Storage Units at 102 Broadway in Lynnfield, MA 01940

Great staff and clean property.. someone is always around when I need them

iStorage, Route 1, Lynnfield, MA provided a consistent 5 Star Customer Service experience throughout the 2 years in which I rented 2 different sized units at this location. From day 1, the office manager, Katie, was efficient, knowledgeable, personable and always helpful - she is an asset to the company, as is Pam, who I dealt with on occasion. I had an overall pleasant experience at iStorage, Lynnfield, as have my family and friends.

Katie is very helpful and goes out of her way to help customers. So appreciated all her time.

Great customer service and good respect to the customer. Katie is very helpful!!

The dedicated staff went the extra mile to assist me in my unique circumstance. Their effort did not wane even near closing time. I have never seen such professionalism, composure, and friendly service. Highly recommend!!

The ladies who helped us check in were more than helpful they were fantastic

Best experience customer service was top notch!! Easy to complete everything online!!

Awesome experience!! So easy to reserve unit with fast great customer service. I would strongly recommend istorage to anyone needing storage.

Easy and simple

Katie is always beyond helpful. Property always looks good. I highly recommend this facility to anyone looking for a safe place to store an great customer experience!

Katie was such a good help when I visited this afternoon very friendly employees and very helpful

Great service and super helpful staff. Love the online reservations, made it very easy and convenient when pressed for time.

Great costumer service 🥳🥳🥳

I’ve rented a storage and Katie & Barbara were perfect! They’re kind, super helpful. If you’re looking for a good attendance with human people I recommend them. Thank you Ladies.

I was completely satisfied with the service here. They went above and beyond helping me make decisions on what size unit to get ect. Very helpful, great service by Katie!!!

Excelente job

Great Team! Katie made things so easy for us. Thank you so much for the help.

Efficient Professional Spacious Friendly Accommodating

Katie and Barbara made obtaining a new storage unit so easy. They recommended a couple different sizes to fit my needs. They were informative and friendly throughout the entire process.

Katie was very knowledgeable answered all my questions. I seen 2 different sizes. I was able to save a little by looking an going with a smaller size than I originally planned. Highly recommend

Katie was a big help! She got me the perfect unit, and was so kind. I will definitely be referring my friends to her!

Katie, from I storage is very polite and extremely helpful and very friendly

I can't say enough good things about Katie and Lisa in the office. They were so helpful, I'm going through a major move right now and the stress is crazy. They set me up with a storage bin with a size that I actually needed instead of trying to sell me a larger bin like the last place that I checked out. Honesty and integrity are everything to me. Thank you ladies!

Great customer service highly recommended and I'm happy with the unit that I have

Very good people their. I forgot the names I'm very bad with remembering name. I have had a good experience so far since I just moved in. Prices are very high but they are every were. Even if this economy takes a change back you know places like this won't come down on the rent. I rented the same unit 3yrs ago and it was 120 less. I can't beleave the price change. For a 10x20 basic size for a 1car garage used to be 200 maybe 250 and now they are 360. If you want to put stuff in storage it's costing 3k for 6months, is it worth keeping. I know I'm not gonna pay for items after I already paid for it. I will sell like I am now. And if storage places don't see the change then let me tell ya. 4ys ago u couldn't find a unit now their is planty. It's cause of the cost. Think about it. Who wants to pay for junk twice. That's all your doing now aways.

Very friendly and accommodating they found us 2 units close to each other

I needed a place to store my daughter’s college dorm items. Unit was very clean. Felt like her things would be safe as there is a security gate with keypad for entry & exit. Video cameras on premises. The registration process was extremely fast! They were extremely courteous! Next summer if we need storage during dorm move-out we will definitely use this facility again!

I’m so glad I read these reviews an decided to go to istorage. I see now why Katie got great reviews! She made this stressful process of moving an storing easy for me. She was very helpful answering my 101 questions. Never once made me feel like I was a bother even when I knew I was asking lots of questions. Even after I rent she helped me again to get my lease signed.. Thank you Katie for all your help!!

