Black Friday & Cyber Monday Deals!

30% Off Rates + Move-in Specials

Skip Navigation

Storage Units at 951 Ernies Way in Norfolk, VA 23502

Storage Units at 951 Ernies Way in Norfolk, VA 23502

Available units

  
Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...
Google
Nov 23, 2020

Istorage is a wonderful place for friends.

Google
Oct 30, 2020

I enjoyed my visit here a lot very informative and very welcoming got a really good deal actually. Shannon was a real joy and very helpful through the whole process. If I could give Shannon 10 stars I would because she was that great during this process

Google
Oct 30, 2020

Wonderful experience, Shannon was very polite

Google
Oct 14, 2020

Shannon was very helpful and provide great service. I needed a lock and she had the lock and spare keys ready to go for my new storage unit ahead my arrival and after my phone call.

Google
Sep 30, 2020

Climate controlled, not overcrowded and feels safe to enter and exit.

Google
Sep 26, 2020

John explained how things go very well, helped me get everything filled out as they came up, and has been very helpful in what to do if anything changes. Good times.

Google
Sep 02, 2020

Very friendly, informative and helpful!

Google
Aug 31, 2020

Very good service. They make sure that you have everything that you need. John the manager there was very friendly and helpful.

Google
Aug 02, 2020

iStorage is great. In my mother’s passing I couldn’t bare to go through all of her items so quickly and with iStorage I’m able to take my time with a month to month lease that way I can grieve properly. Tammy was/is a sweetheart. She walked me to see the unit before I made any commitments and afterwards she made sure I knew how to operate everything on my own for ease of use. Tammy was very welcoming. The unit is very clean with a nice controlled temp not too cold not too hot. I’m very happy with my decision.

Google
Aug 01, 2020

Both John and Tammy have always provided outstanding customer service. They both exemplify why their customers remain loyal. Their professionalism and attention to duty are actually 10 Gold Stars. They are simply the best!

Google
Jul 08, 2020

Friendly, knowledgeable staff. Very clean place for storage.

Google
Mar 11, 2020

John was great. Stayed after hours to assist me

Google
Mar 07, 2020

Tammy was a extremely helpful.

Google
Feb 28, 2020

Your more than welcome always and thank you for the great customer service that I received.

Google
Jan 09, 2020

The staff especially Tammy went out of their way to make my time there very easy and they were very friendly and helpful

Google
Jan 06, 2020

Tammy personable, efficient, knowledgable. Nice lady!

Google
Jan 06, 2020

Tammy is the best!! Very knowledgeable and efficient!!

Google
Jan 04, 2020

Great place for storage. I used them a few years back and it was excellent. When it was time for me to get another storage I knew EXACTLY where I was going. Great customer service and zero issues.👌🏾

Google
Jan 03, 2020

Great customer service, easy process !

Google
Dec 30, 2019

Tammy was very helpful and cheery, she informed me on everything and had a lovely smile to go along with it. Thank you!!

Google
Dec 30, 2019

Tammy was amazing, she gave me the best customer service ever and was very helpful. She took so much pride in her work I even tried to offer her a job. However, she kindly declined she said she enjoy her job that much. You all are lucky to have such an asset.

Google
Dec 30, 2019

Tammy was very professional and I look forward to working with you all moving forward.

Google
Dec 09, 2019

The people are very friendly and knowledgeable about there products. They price match on the sale items such as the locks making it so you don’t have to run out to buy a lock for your uhaul or storage unit.

Google
Dec 05, 2019

Was here since 2016 on a great deal! No problems here jus make sure you pay on the 1st

Google
Nov 30, 2019

Great people, great service...love em'...

Google
Nov 16, 2019

The staff is always very nice and helpful. They are like our family we go and laugh and talk with them whenever.

Google
Nov 01, 2019

Tammy is Great! She is pleasant and very knowledgeable! She serviced me with a BIG smile!

Google
Oct 29, 2019

It was easy to get started and they were super helpful. They even price matched for the lock. Top notch service.

