- iStorage Hermitage, TN - Andrew Jackson Pkwy
4060B Andrew Jackson Pkwy
Hermitage, TN 37076-2220
- (615) 240-5665
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Just a second, finding you the best units...
Just a second, finding you the best units...
Just a second, finding you the best units...
Just a second, finding you the best units...
Greeted us nicely, went above and beyond.
Jen is so great to work with. She is so hard workin and on top of everything and keeps the place spic and span. She is the sweetest person too and im so thankful to work with her.
Jenna Rae was so good, she took care of all my needs.
Jenna Rae was great!
Jen area is wonderful!
Second time around. Jennarae is awesome and always treats me well!
Very helpful informative and kind. Amazing customer service. Go see Ms. Jennarae.
Convenient location. Some of the units even offer office space. It does back up to a homeless camp under the bridge but seems safe. I know when leaving the house that I'm in the world of sin . Be safe every where
Been here 20 years. I received great service from Nennarae.
This is my second time renting from Jennarae. She is very personable and courteous. I recommend her and I storage to everyone. She is a ray of Sunshine
Jenare does a good job making sure my payments aren’t late Jenna Rae is the best. Go to istorage to rent. You won’t be disappointed.
Great service, very helpful staff, not a single complaint.
Super friendly and helpful! Excellent customer service.
Jennarae takes personal care of everyone. She get involved with making sure you get what you need when you need it. I’ve had nearly 5 spots there in the past few years and I can’t speak highly enough of her. You can rent at a different place and get the same square box with a lock on it but you will never have a Jennarae.
Great experience with helpful staff. Thanks istorage!
Didn’t like the fact that the unit I chose was advertised at $54 a month but I ended up paying 90 something dollars for it other than that it was alright
Went in and talked to a very nice lady name Jenevein, she gave me straight forward answers and prices of what they had. I went home and thought about my needs and decided to go online and reserve the space. The entire process way fast and convenient. Great service and I felt like a family.
Very clean facility and easy sign up for a great rate.
Very helpful and polite.Great location.
Not the most pleasant person to deal with
Friendly great service
Jennarae was very helpful!
Great service. Jen area is awesome!
Very friendly staff and Jennarae is very helpful!
Very professionally and kind.
Amazing experience they communicate very well and will make sure you are happy!
Very friendly and informative! The facility is clean and the property manager showed me the unit I wanted to lease and quickly got me set up. A great experience!
great place, amazing price.
great place, amazing price
The staff here is always super friendly, and they keep the facility pretty clean
Go see Jennarae. Great customer service.
The service is great, very helpful in getting find the right unit for me
Jennarae is the best. Always friendly and helpful.
Great gacility and perfect customer service. Go see Jennare.
It was a painless experience!
Friendly customer service, waited for us after hours. Very recommended!
Fantastic customer service and a great price. Includes insurance added onto the price as well, so factor in that when budgeting for a unit. Jennarae was sweet as can be, and made sure everything lined up before we signed anything. Great professionalism, would highly recommend.
This facility was very clean and the staff was extremely helpful with any questions I had. They were also very personable. I would definitely recommend.
Jenna Rae was wonderful, great costumer service.
Excellent excellent customer service.
Jennarae was so helpful!
Great customer service.
Very good service on show the storage
Jenna Rae is great. Great customer service.
Excellent customer service
Jennarae is an awesome property manager!!!! Honestly, you made it hard to leave!!!! She always made me feel like I was at home when I was in my office. I definitely would rent there again if I needed to and would refer anyone there!! She’s freakin awesome and keeps that property spotless!
Jennarae was a very nice person. She rented me a great unit.
Jody and Jennarae were very professional, helpful, courteous and friendly. Answered all my questions. I would reccomend to everyone. Great customer service with a smile.
Jennarae gave me excellent service. I'm excited to be her tenant.
Quick, easy, best price!!!
Excellent customer service Jody did great.
Jennarae is GREAT!!!!
Jennatar is the best! Friendly and kind. So happy I rented here.
Jennarae is such an amazing liason, did great by us. Absolutely awesome personnel.
Fantastic service. Great customer service. Just used them for a second time for a camper trailer and a 10/30 and got a great price and great service!
Nice and helpful
Jennarae has been extremely helpful for the whole time I have rented here. She is always helpful, extremely friendly and willing to go out of her way to make everything easy. I am moving to Iowa, but will recommend This facility to my friends and family here in Tennessee. Thank you Jennarae for all the great care and belly laughs!
Jennifer was very patient while I was trying to all the documents required. I'm in. Great service, friendly nice person.
Jenna Rae had great customer service, friendly, great communication and diligent.
Jennare saved the day! Great unit great service.
Jennarae was so helpful. The property is clean,professional and she was so helpful amd willing to answer all my questions and she was quick to respond. This is the best storage place I ever rented from.
What an outstanding staff! If you ever want exceptional help with your storage needs please visit and rent from this company and wonderful staff. Jennarae u rock!
Jennarae was great friendly and helpful. Great experience.
Been here for a yer and have never had any negative issues. Jennarae has always been polite and helpful. 10 out of 10 will rccomend.
Jennifer was very helpful and friendly. Nice Lady!
So professional and easy to do business with!
Jenna'rae is great, very professional will highly recommend. If you need storage in Hermitage, this is the place to go!
Jenna Rae is the best. Very friendly and kind, she was so patient and found me the perfect unit. Go see her if you need a unit.
Jenna Rae is the best. We should have listened to her and got the bigger unit, but we are back for the second unit. Very kind and experienced, go see mi Jennarae
Wonderful customer service! Staff is polite, professional, knowledgeable & helpful. Clean office and grounds
Very professional and clean facility, and Jennarae is the best!
Jennifer was awesome. Great service, great personality. So happy I came here.
Absolutely most helpful person I've ever met .. When I needed the most ..Manager rocks !
Great the best ever. very helpful, Jennarae is the best!
Great service, very accommodating, answered all questions, extremely helpful, excellent rates.
Jennarae, was always there when me or my wife needed anything.Very Helpful. We have been in the same unit since 11/2014. We couldn't be happier with our experience. We will recommend I-Storage to all our friends and family. Thanks Jennarae, YOU made the difference.
My second around with Jennarae, wouldn’t go anywhere else. Jennarae is my buddy. love her to death.