Great staff, clean units, convenient process. Have used it without any issues for the last 3 years

I spoke to Katie about down sizing from one unit to another. I spoke to her on the phone on Tuesday about changing units. I went to look at the units on Friday so see which one would work for me. She was very help to see which unit new my stuff would fit in. She worked with me about getting my stuff out and gave me a few extra days because I was having trouble finding someone to help Mr. She was amazing and so happy I now have a smaller unit. Thank you!

Yes I've had a storage for about a year now and I've worked with Katie and she is polite understanding and easy to talk to always will to help when you have questions

Customer service is top notch. Also the entire place is spotless. I would recommend this place to anyone I know looking for a place for storage.

Katie helped me out getting a storage unit . She the best. I recommend her service. She had no problem walking around and showing me various storage units and this facility had the extra height I needed and the units are large. Recommended

Ive had a storage unit for almost 2 years and I been dealing with Katie for pretty much the entire time. Katie is awesome. She wicked nice and very helpful. Katie's number one☝🏼☝🏼💯🤘🏼

Very nice place. Employees are beyond helpful from following up to helping sign my lease to helping me with the boxes an locks I needed. Glad I chose istorage. Cleanest storage facility I ever been to.

Katie the manager was very helpful. I rented online she reached out this morning to say welcome an invited me to stop in to purchase a lock. I stopped in after work she didn’t hesitate to show me all the way to my unit. I’m glad I chose istorage because I have had a great experience so far!

Want to say the manager Katie was very helpful I struggled signing the lease but she walked me thru it. She was very patient with us explained everything from the lease to the lock. I also couldn’t believe how clean this place is. I’ve see beaches an parks that don’t even look this good! I would highly recommend. My parents will be needing storage in a couple months I will definitely be bringing them on over to istorage!

Love it here. Katie is a great manager she keeps the place looking nice. I left for a month an came back an she was right there ready to get me back into a unit.

Amazing prices. The person that I spoke to was very nice

Manager is very helpful. Very clean place. I would highly recommend istorage in Lynnfield

Barbara was a great help! Explained things very clearly and was super helpful. Made it easy to move!

Katie was very helpful in my search for an oversized unit that would accommodate a tall cargo trailer over the winter season. (I had visited 5 other storage facilities with tape measure in hand, and before I got to Lynnfield, there was no such thing as a unit with a door opening larger than 7.5') Clean facilities, generous hours, affordable rate. I will be a return customer for sure.

Great storage facility since Katie Malone is the Manager who is very helpful and kind, just like the entire staff ready to help with everything. Units and the property are well taken care of.

Cleanest storage facility I’ve ever seen! Great customer service, they make a unusually stressful experience so easy.

Great customer service, and very patient. Made the experience very welcoming, even though they had problems with my reservation through the web. Great staff!

Katie the manager has been a great help. Answered all my questions. Even when I couldnt make it there she was willing to help me get everything situated over the phone. Ill will be moving in tomorrow. Thanks Katie for making this stressful time a little easier.

Great storage facility! the staff are super helpful. The property manager Stacy pays attention to good details and goes out of the way to support the clients! strongly recommend!

Me an my husband have rented here for a long time we recently left an came back. The manger Katie is always so helpful she’s good at her job! She explains everything so I understood. I had trouble with the lease I called back she was again nothing but helpful! I’m glad to be back with istorage where I know my stuff is safe!

I’m glad I bump into this place. It’s a hidden gem!

My brother passed away an has a unit here. Katie was very helpful understanding an explained exactly what I needed to do to empty the unit. Thank you Katie for all your help an if I ever need storage I will be back to see you!!

Amy & Tommy Were absolutely amazing!! Always helping in anyway they can. Super sweet to talk too!! A+++

I have been a customer for a long time and I would recommend this place to anyone especially for The help I get from the employees when I’m there especially Katie you guys are awesome

Katie was super helpful answered all my questions. I started renting today and will be back next month

Katie is very helpful knowledgeable an answered all my questions! Glad I rented here!