Google
Oct 14, 2019

iStorage is pretty easy to get to with plenty of security measures in place (iron gate, keypad entries, several cameras). It's the customer service, though, that really makes this a five star review. Tammy was very, very personable and helpful when helping me secure my storage unit, answering all the questions I had and ones I hadn't even thought of.

Google
Oct 11, 2019

Had a great experience renting a storage unit! Took no time at all and staff was very friendly!

Google
Oct 03, 2019

John and Tammy are awesome... Love the customer service..

Google
Sep 27, 2019

Great service from John and Tammy

Google
Sep 19, 2019

Very pleasant and very clean highly recommended

Google
Aug 19, 2019

John was super helpful. I was in and out in no time with the unit I wanted. I highly recommend you do business with them.

Google
Jun 17, 2019

Friendly staff and overall a great experience

Facebook
May 29, 2019

nice people, fair pricing

Google
May 13, 2019

The office manager was professional and thorough. I got the information I needed to get my unit and I am very pleased with the location and facility.

Google
May 02, 2019

Very clean units

Google
Apr 30, 2019

I am a returning customer and love using iStorage they are awesome! The area is clean, safe, and the climate controlled units is even better! I highly recommend this storage company!

Google
Apr 22, 2019

These guys are the best in the area..super nice and professional ! Secure location...and very central to vb and norfolk.. I would highly recommend them ! John and Emma are fantastic !

Google
Feb 23, 2019

This is my first time renting a storage unit. The staff was very friendly, knowledgeable, and helpful. I am very satisfied.

Google
Feb 20, 2019

I visited on a weekly basis for my job and never had a negative or unpleasant experience! Love the staff here and appreciated how organized and clean the facility is! The units I used were spacious and well lit, I didn’t realize not every storage unit facility is not only kept at a bearable temperature but also lit well enough on the inside of the individual units that outside light sources aren’t a necessity. These are all important things to consider if you will frequently visit a storage space and this place goes above and beyond! So far this is my favorite unit I’ve used!

Google
Jan 24, 2019

Very easy access to storage units. Units were very clean.

Facebook
Jan 08, 2019

Excellent service....fair pricing

Google
Dec 06, 2018

Climate controlled units are the cheapest in VA beach and Norfolk...paperwork was minimal and rental of unit was quick and painless...love the fact $25 gets you 24/7 access...would definitely recommend to anyone who asked

Google
Oct 27, 2018

Nice people

Google
Oct 13, 2018

Friendly staff, but they don’t have u-haul trailers, despite what the U-Haul website says.

Google
Oct 10, 2018

Decently priced units. Helpful staff. Clean and well lit. Some of the doors to inside units stick a little, but still open.

Facebook
Aug 23, 2018

Moving from out of state they were very willing to let us park the trailer for a few days while we unloaded. Clean facility and nice staff.

Google
Aug 18, 2018

Ronnette was FABULOUS! She was patient, knowledgeable, and very friendly. She answered all of our questions and left us well prepared to move items into our storage unit! Highly recommend coming in to see her for all of your storage needs!

Google
Aug 10, 2018

friendly service. reasonable price.

Google
Jun 30, 2018

Ronnette is the BEST customer service representative I've ever encountered. She is everything that a true customer service person should be. Very friendly and attentive, addressing all my concerns and questions. Her knowledge, personality and kind smile made me feel very welcomed and confident that I had chosen the right storage unit for my belongings. I have rented several spaces in the past and this was by far the best experience. THANK YOU RONNETTE for making this experience stress-free, quick and simple!!!

Google
Jun 18, 2018

Very nice employees!

