- iStorage Hingham, MA - Recreation Park Dr
125 Recreation Park Dr
Hingham, MA 02043-4205
- (781) 217-3787
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Just a second, finding you the best units...
Just a second, finding you the best units...
Just a second, finding you the best units...
Just a second, finding you the best units...
Shaneeya did absloutly wonderful she is very customer friendly and answered all of the nessary questions i needed to know she is very charismatic and professional and im very satisfied with the way she presented herself and the facility
Very nice experience with Shaneeya and Shenika at i-storage in Hingham! Every time I went in there with a question or had to go back they were always there and attentive and friendly. They knew the paperwork and everything was seamless from beginning to end and did not take a tremendous amount of time. The storage property is situated at the end of a prominent industrial park and it is safe and the units are very clean and quite easily accessible. These two women clearly run a tight ship and are always looking out for your best interests. I was very impressed. So far so good with i-storage!
Staff is very friendly and helpful. Facility is clean and safe.
Contactless registration, lease signing and payment are great. The location is clean and quiet. The unit was clean and easy to find. I am grateful I chose istorage! Their price was the best around too!
Shaneeya was extremely helpful and friendly. She completed our rental process quickly and professionally. She also went above and beyond by helping us best understand available options based on our needs.
Excellent service by Shaneeya!!!
Judy A was the best
Shay eta was very helpful!
Judy was an amazing help. I appreciate all her hard work.
Shaneeya was very helpful and pleasant to work with. She took the stress out of finding the right unit for my needs.
Judy A did a good job
Great service, smooth transaction.
Judy and Shaneeya were fabulous from the start. Very personable and professional. Highly recommend when storage is your need!
Judy a was absolutely amazing
Best storage unit I’ve had (and I’ve had quite a few)! Judy made the process very easy and pleasant. Will be recommending to all friends and family.
Judy was awesome! She made the process of getting a storage unit super easy. She was very knowledgeable and helped us get a storage unit that satisfied our needs.
Judy a was an absolute delight to deal with great customer service and sales skills
Judy and her team did a great job and explaining the differences between the different units as well as made the process of renting the space very easy. Very pleased with her follow-up as well. Definitely recommend Judy and her team in Hingham Mass at iStorage.
Great place, awesome customer service!
Great value, however the inside units are in dire need of maintenance and updates. Having a lock on the door seems silly; the corrugated metal walls are so flimsy and unsecured that I could pop the door open even with the lock on the latch. Half the lights don't work, and clearly no one is going around and updating any of the fixtures. Broken windows, exposed wiring held together with tape, old flimsy plastic entrance ways...
Joe and Sheheina (dont’t know how to spell correctly) where amazing! I was having a ton of issues with my car starting up and Joe went out of his way to help me and ended up fixing my car so i didn’t have to get it towed. I could not have had a better experience there and those two were life savers!
Judy was extremely helpful. I rented from many storage locations due to my work, and she made my move in a great experience. Thank you!
Judy is awsome great place
Judy was very helpful and pleasant to deal with. Process was very easy.
Judy and Joe are spectacular and a joy to work with!! Extremely helpful and wonderful customer service
Quick easy and extremely helpful. Needed a unit quick and Judy helped make the process easy. Highly recommend
Excellent service from Judy A! She is so friendly and helpful, and made the process super easy.
Couldn't have been easier to secure a storage unit and move in.
Judy was an absolute delight picked hingham because of her reviews and when I got there the reviews didnt even her justice she's all that and more
Great service, thanks Judy
Judy had the courage to call me 3 times to see how my decision of where to rent storage space. Also being in sales, her courage impressed me so much, instead of choosing a facility 20 miles closer to home, I rewarded she and her facility with my business! I made the right decision! Keith
JUDY IS AWESOME
Judy is AWESOME
I LOVE JUDY A SHE ALWAYS HELPS ME EVERYTHING I NEED IVE BEEN A CUSTOMER HERE FOR 2+ years thanks
Judy A was absolutely amazing great customer service rep
Judy was very helpful and friendly!
