About this Facility
iStorage Self Storage at 235 N 78th St
Looking for Self-Storage near Kansas City, KS? iStorage facilities are designed from the ground up to make storing easy, convenient and reliable. Our facility is equipped with more safety features than other storage facilities, including 24-hour video recording, unique keypad entry, and an easy access electronic gate. Whether you are storing a few key things or a large amount, iStorage Self Storage will have everything you need to seamlessly store all your belongings. Find the perfect size storage unit for your self-storage journey at iStorage Kansas City, KS!
Outstanding Customer Service
iStorage Kansas City takes customer service extremely seriously and seeks to make every customer completely satisfied with their self-storage experience. When you store with iStorage in Kansas City, KS you can rest assured that our customer service is going to be great and accommodating from start to finish.
Clean and Safe Storage
When you arrive, our excellent staff will show you around our very clean storage facility and gladly help answer any questions you have about your storage unit. At iStorage Kansas City you can be confident our staff is knowledgeable, professional, patient and time efficient and that our facility is always clean and safe for all your storage needs.
North: Near Leavenworth, KS
If you are coming from near Leavenworth, KS, first head south on Columbia Ave toward Spruce St then turn left onto Spruce St. In .5 miles turn right onto S 4th St then in 3.2 miles continue onto N Main St. In 3.0 miles continue onto US-73 S, and then in 8.9 miles continue onto KS-7 S. In .4 miles take the exit onto I-70 E, and then in 7.0 miles take exit 414 for 78th St. In 3. miles turn right onto N 78th St, following signs for 78th St) then make a U-turn at Riverview Ave. In .1-mile arrive at our location (235 N 78th St, Kansas City, KS 66112).
South: Near Shawnee, KS
If you are coming from near Shawnee, KS, first head east on Johnson Dr toward Nieman Rd then turn left onto Nieman Rd. In 1.5 miles continue straight onto S 59th St, and then in 2.8 miles turn right onto Inland Dr. In .5 miles turn left onto S 55th St then in .4 miles turn left onto Turner Diagonal Fwy. In one-mile use the right lane to stay on Turner Diagonal Fwy, and then take the 65th Street exit. In .1-mile turn left onto N 65th St, and then in .1-mile turn left onto Riverview Ave. In 1.7 miles turn right onto N 78th St, and then in .1-mile arrive at our location (235 N 78th St, Kansas City, KS 66112).
East: Near Kansas City, KS
If you are coming from near downtown Kansas City, KS, head east on Ann Ave toward N 7th St then turn right onto N 7th St. In .3 miles turn left onto Splitlog Ave, and then in .4 miles merge onto I-70 W. In 8.2 miles take exit 414 for 78th Street then turn left onto N 78th St, following signs for 78th St. In .3 miles make a U-turn at Riverview Ave, and then in .1-mile arrive at our location (235 N 78th St, Kansas City, KS 66112).
West: Near Lawrence, KS
If you are coming from near Lawrence, KS, head north toward Massachusetts St then turn right onto Massachusetts St. In .4 miles Massachusetts St turns slightly right and becomes N 2nd St. In one-mile turn right and use the right lane to take the I-70 E/Kansas Turnpike ramp to Kansas City. In .3 miles merge onto I-70 E/Kansas Turnpike and follow the highway for 26.5 miles. Take exit 414 for 78th St, and then in .3 miles turn right onto N 78th St. In .2 miles make a U-turn at Riverview Ave and in .1-mile arrive at our location (235 N 78th St, Kansas City, KS 66112).
Chris is a helpfull and a very nice employee
Have not been here long but they are kind and willing to help if need anything. It was great to do most of the information on the web page.
Great customer service
Ask for Chris!! Friendly and very helpful.
Chris was very helpful with our needs, he walked to the unit with us to make sure it was the right fit.
Great service…professional and courteous!
This is my first experience with this company and I want to thank Ryan for his exceptional customer service.
Amazing customer service!!!
Ryan has been super helpful in making sure that I had a place to land when I moved here and more so made the entire transition to my new home seamless. Thank you!
Chris, was very patient and helped me with a lock issue I was having on my unit. 100% would recommend
Chris & Ryan have been great they have excellent customer service skills
Friendly and fast help always clean and accessible.
Excellent customer service!!?
Ryan was super helpful and nice!
I have been using the unit since they opened, I always had great service, and a very clean storage place.
Ryan seems like a wonderful associate, he's friendly and was very helpful with my uhaul rental!
Ryan was super helpful and very, very kind.
I always have a good experience when I go to my unit and the facility is always clean.
