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Storage Units at 2400 John Hawkins Pkwy in Hoover, AL 35244

 

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Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...
Google
Sep 09, 2023

This self storage is truly fantastic. Easy to get in and out of, gated, and off the beaten path a bit so it is out of sight out of mind for any sketchy business to stumble across. Shout out to Joe and Carlton for always taking care of their customers. They went out of their way when I moved in to let me know the office hours and if I needed anything they were there, being a female and having a storage unit by yourself isn’t always the safest feeling so that was so appreciated. Managed very well and taken care of.

Google
Aug 07, 2023

I found myself in a last minute situation with a full trailer, bad weather and traffic and a need to get things unloaded. The ease in which I secured the unit and got the gate codes all during non-working hours was GREAT. Thanks for making it happen!

Google
Jul 26, 2023

Shanta was extremely helpful when issues arrived and came back with even better service and resolved our previous issue.

Facebook
Jun 27, 2023

Great experience very helpful

Google
Jun 23, 2023

Great customer service. Brooke has been super helpful and accommodating.

Google
Jun 15, 2023

Brooke has been wonderful to work with.

Google
May 18, 2023

Brooke was a great help to me yesterday when I called to make a payment. She made my day!

Google
Apr 28, 2023

Brooke was very nice, storage unit clean

Google
Apr 25, 2023

I was stressed out over moving to Birmingham due to not having enough room in my 1 bedroom apartment for the next 6 months. Brooke Opened the door for me, greeted me and immediately noticed my anxiety over my overflow of belongings. Not only did she nail the size unit I needed, she was able to show me one available on each floor and helped me decide if I was good with being upstairs or needed a downstairs. Unit was clean all the way down to the ledges. I was beyond pleased with the customer service Brooke provided for Istorage- she's a keeper! I will be highly recommending. CB

Google
Apr 04, 2023

Brooke is a huge asset to this company. She was such a sweetheart on my first visit here, I honestly think of her as a new friend. Great company, thanks to Brooke!

Google
Mar 29, 2023

Very pleased! Clean facilities, easily accessible, affordable and provides carts.

Google
Mar 28, 2023

Great service!

Google
Mar 20, 2023

Brook was excellent at helping me find a storage unit that was perfect for my needs. When I quickly realized my first unit was too small, she immediately suggested another unit that is now working out great! She is always friendly and helpful each time I see her at the facility. Thanks Brook!

Google
Mar 20, 2023

Brooke was great to work with. Units are clean and well maintained. I would recommend iStorage to others.

Google
Mar 20, 2023

Shanta was a huge help with getting my rental secured and paid for. Awesome service!

Google
Feb 24, 2023

Shanta was extremely fast and helpful and explained everything in detail for me. I got an online deal on my rent which was an added bonus!

Google
Dec 23, 2022

Great choice on climate storage! Brandon was so accommodating and nice to help me select the perfect storage and location of my unit. Easy access and entry in and out is a breeze. I feel my household items are safe and free of insects. Highly recommend!

Google
Aug 01, 2022

Had to wait a while outside for the manager to get there but honestly she was so great I didn't even mind. I called with a question about the location of my unit and she was so helpful. She even called me back a couple hours later to explain exactly where my unit was. Awesome job ma'am!!

Our Website
May 31, 2022

Great initial service from Brandon in learning about iStorage and setting up our lease. Our initial use of our unit has gone smoothly so far.

Google
Apr 25, 2022

Brandon was great - will definitely use again in the future and recommend to friends and family.

Google
Apr 25, 2022

After my family and I were evicted from our apartment after our Covid unemployment ended we had no where left to turn. Thanks to Brandon we got moved in to the nicest large unit available and he even helped me put together my sons play set. You can’t find help like this often, but Brandon is one of a kind!

Google
Apr 25, 2022

Clean and well-managed!

Google
Apr 20, 2022

The experience I had was top notch. The customer service was the best thanks to the help of Brandon. He was very polite and assisted me thoroughly. I’d recommend anyone go here for a storage unit!

Google
Apr 20, 2022

Manager is very helpful. Facility extremely clean! Quite impressed!

Google
Apr 20, 2022

Awesome Storage Facility!! 😄

Google
Apr 20, 2022

Brandon is the GOAT. Great place. I truly can’t recommend a place more than iStorage. I wish I could have my birthday there. It truly makes me happy storing stuff there. Other than my fiancé, I’m in love with iStorage. 10/10.

Google
Apr 01, 2022

The staff here helped me chose the right unit for me. Thank you Brandon for your help. This place is clean and well kept.

Google
Dec 15, 2021

Mrs Brenda was delightful

Google
Nov 30, 2021

Mrs. Brenda was absolutely perfect!! She was so easy to work with and helped us every step of the way!

Google
Nov 06, 2021

Ms. Brenda was great! Took her time showing me around and choosing a unit that fit our families needs. We would definitely recommend!

