storage spaces and I felt my stuff was secure. I would definitely use them again.
Upon my visit to I storage do some simple maintenance work for them I was greeted by a very friendly staff and welcome like family highly suggest doing business with this location
Great place, managers Cat and Erica are very efficient
Hands down, the BEST storage in Cincinnati! Clean, climate control, and secure! And the team here? They are FANTASTIC!
Cat was amazingly helpful! The spaces were very clean before storing and the first month free is what got me hooked! Go here!
Super experience! Cat and Erika are knowledgeable, friendly and go above/beyond in customer service. Highly recommended!
Very clean and professional people. The staff makes you feel warm and welcome.
Ms.cat was very cool and made things easier for u I highly recommend istorage to anyone
Amazing people and excellent service.
Very clean and well maintained not to mention secure. I would recommend this place to anyone that is looking to store there belongings. Manager Cat was a pleasure to speak with and helped me tremendously with my questions. Thank you
Great Management here I love Cat and the other lady with red hair <3
It's decent not sure on the prices but very tight to turn in there think about a small truck instead of a big one just saying.
Brenda made things super quick and easy!
Cat is amazing. Very friendly.
The customer service was exceptional when I rented a unit from the Norwood location. Both Jamie and Cat were very helpful with choosing the size unit that I needed. I would highly recommend iStorage Norwood to all my friends
Cat & Quincy coolest property managers I've come across. Love the unit and about to set up autopay so all I need to do is the business I'm there to do. I run my own business and having a place so close by has enabled me to not work soley out of my house and has been a huge blessing in so many ways!!
Quincy was polite fast and friendly
Quincy was amazing. Great customer service.
Cat was a great help in a trying time for my family. Nice property, friendly staff, easy move in process. Thank you!
Very nice !!
My daughter rented a unit here. Very clean. Efficient lease process. Manager Cat was very helpful.
My son is a Xavier student and this location is very close to campus. Secure facility. Staff was polite and very helpful. Will definitely be using them next summer instead of hauling all of my sons college items
The manager and assistant manager are both very nice and helpful. The prices are good; the units are clean and well kept. Recommended!
Cat was very helpful and the facility was clean.
Jamie was very friendly & knowledgeable
Quincy and the location was great!
Quincy..The best Customer Service Rep... #AwesomeSalesman
Quincy did a good job helping us with getting in a unit.
Great experience. Recommended. Quincy was great
Quincy great costumer service quick fast
Quincy was very nice help me a lot
Quincy was fast and professional.
Quincy was fast and had good customer service!👍🏼👍🏼
Quincy was fast and friendly A + rating for service........
Quincy was excellent in assisting my moving in process. He was polite, very informative and fast. He made me feel welcomed. I feel great renting here. Thanks
Quincy was very patient, helpful and answered all of my need and questions clearly and sufficiently. Thanks
Very good place good price had no problems
Quincy was very helpful with me choosing the correct unit for my things. Really appreciate the good customer service. Thanks
Quincy was very helpful also polite when I came to sign for the storage. Very professional. I will be referring others to do business with you guys!!
Quincy is the best! Friendly, helpful, and fun! Storage unit very clean, too!
Great customer service, it was a easy decision to do business here and open my storage unit. Was in and out within 25mins.
Cat and her crew are very pleasant and helpful whenever I need something. They keep a very clean house. I've stored here for almost 7 years. On certain Sundays they give dog food away to people in need. Very nice folks. I highly recommend this place!
The office manager was very friendly showed me two different storage units answered all questions and gave a lot of information
Smooth transaction. Great customer service!!
My son used SS after freshman year and it was easy and affordable. Cat was very helpful when I called with questions. We will definitely use them again next summer.
We have stored our stuff now 3 years in a row during summer break. Its very convenient to Xavier University. Clean facility, no issues with vermin, everything was as we left it. This year we had a car to store so we talked to the manager Cat. She called us when she was down to the last unit of the size we needed. She's proactive and helpful.
Our company has had a storage unit at this facility for some time now. We have no problems or issues to complain about. I must say though, the star at this facility is Cat Rogers! I have had many, many conversations with Cat requesting help of one kind or another....many that required a lot of her time. No matter the request, she always comes thru...promptly. Every time I call, she was (and still is) super courteous and most professional. She in my opinion is the KEY CONTRIBUTOR at this facility. She is definitely a huge asset!
Very easy, pleasant experience booking and renting a unit, thanks to the manager, Cat Rogers, who is very helpful and responsive. The facility is clean and accessible; information is clear and concise. I found the prices more reasonable than other facilities as well.
Very clean, secure, convenient facility. Cat (Mgr) was very efficient, professional, and friendly.
It was July 4th, almost 3 o'clock p.m. everything else was closed. I came here and was in my unit in less than 20 minutes. Very clean place and helpful staff. I am thankful they were able to help me! Will definitely refer to anyone who asks about storage. Thanks again! -Jeff Vogelsong, Master Painter LLC
We received wonderful customer service from Cat, even though we came in shortly before closing. We have only had this storage unit for a week at this point, but from what I have experienced so far, I am very happy I chose this location over other storage facilities.
Ms. Cat, the on-site manager, is a gem. Very helpful and knowledgeable. We are lucky to have her at our location!
We we're there just to pick up a basketball court
Professional, helpful, and well-run
solid storage facility
Inquired for storage the other day and Cathy was an absolute pleasure!!!! She answered ever single question I had and about the area as we would be new. Thank you Cathy!!!
Staff makes securing a storage unit easy. Good location
Cat the manager is always friendly and very helpful. Great people to work with
Very easy process to rent; reasonably priced and my items are safe and secure.
Quick and friendly service, love the online functionality and the 24 hours access!
