About this Facility
Driving Directions to iStorage on Alexander Drive in Baytown, TX
From Mont Belvieu
- Head north on Loop 207/N Main St toward FM 565 W
- Turn left at the 1st cross street onto FM 565 E
- Turn left onto N Hwy 146 S
- Continue on N Hwy 146 S for 6.6 miles
- Turn right onto TX-146BUS S/N Alexander Dr
- iStorage will be on the right, past the Exxon gas station
- Head north on Decker Dr toward W Defee St
- Turn right onto Garth Rd
- Turn right onto Baytown Loop/N Robert C Lanier Dr/TX-146 Frontage
- Use the left lane to take the ramp onto TX-146 N/N Hwy 146 N
- Merge onto TX-146 N/N Hwy 146 N
- Take the exit toward TX-146 BUS/Alexander Dr
- Merge onto Baytown Loop/S Lanier Dr/TX-146 Frontage N
- Turn right onto TX-146BUS S
- iStorage will be on the right, past the Exxon gas station
Great place right off the road national support so you can call and pay your bill or get your code anytime
Mathew was awesome! Move in was easy highly recommend!
This At Home store is really well organized and easier to find the department I want to find quickly! Customer Service is rated at A+ and they give you free options to save money! Thanks At Home, Olathe, KS!
Place looked pretty new and clean. I was just there to pick up a washer and dryer I had bought from somebody.
Matt is the best
Very clean and Matthew is awesome!!!!!! Very professional and polite!!!!
Great customer service 👍🏾
Matthew is always helpful with any questions or problems that I have. I appreciate that in any business that I deal with.
Matthew was super awesome and helpful, made everything easy and painless. Would gladly recommend iStorage and Matthew for your storage needs!
Excellent customer service. Matthew was so great to make sure we got the right fit for our move.
Great location, nice secure facility, friendly and easy to get a unit.
Property manager did a great job answering all our questions. He showed us a couple units and helped us know our stuff is secure. Highly recommend this company for your storage needs.
Matthew was informative, kind, clear and made it stress free to get our storage unit. He has a strong work ethic and cares.
Matthew was great! Very prompt service and super informative about the property.
Very clean property, good experience. Shoutout to Matthew; friendly, informative, and helpful!
Clean property and friendly people working here
Super easy process to rent. Storage facility is extremely clean, great temperature control, and definitely feel comfortable coming in and out of the facility.
We needed a storage unit ASAP. Stopped in to see what size units are available. Matthew showed me different size units and helped me decide. I was impressed with the cleanliness of the facility. The rental process was easy!
Matthew did a great job with helping me get a storage unit highly recommend
Matthew was very helpful and professional. He answered all my questions!
My husband and I were verY disappointed with the office personnel we encountered when looking for a storage facility last week. Then we met Regina and she was a breath of fresh air. She politely answered all of our questions and provided price quotes to rent a unit. We won’t go anywhere else. Thank you for your assistance
Nice guy. Storage is kind of small for the price. The manager is extremely nice though.
Matthew was amazing and super helpful, I will definitely be renting from this location!
Quick and easy setup. Clean facility.
Matthew was great, very great customer service!
Awesome service! Matthew made check in a quick and easy process!
Service was quick and easy without any hassle.
Wonderful customer service!
Matthew was such a great help to me! Was super informative in helping me find a good unit size and giving me details on renting.
Matthew is a wonderful guy very awesome very respectful did very good job you should give him a raise
Clean easy to get around Matthew did good job setting me up showing me around
Clean and well maintained facilities. Mathew was very helpful.
Storage facility is nice and clean. Matthew was extremely helpful, answered all our questions.
Matthew did an excellent job of showing me the unit and explaining the process, issued me a lock, showed me exactly how to find my unit on the map. He was great! 10 out 10 for Matthew.
Matthew was amazing. Very helpful and took time explaining everything. Thanks Matthew!
Mathew was a huge help when I rented a unit here. Good spot to keep any storage and in a convenient location.
Matthew was great! Super helpful and got everything done efficiently!
Front desk guy was very helpful and friendly!
Very friendly and helpful staff
Mathew was very professional and helpful!
Mathew was awesome and helpful with the entire process! He provided recommendations and helped me think through the process to make the best decisions, which I greatly appreciated!
Matt is extremely courteous and helpful! Great units. Highly recommend.
Matthew really helped me out! Great customer service! 👌🏾
They are amazing staff and friendly Nanci is a sweetheart
Great service from Matthew! Thank you for making my transaction so easy!
Professional, friendly, and thorough service from Nancy.
