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Storage Units at 102 Broadway in Lynnfield, MA 01940

 

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Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...
Google
Sep 16, 2023

Pam is the best and nices lady ever

Google
Jul 29, 2023

Pam was very helpful and informative. Great people.

Google
Jun 11, 2023

Met all the needs that I needed at the time and had no problems as was very happy

Google
May 17, 2023

Pam was the best. Explained everything clearly so I could make the best choice.

Google
May 01, 2023

Very Good Location

Google
Apr 21, 2023

Staff went above and beyond to help me find the best unit for my needs. Unit was very clean and well cared for when I opened my account and after a year and half, all content were untouched and very well preserved. Lot is always immaculate, secure, and safe. I will be using them again and I recommend them to all my real estate clients. A+

Google
Apr 08, 2023

Pam was very helpfully and accommodating. Katie was very receptive. It was nice to be warmly welcomed by the property managers.

Our Website
Mar 29, 2023

Good customers services

Google
Mar 27, 2023

Best storage unit ever. Pam and Katie were so accommodating and friendly. They made sure my move in was the best I’ve ever had in a storage unit. These two deserve 1 million stars. Thanks Pam and Katie for being so welcoming, kind and highly professional. I appreciate you guys.

Google
Mar 24, 2023

Nice customer

Google
Mar 05, 2023

Katie does a great job managing this property.

Google
Feb 20, 2023

Pam is awesome very helpful very informative & amazing prices the storages are fantastic can't beat IStorage

Google
Feb 20, 2023

Pam was helpful and explained everything thoroughly.

Google
Feb 13, 2023

Long overdue review. Katie has been great, and the staff is always of assistance when needed and keeping the facility clean. I've been with Istorage for years and have always been comfortable and content with no issues.

Google
Feb 11, 2023

Katie and Pam were very friendly and showed us around a+ great deal

Google
Feb 03, 2023

Katie the manager has been awesome in all my dealings with her. Most recently she helped with a situation that required her to go out of her way and it helped me greatly. Ty Katie!

Google
Jan 31, 2023

Istorage in Lynnfield is one of the cleanest storage places around. Katie an Pam are both great! Wether I need help with a door or downsizing they go the extra mile every time!! Highly recommend!!

Google
Jan 31, 2023

Istorage is great. Been at the lynnfield for years and Katie the manager is amazing and has always taken care of me. Definitely the best storage company in the area.

Google
Jan 31, 2023

Pam is wonderful! Units are clean and well maintained. Feel comfortable storing the treasures I've collected over the years there.

Google
Jan 28, 2023

Katie and her assistant pam were great. answered all my questions when i rent my unit i feel confident i have all the answrs i need

Google
Jan 27, 2023

The staff is always nice and friendly.Very clean!

Google
Jan 24, 2023

this is a nice storage place. the manager Katie is so helpful and she is always keeping the place looking clean!! 5 stars for Katie just because she is so welcoming and helpful. the units are climate controlled which is nice and not badly priced.

Google
Jan 24, 2023

very polite people and helped me a lot!

Google
Jan 06, 2023

Pam was wonderful . She took her time with me and was very pleasant

Google
Jan 04, 2023

Staff is very polite & friendly, excellent customer service

Google
Dec 19, 2022

This is the second storage unit I have gotten at iStorage and both times it was an easy and effortless transaction. I can’t say enough about Katie and her help.

Google
Dec 16, 2022

Great staff

Google
Dec 04, 2022

iStorage, Route 1, Lynnfield, MA provided a consistent 5 Star Customer Service experience throughout the 2 years in which I rented 2 different sized units at this location. From day 1, the office manager, Katie, was efficient, knowledgeable, personable and always helpful - she is an asset to the company, as is Pam, who I dealt with on occasion. I had an overall pleasant experience at iStorage, Lynnfield, as have my family and friends.

Google
Dec 01, 2022

Great staff and clean property.. someone is always around when I need them

Google
Nov 30, 2022

Katie is very helpful and goes out of her way to help customers. So appreciated all her time.

Our Website
Nov 23, 2022

Great customer service and good respect to the customer. Katie is very helpful!!

Google
Nov 15, 2022

The dedicated staff went the extra mile to assist me in my unique circumstance. Their effort did not wane even near closing time. I have never seen such professionalism, composure, and friendly service. Highly recommend!!

Google
Nov 13, 2022

The ladies who helped us check in were more than helpful they were fantastic

Our Website
Oct 27, 2022

Best experience customer service was top notch!! Easy to complete everything online!!

Google
Oct 24, 2022

Awesome experience!! So easy to reserve unit with fast great customer service. I would strongly recommend istorage to anyone needing storage.

Our Website
Oct 20, 2022

Easy and simple

Google
Sep 30, 2022

Katie is always beyond helpful. Property always looks good. I highly recommend this facility to anyone looking for a safe place to store an great customer experience!

Google
Sep 30, 2022

Katie was such a good help when I visited this afternoon very friendly employees and very helpful

Google
Sep 29, 2022

Great service and super helpful staff. Love the online reservations, made it very easy and convenient when pressed for time.

Google
Aug 24, 2022

Great costumer service 🥳🥳🥳

Google
Aug 24, 2022

I’ve rented a storage and Katie & Barbara were perfect! They’re kind, super helpful. If you’re looking for a good attendance with human people I recommend them. Thank you Ladies.

Google
Aug 08, 2022

I was completely satisfied with the service here. They went above and beyond helping me make decisions on what size unit to get ect. Very helpful, great service by Katie!!!

Our Website
Aug 02, 2022

Excelente job

Google
Jul 28, 2022

Great Team! Katie made things so easy for us. Thank you so much for the help.

Google
Jul 28, 2022

Efficient Professional Spacious Friendly Accommodating

Google
Jul 20, 2022

Katie and Barbara made obtaining a new storage unit so easy. They recommended a couple different sizes to fit my needs. They were informative and friendly throughout the entire process.

Google
Jul 19, 2022

Katie was very knowledgeable answered all my questions. I seen 2 different sizes. I was able to save a little by looking an going with a smaller size than I originally planned. Highly recommend

Google
Jun 30, 2022

Katie was a big help! She got me the perfect unit, and was so kind. I will definitely be referring my friends to her!

Google
Jun 29, 2022

Katie, from I storage is extremely sweet and friendly and is very helpful

Google
Jun 29, 2022

Katie, from I storage is very polite and extremely helpful and very friendly

Google
Jun 23, 2022

I can't say enough good things about Katie and Lisa in the office. They were so helpful, I'm going through a major move right now and the stress is crazy. They set me up with a storage bin with a size that I actually needed instead of trying to sell me a larger bin like the last place that I checked out. Honesty and integrity are everything to me. Thank you ladies!