Katie was great, I will definitely be coming back next month :)

Katie is a nice person help me with help me with anything I needed 🙂

I have been to a couple places looking and your place is far better than others I was especially pleased with the assistance I got from your employee Katie in the Lynnfield location. She was very knowledgeable and very helpful. Answered all my questions and alleviated all my concerns.

Katie was such a great help today! Will definitely be giving 5 stars for great service!

Is was great

safe to say that Katie is world famous. She’s the best! Great facility and easy access. The best around!

Nice place Katie was very helpful. I'll be back to rent soon.

Katie was very helpful answered all my questions. I will be renting tomorrow. Thanks

Excellent service with customers need help with the form with online problems they just do it at the place for you with a happy face.

My family and I have been customers for a very, very long time! I want to take a minute and say thank you to Miss Katie for all the little things she does for her customers, it truly means a lot! I hope iStorage appreciates Katie as much as we do! Thank you Katie, for all you do!

Clean and secure

Katie is an awesome lady, helped me get where I needed to go in time for the winter!!

Nice storage facility. Feel very safe storing my stuff here. Katie is a great property manager shes always so helpful. Thanks

Helpful staff reasonable prices.

Katie was very nice and accommodating all throughout the experience of leasing the storage unit. We are return customers and would never trust any other storage facility with our belongings !! Istorage is the best !! Thank you !

Just rented an im so glad i decided to go with istorage. I normally dont do reviews but i had to. Katie was beyond helpful. I showed up a few days ago it was pouring she did no hesitate to take me out an show me a couple units. Even shared her umbrella. I showed up today an again she was great. Answered every single question an i had a few as i never rented a storage unit before. If your looking for a storage unit this place is great.

Highly recommend Katie the manager is always so helpful. Just moved out an I’m sad to go but if I ever need storage again I will definitely be going back. I wish I could give 10 stars.

Thank you Katie. Most helpful. Out of everyone at this place I hope management appreciates you because if it wasn't for you I would have left already. Thank u Katie

Katie. Is the best employee I've. Delt with using this place actually. If it wasn't for her I would of left this place but she was so helpful nice with anything I needed any questions any issues so. Thank you Katie

Employee Katie is the nicest. Most helpful. Employee. There. She is the reason I still use. This place thank you Katie

Katie is the best employee I've met there. Extremely nice and. Extremely helpful. Not one complaint thank you Katie

👍👍👍 …….

Been with IStorage for 10+ years. Love the ppl. (both owners) so nice, so helpful. They're a little guick & harsh on late payments, but always willing to work with you.

Took great care in finding a unit that suits me

Katie is always very helpful with everything from a simple question to a small problem! Customer service goes above an beyond!

Katie is super helpful answered all my questions showed me different sizes so I could have a visual. I was very pleased to rent a unit here an felt very welcomed!

We had a wonderful experience with this storage unit. We had updated postcards, phone calls, and emails when anything needed updating or a change in policy. Shout out to Katie for helping us make a smooth move out process!! She is the best!!

Just started storing my things here, but have to give a shout out to Jill who went above and beyond her duties yesterday when I found a snake in my empty unit. She grabbed a broom and pushed it on out of the unit and into the nearby woods. Hoping it doesn't return, but glad that Jill was there.

Katie was a great help when I came to istorage. Definitely will be back

Manager got amazing customer service amazing service will definitely go back the best storage around

Best storage place around, the staff is amazing and the manager Katie helped me with all i needed, definitely going back and highly recommend!

Everything was wonderful, and Katie, Daniel and Lisa we're all very courteous & helpful

I just have to say that your employee Katie is the best. You guys are lucky to have her. She is so accommodating and professional. But must important to me is she gives me a feeling that I could be apart of her family. Always greeting me with a big smile , asking me about my day and the best part is its not phony. It's sincere. That to me is so important being a customer. And i know she treats every customer like that. Because my mom talked to her and she treated her the same way. Katie is the best!!!!