Judy A was great and very helpful
loved judy! really helped me in a stressful time. couldn’t recommend enough!
Just A was amazing, what an easy and quick process!!
Judy is a pleasure to work with. She really goes the extra mile.
Judy a was very helpful and attentive
I have used many self storage facility all over the country and I will say this. Judy if far and away the most helpful individual I have come across in the self storage industry. People need storage for a variety of reasons, in my case it was to secure the contents of an elderly parents home that had been lost to a fire. After the salvaged items had been cleaned, our family, distraught by this event, looked for a place to store these very special effects on our mother’s behalf. Judy was generally concerned, sympathetic, attentive and caring to our needs. It is because of this that I would never hesitate in my recommendation of the I-Storage facility in Hingham.
Safe and secure site. Friendly and helpful staff
Judy A wake amazing
Judy A is awesome
Judy A is the best!!! A pleasure working with you!
Judy a was awesome
Judy A was very easy to deal with and made the process very easy
Judy was awesome, optimistic, a pleasure to work with. A great experience!
Judy A . Was absolutely wonderful very professional and was extremely helpful I highly recommend this facility.
Just moved out due to no longer need storage. Judy is the best and has been incredibly helpful every time we’ve spoken to her. Thanks for everything Judy!
Judy A was a great representative! Got through the paperwork fast and explained the layout of the space as she did so. It should be this easy everywhere!
Judi a was very insightful on the offers and available units!
Judy A was a great help she helped me find the right storage unit that I needed.
Judy was very helpful. the process was quick and easy and she gladly accommodated my special request. Thanks!
Great storage unit, great prices, and great customer service! Judy took great care of us and we are very happy! Thank you again!
Judy a was fantastic
Just a was very pleasant fast made my move very quick
judy was amazing we were very pleased with the service and facility
Judy is great! Highly recommend!
nudy a was absolutely fantastic very smart clean knowledgae
Judy A was very pleasant was very helpful
Judy A was awesome very friendly keeps her facility immaculate
Judy a is awesome
Judy is very helpful and always has answers to my questions that help me. Thank you Judy.
Judy a was fa tastic
Juday a great help always such a good hearted sweetheart
Awesome ,judy was pissa
The manager Judy at this location not only is she a really nice person with a good sense of humor she really has a good knowledge of her property and also knows what she is talking about when it comes to storage thanks again Judy for being here will recommend her to anyone
Judy was absolutely amazing
Just A. Was extremely helpful.
Judy a was absolutely awesome
Judy a was amazing
Just and Dan were wonderful!!! Made the whole process very simple and easy!!! Thank you so much!!!
Judy A was very knowledgeable, courteous, and professional helping me today. She went above and beyond my expectations. Thank you.
Judy is great!!!
Judy A made my experience one that I will never forget pleasant simple very clean
Judy A is the best costumer service rep I've ever dealt with highly recommend Hingham facility
Judy A was absolutely amazing
JudyA was great
Judy a mss as de my move in very simple
Judy A was spectacular
JudyA was absolutly amazing
Judy A was exceptional we rented another unit always ckean fa ility and judy is always pleasant
JudyA was a ton of informative knowledge very clean she was very pleasant
Great staff clean facility.
JudyA was kind pleasant and knwol
Judy a was amazing
Great staff, friendly and helpful. Will recommend to everyone!
Judy A was absolutly amazing showed me a few different units simple and easy
JudyA was a professional at her job she knows the storage buisness like I've never seen she explained everything to me I was very impressed with the facility and her expertise dealing with people
Juxy a was absolutely wonderful she was absolutely amazing
Judy A was awesome made my move in very simple and pleasant for me
Judy A was absolutely fantastic very pleasant
Just A was Huge help with all of our needs highly reccomend
Judy A very pleasant funny clean facility an experience I’ve never had anywhere else
Judy is a PHENOMENAL employee at this facility. She came in on her day off to allow me to get moved in. Highly recommend this place! Pricing is very competitive, too. Got a larger space for less than another storage facility.
