Storage Units at 102 Broadway in Lynnfield, MA 01940

Thank you to Katie for the great service

Very nice people at the front desk always top shelf customer service especially with Katie as manager!!!

Katie was amazing helpful and kind very well kept facility and clean!

I have had the BEST experience with these folks. They are so helpful and proactive with ensuring that you have everything you need for a smooth move. The units are clean and dry, and I even have one that I can drive right up to. This is also really conveniently located just north of Boston. I did a price comparison, and they have the best value in the area. I worked with Kate, and she was just awesome, super friendly and found the best value for my money, a unit that fit my belongings just right! Finally, lots of security cameras make me feel very secure about my belongings. I highly recommend iStorage.

Today I felt the whole world on my shoulders! Then I met you Katie! The struggles I have been having, I felt I had no where to turn! I've have visited so many storage units and have encountered so many detached customer service representatives that your smile alone eased all fears! You listened to me and my story and you helped me to find what was the best solution for me!! You went above and beyond what the job requires of you and I am so appreciative! Thank you for being there in my time of need I will greatly enjoy dealing with you in the future!

When I called the girl Katie was very nice answers all my questions She was very helpful very pleasant to talk to thank you

The facility is very clean and well maintained compared to most that I have experienced. Katie answered all my questions and concerns and was very helpful. To anyone looking for a storage unit for their personal belongings wanting a clean and helpful atmosphere this is the place to go.

Thanks to Katie for all her help at istorage in Lynnfield. It was quick an easy definetly would recommed!

Katie was very helpful. She answers all my questions. Very understanding an help me save a few bucks by transferring me to a smaller unit.

Katie was super helpful and knowledgeable. She was very friendly and helped me with the perfect storage for my needs. I will recommend istorage to my friends and family !! A++++++++++

Katie was very helpful. She is always willing to help out. This is the second time she has gone above an beyond to help my son who has had financial hardships lately. I appreciate her an her strong customer service skills.

Katie, at the Lynnfield location, has the best customer service skills. Her helpful attitude makes me feel good knowing that she values each customer. Good job Katie and Thank you.

This is the finest and most well kept storage facility I have visited out of the numerous others I have been to over the years. Katie is exceptionally well versed in all policies and procedures and she is informative in a warm and friendly manner. She answered all of my questions effectively and attentively while reassuring me of any concerns I had. I was quick to notice how clean and inviting the front office is as well as how well maintained the grounds are in the storage area itself. Unlike other storage facilities I've been to this one has been the easiest to navigate with more than enough room to accommodate the loading and unloading of any of your housewares, furniture and the like into your unit close by. Also, it is refreshing to have visited a local business that takes the COVID pandemic seriously with all of their employees wearing face masks while interacting with clients and a clear divider between the front desk and the entrance. Thank you again Katie and I look forward to doing business with you again soon!

Glad I choose istorage. Manager was very helpful she wasn’t in a rush she literally showed me 3 different size units in the cold. She explained everything made sure I grabbed a lock. Then I needed to toss some trash an she had no problem coming out an opening up the dumpster for me. If I could give 10 stars I would! Thanks for all the help Katie Great experience

Katie was super great to deal with because she went above and beyond to make sure I was getting the right unit size for my needs. Really nice area to store your belongings. Would definitely recommend to friends and family. Thanks again Katie

Katie was very helpful

Katie the manager was very helpful! From the moment i did my reservation till i rented the unit she was in touch offering to help every step of the way! Couldnt be more happier with my experience!

The only reason why I’m still here is the nice lady at the desk she’s Great and always gets the job done

100% recommend Katie helped me figure out exactly what I needed

Very happy with my service yesterday! Katie made getting another unit so quick an easy. She went above an beyond to accommodate me an my needs. Thanks for the great service istorage. Would definitely recommend to family an friends!!