Fast and friendly. Very informative about the whole setup and how to access the facility.
Ryan made my experience moving less stressful with his knowledge and customer service for my unit. Highly recommend this site for your storage needs.
Clean units and friendly staff
These guys are super nice and have been extremely patient with me in my financial situation which is priceless. I have been a customer for 5 years
This location wasn’t the closest to me, but I chose it because the price was right. I kept it because the customer service is outstanding. They are so helpful and Ryan is the best!! 10/10 will recommend! 😍
Christian was very friendly and helpful. Great customer service!
I had great experience at this location. Kevin was a great help to me and I truly appreciated it. Thanks.
Very nice staff!
Jan the worker on duty was good at her job and professional while being friendly and was incredibly helpful and the storage units are quite big and all around a pleasant experience.
Alex was a great help to me he got me in and out quick and easy and it was a haste free experience.
My man Alex worked extra getting a lock off of a unit because someone lost their key
Jen was very helpful
Great storage unit great customer service was very helpful.
Very professional and great prices
Nick was very helpful and informative.
Nick was an amazing help in getting our unit for us! He even went above and beyond in the rain, Thunder, & hail store to make sure our unit was a good fit! Best customer service for sure!!!
Nick was pleasant to deal with very polite will definitely recommend I storage
Nick was helpful! He really helped us with a personal touch!
Nick was a great help! Great facility, great service!
Nick did a great job helping me. Was able get the unit size I needed at a great rate. Thanks Nick I really appreciate everything!!
Nick has been a life saver. I would highly recommend this storage facility. Very professional.
Nick was very friendly and helpful. Made the process very easy
If you need storage. I highly recommend you talk to Nick at istorage (235 N 78th St KCK). Very courteous, professional and friendly. Very affordable too. Very pleased!
Nick was awesome great customer service
Nick Santiago was awesome he was so nice and so helpful. I would recommend I Storage to anyone !
Second time renting at this location. Very professional. Have recommended to other family members.
Spoke with store manager Nick. He was very helpful and knowledgeable. I would recommend this unit. 5 star review
Nick was so very helpful at opening and finding my storage unit. He was very kind and introduced himself as the property manager and any needs to call at anytime. Can’t wait so move in.
Nick was a great help in getting us a storage unit i would highly recommend using I storage!
The property manager Nick was Very professional and knowledgeable to what I was looking for. Got us in and out in 30 minutes.
I love this place! Nick took really good care of my after needing to change units due to my Mom's passing. Thank you so much!
This is my 1st storage room experience and the customer service provided by Nick was fantastic. I would recommend everyone I know to lease a storage here!! Thanks Nick and Istorage.
Nick was very helpful! Love the faciltiy!
Kevin was very helpful and he made sure everything was what I needed.
Kevin and Sara Are good people... Easy to work with... Answered all my questions...
Nick the new property manager was very friendly and helpful.
Really clean and secure facility! Nick was extremely helpful and knowledgeable. Highly recommend!
Clean facility. Helpful new staff
iStorage team member Kevin is patient and kind. Thanks for the help Kevin!
A great place to rent and to work! The units, property, and office are well-kept, there is a good range of products to help protect your items or prepare for a move, and Kevin is an excellent trainer! I highly recommend iStorage to anyone looking to store their items or start a career.
Everyone is very nice.
The best place ever cheap clean and respectful could not ask for more out of any of them I will go to ice storage on 78th and State in Kansas City Kansas anytime I have to use a storage unit they are the best
Gabriel has been more than helpfule in this horrible time
I needed storage space with a quick turnaround and spoke with Gabriel T. who made the process very easy to comprehend. He was also helpful when I had difficulty paying online. It's been a pleasant business experience and should I need storage space again, I'll return to this location on N 78th Street.
Staff was very helpful!!
Hey Gabriel the property manager took really good care of me and made everything smooth and easy 5 stars highly recommend for storage and if need of a truck
Thank you I appreciate you let me store my stuff there and your people that work that were so nice and so kind thank you
Since I've used the storage unit, the property seems to be kept up in good standing and the new management have been wonderful to deal with. Shout out to Gabriel, and Jen for their outstanding customer service.😁
My first couple interactions were very enjoyable but then the lady was not helpful when I called to pay my bill.
Brenda Hurley was a great help and her customer service was outstanding!!!
Very very nice and friendly atmosphere. The staff was incredibly helpful.
Went in to make our monthly payment on our storage unit. We needed another bigger unit and the service was very helpful. Got the size we needed. Would definitely send people here for their storage needs.