Judy A was incredibly helpful and welcoming! She thoroughly explained all my options and made the process incredibly seem less. I would definitely recommend iStorage!
Great service from Judy. Thank you!
Judy A was absolutely amazing fast funny explained everything very clearly
Judy A was awesome she told me about special promotions I'm renting with her today
Just A was absolutely amazing she was very pleasant and it was very easy proccess
Great service from Judy and Chris. They went out of their way to secure a storage space for me and made it a pleasant experience. Very friendly and personable and excellent customer service
Judy A was very helpful and very fast with my rental
Judy A was awesome
Judy A was very helpful in getting me what i needed
Went to look at a 10 x 25 Judy A was so helpful told me everything I needed to know storage even showed me how to pack things
Judy A was by far the best customer service rep I've ever dealt with awesome person really funny
Convenient place to store your stuff. The only complaint is the hard plastic slitted curtain that is there to try to keep the weather out. It is very hard and dragging that thing across your face each time you bring something in or out gets very old very quickly.
Just A was awesome got us the perfect size unit
Judy was very helpful in my moving process explained everything to me and was very fast
Judy a was very helpful finding us the unit that we needed
Judy A was so helpful in renting my unit good sense of humor way to go judy A
Just a was amazing I reserved a 20 x10 and she knew I needed the 10 x 20sheknew exacltywhat I needed thank you judy
Judy is an awesome rep! Definitely recommend storing items here. A great deal as well!
Judy A. Great place to store your stuff. Very convenient!
Just and dan were a great help I’ve been renting for a year and they got me transferred to a new unit with no issues.
Judy A was a pleasure to deal with wonderful sense of humor
Been using them for the past year. Quick and easy. Judy is always helpful.
Judy a is exceptional at her job I’ve never dealt with anyone as pleasant as her
Judy a is the best
Judy a was so helpful and a pleasure to deal with
Judy was great to work with. She went far above to make me feel secure with storing my baby(car)
Judy a was absolute marvelous
Judy A did a great job!!!!
Judy a was awesome experience knowledge and very fast
Friendly, and great service!
Judy is just awesome! A lifesaver! The perfect unit at a great price. Thank you!
My name is Barry j Leonard I own a small land scape company in the New England I was speaking with an Employee of yours her name was Judy and we discussed a storage unit to house my tools because I have alot of business in that area she has come up with great flat rates and units in other states so when I make my decision to this you owe all that credit to judy . Thank you
Staff is very helpful, attentive and flexible. The property is well monitored and well lit. Definitely recommend!
Judy A. gave us a great customer service experience. She was very helpful.
Judy A was super helpful- she showed me two storage units so that I could make the best decision. The process was quick and easy and she explained everything clearly.
Very pleased with facility very clean and Judy was very helpful and knowledgeable Couldn't be happier
Judy A best ever
Judy a awesome
I'm leaving this facility primarily because I'm saving $104. per month for the same size unit in a new facility. I rate Judy the manager 5 stars because she truly understands customer service and has been very helpful. I downgrade the rating because of the company. I had a ceiling leak destroy my camera bag and some pictures, the door was balky, and when they plow in the winter they leave a 3 foot wide snow pile in front of the units.
Judy A was great to work with. We rented for over a year without an issue. Would definitely recommend this storage facility.
It was easy as pie getting my storage unit due the great experience I had dealing with Judy A. Thanks for making my experience an awesome one.