Our Website
Jun 09, 2022

Great customer service highly recommended and I'm happy with the unit that I have

Google
May 20, 2022

Very good people their. I forgot the names I'm very bad with remembering name. I have had a good experience so far since I just moved in. Prices are very high but they are every were. Even if this economy takes a change back you know places like this won't come down on the rent. I rented the same unit 3yrs ago and it was 120 less. I can't beleave the price change. For a 10x20 basic size for a 1car garage used to be 200 maybe 250 and now they are 360. If you want to put stuff in storage it's costing 3k for 6months, is it worth keeping. I know I'm not gonna pay for items after I already paid for it. I will sell like I am now. And if storage places don't see the change then let me tell ya. 4ys ago u couldn't find a unit now their is planty. It's cause of the cost. Think about it. Who wants to pay for junk twice. That's all your doing now aways.

Our Website
May 14, 2022

Very friendly and accommodating they found us 2 units close to each other

Google
May 09, 2022

I needed a place to store my daughter’s college dorm items. Unit was very clean. Felt like her things would be safe as there is a security gate with keypad for entry & exit. Video cameras on premises. The registration process was extremely fast! They were extremely courteous! Next summer if we need storage during dorm move-out we will definitely use this facility again!

Google
May 07, 2022

I’m so glad I read these reviews an decided to go to istorage. I see now why Katie got great reviews! She made this stressful process of moving an storing easy for me. She was very helpful answering my 101 questions. Never once made me feel like I was a bother even when I knew I was asking lots of questions. Even after I rent she helped me again to get my lease signed.. Thank you Katie for all your help!!

Google
May 02, 2022

Great staff, clean units, convenient process. Have used it without any issues for the last 3 years

Google
May 02, 2022

I spoke to Katie about down sizing from one unit to another. I spoke to her on the phone on Tuesday about changing units. I went to look at the units on Friday so see which one would work for me. She was very help to see which unit new my stuff would fit in. She worked with me about getting my stuff out and gave me a few extra days because I was having trouble finding someone to help Mr. She was amazing and so happy I now have a smaller unit. Thank you!

Google
Apr 30, 2022

Yes I've had a storage for about a year now and I've worked with Katie and she is polite understanding and easy to talk to always will to help when you have questions

Google
Apr 17, 2022

Customer service is top notch. Also the entire place is spotless. I would recommend this place to anyone I know looking for a place for storage.

Google
Apr 13, 2022

Ive had a storage unit for almost 2 years and I been dealing with Katie for pretty much the entire time. Katie is awesome. She wicked nice and very helpful. Katie's number one☝🏼☝🏼💯🤘🏼

Our Website
Mar 26, 2022

Amazing prices. The person that I spoke to was very nice

Google
Mar 21, 2022

Barbara was a great help! Explained things very clearly and was super helpful. Made it easy to move!

Google
Mar 16, 2022

Katie was very helpful in my search for an oversized unit that would accommodate a tall cargo trailer over the winter season. (I had visited 5 other storage facilities with tape measure in hand, and before I got to Lynnfield, there was no such thing as a unit with a door opening larger than 7.5') Clean facilities, generous hours, affordable rate. I will be a return customer for sure.

Google
Mar 02, 2022

Cleanest storage facility I’ve ever seen! Great customer service, they make a unusually stressful experience so easy.

Google
Feb 24, 2022

Great customer service, and very patient. Made the experience very welcoming, even though they had problems with my reservation through the web. Great staff!

Google
Feb 20, 2022

Great storage facility! the staff are super helpful. The property manager Stacy pays attention to good details and goes out of the way to support the clients! strongly recommend!

Google
Jan 26, 2022

I have been a customer for a long time and I would recommend this place to anyone especially for The help I get from the employees when I’m there especially Katie you guys are awesome

Google
Jan 26, 2022

Katie was super helpful answered all my questions. I started renting today and will be back next month

Google
Jan 26, 2022

Katie is a nice person help me with help me with anything I needed 🙂

Google
Jan 26, 2022

Katie was great, I will definitely be coming back next month :)

Google
Jan 25, 2022

I have been to a couple places looking and your place is far better than others I was especially pleased with the assistance I got from your employee Katie in the Lynnfield location. She was very knowledgeable and very helpful. Answered all my questions and alleviated all my concerns.

Our Website
Jan 21, 2022

Is was great

Google
Jan 16, 2022

safe to say that Katie is world famous. She’s the best! Great facility and easy access. The best around!

Google
Jan 06, 2022

Nice place Katie was very helpful. I'll be back to rent soon.

Google
Jan 06, 2022

Katie was very helpful answered all my questions. I will be renting tomorrow. Thanks

Google
Jan 03, 2022

Excellent service with customers need help with the form with online problems they just do it at the place for you with a happy face.

Google
Dec 24, 2021

My family and I have been customers for a very, very long time! I want to take a minute and say thank you to Miss Katie for all the little things she does for her customers, it truly means a lot! I hope iStorage appreciates Katie as much as we do! Thank you Katie, for all you do!

Google
Dec 17, 2021

Clean and secure

Google
Dec 10, 2021

Katie is an awesome lady, helped me get where I needed to go in time for the winter!!

Google
Nov 19, 2021

Helpful staff reasonable prices.

Google
Oct 27, 2021

Katie. Is the best employee I've. Delt with using this place actually. If it wasn't for her I would of left this place but she was so helpful nice with anything I needed any questions any issues so. Thank you Katie

Google
Oct 27, 2021

Thank you Katie. Most helpful. Out of everyone at this place I hope management appreciates you because if it wasn't for you I would have left already. Thank u Katie

Google
Oct 27, 2021

Employee Katie is the nicest. Most helpful. Employee. There. She is the reason I still use. This place thank you Katie

Our Website
Oct 24, 2021

👍👍👍 …….

Our Website
Oct 12, 2021

Took great care in finding a unit that suits me

Google
Sep 26, 2021

Katie is always very helpful with everything from a simple question to a small problem! Customer service goes above an beyond!

Google
Sep 14, 2021

Just started storing my things here, but have to give a shout out to Jill who went above and beyond her duties yesterday when I found a snake in my empty unit. She grabbed a broom and pushed it on out of the unit and into the nearby woods. Hoping it doesn't return, but glad that Jill was there.

Google
Sep 03, 2021

Katie was a great help when I came to istorage. Definitely will be back

Google
Sep 03, 2021

Manager got amazing customer service amazing service will definitely go back the best storage around

Google
Sep 03, 2021

Best storage place around, the staff is amazing and the manager Katie helped me with all i needed, definitely going back and highly recommend!