Katie at istorage in Lynnfield is very helpful. Answered all my questions. She’s always cleaning up the property that’s what she was doing when I pulled in an she came to assist me immediately. Thanks istorage for having employees that care an listen! She’s an asset to this company that’s for sure!

THIS IS AN UPDATED REVIEW ! Katie from Lynnfield I storage went above and beyond for me today ! She took it upon her self to help a very in happy customer !! I have been a client there for almost 2 years....I will say they are VERY LUCKY to have someone like Katie to be managing their property ! I have had some issues with managers in the past,and was so happy to have met Katie ! Professional and caring ! With her at the helm there...I highly recommend I storage in Lynnfield !! Thanx again Katie ! :)

Katie, from iStorage Self Storage in Lynnfield, Ma. was awesome. She was very polite and very attentive to our needs and understanding, she is an asset to your company! The facility was clean and is easily accessible.

Just wanted to quickly thank katie at i storage in Lynnfield. She was really helpful. I look forward to dealing with her in the future.

I needed to downsize my storage unit - Katie was so professional, helpful and accommodating.

Spoke with Heather in Lynnfield about storage unit for December she was very helpful very polite couldn't ask for a better customer service thank you for making it easier Heather cuz this is a pain in the behind

I get great services here, my last visit heather was a great help!

I just recently got a unit and it was hassle free. We got our unit and moved stuff in within minutes. Well priced and clean. I would definitely recommend.

Stopped in to look into renting a storage unit and heather and Katie were great about explaining everything to me and very helpful. Answered all my questions. They have great customer service skills and highly recommend this place.

It was such a quick easy process getting a storage unit at this place! The employees Heather and Katie were so helpful and made the whole process stress free and very fast. Definitely recommend

Had to go here earlier today for a couple things and just had to say how wonderful the customer service was. The two lovely employees Heather and Katie run a very well managed store over there and I definitely recommend this place!

I went into this store today. The customer service is fantastic. I want to thank the two girls Heather and Katie. You both knew all the answers to my questions very helpful. I would recommend this business to family and friends.

I am very happy with my experience here. I have a unit myself . Very reasonable might I add! Heather has been a huge help to me and my brother and our safety and comfort at your facility. We're always greeted with a smile. Your team makes my experience a joy ! Keep it up guys!

Heather and shynika were very helpful and found me the most affordable unit Thank you ladies

Heather and shynika were very helpful and found me the most affordable unit Thank you ladies

I was recently there and had the pleasure of being assisted by Katie and Heather. I will have to say that their customer service is spot on! These two women were so helpful and professional. They have a lifetime customer with me!

Heather made looking for a storage so much easier... Thank you so much... Your team is so helpful and all my questions were answered

Heather was amazing, just got a 5x10 unit. She took her time showing my all the sizes for each unit. They process was quick and easy. Highly recommend getting a short or long term storage unit here for a very reasonable price ! Thank you heather :)

Very nice people at front desk, easy to talk too and very happy with service. The woman at front desk was great and pleasant to talk to. She showed me my storage unit before getting it. We definitely recommend it to anybody plus i was happy on the price too.

they noticed once while making routine security checks my unit locks weren't correctly attached after I'd left the property; I was contacted within 24 hrs.

Heather was very efficient and quick to get me set up!

Heather n Germaine were so helpful found me the right unit thank you

Heather and Jake, did a wonderful job today getting me into a unit. They made it easy and simple.

Got a great deal online with a storage unit. Germaine in particular was super-helpful!

I was checking for a unit and I needed two big units and jake told about a double unit he went above and beyond I felt like I was being checked into the Woodrow Astoria in New York and he's the best

It was super easy to rent a storage unit here, even during the current health pandemic. I spoke with Mary who took precautions to make us feel comfortable (mask, all transactions outside the office, no contact). She showed us the unit, we approved and then we signed the lease to rent it. So easy! Unit is clean & easy to access right off of Route 1 South.

awesome Mary is a great employee

awesome Mary is a great employee

The customer service at this facility is wonderful. Mary was a pleasure to deal with. She answered all my questions, explained everything with clarity and provided excellent overall service to us. Additionally, the prices are the most competitive around.

