Very helpful and extremely easy leasing process online. No face to face was required due to Covid 19 and they had the system running very smoothly.

I been doing business here for about 3 years now and so far ive had no issues and everybody seems cool.

Excellent!!!

Outgoing friendly staff that goes above and beyond to make everything really outstanding in hesetawkward times.

Shawna has exc ellent customer service. The lot is nice and clean. Process quick and easy.

I needed a 10×20 unit right away and they had one available. The process was very easy, even with covid-19 restrictions in place.

Staff is great.

Shawne the girl who works here is awsome she goes out of her way to help all the clients and if a problem occurs she is quick to figure out a solution that makes everyone happy.She always has a smile for everyone

Would like to take this opportunity to say that this place is very clean and professional. The staff was most accommodating. I highly recommend iStorage for a safe, secure, and clean place to store your things

Wonderful experience. Nice people and prepared the lock for me. Had the unit ready to roll. Also speedy service.

Great service and assistance was given by the manager as well as her assistant. They were very friendly and helpful - offered a great solution to my request! The manager offered to call me directly on a date two weeks out to set up a payment and she called right on schedule!!

Nice clean storage facility. Staff is well Informed, and have great quick service. Less then 10 minutes after I got there. I was unloading my Uhaul.

Excellent service

Shawna was great! Polite and patient with me as I packed my life away on a spur of the moment! The property is well kept and I was provided excellent customer service! Thanks again Ms. Shawna.

This was my first time getting a storage unit and shawna couldn’t have been nicer! She even stayed after work hours to help us complete everything, she didn’t rush or seem annoyed with us. The unit is clean and perfect for our needs not to mention the price is the best around! I highly recommend!

Very easy setup. Good location and price

The property is nice and clean, and manager was really friendly.

Shawna is excellent and makes my family feel very comfortable with keeping our stuff in Istorage facility

Shawna was great, she showed me around the property and rented me a storage unit that better fit my needs then the unit I am renting down the street.

The property manager was sooo awesome. It was freezing outside, I mean windy and everything & even though the office was about to close and their golf cart had a flat tire, Shanda still walked the property with me. The one I ended up getting was a unit pretty much in the back. She made sure I was absolutely satisfied with my decision. She showed me 5 different units before I decided the right size. I couldn't of asked for a better person. She definitely needs a raise or at least a paid vacation! Thx Shanda

I love this place. It's the cheapest storage facility we could find. The staff is nice and helpful. Easy to make your payment every month. If you need a place to store your stuff, look no further.

Everything went smoothly. Heading out of town, so I was on a time crunch and reserved a unit online the night before. I came in the next morning and was able to finish the process and get on the road.

i was in there last week on Friday an the guy manager was very helpful to my girlfriend on getting the gate code to work for her an she said he was very patient with her he seem like he was enjoying working here but he didn't know where everything was at because he was new to the property an he said he don't want to over step his boundaries with the other manager that works there but he was awesome an love talking to him an hope to see him again here know he works at the other location tho thank you for your time

Very nice young girl I think her name was Maria, was very helpful. She took time away from her lunch break so that I could quickly store my vehicle and she was extremely accommodating. Because I was a veteran, I was allowed to have a lock at no charge. I could just tell that she was very honest and helpful.

Loved the experience here, thanks Maria, for all your help.

If there was a 10 star rating I would rate 10 stars. Catherine is just amazing. Every single time I go to my unit I see her cleaning, or smiling, or talking with a tenant. She made my move in process so easy and fluid. Maria is so sweet and she really knows this property and the ins and outs of the business. My wife says that she has always been patient with her and is so nice to everyone. The facility is spotless, and even when there is a small piece of trash, it is cleaned up instantly. The location is so easyntonfind and is located in a very nice area. I feel safe going to my unit at any point of the day. Even when it is dark. Safety is a huge benifit when sometimes you work late and need to go to your unit late at night. The office hours are very reasonable and They are open late, and open every single day. So that makes it so easy when my wife needs to speak with the manager after work or on a weekend. Very long story short, my wife and I will always rent from iStorage. We would also recommend this specific property to anyone who is in need of storage.

I cannot begin to say all the amazing things there are about this place. It was easy to locate and access. The hours for the office and the facility are really good. The absolute best part is Catherine, the property manager. She was extremely friendly and extra extra helpful and patient. I can't brag on her enough, she alone made this place worth five stars. The facility is also well taken care of and clean. 10/10 recommend you use them for your storage needs. They also has better rates and deals than any other facility we looked at.

Maria is fantastic!!!😀

Great place Maria is a great manager facility looks great

Great customer service Maria is a great person

Maria was very helpful and answered every question I had. Great place and Outstanding customer service.

Roxie was amazing I explained what I needed and wow she knows her business thanks for all your help. If you need a storage this is the place to go!!!

Easy access. Good customer service.

Excellent customer service! Maria and Catherine help me find the perfect unit for my needs. Both explained everything very well. The unit and the facility were clean, thank you ladies.

(Translated by Google) Very good service very friendly. Thanks istorage😀 (Original) Muy buen servicio muy amable. Gracias istorage😀

I arrived a little late and Christina made the extra effort to make sure I got checked in ....saved my day! would highly recommend Simply Self Storage! 😀 Kirsten L. Ive had only good experiences so far with the new management at istorage....Maria has helped me out on several occasions and ha been very knowledgable when i had questions . Thank you guys for being so positive, friendly, and making things as easy as possible! 4-28-2019 K.L.

Affordable, nice and clean.

Maria was great, she even showed me a unit in the rain and was patient with me while I figured out our insurance.

Great people. Great place. Lilly was very nice and helped us a lot. Thank you.