I had a great experience this morning. Fast and friendly service. Thank you Brenda for taking care of me
They storage is very spacious nice price and customer service was amazing 😻
Brenda has always patient, really patient. Great customer service.
Very patient with me clearing out the storage. Very professional and customer service oriented. Thank you
Brenda was awesome!
Brenda helped us with what we needed.
Brenda provides excellent customer service every time I frequent this location. She helped my mom also get set up with a unit and is super quick, efficient, and just awesome all around. Definitely recommend!
Easy to rent online, and your customer service agent at the storage was very helpful.
Jennifer helped me with assisting resetting my login credentials for website access..very helpful..
Brenda was very friendly and helpful and answered all of our questions. She is a very pleasant person 💕
Just got Out the army Need a place to store my stuff for a while. Untill I found my own place again and I found istorage off of 78th street. Met a wonderful employee named Brenda always worked with me, Always so kind and nice, Made me feel always warm and welcome me there. A1 service all around
Store manager Brenda helped me set up and get all settled in on my first time storage rental, she’s very polite and very helpful!!
Brenda is always A-1
Nice and friendly staff. Brenda was very helpful.
Nice and friendly staff. Brenda was very helpful. She was awesome and worked through the instructions on how everything works. She was GREAT!!
Jennifer has very great customer service and was super helpful.
Love the storage units here
Jennifer B. Was helpful in assisting in get my late payment situation taken care of. She had a lot of compassion and understanding and helped me find a solution I had not thought of on my own. You just wait - she'll be running this company with customer service like that!!
Brenda at 78th Street location in Kansas city Kansas does an amazing job, and has stayed in contact with me when I fell behind on my payment. The times we are in now has been hard, but with Brenda understanding, and her patience I still have my belongings. Thanks to Brenda for doing a awesome job!!!
Brenda & Jennifer were great & fast. Thank you!
Brenda and Jennifer were both a big help and were able to get me in a unit the same day for a discount
Jennifer was awesome quick & got me taken care of thanks a billion
Brenda is so helpful and kind!!
Brenda was amazing! She helped me a lot and answered all of my questions.
Thank you to both girls that work here. Istorage at this location is great.
Jennifer b was super helpful
Jennifer b help me today and did a awesome job
Jennifer B. Was such a great help to me & she was fast getting me processed. Appreciate her help!
Jennifer B. Excellent customer service.
Brenda and Jennifer were really helpful. They went extra mile to make sure I’m sorted with my rental. I will always come to this rental for storage and uhaul
Jennifer was an awesome help got me in and out qucikly
Brenda did excellent job helping me out and she definitely needs a raise!!
Service was great and facilities were exceptional.
I give it 5 stars Brenda was very nice and pleasant. Awesome lady
Just a great place to store your belongings! The prices are reasonable and affordable. If you store here, ask for Jennifer! She is professional, knowledgeable, and will get you taken care of.
The service was great and Brenda did a good job explaining everything
The young lady in the office done her job very well
Love working here!
Brenda was very helpful and friendly.
Brenda is a very good person down to earth and knows her stuff if I was the owner definitely a paid vacation
Brenda was knowledgeable and helpful. Would recommend I Storage to family and friends.
Brenda was extremely helpful and wonderful!!!
Very nice storage units. The staff was very helpful .
Trinity gave excellent service for a no-contact rental. I really appreciate that I can get things done- even after hours!
Ms Brenda was absolutely wonderful.
Miss Brenda took great care of me from the moment I walked in until the last moment I walked out! Great customer care!
Was told1truck was avail, got there it was lunch for staff. Waited an hour only to find out the truck had been rented even though I was told 1 was avail. Staffer was pleasant & friendly.
Brenda was extremely helpful in every step of the process! Was recommended by a friend and will definitely be recommending them as wel!
Very good service both times that I visited this location. Zach was awesome and Brenda was even better. I will definitely be recommending this location to others.
I needed a storage unit very quick and Brenda was amazingly accommodating. Making things so smooth and great. Unit was great size and temperature.
I would like to say that Brenda the manager here did an awesome and amazing job, she was very sociable I had a positive attitude and Outlook made me feel like my belongings are going to be safe and made me feel very comfortable about storing my belongs here. The storage facility was very clean, great pricing available storage unit when needed, I would definitely recommend them some friends and family.
Brenda, the property manager, was very professional, encouraging and helpful. The unit I rented was clean and at a great temperature for storing household items and furniture.
Brenda was awesome! Had a great experience. Thanks again !