Judy a is an awesome customer service rep she knows the business very respectful highly recommended
Judy a was one of the most pleasant customer service reps I have ever had the pleasure of dealing with
Judy a was awesome very clean veey friendly
Judy made renting a unit for storage ,a smooth and stress less transition. Thank you Judy ❤️
Went down today to check out a unit just dying a was phenomenal
Judy a is the best customer service rep ever
I was one of the auction winners for hingham i went down to claum my unit judy a was so respectful and so helpful good looking rep to thank you judy for making my experience pleasant and enjoyable
I have to say out of all the storage pace I’ve rented from Judy a in Hingham has the cleanest facility and is the best customer service rep I’ve had the pleasure of dealing with highly recommended
Judy was very helpful with our storage unit, Thanks!
Judy A is very helpful and a joy to deal with
My experience with the storage thing is my first looking at storage unit s Judy a was awesome
my name is eric I had the pleasure of dealing with Judy a concerning storage unit
I had A reservation so i had to come see the unit first i was shown by judy a i have to say shes one of the nicest and funniest people i ever met
Before i came to see a unit i called the hingham location for information i felt as though i knew judy a. For a long time just by speaking with her thank you so much
Judy a showed me a unit today for a classic car very pleasant and informative
Judy a is awesome she took me thru to see a couple of units walked me thru everythin
judy a is exceptional customer service rep very pleasant made my viewing very easy very simple thank you judy
My name is deborah leech did not have my phone to write a review so i asked if i could use one of the girls phones judy A was very pleasant to deal with she showed me a 10 x30 the facility is very clean and judy attended to all of my needs concerning my storage needs highly recommend
Judy was awesome, she was great, stayed late to sign me in!
Judy A was very helpful finding the right unit and making this a pleasant part of my move.
Judy A and Christine are in the office and have been just outstanding! I’m first time storage renter and Judy walked me through every thing with precision and thoughtfulness:) Thank you all Tricia Kelley
I have been renting units here for my business well over 12 years now. New owners this year are great Although I was always treated well..the current manager Judy is by far the best. This facility is now number one, not just in convenience and price, but in service as well. Kevin
Judy and Christine has very great costumer service, and the unit was very clean.
I have been a customer here for a while. I always notice a new girl out and about cleaning and the lady in office is always pleasant. I have noticed as well that the cleanliness is better
Very clean and well maintained. The customer service was exceptional. I do believe Judy was my representative. Highly recommend this facility.
Great storage place with great prices. Staff is always super friendly too
Judy A was exceptional in her customer service and is a Too Notch worker!
I rented a unit at this location recently and have been going through a very difficult time. Judy and Kristine are always pleasant and kind. You don't always see that in the work we live in today so when you do it is very much appreciated. Would definitely recommend..
Judy A at the Hingham iStorage was really efficient and helpful. Very positive experience. Good hours and well staffed.
Judy A was great got me the storage unit I needed was very nice and great to work with.
Judy A and Christine are the best. Very helpful and knowledgeable.
5 STARS! Great people there. I was helped immediately and got the unit I wanted, moved stuff in that day. Will recommend to anyone looking in the area. Plus, I have another unit in Weymouth and the prices here are much better. Couldn't be smoother! Thanks.
Judy a the manager of Istorage in Hingham was exceptional in trying to resolve an issue my husband and I had with a possible mouse ingestion of our storage unit. The district manager failed to call us and advised Judy to tell us he move us to another unit but we were responsible for the moving of our belongings which where covered with fences and urine. Everything needs to be thrown away and only someone with a proper ventolater/hazmat suit should be dealing with this situation. Judy was so kind and helpful of our loss of personal belongings, she is the only reason I am not calling Hingham Dept. Of Public Health! Thank you Judy😊
iStorage in Hingham is a great option for storage. Judy A took the time to make sure I was all set with my storage unit. Highly recommend
Very good prompt service!
Convenient, great location, wonderful help from Judy A!
Judy a was very helpful and very patient outstanding customer rep
Judy A was so helpful!
Judy A. Is an absolute rock star!!! Her customer service skills are above and beyond. Facility is clean, safe and secure. Would definitely recommend to a friend!