What amazing service!! A storage place is a storage place, however LILLY makes all the difference. This manager goes above and beyond to make this a wonderful experience. She is an amazing person who cares about you and your belongings.

Lilly was awesome! She made this such an easy process, super nice and informative.

Facility is clean and Lilly made the experience hassle free. Very professional

Lilly was so great! One of the nicest, most helpful, personable women I have ever met! Right away I knew I had not only found the perfect storage facility but also a new friend!

Lilly was very helpful and clearly explained all the charges and the storage facility policy.

I am a return customer of your Carrollton store because of the excellent service provided by Lily!

Service was exceptional

Lilly helped me in my biggest time of need!

Lilly the Best

Lilly was fantastic customer service over and above recommend to anyone in the area or abroad. M. Hernandez

We had an awesome experience with Lily. Her customer service was beyond great. Every person should know someone like her.

Lilly is the best .shes so helpful .she took the time to find the perfect until for my needs

Lilly was very nice and helpful when I came in asking for information and then with process of getting a storage unit. She gave me all the information I needed and my best options. And it all worked out perfect. I've been very happy and with no problems at all since the first time I came to this place.

Excellent service, attention, everything very clean in the units, very well explained and speed in processing of the rent, THANK YOU "Lili" !!!!! for your service and attention.

Lilly was very efficient in getting our storage space lined and available. We were stacking stuff up within a couple hours of our online reservation!

Lilley was amazing, she was very friendly and personable, she had a full house and she handle each one of us with the utmost care, I was really impressed, you wont go wrong with iStorage carrollton❤

Lilly the manager of this location take the time for answered all make questions. And make sure I rent something for my needs. Thank Lilly

Good place to store, convenient and Lilly is a very helpful manager

Great customer service....very friendly!!

Lilly and her staff are great.

Maria was amazing!!! She got us the perfect storage room for the perfect price!!! Thank you so much!!!

Lilly was wonderful , very very helpful .

Had a great experience at iStorage! I decided on iStorage after another nearby storage facility left me with a bad taste in my mouth. Reserving my unit online was easy. I spoke with Lili, the property manager, over the phone and she was very friendly, informative, and helpful. She even offered to wait for me on a Friday night after closing because I wasn't sure If I could get there before 6:00 PM with my work commute. Incredibly kind of her! On the day i moved in, Maria in the office was beyond helpful and friendly. She showed me the unit, we discussed paperwork, price, insurance, etc. Maria went above and beyond to help me assure she had the proper insurance information she needed. She was unbelievably helpful and friendly. I'm happy with my choice in facility!

I rarely leave reviews, but the amazing customer service here is just on another level. The manager is extremely accommodating, friendly, and easy to work with. The lady actually cares about her customers and doesn't make you feel like you're talking to a customer service rep, which is what most businesses make it feel like. I would use this company again if I ever need a storage unit. The price is also very affordable. Thank you for everything!

Lilly was a great help! She was very accommodating and answered all the questions I had with ease. The property was great and I felt very comfortable locking my stuff up in storage. Thank you for a great experience!

Lily is awesome. She was very friendly and informative.. IStorage have the best prices and I'm glad I came to this location.

Great customer service, so nice and polite!

Lily is AMAZING. I give her 10 start!

Lilly is an amazing manager. She went outside of her way to help me out. I am happy that I am a customer here.

Lily was very helpful and knowledgeable. Very cost competitive.

Lilly, I can say enough of good things about her, she is so friendly, helpful and provides the best customer service, I've been a customer for many years on this location and she is the best she can be, an exemplary manager. Thank you Lilly.

Love love love this place! I had my storage for a year! And the Lillie the manager was awesome!!!!

Excellent customer service!! Thank you Lilly!!

Lilly has such a great customer service , i was there today and she made the experience a much greater one!!! She explained everything with great detail!! I feel much comfortable having my stuff there! Thank you lilly!!!!!

Great place to store your items!

Lilly is the bomb!

Excellent customer service, friendly and helpful staff. Highly recommended if you need to store your valuables.

Amazing staff and a nice facility!

Mgt was great, price is affordable, good customer service, any issues resolved easily....would recommend to friends

Maria is fantastic!!

Lilly was a great help!!!!

Outstanding service. I recommend this storage place to everybody.

Lilly the property manager is awesome! She went above and beyond to help me get my storage situation handled! I would recommend this location to all my family and friends! Thanks Lilly ☺️☺️☺️☺️

Life saving.

Great place to storage. Clean and safety.

Lilly was amazing! Beyond helpful!!! If you need a storage unit, use this place! Clean, secure and they go above and beyond!

Great place, clean and easy access.

Used this location for almost 3 years. The location is clean, the staff is friendly and they keep an eye on things

Lily from the office was very helpful and sweet! I will continue to do business with this storage unit.

Great customer services

Great service and price. Always friendly and helpful.

Professional, clean and reasonably priced storage. Lilly is great.

This place is the best in the area.The manager rocks. Its super duper clean always.

I feel very safe here and it's always so clean. Lilly is just wonderful.

Lilly is Customer Service at its best. Always willing to help everyone.

Ms Lilly is Simply Self Storage. She is so helpful, honest and just a genuine great person. She goes above and beyond for every customer. Without her here, it would only be bad again

The staff is extremely helpful! They worked with me on the best storage option and focused on the size I needed today. Thank you.

We were welcome by Lilly, who was friendly, fun, and very helpful. Definitely feels like a safe place to rent out and store my items. Just be sure to sweep the floor once in awhile. The wind will blow things into your close door storage unit. You also need your own lock for the unit. You are able to buy one there.

Lilly is the best, she is always here. I mean every day, always cleaning something. Lilly takes allot of pride in her place here. And we all appreciate her.

