iStorage Self Storage - Storage Units on 10200 Katy Freeway

It was fast and easy online love the fact that you sign everything online application was easy appreciate you all…

Just got a storage there love it

So far, very impressed with the overall experience. The building is huge in that I'm only familiar with one story storage facilities. Building is extremely clean and units are very well constructed with a good visual appeal. My unit was clean and taller than i could stack things with me being 5'11". Security of units seems good from the design used with entry codes into the building and code needed to use elevators. There was only one staff member when i arrived, but he walked me to my unit and explained everything i needed to use my storage unit. Good carts to use to load and unload. Areas are very well lit up and the building has great ac to keep cool which is great when moving during the summer weather here in Houston as it gets HOT outside. If i had to pick a flaw, that the locking abilities of each unit it designed to only accommodate an unusual cylinder lock only ( for which they sell ) and not able to use our own locks that we mave currently have already. But the safety of using these new locks is much great from someone cutting a typical lock to get access to your belongings.

TG was the gentleman who helped me w/my needs… He was so incredibly helpful, knowledgeable & very pleasant to deal with made this experience very pleasurable!!

Never had a weird experience, it's a safe place, cellphone signal gets weak whenever you need to throw some music on to move whatever items you got. Only negative, not enough to drop it down to 4 stars. They give updates to your email if you don't have auto pay setup... there not going to immediately throw your items out.. you have some grace until that happens.

It was an Easy Procedure to rent a unit online. And less expensive each month. Forgot a lock and they sold me one. The mgr was very knowledgeable and helpful with showing me the property.

Excellent place.

The woman that is the manager of the Katy Freeway location is awesome.

Easy process to rent my unit and wine storage. Friendly manager, clean facilities. Great location.

I’ve been just a 1-year renter with ProGuard before they were bought by iStorage, and my change-over transition overdraft charge problem came and went about as painlessly as could be expected (this is also my first time experiencing a buy-out transition period between companies as a customer). Marie was super efficient, clear and explanatory, and even friendly and personable after helping with my account issues, keeping very professional and effective while still being a very gracious conversationalist when there’s time enough to chat! Elevators at the far building close to the car dealership where my previous unit was were clean and functional on my visit May 31, 2022. Wishing all the best to the Traywicks and Marie as well!

Prograde Self Storage has an excellent location, nice facility and friendly staff. Easy access to storage and very convenient hours. We truly enjoyed their services and will recommend to everybody who needs a storage space.

Esta bien comodos los cuartos donde se guardan las cosas

Great place to store your furniture and ur home goods

Kevin gave us such above and beyond service today! I’m so impressed with his professionalism and how he took care of a difficult problem we were faced with today. If I could give 10 stars I would!!!! He was Super accommodating and went far above his job description to help us. This type of customer service does not exist anymore and I can’t explain how much it meant to us. Thank you Kevin for being so amazing! Your a rockstar! - Hayward Pool Products

We were very pleased with the personnel and the facility

They have plenty of carts

Great price, secure and very clean storage spaces. Highly recommend it

Friendly service. Location is great. Building always clean and it seems very secure (especially with all the codes you have to put in).

Great place. Clean, convenient, and very helpful and friendly management.

I like how secure the facility is. The staff is friendly. My only issues were that I referred someone and because I had already paid my rent and was moving out I didn’t get the $25. They gave the discount to the person I referred to them and expected them to pay me. I couldn’t return all 3 keys because my ex had one and I have a restraining order against him, but they were nice enough not to charge me for that key but I didn’t get my deposit back. Management gave me my $25 referral fee. Once we talked about the situation they corrected it right away!!!

Very easy and smooth to lease a unit, facilities are clean and quiet. Large parking spots for loading, large carts for easy transportation, well monitored facilities. Great place, highly recommend.

Excellent service, great location easy access, the building and storage units are impeccable. They have AC on each floor which in the summer it’s a big help. Excellent customer service. If I’m the future I need a storage unit again, I’ll definitely go back.