Google
Aug 20, 2021

Everything was wonderful, and Katie, Daniel and Lisa we're all very courteous & helpful

Google
Aug 10, 2021

I just have to say that your employee Katie is the best. You guys are lucky to have her. She is so accommodating and professional. But must important to me is she gives me a feeling that I could be apart of her family. Always greeting me with a big smile , asking me about my day and the best part is its not phony. It's sincere. That to me is so important being a customer. And i know she treats every customer like that. Because my mom talked to her and she treated her the same way. Katie is the best!!!!

Google
Aug 07, 2021

Jill at istorage was super helpful and answered all my questions!! She was also very sweet and understanding!

Google
Aug 05, 2021

If I could give more than 5 stars I would. My experience with Katie goes beyond excellent service. She is always there to help me with a Smile. I would recommend this place , a great property manager makes a world of difference.

Google
Aug 01, 2021

Very nice and clean storage units they have there at a very reasonable price and they have the gate that you need a code for to get in that's what I like about the place and security in the owners are people that work there are very nice every time we go in and out they say hello that's nice very respectable

Google
Jul 25, 2021

In the time I have been a customer with iStorage in Lynnfield, MA, I have been blown away by the friendliness of the staff and the cleanliness of the facility. Katie has been amazing in helping me with any questions I have and ensuring iStorage is providing the best experience possible for its monthly storage customers. It’s so convenience having such a high quality storage facility right off the highway. Thank you again, Katie, and the rest of the staff, for providing such a great experience and treating your customers so well. I hope to be an iStorage Lynnfield customer for life!

Google
Jul 24, 2021

Danielle made everything easy. She has great customer service and made me feel so at ease and and informed. Great customer service!

Google
Jul 24, 2021

Danielle was fantastic! Very kind and greeted me with a smile!

Google
Jul 24, 2021

Danielle helped make the process as easy as possible.

Google
Jul 24, 2021

I want to thank Danielle, she was extremely helpful and took the time to go over different units with me and made sure I had the right fit. She made it feel like home with her generous hospitality. Thank you and have a wonderful day

Google
Jul 24, 2021

Danielle and Katie were in the office today when I came to drop off my registration and like always greeted me with a smile and great customer service!!! awesome that you have people at the store that have great customer service!!! Believe it or not that’s hard to find nowadays!!! Great job ladies keep up the great work and keep smiling 🙂

Google
Jul 16, 2021

From the moment I arrived at IStorage Lynnfield MA location , I was warmly greeted by Katie whom made my experience there very pleasant. She is well versed in this field and walked me through all the steps in obtaining a storage unit . She was extremely helpful in understanding my needs. The process was quick and easy. I feel very comfortable and safe at this facility. Thank you ! Elle M 11111

Our Website
Jul 15, 2021

I think this place is great! Customer service exceeds..Katie is fantastic.I left a Google review already haha,but I'm willing to leave two! Im already about all moved in and already living my new unite it convenient,it's clean and I live the neat and properly kept property.Katie was excellent in showing me around,and letting me know the full leasing terms,wich was a problem at my existing storage facility.I appreciate her. Happy to do business here!

Google
Jul 14, 2021

So here goes..here I am all jumping in reserving a unit online,while I have a unit currently.why? I have an awful one where I am and need one desperately.unfortunately I have a husband that's extremely busy and picky so I told Katie I would be in on Saturday with him to the unit,an indoor and drive up, comparable to what I have now..well of course he got called into work and I couldn't go.Katie was so nice about it, responded quick and efficient.She was knowledgeable and explained leasing terms over the phone so I could tell my husband anyway until we could get there.She rescheduled to see me a week later very kindly, but,my husband being who he is said we needed to be out of our current unit asap so he said go ahead and look at the new unit yourself.so without a heads up I popped up in and saw Katie,without hesitation she took me to see multiple units.I had my son with me,having some developmental delay and other special needs can be a bit much on the talking and can over power the conversation and he did.Katie took kindly to it as he constantly said excuse me excuse me and interrupted the business talk to ask questions about units I had no interest in..and he talked about life and odds and ends.We did accomplish all necessary, he is quite good and does understand most,but she was quite patient with him when he really jumped in the way of her job a bit.Katie is very good at her job.Shes polite,she's knows her stuff,she's understanding and can have a laugh while getting things done.I like that I'm in customer service and I appreciate a smile and a giggle.I also find the place to be clean,and the land to be kept quite beautiful,I've had picnics in places that didn't look that good.so if she's in charge of that too then Katie really has it all! I'm happy to be here now,I'm relieved to be in a place of normality.I look forward to future business here! Thanks Katie!!!!

Google
Jul 13, 2021

Highly recommend. Convenient access and safe. I needed to store furniture, boxes, etc. for a few months between moves. Katie helped make the process as easy as possible every step of the way, from figuring out the best unit size and type (I chose drive up over climate controlled), answering questions quickly, and more

Google
Jul 02, 2021

Katie was absolutely amazing!!! She answered all my questions, was extremely helpful, and maintains an immaculate property!! Thank you so much Katie 😊

Google
Jun 28, 2021

Katie was Awesome!!!! So helpful made my experience so easy. Thank you!

Google
Jun 16, 2021

Thanks to Katie for being really helpful and showing us our options and being super nice! Definitely recommend this unit.

Google
Jun 16, 2021

Katie was very helpful and kind, she gave us a few options for storage units and helped us chose which unit was the best, definitely recommended!

Google
Jun 13, 2021

Great place! Very clean! The employees are great! Very knowledgeable an helpful always willing to go the extra mile.

Our Website
May 26, 2021

Katie and her assistant were very helpful I have the best experince. They are awesome!

Google
May 24, 2021

Katie was very helpful nice. facility was clean.

Google
May 18, 2021

Katie (Manager), Michael, and the rest of the team each provided friendly, knowledgeable and efficient service. Very happy with - and strongly recommend - their location. A+++!

Google
May 10, 2021

Danielle and Mike were very helpful with the entire process. I showed up just before closing and they answered every question and showed me 3 different units. Thanks for the great service.

Google
Apr 29, 2021

Katie is a huge help. Can’t say enough about her! Great service!

Google
Apr 26, 2021

Can’t say enough about Craig and how Helpful he was to me with my rental. I feel fortunate to have dealt with such a Knowledgeable and truly caring person. Don’t hesitate, my experience was great.

Google
Apr 25, 2021

I just rented a unit in Lynnfield Ma. And the Property Manger Katie was extremely professional and helpful. Great and friendly customer service. Awnser all my questions. The unit was clean and easily accessible. Thank you. Have a nice day. Matt.

Google
Apr 23, 2021

Good storage place. Price is a bit high.