Jill at istorage was super helpful and answered all my questions!! She was also very sweet and understanding!

If I could give more than 5 stars I would. My experience with Katie goes beyond excellent service. She is always there to help me with a Smile. I would recommend this place , a great property manager makes a world of difference.

Very nice and clean storage units they have there at a very reasonable price and they have the gate that you need a code for to get in that's what I like about the place and security in the owners are people that work there are very nice every time we go in and out they say hello that's nice very respectable

In the time I have been a customer with iStorage in Lynnfield, MA, I have been blown away by the friendliness of the staff and the cleanliness of the facility. Katie has been amazing in helping me with any questions I have and ensuring iStorage is providing the best experience possible for its monthly storage customers. It’s so convenience having such a high quality storage facility right off the highway. Thank you again, Katie, and the rest of the staff, for providing such a great experience and treating your customers so well. I hope to be an iStorage Lynnfield customer for life!

Danielle was fantastic! Very kind and greeted me with a smile!

Danielle made everything easy. She has great customer service and made me feel so at ease and and informed. Great customer service!

Danielle helped make the process as easy as possible.

I want to thank Danielle, she was extremely helpful and took the time to go over different units with me and made sure I had the right fit. She made it feel like home with her generous hospitality. Thank you and have a wonderful day

Had a great painless experience coming in today Katie and Danielle had great customer service was very knowledgeable was able to answer all of my questions he did a great job making me feel like this was the perfect place to store my most prized possession

Friendly. Informative. Made things easy. I have rented from this facility 3 times now. I enjoy what you bring to the table. Thanks 😊

From the moment I arrived at IStorage Lynnfield MA location , I was warmly greeted by Katie whom made my experience there very pleasant. She is well versed in this field and walked me through all the steps in obtaining a storage unit . She was extremely helpful in understanding my needs. The process was quick and easy. I feel very comfortable and safe at this facility. Thank you ! Elle M 11111

I think this place is great! Customer service exceeds..Katie is fantastic.I left a Google review already haha,but I'm willing to leave two! Im already about all moved in and already living my new unite it convenient,it's clean and I live the neat and properly kept property.Katie was excellent in showing me around,and letting me know the full leasing terms,wich was a problem at my existing storage facility.I appreciate her. Happy to do business here!

So here goes..here I am all jumping in reserving a unit online,while I have a unit currently.why? I have an awful one where I am and need one desperately.unfortunately I have a husband that's extremely busy and picky so I told Katie I would be in on Saturday with him to the unit,an indoor and drive up, comparable to what I have now..well of course he got called into work and I couldn't go.Katie was so nice about it, responded quick and efficient.She was knowledgeable and explained leasing terms over the phone so I could tell my husband anyway until we could get there.She rescheduled to see me a week later very kindly, but,my husband being who he is said we needed to be out of our current unit asap so he said go ahead and look at the new unit yourself.so without a heads up I popped up in and saw Katie,without hesitation she took me to see multiple units.I had my son with me,having some developmental delay and other special needs can be a bit much on the talking and can over power the conversation and he did.Katie took kindly to it as he constantly said excuse me excuse me and interrupted the business talk to ask questions about units I had no interest in..and he talked about life and odds and ends.We did accomplish all necessary, he is quite good and does understand most,but she was quite patient with him when he really jumped in the way of her job a bit.Katie is very good at her job.Shes polite,she's knows her stuff,she's understanding and can have a laugh while getting things done.I like that I'm in customer service and I appreciate a smile and a giggle.I also find the place to be clean,and the land to be kept quite beautiful,I've had picnics in places that didn't look that good.so if she's in charge of that too then Katie really has it all! I'm happy to be here now,I'm relieved to be in a place of normality.I look forward to future business here! Thanks Katie!!!!