Super clean and safe.

MS. Lily is such a joy to work with.

Lilly at the front desk is so kind and friendly. She help this lrocpro become less stressful and hassle free. I would recommend this place to anyone.

Safe, clean, and great manager.

If your looking for great customer service and someone who cares about her place. This is it. Thank you Ms Lilly!

Thank you Miss Lilly for all you do.

Great prices and the lady there Lilly is wonderful.

Super clean, and great customer service. Thank you Lilly.

Lilly was so thoughtful and helpful.

This place would be nothing if it weren't for the Property Manager. Her name is Lilly and she really will take care of you the best she can! Thanks so much for helping and making things easier for us in our tragic situation.

Very polite and professional workers, excellent customer service which made sure I didn't miss anything (or forget the gate code, etc.). No hassles whatsoever.

Thank you so much Lilly.

Clean atmosphere. Professional Manager. Highly recommend.

Very happy , thank you!

Thanks for all you do Ms Lilly!

Thank you!

Lilly is always so very nice and helpful. Good people are hard to find now a days. This place found the best in Lilly.

Their customer service is great their manager is fantastic

I like that this lady Lilly keeps this place so clean. Thank you.

Lilly has the best customer service, hands down. Just a wonderful lady to do business with.

Very organized and clean feeling and the front desk lady was enjoyable as my visit. Thankyou Betty Boop

Very fast friendly service will recommend to everyone needing a unit

They’re wonderful. They’re willing to be flexible and Lily is doing a great person. I’m definitely going to recommend her to my friends

Great place to store your stuff. The whole place is very clean and neat. The staff is exceptionally professional and kind.

Grade A service!

Thank you Lilly.

Thanks Lilly!

Thank Miss Lilly

Man when I say this was the best experience every first time having to get a storage when I say I thank God I chose this place to keep my belongings when I say Store Manager here was so helpful and affordable she really blessed my family and I I thank her for this if you need a storage please please come to this place she is asweome Lilly You Rock Girl Keep That Personailty you have you will Continue to receive your blessings boo

Thank you simply storage manager, for the attention to the client is perfect, and I am totally satisfied

Excellent customer service and reasonably priced.

Great Service.

Thank you Lilly.

Warm, kind, friendly!!! That’s why I came back!

Lilly, thank you so much for the first class service, that's hard to find these days.

This is by far the cleanest storage place I have ever seen. And the Manager was not only very knowledgable but extremely nice. Thank you Lilly for your time.

Most thoughtful and professional manager..

Lily was phenomenal. Great customer service

Lilly was wonderful.

Lilly was the bomb!! Smooth service with smile. Great professionalism.

Thank you Lilly!

(Translated by Google) Thank you (Original) Gracias

Thank you Lilly!

Wonderful experience. So helpful all the time.

Great lady Lilly has been to work with, so nice and helpful.

Thanks Miss Lilly

Thank you Mrs. Lilly for your expertise during my time of need.

So very clean, Lilly is the best!

Thank you Miss Lily for all you do here.

This beautiful lady made me feel so welcome. Lily was wonderful.

Lilian (probably spelling her name wrong!), the property manager, is INCREDIBLE!!! She made us feel so comfortable with our choice to store our belongings at her facility. She was warm and welcoming from the second we stepped in the office and was very thorough in answering any questions we had. With service these days I feel like it’s really hit or miss whether you’re going to speak with someone who genuinely cares. Well she hit the nail on the head! They definitely care about the customer and we’ll be happy to recommend Simply Self Storage Carrollton (and Lilian) to any of our friends!!

Absolutely great. The best of the bunch. If you want safe and secure storage and a great staff, this is the place. A plus.

Great lady to do business with.

Great place! Great experience!

Super manager. MS. Lily is. Very clean property.

Lilly is very diligent and does a wonderful job.

My storage is perfect. I got the exact size I needed. This place is great.

I have to say this is the best storage in town! Lilly Hidden the manager on the property has been very helpful and caring with any situation I've had. I would recommend renting a storage unit here to anyone!

Lilly was very helpful, cheerful and friendly, knowledgeable and quick to open my unit, I highly recommend!

Great place very friendly staff.

Perfect customer service.

I went to this location the staff member was nice and very welcoming I recommend them for all your service need and customer service support. Thank you Cody for all your help and welcoming me into a new state.

Great customer service. Fast and easy. Cody was excellent at everything. Thank you for your time. Great prices as well for a large space. Best in the area

Very nice and friendly.

Great Service. Thank you!

So helpful! Very professional & kind!!

I was very nervous and unsure about using a storage facility. This will be my first time ever storing my possessions. Lilly at Simply Self Storage made my transition pain-free and very pleasant. She answered all question with ease. The paperwork was a breeze with Lilly explaining everything in full detail. I will refer anyone who needs a clean and safe storage unit. Thanks again for your professionalism.

Thank you Miss Lilly, your one in a million.

Incredible customer service. She is always willing to help.

Thank you MS Lilly for everything.

Just really enjoy stopping by the office when I come here. Lilly is the most caring lady , she really cares about her customers and her property.

Excellent pricing for the space I required.

Perfect place for my things.

Wonderful experience. Very kind and congenial. Lovely personality, and very thorough, helpful, and effecient.

Great customer service... Lily is great

Well run & maintained facility. Highly Recommended

Wouldnt put my things anywhere else.. Wonderful lady to rent from.

Manager is so friendly and helpful, place was very clean. Than you Ms Hieden.

Thank you so much Miss Lilly.

Management is wonderful!!

Thank you Lilly for all you do here..

Thank you Ms Lilly for all you do.

