Great facility to store our RV, fantastic prices & Ashley was excellent to work with!!

Very nice. 5 stars

I called on two occasions and spoke with Ashley and Darius. Both were very professional and knowledgeable. I highly recommend.

Fast and easy rental process. Clean storage facility. Very friendly and helpful staff. Reasonable price for the space rented. Overall, definitely recommend this facility if you have need of storage space.

Great place to store my furniture and household items! Convenient location off of 280

Very easy to book online. Helpful and very secure. Great place!

Rented unit for three months between relocation to new job. Facility is clean and staff is friendly and professional. Could not have been easier to setup storage.

This was my first experience with a storage unit facility. The staff was excellent and gave us the perfect space for our needs. The facility is clean and well lighted. We would definitely use this location again!

Store RV there. Gated with cameras. Feel it is secure location.

Haven;t rented yet, but everyone is super nice and the units look great! Plus they have the best pricing in the area.

Great facility

Very professional and nice staff

Very nice

Recommend

Great facility. The manager Darius, is very easy to work with he knows what he’s doing he’ll help you out make sure everything’s ok and a good person to talk to

Great people, Ashley and Darrius were tremendous. Immediately got me help and into my unit and taken care of. 10/10 would most definitely recommend. Sensational customer service.

I’ve had my share of bad experiences and storage places but Darius was great help ! Aside from the great customer he helped me find a great storage for the best deal. I would definitely recommend him and his location to anyone looking for a storage

Rented online, was easy

Rent online. Was easy. place is big- easy to get turnt around

Great customer service! Antwaun was very knowledgeable and helpful when it came to viewing the storage space and setting everything up.

It was easy to rent online. I called the call center first to verify sizes (website marked call on certain sizes). Call center was helpful. Signed up online. Then Ashley called to introduce and explain how they work. Very pleasant and helpful. Looking forward to moving in.

I have used them for years. Great facilities. Very clean. Always feel my items are safe.

Ashley gave great customer service! Need a storage unit? Go to I Storage off of 280!

Clean, safe and convenient.

Great Storage Facility.

Love this place but it's very big so make sure you know how to get to your unit. Staff is friendly and helpful.

Ashley was great. Offered me the best way to get the best deal. She found a storage unit of the right size near my other units for me to rent. Very professional and personable.

Clean and very nice employees

This is a great place to store your things. The staff on 280 is so polite and helpful. The drive through convenience is excellent!

I love the fact that you can drive in to get to your unit and not be in the weather

Darius was a big help! 5 Stars!

Great! Customers service!!! 5 stars

I have used this iStorage location before and they are the best. The employees are always very friendly and extremely helpful

Very friendly and well informed and helpful

Very friendly and on time.

This is the best service that I have ever got. I drove from TN to AL and got hung up in traffic and they waited for me and we are nice as ever. I would recommend this Storage facility to anyone.

I highly recommend iStorage Self Storage. I had a unit here with previous ownership and my most recent experience with new ownership was no different. The customer service and ease of access has been outstanding. I also like the ability to shop for, reserve, and rent storage units online. I think the prices are extremely competitive and it might be hard to find better pricing anywhere else.

AMAZING!

Helpful staff and was a quick process to get set up!

First, I want to say the people working at iStorage who helped me get a solid highest grade, both were knowledgeable, polite, fun and efficient. The facility as a whole gets better than 4 stars. My issue is that I rented a small space advertised as 6 feet by 2.5 feet. The space is smaller in both dimensions than advertised. My items would not fit due to the smaller than advertised size. I had to stack my heavy smoker on top of other items. A few inches cheated on a larger space might not be a big deal, but it’s a big deal for me when I think I’m getting 72” by 30” and actually it’s 65” by 26”.

Adreanna Paul and the whole office staff at iStorage are THE BEST!!! Thanks guys!

Customer service with Darius is great and clean facility.

Awesome, clean, friendly facility

Awesome facility!

Great customer service with Darius. Thanks again

Nice people in the office, storage building is nice and clean. I like how you can drive in the building and unload! Great location (Inverness Hwy 280 B'ham, AL)

Great facility!

Good People. Good Place.

Everyone there is so thoughtful!!!!!!!

Adrienne & Darius were very friendly, and great customer service.

Friendly staff. Great prices. If you get an upper level unit, they have a very convenient ramp. You can drive inside the climate controlled area, so you don't have to load an unload in the elements.

