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iStorage Self Storage - Storage Units on 50 Ward Way

 

Nearby locations

Available units

  
Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...
Google
Sep 07, 2023

Dwayne was top notch!!! Customer is now 10/10.

Google
Sep 02, 2023

I was greeted promptly, and assured that once the property manager finished with the customer she had on the phone she would be happy to assist me. She provided excellent customer service and helped make the rental process a breeze to complete. I would recommend this storage facility and company.

Google
Sep 01, 2023

Definitely great customer service. Dewayne was very helpful and even chatted for a few and learned a few things about life. We need more positive individual like this in this world

Google
Aug 31, 2023

Great speedy service

Google
Aug 29, 2023

This location in Homewood, AL was an amazing experience. Dwane at the front desk was very helpful & kind as well!

Google
Aug 23, 2023

Dwain & Shanta

Google
Aug 01, 2023

Mr Dwain helped so welll pls call them

Google
Jul 31, 2023

Dwayne was excellent and customer service top notch. Highly recommend iStorage and Dwayne!

Google
Jul 30, 2023

Good location,the best pricing,and quite helpful

Google
Jul 26, 2023

Great storage unit! Always make sure rooms are secure.

Google
Jul 26, 2023

AWESOME SERVICE!!! Highly recommend!!

Google
Jul 12, 2023

Has some issues renting a unit online but when I came in person, Dwain Moody, the property manager solved everything with a perfect “can do” attitude!

Google
Jul 12, 2023

Dwain Moody was the best help when we had issues with our online lease! Definitely lease here if you can and do it in person!!

Google
Jun 23, 2023

Great location super nice staff.

Google
Jun 02, 2023

I give it a 5 star rating, for convenience, location, and price. Could really use later hours.

Google
Apr 03, 2023

Dwain and staff were excellent. Thank you.

Google
Feb 20, 2023

Very nice good communication

Google
Feb 04, 2023

Kelsey and Shanta we're great very patient helpful and made sure everything was ready to start moving in I look forward to doing business here with those wonderful ladies very nice their vibes were just great and I want to thank them very much for a great job

Google
Aug 17, 2022

Latasha was very helpful with my reservation and move in. Highly recommend this location.

Google
Aug 15, 2022

The property manager never seems to be on site, but the 800 number will help you. I just rented a unit and there was still stuff in the unit. I called the 800# and they helped me change the unit and I have one that is empty and clean.

Google
Jul 18, 2022

Great prices, friendly staff and clean environment. My only complaint was that there was nobody inside to let us in cause they were on lunch break but it was impossible for a new client to go in due to the gate requiring a code to open; But calling them helped and we were able to get a unit in a matter of minutes. Before coming here, I suggest calling just in case.

Google
Apr 20, 2022

Joy was very helpful in helping me get a storage for my catering equipment

Google
Mar 10, 2022

Even in the Rain Joy assisted me with showing a unit I was having such a bad day she was nice and helped me threw it

Google
Nov 30, 2021

Went by to price some units and spoke with the manager Mersades. She actually had 4 units my husband and I will be renting all of them on Friday. She was very nice. She went out her way and spent around 45 minutes with us. It's hard to find good customer service these days but she is definitely the best we have come across. We visited 3 different places in the area. They offer the best prices as well. I would highly recommend this place to anyone looking for a safe place to store your things.

Google
Sep 22, 2021

Nice smooth quiet environment.

Google
Apr 24, 2021

Nice

Google
Jan 23, 2021

I just rented a unit for my band at this location. Justin was working at the desk and he was very kind and helpful. If you're in the Birmingham area looking for a storage unit or a place for band practice, this is the place to go.

Google
Jan 16, 2021

Great and quick service getting us set up in a space for rental. Great rates that beat most locations around town.

Google
Dec 29, 2020

Needed to store household goods in a hurry.

Google
Dec 22, 2020

Okay, no problems with them

Google
Nov 04, 2020

Justin was incredibly helpful and knowledgeable. He was very friendly.