Everyone with Proguard was a delight to deal with. The original lease was clear, quick and fair. First month prorated, only $20.00 deposit, quick lease termination at the end. They even returned my deposit. In person or on the phone highly professional. The facility is clean and first class with a great design for quick loading.

Impeccably clean facility. Friendly staff. Easy, covered parking which makes loading and unloading a breeze. Love that they have flatbed dollies for tenants to use. Great place for self storage!

Great experience- well kept facilities. Safe and well managed!

Wonderful experience! Helpful staff! Clean location! Really appreciate the ease of access and COVERED areas to load/unload!! In the Houston Heat it is super nice to have covered areas. Big elevators and working carts!! If you are looking to store your stuff this is the place!! Highly recommend

Very clean, well-run, and friendly management. Great experience!

Wonderful Storage place! Super clean, nice and super cool!! I’ve been to “temp controlled” storage places but this place is truly worth the extra cost! Moving things in and out is a breeze! Connie and Mitch are super helpful, kind and a pleasure to do business with!

The Proguard Storage at Memorial City/Gessner has great freeway and frontage road access. You can enter the property from the frontage road or Conrad Sauer. The parking is ALL shaded. The properties is very clean, secure and organized.The units are clean with climate control. Lots of flat bed dollies to use to load and unload your items. The halls are brightly-lite with background music. The property managers Connie & Mitch are very nice, knowledgeable and professional. Great customer service!

The Proguard Memorial Storage facility is great and very cost competitive. The entire parking area is under cover, so you can load/unload no matter what the weather conditions without any issues. They have plenty of carts in each elevator lobby, and each elevator lobby is secured, so you have to have a code to get into the elevator or access the storage units. The management staff has always been very helpful and friendly, and they even provide complimentary cold bottled water to keep you hydrated as you move your belongings in/out. I had previously rented a 5x10 and 10x10 unit elsewhere in the area, and I am paying less per month here for a 10x20. They told me that rates would remain as-is as long as the entire building still had available capacity. That really made me think hard about giving Proguard an honest review. ;-)

Nice couple that run this location.

Very clean and the sweetest people to help you with all your needs. Also very safe for sure never had a worry while renting here. Mitch and Connie thanks for the being so great!!

Wow! Secured, clean, staff very helpful... Easy to manuvear about using their extra large carts, and the elevator makes the trips to and from your vehicle stress free, no matter what floor you decide to rent. They lived up to the special deal of one month free.

Great Experience

I had a the absolute great experience at this new storage! Always very helpful when I needed it! Made my stay very comfortable and reliable!!! Couldn’t ask for a better Safe storage!!!

The facilities are top notch, and as with most moves, there were some delays and snafu's. Mitchell and Connie were very helpful and flexible.

The facility is new and well maintained/ clean. I felt the security system is strong and my belongings well secure. Management team are very pleasant.. I will use this location again in the future.

Really clean property with a covered loading and unloading area. The added layer of security is thoroughly explained by the property managers who were great at explaining everything.

Very clean and convenient. Terms were very clear and just what we needed.

Mitch & Connie are the best. They handle themselves very professionally, but also with a caring manner. Each client is treated with the upmost care. The facility is newly opened with very clean storage units. Being located in Houston Texas, the climate control is a necessity. The heat combined with high humidity levels can wreak havoc on stored items. This facility is centrally located on a major interstate with easy access. Our unit was easy to get to and we felt very comfortable with security. All in all we had a very delightful experience and will certainly recommend this facility to anyone who is looking for a storage facility. Sincerely, Ray & Claudia Nunley Unit# 1112

I have been storing my belongings here a few months and could not recommend Proguard more! Incredible service and well-designed clean facility. The managers helped me and were very kind throughout the whole process. Its a huge plus that the lobby is much nicer than you would ever expect at a storage facility (looks like a hotel lobby) and the hallways are very well-lit and clean. Their carts really help the move in process too and I feel safe here with their heavy duty locks. Thanks Proguard!