Google
Mar 31, 2021

Thank you to Katie for the great service

Google
Mar 31, 2021

Katie was amazing helpful and kind very well kept facility and clean!

Google
Mar 30, 2021

I have had the BEST experience with these folks. They are so helpful and proactive with ensuring that you have everything you need for a smooth move. The units are clean and dry, and I even have one that I can drive right up to. This is also really conveniently located just north of Boston. I did a price comparison, and they have the best value in the area. I worked with Kate, and she was just awesome, super friendly and found the best value for my money, a unit that fit my belongings just right! Finally, lots of security cameras make me feel very secure about my belongings. I highly recommend iStorage.

Google
Mar 16, 2021

Today I felt the whole world on my shoulders! Then I met you Katie! The struggles I have been having, I felt I had no where to turn! I've have visited so many storage units and have encountered so many detached customer service representatives that your smile alone eased all fears! You listened to me and my story and you helped me to find what was the best solution for me!! You went above and beyond what the job requires of you and I am so appreciative! Thank you for being there in my time of need I will greatly enjoy dealing with you in the future!

Google
Mar 16, 2021

When I called the girl Katie was very nice answers all my questions She was very helpful very pleasant to talk to thank you

Google
Mar 15, 2021

The facility is very clean and well maintained compared to most that I have experienced. Katie answered all my questions and concerns and was very helpful. To anyone looking for a storage unit for their personal belongings wanting a clean and helpful atmosphere this is the place to go.

Google
Mar 08, 2021

Katie was very helpful. She answers all my questions. Very understanding an help me save a few bucks by transferring me to a smaller unit.

Google
Mar 07, 2021

Katie was super helpful and knowledgeable. She was very friendly and helped me with the perfect storage for my needs. I will recommend istorage to my friends and family !! A++++++++++

Google
Mar 05, 2021

Katie, at the Lynnfield location, has the best customer service skills. Her helpful attitude makes me feel good knowing that she values each customer. Good job Katie and Thank you.

Google
Feb 13, 2021

Katie was super great to deal with because she went above and beyond to make sure I was getting the right unit size for my needs. Really nice area to store your belongings. Would definitely recommend to friends and family. Thanks again Katie

Google
Feb 08, 2021

Katie was very helpful

Google
Jan 13, 2021

Katie at istorage in Lynnfield is very helpful. Answered all my questions. She’s always cleaning up the property that’s what she was doing when I pulled in an she came to assist me immediately. Thanks istorage for having employees that care an listen! She’s an asset to this company that’s for sure!

Google
Jan 11, 2021

THIS IS AN UPDATED REVIEW ! Katie from Lynnfield I storage went above and beyond for me today ! She took it upon her self to help a very in happy customer !! I have been a client there for almost 2 years....I will say they are VERY LUCKY to have someone like Katie to be managing their property ! I have had some issues with managers in the past,and was so happy to have met Katie ! Professional and caring ! With her at the helm there...I highly recommend I storage in Lynnfield !! Thanx again Katie ! :)

Google
Nov 28, 2020

Just wanted to quickly thank katie at i storage in Lynnfield. She was really helpful. I look forward to dealing with her in the future.

Google
Nov 17, 2020

I needed to downsize my storage unit - Katie was so professional, helpful and accommodating.

Google
Oct 29, 2020

Spoke with Heather in Lynnfield about storage unit for December she was very helpful very polite couldn't ask for a better customer service thank you for making it easier Heather cuz this is a pain in the behind

Google
Oct 29, 2020

I get great services here, my last visit heather was a great help!

Google
Oct 18, 2020

I just recently got a unit and it was hassle free. We got our unit and moved stuff in within minutes. Well priced and clean. I would definitely recommend.

Google
Oct 16, 2020

Stopped in to look into renting a storage unit and heather and Katie were great about explaining everything to me and very helpful. Answered all my questions. They have great customer service skills and highly recommend this place.

Google
Sep 18, 2020

It was such a quick easy process getting a storage unit at this place! The employees Heather and Katie were so helpful and made the whole process stress free and very fast. Definitely recommend

Google
Sep 18, 2020

Had to go here earlier today for a couple things and just had to say how wonderful the customer service was. The two lovely employees Heather and Katie run a very well managed store over there and I definitely recommend this place!

Google
Sep 18, 2020

I went into this store today. The customer service is fantastic. I want to thank the two girls Heather and Katie. You both knew all the answers to my questions very helpful. I would recommend this business to family and friends.

Google
Sep 18, 2020

I am very happy with my experience here. I have a unit myself . Very reasonable might I add! Heather has been a huge help to me and my brother and our safety and comfort at your facility. We're always greeted with a smile. Your team makes my experience a joy ! Keep it up guys!

Google
Sep 01, 2020

Heather and shynika were very helpful and found me the most affordable unit Thank you ladies

Google
Aug 31, 2020

I was recently there and had the pleasure of being assisted by Katie and Heather. I will have to say that their customer service is spot on! These two women were so helpful and professional. They have a lifetime customer with me!

Google
Aug 30, 2020

Heather made looking for a storage so much easier... Thank you so much... Your team is so helpful and all my questions were answered

Google
Aug 20, 2020

Heather was amazing, just got a 5x10 unit. She took her time showing my all the sizes for each unit. They process was quick and easy. Highly recommend getting a short or long term storage unit here for a very reasonable price ! Thank you heather :)

Google
Aug 04, 2020

Very nice people at front desk, easy to talk too and very happy with service. The woman at front desk was great and pleasant to talk to. She showed me my storage unit before getting it. We definitely recommend it to anybody plus i was happy on the price too.

Google
Jul 26, 2020

they noticed once while making routine security checks my unit locks weren't correctly attached after I'd left the property; I was contacted within 24 hrs.

Google
Jun 27, 2020

Heather and Jake, did a wonderful job today getting me into a unit. They made it easy and simple.

Google
Jun 26, 2020

Got a great deal online with a storage unit. Germaine in particular was super-helpful!

Google
Jun 20, 2020

I was checking for a unit and I needed two big units and jake told about a double unit he went above and beyond I felt like I was being checked into the Woodrow Astoria in New York and he's the best

Google
Jun 02, 2020

It was super easy to rent a storage unit here, even during the current health pandemic. I spoke with Mary who took precautions to make us feel comfortable (mask, all transactions outside the office, no contact). She showed us the unit, we approved and then we signed the lease to rent it. So easy! Unit is clean & easy to access right off of Route 1 South.

Google
May 28, 2020

awesome Mary is a great employee

Google
May 20, 2020

The customer service at this facility is wonderful. Mary was a pleasure to deal with. She answered all my questions, explained everything with clarity and provided excellent overall service to us. Additionally, the prices are the most competitive around.