Mary is one of the best customer service representatives that I have been served by.. She gets things done quickly and efficiently. Thank you for having her on your staff. Mary makes you feel like the company is human and cares.

Mary and the staff was very friendly and helpful.

Mary was excellent and very helpful.

Great prompt service, no games.

Staff is very helpful and personable!

Quick, easy, and straightforward. Staff was knowledgeable and seem to genuinely care.

Great costumer service

The Women that helped me was great, very helpful and great smile. She was a pleasure to work with

Mary and Germaine offered great customer service and were super friendly!

Mary and Jermane were extremely nice and helpful! Had a wonderful experience and will be storing here for awhile

Thanks very for all your help mary

Jacob help pick out a unit that was convenient and just the right size He was awesome

Mary and Jake were phenomenal!

I have to say I calked this place after actually applying there and Mary was so helpful reaching out to the boss and getting me the info I needed he also returned my call and was such a pleasure to speak to and I will definitely be speaking with them again thank you guys

After searching high and low o came across this storage space. I do not regret my decision at all! Jacob and Jermaine were phenomenal. They assured me my stuff would be safe and helped me chose the unit that would accommodate all my belongings. Not to mention the price is the cheapest around! Go check it out for yourself you won’t be disappointed. The best on the north shore. Thank you guys

Had a great experience here, easy to store items. Big shout to Jacob and Germaine, great guys and awesome customer service representatives. 5 stars.

Quick and helpful! Very nice facility and convenient off Rt 1

Staff was well informed and help select correct unit for my needs

Judy at your Lynnfield branch was very helpful and knew what she was doing thank you for hiring quality people

Well considering it happened in a matter of an hour and due to the fact I had chosen an other company who failed me at the lady possible minute, you guys team came through for me and I thank you greatly. The gal Judy was very helpful and friendly made the whole experience a pleasure

I just wanted to share that when coming into this facility, I was very impressed by Jacob. He was not only very knowledgeable but super friendly. He answered all of my questions and was very professional when doing so. If anyone is in this area and is in need of a storage unit, I would urge them to go here. Jacob sold me and was such a pleasure to deal with.

Jacob your superb

Jacob was absolutely amazing

Very helpful and kind . An asset to your company !!

Jacob is awesome great person to deal with very hard worker

Thanks for keeping calm through a tough process

So helpful and explained everything to us!

I am storing a vehicle and some equipment over at this place and this was all set up for me to do by my boss ahead of time. I envisioned that it was going to be a bit of a headache when I got there to sort out the details. However I will tell you that it was a GREAT experience. Angela at the desk was AWESOME, not only was she extremely helpful, knowledgeable but also very efficient with getting our paperwork and payment done. On top of that she was a joy to talk to and I ended up getting into a great little conversation with her. Angela truly made my experience at this location an A plus and would use this location again and would recommend them highly.

Angela and team were great! 👍

Jacob provided excellent customer service .It was a pleasure dealing with him and Istorage.

Great service.

Good location right off Rt. 1 near Christmas Tree Shop and safe. But a little pricey for the unit sizes.

Jacob and team always helped me out with my truck space and unit thanks again team good job

Angela did great.

Angela was very helpful, so sorry I interpreted your lunchtime!

Angela helped me, she was great

Excellent staff, very clean unit, matched our needs exactly

Great facility and location. Angela the manager was very helpful.

Today I was assisted by Angela & Jacob who were very helpful, explaining all my options for a storage unit!

Angela and Jacob were super nice, helpful, and friendly.

Thanks Angela for taking my payment

Great customer service they are very friendly here I recommend this place to anyone

Steven has been great thanks

Steve and Jacob were very helpful. Clean and easy to access.