Google
Nov 04, 2020

Absolutely superb!

Google
Oct 28, 2020

Great service and most reasonable prices I found! Did everything possible to accommodate us!

Google
Oct 10, 2020

Fantastic service. Friendly, fast efficient. Couldn’t of asked for a better experience. Customer service at its finest!

Google
Oct 05, 2020

Great staff and great location

Google
Sep 30, 2020

Great Professionalism.

Google
Sep 28, 2020

A great guy he is...knows how to listen and handles his clients professionally.

Google
Sep 24, 2020

Had an outstanding experience here. I had multiple questions about the units here. Antwaun was very knowledgeable and courteous in answering all my questions.

Google
Sep 18, 2020

Antwaun was SUPER helpful and knowledgeable when it came to my storage needs and made the entire process stress free! DEFINITELY recommend!

Google
Jul 22, 2020

This place is absolutely amazing! From customer service, to how organized/clean this place of business is, I can safely say that I will be amped to work with this place of business again. I would like to put the spotlight on a certain worker; Antwaun. He was extremely respectful, kind and understanding of my issues and answered any questions I had. He is an amazing worker and his manager/boss should be proud to have someone like him on their team. Thank you all, especially Antwaun, for treating me extremely well.

Google
Jul 22, 2020

Great people! Justin is always making sure the location is nice & clean. Great customer service. Highly recommend.

Google
Jul 21, 2020

Antwuan provided our family with fantastic service and I will be recommending iStorage to my friends.

Google
Jul 15, 2020

Justin is the best property manager! 10/10 would recommend this facility

Google
Jun 22, 2020

Antwaun gave me a tour of the property and was very polite. A very well spoken and mannered guy. Customer service from him couldn’t have been any better

Google
Jun 22, 2020

Customer service was great! Antwaun helped answer any questions I had!!!

Google
Jun 20, 2020

10/10

Google
Jun 18, 2020

Customer service has really improved. I enjoy talking and interacting with the staff. Anything I need gets done or resolved right away.

Google
Jun 12, 2020

Super friendly, helpful and fast!

Our Website
Apr 18, 2020

Customer service was great and the experience was very seamless.

Google
Mar 19, 2020

Antwuan was extremely helpful - provided excellent customer service! I highly recommend iStorage!

Google
Mar 12, 2020

Very professional and friendly

Google
Mar 06, 2020

The receptionists Donna is extremely helpful and knowledgeable! Great place to rent space

Google
Feb 22, 2020

Easily setup an appointment and got everything started. Professional staff and plenty of room for parking our camper.

Google
Feb 20, 2020

Donna is the most helpful, inviting, insightful, and resourceful store manager ever to grace this mortal plane. Jesus Christ himself could not do a better job. Wow. 10/10. !!!!

Google
Feb 18, 2020

Great service!

Google
Feb 13, 2020

Donna made booking a last minute emergency storage unit way less stressful than it could have been. Professional, courteous, and friendly! What am awesome experience!

Google
Feb 08, 2020

I stopped by istorage to get some general information about the rental process and the associate was very knowledgeable and very helpful and made sure that I understood the process. I would definitely recommend this location for rental. Her customer service was wonderful

Google
Feb 04, 2020

Donna has great customer service! !

Google
Feb 03, 2020

Good storage for competitive pricing. Donna is always super helpful and friendly.

Google
Feb 01, 2020

Great customer service!

Google
Jan 27, 2020

Donna is great

Google
Jan 27, 2020

Donna has great customer service

Google
Jan 21, 2020

Donna is very nice and has great customer service

Google
Jan 20, 2020

Great service, Antwaun was awesome!

Google
Jan 18, 2020

Clean and Duct off..of u drive to fast u might miss it...

Google
Jan 18, 2020

Super friendly and helpful, even when my plans change! 11/10 would recommend!