Wish it was open 24-7 it would be a lot more convenient
Zack was super informative, polite, and a pleasure to do business with. He made sure I was aware of any fees or extra costs beforehand which was greatly appreciated! I was also offered water while filling out info and he really went the full mile to make sure I was comfortable choosing them. Good security, great pricing & even better staff.
Alex was helpful and very courteous! Thank You!
Kind of expensive, but clean
Very nice employee. Wonderful service, very helpful. I recommend coming here to anyone who needs Storage.
Zach was very friendly and helpful. I will strongly recommend this storage facility to friends and family.
Service really good, Zack help us through all the papers, he is good to customers. The storage clean and nice. Service is good too. Thats the kind of storage keeper people need, someone like him who knows how to make customers feel comfortable about buying the storage. He is the best. Thank you Zack.
Great service. Everything is secured.
Easy access, clean, affordable
A storage unit with a peace of mind.
Darren was super helpful, friendly and kind. Easy to converse with and made the experience pain free. Grounds were clean and safe. Would definitely recommend!
Moving can be such a hassle but the staff at I storage make it almost fun with a very friendly and laid back approach makes for a no drama hassle free environment . The grounds and units are very clean and secure and Mike and Darren were eager to answer any questions I had. If your looking for a secure place to store your valuables I would definitely recommend I-Sorage.
Darren explained everything thoroughly and is a very professional employee. Answered all my questions and was very friendly. Provided me with everything I needed to get going. Also set me up with a UHaul as well. Thanks Darren
Excellent service. Management is friendly and easy to work with.
It is very clean and secure. and the staff is always friendly. I have been here at this location for over 6 years now and Darrin by far is the best! He is very helpful and professional and accommodating!
It is very clean and secure. and the staff is always friendly. I have been here at this location for over 6 years now and Darrin by far is the best! He is very helpful and professional and accommodating!
They were very help full could ask for nicer people
Alex was amazing
Very helpful and kind
This place was the best customer service I have received in a long time Darren and allen the best, I felt as if I been knowing them for years don't think I will go anywhere else. THANKS .
It all good he were good Alex he is the best
This is an amazing place! They are so friendly and their customer service was spot on! Darren took great care of me when I was in a pinch! Next time I need a UHAUL I will go here first! S. Cook
Emplyee was a great guy, very helpful and friendly. Would recommend this storage to anyone and everyone I know.
Great place! Darren provides great customer service!
I have used the climate control facility twice now. It's a very convenient location right off i-70 and very secure. The manager is a wonderful person, knowledgeable and very helpful. It's always very clean. It's an easy process in and out. I will continue to use this istorage in the future.
Impressed. Darren was very friendly and very helpful with all questions we had. I would refer this place to anyone.
I originally went to their other location on State Ave but the wonderful ladies there referred me to the 78th St location because a climate controlled unit better suited my needs. Anyway, the staff at both locations were EXTREMELY friendly and helpful. I got to the 78th St location and he was waiting on me. Showed me the unit. Had me in and out in just a matter of minutes
Darren was exceptional very knowledgeable and hospitable Customer service was better than I've experience at any other storage company.
It was a great experience. Helpful staff. Clean facility
This was the cleanest property I've seen. The Manager was knowledgeable and friendly. I feel very comfortable and assured my items are safe and we'll looked over.
I Storage riverview here in Kansas City Kansas is a great facility. Easy access and clean very well managed by Darrin who is always so pleasant and friendly.
Mr Darren is always wonderful, any hang up we ever have her fixes promptly, he's literally always amazing!!
Darren is great human being the business is clean and his years of experience show how well the atmosphere is when you need help ! This is what a professional business run by people who care for the customer and not themselves! Great friendly service year round! He goes out of his way and that counts! Always feel at home ! Thank you ! 👌
Friendly management,always has the customer in mind.The facilities are kept very clean. The best prices around. Great!
Darren, the manager and his assistant went out of their way to to accommodate my needs in a timely manner . They both had a great attitude! Thank you so much and God Bless you both!!
Okay. I'm VERY PICKY when it comes to customer service. I figure I'm paying for space and I expect to be treated like I'm intelligent, kind, and capable. Also I expect the agent to talk to me WITHOUT racial or gender bias. Finally I want a business to accomodate my storage needs as BEST they can when I have to change mid stream for my business needs. Well folks ALL OF THIS HAPPENED at istorage on 78th and I-70. DARIEN the manager there made an A+ grade in serving this customer.
My sentimental treasures are safe in a climate controlled unit; the manager was enthusiastic and I appreciate having no worries about my belongings in safe storage.