Google
Oct 21, 2021

Most entertaining and customer focused experience I have ever had at a storage facility. Who knew? Mrs. Brenda helped me to locate the perfect unit for my storage needs. Exceptional service with a smile. What more can you ask for…Thanks again!

Google
Oct 12, 2021

Mike and Brenda were very helpful and knowledgeable

Google
Oct 07, 2021

Mrs Brenda was a pleasure to meet, she got me all set up for new rental and property is VERY clean!

Google
Sep 11, 2021

Two thumbs up for Ms. Brenda!! Thank you!!

Google
Jul 27, 2021

Everything is great! Our property manager is a sweetheart. She is very helpful and caring.

Google
May 26, 2021

IStorage was great. Always clean. Brenda was great to work with. Easy to get in and out. Great location.

Google
May 12, 2021

Miss Brenda is great! Best customer service I've experienced in a long time. Facility is clean and in a great location!

Google
Apr 27, 2021

Miss Brenda will take excellent care of you. Very fair rates. Clean! Climate controlled.

Google
Apr 19, 2021

Miss Brenda you are awesome! Customer service is impeccable. Beautifully clean!!! Thank you for your help.!

Google
Apr 05, 2021

Brenda is amazing ,the level of professionalism is a 10 for me , she is so sweet she made me feel welcome from the beginning starting with the phone call, she is absolutely amazing what an absolute blessing.🙂

Google
Mar 23, 2021

If you want to store your precious goods in a nice, secure and affordable location; look no further! Store it, Lock it up and forget about it 💯

Google
Mar 17, 2021

Brenda was the most helpful representative for iStorage. Thanks so much for assisting me.

Google
Mar 14, 2021

Ms. Brenda is very professional and friendly! Everything was handled with care, she made the experience beautiful!!

Google
Feb 20, 2021

Ms. Brenda is absolutely amazing!!!!!! I rented online and had never seen the facility- Ms. Brenda gave me a detailed tour and made me feel right at home knowing that my personal belongings were in such good care!

Google
Jan 11, 2021

The rental process was very quick and the manager Brenda was a huge help. She was professional a good communicator and very friendly.

Google
Jan 06, 2021

Excellent costumer service

Google
Jan 06, 2021

Ms. Branda a very professional agent, assisted us in finding the best storage unit that would fit our needs. She was very friendly, courteous, and knowledgeable of her profession.

Google
Jan 04, 2021

Great clean place to rent. Mrs Brenda made the process easy to. Great customer service!!!

Google
Jan 02, 2021

Having moved three times in the last 5 years and made use of several storage facilities I must say this facility is the best by far. And a big plus is the manager - Brenda. She is always helpful, pleasant and efficient - with a smile on her face and an obvious desire to insure that all goes well.

Google
Jan 02, 2021

Great location and price. Easy registration process. Brenda was a fantastic customer service representative. Very friendly with a great attitude.

Google
Dec 24, 2020

I spoke to Ms. Brenda on Christmas Eve at 2:00 and she had me set up with a unit before 3:00pm. She’s great to work with and the sign up was as simple as can be. Highly recommended.

Google
Dec 05, 2020

Clean, well lit, and excellent staff!!!

Google
Dec 01, 2020

This is an outstanding facility and very well managed by Ms. Brenda. Safe, clean, secure and convenient. Highly recommend!!

Google
Nov 12, 2020

She was great show me every detail before I rent the unit so I recommend this place

Google
Nov 05, 2020

Brenda, will take care you at this facility. What a gem!!!

Google
Oct 12, 2020

Great customer service! If you come in here to look Ms. Brenda will take care of you and make sure you understand the facility and see your actual unit before you rent it. Good customer service is hard to come by these days and I would do business with people like this 100% of the time.

Google
Oct 10, 2020

Ms Brenda was very nice with a great personality. Thanks alot!!

Google
Sep 23, 2020

Brenda made the Difference! She's the only reason we stayed so long.

Google
Sep 19, 2020

Brenda is a delight to conduct business with. She helped me find the best unit size for my needs instead of trying to up sell me like my previous experiences at other facilities.

Google
Sep 18, 2020

Mrs Brenda , Was very professional and nice directed is where we needed to go and even walked us around and showed us how to get into building by pin !!Great Service!!Honest,Friendly, Company!.

Google
Sep 14, 2020

Very professional and always available and I like it and I like the people

Google
Sep 12, 2020

Ms Brenda is very sweet and nice great customer service even showed me different units as well as different price great place to come i just met ms Brenda and I dont want to leave i have never had such great customer service like i did to day i will have no problem telling everyone i know if your looking for a place to store your house hold items to come to i storage and see ms brenda again thank you for such wonderful customer service

Google
Sep 11, 2020

Great Service!

Google
Sep 11, 2020

Ms Brenda is the truth. She well and truly squared me away. Took care of everything and left me with complete confidence that I was at the right place for my storage needs. Thanks again.