Highly recommend. Convenient access and safe. I needed to store furniture, boxes, etc. for a few months between moves. Katie helped make the process as easy as possible every step of the way, from figuring out the best unit size and type (I chose drive up over climate controlled), answering questions quickly, and more

Katie was absolutely amazing!!! She answered all my questions, was extremely helpful, and maintains an immaculate property!! Thank you so much Katie 😊

Katie was Awesome!!!! So helpful made my experience so easy. Thank you!

Great facility! Great staff!

Katie and Danielle were so helpful and made the process super easy!! Great experience.

katie was really nice 10/10 experience, property looked great and clean , i will send my people your way for sure !

I've been a tenant here for long time. Katie is very helpful very hard worker. Property never look so good. I change my unit she was so helpful. I love it here that's why I stay. Thank you

Katie was very helpful and kind, she gave us a few options for storage units and helped us chose which unit was the best, definitely recommended!

Thanks to Katie for being really helpful and showing us our options and being super nice! Definitely recommend this unit.

Great place! Very clean! The employees are great! Very knowledgeable an helpful always willing to go the extra mile.

Katie and her assistant were very helpful I have the best experince. They are awesome!

Very helpful and knowledgeable of what I need it. Very pleasant service .

Katie was very helpful nice. facility was clean.

Katie (Manager), Michael, and the rest of the team each provided friendly, knowledgeable and efficient service. Very happy with - and strongly recommend - their location. A+++!

Danielle and Mike were very helpful with the entire process. I showed up just before closing and they answered every question and showed me 3 different units. Thanks for the great service.

Katie is a huge help. Can’t say enough about her! Great service!

Can’t say enough about Craig and how Helpful he was to me with my rental. I feel fortunate to have dealt with such a Knowledgeable and truly caring person. Don’t hesitate, my experience was great.

I just rented a unit in Lynnfield Ma. And the Property Manger Katie was extremely professional and helpful. Great and friendly customer service. Awnser all my questions. The unit was clean and easily accessible. Thank you. Have a nice day. Matt.

Good storage place. Price is a bit high.

Used for just a couple weeks! Katie was very helpful an understanding! Made this whole process that must easier!

Thank you to Katie for the great service

Very nice people at the front desk always top shelf customer service especially with Katie as manager!!!

Katie was amazing helpful and kind very well kept facility and clean!

I have had the BEST experience with these folks. They are so helpful and proactive with ensuring that you have everything you need for a smooth move. The units are clean and dry, and I even have one that I can drive right up to. This is also really conveniently located just north of Boston. I did a price comparison, and they have the best value in the area. I worked with Kate, and she was just awesome, super friendly and found the best value for my money, a unit that fit my belongings just right! Finally, lots of security cameras make me feel very secure about my belongings. I highly recommend iStorage.

Today I felt the whole world on my shoulders! Then I met you Katie! The struggles I have been having, I felt I had no where to turn! I've have visited so many storage units and have encountered so many detached customer service representatives that your smile alone eased all fears! You listened to me and my story and you helped me to find what was the best solution for me!! You went above and beyond what the job requires of you and I am so appreciative! Thank you for being there in my time of need I will greatly enjoy dealing with you in the future!

When I called the girl Katie was very nice answers all my questions She was very helpful very pleasant to talk to thank you

The facility is very clean and well maintained compared to most that I have experienced. Katie answered all my questions and concerns and was very helpful. To anyone looking for a storage unit for their personal belongings wanting a clean and helpful atmosphere this is the place to go.

Thanks to Katie for all her help at istorage in Lynnfield. It was quick an easy definetly would recommed!

Katie was very helpful. She answers all my questions. Very understanding an help me save a few bucks by transferring me to a smaller unit.

Katie was super helpful and knowledgeable. She was very friendly and helped me with the perfect storage for my needs. I will recommend istorage to my friends and family !! A++++++++++

Katie was very helpful. She is always willing to help out. This is the second time she has gone above an beyond to help my son who has had financial hardships lately. I appreciate her an her strong customer service skills.