All of our questions were happily answered by M. McKeller. He was so helpful.
Kevin was great! Very friendly and extremely helpful!
Great staff and facility on Barry Rd. and Green Hills. The cost is relatively high, but the facility is brand new. I would give them five stars, but the "temperature or climate control" could be much better. Sure, it's better than outdoor storage units, but it is still very cold inside as of February 2023. Again, better than outdoors. But it could be better.
Matthew and Kevin you two are amazing!!!! When going through the roughest time of my life you two helped me feel at ease!
Thanks you kevin, I was able to get a new unit and charge my phone ! Thank u so much for dealing w me and my family:)
Fast, friendly and great customer service from Amelia! Thank you
Wanda is so amazing!! Super friendly and super helpful. Love her! Amazing job and place. Employees are super friendly and help a lot.
Matthew provided excellent knowledge and service
Matt took care me!! Professional experience with a smile
Matt was a pleasure to work with and was so helpful with our storage needs. The facility at Barry Road is really clean and very convenient to access.
Great place to be, pleasantly located,clean establishment,friendly staff that is helpful and trustworthy.
Matthew did an excellent job of showing me this very clean, safe, and cost effective storage facility! He also answered all my questions and help me easily set up my account. A good experience all around!
Matthew and Connie were a great help
I have my life and everything else in there and it is a good deal for me
Very easy to rent, and I love the new location. Very clean and new! When I arrived the first day, I worked with a very nice lady that made my day!
Connie was great!
Matthew was incredibly helpful during my inquiry!
Connie was incredibly helpful and very welcoming. This place is very military friendly and will accommodate you exceptionally well!
Connie at the desk was so incredibly friendly and helpful. The place is very clean and spacious. Would definitely recommend.
Shala was awesome. Friendly and helpful!!!
Clean office very friendly service!
Connie & Trent & have helped me out so much & also with just the little things. Like Connie helped me with getting everything moved to a different unit. With my truck breaking down and making sure she held that unit for me. I like how safe all my stuff here feels & with how easy it is to move everything around. The staff is so polite here. Also dont have to worry about weather issues here with it being climate control.
Trent helped me out today he was very easy to work with a great employee!!
We had a hick up but alls well now thank you!
I came in to get prices for a move I have in the future. I was greeted by a man named Trent. He was amazing. He answered every question that I had, very professional, and knowledgeable. I will definitely be back when it is time to rent.
I am someone who goes off first impressions, so after looking at several other units it was a no brainer to come back and rent a storage space from here. Trent Miller was absolutely amazing! He was so friendly, funny and just seemed super, super genuine which was refreshing to see because some people are just so mechanical these days and are only concerned with getting your business/money. Even though I initially told him that the location of the storage space he showed me was too far for me to load things by myself, his kindness is why I came back. He even offered to help me unload some things which was really nice. On top of the phenomenal customer service, the storage unit/building is very clean and well kept. It was the perfect size for what I needed it for and the price was very reasonable as well! Oh! And the fact that the units are inside and are temp controlled is a super bonus!! I don’t have to worry about any weather damage to my property.
Amazing customer service!!!!
Easy in and out
Sherri the store manager is amazing! She was very helpful and I would recommend!
Can get unit and sign paperwork online.
Clean and well organized place. Easy to store your stuff here. Also very Secure, cameras abound.
The staff made it easy and painless. This place rocks!
Nice facility, climate controlled, easy access and friendly service.
Great customer service. Trent was friendly and knowledgeable and made the process easy. Facility and parking lot was clean.
Trent is a customer service Godsend. Answered all of our questions and I had full confidence he was helping my fiancé and I to the best of his ability. Very knowledgeable at what he does and made sure we got the best deal and the best unit for our needs. Thanks Trent!
Trent is absolutely incredible at what he does. This was the first storage unit my fiancé and I looked at and it was the last. He found us the perfect size for what we needed. He made the experience fun and he throughly explained everything to us. If you are looking for a storage unit come here!
These guys are the best. Our car battery died while we were moving things today and the office manager stopped eating his lunch just to come help us jump start the car with out hesitation... Super nice people. Very clean facility...
We had a real problem that was reasolved by Connie and Trent. I needed yet another unit to sort some things out before we move. It will help to be able to sell all the big pieces of furniture!!
Staff is friendly and knowledgeable. The process was quick. The facility is clean and well lighted. Carts and access to my unit makes loading and unloading easy. Convenient, only 5 minutes from my home!
