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This one is overdue! Thanks for your help, Ms. Brenda!
This was a very great experience. Ms. Hamilton was exceptional in her customer service and knowledge of the services being offered to me. I definitely recommend using this particular location. I will be back.
Ms. Brenda is not just articulate and professional, she was just what I needed at this time! Thanks!
Customer service is top of the line
Great Storage Facility and very helpful manager
All day, every day
Ms.Brenda is very professional, polite, and asset to any company.
Brenda is very friendly and very helpful. She gave us good information about logistics and safety.
Ms.Brenda’s humor and infectious laugh kept the sign-up process low-key and easy. She is upfront and tells you like it is, which I appreciate.
Miss Brenda is fabulous and willing to go the extra mile to help us in a short notice situation. Her upbeat personality and helpful attitude are gold. Thank you!
Brenda was delightful and answered all of our questions today. It was evident that she takes pride in her work by her interactions with us and other customers while we were there. Her personality was a big factor in our decision to rent space here. The facility is extremely clean and well managed.
Brenda at the John Hawkins Parkway iStorage in Hoover is fantastic to work with. I needed a place to store my new boat and she found me a place and helped me get it rented. You just don't find this type of customer service at most places. She loves what she does and it shows!!!!
Brenda is absolutely the best. She made this first time experience for me super easy to rent a storage unit. Also, she makes you feel welcomed and at home. She loves what she does and it shows. Thank you for all the help!
My experience with Miss Brenda was amazing. Thank you so much for your help.
Great facility, always clean and the site manager is great to work with.
Ms. Brenda did a great job helping me out and finding the perfect unit for me. Thanks.
Thank you for everything, Ms. Brenda!
Mrs. Brenda Hamilton was very helpful getting our storage unit ready. We will continue to do business due to her!!!
We had a great experience at iStorage with Ms. Brenda. She was so helpful and kind to us, and made us feel comfortable with our unit!
Thank you Brenda you were a great help.
Always great service! Love the drive in access. Safe and well lit.
Thank you Brenda nice working with you!!!
Brenda is such a wonderful lady to work with. She helped me decide which unit would work best for me!
Had a great experience with Mrs Brenda. She was great to explain everything as this was my first time renting a storage unit. Facility is clean and I feel comfortable with my belongings there. Definitely recommend.
Brenda was very friendly, prompt, and kind checking me in. Facility was very clean and up to date.
Our experiences over the last couple of months with iStorage have been consistently positive. Brenda is right there when you need her and always so helpful. She makes you feel like family.
Excellent customer service! Antwaun was very helpful and patient while I was trying to decide what unit to rent.
Great service. Very clean. Thanks Brenda for your help
Antwaun was very helpful.
They’ve been very helpful and very nice to work with
These people are awesome! Great place, great price!
Very friendly, helpful, made sure we had everything we needed. Showed us the unit beforehand just to be sure we had the right one for us!
Brenda has been a big help in get a unit durning a really stressful time, the fact that she cares about people and works hard to put a smile on each face goes above and beyond.
Great and very easy process to rent a unit. Thank you Brenda!!!
Ms. Brenda is great to work with and is extremely helpful!
Brenda is Awesome!
Great service. Clean like New facility.
Great customer service. Personable and kind. I rented right away and was in and out very quickly!
Brenda was very nice and found the best deal for the size I was looking for.
The best experience I have ever had with storage. Ms. Brenda is just amazing, professional and worth every dime the pay her. Thanks for taking care of us! Great job!!!
As a new customer it was a great experience. Brenda Hamilton is the best.
Great customer service from Ms. Brenda H. She was very helpful
Thank you Ms. Brenda! So kind and helpful! Everything I needed to know she gave me insight on it. Definitely will be coming here again!
This was my first experience with a storage facility and Adreanna was very friendly and efficient. She took the time to give me a tour and explain how everything works in order to make the process very easy. Highly recommend!
Great Facility! When it’s 100+ degrees outside, it’s a nice 75 inside. Great team available to help when you need help!
