iStorage Self Storage - Storage Units on 24620 Franz Rd

Great staff , very helpful.

Awesome customer service, very kind and efficient. Mary was extremely knowledgable, personable and friendly. She represents this business well.

Easy to use

Excellent service office is friendly and SMILES. BEST PRICE IN THE AREA FOR STORAGE .

Excellent service. I'm super blessed to be able to rent a space with dear people. Very grateful! 🙌

Great storage great employees

Na’omi Santiago was always very helpful courteous, professional and very prompt to communicate and respond to our needs during our stay with 3 8x20 storage units. She made the experience worthwhile! Thank you!

This place is the BEST storage facility I have ever used in all of my life. No contact reservations, spotless and quiet. I recommend this facility to everyone. The office is very respectful and courteous.

We toured the facility during the week, signed up for a room online, and moved in on Saturday. Unfortunately, the 10x10' room we reserved was incorrectly described online, as we found out when we checked in on Saturday. Fortunately, Elisa (sp?) recognized the error & found us another, larger room, for which she charged the same rate due to the error. Elisa was pleasant, easy to talk with & understand, and knowledgeable. She redid our lease in no time. The temp in the building with our room was nice, and the room itself was clean. So far, so good...

I was greeted right away very nice n helpful Naomi she. She showed me around n helped me alot thank u for having a wonderful front desk worker you hardly find them around

This was my first time checking out a storage unit and I was recommended by another customer. Naomi was very professional and provided great customer service and was very knowledgeable about the business. I was pleased with my experience at this location and thought it was kept up very well. Once I am ready to gather my belongings for storage I will most definitely choose this storage location. Overall great location and amazing staff.

So far so good

Friendly, informative and helpful staff. Rented and paid for the unit over the phone in just a few minutes. Would have been ideal to do it all online, but they were so helpful, I still give it 5 stars.

This facility was very clean and well kept. The customer service was excellent and helped me with all of the information I was needing.

Amber you’re the best! Thanks for going above and beyond in helping me.

Have to say if you’re looking for great customer service, this is the storage place for you. I’ve been a long time customer & ran into a couple of snags where I had TWO employees go out of their way to help me. Thank you Heidi & Gayla (District Manager) for quickly fixing not just one issue that popped up, but Two. I had double the help & each issue was handled in a matter of minutes. Not hours but Minutes!! You’ll get great treatment here. Stop looking. Iron Guard storage in Katy is your place! Thank you ladies. ❤️

Helped a friend move her things into a unit .

Good prices

Great customer service Amber and Alex both are quick to solve any issues that may come up love the company!!!

What great customer service. Had a small problem and Amber was quick to the rescue to make sure I had everything I need.

Real easy and quick!!

Great custimer service!!!!!

Staff here is friendly, the storage area feels secure and is well kept, although the monthly rate has doubled it is still a fair price compared the the other storage units in the area. Online payments, in person or over the phone makes paying the monthly fee quick and easy. Cars, trailers, campers and boats are able to be stored here.

GREAT CUSTOMER SERVICE! never flooded and my unit was on the end cap.

Michael is always so nice and helpful. I feel like he cares about helping people and wants you to be happy. He's always got a smile on his face!!! I highly recommend Iron Guard for any one who needs a storage. They have the best prices out there!!!

Very nice and secure storage facility. The property manager, Mike, is outstanding! Convenient location as well

The customer service was excellent. I parked my travel trailer there. It was outside and no one messed with it. Totally pleased with my experience there. I would use them again.

Great Service

Great and friendly service

Great place

I have been a tenant for several years and continue to be pleased with the security, safety and quality of the climate controlled units. Mike has always been available at any time to answer any questions and assist with any help I may require.