Jenna has provided us with such excellent service that we rented 2 different units at the hermitage location. She has always provided us with great service that I’ll be recommending my colleagues that move to Nashville to her. We also got the FIRST month free!! Thank you again Jenna for being such a friendly and inviting individual! Stay hydrated out there! 😀
Jennarae, Was excellent both times even while training a newhire, very quick, great mood, happy to business here a second time
Great service, clean facility. Jennifer was so nice
Jenna Rae was friendly and efficient
Great service Jenna Rae was great
Very friendly service and clean facility!
One of the best experiences I ’ve had when it comes to self storage. Cindi And Ms Jennarae were so amazing to me.
Jennarae and Cindi were great. Fabulous service.
Jenna Rae was so friendly and efficient She helped me get a great spot and did it with a smile Will recommend Go see Jennarae
Great service. Jenns Rae was friendly and efficient.
Jannarae was a huge delight and very helpful when I needed to switch units
Overall a very good experience. I like the size of the space I'm renting and it is very convenient to unload car and put stuff in the storage space
Great service from Jennarae
Convenient, supporting the neighborhood local businesses.
Convenient, support neighborhood, local businesses.
Jen Star was wonderful and very efficient and friendly
Pretty cool for a New Yorker Jenna Rae is very detailed and professional
Today Jennarae was awesome!
The property managers pay great attention. The atmosphere is safe and its affirdable. I had storage with them for over a year and I really appreciate the way they do business. Thanks Jennarae and Trey. You guys were great!
Jannarae gave us FIVE STAR SERVICE!!!!!! Easy process, excellent location and customer service is TOP NOTCH!!!
Polite and professional. Exceptional customer service. Excellent knowledge of the property. I highly recommend. Jennarae was great.
Fabulous experiance. Jenna Rae is the best, friendly and efficent
I did not use this facility, but used the adjacent "Body Notes Massage by Hali." She gave a complete Swedish massage that was awesome.👍🏾❤
Jennarae was friendly. Easy process.
Excellent friendly customer service. Very clean facility. Jennarae is great to work with and very helpful.
Jennarae was great. Clean facility.
Great service Jennarae is so friendly.
Jennarae and the rest of the staff were very friendly and made the process very easy!
Very helpful and professional.
Jennarae has been very helpful and efficient with the choice and transaction of a storage unit to store my second car
Jenna Rae was very informative, friendly and made the process easy. Thank you
Jennarae is awesome! She found us a spot to park our RV right away and gave us exceptional service!
Jennarae was very helpful and answered all my questions!!
Very nice and clean
Excellent customer service,Jennarae showed me several units,patiently, until we found the right one
Great service! All of my questions were answered and I received friendly service. We love istorage.
great customer service, friendly and very welcoming.
Great customer service.
Nice kind friendly and helpful.
It was a pleasure meeting Jennarae she is very helpful helpful and I will definitely come back.
I was taken great care of by the most kind sweet lady jennarae ❤️
Jenna Rae is the best person ever She helped me so much and with a smile
My girl Jennarae is the best. She has been taking care of me for 2 years. Love this place, great customer service.
Jenna Rae helped us get situated with our new unit. She answered all our questions with a smile. I would recommend working with her to all my friends—and you!!
Jenna ray helped us out with our first new storage unit! Couldn’t have asked for better help!!!
Jennarae was fantastic!!! She was polite, enthusiastic and knowledgeable- took great care of us
Jennaray was awesome she was very patient and kind great customer service would recommend to anyone
Jenna Rae was great so kind and helpful. Will tell everyone to go to istorage and see her.
Jennarae was very kind and helpful and efficient . Happy I came here.
very nice staff Jennarae was very welcoming.
Quickly and easily done!
Excellent customer service. Jennarae wS great.
This place is very welcoming and professional and the price is right
Fast convenient and good customer service Jen was great
Great customer service I’ve rented here before and came back Thank you Jennarae for all the help
Great customer service. Will recommend to others.
Jennarae was incredibly thorough in the process of making sure I had everything I needed to move in. The process was quick and thorough, and the facility itself is really clean and well cared for.
Jenna Rae is the best
I absolutely love the care that Jennarae takes with her customers. If you need a storage unit, this one is the best around.
Awesome customer service, very friendly.
What a wonderful establishment!! Jennarae is the best very informative great customer service love it!!
Easy breezy process to obtain a storage unit. The unit is clean and exactly what I am looking for. Bonus the property is located in a safe neighborhood.
Jennarae has bent over backwards to help resolve issues and with all of the stress we face these days it has been a burden lifted! She rocks!
They are so helpful and wonderful to work with! I would highly recommend! Sweetest staff!
Jennarae is the best! Great service and even better conversation! I will recommend this to all friends and family.
I stopped by this location to check unit sizes and prices for an upcoming move. The property was very clean. I was most impressed with how knowledgeable and professional Jennarae was.
Ms. Jennanae was absolutely personable. She went above and beyond for customer service. She really cares about he customers and I am glad I came here and brought my business here.
Jennarae, great customer service. Very clean and organized.
I have used other storage facilities in around Nashville but have found the Hermitage istorage the best. Jennarae has been the friendliest and most helpful to make sure I get exactly what I need. The unit and grounds are very clean and safe. Thank you Jennarae for going beyond and above what I have usually encountered at other storage companies.
Fantastic service. Great people. Easy to deal with.
Jennarae is beyond helpful! We love her and couldn’t imagine going anywhere else!
Friendly and professional
Jenna Rae is great
Jennifer gave me great customer service.
Always helpful and been always great when I have been here. Best location and best service.
Jenna Rae was great Great service easy and pain free
Jennarae is the best ever. Go to instorage your storage needs
My experience with istorages' Jennarae was an true pleasure. She was so helpful and knowledgeable in every question i asked and helped me find the best unit for what ive budgeted. Would highly recommend to everyone.
Jennarae is the best. Went above and beyond. I will recommend all day long. Great customer service.
I truly appreciate them at istorage. She was extremely helpful in finding the right storage unit to fit my needs!! Thanks A Million
Can't stress enough how great iStorage has been for me and my family. We needed somewhere to store extra things during a home renovation and heard good things about this company. The employees are very nice and helpful, rates extremely reasonable and competitive. Would definitely recommend to any one in Middle Tennessee looking to store things quickly and securely.
I continue to love this storage facility, Jennarae is such a kind and attentive employee and always greets us with a warm welcome and a smile. This is the best storage company in Middle Tennessee, hands down!
Great service friendly and efficent
We have been at this location for many years. The property is always clean, secure, and safe. Jennarae and the staff in the office are very helpful and always great to work with. Jennarae is always pleasant and eager to help. I recommend this facility to anyone looking for a storage unit. A+
Great service will reccomend
Jennette was so nice and helpful! She is definitely an asset to iStorage!