I had an all around great experience with this istorage location. The manager, Darren Stuart, was kind, professional, efficient, and knowledgeable. I had to move due to a foreclosure, and my friend called around to storage units to try to get pricing, sizes and other info. She told me Darren was so helpful on the phone plus they had low prices and nice facilities. I could not have made it thru this difficult time in my life if getting the storage unit was a hassle. It would have been the thing that really pushed me to despair. Thank you Darren, so much for everything. I know it sounds like I'm exaggerating here but I truly mean everything I said.
Had emergency need for storage, call in to reserve unit. Darren was courteous and knowledgeable about the type of unit I needed. I thanked him.
Had a very pleasant experience with Darren. Added a 2nd unit went so smooth. Thanks so much.
Why do these storage places have to be so expensive!? 😩 other than that great customer service.
The service I receive from i-Storage (formerly 78th St. Storage) is always EXCELLENT! Darren, Chuck and Eva are always friendly and helpful whenever I'm there. Whether by phone or in person, the exchange is always efficient. Since Darren took over, he has maintained the goodness of what I had began with Chuck & Eva. Darren's pleasant demeanor and helpful attitude are always appreciated! I'll recommend this facility to anyone needing storage in the area. Keep up the great work! -- F. Bradley
Dairen located at 235 N 78th st Kansas City, KS was AWESOME! He was very kind, helpful and even made a suggestion that would be a better fit for my items and saved me money. He is defiantly an asset to the IStorage team!
Darren is always so friendly. He provides the BEST customer service. And we love the facility.
Very helpful and so nice.
Excellent customer service, reasonable price, immaculate facility - nailed it on all counts. Highly recommend.
Great prices and nice man that works there. I70 and 78th st location
Very friendly upfront and honest easy to work with.
Super friendly and welcoming! Easy process and the manager seems to genuinely want the customer to have the best experience! The gate process is easy and simple. Gate access hours are super simple (6am - 10pm everyday), so no looking up the hours all the time! The only suggestion that I might have for this location is to repave the pavement. It is very lumpy and may be awkward loading or u loading things to a vehicle. But It caused no problem for me!
Very friendly staff and clean and secure facility.
Climate control is great. Cheaper than Public Storage.
Great place to store your precious belongings. Management is knowledgeable and provide great customer service.
this property is great, the manager is very friendly and helpful. all storage's area are clean.
Heather was great!! Helped me with everything I needed!!
Nice staff that helped me get my storage and helped me get my car unstuck when I was stuck
Great service! Very clean and nice facilities. Very professional.
Every body was awesome! Friendly and helpful.
Affordable storage, convenient yet secure location, auto payment availability and the manager Darren calls as a courtesy to let you know when payment is coming due when you forget. Have been using for 2+ years, definitely recommend to anyone in the area.
Awesome place.. The manager is so friendly..
Pleasant person and an asset to iStorage.
Easy access and secure
Well kept facility. Good customer service.
Excellent customer service from Darren! Clean facility with affordable pricing. I love my 10 by 10 climate controlled unit!
Nicely located on top of a hill with easy access to I-70.
Excellent place for storage and Darren did a wonderful job with customer service.
Awesome service! Good prices!!
Have used them for years
I rented from iStorage for about a year and I never had any issues, I would go back and use them in a heartbeat. I highly recommend iStorage. Easy access, great price and awesome customer service. Chuck in the office was great!!!!!!!! He was always so helpful and polite. Thanks for everything iStorage!!!
Courteous crew n people & customer service oriented
I think they are excellent
Nice and quiet and peaceful. Sets off the road with easy access going in and also easy getting to my storage unit. Spacious driving areas between the buildings and the staff are always ready to answer any questions or give a hand to help if need be. I also noticed that they keep a close eye on security. Helps me to know that my personal belongings are safe.
We were moving from Clearwater Florida to the Kansas City area and were running a bit late, but Chuck waited for us so we wouldn't have to drive around with a 26' moving truck til the next day. He was very helpful and friendly. They have a great security system and we feel our household is safe there.
Chuck took excellent care of us during a challenging move. I would go back there again.
Best Place In Town! Very GREAT PLACE! They have ALWAYS got great deals also upbeat friendly and the employees are helpful and have and will help in anyway they can.
Very friendly and very helpful staff. Chuck is awesome! They have uhaul trucks to help you move. The climate control units are very clean. And reasonable pricing.
Was very clean. Good prices. I felt Safe for my thing's stored there. Great costumer service thanks Chuck!!
Very good people who work with you during some of the trying times. Thank you so much for what you all have done for me.