Google
May 07, 2020

Mary is one of the best customer service representatives that I have been served by.. She gets things done quickly and efficiently. Thank you for having her on your staff. Mary makes you feel like the company is human and cares.

Our Website
May 04, 2020

Mary and the staff was very friendly and helpful.

Our Website
Apr 27, 2020

Mary was excellent and very helpful.

Our Website
Apr 25, 2020

Great prompt service, no games.

Google
Apr 23, 2020

Staff is very helpful and personable!

Google
Apr 22, 2020

Quick, easy, and straightforward. Staff was knowledgeable and seem to genuinely care.

Our Website
Mar 21, 2020

Great costumer service

Our Website
Mar 20, 2020

The Women that helped me was great, very helpful and great smile. She was a pleasure to work with

Google
Mar 14, 2020

Mary and Germaine offered great customer service and were super friendly!

Google
Mar 14, 2020

Mary and Jermane were extremely nice and helpful! Had a wonderful experience and will be storing here for awhile

Google
Mar 10, 2020

Thanks very for all your help mary

Google
Mar 06, 2020

Jacob help pick out a unit that was convenient and just the right size He was awesome

Google
Feb 29, 2020

Mary and Jake were phenomenal!

Google
Feb 28, 2020

I have to say I calked this place after actually applying there and Mary was so helpful reaching out to the boss and getting me the info I needed he also returned my call and was such a pleasure to speak to and I will definitely be speaking with them again thank you guys

Google
Feb 19, 2020

After searching high and low o came across this storage space. I do not regret my decision at all! Jacob and Jermaine were phenomenal. They assured me my stuff would be safe and helped me chose the unit that would accommodate all my belongings. Not to mention the price is the cheapest around! Go check it out for yourself you won’t be disappointed. The best on the north shore. Thank you guys

Google
Feb 15, 2020

Had a great experience here, easy to store items. Big shout to Jacob and Germaine, great guys and awesome customer service representatives. 5 stars.

Google
Feb 10, 2020

Quick and helpful! Very nice facility and convenient off Rt 1

Google
Feb 06, 2020

Staff was well informed and help select correct unit for my needs

Our Website
Jan 30, 2020

Judy at your Lynnfield branch was very helpful and knew what she was doing thank you for hiring quality people

Our Website
Jan 30, 2020

Well considering it happened in a matter of an hour and due to the fact I had chosen an other company who failed me at the lady possible minute, you guys team came through for me and I thank you greatly. The gal Judy was very helpful and friendly made the whole experience a pleasure

Google
Jan 29, 2020

I just wanted to share that when coming into this facility, I was very impressed by Jacob. He was not only very knowledgeable but super friendly. He answered all of my questions and was very professional when doing so. If anyone is in this area and is in need of a storage unit, I would urge them to go here. Jacob sold me and was such a pleasure to deal with.

Google
Jan 29, 2020

Jacob your superb

Google
Jan 29, 2020

Jacob was absolutely amazing

Our Website
Jan 29, 2020

Very helpful and kind . An asset to your company !!

Google
Jan 29, 2020

Jacob is awesome great person to deal with very hard worker

Google
Jan 28, 2020

Thanks for keeping calm through a tough process

Google
Jan 25, 2020

So helpful and explained everything to us!

Google
Jan 09, 2020

I am storing a vehicle and some equipment over at this place and this was all set up for me to do by my boss ahead of time. I envisioned that it was going to be a bit of a headache when I got there to sort out the details. However I will tell you that it was a GREAT experience. Angela at the desk was AWESOME, not only was she extremely helpful, knowledgeable but also very efficient with getting our paperwork and payment done. On top of that she was a joy to talk to and I ended up getting into a great little conversation with her. Angela truly made my experience at this location an A plus and would use this location again and would recommend them highly.

Google
Dec 11, 2019

Angela and team were great! 👍

Google
Nov 30, 2019

Jacob provided excellent customer service .It was a pleasure dealing with him and Istorage.

Google
Nov 29, 2019

Great service.

Google
Nov 23, 2019

Good location right off Rt. 1 near Christmas Tree Shop and safe. But a little pricey for the unit sizes.

Google
Nov 23, 2019

Jacob and team always helped me out with my truck space and unit thanks again team good job

Google
Oct 28, 2019

Angela was very helpful, so sorry I interpreted your lunchtime!

Google
Oct 24, 2019

Angela helped me, she was great

Google
Oct 23, 2019

Excellent staff, very clean unit, matched our needs exactly

Google
Oct 22, 2019

Great facility and location. Angela the manager was very helpful.

Google
Oct 22, 2019

Today I was assisted by Angela & Jacob who were very helpful, explaining all my options for a storage unit!

Google
Oct 12, 2019

Angela and Jacob were super nice, helpful, and friendly.

Google
Oct 03, 2019

Thanks Angela for taking my payment

Google
Sep 30, 2019

Great customer service they are very friendly here I recommend this place to anyone

Google
Sep 28, 2019

Steven has been great thanks

Google
Sep 28, 2019

Steve and Jacob were very helpful. Clean and easy to access.

Google
Sep 18, 2019

Very Nice and helpful guys here, I recommend

Google
Sep 17, 2019

There was a sales woman by the name of Angela who helped me with some boxes she also recommended some other supplies that was helpful for my move. She was polite welcoming and informative. Kudos to you guys keep up the great work. Thanks!!

Google
Sep 17, 2019

You will have a great experience at here. And the staffs are very nice!

Google
Sep 10, 2019

thanks for all your help and time and helping me with all my needs

Google
Sep 10, 2019

tha is Jacob and Angela for all your help

Google
Sep 07, 2019

Thanks angela for helping me with rental

Google
Aug 31, 2019

The people were very helpful, very professional. Clean and convenient facility.

Google
Aug 28, 2019

Angela and i believe his name is jacob. but them two together is a perfect TEAM! they help me resolve some problems i was having and gave me the best options and customer service EVER! istorage is a great facility and prices are the best around ! everywhere else charges a whole arm and a leg. Simple and fast!!! Melissa was great with me explained everything good and quick! Space is just great, she showed me my unit which was awesome to see first! I will recommend this place to anyone that’s in need of extra storage place! 2018

Google
Aug 28, 2019

Thanks for all your help, Jacob...! You guys made my day!!

Google
Aug 27, 2019

Greeted by a very friendly young man. Made finding the right unit for us painless. Very personal experience. We’ll done Jacob.

Google
Aug 27, 2019

Place is great clean friendly staff and assistant manager jakob very professional and friendly great place to keep your stuff for whatever u need all sizes unit and great prices

Google
Aug 24, 2019

jacob did a good job exsplaining my questions

Google
Aug 01, 2019

Steve was incredibly helpful in getting me setup and moved into my unit. Made the process very clear and easy.