Very Nice and helpful guys here, I recommend

There was a sales woman by the name of Angela who helped me with some boxes she also recommended some other supplies that was helpful for my move. She was polite welcoming and informative. Kudos to you guys keep up the great work. Thanks!!

You will have a great experience at here. And the staffs are very nice!

Angela n staff are great people to work with. Great facility, very helpful.. Wtg guys...reasonable rate n clean.👍 Sue

thanks for all your help and time and helping me with all my needs

tha is Jacob and Angela for all your help

Thanks angela for helping me with rental

The people were very helpful, very professional. Clean and convenient facility.

Nice clean storage units !!!

thanks jacob ans angela for helping me with finding a unit

Angela and i believe his name is jacob. but them two together is a perfect TEAM! they help me resolve some problems i was having and gave me the best options and customer service EVER! istorage is a great facility and prices are the best around ! everywhere else charges a whole arm and a leg. Simple and fast!!! Melissa was great with me explained everything good and quick! Space is just great, she showed me my unit which was awesome to see first! I will recommend this place to anyone that’s in need of extra storage place! 2018

Thanks for all your help, Jacob...! You guys made my day!!

Greeted by a very friendly young man. Made finding the right unit for us painless. Very personal experience. We’ll done Jacob.

Place is great clean friendly staff and assistant manager jakob very professional and friendly great place to keep your stuff for whatever u need all sizes unit and great prices

jacob did a good job exsplaining my questions

Steve was incredibly helpful in getting me setup and moved into my unit. Made the process very clear and easy.

Steve was awesome thank you

Great space! Highly recommend it.

Large storage, but no front gate.

Tha is Jacob for all your help

Jacob and the team did a good job thanks

Jacob has been amazingly helpful and supportive. We were running late due to traffic and he stayed to ensure I could get the storage unit today.

I am happy to recommend iStorage in Lynnfield. It started out with a very simple on-line reservation, and moved quickly to the hands of store Manager Jacob who followed up immediately with a phone call. He was very helpful and showed us several different storage spaces. He also thoroughly explained the terms of the agreement and billing options. I will note that although not a policy of the site, the on-line quote does not include the insurance. Nonetheless, the facility is well secured, clean, and accessible, and the rates are competitive.

Good sized 5 by 15 for the amount of money! Easy access of the highway and from downtown Boston! Friendly staff!

Jacob was super nice ! Help me to storage really quick ! Thanks a lot

The staff is very friendly and helpful.

Jacob was very good at showing me the units

Easy to rent a unit, good prices and clean

Very helpful and nice! The people who worked their answered all of our questions and gave us all the information that we needed. The space is very clean and the units are reasonably priced.

Smooth experience, very convenient and helpful.

This location was a godsend and they made the process of renting multiple units a smooth one. It was Jacob's first day as Facility Manager and it seemed like he was a veteran manager.

Excellent customer service.

fast and easy thanks jacob

Fast and quick and Friendly.

Jacob was excellent. Very informative and knowledgeable with regard to iStorage policies and rates. He made the process for a first time renter easy.

Great space! Nice and clean and easily accessible. Great reasonable prices too! I love this storage space and highly recommend it.

The person that runs the location is great, very friendly, professorial and gave me all the information I need to know to make the right choice

Melissa the manager is what makes this place work! Her efforts to keep not only the property up but to keep an eye out and help however she can speaks volumes! The location is ideal as are the different size options for units.

You couldn't ask for a better manager than Melissa. Extremely professional , friendly Honestly she is The Best !!!

Great location. Always has the available unit sizes we need . Great service. - Shelly

Great location. The staff has been wonderful during my stay here. I will be returning back to Istorage in the fall

current tenant renting additional unit . Great property and management. Thank you

Competitive rates. For the past 6 + years we had units at a different Simply Self Storage properties that recently rebranded to iStorage. Always the most for your buck. Business model in place that actually works as designed. Variety of units. Especially loved the new promo store designs visually comparing the units, helping to choose th right size. Friendly and knowledgeable administrators. Drive up units of all sizes, so the only thing that separates my car and my new lighted 5’ X 10’ is a roll-up gate. Located right on Route 1 South in Lynnfield - Bonus.