What a great experience I have had getting a storage facility here. The property and the units are spotless and the site is secure and in fact there is management on site at all time. I will use the facility for all my storage needs.
Excellent service getting in and out. Place is secure and Jennarae was extremely helpful and overly kind.
Jennarae is fabulous...thanks for everything!! 🙂
Great place and service
Very professional and friendly. We met Jennarae really nice and helpful. I highly recommend this place.
Jennarae and kara were very professional from the get go. Very upfront about the price.. showed us the space we be renting. Definitely recommend!!
My husband, Peter Leatherland, has had a storage rental unit here since Winter, 2015. While we have dealt with previous iStorage reps throughout these years, Jennarae is The Best at handling our needs. She is friendly, eager to assist, and professional in every way... truly a valuable asset to this company!
Jennarae was extremely helpful and informative about the storage unit. Great customer service.
Jennarae is the best manager they ha e had here. She us most helpful. If you need storage go see Ms. Jennarae.
Jennarae took care if me real well. Great place to store
Great experience! Jennarae was very helpful!!
Jenna Rae gave me very personal service I was in a rush and she worked hard to make it easy and painless
Jennarae was so kind and egficent.
Helpful staff and superb facility. Makes u feel good about leaving your belongings with these guys
Jenna Rae is always helpful
Jenna Rae is always there and always helpful to me Go see her to rent
Awesome customer service.
Jenna Rae was great
Very efficient and friendly Jennarae did a great job
Jenna Rae was very nice and helped me out when I was so stressed I will tell everyone to go to istorage hermitage and see Ms Jennarae
Jennarae was a very nice person to do business with
Very friendly Jenna Rae was very nice
Jennarae was so helpful. She was sweet and kind and very professional. Everyone go to istorage hermitage. You'll be treated good.
Jennarae is a fellow New Yorker. She was fantastic. Great customer service. I will tell everyone to go see Miss Jennarae.
Great customer service. Jennarae is wonderful to work with!
Jennarae is awesome! She went above and beyond for me.
Jennarae is awesome! She went above and beyond for me. ❤️
Very helpful and friendly. Jennarae was extremely helpful and professional. 👍🏿👌🏿
Jennarae gave me great service
Jennarae Is always very sweet and nice. I reccomend this facility.
Jennarae is awesome and super sweet and always takes care of her customers.
Jernnarae was very helpful it was my first experience leaseing a storage unit and she was extremely helpful throughout the process
Just renewed our lease. Feel like very safe, very clean facility. Jannarae, the manager is very helpful and friendly. Highly recommend this facility!
Ms. Jennarae is always kind and accommodating for me. It’s been a breeze and I’ve been dealing with her at this location for over a year now. So sweet <3
ms. Jennarae is amazing! She was so kind and quick to help us with solutions to things! Definitely went above and beyond to serve customers today!! Thank you Jennarae!
Great service, easy move in, great stafg, jennarae wad fantastic.
Jennette was great, fast and friendly. Great storage facility.
A lovely experience Jenna Rae was friendly and very helpful
Jenna Rae was so sweet Great device
Thanks Jennarae for helping me so quckily with my second storage.. It was very affordable with no Hassle...she gets the job done I highly recommend Mrs. Jennarae for all you do.
Jennarae was great. Efficent,Efficient, and fun.
Jenna Rae was very polite and helpful She helped me find the perfect unit for my needs Go see Jennarae if you need to store your belongings
Jenna Rae was sweet efficient and kind Easy move in
Jenna Rae was sweet efficient and kind Easy move in
Seriously , some of the most kindhearted human beings I’ve ever met. Going through a really tough time and I didn’t know what I was going to do , they really have put my mind at ease and taken so much weight off my shoulders . All my things are very important to me and now I know they’re safe and sound until I can get out of a bad situation . Absolutely amazing service and genuine care from them.
The people who work here couldn’t be any nicer, very friendly the peak of southern hospitality. You won’t find another place that is ran by people so nice and willing to help you.
Jennarae was excellent! Very helpful and the service was great!
Jennarae is great Kind and caring Come rent with her
Outstanding customer service! Works with you to find the best unit for your needs!
iStorage has made storing our belongings and our camper so easy.
Quick process. Jenna ran was reT
Jennarae was great and fast Facility is clean and safe
Jennarae was very helpful. easy process.
Easy to get started and very friendly.
Jenna Rae was so helpful today with starting our storage unit process! Great service!
Jennarae was absolutely fantastic! My first time using a storage facility and I could not have picked a better experience. I would recommend Jennarae and her facility all day long. Thank you so much!
Jennarae at istorage in Hermitage is so sweet she helped me and my husband tremendously she stayed on top of checking on us she was very helpful and made us feel welcomed like family I recommend anybody to come check her out and she deserves 100 stars
Jennarae was so helpful, she went the extra mile! I will be doing business with her forever!
Great customer service. Fast and friendly. Highly recommend.
Jenna Rae was great I got a great deal Will reccomend
Wonderful experience so far! We were shown the property, given helpful instructions on entering the property and using our unit. Jennarae offered to clean our unit before entering and was very attentive to our needs and wants! Definitely would recommend!
Istorage in Hermitage is wonderful! She was so sweet, helpful, and communicated well! She takes COVID precautions, and made us feel comfortable with everything.
The Property manager Jennarey is absolutely amazing!! She is friendly and very informative with all questions concerning her Property! The Property is very clean and the unit's are very clean as well!! I would highly recommend this location!!
Jennarae, Truly sweet and helpful!! Very professional and always a joy to see her.. Stephenson & Heather 😊
JennaRae absolutely awesome.... she showed me the property and was just all around phenomenal! The property is very clean , She takes care of her patrons and you can tell that she cares about what she does. She is on top of everything. I definitely see me being here for a very long time with the rest of the clients that have already been here just as long. I can’t say enough good things!!!
Jennarae was great setting up my rental. She was professional and explained my options.
Jennanae was super helpful in working with me on a space for my trailer.
Jenna Rae was great super easy process Will reccomenf
Very helpful and friendly. Nice facility.
Jennarae was very kind and caring about my storage needs.
Great experience and easy transfer from our old and new unit. Super resourceful with our move!
This place is amazing. It was my first time renting a storage unit and Jennarae was very professional and accommodating. You can tell that she likes working there and its employees like her that keep customers like me coming back. I actually chose this place for the reviews, and I was not disappointed. You won't be either! Ask for Jennarae!