Super clean, great lady Miss Lilly is.

Thank you for helping me Ms. Lilly!

Gracias Lilly

Excellent customer Service! Thank you Lilly!

Lilly, you were the answer to my prayers.

I have been a customer at this location since Dec. 2017.. I absolutely love the amount of appreciation and love that I get from the employees here especially the property mgr. Lilly! They treat you like family and are very professional at the same time and it's hard to find that type of customer service anywhere but it gives you a peace of mind knowing that your belongings and memories are in loving caring hands... I don't even stay in the area anymore but I will keep my things their intact I recently got a bigger unit so I'm not going anywhere any time soon!!! Big thanks to the Simply Self Storage and their families for making it a great place of business!!

Joy speaking with Lilly and her helping me out today.

Facilities are clean, price is right, and Lilly the store manager went above and beyond to facilitate a wonderful experience. Thank you!

Thank you Lily!

Really nice people that will take care you first even if they got a bunch of stuff going on day after memorial day

Lily...Lily..Lily you helped me calm down and get the storage spot I needed...thank you!!!

The best impressed, I loved

Wonderful experience.

Great service, moving back to the area July 15th. This will be my first stop. Lilly is a gem.

The customer service was outstanding!

Thank you Miss Hieden for everything.

Great price. Very clean and the customer service is the best.

Thank you Lilly!

Excellent service.

Thanks so much Lily.

Reliable, courteous and very clean.

Good Clean Storage convenient to Carrollton and N. Dallas. We have been using this Simply Storage location for several years and are very pleased with the service and fact the storage facility is kept clean and well lit. The manager on duty currently is very proactive and wants to make sure all of our needs are taken care of at the right price. We recently downsized from a 20X10 to a 10X10 - everything worked really well and the price is right.

Ms. Lilly is such a delightfull person in helping us with her customer friendly smile and on it with helping in restroom and its being very clean wow . .she even gave us fresh bottle water in this heat . She truly knows what she is doing here and help towards customers is AWESOME

Lilly was a big help to us today. She was so friendly and gave us a great deal. Thank you for making this to easy!

Lily was just so professional and friendly and the place was spotless. Highly recommend!

Very helpful and considerate.

Extra clean, friendly, helpful, very knowledgeable manager.

Thank you Ms Hidden for all your help.

Friendly,helpfuly acomidating,waited for me to come when closing

Nice Price and Kind Staff. Strongly recommend!

Lilly was very helpful and courteous. Loved my experience with her. Am looking forward to storing my stuff there at her location.

Lilly was awesome!! Made us feel welcomed and was very friendly! :)

It’s a great location and They are super helpful and kinda. You can’t go wrong with Them.

Thank you Mrs. Lily for all your help.

Lilly is very helpful and ensures my storage facility is well maintained and accessable.

You can't get any better than this. MS. Hidden goes above and beyond when it comes to customer service.

Thank you for all your help me Lily. Very much appreciated.

Lily was so professional and helpful. She is such a delight to do business with.

Best customer service around. Lily treats you like family.

Lily was so helpful and professional. Thanks so much!

Lilly was most accommodating to all of my needs. She was very helpful when I needed to store my belongings on short notice. The units are very large and very clean. I would recommend this location to any one of my friends.

Very friendly and informative the grounds were well maintained too!!

Nice ppl ..clean storage space . And secure parking garage ! 5 start for sure ! If you need a space , you need come to simply self storage !

Lily is a phenomenal human being! Being the only manager and living on site she does amazing! Made me feel right at home! Lily should not pay rent due to her amazing customer service, hard work ethic, and intoxicating personality! Thank you Lily for making simply storage a better place!

Lily was great! Feel safe having her on site and great prices as well!!!! I'm shocked at the high level of service and professionalism. Would recommend this location to friends and family.

Just rented storage unit at the Carrolllton location. Lilly was very nice and helpful. She answered all of my questions I asked. Thank you for the great customer service

Had a great experience with the property manager! She explained everything thoroughly and made me feel very safe and welcomed!

Very pleased with the storage size and the price. The manager, Lilly, is very personable and helpful. I would definitely recommend to anyone with storage needs.

Property is ran great!

I have had this Storage since 2012 and they are very professional and friendly..great job...

LOVELY SERVICS, LOVELY PEOPLE!!!! THE PLACE TO STORE!!! 🏊🏊🏊 SWIMTEAMCLICK APPROVED!!!

Amazing facility, and amazing manager. Thank you Lily!

Great place & manager (Lilly) will help you or work with you however she can!

Great rates, clean grounds and Lily goes above and beyond to deliver excellent customer service!

Lilly is great!!!

Awesome.

I’ve had several storage units but this was one was perfect! Lilly was very professional and courteous This was just the right place.

So sweet and kind

Super nice people

Very friendly, well organized, and clean. Manager is very helpful. She made the process very easy. She explained everything needed to know.

Great customer service and reasonable price!

Onsite Manager Lilly is AMAZING! She is very kind, warm-hearted and knowledgeable and takes pride in the property! Best experience I've had EVER when dealing with storage units!

Really nice facilities

The lady was so very helpful

I love this storge place. I got great help it's simple and easy. I have no trouble here at all.

Professional and friendly. Very reasonable. I got my referral fee right away when I refered a friend.

Customer service is amazing lily was so kind and determined to make sure I was set to go

Excellent Customer Service!! Very helpful and efficient, also great prices and deals! I will definitely be a returning customer

I never knew anything about storage. Lily helped walked me through the whole process by showing me around the property. She also was kind enough to bring my storage room closer to the gate to make it more confident for me. Lily is awesome you can't go wrong with this business.

Very helpful, she needs a raise.