Google
Dec 28, 2019

Clean, friendly great place

Google
Nov 06, 2019

Good

Google
Aug 30, 2019

Tiffany did a wonderful job in resolving the storage issue we had. She was patient, considerate, knowledgeable, and friendly. She calmly explained the issue and handled it accordingly. In this customer's humble opinion, Tiffany is a valuable asset to IStorage and is a wonderful person. We look forward to working with her in the future.

Google
Jul 30, 2019

The person on duty was caring , professional and patient. She hd determination that this process as not going to cause us the problems. Thanks

Google
May 01, 2019

Super fast and efficient at getting you set-up with a unit! They communicate really well to make sure they are available for you when you're ready. Adreanne was very helpful and friendly! This was just what I needed. The location is convenient and well secured as well.

Google
Apr 20, 2019

Great place. Out of way of main drag and secure. You have a band? They rock out!

Google
Mar 06, 2019

Good place. Seems like a trust worthy place.

Facebook
Feb 13, 2019

This place has great rates, is a secure location, and has a super helpful and friendly manager. I'm glad I chose them for my storage needs.

Google
Dec 05, 2018

Great customer service! Super friendly and very helpful getting everything set up.

Google
Jun 30, 2018

I visited Simply Self storage to inquire about a unit and Donna and Adrianna were very helpful with getting me all the information I needed. They are superstars in my book.

Google
Jun 30, 2018

My experience with this location was awesome. I contacted this location with several questions and they were fully answered and explained. I can't wait to become a customer here. Thank You

Google
Jun 30, 2018

Adreanna Paul and Donna Palmore are very sweet young ladies and provide great customer service!

Google
May 31, 2018

Adreanna + Donna had great customer service skills and were very informative. They answered all my questions and I had a delightful time.

Google
May 01, 2018

Adreanna and Donna were very friendly and helpful. Adreanna showed us our storage building and gave us a lot of good information about the storage unit! Donna was super kind and helpful! Good place!

Google
Apr 16, 2018

Adreanna was so nice and helpful!!!!!

Google
Mar 31, 2018

Very good experience. Donna and Adreanna were very helpful.

Google
Feb 04, 2018

Donna was very helpful. She answered all of my questions.

Google
Dec 23, 2017

Scharlotte and Darius are very helpful. They always give a friendly greeting and answer questions effectively. My storage unit is the perfect size and has stayed clean and dry. The facility is easily accessible. I got a great price for my unit; however, the price increased a good bit after a year of storing.

Google
Oct 26, 2017

SCharlotte and Donna are super sweet. Excellent service with a smile. Would recommend for anyone!!!!

Google
Oct 02, 2017

Great Value, professional staff! Andrea was Super Helpful and very nice to work with! Highly recommend

Google
Sep 16, 2017

I needed to upgrade my storage unit to a bigger one, and Andrea helped me with this. She was very polite and helpful. She made it easy and very quick for me. I appreciate this positive experience and i'm very glad that my things will be kept safe and clean here at simply storage on Ward way. THANKS!

Google
Aug 28, 2017

From the first day of entering my storage unit, until my first payment. I've had nothing but perfect customer service from this company. Kind , friendly and they try to accommodate you with exactly what you ask for... I'm so glad I came here to place my items and Ms. Andrea, who works at 50 ward way , in Birmingham, Alabama, is just awesome. She makes sure you understand your contract and walk you to and from your unit to make sure it's clean and exactly what you want... So glad I'm here...

Google
Aug 26, 2017

Great services nice friendly and courteous I would recommend this place to anyone

Google
Aug 18, 2017

Andrea was of a lot of help always stay connected to letting me know what was goin on and all details. Best decision I've made in a short period of time.

Google
Aug 18, 2017

Andrea has done a great job in helping me with my rental unit. She is very friendly and so helpful. Well done Andrea!

Google
Aug 07, 2017

Andrea OMG!!!!!! Was the best help ever. She was patient even when I didn't know what I needed. She helped pick out the right size for me, she actually walked me to the unit I was getting , who does that ,customer service to a whole other level. I talked to one of the current customers and they love her and so do I . GOOD CUSTOMER SERVICE is a rarity nowadays it's feels really to know that it still exists.