Google
Sep 11, 2020

Ms. Brenda Hamilton is very nice and friendly. Easy to work with. Facility is clean and well managed. Rental was quick and easy. Would definitely rent here again.

Google
Sep 08, 2020

Excellent service

Google
Aug 28, 2020

Mrs. Brenda took care of all my problems. Got us taken care of quick and stayed late. Amazing place. Thank you for the service.

Google
Aug 28, 2020

Super easy rental process. Friendly service. Clean facility. Highly recommend to others.

Google
Aug 20, 2020

Brenda at the John Hawkins Parkway location is awesome!!

Google
Aug 01, 2020

Ms. Brenda is awesome!

Google
Jul 21, 2020

I got a new favorite place to go 😀 Great customer service, spot on! Way to go. Thank you for the great service you are providing!

Google
Jul 20, 2020

Can’t speak to the actual storage space yet, but Ms. Brenda was an absolute joy to talk to. She was super helpful and just who I needed on a very hard day!

Google
Jul 17, 2020

The rental process was very quick and the manager Brenda was a huge help. She was professional a good communicator and very friendly. I appreciated her following up the next day via email to check in. I responded With a question and she was also quick to reply. The facility was very clean And I definitely recommend this location.

Google
Jun 27, 2020

This was a very great experience. Ms. Hamilton was exceptional in her customer service and knowledge of the services being offered to me. I definitely recommend using this particular location. I will be back.

Google
Jun 23, 2020

Ms. Brenda is not just articulate and professional, she was just what I needed at this time! Thanks!

Google
Jun 22, 2020

Ms.Brenda is very professional, polite, and asset to any company.

Google
Jun 19, 2020

Brenda is very friendly and very helpful. She gave us good information about logistics and safety.

Google
Jun 16, 2020

Ms.Brenda’s humor and infectious laugh kept the sign-up process low-key and easy. She is upfront and tells you like it is, which I appreciate.

Google
Jun 15, 2020

Miss Brenda is fabulous and willing to go the extra mile to help us in a short notice situation. Her upbeat personality and helpful attitude are gold. Thank you!

Google
Jun 13, 2020

Brenda was delightful and answered all of our questions today. It was evident that she takes pride in her work by her interactions with us and other customers while we were there. Her personality was a big factor in our decision to rent space here. The facility is extremely clean and well managed.

Google
Jun 10, 2020

Brenda at the John Hawkins Parkway iStorage in Hoover is fantastic to work with. I needed a place to store my new boat and she found me a place and helped me get it rented. You just don't find this type of customer service at most places. She loves what she does and it shows!!!!

Google
Jun 05, 2020

Brenda is absolutely the best. She made this first time experience for me super easy to rent a storage unit. Also, she makes you feel welcomed and at home. She loves what she does and it shows. Thank you for all the help!

Google
May 30, 2020

My experience with Miss Brenda was amazing. Thank you so much for your help.

Google
May 19, 2020

Great facility, always clean and the site manager is great to work with.

Google
Mar 18, 2020

Ms. Brenda did a great job helping me out and finding the perfect unit for me. Thanks.

Google
Mar 14, 2020

Mrs. Brenda Hamilton was very helpful getting our storage unit ready. We will continue to do business due to her!!!

Google
Mar 14, 2020

We had a great experience at iStorage with Ms. Brenda. She was so helpful and kind to us, and made us feel comfortable with our unit!

Google
Mar 12, 2020

Thank you Brenda you were a great help.

Google
Feb 29, 2020

Always great service! Love the drive in access. Safe and well lit.

Google
Feb 28, 2020

Thank you Brenda nice working with you!!!

Google
Feb 01, 2020

Had a great experience with Mrs Brenda. She was great to explain everything as this was my first time renting a storage unit. Facility is clean and I feel comfortable with my belongings there. Definitely recommend.

Google
Feb 01, 2020

Brenda was very friendly, prompt, and kind checking me in. Facility was very clean and up to date.

Google
Jan 31, 2020

Our experiences over the last couple of months with iStorage have been consistently positive. Brenda is right there when you need her and always so helpful. She makes you feel like family.

Google
Jan 24, 2020

Great service. Very clean. Thanks Brenda for your help

Google
Jan 22, 2020

Antwaun was very helpful.

Google
Jan 04, 2020

They’ve been very helpful and very nice to work with

Google
Jan 04, 2020

These people are awesome! Great place, great price!

Google
Jan 03, 2020

Very friendly, helpful, made sure we had everything we needed. Showed us the unit beforehand just to be sure we had the right one for us!

Google
Dec 30, 2019

Brenda has been a big help in get a unit durning a really stressful time, the fact that she cares about people and works hard to put a smile on each face goes above and beyond.

Google
Dec 26, 2019

Great and very easy process to rent a unit. Thank you Brenda!!!

Google
Dec 16, 2019

Ms. Brenda is great to work with and is extremely helpful!

Google
Nov 22, 2019

Brenda is Awesome!