This is truly a wonderful storage facility. We are newcomers from out of state and Jennarae was extremely conscientious and helpful. She was attentive to our concerns and was very clear in her directions on the rules and how to access the unit. I will continue renting here.
Jennarae was great. Wonderful service and very kind.
Jennarae was great, very helpful!!!
This Jetsey Hirl, Jennare is sweet and proficent.
Jennarae gave me great service
We visited several storage facilities and this one was the cleanest and most cost effective. Signing up was easy and quick. Jennanae was professional and explained everything the detail. I look forward to using istorage in the coming months.
Great service !
Great help experience and pricing thank you ! 😎😊
Great help and prices !
Very good service and clean facility!
Excellent service for a holiday Jennarae was awesome
Judy has been wonderful to work with. Very professional and attenuative to the customer needs. I have no complaints.
Wonderful place of business, met all of our needs very well. Thank you much!
Everyone made it so easy to rent a unit. Staff is friendly and professional. Great deal for my unit. Jennarae is the best!
Jennarae was extremely helpful and a pleasure to work with.
Everything was great. Jenna Rae was very friendly and helpful.
Great customer service!! Never have an issue!! Love them!
Great service from Jennarae
Jenna Rae was very very nice the process was quick and friendly
Simple process. Jennarae was kind and efficent.
Jennarae is very helpful with the leasing process!! I highly recommend this property, very friendly staff!
Jennarae was wonderful to deal with, incredibly professional and followed up day of my rental to make sure everything was squared away.
Great Service provided.
Jennarae was wonderful to me .She had great customer service. I will miss het. I am finally moving out after6 years I will come back if i need storage
Excellent service. Jennarae was fast and courteous.
Love this place! Staff is super friendly and helpful! Would recommend!
Very courteous. Jennarae was great love the facility
Best Storage unit I ever used. Jennarae is Fabulous! Very helpful great customer service! Would recommend too anyone.
I came in looking for a temporary storage place and iStorage Hermitage met all my needs.
So awesome to rent from here! Jennarae is an amazing hostess and has helped me and my boyfriend's family immensely. A+++ service... highly recommend!
Best storage facility around Nashville, hands down. Mrs. Jennarae takes care of me and my wife every time we have needed something from her in the office and is so nice to talk to. No surprises with billing or any issues with this facility/company in over a year. I highly recommend iStorage, and especially the hermitage location!
Jennare is terrific. Units and hallways very clean. Great relief to receive great service during difficult times.
Extremely efficient & CDC compliant. Everything accomplished online. Very clean property. I am impressed.
Jennarae was great. Very insightful and helpful!
Trey was the most helpful person during this unfortunate time of natural disaster. Thanks Trey
Great to deal with very nice!
Very helpful and they were there for me in my time of need after the tornado. Jenna ray was very nice. Good people. Highly recommend them!
Great service thankfully they have insurance Jennarae was great
They are the best at iStorage.
Great and friendly staff
Extremely professional service. Jennarae is very personable with her customers and takes good care of us.
The storage facility is clean and well organized. Jennarae is knowledgeable and sweet. She took her time explaining everything I needed to know. I will recommend.
Jenna Rae was an absolute pleasure to work with - she was fast, efficient, and didn’t beat around the bush regarding what they can and cannot provide in terms of services. Extremely pleased with iStorage and Jenna ☺️
Wonderful experience with IStorage - excited to store my things here! Jennarae is a wonderful breath of fresh air
Jennarae is very helpful and friendly always!
Jennarre is amazing! Definitely recommend this place for storage. She gives that extra special touch to customer service.
Jennarae is very caring and gives great service. If you need storage go see Jennarae. Nice people
Jennarae was great we are so glad to do business with her.
Very nice people willing to work with you if a day late on payment I highly recommend this place
Jennarae is very welcoming, great location
Very helpful for us! Willing to work with us to transfer to a bigger unit, gave lots of helpful advice on transferring it all to from the truck!
My wife and I were in the middle of a move and were behind on our travel time, making us late to arrive to the storage facility until after hours. Jennarae was more than flexible with us and was able to meet our time so we were able to move in and not have to rent our truck out another day. 10 out of 10, would rent from iStorage again!
This location is great! If you need a storage unit, they are the place to go! Great customer service and Jennarae took care of everything I needed. I highly recommend them!
Jennanae is absolutely a wonderful person , helped me get a good special deal and offers the best customer service out there. Please support her and rent from istorage hermitage!
Ive been using this facility for years. Truly a wonderful group of people to work with.
Quality of units and price of rentals are very good .Management is accommodating and kind.
Always been very helpful. I have had my stuff here for 12 years and current management is by far the best they have had.
Rented for over 2 years Great customer service Jennarae has always been so helpful She always called me to remind me to pay before a late fee was applied Great location I strongly reckoned them if you need storage
Very courteous people. Gave us a great prorated price for the first month. The second month was free due to a promotion. Drove us around the lot until we found what suited our needs. Would highly recommend.
A great and safe location for storage. Very clean and easy to navigate. Tray helped us get set up and was very friendly. Highly recommend!
Friendly staff was very nice to work with clean facilities would recommend.
Great Customer service Jennanae is awesome she has great energy and helped me in every way she can I definitely recommend this Storage place and location!!
I love this place customer service was outstanding. Ms. Jennanae was so nice, knowledgeable and, helpful in assisting us with a unit that fit our needs. If you need a storage unit please go see Mrs.jennanae.
Very nice establishment and helpful manager
Ms Jennanae was very friendly helpful. The rental price is fair and the first month is free - will definitely recommend this place.
Jennarae was so sweet and helpful. I would definitely recommend this company to anyone looking for storage! (:
jennarae was great and so professional and friendly will reccomend to others
Jennarae was very helpful, answered all my questions, quick and easy.
Jennarae was great. So friendly and professional. Love this place. Our second unit she rented to us. Will recommend.
Very accommodating, friendly and professional. Great convenient, location too.
Great service helps out a lot ! And great conversation!
Jennarae was great Love this place
Jennarae is very courteous and thoughtful. Will recommend.
Jennarea was fantastic with getting us into our unit. She was able to help us through the entire process quickly and provided excellent service. I would highly recommend using this facility especially if you have the opportunity to work with Jennarea.
This location is very nice, well maintained and affordably priced. The staff is very helpful and friendly. Great customer service. The property manager Jennarae is the best, very friendly and professional and is alway helpful. Highly Recommended!
Great deal! Fun golf cart ride. Very friendly
Jennarae was amazing! She saved my moving experience.