It was an amazing place. Very very clean. Best service ever!!!!

Ms Lilly is so awesome!

Lily always took care of us. From the unit to everything else. Always a pleasure having her as a manager who looks out.

Decent location, fair prices, but outstanding management!

Lilly was very friendly and informative! Had a great experience starting new services .

Lily was super helpful when I was trying to finish my move out. Had no issues while I was here. Just the middle of moving.

They are amazing and very understanding with our moving situation and worked with us to help give us the best deal I have not had a better experience with a storage facility than I’ve had t this location. I highly recommended to anyone needing a storage unit!!!!

Great place to store ur stuff 👍

Angela was very kind and helpful. Highly recomend this storage.

This place is awesome management personal. Very knowledgeable .. thank you

Clean, affordable, and convenient. But by far the best part about this place is the property manager, Lilly H. She has helped me so many times with so many things, I am thankful to have met her.

Very positive, very helpful she met ya in the rain and attended us very quickly. Recommend going.

By far the cheapest storage and high quality customer service. I love it here.

Awesome Customer service Lily was very helpful and informative. She made the start up process as smooth as possible.

Great staff and nice property felt very welcome . My property guide Angela Lowe was very nice and informative. I really would recommend this property to anyone

Ideal location with Great Service! Thanks Lily!

Great Lilly!

Very nice and helpful!! 5-2-18 10 am.👍👍

Professional, great rates, highly recommend.

Lilly was fantastic today!! She is so pleasant and has great customer service!!!!

I've had a wonderful experience,at the storage, Above and beyond regular service... Lilly Hieden has been especially attentive And courteous...

Mrs. Lilly Your the Greatest !!! Clean Fast Quick & Convenient Storage !!!! #MakinTheWorldFamous

Lilly was amazing

Lilly is the best property manager I have encountered!

Very knowledgeable, efficient, friendly, and helpful. Overall positive experience. Would highly recommend to everyone!!!!!

Great service starage was available when we got into town.Friebdly and affordable .☺

Had a great Experience at simply storage, so much space having hard time deciding but loved all my choices

Great people

The property manager, Lilly, takes very good care of her customers! She even rented us a space after hours on her day off. We really appreciated her helping us out like that!

Angela is super friendly and helpful! The process to rent a unit was easy and the prices are reasonable!

Friendly service from Lily and Angela! Clean facility

Great prices, great staff, and clean storage units. I highly recommend Simply Self Storage.

Lilly was extremely helpful,and knowledgeable, left feeling very satisfied.thanks again.

Lily was polite and very helpful

What an amazing place! Very affordable, secure, and friendly. Wouldn't go anywhere else!

Nice clean facility. Really great service with Lilly.

Fantastic staff, always super friendly and it’s always so clean! Lilly is the best! Wish I could give 6 stars! Would highly recommend to anyone looking.

Great service. Clean facility.

Simply storage has really made my move as seem less as possible. The representative Angela even stayed late one day to fulfill my requirements. My experience with them has been exceptional.

GREAT ON-SITE MANAGER! A+++++++ Customer Service!!! I didn't know the office was closed today. On Site patrol manager, lillie took my family and I on tour She made my day so I'll happily post review, thank ya!

Lilly was a great help. This location was a lifesaver because they were available during our last minute storage needs before the new years. They were also very affordable.

I m just satisfied for a great servise Alway clean and miss lilly always good attitude.

Great service and management

On Christmas eve I was able to get superior assistance from the property manager of Simply Storage. My hybrid car ran out of battery in the entrance of the parking lot. Shortly after checking out the vehicle the property manager drove by and asked if I needed help. She quickly went inside of the building and grabbed her battery charger. Needless to say it was extremely cold and windy that morning! Then the battery wouldn't charge, She kindly offered me a ride since I had no second car available and was within the city. It was much appreciated and I was so grateful to get a lending hand from someone who was just trying to help! I must add that she also offered a free tow /or to leave me vehicle in the lot until I situated my own wrecker service. A+++++

Lily is quite helpful and very friendly!!

Angela was delightful in helping me find the right storage that worked for me. She was so friendly and happy with every customer. That made my night. Thank you Angela.

Best place to store in North Dallas. This place has teh best customer service. I tried to hire the front desk lady Lillian(?) after she went above and beyond to help me rent a space & asked me to leave a google review. She said no to job, but I am happy to support her. Thank you front desk lady!

Today was a blessing on its own.. Lilly Hieden is the BEST!! She has the best customer service I've seen in quite some time. Keep up the good work and I recommend this facility to anyone..

Lilly is the best in the world! She helped my move in to be the easiest transition. Angela was great help too. Thank you both!

The service was absolutely amazing!!!!

Great storage experience here with everyone I've encountered. Lilly goes out of her way to help anyone.

I just wish there were more people in the world today like Lilly. You will want to store your things here because of her. Thanks Lilly!

Lilly goes above and beyond for her customers!

Lilly knows her stuff and very helpful!

Customer service was great. I work for atlas vans lines. And Angela was great help while I was moving my customer in the unit. I was very pleased thx Angela

Convenient, courteous, safe and secure.

This is by far the elite in customer service. Lilly went above and beyond.

Excellent servicevery friendly

Ms Lilly is very nice & helpful.

I would recommend this place to everyone! Lilly is amazing with her customer service!

Great experience staff is excellent and very helpful. Special thanks to Lilly!

Convenient and easily accessible location, clean property, courteous staff, great bang for your buck!

We had a great experience storing our belongings here.

Lily was so helpful and nice . I will recommend this place to others.

Loved how friendly Angela was and how she helped me pick a space! Clean storages and friendly people this is my 2nd time back!!