This facility is awesome!! Brand new..very clean..convenient..very affordable..good prices..units accessible from any side of building...great staff!! Connie is great...told her what I needed..done deal!! (I personally had 2 5×5 units)...The Property Manager(new),Trent Miller, absolutely incredible!! Knowledge, personality, customer service skills...A+..100%!! The past couple months, money was tight..had a few issues...contacted Trent, explained those issues, and Trent stepped up and worked with me so that I wouldn't lose my units or possessions!! End of April I'm moving...I told Trent, he responded with a very sincere, heartfelt e-mail!! These are the kind of people you'd be dealing with at iStorage(Corner of Green Hill Rd and Barry Rd..KCMO) To the Upper Management of iStorage..I commend you! Thank you so very much..Trent and Connie!! Hands down...the very best.. Gonna miss you both!! THANK YOU, KEITH CARTER
Rented a unit and no longer needed it , and they was very friendly and fast bout reimbursing me my money no hassle at all.
Manager Rabia is awesome
This is the best storage place around!
Connie was very nice and made all our transactions easy & smooth. Thanks
I spoke with rabia to get the best unit for my things. The unit she referred to me was a 10x10 it fits a 1 bedroom apartment. I recommend this property on Blackhawk. Thank you
Very Clean very secure looking Storage Locker. Easy to get to. Talked to Connie in office and She was FANTASTIC. Very helpful and friendly. She answered all my questions. Definitely recommend here
Awesome customer service. Trent was so friendly and helpful! He really went out of his way!
Connie and Trent were great, and very helpful
The storage facility is very well lit, clean, and exactly what I needed at a reasonable price. The staff, Connie in particular, was very helpful showing me the ropes on my first visit. I would highly recommend to anyone needing a storage solution.
I was very happy to rent at iStorage, Trent was very helpful and answered all my questions. Thank you! Connie
Great experience, easy to get signed up.
It says climate controlled but our luggage was covered with white mold spots. Felt a little damp in there
Storage 1 KC was fantastic to work with and I would highly recommend storing here. They helped me make the right decision on the size of the space (saving me money) and we're extremely helpful throughout the process. A special note to make: after moving everything out of my unit, I had left it empty and unlocked expecting to go in and let them know the next day. Early the next morining they sent me a text message making sure I was the one who emptied my unit and that everything was ok. I was so grateful for the care and thought put into it. It really made me feel like my things were truly secure the entire time. They closed my account via text message which was extremely convenient (saving me a trip) and were kind the throughout the process. The staff here are so nice and really made this experience great which is why I would recommend choosing Storage 1 KC as your storage facility.
Natalie did a fantastic job checking me in and going over the rental agreement. I highly recommend using Storage 1KC. Enthusiastically Marty
Facility is very clean and very well maintained. Natalie is very helpful in presenting options and getting your storage needs fulfilled. Totally recommend this place!
This facility is very clean & easily accessible. Natalie is one of the nicest & friendliest people i've worked with anywhere in kcmo!
Easy peasy process and employees I encountered were all well knowledgeable and went the distance to assist me. Highly recommend this storage unit!
The move in day was good. Everything is perfect for the moment.
This is by far the best rental facility I have ever rented from. I always felt that my items and myself were safe. Their customer service is beyond anything I could have asked for. You will not be disappointed.
Really great experience!! Didn’t feel like I was pressured at all and felt like a friend was showing me their work! Totally recommend coming here!
Signing up was easy. They are in an easy location to reach, and their prices are reasonable. Front office staff is very friendly and accommodating. I left a storage unit in Liberty because the price just kept going up. Went up $24 in about 14 months. Would recommend Storage 1 KC to anyone.
Beautiful place nice location to storage great experience cheaper to use storage your items in..... sweet lady good customer service...
Very clean and nice. Natalie is awesome! Very straight forward.
From start to finish my experience with Storage 1 KC was great. Natalie was fast, friendly, and very professional. I moved all the stuff from my previous, overpriced storage to this wonderful, much more reasonable storage option. The design had the customer in mind so regardless of where your unit is there is a door that is close to it. The best thing is they have carts so you can push instead of trying to carry everything. I would absolutely recommend Storage 1 KC.
I was blown away by the prices compared to the quality of units offered. I was able to get a large size unit for a cheap price. Easy access anytime of day. Not to mention the great quality of customer service they offer. I would recommend this unit to friends and family.