The facility is so clean! Judy A was one of the most helpful employees I have EVER interacted with!! She is a SUPERSTAR and is so kind and made sure we were all squared away before leaving for the day. Highly recommend iStorage to anyone!
Judy A is great
Judy A, helped me, and made my experience very easy and pleasant. Excellent customer service.
Excellent customer service. Judy was very friendly.
Very nice Jacob was very professional
Judy A provided excellent customer service. Very helpful!
Judy A, very good customer service skills, great sense of humor and always helpful.
JUDY has good customer service and awesome staff
Judy, Christine, and Jacob are kind, patient, and very helpful.
Judy A is the best! Great secure storage facility
If you need a storage unit, go with these guys. The online reservation is very easy and you can call to confirm reservation as well. Getting there is a bit tricky cause Google maps takes you to the ice skating rink but they're just behind it. Jacob checked me in and was such an amazing help. Do use them!
Judy was great. Can’t beat the location. Wish the sliding hasps worked a little smoother !
The location is great, but I want to update this site review. Since George left over a year ago, Judy has shown to be the one person I could depend on getting anything done for my storage needs. Thank you for such great customer service! I also am happy the new Manager, Jacob has arrived to Manage this location. I am confident he will continue to oversee all customer needs.
Judy A. and Jacob are great. Easy access, great location.
Outstanding service best around Jacob and Judy are really awesome
Jacob and Judy was so helpful getting me in the storage unit one showed the unit one did the paper work thanks guy good teamwork
Worked with Judy A. to confirm a new unit. She was super helpful and friendly. We had nice conversation as she showed me the ropes. I really appreciated the ease of the transaction and the quick access to a drive up unit.
Judy A was very helpful in finding me a new storage unit after leaving public storage. She was able to get me in a unit that met all my necessities. And super quick moving in today
Quick, easy & convenient
Helped me shovel good service Jacob was the best mananger sense I’ve been here thanks Jacob so much
Jacob represents IStorage’s strong company values. He is very friendly and takes pride in his property.
Great storage place. Very helpful.
the customer service definitly
Judy A in Hingham was very helpfull and friendly . She knew the facility very well and was very professional and a great customer service rep
Good place and quiet
Good prices,very nice friendly staff
I was very confused trying to secure storage through the website. Thankfully I came into the hingham location and Kerine not only informed me of my options but she showed me as well. Her customer service skills were beyond outstanding. She assisted me through the process saving me a lot of confusion, time and money.
Great service, fast and efficient, highly recommended.
Great staff and customer service
amazing property wonderful service
I was so stressed out with my move but the manager in hingham kerine helped me find the perfect space
Judy A was amazing had full knowledge of facility and very professional great sense of humor just a wonderful customer service rep of I rent from anyone it would be her
the employee on site ms. kerine was very helpful in helping me pick out the best rental space for me very informative
Love judy a. She was very helpful and professional. Her great sense of humor made working with her a great experience. Should be more people like her
Today I had a great experience at Simply self storage. I walked into the Hingham location and I was greeted by a very friendly and courteous woman name "Kerine" she showed me around the facility and she was very knowledgable.The facility was well kept and I would feel comfortable entrusting this company with my valuables.
The place is nice ,and clean jacob is really nice friedly and gibe a very good deal im totaly happy😄
Rented a 10 x 10 for 2.5 years. Excellent experience always plowed in winter very secure with cameras. George the manager really great guy. Would recommend to anyone looking for storage
Very secure and safe area and easy to get around the facility. Everything was as advertised and clean. The best part is the price and excellent customer service. George in the front office in particular. Would definitely use again.
Wonderful staff very helpful and patient best storage facility in Massachusetts HANDS DOWN!!!!!!!!!!!
George was great, we loved Simply Self Storage and we will be very happy and feel secure having our things stored here. The prices are great!
George is very helpful and delivered great Customer service.
Easy location to get to. Well maintained and clean units.