Google
Nov 19, 2019

Great service. Clean like New facility.

Google
Nov 11, 2019

Great customer service. Personable and kind. I rented right away and was in and out very quickly!

Google
Nov 04, 2019

Brenda was very nice and found the best deal for the size I was looking for.

Google
Oct 29, 2019

The best experience I have ever had with storage. Ms. Brenda is just amazing, professional and worth every dime the pay her. Thanks for taking care of us! Great job!!!

Google
Oct 29, 2019

As a new customer it was a great experience. Brenda Hamilton is the best.

Google
Oct 22, 2019

Great customer service from Ms. Brenda H. She was very helpful

Google
Sep 30, 2019

This was my first experience with a storage facility and Adreanna was very friendly and efficient. She took the time to give me a tour and explain how everything works in order to make the process very easy. Highly recommend!

Google
Sep 21, 2019

Great Facility! When it’s 100+ degrees outside, it’s a nice 75 inside. Great team available to help when you need help!

Google
Sep 10, 2019

Brenda Hamilton, Store Manager is truly God sent. She has helped me transition from the military into a great unit that suits my needs. She has been such a blessing. She has seen my struggle and would literally stop with her work to give me kind advice, pray over me, and helped to wipe my tears. Still to this day her attitude is always in the right place. She has made me laugh and feel important here at Simply Storage... I lover her persistence to go over and beyond the call of duty to make it easy and that I made the best decision at choosing Simply Storage the place to store my hard earned belongings.

Google
Sep 10, 2019

Very safe and clean. The site manager, Brenda, is an absolute pleasure to work with. The entire operation is very efficient and extremely accommodating from the customer service department to the on-site staff.

Google
Aug 30, 2019

Had a unit here for a year. Miss Brenda has been amazing from start to finish. She was friendly and hospitable from the time we moved in. She is a wonderful lady and made for an amazing experience.

Google
Aug 20, 2019

Brenda was great!

Google
Aug 12, 2019

Great job!

Google
Aug 09, 2019

We were in a difficult situation and needed a rental unit right away. After speaking with Ms. Brenda, she quickly assessed the situation and offered options! Thanks for a wonderful customer experience!

Google
Aug 09, 2019

I had a credit card issue and it was solved with speed and efficiency. Thanks for the help

Google
Aug 06, 2019

Brenda was awesome helping me with my storage unit today. I will tell all my friends and family about her location!!

Google
Aug 01, 2019

I have had numerous interactions with Mrs.Brenda & she is the most professional & the kindess women i have ever dealt with. She is truly an asset to this company & i look forwards to dealing with her in the future.

Google
Jul 31, 2019

Fantastic time and facility

Google
Jul 26, 2019

Brenda was wonderful

Google
Jul 20, 2019

Brenda is such a great asset to this company! She is so understanding of all of your needs. She makes sure she gives you the most space for the amount of money that you are willing to spend.

Google
Jul 20, 2019

Brenda (office manager) was awesome!

Google
Jun 28, 2019

Brenda was absolutely wonderful to work with! She got me the best deal for the space I needed. Store your items here! You will not be disappointed!

Google
Jun 09, 2019

Brenda was the representative that worked with me today. She is truly an asset to your company. I came feeling depressed and down trodden. I left feeling renewed Spiritually. She was thoughtful and concerned for my personal needs in storage and was very easy to talk to and understand. Keep up the good work Brenda!!!

Google
Jun 06, 2019

Ms. Brenda was amazing! Great Customer Service.

Google
May 29, 2019

Brenda is such a wonderful spirit and a great help! She was able to help me very efficiently and has great customer service!!! I will definitely recommend her to others! Thanks Ms. Brenda!!!! See u soon!

Google
May 29, 2019

Easy to work with Brenda in Hoover. She runs a tight ship. The facility is clean. Easy access to the unit. Carts are available for easy unloading.

Google
May 28, 2019

I love Ms. Hamilton!!!!! My new BFF!

Google
May 21, 2019

Adrianna & Brenda are the best! Very nice and helpful.

Google
May 18, 2019

Professional and integral and we got a great unit at a better price than anywhere else! Very clean facilities and its climate controlled. Cant beat it!

Google
May 16, 2019

Thank you! Great customer service!!!

Google
Apr 29, 2019

Wonderful experience so easy to work with Brenda!!

Google
Apr 08, 2019

We have had a great experience with iStorage. Ms. Brenda is very helpful and accommodating!

Google
Mar 30, 2019

Brenda goes above and beyond to make the process quick and easy. Exactly what we were looking for.

Google
Mar 12, 2019

Great service. Quick. Respects my time is valuable.

Google
Mar 04, 2019

Brenda was AMAZING! She helped me when I was at rock bottom and needed the most help with a unit. She was very willing to help me in the best, most honest way she could. Loved this place!

Google
Feb 27, 2019

Great service

Google
Jan 30, 2019

It was nice renting with Beonka today. She was very friendly and professional. Answered all my questions before I even asked. All was excellent.