My Quick review is simple: More than Highly Recommend! Long review: When I moved into my apartment down the street from Storage 1 KC, it was still not even more than a lot with some beams. It built over the months I lived down the road. Only fitting that when moving from that apartment we turned to them for storage. I made one initial phone call, explained my situation and past reason to worry about paying for too big a unit. They held a unit for me without more than a very down to earth phone call. Moving day, it was a breeze and only took longer than it should, because Natalie and I just were having one of those great, genuine conversations, like she was friends with me from back home. Truly great prices, phenomenal service, and we spent maybe two phone calls (one on moving day) + 10 minutes on rules overview, payment and documents etc, getting our unit setup. Purely the smoothest experience I’ve had yet with indoor storage firms! You’d do yourself a disservice not considering them.
Natalie was very nice to work with, very affordable, nice and clean, a nice secure feeling too, I’ve had a lot of storage units in my life and this one by far is the best one I’ve ran across.
Natalie was an incredible help! I’ve never used a storage unit before and this was an amazing experience!!!
I have had a very positive experience with Storage 1! I have had a quick response to my initial inquiry and they were really good about calling to check in with me when I had to keep moving out the possible move in date range. I went in last Saturday and within 30 min had my unit and had moved some stuff in. They have carts for renter usage (Super helpful) and multiple unloading points. The building is clean and the has the best rates for climate control units (i have researched!!) Would definitely recommend
Simple, Detailed, and Quick!
Very helpful and very nice in the office. Very convenient setup and clean facility.
Overall Storage 1KC was exactly what I was looking for. Plenty of room in my unit, tall ceiling and clean. I worked with Natalie and she walked me through all the paperwork and had unit move in ready. It was and easy process and I'm glad to be at Storage 1 KC.
Brand new facility. Great staff. Always welcoming and flexible keeping the customer in mind.
Natalie was soooooo helpful to us! The facility is very clean and new and centrally located for us. We are very happy!!
Easy online process and a helpful human as well. New, Clean facility. Recommended!
Natalie is awesome and very helpful!! This place is so clean, convenient and the best place in Kansas City North!!! Thank you all!!!
I am SO GLAD I found this place! I moved in on day 2 of being open and the owner was super helpful in talking with me about everything and answering my more detailed questions (since I'm familiar with self storage and she could tell). Great rates too! There is a freight lift that is not the most convenient to use but it does get the job done. You roll your stuff in, close the door, hit the up button, walk up the stairs, and retrieve your stuff. There is also a normal elevator I saw on the other side of the building that looked spacious enough to use for moving but I don't know if they like that or not. Carts are provided. There's entrances spaced around the building, which is a great feature that I'm not used to seeing at other facilities! However, I have mentioned that it would be nice to be able to see which exit you're standing at from the inside, from down the hallway. Walking around the place, all the doors look identical from the inside, so when you're new like me and wandering around to find which exit you parked at, it can be a bit difficult. You can't even stick your head out to read it, it's printed on the canopy, so you have to walk out and look, then punch in your code to re-enter. They did add signs with unit numbers on the hallways, which is definitely helpful for new people. I think they should add arrows to them as well, though. A sign saying "2501-2529" at a 4-way intersection is definitely better than nothing but still a little unclear at times. The access hours are standard for what I'm used to. The gate codes are a little long but doable. The sliding doors usually stay open for a while so even if you do have to type your code in multiple times, it's still less often than it might have been otherwise. The exit gate doesn't require a code, it's a weight sensor. You do have to pull up a bit closer than I expected for it to register and open the gate, but it works.
Picky that i am, I found a storage where is like home. Good customer service, clean and high tech safe place. Different size storage for different pockets. Storage 1KC is #1
Very happy with Storage1KC! We needed a storage unit ASAP that wasn’t too expensive. I did a google search and found this place and then was offered an excellent promotion. After arriving I was even more impressed with the pleasant staff and convenience.
First time storage renter and Natalie was great explaining options and costs. Very clean and easily accessible units. Highly recommend
It is convenient for me because I live right down the road.
Very helpful and flexible staff! Clean and new facility
Staff was friendly, helped me decided what size unit I needed to declutter my house! The unit is easily accessible, and I would recommend to anyone needing storage to check it out!
The facility is brand new and thus very clean. I got an answering machine twice but both of my calls were returned which made me feel valued. Natalie was very informative and simply amazing. The prices were more than fair. Currently they are running a special the first 3 full month are half off. The best part was the freight elevators!
This is a great facility! Natalie was very helpful and helped me get the perfect unit! Definitely would recommend!
The property is very clean and secure. The management team was very helpful throughout the move-in process. I will highly recommend this facility to my friends and family.
Very professional, clean appearance. Definitely the best storage solution in this area.
This storage facility was by far the best option in the area. Definitely the cleanest, safest, and best value. Super convenient and I would recommend to all my friends and family.