I love istorage. I had to get this storage on short notice and just picked the one closest to me so I was a little nervous at first. The people that work here are so helpful and kind! The prices are great and affordable, I will definitely use them from now on!

We have used this storage facility to store some of our daughter's things over the past two summers. It is conveniently located near her college and the manager, Darius, is very easy to work with since we only need the unit from mid-May to late August. The payment website is easy to use and the facility is very clean and secure.

Rented an outside storage parking space. Checkin was quick. Manager was easy to work with, returned my calls.

The process was quick and easy and the cost is really fair. The facility is clean and user friendly. I have a 30 ft pull behind camper and they leave enough room for you to maneuver with ease.

I would definitely recommend this storage facility. It is very nice, well lit, climate control as set in their policy. The facility is well maintained and clean. The staff is amazing. They are very helpful. If you need assistance outside of office hours, there is no issue with getting a response. They are very nice people. I give them 5 stars and definitely recommend this storage facility. I have rented in other storage facilities prior and this is by the far the best overall.

Very friendly and courteous. Great customer service. Facility was clean and storage space price reasonable.

I rented today at istorage the employee was very helpful and the system is very organized.

Incredibly helpful and friendly staff!

Great customer service here. Scharlotte is smart, personable, and was most helpful in all of my interactions with her. Highly reccommended!

Darius Hill was excellent when assisting me to reserve and purchase storage for my husband's food truck. It was a Saturday and we weren't going to make it to the location before closing time, but Darius provided multiple options and stayed late so my husband would be able to gain access to the storage once his event was over. I was in another state at the time and my husband was working his event. So, without Darius's patience and extra time, I was able to provide what was needed electronically and he got the reservation completed. Thanks Darius, you were a Godsend and you are a huge asset to iStorage. Now whenever I hear someone say that they are looking for storage, I will immediately think of and recommend them to Darius and iStorage. He should be promoted or given a raise immediately. Thanks again. Stanley and Pamela Hill

Staff is warm and professional. Scharlotte made my experience there the best i have had in any customer service interaction.

Yesterday I rented a storage unit here, and found the staff to be professional, helpful, and friendly. They answered all questions thoroughly. The units are indoors, easily accessible, and user-friendly because of the abundant supply of pull carts. Even the guy at the call center, whom I spoke with in the initial call, was helpful, friendly, and even funny. Until today I’ve never written a Google review but this one is inspired by gratitude.

Scharlotte has great customer service. We reserved and rented the same day. Thanks a lot.

I recently purchased an RV that was already being stored at this location. Today I went by to put the 'space' in my name. Sharlotte was very helpful in making that happen. She was a pleasure to deal with and this Simply Storage location is very convenient for my storage needs.

Just moved to the Birmingham area and needed storage, Simply Self Storage has the best prices in the area and climate controlled! Scharlotte called as soon as one was available for me and told me everything I needed to bring with me. She was amazing to work with! I was so scatter brained and got lost, but she had everything ready to go for me and led me in the right direction. I was in and out of the office in 10 minutes while my husband was already loading our unit. Couldn't ask for a better experience!

Talk with Darius on the phone about a unit , he was very nice polite, and patient with me. Darius answered all my questions in a professional manner

Scharlotte and Darius have been great! At first, there was no unit to meet my needs. They have been patient as I’ve checked back a few times. When a unit opened up, they called me and I leased the next day. They are friendly and laid back; you will enjoy working with them.

OMG Scharlotte is the freaking best!!! I've previously delt with Public Storage and their customer service sucked, but not hers..She's such a doll and goes over and beyond to help you out.

Scharlotte was beyond helpful! She was so friendly and personally made sure we found the perfect unit to accommodate our needs.

I have been a tenant at Simply Storage since they took over from the previous ownership. I travel a couple of states for my job and without the help of Darius and Scharlotte I would be lost. They are extremely courteous and accommodating. The business is always spotless and they continuously look for ways to improve it. They are fantastic! Highly recommend.

Scharlotte She was very helpful with picking a Space and worked with me for the circumstances.

Scharlotte was a great person and helped us at this hard time. She was so very helpful. It was a pleasure doing business with her

Scharlotte and Darius were great! They answered All my questions and showed me around until we found the perfect unit!