Google
Jan 29, 2019

Setting up my storage unit was incredibly simple, and the manager was very kind and personable. Looking forward to doing business with them.

Google
Jan 16, 2019

Brenda was helpful, knowledgeable, and ensured our specific needs were met. All in all, it was a very pleasant experience.

Google
Dec 05, 2018

Miss Brenda is the greatest manager. She was extremely honest, helpful and has an abundance of integrity.

Google
Aug 09, 2018

Had a great experience with Ms. Brenda. She was kind and helpful and very knowledgeable. She was ready to assist me with whatever I needed. Gave me a great tour of the facility and made sure I was aware of all of the rules when it came to entering the facility. It was clean and cool, just what I needed. I really like the fact that you can drive inside. It protects you from the elements outside. That was the most impressive to me.

Google
Jul 31, 2018

I got amazing help from Miss Brenda. We were having some trouble and she absolutely helped us giving us a great experience.

Google
May 05, 2018

Brenda at Simply Self Storage is awesome. Only after Brenda took over as property manager was my account fully straightened out. She found all of the errors made by the previous property manager and cleared them up. I am very happy that Brenda is here. She is very intelligent, kind, and caring.

Google
May 04, 2018

Mrs. Brenda Hamilton is the nicest, funniest, caring person ever. She showed me different units that will fit my financial needs. I'm so glad she heard and listened to me and we found the perfect one. I would definitely recommend this place to get your storage needs.

Google
May 01, 2018

Love Ms. Brenda's attitude. Great experience.

Google
Apr 21, 2018

Ms. Brenda was an absolute pleasure to meet! She blessed my life and saved me in a crisis! I will move in with ease!!!!!!!!

Google
Apr 12, 2018

Love Ms. Brenda. So helpful and so friendly. She has made this a great experience.

Google
Apr 08, 2018

I've been storaging at Simly Self Storages with Ms. Brenda for over a year most of the time two unit. Ms.Brenda is great to work with and is always very helpful. It to bad all employees don't have her attitude. Ms. Brenda keep up the great work!!! She number one in my book.

Google
Apr 03, 2018

Ms. Brenda is awesome! She is down to earth and very thorough!! She is definitely an asset to this company. She made this experience very pleasant and quick!

Google
Apr 03, 2018

Mrs. Brenda Hamilton, was such a great blessing she was so nice and Very knowledgeable of her job

Google
Mar 26, 2018

Ms Brenda was great to work with. Wonderful customer service!

Google
Mar 24, 2018

Very nice facility, clean interior and carts available to use. Definitely would use again!

Google
Mar 22, 2018

Brenda was very professional and helpful when I rented a storage unit.

Google
Mar 17, 2018

Ms. Brenda is fantastic, and the facility is very well maintained. Great customer service, and a perfect place for our storage needs. Thank you!

Google
Mar 14, 2018

Ms.Brenda Hamilton, was great gave us a tour of the facility and had all the information we needed!

Google
Mar 14, 2018

Miss Brenda was very helpful! She showed me multiple sized units and helped me figure out which size I needed. I would gladly recommend this facility to anyone!

Google
Mar 10, 2018

Brenda Hamilton was helpful, courteous and very professional. The unit is perfect for my needs and very easy to reach. I highly recommend this storage facility.

Google
Feb 28, 2018

Brenda Hamilton was awesome. She is absolutely the reason I chose Simply Self Storage. I knew immediately I could trust her to take care of my belongings and I knew she ran a tight ship. I visited with several other facilities and I never felt safe or comfortable with the level of management of the storage units. SS Storage is safe, clean, and secure. Thank you

Google
Feb 01, 2018

Oh my goodness, Brenda is a blessing beyond words! She is amazing & helped us immensely. Simply Storage is lucky to have her as part of their team.

Google
Feb 01, 2018

Loved using simply storage. I needed a space quick and Ms. Brenda was amazing. Not only did she assist with my storage needs, but was also a joy to talk to! Thank you!

Google
Jan 04, 2018

Brenda Hamilton was very helpful! :)

Google
Jan 02, 2018

Brenda was amazing! Smooth and fast service!

Google
Dec 03, 2017

I rented a storage unit here off of 280 the other day from the Assistant Manager Scharlotte and i was very impressed of the professionalism from her. She took her time with me and explained everything very well but not long winded and always had a smile on her face. She was never pushy about anything either. The facility is very clean and nice and always have plenty of carts to move your stuff around with. This was very refreshing and comfortable experience.

Google
Nov 30, 2017

I recently rented a storage unit at this location. Brenda, the Property Manager, could not have been more helpful. She was always available to answer questions and offer assistance when needed. This location is extremely convenient and is always clean with plenty of carts to carry items from the vehicle to the storage unit. Next time I need extra storage, I will definitely use this location.

Google
Nov 01, 2017

Excellent customer service!