Good pricing. Easy access . Had large drive up unit I needed. George the manager was awesome.
Great customer service!
I was in need of a reasonably priced unit and I am pleased to have found this place. Price, location and ease of access to units makes this place perfect. George, the on-site manager was very helpful, listened to my needs and saved me every penny he could. I am extremely satisfied.
My girlfriend and I recently signed up for leasing a storage unit at simply self and storage. Honestly couldn't have asked for a better experience! We were both a little stressed with our move but simply self storage was quite a breath of fresh air. The management and workers were fantastic. And not even to mention other storage unit renters were extremely friendly and willing to help move things in and out. Simply self storage, you're doing a wonderful job! Keep it up!
The manager George was very friendly and extremely helpful.
Wow the man that helped me at that place was so helpful and kind. He really informed me of my options and best ways to handle my storage. He answered all my questions and he was wicked funny and put a big smile on my face
Easy, convenient and very good customer service. I was also able to buy boxes and other moving supplies right there in the office. Highly recommend
The manager was very friendly and helped me choose the perfect unit to fit my needs. Prices are fair and the property is very well kept. I would definitely recommend this property if you need storage. GREAT CUSTOMER SERVICE!!!
Convenient, easy location, clean, helpful onsite manager. I highly recommend this location over many others in the area.
About iStorage Hingham, MA - Recreation Park Dr
Centrally located between Weymouth, Hingham, and Rockland, our Recreation Park facility is close to some of the area’s greatest attractions. With Black Rock Country Club, Jacobs Pond Conservation Area, Wompatuck State Park, and the Atlantic Coast all within miles of our facility, we are the ideal option for clients looking to safely store any outdoor gear, recreation equipment, and other items that let you make the most of this beautiful region. Next door to the Derby Street Shoppes, our facility makes storing your belongings safe, easy, and convenient. As Massachusetts’ leading private storage company, iStorage is proud to offer convenience, ease, and top-tier amenities that keep our customers coming back. Our Recreation Park facility hosts a wealth of unparalleled services and features, including:
- Long term storage: Whether you’re looking to store your belongings for a few months or a few years, you’ll have peace of mind knowing your valuables are in good hands.
- Vehicle storage: From mopeds and motorcycles to oversized SUVs, our vehicle storage provide optimal protection for risks like vandalism, harsh weather, harmful humidity, rodent and pest damage, and other potentially ruining elements.
- Boat storage: When you’re not out enjoying one of the hundreds of nearby bodies of water, keep your boat safe and secure in one of our large boat storage units.
- Mini storage: We also specialize in mini storage units, perfect for keeping just a few overflow items, valuable collectibles, and other not-so-big belongings.
- Climate controlled units: Our climate controlled units protect your valuables from the harsh heat of the summers, bitter cold of the winters, and whatever crazy weather happens to come in between.
Our facility has a number of great features such as:
- 24 hour video recording on the premises
- Business Storage
- Deliveries Accepted
- Drive-Up Access
- Electronic Gate Access
- Fire Sprinkler Alarms
- Fully Fenced Facility
- Indoor Units
- Interior Parking
- Locks Available for Purchase
- Moving Supplies Available for Purchase
- Paved Parking
- RV & Boat Storage
- Uncovered Parking
- Well-Lit Facility
- Month-To-Month Leases
- No Deposit Required
- 5% Active Duty Military Discount
Directions to iStorage Hingham, MA - Recreation Park Dr
Route 3 South
Take exit 15 - bear right off ramp and go approx 3/4 of a mile. Make right on street immediately after Bertucci's Restaurant via the service road. We are located directly behind Derby Street Shoppes.
Route 3 North
Take exit 15 - take left off ramp. Go approx 1/2 mile and take a right on street immediately after Bertucci's Restaurant via service road. We are located directly behind Derby Street Shoppes.