Very helpful renting unit

Excellent Customer Service. I am a returning customer and would highly recommend. Best prices around, clean, safe, well kept. Management is very personable and friendly .

Great experience! Very nice facilities, kept clean, reasonably priced! Melissa was very helpful when figuring out what we needed for storage and getting setup. I recently moved from New York City to Massachusetts and needed a space for my things. I had no idea where to look and luckily found this place because I near the area, and I’m happy I did. A+ would recommend to anyone!

Simply Self Storage is clean, bright, and very reasonably priced! Melissa and staff are wonderful. Highly recommended!

Professional! Have had multiple units for multiple years ... Melissa and Staff have never failed to provide top shelf customer service! Facility is well maintained and always accessible. Fast, Focused and Friendly ... Highly recommended!

Simply Self Storage is simply the best. Very professional, clean and accomodating. The manager on site is very courteous, professional and helpful when it came to my storage needs. The units are clean and their dedication to keeping my unit/belongings safe are second to none. 10/10

Simply Self Storage is simply the best. Very professional, clean and accomodating. The manager on site is very courteous, professional and helpful when it came to my storage needs. The units are clean and their dedication to keeping my unit/belongings safe are second to none. 10/10

I will have to say getting a unit was pretty simple and satisfying Kathy was wonderful with showing me the unit and helping me through the process I definitely would recommend this storage unit 100% they’re friendly helpful.

Rented a storage unit for my son. Simply storage was what I was looking for . Price was good , Melissa was pleasant and very helpful with the process. I Wouldn’t hesitate to recommend Simply Storage in the future.

I recently rented a storage unit at this facility. Clean, great prices. This is my first time renting storage space. Melissa was extremely friendly and made the process quick and simple! I would definitely recommend Simply storage .

Great experience at this location. Will be using them again in my next visit

the staff was awesome, answer all my questions , facility is very clean and well maintained . would definitely recommend to anyone if looking for a storage unit.

Well maintained facility with in very nice people working here. Easy access to route 1 and very affordable.

I use these guys to store pool furniture and the place is top notch. Melissa is super professional and the the place is clean and secure.

Melissa is the best! Outstanding service. She is efficient and friendly. Very well run storage facility. If I could leave more than 5 stars I would.

Outstanding service, the best I've had in a VERY long time from anyone . Melissa was met all my needs, was extremely professional, and so wonderful to work with. I would recommend this location to anyone!! Extremely pleased!!

Great service and awesome cistomer service...

Robin was super helpful with assisting me with a storage unit.

Absolutely fantastic customer service A+. Anytime that you need to put stuff in storage come here I recommend it

If I could give more than 5 stars I would. My experience with Melissa goes beyond excellent service. She is always there to help me with a Smile. I would recommend this place , a great property manager makes a world of difference.

I reserved a storage unit for a vehicle with Melissa F. Melissa was extremely helpful in assisting me getting the best value along with the necessary unit size to fit my vehicle perfectly. Along with the friendly and professional service provided the facilities appear well kept and secure.

Great facility . clean neat . awezome staff both melissa F helped me out tremendously she knows what shes doing. I recommend storing here

Very helpful staff. Perfect location very safe n secure .

The staff here was awesome . They knew what they was doing . I recommend this facility

Melissa was very professional . Very clean facility very secure . Highly recommend

Great customer service

Melissa was fast, friendly, and was able to help me out with getting a storage unit, i will reccomend this storage company to all of my friends!

Really nice space and friendly service!

Highly recommended!! Nothing but a highly positive experience. I rented a 10 x 15 unit for a month. The process was very straight forward and there was even a promotion to get a month free with the rental of the 10 x 15 economy (shaped like an L). Melissa the manager showed me the unit and walked me through the whole process, she was super nice and knowledgeable. I would highly recommend this service location for short or long term storage rentals.