Google
Oct 31, 2017

Ask for Brenda, she is the best!

Google
Oct 26, 2017

Ms. Brenda is outstanding!!!! Very friendly and helpful. I would recommend this company for your storage needs.

Google
Oct 26, 2017

Ms. Hamilton was very friendly, thorough and detailed. The property was very well kept. I would recommend Simply Self Storage to anyone in the near future. I am very satisfied. Rozita J. Austi

Google
Oct 21, 2017

Great customer service the assistant property manger Scharlotte was great

Google
Oct 18, 2017

Great customer service. Goes way beyond and above to be helpful. Very people friendly.

Google
Sep 23, 2017

Brenda was amazing!

Google
Sep 16, 2017

Great customer service. Brenda Hamilton was a big help in our process of purchasing a storage space.

Google
Sep 07, 2017

Awesome service and a great facility! Very pleased!

Google
Aug 26, 2017

Ms Hamilton was very helpful in helping me to find the correct storage unit, to fit my needs.

Google
Aug 09, 2017

Brenda was awesome with her friendly and professional service.

Google
Jul 26, 2017

Ms. Brenda was very helpful and friendly. The facility is well kept, secure, and easy to use no matter the elements.

Google
Jul 20, 2017

One thing I must say, I've been a tenant here at this storage since 2013 when it was called Southhall! I love the storage and the location! However, since it changed owners "some" of the new staff has been very rude and condescending. The new propoerty associate Brenda Hamilton could be a little nicer and professional. At a business, it's all about customer service and not the way an employee is feeling. I think Brenda can be a much better face of the company if she watch her deliverance, mannerisms and tone when communicating with tenants. Today's process went much more smoooth and swift with the help of the other associate Le'Andrea. I was able to meet Jeff (District Manager) on today and he was absolutely phonomenal as well. Those two made my day extremely easier. Thanks you two!

Google
Jul 13, 2017

Great experience! Ms Brenda was amazing as she gave me a tour of the facility and assisted with my selection of the right size unit.

Google
Jul 13, 2017

Great location and Ms. Brenda made the process very easy. She was very easy to work with and helped my husband and I find the best unit to suit our needs.

Google
Jun 29, 2017

Mrs Brenda was very helpful, informative and personable. She has a lovely personality and great selling technique without being obvious or pushy. I love the cleanliness of the facility and being able to drive into the storage facility. It is very convenient for bad weather. I'm looking forward to my visits to the storage.

Google
Jun 27, 2017

Brenda was extremely helpful and a complete delight. How could I not rent a unit on the spot? The facilities are clean and will meet my needs. Thanks.

Google
Jun 26, 2017

Brenda is amazing to say the least. Very customer service driven and willing to answer every question no matter how crazy. Thank you Brenda!!

Google
Jun 24, 2017

Really appreciate the fact Brenda Hamilton stayed after hours and in the rain to wait for my arrival. Wonderful woman and an incredible personality. I will definately refer friends to Brenda Hamilton and Simply Self Storage.

Google
Jun 24, 2017

Ms. Brenda is so helpful and fun. The facility is great as well!

Google
Jun 01, 2017

Great experience and Brenda (the location manager) was great to work with and very nice and helpful. Thank you Brenda! Great job!!

Google
May 18, 2017

This place is clean, easy to access, and nothing beats Brenda's (the new service manager) customer service. So convenient and fair prices. Great place!

Google
Mar 22, 2017

I have a unit here. I really appreciate that a dumpster is provided for occasional trash that I have in relation to my unit. Facility is secure and interior access is great on bad weather days.

Google
Feb 08, 2017

Nice place for storage

Google
Jan 14, 2017

Excellent experience! Cheryl Tillman is super nice and helpful! Very clean facilities. Definitely visit this facility for all your storage needs! Great rates!

Google
Jan 03, 2017

Cheryl Tillman was the most professional manager! She met our needs and went above and beyond our expectations. The facility is always clean. I would definitely recommend this facility and Cheryl for your storage needs!

Google
Aug 11, 2016

Erica Dancy was a huge help in getting my accounts straightened out. Kudos to a professional young lady who knows her stuff and has great customer service.


Nearby locations

About iStorage Hoover, AL - John Hawkins Pkwy

In the southern part of Birmingham, just off of Interstate 459, you’ll find our John Hawkins Parkway self storage facility at 2400 John Hawkins Parkway. The location of this facility allows for increased security, while still maintaining a central position that makes it easy to reach from anywhere in the area. With McDonalds, Sprouts Farmer’s Market, and Medical West Freestanding Emergency Department to the east of us, and Joe Hudson’s Collision Center just west, you can’t miss us. 