Simply Self Storage in Norwood is clean, safe, and efficient. Couldn't ask for a better place to store my stuff for a few months. The manager, Cat, is super friendly and easy to work with. Thank you for the warm reception to Cincinnati!
This is a five star Company and Norwood is a five star operation of Simply Self Storage. From my first search for a storage unit I was helped and guided through the rental process. I came upon the location through a friends recommendation. What could be better! Not only have I recommended Norwood Simply Self Storage to many others I have rented more units. The lockers , buildings and grounds are well maintained. The location is well secured. I feel completely satisfied to have my personal belongings and business storage here. It certainly takes a qualified staff and a good manager to make this a successful business and they are here! I am a very satisfied customer and will remain one as long as I have the need. Thanks very much, Gayle Marsh
free pet food however the line and wait time are horrible.
Clean, Safe & Secure. Been there 8 years
Reasonable rates. Clean facility. Nice people. Great place to help clean your attic.
About iStorage Norwood, OH - Franklin Ave
North of the Ohio and Kentucky border sits our Norwood Self Storage facility at 4900 Franklin Avenue. From the Norwood Lateral Parkway, head south on Section Avenue, then west on Crown Avenue, before turning north onto Franklin Avenue, where you’ll find us at the end of the street. Nestled back nicely in a neighborhood, we back up to MV Transportation and Harley-Davidson of Cincinnati.
If you’re looking for the best security features and amenities a storage facility has to offer, look no further than our Norwood Self Storage facility. We offer security cameras, keypad entry, wide aisles for truck access, drive-up unit access, indoor and outdoor lighting, packing supplies, and carts and dollies. In addition, you’ll find:
RV Storage: Adequate RV storage is difficult to find, but at our secure self storage location you’ll find only the best. We cater to your needs and make sure your RV remains safe from pests, vandals, harsh weather, and anything else that might otherwise cause damage.
Vehicle Storage: Have you grown tired of staring at that extra vehicle sitting in your driveway or yard? Rather than being “that” homeowner with a car rusting on your property, consider storing your vehicle with us until you need it again. With units available in a variety of sizes, you can easily find a unit that best fits your motorcycle, car, van, truck, or SUV, no problem.
Boat Storage: Are you looking for a place to securely store your boat between trips out on the Ohio River? Whatever your needs, we have the accommodations you’re looking for at our facility. A boat is a big investment—why risk storing it outside where it can easily be tampered with or damaged?
Our facility has a number of great features such as:
- 24 hour video recording on the premises
- Business Storage
- Temperature Controlled Units
- Deliveries Accepted
- Electronic Gate Access
- Fully Fenced Facility
- Indoor Units
- Locks Available for Purchase
- Moving Supplies Available for Purchase
- Well-Lit Facility
- Wide Aisles for Truck Access
- Month-To-Month Leases
- No Deposit Required
- 5% Active Duty Military Discount
Directions to iStorage Norwood, OH - Franklin Ave
Downtown using Reading Road
Go north on Reading Road to Victory Pkwy Pass the Fun Factory on your right Turn left at the second flashing yellow light(Franklin Ave come straight back and you will see the sign)
Downtown using I-71 North
Take I-71 North to Dana/Montgomery Rd Exit Turn right off exit Come to the intersection which will be Montgomery Rd make a right Go approximately 1 mile you will see Surrey Square Mall on your right Walgreens on your left Turn left at that intersection(You will be on Sherman Ave) the high school/middle school will be on your right Pass through next intersection(Allison Rd) the next straight on right is Franklin Ave at the flashing yellow light Come straight back and you will see the sign
I-75 North or South
Take exit 7 Norwood (St. Rt. 562) east to Reading Road exit. Turn right off exit then left immediately onto Tennessee Ave. (at Gold Star Chili). Go to first light and make a right onto Section Avenue. Go over bridge (over St. Rt. 562). Turn right onto Crown Ave. Go one block and into the driveway for iStorage.
I-71 North or South
Take exit 7 - Norwood (St. Rt. 562) west to Reading Road exit. Turn left off exit then left immediately onto Tennessee Ave. (at Gold Star Chili). Go to first light and make a right onto Section Avenue. Go over bridge (over St. Rt. 562). Turn right onto Crown Ave. Go one block and into the driveway for iStorage.
Montgomery Road, Sherman Ave, Section Rd, Crown Ave
Surrey Square Mall, Fun Factory, Norwood HS, Showcase Cinema/Gold Star at Reading Rd Intersection
Norwood, Downtown, Avondale, Pleasant Ridge, Bond Hill
Reviews for iStorage Norwood, OH - Franklin Ave
Efficient, Accurate, Effective, Polite, Professional...
After a tedious search for reputable and secure storage location during the start of the COVID 19 era, I had the opportunity to meet with Erika and tour the facility (2 times). The service that we received was professional and exceeded our expectations during the time that performed business with the location for 1 year. It is with sincere gratitude that we write to share our experience at the Franklin Ave location. In a profession where people and customer service is our business, we'd like to acknowledge Erika and her team for a job well done. Thanks Earnest
very simple process
there was an urgent need to store some of my sister's stuff after she died. it has extended further than expected. it's easy to forget the date next payment due, but enjoy getting the reminder calls, very helpful - just like the onsite staff. thanks.
Erica and Cathy are fantastic to work with.
Great experience all around from reserving space to moving in! Thank you Erica and Cathy!!
Quick and easy! Clean and organized
Great experience for first time renters
Amazing customer service ..affordable..and convient
Quint was and is very helpful..and polite!
Very welcoming and nice
DeAndre was very nice and open. He helped me totally. His customer service was totally amazing
Most efficient service in every way
No hassles, a clean, & well maintained facility! Great management too! Definitely at the top of the list for future considerations of our storage needs. Thank you!