Google
Jul 25, 2017

Andrea was very nice ,very good service 😀

Google
Jul 19, 2017

Andrea was very nice and helpful to me when it came time to look for a storage unit. She had no problem showing me the unit I signed up for and then another unit that would better accommodate my needs than the former. Everything was very quick and painless and came with a good price. Thanks!

Google
Jul 12, 2017

Andrea was very helpful, friendly & a positive attitude!!!

Google
Jul 11, 2017

Good experience working with Andrea. Great follow up.

Google
Jul 07, 2017

It was a good decision to rent with Simply Self Storage for the summer so my son didn't have to bring ALL of his college dorm room stuff home to our house! It was very easy for my son to put his things there and drive home. Andrea at the Ward Way location has been very helpful in answering our questions and makes me feel like my son's things are safe and will be easy to pick up when he gets back to school in the fall.

Google
Jun 04, 2012

Seriously as great of an experience as I've had with ANY company. April and the team are top notch, on the ball and always helpful. I have nothing but positive things to say about them and their facility. I will recommend them to anyone who will listen!


Nearby locations

About iStorage Birmingham, AL - Ward Way

iStorage Self Storage in Grace’s Gap, AL!

Just South of the heart of Birmingham you’ll find our Grace’s Gap facility at 50 Ward Way, tucked where Robert Jamison Road meets West Valley Avenue. With quick access to Interstate 65, our facility is easy to access from anywhere in the area. Only minutes from the University of Alabama at Birmingham, Alpine Bay, US Army Reserve and several local lakes and State parks. We are as easy to find as we are to store with!
Self Storage Built for You

At iStorage we have a reputation for offering only the best storage solutions, and our Ward Way facility does just that. Offering only the best security features, including security cameras, outdoor lighting, secure keypad access, and a fully fenced lot. In addition, we offer extra features to make storing with us easier, like wide aisles for easy truck access and packing supplies on site.
RV and Boat Storage

Because of our proximity to local waterways, camp sites and state parks, we knew our facility would need to have the best RV and Boat Storage. So, we did just that by offering wide aisles for easy access, plenty of large parking spots, and an electronic gate. Never miss a day on the water or campground, when you store with iStorage Grace’s Gap
Access Made Easy

At iStorage we want you to always be able to get your things. To make access easy and stress free we added thing like extended access hours, unique keypad ID, and electronic gate. Paired with top notch security we are making self-storage more seamless than ever before.

Storage for Military Personnel

-Our Grace’s Gap location is close to our longstanding military traditions. We are proud to help serve our active and retired military with easy month-to-month leases for flexibility, the best in security, 5% active military discount and the ability to pay online at any time. No matter where you are in the world, have peace-of-mind that we are keeping your belongings safe!

Our facility has a number of great features such as:

  •   24 hour video recording on the premises
  •   Business Storage
  •   Deliveries Accepted
  •   Drive-Up Access
  •   Electronic Gate Access
  •   Fully Fenced Facility
  •   Locks Available for Purchase
  •   Moving Supplies Available for Purchase
  •   RV & Boat Storage
  •   Uncovered Parking
  •   Well-Lit Facility
  •   Month-To-Month Leases
  •   No Deposit Required

Directions to iStorage Birmingham, AL - Ward Way

Directions to iStorage in Grace’s Gap, AL!