Google
Jul 05, 2019

Steve was awesome thank you

Google
Jul 05, 2019

Great space! Highly recommend it.

Google
Jul 05, 2019

Large storage, but no front gate.

Google
Jun 29, 2019

Tha is Jacob for all your help

Google
Jun 28, 2019

Jacob and the team did a good job thanks

Google
Jun 22, 2019

Jacob has been amazingly helpful and supportive. We were running late due to traffic and he stayed to ensure I could get the storage unit today.

Google
Jun 22, 2019

I am happy to recommend iStorage in Lynnfield. It started out with a very simple on-line reservation, and moved quickly to the hands of store Manager Jacob who followed up immediately with a phone call. He was very helpful and showed us several different storage spaces. He also thoroughly explained the terms of the agreement and billing options. I will note that although not a policy of the site, the on-line quote does not include the insurance. Nonetheless, the facility is well secured, clean, and accessible, and the rates are competitive.

Google
Jun 10, 2019

Good sized 5 by 15 for the amount of money! Easy access of the highway and from downtown Boston! Friendly staff!

Google
Jun 06, 2019

Jacob was super nice ! Help me to storage really quick ! Thanks a lot

Google
Jun 01, 2019

The staff is very friendly and helpful.

Google
May 28, 2019

Jacob was very good at showing me the units

Google
May 27, 2019

Easy to rent a unit, good prices and clean

Google
May 13, 2019

Very helpful and nice! The people who worked their answered all of our questions and gave us all the information that we needed. The space is very clean and the units are reasonably priced.

Google
May 13, 2019

Smooth experience, very convenient and helpful.

Google
May 10, 2019

This location was a godsend and they made the process of renting multiple units a smooth one. It was Jacob's first day as Facility Manager and it seemed like he was a veteran manager.

Google
May 09, 2019

Excellent customer service.

Google
May 07, 2019

fast and easy thanks jacob

Google
May 01, 2019

Fast and quick and Friendly.

Google
Apr 30, 2019

Jacob was excellent. Very informative and knowledgeable with regard to iStorage policies and rates. He made the process for a first time renter easy.

Google
Apr 30, 2019

Great space! Nice and clean and easily accessible. Great reasonable prices too! I love this storage space and highly recommend it.

Google
Mar 29, 2019

The person that runs the location is great, very friendly, professorial and gave me all the information I need to know to make the right choice

Google
Mar 27, 2019

Melissa the manager is what makes this place work! Her efforts to keep not only the property up but to keep an eye out and help however she can speaks volumes! The location is ideal as are the different size options for units.

Google
Mar 25, 2019

You couldn't ask for a better manager than Melissa. Extremely professional , friendly Honestly she is The Best !!!

Google
Mar 25, 2019

Great location. Always has the available unit sizes we need . Great service. - Shelly

Google
Mar 22, 2019

Great location. The staff has been wonderful during my stay here. I will be returning back to Istorage in the fall

Google
Jan 28, 2019

current tenant renting additional unit . Great property and management. Thank you

Google
Jan 09, 2019

Competitive rates. For the past 6 + years we had units at a different Simply Self Storage properties that recently rebranded to iStorage. Always the most for your buck. Business model in place that actually works as designed. Variety of units. Especially loved the new promo store designs visually comparing the units, helping to choose th right size. Friendly and knowledgeable administrators. Drive up units of all sizes, so the only thing that separates my car and my new lighted 5’ X 10’ is a roll-up gate. Located right on Route 1 South in Lynnfield - Bonus.

Google
Dec 08, 2018

Very helpful renting unit

Google
Aug 02, 2018

Excellent Customer Service. I am a returning customer and would highly recommend. Best prices around, clean, safe, well kept. Management is very personable and friendly .

Google
Aug 01, 2018

Great experience! Very nice facilities, kept clean, reasonably priced! Melissa was very helpful when figuring out what we needed for storage and getting setup. I recently moved from New York City to Massachusetts and needed a space for my things. I had no idea where to look and luckily found this place because I near the area, and I’m happy I did. A+ would recommend to anyone!

Google
Jul 31, 2018

Simply Self Storage is clean, bright, and very reasonably priced! Melissa and staff are wonderful. Highly recommended!

Google
Jul 17, 2018

Professional! Have had multiple units for multiple years ... Melissa and Staff have never failed to provide top shelf customer service! Facility is well maintained and always accessible. Fast, Focused and Friendly ... Highly recommended!

Google
Jul 06, 2018

Simply Self Storage is simply the best. Very professional, clean and accomodating. The manager on site is very courteous, professional and helpful when it came to my storage needs. The units are clean and their dedication to keeping my unit/belongings safe are second to none. 10/10

Google
Jul 04, 2018

I will have to say getting a unit was pretty simple and satisfying Kathy was wonderful with showing me the unit and helping me through the process I definitely would recommend this storage unit 100% they’re friendly helpful.

Google
Jun 30, 2018

Rented a storage unit for my son. Simply storage was what I was looking for . Price was good , Melissa was pleasant and very helpful with the process. I Wouldn’t hesitate to recommend Simply Storage in the future.

Google
Jun 30, 2018

I recently rented a storage unit at this facility. Clean, great prices. This is my first time renting storage space. Melissa was extremely friendly and made the process quick and simple! I would definitely recommend Simply storage .

Google
Jun 30, 2018

Great experience at this location. Will be using them again in my next visit

Google
Jun 21, 2018

the staff was awesome, answer all my questions , facility is very clean and well maintained . would definitely recommend to anyone if looking for a storage unit.

Google
May 26, 2018

Well maintained facility with in very nice people working here. Easy access to route 1 and very affordable.

Google
May 19, 2018

I use these guys to store pool furniture and the place is top notch. Melissa is super professional and the the place is clean and secure.

Google
May 03, 2018

Melissa is the best! Outstanding service. She is efficient and friendly. Very well run storage facility. If I could leave more than 5 stars I would.

Google
Apr 26, 2018

Outstanding service, the best I've had in a VERY long time from anyone . Melissa was met all my needs, was extremely professional, and so wonderful to work with. I would recommend this location to anyone!! Extremely pleased!!

Google
Apr 11, 2018

Great service and awesome cistomer service...

Google
Mar 31, 2018

Robin was super helpful with assisting me with a storage unit.

Google
Mar 24, 2018

Absolutely fantastic customer service A+. Anytime that you need to put stuff in storage come here I recommend it

Google
Mar 03, 2018

I reserved a storage unit for a vehicle with Melissa F. Melissa was extremely helpful in assisting me getting the best value along with the necessary unit size to fit my vehicle perfectly. Along with the friendly and professional service provided the facilities appear well kept and secure.