Brenda Hamilton, Store Manager is truly God sent. She has helped me transition from the military into a great unit that suits my needs. She has been such a blessing. She has seen my struggle and would literally stop with her work to give me kind advice, pray over me, and helped to wipe my tears. Still to this day her attitude is always in the right place. She has made me laugh and feel important here at Simply Storage... I lover her persistence to go over and beyond the call of duty to make it easy and that I made the best decision at choosing Simply Storage the place to store my hard earned belongings.
Very safe and clean. The site manager, Brenda, is an absolute pleasure to work with. The entire operation is very efficient and extremely accommodating from the customer service department to the on-site staff.
Had a unit here for a year. Miss Brenda has been amazing from start to finish. She was friendly and hospitable from the time we moved in. She is a wonderful lady and made for an amazing experience.
Brenda was great!
We were in a difficult situation and needed a rental unit right away. After speaking with Ms. Brenda, she quickly assessed the situation and offered options! Thanks for a wonderful customer experience!
I had a credit card issue and it was solved with speed and efficiency. Thanks for the help
Brenda was awesome helping me with my storage unit today. I will tell all my friends and family about her location!!
I have had numerous interactions with Mrs.Brenda & she is the most professional & the kindess women i have ever dealt with. She is truly an asset to this company & i look forwards to dealing with her in the future.
Fantastic time and facility
Brenda was wonderful
Brenda is such a great asset to this company! She is so understanding of all of your needs. She makes sure she gives you the most space for the amount of money that you are willing to spend.
Brenda (office manager) was awesome!
Brenda was absolutely wonderful to work with! She got me the best deal for the space I needed. Store your items here! You will not be disappointed!
I have had several experiences with storage facilities and this facility is by far more expensive, but I don’t have to worry about freezing or getting too hot. This place is climate-controlled and has everything on hand you could possibly need, and Brenda Hamilton is the best!!!
Brenda was the representative that worked with me today. She is truly an asset to your company. I came feeling depressed and down trodden. I left feeling renewed Spiritually. She was thoughtful and concerned for my personal needs in storage and was very easy to talk to and understand. Keep up the good work Brenda!!!
Ms. Brenda was amazing! Great Customer Service.
Brenda is such a wonderful spirit and a great help! She was able to help me very efficiently and has great customer service!!! I will definitely recommend her to others! Thanks Ms. Brenda!!!! See u soon!
Easy to work with Brenda in Hoover. She runs a tight ship. The facility is clean. Easy access to the unit. Carts are available for easy unloading.
I love Ms. Hamilton!!!!! My new BFF!
Adrianna & Brenda are the best! Very nice and helpful.
Professional and integral and we got a great unit at a better price than anywhere else! Very clean facilities and its climate controlled. Cant beat it!
Thank you! Great customer service!!!
Wonderful experience so easy to work with Brenda!!
We have had a great experience with iStorage. Ms. Brenda is very helpful and accommodating!
Brenda goes above and beyond to make the process quick and easy. Exactly what we were looking for.
Great service. Quick. Respects my time is valuable.
Brenda was AMAZING! She helped me when I was at rock bottom and needed the most help with a unit. She was very willing to help me in the best, most honest way she could. Loved this place!
It was nice renting with Beonka today. She was very friendly and professional. Answered all my questions before I even asked. All was excellent.
Setting up my storage unit was incredibly simple, and the manager was very kind and personable. Looking forward to doing business with them.
Brenda was helpful, knowledgeable, and ensured our specific needs were met. All in all, it was a very pleasant experience.
Miss Brenda is the greatest manager. She was extremely honest, helpful and has an abundance of integrity.
Had a great experience with Ms. Brenda. She was kind and helpful and very knowledgeable. She was ready to assist me with whatever I needed. Gave me a great tour of the facility and made sure I was aware of all of the rules when it came to entering the facility. It was clean and cool, just what I needed. I really like the fact that you can drive inside. It protects you from the elements outside. That was the most impressive to me.