Jenna Rea, the property manager, was fantastic. She was kind and informative about the storage units we needed. We took a ride in her cart to look at it and we were sold. She was also a great conversationalist!!
Jennrae was so helpful and awesome!! She explained everything and was a huge help. Thank you Jeannrae
It's a very good place for business and storage
Jennarae was very nice
The best in Hermitage!
Jennarae was so kind and very professional. Will recommend to others.
Jennarae was outstanding!
Jenna Rae is the best We love this place
Jenna Rae is always so nice when we are on the property Will reccomend
Jenna Rae is great person and a really good place to store
Jennarae is great Always helps us if we need it. Will recommend to everyone.
The staff here is amazing and so friendly!!!
Jennaray is thee best.
Jennarae remembered my na name. Love the place.
Great place. Jennarae is great to work with and very helpful
I highly recommend this storage facility. It is in a safe location with easy access in and out. Renting a space was very easy As the staff accommodated me and my needs without any issues.
Jennarae was great Very helpful
Manager on site was very efficient helpful and made sure I had enough space to fill my storage needs. Jenna Rae is an asset to the istorage and i strongly recommend them if you have storage needs.
I have had a great experience at I - Storage. They are always there. Very helpful and cheerful. I recommend them to all my friends.
Jennanae was great on helping me get the right spot for my RV. Showing me the way around the site.
Jennarae was extremely knowledgeable and very patient answering all of my varied questions. She provided me the confidence I needed in iStorage as an option for when I move into the Nashville area. One less thing to worry about is always a blessing.
Jenna Rae was great . She was very patient and got us into our unit. There was a language barrier but we got over it. Will recommend to everyone.
Great service. Jennarae was great!
Everything has been easy to setup and communication has been great. Jennarea has been extremely helpful.
Jennarae is fantastic
Jennarae was great. Extremely nice. The place is pretty nice. Layout is good.
Jennanae is always helpful and super friendly. Clean facility and easy to get in and out. Highly recommend!
Jenna Rae was great will reccommend
Great people to work with!!
Management is great super nice and will work with ya! Will definitely recommend to anyone!!
Just got two unit great and friendly staff
Jenna Rae is the best, best service, great quality service, and a blast to chat with.
Jenna Ray is awesome to work with. She epitomizes customer service. Pleasant and friendly. I would recommend her and IStorage to anyone. #5stars
Staffing is great. They helped me out when I needed a place to store some of my belongings at short notice.
Jennarae is the best!! Always helpful and available! 😊
Jennarae is awesome. She is sweet and oh so helpful. Very professional and knows her business. I recommend this store highly.
Very clean facility in a great location. Jennarae goes above and beyond to make sure we recieved the best service! Super helpful and pleasant. Will definitely be back. Thank you
I want to give a shout out to Jennarse my mother. She’s the manager here and they updated the gate and all day long she helped people get in and out. She never complained and smiled the whole time. She’s dedicated and goes above and beyond to help her people, and represent Istorage. I’m very proud of her. Good job mom.🤙🏼
Jennare was here to help with the new gate. Very helpful and kind.
jennarae is always helpful. secure and clean I will recommend to my friends
Jennarae is wonderful at the front office. Great faculty and staff! Clean, secure and friendly.
Jennarae has been so helpful! She went above and beyond the call of duty when I needed her help.
Jennrae did a great job helping us get my RV in a covered storage unit and the price was reasonable. I recommend this storage facility.
Easy process! Jennanae was great!
Great service, fast response. Very pleased.
Jennarae is an extremely helpful and all around wonderful!!!! She exceeded my expectations, went above and beyond for my family! This place is awesome!
Jennarae was absolutely the the greatest! Helped me pick the right unit for what I had to store. Help me with minutes to go before she had to close. Great rental experience.👍🏽👍🏽👍🏽💯🔥🔥🔥
Great help jennaray was very helpful
Very friendly service, extremely accompanying, Jennarae is awesome
This storage facility is extremely clean, very convenient location and run very professionally. Jennarae is very professional, helpful and pleasant to deal with. I highly recommend this facility.
Jennanae is always very good to us when we come in. It's good to have a employee that cares about us customers.
Jennarae is the best she keeps on top of everything Great place to store will reccomend to all my friends.
Miss Jennarae, is a Beautiful Beautiful person and very patient person, even though it is freezing cold out here she worked with me until we found the best unit for me. If you are in need of a storage unit she is the best one and I know that you will be satisfied with what ever you both come up with. Thanks Thanks so much for your help and understanding out here in this cold weather. Keep smiling Ms.Jennarae.
Im the gm of max air..The manager has been the best and very helpful. Helped get me switched from one office to another bigger one. Easy and a breeze. Very friendly and good staff they will go above and beyond for you.
Jennarae is awesome-always courteous extremely professional and values her customers!
We have 4 units here. Great service. Jennanae is fantastic.
Jennanae was amazing. She was so helpful in the decision of what size storage we would need. She was also so very kind during our stressful move. I am glad we are here!
The area and facilities is very nice, well lighted, clean, and safe. The Manager, JeanRea is very personable, friendly, helpful, and focused with day to day processes.
Best experience I've had in any storage purchase. Jennanae was very efficient and professional but warm too. Excellent unit too. The grounds were tidy, lights available everywhere needed and a feeling that I understood everything well.
Jennarae is always very helpful! Facility is clean and great location for my needs.
Very clean and organized
Property manager Jennarae is very nice, keeps a clean facility and seems to value the customers.
I have been here for almost 3 years and the professionalism that Ms. Jennara has showed be through emails phone conversations and even in person she is has just been a blessing to me and understanding through my experience here. Even with all the changes she has walked me through the different steps and process of the new company..she has put my mind at ease to answer or help whenever she can. One of your most Wonderful and Kind hearted staff. Keep up the amazing job you are donig Ms. Jennarae
After relocating to Tennessee my family and I needed a place to store our belongings while looking for more permanent housing. Jennarae was very kind and helpful in finding us the right storage space for our needs. We are very grateful for her assistance and definitely recommend this location to all our family and friends.
Jennarae was so helpful and went above and beyond to make sure I got a storage unit that suited my needs. It is the cleanest facility I found yet and am a happy customer. Highly recommend Hermitage iStorage!
Great facility! Jennarae is very kind and helpful.
Jennanae is extremely friendly and goes out of her way to help. Clean storage units.
Excellent customer service, Jennarae helped us with all our needs, I always recommend this storage facility to all my friends because of the kind customer service and competitive rates.
Amazing service! Quick and painless! Jennanea was super helpful!!!