Google
Mar 03, 2018

Great facility . clean neat . awezome staff both melissa F helped me out tremendously she knows what shes doing. I recommend storing here

Google
Feb 19, 2018

Very helpful staff. Perfect location very safe n secure .

Google
Feb 15, 2018

Great customer service

Google
Dec 19, 2017

Melissa was fast, friendly, and was able to help me out with getting a storage unit, i will reccomend this storage company to all of my friends!

Google
Dec 17, 2017

Really nice space and friendly service!

Google
Nov 21, 2017

Highly recommended!! Nothing but a highly positive experience. I rented a 10 x 15 unit for a month. The process was very straight forward and there was even a promotion to get a month free with the rental of the 10 x 15 economy (shaped like an L). Melissa the manager showed me the unit and walked me through the whole process, she was super nice and knowledgeable. I would highly recommend this service location for short or long term storage rentals.

Google
Nov 10, 2017

Melissa F. Always greets me with a smile. She is accommodating and keeps me updated on locker availability. Simply Self Storage is well maintained, easy to find and is a great choice for your storage needs!

Google
Nov 10, 2017

Melissa f is the best she was helpful and polite she went above and beyond to make sure I was all set with everything I needed I recommend speaking with her if anyone needs any help there.

Google
Nov 10, 2017

Melissa f is awesome I just upgraded my unit she saved Me money. This place is awesome very secure and clean. Great staff. Highly recommend

Google
Nov 03, 2017

Melissa was so helpful was first time here and she was very knowledgeable. Helped me out i ended up renting here. Highly recommended

Google
Oct 21, 2017

Melissa F was super helpful getting my unit situated and took care of all questions. I would be happy to recommend the facility.

Google
Oct 21, 2017

Melissa F. Was awesome. Second unit here and she didn't hesitate to asked any questions I had and made the process very easy.

Google
Oct 15, 2017

I have couple units here and never get any problem!! The best storage around !! Look for Melissa F. She always help me to find the best unit for my needs.

Google
Oct 15, 2017

Great place for Storage. Melisa F. She is amazing !!! I love this place !!!

Google
Oct 10, 2017

The staff is very friendly and helpful.

Google
Oct 10, 2017

Melissa f has been so helpful since I have been a tenant at this location I've never had better customer service in my life anywhere

Google
Oct 02, 2017

Great location,very clean. Melissa F was awesome knew just what I needed . Highly recommended .

Google
Sep 30, 2017

Great location very clean . Facility staff was very helpful . Rented a unit here .

Google
Sep 29, 2017

Excellent service . Just closed my account if I ever need storage I will come back here!! Both Melissas are awesome .

Google
Sep 29, 2017

Melissa F is excellent help .I needed a second unit and she found the right size . kept me as a customer for second time. Great location n excellent staff

Google
Sep 28, 2017

This place is the best. Melissa F. was extremely helpful.

Google
Sep 13, 2017

I never rented before was a little nervous and the customer service I got from both Melissas was excellent . I ended renting at 5x10. I would recommend this property !! Great Customer Service !!

Google
Aug 03, 2017

I'm glad we chose this place for storage, the people in the office were very helpful and understanding, kind and friendly. Our things were safe and I never had to worry about anything.

Google
Jul 17, 2017

Good storage place. But when we got our storage it had good price for a large storage. When we got there it turned out to be 3 small storages. I had to buy 2 more locks that was disappointing. We got the storage for long time. After few months they send us latter saying that they are happy to have us they are rising price by 20$ for nothing. But they are good and safe and huge verity of storage place.

Google
Jul 16, 2017

Awesome, safe and secure. I've used this location for 4 years. Never had a problem and the staff were exceptional. I'd recommend them anyone. Thank you for your service.

Google
Jun 23, 2017

Great storage place

Google
Apr 25, 2017

This storage facility was very helpful in securing a unit for me . The PM Melissa showed me several units and we found the perfect one . I give 5 stars

Google
Apr 10, 2017

Great location and friendly staff Melissa was fantastic.

Google
Dec 13, 2016

The staff was wonderful. The property manager walked me thru the process . I have never rented before. Very satisfied with the unit.

Google
Nov 26, 2014

good


Nearby locations

About iStorage Lynnfield, MA - Broadway

At our facility off Broadway in Lynnfield, we go out of our way to break the mold of traditional self storage. Instead of scanty security and poorly maintained grounds, you’ll find top-tier amenities like state-of-the-art security cameras, a fully fenced in facility with a keypad entry system, 24-hour accessibility, and quality indoor and outdoor lighting. While these features help our facility shine as a leader in the self storage industry, we’re proud to also provide you with additional amenities that make storing your belongings easy. Some of our most coveted offers include: 
 

  • Vehicle storage: Whether you’re looking for a safe place to store your show-worthy motorcycle or need a clean, secure place to keep your large SUV when it’s not in use, our vehicle storage units come in various sizes and provide reliable protection for your valuable vehicles throughout the duration of your time storing with us. 
     
  • Extra-large units: No place to keep your big RV over the winter? Need a clean, safe place to store large overflow belongings during a transition or move? Our extra-large units (10’ x 20’ and 10’ x 40’) are capable of safely storing even your biggest valuables. Furthermore, with features like temperature controlled capabilities, around-the-clock accessibility, and aisles wide enough for truck access, your can rest assured your oversized possessions are safe from harsh weather, vandalism, pest and rodent damage, and other threatening elements. 

Our facility has a number of great features such as:

  •   24 hour video recording on the premises
  •   Business Storage
  •   Temperature Controlled Units
  •   Drive-Up Access
  •   Electronic Gate Access
  •   Fully Fenced Facility
  •   Indoor Units
  •   Locks Available for Purchase
  •   Moving Supplies Available for Purchase
  •   Paved Parking
  •   Wide Aisles for Truck Access
  •   Month-To-Month Leases
  •   No Deposit Required

Directions to iStorage Lynnfield, MA - Broadway

93 North (Boston area)
93 North take Exit 27 left toward the Tobin Bridge/Revere: merge onto Rte 1N; when you see the car dealership stay in right lane to 129 East toward Lynnfield/Lynn to make the U-Turn to Rte 1 South proceed 8/10 mile just before Christmas Tree Shop

128 (Newton area)
95N/128N towards NH;take exit 44A rte 1S straight thru the lights and stay in right lane we are 8/10 mile just before Christmas Tree Shop

From the West (framingham area)
90E(mass Pike) merge onto Rte 128N towards NH; take exit 44A to Rte 1S; go thru the lights and we are 8/10 mile on right just before Christmas Tree Shop.

North (NH)
95S merge onto Rte 1 South and continue down to Rte 129 Lynnfield/Lynn we are 8/10 on right just before Christmas Tree Shop.