Melissa F. Always greets me with a smile. She is accommodating and keeps me updated on locker availability. Simply Self Storage is well maintained, easy to find and is a great choice for your storage needs!

Melissa f is the best she was helpful and polite she went above and beyond to make sure I was all set with everything I needed I recommend speaking with her if anyone needs any help there.

Melissa f is awesome I just upgraded my unit she saved Me money. This place is awesome very secure and clean. Great staff. Highly recommend

Melissa was so helpful was first time here and she was very knowledgeable. Helped me out i ended up renting here. Highly recommended

Melissa F was super helpful getting my unit situated and took care of all questions. I would be happy to recommend the facility.

Melissa F. Was awesome. Second unit here and she didn't hesitate to asked any questions I had and made the process very easy.

I have couple units here and never get any problem!! The best storage around !! Look for Melissa F. She always help me to find the best unit for my needs.

Great place for Storage. Melisa F. She is amazing !!! I love this place !!!

Melissa F. was terrific!

The staff is very friendly and helpful.

Melissa f has been so helpful since I have been a tenant at this location I've never had better customer service in my life anywhere

Great location,very clean. Melissa F was awesome knew just what I needed . Highly recommended .

Great location very clean . Facility staff was very helpful . Rented a unit here .

Excellent service . Just closed my account if I ever need storage I will come back here!! Both Melissas are awesome .

Melissa F is excellent help .I needed a second unit and she found the right size . kept me as a customer for second time. Great location n excellent staff

This place is the best. Melissa F. was extremely helpful.

I never rented before was a little nervous and the customer service I got from both Melissas was excellent . I ended renting at 5x10. I would recommend this property !! Great Customer Service !!

I'm glad we chose this place for storage, the people in the office were very helpful and understanding, kind and friendly. Our things were safe and I never had to worry about anything.

Good storage place. But when we got our storage it had good price for a large storage. When we got there it turned out to be 3 small storages. I had to buy 2 more locks that was disappointing. We got the storage for long time. After few months they send us latter saying that they are happy to have us they are rising price by 20$ for nothing. But they are good and safe and huge verity of storage place.

The staff is what keeps this place great! I have rented here for the last three years. The facility is always kept clean and I have always felt safe there. I have met quite a few great "neighbors" and the staff (both Melissa's) are super friendly and professional. They are always out and about checking on not only their duties around the facility but checking in to be sure their tenants are informed and happy. Reading the bad review just listed makes my blood boil. The woman who wrote it seems to forget that in her leasing agreement it clearly states that after 5 days of non payment you will be locked out until your bill is paid. This place is a month to month business. No laws were broken. The gate was hit by a distracted driver who bent it beyond repair. This very large gate isn't something stocked at home depot so there was a short period of time where there was access to the facility while a new gate was made. Certainly something beyond both the staff and the owners control. Its unfortunate that the staff can't write a rebuttal to misguided slanderous reviewers. I guess thats why I feel compelled to write at this time. Its disheartening to see someone wish bad karma on someone so kind and good hearted who was merely doing her job. Karma bites rule breakers and liars too.....

Awesome, safe and secure. I've used this location for 4 years. Never had a problem and the staff were exceptional. I'd recommend them anyone. Thank you for your service.

Great storage place

This storage facility was very helpful in securing a unit for me . The PM Melissa showed me several units and we found the perfect one . I give 5 stars

Great location and friendly staff Melissa was fantastic.

This is the best storage facility in the area . I have rented from competitors many times through the years but this facility stands alone. The location is convenient ,the prices are fair, the property is always clean. The most important factor for renting here for me is truly the property manager , she is the best .Thanks Melissa .

The staff was wonderful. The property manager walked me thru the process . I have never rented before. Very satisfied with the unit.

good