Had an amazing experience! They really take good care of you and your belongings!!
Jennarea is really sweet and very helpful!! Will recommend to others!
The manager is extremely helpful. She made sure to show me all the available units to make sure I got the correct one for my needs. I highly recommend them.
I have been a tenant here for many years and since iStorage with Jennarae and her staff took over it’s the best ever! All the new lighting and upgraded security cameras lets me have piece of mind that I am safe and secure! Thanks for all the hard work!
Great people, super nice, polite, and courteous.
The staff is friendly and very helpful. The storage units are clean. Great location. I highly recommend Istorage!
This place was awesome! Had to find a place quick for a month and they were very accommodating. Even helping with cost by prorating because I left the unit early. Definitely will come back! Reccomend highly!
Jennarae is absolutely AWESOME! Thank you!!
customer service was amazing! I don't remember the name of the manager, but she was extremely helpful in getting me set up with a storage unit. The grounds are very clean, and the security cameras are a plus.
I needed storage for about 6 months after selling my house. This place was close to my house and affordable. Super easy move in/move out process. No issues at all. Would definitely use again.
Wonderful experience! Used it for a few months to store my teaching materials during the summer. Helpful staff! Will definitely rent here again.
Jennarae was amazing! She was super helpful in making sure that I got everything moved into my storage unit, and was very friendly to my family and I! Prices are great as well! Highly recommend!
At the end of a very hectic move, it was a pleasure to work with Jennarae. I was skeptical about moving into a storage unit located near open entrance. I was concerned about potential for moisture in my unit however; Jennarae eased my anxiety and provided me with 4 moisture bumpers to trap moisture at no additional charge. Thanks for providing excellent customer service.
I love the team here and the price is affordable
Very friendly staff.
Jennarae and Larry, what a nice working team; not only they treated me like family but I was able to meet my "moving" expectations to the fullest. Keep up the good work. You guys are "the best." Sincerely.
Excellent value in Nashville TN area. Superb Customer Service. Top notch. Easy to work with staff..
Incredible experience. Great staff. Best storage experience I've had by far.
Great staff. Clean area and clean units. Secured by cameras and gated. Great pricing. I store with iStorage and could not be more satisfied. I recommend them for sure.
Jennarae is such a sweetheart! I fell in love with her as soon as she began talking to me. She was very professional and percise! She showed me the unit and helped on how toand where store my item. What a wonderful person you have representing your office! #AskForJennarae
Thank you Jennarae for making the process so easy. You are one in a million!
Jennarae gave great customer service! Love this place! It was very secure and clean!
Moving my stuff to iStorage Hermitage was the easiest thing I ever done. Thanks to Jennarae everything went so smoothly! from Opening an account with them for the first time to delivering my stuff and things to this storage unit. If you need any help, just ask for Jennarae. she is the most helpful and nice person you ever meet. She made sure that the storage unit was clean and assisted me with my choice in choosing the unit by asking me just a few simple questions. The price was very reasonable. the units were & are very clean, the property itself is also very clean and safe, and on Top of that their Customer service was Great! Thanks to Jennarae and the experience I had at this location. It deserves an A+ for the customer service and 5* for everything else. I encourage anybody who needs to put their stuff away to use this iStorage location in Hermitage, Tn.
Jennarea did a fantistic job helping us find a few storage units for our work vans. The units at iStorage are clean, seem new and sizable and the only location we could find with wider than normal alleyways. There are also small offices for rent there as well as a public restroom, so a great find for a small business. Thanks again Jennarea!
The staff at the Hermitage location went above and beyond are expectations. They were so friendly and helpful and made the entire process of obtaining a storage unit very easy and quick. I would highly recommend them to anyone needing their services.
Wonderful property management , very helpful and professional! Fantastic customer service * would recommend anyone
Amazing stuff! Would definitely recommend this location to anyone looking to store their possessions!
I just leased a storage space from this location this morning, and I have never had such a great experience. Ms Jennarea called me within seconds of reserving a unit, and was extremely helpful and very warm and kind throughout our visit, she even showed us some extra options that I had not considered and always put my best interest first. Everything was extremely clean, the facility is well monitored and protected and the rates for their units are beyond reasonable. If you need a place to store your keepsakes I would strongly encourage using this facility.
I am just now starting to store my items so haven’t had the unit I’m renting very long at all. However, the facility is clean & in good shape & seems to be pretty secure. And it’s close to my current home & soon to be new home. The only negative thing I can say is the prices quoted on their website are less than the actual prices of the storage units! Oops!!! I would recommend this facility.
This is a great location with excellent customer service. Mrs. Barbara is always so kind and helpful!
Great place, friendly staff, very reasonable and secure. Wouldn't want to be anywhere else. Thanks
Very friendly and knowledgeable manager...clean property.
Great Location. The property is well kept and the staff is very nice. Barbra, the property manager, is super nice and is always very helpful. We have been here for years and have had a great experience.
Barbara was fantastic.
The property was nice and clean. And the staff was extremely friendly and professional. Totally.
We had a great experience with Barbara this morning. She was very friendly & extremely helpful. The property appears very well maintained and clean. Our unit was exactly what we were looking for and clean. Great location and reasonable rates. We shopped around quite a bit and decided on iStorage in Hermitage because of the great customer service and unit availability.
Brittany and Jessica are a wonderful team as well great customer service.. how could you not rent a storage from those little smiles
Brittany Steady I's the most honest helpful staff at Simply Self Storage. Her attitude towards me when I come in is always a smile and very helpful. I would recommend that you rent from her. I love her personality she's the best. Keep up the Awesome job Brittany!
If you need a storage unit~go to this place. Convenient location. Brittany is awesome.. Excellent customer service.
Brittany is always amazingly delightful and helpful every time I am in need or in the office. Give that girl a raise!
Jessica is awesome! Really good customer service skills!.. I'm very happy with my unit. The place is clean and organized.. I'm very pleased with the monthly rates and the discount!
Simply Storage of Hermitage was super easy and pain free to get a unit. Brittany was really nice and helpful!
Awesome place! Great customer service. Brittany is amazing! She's so helpful and always remembers our names.
Very nice and helpful. Very clean
Great customer service. Worked with Jessika, and she was fantastic. Had answers for all of my questions, and made the whole process easy. This was something I didn’t want to deal with, but she made it so much easier. Clean facility. Definitely recommend.