Landmarks
Just before the Christmas Tree Shop on Route 1 South: Boston Grille on North side

NeighboringAreas
Peabody, Danvers, Saugus, Revere

Reviews for iStorage Lynnfield, MA - Broadway

April 11, 2023
Alan Sullivan
OVERALL RATING

Excellent

Perfect service very professional

April 05, 2023
Peter
OVERALL RATING

Pam was Amazing

Took care of everything.

November 01, 2022
Jose Barbosa
OVERALL RATING

Amazing customer service

Amazing customer service and facility knowledge from both Barbara and Katie. Super helpful and friendly

September 20, 2022
Justin Davis
OVERALL RATING

Very helpful staff

Staff was very helpful

May 01, 2022
Jane Cassaro
OVERALL RATING

A great experience

I had the pleasure of using Istorage in Lynnfield. It was an amazing experience. Katie, the Property Manager was so kind and gracious. I used the premises for 9 months. It's very reasonable, immaculate, And well kept. Your belongings will be very safe here. It is monitored constantly. Thank you Katie for making this an easy task. I would recommend anyone who is looking for a storage unit to call Katie. I would never go elsewhere.

January 06, 2022
Tom Smith
OVERALL RATING

Excellent customer service

Great customer service Katie was very helpful

August 22, 2021
Richard J Merchant
OVERALL RATING

Good service but could be cheaper

Rents go up on a monthly basis. Suppose to have electricity BUT if you plug something in it slows everything else down. For the price I pay it should be better. Thjere have been times that the front gate has been broken for months, but never a consession for this. Same rate no matter what.

July 24, 2021
Maria Viering
OVERALL RATING

My experience was great very helpful

My experience was great with the manager Katie. She was so helpful Answered all my questions.

June 05, 2021
Debbie McCallum
OVERALL RATING

Amazing, comfortable, friendly atmosphere

Katie and Mike are the best. I have had a couple of units here over several years, and I just rented another one. They were so patient and helpful in the decision I made for another unit. Katie informed me of several options over the phone. When I came to view them Katie was busy and Mike showed me quite a few units inside and outside to choose from. We went back to the office and no stress, I chose my unit. Start to finish it was so friendly and relaxed. They will answer any questions gladly, and they treat their customers with respect. Doing business here is like visiting a friend. I would also add it is very clean.

April 30, 2021
Amanda Bauwe
OVERALL RATING

Fantabulus

Katie is top notch. She made a stressful time into a time of ease. Wonderful woman. Your company is extremely fortunate to have her as the face of your business.

April 30, 2021
Leonhard Spartan
OVERALL RATING

Amazing facility

The facility was clean and immaculate. The staff was phenomenal and very helpful and accommodated all my needs. I will definitely recommend it to my friends and for future storage needs.

April 08, 2021
Alexandra Leonard
OVERALL RATING

Awesome

Katie has been absolutely nothing but helpful and a pleasure to speak with as far as getting a unit! Absolutely need or have questions, ask for Katie!

March 31, 2021
Susan F Pickering Smith
OVERALL RATING

excellent customer service

I telephoned the facility to inquiry about rentals. I had called other facilities as well but I found the best customer service here. I spoke with a young woman by the name of Katie and she was extremely pleasant. she answered every question with courtesy & professionalism that I found it quite refreshing to actually speak with such a pleasant young lady. I will definitely be referring your facility to friends and family.

October 04, 2020
Michael Bruno
OVERALL RATING

Excellent service by Shenica

I needed a small unit to store some things started on line rental. During the process I received a call from Shenica to see if I needed any help or had any questions. She walked me through the process making sure that everything was done correctly. Customer service at its best

September 09, 2020
James N Roche Jr.
OVERALL RATING

Outstanding service

Professional, courteous, honest, and goal oriented. Very patient, helpful, and generous with customer service info. Thank you Heather. You represent your company with distinction.

June 25, 2020
Nick
OVERALL RATING

Friendly staff, Germaine was fantastic

A recent illness left me scrambling to find a storage unit for my apartment furniture. The staff and quality of the storage lockers at iStorage in Lynnfield were exceptional. Germaine was incredibly helpful and answered all my questions. I looked at other storage lockers earlier in the day, but it was the customer service and friendliness of the staff that made iStorage the place for me. And most importantly, it was Germaine's willingness to ensure I was satisfied with the locker that ultimately made me to decide to choose iStorage in Lynnfield as my forever storage locker. Thank you again, Germaine, for everything!

June 05, 2020
June Robinson
OVERALL RATING

Nice people. Had computer issues.

They were very accomodating. They were struggling with the computer, which I feel will be resolved.z

May 26, 2020
bill
OVERALL RATING

professional service, well done

Mary and Jacob provided me with all the information I needed to make the right decision. They are professional, easy to communicate with and accessible.

February 29, 2020
Tak Oum
OVERALL RATING

Great people

Great facility and mary and jake are helpful

February 29, 2020
Jane
OVERALL RATING

A great, professional experience

Germaine helped me with all the details . He answered all my questions. I was very pleased with his help . Jane

September 23, 2019
Linda Szabo
OVERALL RATING

Customer Service at its best

From the first time I spoke with Angela I knew she was going to be great. Her focused attention on her job is amazing. She is what customer service is supposed to be about; completely focused on doing her job in such a way that I was completely taken care of. I appreciated her professionalism and her enthusiastic attitude. She was awsome.

September 17, 2019
Alison B
OVERALL RATING

Welcoming Professional Memorable

Last week I visited this storage unit and I had such a memorable experience. I was having a rough start to my morning when I was approached by a sales woman named Angela. She greeted me with a warm welcome and was extremely helpful on picking out the most accurate boxes for my belongings. She even recommended other items that were also helpful for my move. Kudos to the Lynn Field store they really made my day thank you

September 03, 2019
Rochelle Jones
OVERALL RATING

Welcoming Friendly Helpful

It is just so amazing how one small moment of gratitude can make a huge difference. A female employee by the name of Angela, if I remember correctly who was extremely welcoming polite and professional when I came in to get boxes for my move. Thank you so much to the wonderful people at istorage!!

March 17, 2019
Deborah Bingel
OVERALL RATING

Great location!

Melissa was very friendly and extremely helpful. Will rent storage here when ever needed

October 30, 2018
Breanna
OVERALL RATING

amazing customer service

Melissa stopped everything she was doing to help me figure out how to pack a case of wine for a plane trip back to the West Coast. She was thoughtful and considerate and helped me to get back out the door quickly so I could catch my flight. She also asked if i could let her know if the wine got back safe - and it did. Thank you for everything - it would have been a mess without your help.