I got amazing help from Miss Brenda. We were having some trouble and she absolutely helped us giving us a great experience.
Brenda at Simply Self Storage is awesome. Only after Brenda took over as property manager was my account fully straightened out. She found all of the errors made by the previous property manager and cleared them up. I am very happy that Brenda is here. She is very intelligent, kind, and caring.
Mrs. Brenda Hamilton is the nicest, funniest, caring person ever. She showed me different units that will fit my financial needs. I'm so glad she heard and listened to me and we found the perfect one. I would definitely recommend this place to get your storage needs.
Love Ms. Brenda's attitude. Great experience.
Ms. Brenda was an absolute pleasure to meet! She blessed my life and saved me in a crisis! I will move in with ease!!!!!!!!
Love Ms. Brenda. So helpful and so friendly. She has made this a great experience.
I've been storaging at Simly Self Storages with Ms. Brenda for over a year most of the time two unit. Ms.Brenda is great to work with and is always very helpful. It to bad all employees don't have her attitude. Ms. Brenda keep up the great work!!! She number one in my book.
Ms. Brenda is awesome! She is down to earth and very thorough!! She is definitely an asset to this company. She made this experience very pleasant and quick!
Mrs. Brenda Hamilton, was such a great blessing she was so nice and Very knowledgeable of her job
Ms Brenda was great to work with. Wonderful customer service!
Very nice facility, clean interior and carts available to use. Definitely would use again!
Brenda was very professional and helpful when I rented a storage unit.
Ms. Brenda is fantastic, and the facility is very well maintained. Great customer service, and a perfect place for our storage needs. Thank you!
Ms.Brenda Hamilton, was great gave us a tour of the facility and had all the information we needed!
Miss Brenda was very helpful! She showed me multiple sized units and helped me figure out which size I needed. I would gladly recommend this facility to anyone!
Brenda Hamilton was helpful, courteous and very professional. The unit is perfect for my needs and very easy to reach. I highly recommend this storage facility.
Brenda Hamilton was awesome. She is absolutely the reason I chose Simply Self Storage. I knew immediately I could trust her to take care of my belongings and I knew she ran a tight ship. I visited with several other facilities and I never felt safe or comfortable with the level of management of the storage units. SS Storage is safe, clean, and secure. Thank you
Oh my goodness, Brenda is a blessing beyond words! She is amazing & helped us immensely. Simply Storage is lucky to have her as part of their team.
Loved using simply storage. I needed a space quick and Ms. Brenda was amazing. Not only did she assist with my storage needs, but was also a joy to talk to! Thank you!
Ms. Brenda was absolutely amazing. She did everything to make sure my experience was satisfied. The day of move out was a breeze and the flexible payments were convenient. Thanks to Ms. Brenda at Simply Self Storage in Hoover!
Brenda Hamilton was very helpful! :)
Very friendly and knowledgeable
Brenda was amazing! Smooth and fast service!
I rented a storage unit here off of 280 the other day from the Assistant Manager Scharlotte and i was very impressed of the professionalism from her. She took her time with me and explained everything very well but not long winded and always had a smile on her face. She was never pushy about anything either. The facility is very clean and nice and always have plenty of carts to move your stuff around with. This was very refreshing and comfortable experience.
I recently rented a storage unit at this location. Brenda, the Property Manager, could not have been more helpful. She was always available to answer questions and offer assistance when needed. This location is extremely convenient and is always clean with plenty of carts to carry items from the vehicle to the storage unit. Next time I need extra storage, I will definitely use this location.
Excellent customer service!
Ask for Brenda, she is the best!
Ms. Brenda is outstanding!!!! Very friendly and helpful. I would recommend this company for your storage needs.
Ms. Hamilton was very friendly, thorough and detailed. The property was very well kept. I would recommend Simply Self Storage to anyone in the near future. I am very satisfied. Rozita J. Austi
Great customer service the assistant property manger Scharlotte was great
Great customer service. Goes way beyond and above to be helpful. Very people friendly.