At iStorage, you can always expect the best secure storage options, and our John Hawkins Parkway holds true to that tradition. You’ll find various security features at this facility, including security cameras, secure keypad entry, and indoor and outdoor lighting. In addition, we offer several extras to make storing with us easier, like wide aisles for truck access, drive-up unit access, packing supplies, carts, dollies, a loading dock, and even temperature controlled units. We also offer: 

Vehicle Storage: Are you tired of storing an extra vehicle on your property? When you just can’t spare the space anymore, consider storing with us. With units ranging from small to large, we can accommodate anything from motorcycles to oversized trucks and SUVs, and safely stored in our facility, you know they’ll be protected from pests, vandals, and the elements.

Boat Storage: In need of a place to store your boat between trips out on the water? When you’re not enjoying Double Oak Lake or cruising along the Gulf Coast, store your boat at our secure facility to ensure it’s safe from vandals, weather, humidity, and any other pests that might cause it harm.

Our facility has a number of great features such as:

  •   24 hour video recording on the premises
  •   Business Storage
  •   Temperature Controlled Units
  •   Deliveries Accepted
  •   Dollies & Carts Available
  •   Drive-Up Access
  •   Electronic Gate Access
  •   Fire Sprinkler Alarms
  •   Fully Fenced Facility
  •   Indoor Units
  •   Interior Parking
  •   Loading Dock
  •   Lockers
  •   Locks Available for Purchase
  •   Moving Supplies Available for Purchase
  •   Well-Lit Facility
  •   Month-To-Month Leases
  •   No Deposit Required
  •   Temperature Controlled Storage

Directions to iStorage Hoover, AL - John Hawkins Pkwy

From Hoover YMCA

  • Slight right toward John Hawkins Pkwy
  • Turn left toward John Hawkins Pkwy
  • Turn right onto John Hawkins Pkwy
  • Continue on John Hawkins Pkwy for .9 miles
  • iStorage will be on the right

From Hoover

  • Turn left onto Braddock Dr
  • Turn right onto US-31 S
  • Use the right lane to merge onto I-459 S via the ramp to Tuscaloosa
  • Continue on I-459 S for 3.2 miles
  • Take exit 10 toward Bessemer
  • Merge onto John Hawkins Pkwy
  • Make a U-turn at Lake Crest Dr
  • iStorage will be on the right

Cross Streets
Near 459 and Grove Blvd

Landmarks
Near the Sprouts shopping center

Reviews for iStorage Hoover, AL - John Hawkins Pkwy

July 19, 2023
Ava D Hallum
OVERALL RATING

Awesome

Brooke is extremely helpful and very knowledgeable. She showed me several units and helped me accommodate my needs with the correct size unit. She is an awesome asset to the company!

June 15, 2023
Chandler
OVERALL RATING

Excellent customer service

Brooke provided exceptional customer service from move in to move out date.

June 12, 2023
K Brasher
OVERALL RATING

Very positive

Brooke is extremely helpful and responsive. The facility is very clean. GREAT experience😊.

May 16, 2023
Angela
OVERALL RATING

Brooke delivered Excellent customer service

Brooke was very knowledgeable about all aspects of storing our furniture. She offered many suggestions that helped us during our transition of moving .

May 08, 2023
Terrell James
OVERALL RATING

Knowledgeable and helpful

Very knowledgeable and extremely helpful. Answered all of our questions and very friendly as well

March 28, 2023
A. Rice
OVERALL RATING

Shocked by employee behavior

I came into the facility where I was met with an angry employee on the phone having a loud and hostile conversation. She put one finger up and turned her back to me. After wrapping up her heated conversation to which I was privy to a slew of profanities not suitable for inside a business; I was introduced to a seemingly new to staff employee named Brooke. She did apologize for the phone call but my first impression was not a good one. The rest of my experience went fine. She showed me several options suitable to my needs and gave me price options. I left to discuss things with my partner when I noticed the same employee make some kind of transactional exchange with a car in the parking lot. I cannot be certain of what actually took place, I just know that I left this location with a very sketchy and unsafe feeling. So much so that I do not think I would be comfortable leaving my possessions there knowing that the caliber of their employee is unsettling and not up to par. This experience was unfortunate.

April 25, 2022
Ben Hudson
OVERALL RATING

Great experience

Absolute great environment

April 25, 2022
Josh
OVERALL RATING

Amazing facility

The best storage place around the area

April 25, 2022
Makenzie Jones
OVERALL RATING

Great facility!

Excellent experience with iStorage! A great place and a friendly a staff. I had a very good experience with Brandon as he was kind and professional!

April 21, 2022
Jane vaum
OVERALL RATING

Best storage facility ever

Brandon Wharton was incredibly helpful and answered all my questions. A wonderful addition to the staff.

April 19, 2022
Nick
OVERALL RATING

Great customer service!

Brandon Wharton was very polite and helpful on providing me a storage unit. He also helped me with whatever question I needed answering!

January 23, 2022
Charles Zanaty Jr
OVERALL RATING

Just what I needed!

Mrs. Brenda is the best!! So friendly, very helpful, and great personality!!

January 17, 2022
Frances Handley
OVERALL RATING

Very Pleased!