Google
May 17, 2018

It looks like my daughter got to review iStorage before I did. We rented a storage unit here. Upon entering, we were greeted by Ronnetta. She was so friendly, it was like chatting with an old friend. Everything was explained so clearly that we didn't have many questions to ask. Initially, we requested a 10 x 20 space; however, she encouraged us to look at that size prior to committing. Thankfully, we agreed. It was much larger than we needed. We needed a truck to move and Ronnetta arranged the rental which made our move that much easier. The facility is located behind car dealerships right off of the boulevard. I have been down this way many times and never noticed, so if you're looking for it, pay close attention. The grounds and building are well-kept. I'm not sure if all of the units are climate controlled, but our building stays at a comfortable temperature. The elevators are a little smaller than many other storage facilities, but they serve the purpose. The doors are not automatic so you do have to utilize the kickdown door holder. The few times I have been, there are only 3 carts that sit in the hall on the lower floor. They are a bit small, but they do the job. It wouldn't hurt to buy some sturdier replacements or additions. All in all, the customer service is stellar and the facility is clean and secure, so it deserves five stars! Thank you, Ronnetta, for EVERYTHING!

Google
May 09, 2018

Ronnette was extremely helpful. She detailed everything out for me and the units are secure and organized.

Google
May 05, 2018

I've really enjoyed istorage! No problems for me at all. The staff was great! Especially Ronetta! She deserves a promotion!!! Keep up the good work guys!!!

Google
May 03, 2018

Got a storage unit here for a fraction of the price that I was paying at Extraspace. Ronnetta was extremely helpful, friendly, and honest. We needed a truck and she helped us to rent one and even got the size truck we needed brought to her facility from another uhaul rental facility. Great customer service and clean facility.

Google
Apr 28, 2018

People who are working here is so helpful for understanding the storage. Ronnette is a happy flower and help us with good instruction. Thanks for help.

Google
Apr 26, 2018

Ronnetta is an amazing help in the office! She is always so sweet and helpful, which makes this storage unit a cut above the rest. Anytime I call on the phone with a question or payment, Ranetta is always so warm and pleasant. She goes above and beyond when called upon, which I greatly appreciate. The storage building itself is clean, well lit, and secure.

Google
Mar 22, 2018

I made a delivery here it was nice and clean place

Google
Mar 07, 2018

Arrived close to closing but Ronnetta was very pleasant and I didn’t feel rushed to transfer to another unit. I will continue to do business here!

Google
Feb 15, 2018

My experience with this storage facility was awesome. It was clean and the staff was always polite and eager to assist. Mark and Ronnette * Rock* ! Thank you.

Google
Dec 07, 2017

Great experience easy-going simple and cheap.. love it.

Google
Dec 02, 2017

The staff is nice and professional the prices are great and I recommended anybody to compare them to any other storage units I storage is no 1

Google
Nov 30, 2017

Great staff with great units and affordable pricing. What else would one look for?

Google
Nov 29, 2017

Overall good experience

Google
Nov 28, 2017

Clean facilities and climate controlled. The lowest rates in town from my research. Modern and secure.

Google
Sep 10, 2017

Beautiful, clean facility. Good staff & very good prices & deals online.

Google
Sep 02, 2017

Great storage for great price.

Google
Jun 12, 2017

A clean facility where Mark and Cheyenne will always take care if you. This is an awesome place to rent

Google
May 26, 2017

Cheyenne and Mark are great at their job. I was given a tour of the facility and it is one of the cleanest I have been to. I was provided with excellent customer service the moment I walked in the door and left feeling that I was given all the information necessary to make my future move quick, easy, and painless.

Google
May 26, 2017

Great great great place. Mark was really helpful, the facility was well lit, clean and in a great location. Very military friendly too. So much better than a lot of other places in the area.

Google
May 26, 2017

I had the pleasure of working with Mark and Chyenne when I came in to check out this establishment, very friendly staff and clean facility overall an enjoyable experience.

Google
May 26, 2017

Wonderful experience! Very clean and friendly staff!

Google
May 26, 2017

I love Istorage the rates are great the facility is very clean and the Mark and Cheyenne are the nicest most helpful people!!! Have recommended friends and family and will continue to do so!!!

Google
Apr 08, 2017

It's ok

Google
Mar 02, 2017

Mark the manager was amazing and very helpful def will recommend this place to others :)

Google
Feb 06, 2017

The property is clean and the lighting is well lit. The office staff is very knowledgeable and Mark and Cheyenne are always helpful.