From North:

  • Starting from Legion Field Stadium of Birmingham get on 165 S and head South for several miles.
  • Follow I-65 S to Oxmoor Rd and take exit 256A
  • Follow Oxmoor Rd West and turn right onto Summit Pkwy
  • Take a left onto W valley Ave
  • Turn right onto Ward Way
  • iStorage will be directly to your left

From East:

  • Starting from the Birmingham Zoo get on US-280 W and head West
  • Stay to the right as the road will turn into 18th St S
  • Turn left onto Valley Ave
  • Continue West on Valley Ave until coming to Ward Way
  • Turn right onto Ward Way
  • iStorage will be directly to your left

From South:

  • Starting from W Oxmoor Rd, head North
  • Continue straight road will turn into W Valley Ave
  • Turn left onto Ward Way
  • iStorage will be directly to your left

From West:

  • Starting from West Goldwire Park head North East on Wenonah Rd SW
  • Continue straight road will turn into Spaulding-Ishkooda Rd
  • Turn right onto Montevallo Rd SW
  • Take a sharp left onto W Valley Ave
  • Turn left onto Ward Way
  • iStorage will be directly to your left

Reviews for iStorage Birmingham, AL - Ward Way

July 14, 2023
Collin P
OVERALL RATING

Great customer service.

Dwayne was excellent and made it such a great experience. Everything works as it’s supposed to and I’m thoroughly impressed. Would recommend to anyone searching for a storage facility to go here.

May 21, 2023
Robert Taylor
OVERALL RATING

Very friendly and saved me money

I totally enjoyed My experience with the company thank you for your time.

September 26, 2022
Deborah Spencer
OVERALL RATING

great service

management on site is always willing to take the time to show units as well as give you time to choose exactly what you need! Derrick is extremely professional and has a high level of energy while also managing his property! Thank you iStorage we've been longing for a manager on site for a very long time!

August 24, 2022
Carmen Chappell
OVERALL RATING

Latasha is amazing!

I made a reservation online and went to the store to finish my reservation and I'm so happy I did. Latasha was very nice and helpful. The facility was clean and my unit is perfect.

April 20, 2022
Sherniece Bennett
OVERALL RATING

Amazing!!!!

I loved her every! She is very helpful!! Would definitely recommend!!!:)

April 13, 2022
Herbert
OVERALL RATING

Clean

Property looks amazing new management keeps it well

April 13, 2022
Shae
OVERALL RATING

Excellent Service

Awesome job at this particular location, the worker Joy is so helpful and was edger to help me with my storage

October 31, 2020
James Skinner
OVERALL RATING

Never have an issue

Yeah I just want to say that never have an issue anytime I have a question concern or anything else regarding istorage and Justin and Antoine are two of the most professional nice courteous and helpful employees I've ever come across anywhere I hope istorage continues to be successful and I'm sure as long as you have Justin and Antoine you will be

February 08, 2020
Debra P
OVERALL RATING

Very Pleased

Thank You to Donna, You made it very easy. Great Customer Service, Friendly and Very Helpful. 2020 The Season of Open Doors.

September 16, 2019
Alfred AUSTIN
OVERALL RATING

ENJOYED THE TAKING TO TIFFANY!

TIFFANY WAS VERY ON HANDS WITH ME .NICE ENVIRONMENT ANF FRIENDLY.

September 16, 2019
DEBORAH ARMSTRONG
OVERALL RATING

**GREAT**

Tiffany, she was very friendly and I really enjoyed talking to them.

September 04, 2019
Raheem Cole
OVERALL RATING

Great service very concerned employees

All of the employees at istorage are great employees but I personally would love to thank Tiffany R for her great service she is always determined to help you the best you way she can. I’m not leaving istorage any time soon.

August 28, 2019
Joshua Dunlap
OVERALL RATING

Great customer service and deals!!!

Tiffany at the front desk is the right person to have representing the company! She was friendly and sincerely concerned on making sure that the customers needs were met and she did a great job thank you Tiffany and I storage!

August 27, 2019
Josh
OVERALL RATING

Very helpful and patient

Tiffany helped me with my storage in the rain and that means a lot! Thank you

August 22, 2019
José Sanchez
OVERALL RATING

Amazing Facility

Donna and Tiffany has great customer service

July 30, 2019
Jake Wittig
OVERALL RATING

Helped with a new lock

Donna helped me get a new lock!