Scharlotte was very helpful and the rates a some of the lowest I’ve found. Good area of town, secure, climate controlled, indoor!

I worked with Scharlotte and she was great. She took me to a couple units twice because I was being indecisive and she didn’t complain at all. She was professional and the price was right. I would definitely recommend simply self storage.

Great office staff. Really easy to reserve and get started. Darius and Scharlotte were great and very helpful. I highly recommend.

Very easy to acquire a space. Went it and got it the same day. Wonderful customer service from Scharlotte

Scharlotte was great. She shown me a better storage unit and it had a lot more space that I needed.

Scharlotte was MORE than helpful today. She was so personable and walked me through the whole process of seeing the unit, then the paperwork to rent. She took the time to go over any questions I had and I really appreciated that. I had a storage unit at another storage company and NO ONE was as nice or helpful as Scharlotte. Also, the space was very clean!

Schalotte could not have been more pleasant or professional as I checked into to rent a storage unit. She personally walked me to the unit to verify it was satisfactory, discussed all aspects of the rental contract, showed me how to open the garage doors at both ends of the tunnel, and opened the entry garage door from the office the first time I attempted to enter the tunnel so that I wouldn’t need to stay away from the 20 ft U-Haul truck any longer than necessary. A perfect employee from this customer’s perspective.

Scharlotte and Darius were very helpful in finding me the right size storage place for my business needs. They were very professional and nice. I highly recommend.

Darius was exceptional professional and a great manager! Thanks for always providing good service

Darius is an awesome manger and helped me out with all my needs.

Scharlotte and Darious are awesome! They’re extremely professional and actually care about their tenants! If you need storage needs definitely contact these two!

Professional Staff!

Very cooperative and easy to work with. Good problem solver.

Worked with Scharlotte and she got me squared away. Straightforward and seamlessly.

Darius was very helpful and made the experience easy and answered all our questions.

Darius and Scharlotte were great!

Really love this Storage. The people are very friendly.

I would highly recommend this facility to my family and friends; My experience was enjoyable and the employees were professional and friendly.

This is a great self storage facility. The staff has a great attitude and is very helpful in every way. The services that are offered is great and affordable for everyone wants and needs. I would recommend this storage facility to all family and friends.

LeAndrea Herron and Andrea Hayes are the absolute best. They are so professional and knowledgeable. They helped us through every aspect of getting a storage space for our RV and we can not thank them enough. Also, Darius has been a great help in the original finding of great space. Thank you all so very much!!!!

I was in a bind, moving from Atlanta to Birmingham and needed a storage unit to move into within 24 hours. The ease in which they got me into a unit was incredible and at a great price! The staff is incredibly helpful and was even willing to stay after hours for me to arrive from Atlanta with all my belongings and get me checked in. Very thankful for them and definitely recommend them.

Relocating and needed a storage unit. I went to Simply Self Storage and was impressed with the time Darius took to show me the physical size of the units and tour of the facility. I ultimately went with a 10x10 climate controlled unit, and the drive in feature of the facility is a nice bonus. The only negatives here are that some halls have 36 inch doorways, which could make moving large items in and out more difficult. Also, they do not yet have elevators, so ramps are used to move supplies to the 2nd floor units. Elevators are supposed to be installed in the next couple months according to Darius at SSS.

Nate, the manager, was wonderful to work with. My move from out of state to Birmingham was made as stress free as possible, thanks to Nate. When I rented to small of a unit (prior to our move) Nate generously worked with my husband and I to transfer into a larger unit. This happened to be after hours on a weekend! Not many people go above and beyond like Nate!

After selling my home I needed a clean, secure, climate controlled temporary home for everything I owned and worked so hard for. I needed someone I could trust. Some people may think there is not a lot to consider when renting a storage unit. You pay your rent, visit your storage unit when you need to get something or put something in, and that's all there is to it. I disagree. Nate, the property manager treated me like family from the time I walked into the office. After all, I am basically moving into his house. Although I did not see Nate for five weeks while he protected all of my belongings, when I walked into the main entrance, an hour before they opened, he was already there and greeted me by name with a smile. Moving is stressful. Do yourself a favor and let Nate take care of you and your belongings until you can take your belongings back home with you.

Rental was fast and easy. Erica did a great job helping me find the perfect unit. Thanks!!

Erica was awesome!! Very friendly