Brenda was amazing!
Great customer service. Brenda Hamilton was a big help in our process of purchasing a storage space.
Awesome service and a great facility! Very pleased!
Ms Hamilton was very helpful in helping me to find the correct storage unit, to fit my needs.
Fantastic, professional service. Brenda is as sharp and attentive as they come.
Brenda was awesome with her friendly and professional service.
Ms. Brenda was very helpful and friendly. The facility is well kept, secure, and easy to use no matter the elements.
One thing I must say, I've been a tenant here at this storage since 2013 when it was called Southhall! I love the storage and the location! However, since it changed owners "some" of the new staff has been very rude and condescending. The new propoerty associate Brenda Hamilton could be a little nicer and professional. At a business, it's all about customer service and not the way an employee is feeling. I think Brenda can be a much better face of the company if she watch her deliverance, mannerisms and tone when communicating with tenants. Today's process went much more smoooth and swift with the help of the other associate Le'Andrea. I was able to meet Jeff (District Manager) on today and he was absolutely phonomenal as well. Those two made my day extremely easier. Thanks you two!
Great experience! Ms Brenda was amazing as she gave me a tour of the facility and assisted with my selection of the right size unit.
Great location and Ms. Brenda made the process very easy. She was very easy to work with and helped my husband and I find the best unit to suit our needs.
Mrs Brenda was very helpful, informative and personable. She has a lovely personality and great selling technique without being obvious or pushy. I love the cleanliness of the facility and being able to drive into the storage facility. It is very convenient for bad weather. I'm looking forward to my visits to the storage.
Brenda was extremely helpful and a complete delight. How could I not rent a unit on the spot? The facilities are clean and will meet my needs. Thanks.
Brenda is amazing to say the least. Very customer service driven and willing to answer every question no matter how crazy. Thank you Brenda!!
Really appreciate the fact Brenda Hamilton stayed after hours and in the rain to wait for my arrival. Wonderful woman and an incredible personality. I will definately refer friends to Brenda Hamilton and Simply Self Storage.
Ms. Brenda is so helpful and fun. The facility is great as well!
Moving is tough. Nothing about it is enjoyable, ever. At best it is tolerable. Once I get to the storage facility any slight problem is magnified. Staff here seem to understand and will immediately help once notified. Especially appreciate the assistance of Brenda Hamilton. She has made herself available for small and large requests. She also helps explain ways to get the best out of your storage stay. Thank you for your staff and facility!
Great experience and Brenda (the location manager) was great to work with and very nice and helpful. Thank you Brenda! Great job!!
This place is clean, easy to access, and nothing beats Brenda's (the new service manager) customer service. So convenient and fair prices. Great place!
I have a unit here. I really appreciate that a dumpster is provided for occasional trash that I have in relation to my unit. Facility is secure and interior access is great on bad weather days.
Nice place for storage
Excellent experience! Cheryl Tillman is super nice and helpful! Very clean facilities. Definitely visit this facility for all your storage needs! Great rates!
Cheryl Tillman was the most professional manager! She met our needs and went above and beyond our expectations. The facility is always clean. I would definitely recommend this facility and Cheryl for your storage needs!
Erica Dancy was a huge help in getting my accounts straightened out. Kudos to a professional young lady who knows her stuff and has great customer service.
About iStorage Hoover, AL - John Hawkins Pkwy
In the southern part of Birmingham, just off of Interstate 459, you’ll find our John Hawkins Parkway self storage facility at 2400 John Hawkins Parkway. The location of this facility allows for increased security, while still maintaining a central position that makes it easy to reach from anywhere in the area. With McDonalds, Sprouts Farmer’s Market, and Medical West Freestanding Emergency Department to the east of us, and Joe Hudson’s Collision Center just west, you can’t miss us.