Awesome customer service

Lily is a great manager, super understanding and is always smiling. Storage is secure and clean, and customer service is top notch.

Good service

Good place

I chose the right place! Thank you again Angela and Lilly

Angela made this process Simply awesome and made my day that smile is contagious!

I would definitely recommend the Simply Self Storage in Carrollton for storing your stuff. Many thanks to Simply Self Storage's staff for excellent support, especially to property manager, Lilly Hieden, for her professional approach in resolving issues. She has excellent customer service skills and is very knowledgeable in her position.

Great service Mrs Lilly thank you very much great customer sevice.

Very friendly staff

You wouldn't think having a storage unit could be an enjoyable experience but the manager at this location made it just that. She was so kind, curtious and helpful.

II'm so so very please will simply storage and Lilly who may me feel like I been her for years this the place to rent from I promise you want be disappointed

Friendly. Easy access

Lily was so polite.

Lilly helped with everything. She got us all the dollys and helped us. The storage unit is very peaceful!

The manager Lilly was amazing! She was so helpful! I felt the need to send her a Christmas card this year! The facility was great!

Excellent service. Thanks

10/23/17 went to simply storage today walk through the door and was greeted by Miss Angela great personality great smile made my storage buying experience fantastic. I can tell she loves her job they definitely have the right person behind the desk. Thanks Alowe!! Wendell Thompson

Real cool vibes Lilly hooked it up if you need storage come see Lilly she'll set you up with what every fits your requirements!!👌👍👍

This place is amazing. Customer service was outstanding and the storage units are spacious and affordable!😀 2 thumbs up and 5 stars

Professional, courteous, efficient and friendly!

Lily, the property manager, was very helpful. Gave me a tour and worked to get me a discount. Property is very clean and well maintained.

Simply Self Storage is a nice, clean , secure atmosphere and Lilly is wonderful very very courteous and helpful. She put me at ease!

Was able to get the size unit I needed for a great price.

Great, well run, highly secure, reasonable rates.

Lilly was awesome!!!!

Excellent customer service, extremely friendly, and informative. Renting experience made very easy and comfortable.

I rent out a storage with some friends. The management is incredible and very friendly! So good, we ended up renting an apartment across the st. To stay closer to it!

Lily was a big help I just moved from California to Carrollton she was very helpful

Great Service!!!

Awesome visiting with you...Lilly...thank you!

I found this place online. Me and my husband were relocating from Florida and needed a unit until we can get a bigger place. I was in contact with Lilly the whole step of the way. I ended up showing up a day later then my reservation due to issues on the road. But we still had a unit and she actually ended up giving us a unit that was more convenient for us. On top of that me and my husband don't have a lot of experience backing in a trailer. She was kind enough to back in our moving truck with the car attached to make our lives easier. She is a gem and I feel very blessed to of found this place online and the price couldn't be beat for the size of the unit. I would highly recommend this place.

Awesome service, friendly & timely. They were very helpful and active from my first call of interest. I was sold!!!!

Very nice staff.. great storage rates.

Love this place!!!!! Lilly is the BEST!!!

The customer service provided by both ALO and Lily were beyond amazing.

Ms. Lily and her training were super helpful and welcoming. They worked with me and make everything simple and easy! Thanks y’all!!

Lilly is great!!!

I had the greatest experience. Such great customer service with even some encouraging words

Excellent service! Quick and easy. Would recommend!

Best storage experience! Front desk where super professional and helpful

Best service in storages 🤗 Good prices for sizes

Lilly is very helpful and gave me Great Service! She had everything ready for me when I arrived.

Awesome experience!

It is really good..and friendly staff liked it

Lilly was such a lovely person. She stayed after hours to finish my rental all with a smile. HUGE thank you to her.

Very simple and fast. Christina helped me very quickly. No misunderstandings no headaches very easy.

I am very impressed with this storage community. Lilly took great care of me, she went out of her way to let me know the unit I want was available. She was very kind and welcoming. They have great prices!

I recommand this place for your storage needs management fhere are awsome and always on top of it. Safe and reliable place to be. Good pricing and can sleep at night knowing my things are in good hands. Thank youll

Lilly is courteous and professional. She pays attention to her customers and watches out for them too, makes you safe! Thanks!

Lily was awesome great customer service and very reasonable deals highly recommended

This was pleasant and helpful experience. Lily went above and beyond to help and give me some of the best customer service I have seen in a long time.

I experienced top notch service at this storage facility. From getting signed up for a space with Chris to closing it out with Lilly! They are so friendly and professional. If you're looking for a clean, secure storage unit with amazing service from the staff, look no further! Simply Self Storage in Carrollton is the place for you!

Mrs. Lilly was very friendly, kind and warm hearted! She made me feel very welcomed and comfortable right away. I highly recommend storing your items here at simply self storage. Great affordable prices with specials promotions. Who doesn't love a good deal? It's as if, you get TWO deals! Thanks Mrs. Lilly I will definitely be back if I ever need to store my goodies in the future!

Simply self storage is in the best location in area of dfw. The staff is amazing! Lilly made sure my move to Simply Self storage was smooth and she was extremly helpful. I would recomand this place to anyone who is locking to move to the area or just simply livrs lives in dfw area and are looking for great customer service. In the past I've had bad experiences with other public spaces but I must say this place really does blow everyone else out the water!!!

Awesome customer service!!!

Lily is awesome. Great customer service!!!

Staff is very helpful and super friendly

Great experience. Lovely friendly staff. Always willing to help.

Awesome experience great service

Awesome experience!! Lily is the best great customer service wonderful attitude beautiful smile that is why we keep Simply Storage as our place to store our belongings she is the best thank you thank you thank you Lily

Lilly was very helpful!!