This is the best self storage location to rent from in Hermitage ! The store manager Brittany Steady was extremely helpful and had a list of available open units to view. The way she keeps up with available units made my transaction flow quickly. The first month free special on selected units comes in handy when you have a lot of moving expenses already and just need a month to recover. Even though it's not 24 hour access .. The gate is open from 6am to 10 pm. That's more than enough time for most people to get what they need during the course of the day. It also allows security to know who shouldn't be on the premises between 10pm - 6am. The 10 X 20 I was shown and rented was spacious and clean. Brandy gave me options between regular storage and climate control storage for expensive electronics. The roads around this storage location are nice and wide for moving trucks for unloading / reloading contents. There's great covered and outside storage for cars,trucks,RVs and boats as well with competitive market rate pricing. I was extremely impressed with Brandy and this Simply Self Storage location in Hermitage. She has great customer service skills and very mindful of every aspect of her property. This storage is also close to 1-40. There's 3 things that make a self storage amazing or horrible - Management .. Security .. Location. Brandy is awesome ! The gate not being open between 10pm - 6am allows security to see thieves thinking about breaking into your unit during the peak hours for break ins for self storage units. This location is located in the heart of Hermitage,but also close to the eastern city limits of Mt.Juliet if you live in Mt.Juliet and say work in Nashville. Moving is never fun ! Always great to have a manager with knowledge on the other end to make a stressful time less stressful. BTW .. I'm just a regular guy .. I rent 2 spaces here and never write reviews .. This day in time .. Customer service is lacking across the board .. Just wanted to take some time make others aware that the customer service here was excellent and transactions went smooth.
My husband and I recently rented a unit with this facility. Everything was great. The discount for the first month free was also a huge help for us!
The staff was very helpful and friendly. The rental process was quick and painless. No complaints.
Great customer service and a great location! The 1st month free was very helpful, and I didn't have to wait all day just to secure a unit. 👍
Great experience. It was an easy process and now I have a place to store my belongings.
I had a wonderful experience getting my unit booked and had a lovely tour of the place and was offered more options in case things didn't fit, and I couldn't be happier!! Those girls are angels! Thank you so much
This is my second time utilizing storage with this facility and both times I have been pleased. Mostly recently I have had 2 encounters with Barbara at Simply Self Storage, and both times her service has been great!
Great service...very friendly...will rent again...
Great staff! They let musicians rent out units, and first month was free!
I have had a wonderful experience with this location! The staff is extremely helpful and friendly. Whenever I have questions or concerns, they are happy to assist me. The location is great, the units are easy to find, and the deals are extremely affordable!
The ladies at hermitage are lovely and always so generous. They are quick to lend a hand and help out with any issues I may have. I have rented for a long time and will continue to do so. The property is always clean and prices are competitive.
Great Service, I currently had a storage unit I referred my daughter and it was closing time and she waited until we got there.
Good location, fair prices, staff is friendly.
My name is Caleb and this place is one of the best places I've ever rented a unit from and I've rented from multiple different companies. Brittany at the front desk was nothing but helpful and genuine with her customer service to me and the other patrons who would walk in while I was there. She made it a really easy process to get a unit and an even easier process to wrap things up when I was ready to collect my things. No hidden fees or dishonesty that I experienced whatsoever. I will most definitely recommend SSS to any and all friends from Nashville to use them when needed. Thank you guys I really appreciate the great experience!!
The ladies here were very friendly and accommodating. Very satified!
Brittney was great. Beautiful personality, very helpful and just down to earth. Love this place
Clean and we'll kept facility
Was given a very warm welcome . staff was very polite. Especially the manager Brittany. Units are very clean and well priced
Brittany and Barbara are amazing! So very helpful and knowledgeable with their resources. Moving and storage can be stressful but the lady's at simply self storage made my day!!!! Thanks you !! GO GO GO THERE!!!!
Simply Safe Awesome!!! Great staff, pricing, and location. Easy access with plenty of room to fit trucks and trailers in with ease. Every unit we looked at before deciding on size was clean and the facility seemed to be well organized. Would recommend this locale to everyone if you enjoy great customer satisfaction. Thanks Jessica B. for all your help.
I came here to look at a unit to keep my things and was helped by Jessica, and she was very kind and helpful. Highly recommend coming here if you need a storage unit!
Great experience from start to finish. Jessica Baker the manager helped me understand the pricing structure and was kind enough to show me a few options for my storage needs. Thank you Simply Self Storage for making the process efficient.
Rented a unit at this location for a few months. Very pleased with my overall experience. Staff is very helpful and friendly. I will keep them in mind for any of my future storage needs and would recommend them to friends and family.
I would like to thank Jessica Baker for her professionalism and enthusiasm for being able to get me the perfect storage unit that suited my needs
I am a current customer and am happy with the service provided.
Jessica B is the best. Always greets us with a smile, pleasant and will go the extra mile for you. She is a asset to the company.
My husband and I needed storage for a couple months and and we got our first month FREE! That REALLY helped us out!!! Thank you Jessica for your help.
Great location, friendly staff and very reasonable prices.
The location is perfect, the property is clean and Jessica is the best!
Jessica was awesome! She was very knowledgeable about the property and was able to help me find the right size storage unit. She was very organized with the paperwork and I was in and out in no time. It was a very good experience.
Great place to store your stuff. It's clean & the staff is great! Jessica was very knowledgeable & answered all my questions. Highly recommend!
Great location, friendly staff. Would recommend to my friends and family for their storage needs!
Great storage place. We have our stuff in a climate controlled unit. Highly recommend this facility.
Very satisfied with my expierence with this facility.
I am customer and a happy customer. Jessica and the management make sure you are taking care of at this location. I can't give them a higher recommendation!
Great storage location we used for a long time to store some family items.
About iStorage Hermitage, TN - Andrew Jackson Pkwy
South of where Andrew Jackson Parkway and Old Lebanon Dirt Road meet, you’ll find our Hermitage Self Storage facility at 4060 Andrew Jackson Parkway. From Highway 265, turn north onto Andrew Jackson Parkway, and follow the road until you spot us on the west side. Just north of the Hermitage Golf Learning Center and Valvoline Instant Oil Change, you can’t miss us!
At iStorage, we take the time to listen to our customers and take into consideration any features or amenities you’d like to see at our facilities. At our secure self storage facility, you’ll find several features including security cameras, keypad entry, indoor and outdoor lighting, vehicle storage, packing supplies, drive-up unit access, wide aisles for truck access, and temperature controlled units. You can also expect to find:
Retail/Commercial Space: If you’ve been looking for a new office space for your business, look no further than our Hermitage Self Storage facility. Renting a space here not only means easy access to any extra storage you might need but also allows you to take advantage of our prime location.
iShield Protection: While most home insurance companies offer coverage on the property you store in a storage facility, some do not. If you find yourself without proper coverage, or are interested in securing a little bit more, contact us to learn about the protection plan we have available. While we do everything to keep your belongings safe, it’s always good to be prepared.