Google
Jan 30, 2017

iStorage is a wonderful, clean and well maintained facility. I also love how safe and well lit the grounds are. I recently enjoyed working with a gentleman named Mark. He went out of his way to keep in touch with me about the status of my account while I was going through a difficult time. I understand that he did not have to check in with me and he could have chosen to not care, but instead, he demonstrated what true and superb customer service really is. I would absolutely recommend iStorage to anyone who's looking for a storage unit at a great and fair price.

Google
Jan 28, 2017

Great secure storage, friendly staff, real clean and convenient.

Google
Dec 09, 2016

We had some issues in the beginning, however the staff is very understanding!!! My family and I were having financial difficulties and they definitely went above and beyond to help us. I recommend iStorage to everyone. Special thanks to Mark and Cheyenne 😀

Google
Nov 10, 2016

Great service! Cheyenne was extremely helpful! With a busy military schedule she was able to get me in and out in no time. Definitely recommend

Google
Aug 12, 2016

Friendly and knowledgeable, Mark was a lot of help.

Google
Aug 01, 2016

Their customer service is seriously above and beyond the call of duty; I appreciated it so, so much! Mark accommodated me when I arrived after hours and he let me know as soon as he received my paperwork. He answered all my questions promptly and fully. He honestly made the incredibly hard process of moving much easier and much more hassle-free than I expected. Thank you!

Google
Jul 28, 2016

They was very nice to me and offered a great deal that I could afford

Google
Jul 26, 2016

Very professional staff, affordable units, and immaculate facility. They provide carts to make the moving process more convenient and the grounds are maintained. U-haul trucks are available for rent as well.

Google
May 19, 2016

Excellent location staff helpful and will take care of you

Google
May 16, 2016

Thus Far highly impressed with the customer Service I have been shown the Manager is always so helpful and everybody is always smiling being very Upbeat and happy to be doing there job. Love the security in the place feel extremely safe.

Google
May 16, 2016

Great customer service, pest free and friendly personnel .

Google
Mar 05, 2016

Been using these guys for a few months now without any issues. My payments come out automatically on time and the units are clean and free from pests. One thing I've noticed is if you're using Google Maps to GPS your way to this place is that you'll want to put in the actual address of the place (951 Ernies Way) and not use the button for directions from your browser that will make it appear as something like "iStorage Norfolk." Using the latter will take you a back road way that won't actually get you you to where you want to go in my experience.

Google
Jan 20, 2016

Great customer service and easy process with great prices! Dibbi was the woman that helped me see her when you go in shes excellent!

Google
Mar 14, 2015

Angela was very knowledgeable and pleasant to work with. she's a keeper of an employee !

Google
Mar 10, 2015

Angela was very helpful today. She made the process very easy and underatanding. She informed me of the various deals and discounts they had and calculated the best price for my needs. The customer service was amazing and i received a free bottle of water. I will most definately recommend this storage facility to my friends and family.

Google
Mar 09, 2015

After searching for different storage facilities I chose Istorage, this facility has the best rates and deals in Norfolk. I received the best customer service, and an welcoming attitude from staff member Angela, she informed me of which unit would best suite my needs as well as giving me a tour of the grounds. Thank you Angela for your assistance and great customer service.

Google
Feb 14, 2015

I went to iStorage Angela was a great help. I got there at closing and she went above and beyond by staying to help me with my storage needs. I would refer a friend. Great Service!

Google
Jan 23, 2015

From the phone conversation to the actual establishment, Chris has displayed the best customer service I've seen thus far. Its rare to find employees that are dedicated. I only decided to come and get merchandise at that time but I will definitely be back.

Google
Jan 08, 2015

Chris and Julie are awesome employees of istorage.

Google
Jan 08, 2015

Very nice Service and it's very convenient. Best Storage in Norfolk.

Google
Jan 07, 2015

great service; clean space; friendly staff; very welcome to military staff... chris was great answered all my questions and able to move things in around 15 mins later .