Management is one of a kind. A+++ service ,informative and very helpful when questions are asked and polite . Highly recommended if needing a people friendly storage company..

Very easy and reliable people to work with... I Highly recommend Simply Self Storage.

Lilly & Vicky were very professional and sufficient with processing me in & out.

Very friendly & helpful! Made my last minute move so much easier!

We are a moving company here on property to move one of their customers but Lilly & Natasha were very professional and willing to help us out with anything we needed.

Me and a few pals have been renting out one of the larger units for a few months now and the staff has always been there on hand ready to help. (we come through there very often at least once a week) they've even lended some help and threw in some free boxes. you wont regret it.

Very nice and kind! And did everything possible to accommodate my needs.

The ladies at this location were very helpful and great. Will definitely reccomend this location.

Friendly and quick.

Great service! Thorough and friendly!

Renting storage here was a very simple and quick process . Lilly, property manager, was very informative and explained the payments in a way that was not confusing. The site itself is clean and the prices are good!

Awesome service and great prices! I was highly impressed with the service provided!

Christina Jordan is awesome!!!! Great service and very professional. The prices are also amazing. This is the place to be.

Chris was very friendly & helpful. Easy process & great place.

When searching for a self storage in Carrollton Texas, and after reading the reviews I called to reserve a unit. Chris was very knowledgeable when assisting me with the size unit I needed. Everything fit perfectly. Thank you Chris for all your help!

This was one of the most pleasant experiences ever. Please note from the first phone inquiry to the final closing today, Chris went well above and beyond her call of duty...how appropriate for a former soldier. This is the perfect location as well as size and of course, it meets my budget. Thank you all for being there in my time of need. I feel this is the perfect place for my excess. Thank you again. Shay

Christina is super helpful and accommodating! Great storage place!

Awesome customer service and very friendly!

Awesome price ! Great Service!

Clean well maintained facility. Friendly on-site management. I have had this unit for over 12 years. A bit of dust on my stuff, but not a single bug and certainly never a rodent.

The staff at Simply Self is simply amazing! The employee on duty was so kind and helpful when we went to ask her a question. The location and cleanliness is a plus too!

Very professional and knowledgeable

Fast, friendly service. Attendant was very helpful and explained everything in detail. Very clean and we'll kept...... highly recommend!

Great people, no issues.

Very friendly, great service, and excellent rates!

I've used this storage facility for 5 plus years now. Better management. Great customer service and very helpful. So if you are looking for budget friendly storage, this is the spot!

The ladies in the front office were so friendly and helpful! They definitely appreciated my business and were happy to help with all my needs getting my storage set up. Ive rented from other storage places in the metroplex that were not near as helpful. I recommend Simply Self if you're looking for a pleasant experience.

All the associates were really helpful kind and nice and I like the way they showed me everything I needed to see . Thank You Simply StorageCarrollton

Safe and reliable. Couldn't be happier!

Kris is the best. She was the most helpful and respectful. Great job Kris. The storage unit was the right size , thanks to Kris for giving me advice as to how to stack my items. Its clean and safe.

Awesome! Excelente servir. Thank yo.

Very clean, the security is great. The ladies in the office Lilly and Christina were so friendly and helpful. They really care about their customers and are commited to building lasting relationships.

Love simply self storage!!!

Great place, staff is very friendly, helpful and prices are great! I will definitely be spreading the word

This place is great! Awesome people and great prices! Highly recommend this place!!

Lily is amazing! Great customer service, so friendly!!

Customers. Services. Was awesome. With everything great job

Quick and easy to get started.

The facility is very clean and well taken care of. Christina was so nice and helpful!

Lilly and Chris were so sweet and friendly! My space is the right size and the price was a lot cheaper than I expected!!!

Great customer service! This place is extremely understandable and welcoming. Will recommend everybody to get a spot here!!

Lilly remembered when I came in before and knew what I needed! Recommend to everyone!

Thank you

Great

Lily and Christina were friendly and very helpful. I reserved the space online, and when I showed up the next morning, they were ready for me. The facility is clean, and their rate is the best in town.

There great!!!

Excellent customer service! Lilly and Blanca rock!

Very nice & helpful

They're very nice and the premises stay clean!

While I rented a unit there, I was impressed by the friendliness and professionalism of the staff.

Wonderful facility and staff. Clean and accessible units. Very helpful staff.

Lilly and Blanca were the absolute best and great customer service I would definitely recommend coming here before anywhere else

It was a great one

I must say this place is in a great location , and the manager Lilly is so friendly and inviting she makes you feel at home from the moment you walk in. She is as professional as she is nice.

Great service all my questions were answered quickly with precision and in a professional manner.

The property here is always clean and the staff goes out of their way to help. I've had numerous storage units with other companies but was never impressed until I found simply self storage.

Very nice staff, place is clean and well maintained. Very satisfied with my time there.

Lilly has shown the best customer service I've seen in a long time. If I need to store my valuables I will definitely come see her!

Great customer service very friendly. Any question or concerns I've had were addressed in a timely manner and resolved. I would recommend hmos facility.

Have rented here for two years now and downgraded to a smaller unit. Lilly in the office made the transaction quick and easy!!

This facility is awesome from cleanliness & prices to the extraordinary staff! Thankyall guys for taking care of me.

Lilly deserves at least 10 stars for going above and beyond to excell in her customer service skills. I definitely came to the right place to store with her here!

Fun and informative.

Lilly was very helpful at explaining everything we needed to know about storage space and prices.

This place is awesome ! The staff are wonderful people. If you need a storage facility Simple Self Storage is the place to go!