Fully Fenced Lot: With a fence surrounding our facility, you can rest easy that we've gone above and beyond to make sure your belongings remain safe while stored with us. This fencing is an excellent deterrent for pests, vandals, thieves, and anyone or anything else that might desire to harm or steal your belongings.
Our facility has a number of great features such as:
- 24 hour video recording on the premises
- Business Center
- Business Storage
- Temperature Controlled Units
- Covered Parking
- Deliveries Accepted
- Dollies & Carts Available
- Drive-Up Access
- Electronic Gate Access
- Fully Fenced Facility
- Indoor Units
- Locks Available for Purchase
- Moving Supplies Available for Purchase
- Paved Parking
- RV & Boat Storage
- Uncovered Parking
- Well-Lit Facility
- Wide Aisles for Truck Access
- Month-To-Month Leases
- No Deposit Required
- 10% Active Duty Military Discount
Directions to iStorage Hermitage, TN - Andrew Jackson Pkwy
I-40 to exit 221A, stay in the right lane, 3 traffic lights, turn right at the BP Station onto Andrew Jackson Pkwy. We are approximately 1,000 feet down on the left.
Take Lebanon Rd. toward Mt. Juliet, turn right onto Old Hickory Blvd., go 5 traffic lights, turn left at the BP Station onto Andrew Jackson Blvd. We are approximately 1,000 feet down on the left.
I-40 W to exit 221, take a right onto Old Hickory Blvd., go to 4th traffic light, turn right at the BP Station onto Andrew Jackson Pkwy. We are approximately 1,000 feet down on the left.
Take Old Hickory Blvd. across Lebanon Rd., go 5 traffic lights, turn left at the BP onto Andrew Jackson Blvd. We are approximately 1,000 feet down on the left.
Take Harding Rd. to Donelson Pike, cross Mrufreesboro Rd. to I-40E, go 2 exits to 221A, go 3 traffic lights, turn right at the BP Station onto Andrew Jackson Pkwy. We are approximately 1,000 down on the left.
Old Hickory Blvd.
Next to the Golf Driving range, Down the street from the Summit Hospital and Kroger.
Donelson, Mt. Juliet, Old Hickory
Reviews for iStorage Hermitage, TN - Andrew Jackson Pkwy
Jennarae cares about the customers!
Jennarae is very professional, friendly, and eager to assist. We've had storage at this location for near 6 years... she is, by far, THE BEST rep we have dealt with!
Great People, Clean Storage
Very nice people, very helpful and full of information. Great deal with the 1 cent first month. Reasonable prices , Gated safe area and clean storage units. couldn't ask for more!
Easy and professional
The employees were knowledgeable, professional and accommodating. It was our first experience renting a unit and they made it very easy.
Great support and wonderful facility
The team at iStorage is the extremely helpful and is quick to respond.
Personable caring staff and clean spaced
IStorage Hermitage is awesome! Always willing to see what will fit the needs of the customers! Friendly, personable and caring staff! Facility is clean and secure!
thank you the sevice was great.
Great customer service
I currently have 1 unit need an additional one they only had one that had been taken off the special that day the store manager called and was able to offer me at the online special. That's going above and beyond
Awesome customer service!
We are always pleased with the friendliness, professionalism and caring attitude from the staff! 😍
Felt like home!
Jennarae was absolutely a breath of fresh air! Selling my home and downsizing has been such a stressful time, and she went above and beyond to make sure ai was satisfied with the right unit. After my initial contact with corporate, she called me and made sure I came to look at the unit so I was sure which one I wanted. I am so thankful for that, and was able to see how easy it was to get to my unit. I felt much more at ease when I reserved it!
Spoke with Jennarae about the units available. She was very helpful and very knowledgeable about storage options. Looking forward to doing business with them.
My experience was great everything was fast and smooth! Thanks Trey would definitely recommend this lace to anyone!
Pleasure to deal with
I spoke to Jennanae about 10 times on the phone and every time was a pleasure. She was very helpful and insightful and gave me all the correct answers that I wanted to hear. I look forward to being with I Storage for a long time
Great service and help!
Jennarae has been a great help and always friendly and available when needed! She made the process to move in very easy!
The facility is very well kept and Jennarae is always friendly and helpful.
Clean storage units, great manager
Jennanae is the nicest person, very helpful and goes out of her way to help
Jennarae is a big help. I have multiple packages delivered to this location on a monthly basis for work and she is very helpful in letting me know when they arrive and storing them for me. Thanks Jen.
Nice staff and great selection.
Saved my grill!
I’m moving, and I’ve been using the Hermitage Self Storage to hold a few things in the process. The facility is very clean and convenient. The other day, I was dropping off a gas grill, lawnmower, and a few other things when I realized I forgot the key to my unit. I dropped the stuff off outside, thinking I would only be a few minutes. When I got back, the staff was busy putting my stuff in an empty unit to protect it, however my grill was gone! Someone drove off with it while I was away. I thought that it’s my own fault for being so trusting of others. However, the staff went above and beyond! They reviewed the surveillance tapes, and figured out who had my grill. They contacted the individual, and the next day I had my grill back! They even went out of their way to help me move the grill back into my unit. When you’re moving, every dollar matters and it’s a huge relief to not have to go out and buy a new grill. Hats off to Hermitage Self Store. Great people and a great facility. I can’t say enough good things.
Staff is very friendly
We moved my daughter out of her storage room, not realizing some wood was left behind and 2 photos. Mgt was notified we moved out as of 30th. They walked the unit, called and stated we needed to remove the wood and pictures. By 5pm or would be charge 1 month rent. Went to get the pictures one was gone, we had to wait to get off from work. And told them we would have our out by 7. They said no by 5. And when I said the first isn't until midnight and how do you explain charging when we can have it out by the time the lot closes. The time was changed. They lady was rude. Since this company has taken over. They don't prorate, they charge 20% late fee, and don't have a grace period. Customer service should be much better. And the fees should be looked at. I am so happy we have removed our belongings. And maybe the camera should be reviewed as to where that picture is. We will be calling the owner.
Easy Rental Process
This company was recently bought out... I can tell that they are starting to make improvements to the facility and smoothing out relationships with their tenants. It's about time!!