Ms.. Brenda was so accommodating She made this so easy and even helped me and my son with making a decision as to what we needed. She is so professional and fun to talk to! Love the location!

January 19, 2021
Stephen Hicks
OVERALL RATING

Quick, simple and Easy!

Brenda made the process Quick and Easy. Facility is clean and appears to be weak run.

December 05, 2020
R M
OVERALL RATING

The best!

Clean, well lit, and excellent staff!

November 19, 2020
Yosef Al sabah
OVERALL RATING

Bad Manager

The manager is rude , very rude to all customers , I see her provocative and loud sound approaching the customer without excuses. I think the Managment is running the business down deeply . The owners should fire (it) ir they will lose more business and may cause higher vandalism in our units. There are more good quite well mannered people out there they can hire . Please we like the place but the manager is not a good one .

November 06, 2020
Cherrie
OVERALL RATING

Great customer service

The Brenda was amazing. Very helpful and professional.

September 05, 2020
rich
OVERALL RATING

very clean, efficient and convienant

onsite rep was very helpful and efficient

August 28, 2020
Tanya
OVERALL RATING

A Pleasure to Work With.

It is always a pleasure to work with Brenda. Whether it is by phone or in person, she is always polite and professional.

July 31, 2020
Pam
OVERALL RATING

Great Customer Service!

Brenda was soooo helpful.

July 15, 2020
Rick Rodgers
OVERALL RATING

Always good to do business with!

Easy to do business with.

June 23, 2020
Scott Bruner
OVERALL RATING

Super helpful and very professional

Brenda is truly one of a kind. She takes pride in her job and in the facilities. I have always had a great experience in working with her and she is willing to go over and beyond in customer service. Thank you Brenda for all you do!

June 22, 2020
Imagine Boney
OVERALL RATING

Amazing customer service!

Ashley was a great help! She had all the answers to my questions and was very courteous. Best customer service around! If you need a storage unit GO SEE ASHLEY at I Storage in Inverness!

June 20, 2020
Timothy Hill
OVERALL RATING

Brenda is Great!

Brenda is Great!

December 11, 2019
R Smith
OVERALL RATING

Worst customer service ever.

Apparently, the only way to write an honest review is to select the option that says everything is great when it is not. Since I’ve been at this facility I have experienced the worst customer service ever. As a business owner, I know how to treat customers with respect and meet and exceed there expectations. Brenda, the facility manager, has done the exact opposite. She has been absolutely rude, unprofessional, and deems it a privilege for you to speak to her. I have never felt so under appreciated and unwanted as a customer than I have at this facility. I will not be coming back.

December 04, 2019
John L and Judith M Mitchell
OVERALL RATING

Helpful, Friendly, Courteous, Kind, Respectful

Brenda Hamilton helped us to decide on a suitable unit for our things; outlined policies and procedures; and provided for us a storage plan that would accommodate our needs. No hassle and no fuss. Great experience with the "General".

November 19, 2019
Emanuel Stanford
OVERALL RATING

Great customer service!

Ms. Brenda is a joy to work with and was happy to stay late to get me into a unit I needed on short notice! Thanks again!!

September 05, 2019
Ann
OVERALL RATING

An amazing facility.

Brenda was such a help when we were trying to decide which storage unit we needed. She showed us the facility and made the process easy. She is such pleasant person to work with.

September 02, 2019
Paul Morris
OVERALL RATING

Awesome facility. Great staff

Brenda is awesome!!!!

July 20, 2019
Kate and Rob Peters
OVERALL RATING

Excellent service and facilities

Brenda is fantastic. She answered all our questions and treated us with respect and joy. She is a jewel.

July 17, 2019
Betty and Dennis Daigle
OVERALL RATING

Great storage Options

Brenda Hamilton gave us a thorough orientation to the facility and tips for planning for our storage needs during our upcoming move. I feel confident after visiting with Brenda that our possessions will be I good hands.

May 16, 2019
Kate Buffon
OVERALL RATING

Amazing

The lady who helped us was amazing!!

April 09, 2019
Steve
OVERALL RATING

Brenda Hamilton was GREAT

Brenda's attention to our needs was the main reason we chose iStorage for our goods. All facets of our move-in went very smooth with no problems as a result of her assistance in planning and timing.

March 30, 2019
Blain Harrison
OVERALL RATING

Great Facility. Great Service!

Incredibly easy experience with great customer service! Highly recommend using this facility for your storage needs!

January 17, 2019
John Taylor
OVERALL RATING

Brenda is absolutely brilliant

Brenda Hamilton is a great representative for your company. Very professional yet warm and friendly. Could not ask for better service

November 09, 2018
Sonya Lewis
OVERALL RATING

Ms Brenda made my experience for renting a storage space an easy and effortless. She made sure I was aware of what I was renting

Ms Brenda made my experience for renting a storage space an easy and effortless. She made sure I was aware of what I was renting and I was well informed. I love her personality.