At iStorage, you can always expect the best secure storage options, and our John Hawkins Parkway holds true to that tradition. You’ll find various security features at this facility, including security cameras, secure keypad entry, and indoor and outdoor lighting. In addition, we offer several extras to make storing with us easier, like wide aisles for truck access, drive-up unit access, packing supplies, carts, dollies, a loading dock, and even climate controlled units. We also offer:
Vehicle Storage: Are you tired of storing an extra vehicle on your property? When you just can’t spare the space anymore, consider storing with us. With units ranging from small to large, we can accommodate anything from motorcycles to oversized trucks and SUVs, and safely stored in our facility, you know they’ll be protected from pests, vandals, and the elements.
Boat Storage: In need of a place to store your boat between trips out on the water? When you’re not enjoying Double Oak Lake or cruising along the Gulf Coast, store your boat at our secure facility to ensure it’s safe from vandals, weather, humidity, and any other pests that might cause it harm.
Our facility has a number of great features such as:
- 24 hour video recording on the premises
- Business Storage
- Climate Controlled Units
- Deliveries Accepted
- Dollies & Carts Available
- Drive-Up Access
- Electronic Gate Access
- Fire Sprinkler Alarms
- Fully Fenced Facility
- Indoor Units
- Interior Parking
- Loading Dock
- Locks Available for Purchase
- Moving Supplies Available for Purchase
- Well-Lit Facility
- Month-To-Month Leases
- No Deposit Required
- 5% Active Duty Military Discount
Directions to iStorage Hoover, AL - John Hawkins Pkwy
West on John Hawkins Pkwy past Medford Drive (Sprouts & McDonalds shopping center). Property will be on your left.
S. Shades Crest Rd
Head Northeast on John Hawkins Pkwy. Property will be on the right near a small driveway/street called Ati Pkwy.
Near 459 and Grove Blvd
Near the Sprouts shopping center
Reviews for iStorage Hoover, AL - John Hawkins Pkwy
Super helpful and very professional
Brenda is truly one of a kind. She takes pride in her job and in the facilities. I have always had a great experience in working with her and she is willing to go over and beyond in customer service. Thank you Brenda for all you do!
Amazing customer service!
Ashley was a great help! She had all the answers to my questions and was very courteous. Best customer service around! If you need a storage unit GO SEE ASHLEY at I Storage in Inverness!
Brenda is Great!
Brenda is Great!
Helpful, Friendly, Courteous, Kind, Respectful
Brenda Hamilton helped us to decide on a suitable unit for our things; outlined policies and procedures; and provided for us a storage plan that would accommodate our needs. No hassle and no fuss. Great experience with the "General".
Great customer service!
Ms. Brenda is a joy to work with and was happy to stay late to get me into a unit I needed on short notice! Thanks again!!
An amazing facility.
Brenda was such a help when we were trying to decide which storage unit we needed. She showed us the facility and made the process easy. She is such pleasant person to work with.
Awesome facility. Great staff
Brenda is awesome!!!!
Excellent service and facilities
Brenda is fantastic. She answered all our questions and treated us with respect and joy. She is a jewel.
Great storage Options
Brenda Hamilton gave us a thorough orientation to the facility and tips for planning for our storage needs during our upcoming move. I feel confident after visiting with Brenda that our possessions will be I good hands.
The lady who helped us was amazing!!
Brenda Hamilton was GREAT
Brenda's attention to our needs was the main reason we chose iStorage for our goods. All facets of our move-in went very smooth with no problems as a result of her assistance in planning and timing.
Great Facility. Great Service!
Incredibly easy experience with great customer service! Highly recommend using this facility for your storage needs!
Brenda is absolutely brilliant
Brenda Hamilton is a great representative for your company. Very professional yet warm and friendly. Could not ask for better service
Ms Brenda made my experience for renting a storage space an easy and effortless. She made sure I was aware of what I was renting
Ms Brenda made my experience for renting a storage space an easy and effortless. She made sure I was aware of what I was renting and I was well informed. I love her personality.