We are on the Service Road to the Derby St Shoppes
NOT ACTUALLY ON RECREATION PARK DR! Turn at Derby Street Shoppes service road and follow to the end
Weymouth, Hanover, Norwell, and Hull
Reviews for iStorage Hingham, MA - Recreation Park Dr
Getting better all the time
I have rented units here continuously for over 10 years and the place is now cleaner and run better than ever with the new owners. Shaneeya is the new property manager and She is the best. Thank You
A painless transaction.
Shaneya and Shenika were wonderful and made me feel comfortable from the moment I walked in. Shaneya did a great job in explaining my options and escorted me to my unit to make sure it was clean. I would definitely rent again from this location if I had the need.
Contactless registration and lease signing are very much appreciated. Great location and very clean facility, grounds and unit. I am grateful I found and chose istorage. Their prices are reasonable too!
GREAT PLACE FOR STORAGE/JUDY ROCKS!
THROUGHOUT MY COMPLETE EXPERIENCE IN USING I-STORAGE,JUDY IS THE BEST REPRESENTATIVE I'VE HAD THE PLEASURE TO KNOW,ALWAYS SUPER RESPONSIVE AND HELPFUL,GO JUDY!!!
Judy was amazing
Rented a unit to store my car for the winter. Judy was amazing she showed me the unit even got down on the ground to make sure my car wouldn’t scrap while pulling in. Above and beyond if you ask me.
Judy A was amazing very knowlegdeable
Judy A was very helpful A wonderful Customer service rep
I wanted to send compliment to the staff, Judy was very helpful and gave me a courtesy call my bill was due , she even waited on her lunch break for me to get to facility to pay bill
Couldn't be better!
Service is outstanding! Judy A is quick, helpful, and friendly.
Judy a was a pleasure to deal with made my experience very enjoyable felt very at home with her customer service skills
New Ownership makes it great
Big difference now with Istorage running things. Maintenance now is much improved
best value great new staff
I have been renting units here for over 10 years without any inconvenience whatsoever. Recently the name changed from Simply Self Storage to Istorage and the new owners and staff are by far the best ever. Thank You.
Convenient cheap helpful
Judy A was a great help with setting me up for the correct unit for my necessities. Also was a very quick set up so I could move in the same day
Jacob is awesome! He is Professional and very helpful and so nice!
Neat and clean great location
Miss judy is an a amazing and knowledgable employee and a great sales person you shall be seeing me and my company by the end of may and will be there till Sept. Thank you Miss Judy see you soon.
Hingham location Ruining credit-score
I gave notice that I would not be needing the storage unit any longer. I was told I had until 11/5/18 to clear the unit to avoid paying for one more month. I was then contacted by the new Manager Kerine and was told I had to clear out by the 3rd. I informed her I would be there the following day to clear out. I cleared out the next day on the 3rd as I told her. I received a bill for $77.00 and automated calls stating I owed money for November. I spoke to her multiple times and I had to explain the whole situation over and over again. She told me she would take care of it twice and to ignore the bill. Yesterday I received a Collection Notice. I’m planing to buy a home in the spring, but if this ends up on my Credit History I may not be able to. I sent an email yesterday requesting a call back ASAP. I know the email was read and I didn’t get a call back. I left a voice mail this morning and still no call back. The Manager Kerine seems to have no clue how to run the business and can’t seem to remember anything. Obviously notes are not being added into the system or she would not have called me repeatedly about the bill that shouldn’t have been issued in the first place. The previous office staff was excellent, but the new owners of the company have hired an incompetent Manager. This was my second time using a storage facility. The location itself is nice, but go to one of the other locations.
Worst on the south shore.
Terrible, dirty place, no lighting, hard to get to units, really steep and long stairs with no lights, looks like something out of a horror movie in the old buildings. They start with a decent price, add all kinds of "mandatory" extra's, then they start raising prices every couple of months, they charge extra for night access. Never any help, promise to fix lights never do. Stay Away from this rip off!!