Google
Dec 11, 2014

Great location, and the prices are awesome and very decent. The facility is very neat and we'll kept. The workers have great service. We will definitely rent a unit from you all agaim in the near future. If your looking for a storage unit this is a great place to go. Totally recommend. Thanks again !

Google
Dec 11, 2014

Excellent service from the Manager Chris Hardwick. I was in a crunch to move my items and his customer focused attitude and suggested relieved my stress. I have and will recommend to my friends and associates.

Google
Dec 11, 2014

Loved the experience! The property is always kept neat and clean and the whole environment is just so friendly, not to mention their competitive prices. I'd definitely recommend to anyone looking for a storage unit.

Google
Dec 10, 2014

Ms Angela was awesome. Property is very nice and well maintained. thank you Angela for taking care of my buddy

Google
Nov 06, 2014

Great friendly service will recommend to others

Google
Oct 10, 2014

Just moved from Az to Va Bch Va and iStoarge had the best rates. Has the amazing customer service from Chris. He was completely helpful courteous answered all of my questions and my experience exceptional and would definitely come again thanks Chris

Google
Oct 10, 2014

Chris was awesome, he had great customer service and was very friendly and answered all questions asked would definitely come again if needed

Google
Sep 16, 2014

The facility is really nice

Google
Sep 04, 2014

Chris and Angela are absolutely wonderful to work with. Very down to earth people who extend excellent customer service. In the event I need to store items again, I will definitely go with Istorage. Thank you again, Chris and Angela!

Google
Sep 03, 2014

Immaculate service! Best customer service I've ever experienced by far. The staff at the Norfolk, Virginia location (Christopher&Angela) are very nice and hard working to make the customers happy. The prices are very great for the space they are giving and they have a very tidy and clean facility. I haven't experienced any problems with my unit nor my payments unlike other facilities I've been to. Definitely recommend everyone to go to iStorage in Norfolk Virginia.

Google
Aug 30, 2014

Clean facility, friendly staff,

Google
Aug 29, 2014

I have been a long time customer w/ IStorage ( even through the management change) and their customer service has been impeccable! Whenever I had a question or a concern Angela or Chris were always ready to help me at a moments notice. I definitely recommend them if you are ever in need of a storage facility!!! Thanks again for all the great customer service throughout the years !!!

Google
Aug 23, 2014

Chris is always very kind. I really enjoyed doing business here. :)

Google
Aug 23, 2014

Good prices and clean! Very good customer service!

Google
Aug 20, 2014

Neat and clean facility. Great staff, very professional.

Google
Aug 17, 2014

Very easy to get to and had an OUTSTANDING service. Very clean and large storage to meet your needs.

Google
Jul 25, 2014

Wonderful! They're call center was extremely polite just like the manager at the site! They made sure all my questions were answered and were very respectful. The buildings are well kept and I feel safe keeping my belongings there! If you need to talk to someone talk to Chris he's the best!

Google
Jul 24, 2014

I moved in last week. No issues so far. Everything went quite smooth and the price is very competitive.

Google
Jul 21, 2014

Chris is always warm friendly and accommodating. Which is helpful, especially since moving is so stressful!

Google
Oct 02, 2013

I did a lot of shopping around for a storage unit for a deployment and found this place to be MORE than competitive cost wise. It pretty much blew the competition out of the water actually. The real plus for me though was when my deployment was cancelled on very short notice the property manager (Keith I think was his name), bent over backwards to help me out by communicating with his corporate office and explaining the circumstances, which led to a full refund of my money, even though I had signed a contract. If this place were to jack up their prices and become more expensive than the competition, i would probably STILL go back there just because the customer service was so good and they helped me out when I needed it.

About iStorage Norfolk, VA - Ernies Way

iStorage in Norfolk appreciates and thanks all military personnel for their commitment & sacrifice. To show appreciation, we are running a military discount of 5% off for all active military. Simply show proof of active military service. Whether you are serving in our home town at Navel AirStation Oceana or elsewhere, we sincerely thank you!  