Fast service and good attention

lilly is the best

Great. Customer service

I have been a SSS customer for about 2 yrs. I can honestly say I feel as though we have become friends. They are always friendly, professional and ACCOMMODATING. As a customer I think I require above and beyond services a lot of times, the staff at SSS have never, ever disappointed me. If your in need of a storage facility these are the folks you want to check out. Tell em' Charles sent ya'..........PEACE

Great service¡¡¡¡

Awesome service Lilly was very friendly and nice awesome place

She was great. Nice, courteous, and very helpful and the storages are cheaper then we have seen, highly recommend if you need a good storage

Awesome storage experience here checking things out with Lilly.... Totally recommend whatever place she's working at because that's where I'll be trusting my stuff to be.... #lovehertodeath#strawberryshortcake

The management is very nice and the units are very clean and affordable.

Very nice people

Lily was absolutely wonderful. She showed us both storage spaces we were interested in and then gave us all the information requested. Great customer service!

Most helpful!!!

Lilly was very helpful.

Lilly was very helpful when my wife and I were looking for a storage unit and answered all our questions that we had. Will refer friends

Lilly was amazing! She helped me with all my needs and made the process very simple. Will definitely recommend this company to anyone looking for storage.

Fast friendly service

Every one is super friendly and helpful. The best customer service ever. Highly recommended

Christina is #1. Fantastic to work with. We had Quick paperwork processing and given keys to a clean unit. When you're moving (and dowsizing) everything done simply is a glorious luxury to find. #2. Christina is also a very fun person to meet. Companies are made by the employees; I hope every company has/finds their own Christina. This location and our unit is safe, secure and a convenient luxury at a really great price.

Thank u Lilly for a great storage experience!

Lilly was extremely helpful efficient and fast I recommend her to anybody I was she was very helpful thank you

Had to go make payment as my credit card was stolen and Lilly was so courteous and efficient. She made my day!!!!

Very welcoming will come back

Great customer service

Great

Excellent service very nice and helpfull

I had the best experience working with Lilly at Simply Self Storage. She was more than accommodating with explaining the options available on-site, showing me the available units and offering personal insights on the importance to slow down and think about space available to prevent a quick move into a stacked high and over packed unit.. I know my most prized possessions are safe and I appreciate her and the work that she does as an associate at this great location! Thank you Simply Self!

Extremely satisfied with how things were done here and Lilly was the best of them all!!

Very happy here. I reserved online and I received a phone call confirming my reservation and was able to come in immediately to do my paperwork & see my unit. Fast, friendly, and very reasonable. You should decide yo rent here too. This is my second time in the same location. No regrets.

The company was great and accommodating when I needed to pay a little late on my unit. A good place to store your belongings.

Maribel was very sweet and helpful. And Lilly is fun to deal with.

The staff is very kind.

I just rented a unit from Lilly and she was more then helpful! Great customer service! just dont the find that anymore now a days. THANK YOU LILLY!!!!!

It was a magnificent experience. Very convenient...the staff was so polite and helpful. I wish all business were kind like them

Great management and welcoming staff, clean up kept units and great security

Friendly people great service. Willing to ensure you're happy.

Wonderful service took me no time to get in and out

Everything was perfect!

Property is always clean, and the manager is fantastic to work with.

Easy process. Lillie was nice and professional. The storage unit was exactly what it was supposed to be.

Nice place. Very clean. Lily is super friendly. Good place to rent storage!

We just rented a unit at simply safe storage and I must say that Lily was greatttt! She was very helpful and got us all set with a clean, easily accessible unit. She made us laugh too, but nonetheless very professional.

Lily was great and nice. And great personality.

The staff lily and Chris were very helpful. They made the process quick and painless. On moving day the office was closed for lunch and after I called the customer service line Chris came back promptly and opened early in order for me to get into storage unit with movers fast.

Great customer service

Fantastic place defiantly feel comfortable leaving my personal belongings here and knowing they are safe as a Lot is irreplaceable thanks to the property manager she is great and defiantly made this experience a whole lot easier as moving is already stressful enough thanks simply self storage 10 stars ☆☆☆☆☆☆☆☆☆☆

Thank you so much, excellent thank you so much

Great staff

Excellent services by Manager Lilly

Very nice management!!

Great experience paying my bill and closing out my unit.

The facility is clean and secure but easy to access. The staff is wonderful and very accurate. A real pleasure to do business with!

Great vostumer service..very fast and easy..Lyli the lady at the front desk is very helpful.. :)

The best, their so friendly, my favorite is miss Lilly!

Lilly was a joy to work with and helped me tremendously!!

Awesome place, clean and friendly.

We had a great experience at this place. The person we worked with was a Lily and she was very helpful. On top of that, the prices can't be beat in the area.

Clean facility good rates and great customer service.

The staff are friendly and helpful, and great prices on storage! :)

Landstar customer

I've had a really great experience leasing here. The office staff are friendly and helpful. Easy access and tidy units, too Thanks, y'all! :D

Everyone is always so cordial and happy to help you. The units have some of the better pricing around the area.

Lily was very helpful and friendly. Presents a professional clean environment which was welcoming. Great place and great rates

Lilly is awesome. This place is the cats meow.

This is the right place to store!

Lilly was wonderful.

Very nice person highly profesional and a very enthusiastic person Lilly was fantastic as well as Christina my experience was the best experience ever had at this type of business. I personally recommend anyone who reads this to come in and have the same wonderful experience I had.

Great!Very informative very friendly. ..just great!

Great customer service!

I've used this facility for about 7 years off and on. I'm very pleased with the property. The new lady Lilly was extremely helpful in taking care of my payment. I will continue to use this facility as long as i need storage.

Manager is very attentive and place is clean

Awesome storage