At iStorage Norfolk in Norfolk VA, you will get clean and bright self storage with friendly service at amazing prices. Our facility has a number of great features such as:

  • 24-hour Video Recording
  • 7 Day Per Week Controlled Access from 6am - 10pm
  • On-Site U-Haul Rentals
  • Personal Mailboxes Available

We offer a wide range of Norfolk storage units suitable for storing a few boxes of household items to a full apartment of furniture. We have plenty of Climate Controlled storage units to protect your temperature sensitive items. There are a limited number of spots for vehicle, RV or Boat storage so make sure to call and inquire about availability as they rent quickly.

Storage unit pricing varies by unit size, special features, and where the unit is located on our storage facility grounds. Have a look at the "Unit" tab on this site to reserve a storage unit, or contact the office at 757-455-0755 so we can us assist you in finding the storage unit that suits your needs and budget. Check out our move-in specials that offer affordable, cheap storage solutions for all.

We're within a few blocks of Checkered Flag Honda, Auto Connection, NAPA Auto Parts. We are also not far from Virginia Beach Town Center and ECPI University MCI.

The most popular local place for recreation is The Pembroke Mall.

Our facility has a number of great features such as:

  •   24 hour video recording on the premises
  •   Business Storage
  •   Climate Controlled Units
  •   Deliveries Accepted
  •   Dollies & Carts Available
  •   Drive-Up Access
  •   Electronic Gate Access
  •   Elevator
  •   Extended Access Hours
  •   Fire Sprinkler Alarms
  •   Fully Fenced Facility
  •   Indoor Units
  •   Locks Available for Purchase
  •   Moving Supplies Available for Purchase
  •   Paved Parking
  •   RV & Boat Storage
  •   Truck Rental Available
  •   Uncovered Parking
  •   Well-Lit Facility
  •   Month-To-Month Leases
  •   No Deposit Required
  •   5% Active Duty Military Discount

Directions to iStorage Norfolk, VA - Ernies Way

From Aragona Village, take the 1st left to stay on Holly Farms Dr and head Northeast. Make your 1st right onto N Witchduck Rd then a right turn onto Virginia Beach Blvd. Turn left at George St and head back toward Ernies Way where you will make a right. Our facility is at the end of the Cul de Sac on the right.

From Coleman Place, turn left onto Ingleside Rd and then head Southeast on Rush St toward Cape Henry Ave. Turn right onto E Princess Anne Rd then make a left onto E Virginia Beach Blvd. Veer right at George St and continue on toward Ernies Way where you will make a right turn. We are at the end of the Cul de Sac on the right.

Nearest cross street is E Virginia Beach Blvd.

Reviews for iStorage Norfolk, VA - Ernies Way

November 22, 2020
Michele
OVERALL RATING

Shannon was nice!

Nice facility, Shannon was very professional. I never care for a admin fee, this is your job to do paperwork. Other than that! I give them a 4

August 02, 2020
Jason Porter
OVERALL RATING

Great employees.

John, Tammy, and the district manager Marcus where all a pleasure to work with. They were helpful and courteous. The unit I rented was clean. The only shortcoming was all the “automatic” text messages and emails I received about my monthly bill be delinquent when it was not. I even got another email that my bill was delinquent “after” I had paid my bill for the month. This is my second experience renting a storage unit with your company and it was an overall very good experience. I would use your facility again if the need should arise and would not hesitate to recommend it to a friend. Thank you, Jason

July 04, 2020
Joe Guerra
OVERALL RATING

Great customer service and pricing.

Tammy was extremely helpful and accommodating. She took time to show me the facility , was professional signing me up and arranging my truck rental. Very patient as well.

June 21, 2020
Nancy Downing
OVERALL RATING

The temperature control unit is exactly what I needed.

The staff was very accommodating and the process was very quick .

June 04, 2020
Roberta Short
OVERALL RATING

Very professional and courteous

Been with this company for several years. The building is very clean and is run by very courteous and professional employees.

June 23, 2018
Samantha
OVERALL RATING

Amazing

Great people work at istorage. Help with all my needs. Refer everyone I know to it

Chat