Katie, at the Lynnfield location, has the best customer service skills. Her helpful attitude makes me feel good knowing that she values each customer. Good job Katie and Thank you.

This is the finest and most well kept storage facility I have visited out of the numerous others I have been to over the years. Katie is exceptionally well versed in all policies and procedures and she is informative in a warm and friendly manner. She answered all of my questions effectively and attentively while reassuring me of any concerns I had. I was quick to notice how clean and inviting the front office is as well as how well maintained the grounds are in the storage area itself. Unlike other storage facilities I've been to this one has been the easiest to navigate with more than enough room to accommodate the loading and unloading of any of your housewares, furniture and the like into your unit close by. Also, it is refreshing to have visited a local business that takes the COVID pandemic seriously with all of their employees wearing face masks while interacting with clients and a clear divider between the front desk and the entrance. Thank you again Katie and I look forward to doing business with you again soon!

Glad I choose istorage. Manager was very helpful she wasn’t in a rush she literally showed me 3 different size units in the cold. She explained everything made sure I grabbed a lock. Then I needed to toss some trash an she had no problem coming out an opening up the dumpster for me. If I could give 10 stars I would! Thanks for all the help Katie Great experience

Katie was super great to deal with because she went above and beyond to make sure I was getting the right unit size for my needs. Really nice area to store your belongings. Would definitely recommend to friends and family. Thanks again Katie

Katie was very helpful

Katie the manager was very helpful! From the moment i did my reservation till i rented the unit she was in touch offering to help every step of the way! Couldnt be more happier with my experience!

The only reason why I’m still here is the nice lady at the desk she’s Great and always gets the job done

100% recommend Katie helped me figure out exactly what I needed

Very happy with my service yesterday! Katie made getting another unit so quick an easy. She went above an beyond to accommodate me an my needs. Thanks for the great service istorage. Would definitely recommend to family an friends!!

Katie at istorage in Lynnfield is very helpful. Answered all my questions. She’s always cleaning up the property that’s what she was doing when I pulled in an she came to assist me immediately. Thanks istorage for having employees that care an listen! She’s an asset to this company that’s for sure!

THIS IS AN UPDATED REVIEW ! Katie from Lynnfield I storage went above and beyond for me today ! She took it upon her self to help a very in happy customer !! I have been a client there for almost 2 years....I will say they are VERY LUCKY to have someone like Katie to be managing their property ! I have had some issues with managers in the past,and was so happy to have met Katie ! Professional and caring ! With her at the helm there...I highly recommend I storage in Lynnfield !! Thanx again Katie ! :)

Katie, from iStorage Self Storage in Lynnfield, Ma. was awesome. She was very polite and very attentive to our needs and understanding, she is an asset to your company! The facility was clean and is easily accessible.

Just wanted to quickly thank katie at i storage in Lynnfield. She was really helpful. I look forward to dealing with her in the future.

I needed to downsize my storage unit - Katie was so professional, helpful and accommodating.

Spoke with Heather in Lynnfield about storage unit for December she was very helpful very polite couldn't ask for a better customer service thank you for making it easier Heather cuz this is a pain in the behind

I get great services here, my last visit heather was a great help!

I just recently got a unit and it was hassle free. We got our unit and moved stuff in within minutes. Well priced and clean. I would definitely recommend.

Stopped in to look into renting a storage unit and heather and Katie were great about explaining everything to me and very helpful. Answered all my questions. They have great customer service skills and highly recommend this place.

It was such a quick easy process getting a storage unit at this place! The employees Heather and Katie were so helpful and made the whole process stress free and very fast. Definitely recommend

Had to go here earlier today for a couple things and just had to say how wonderful the customer service was. The two lovely employees Heather and Katie run a very well managed store over there and I definitely recommend this place!

I went into this store today. The customer service is fantastic. I want to thank the two girls Heather and Katie. You both knew all the answers to my questions very helpful. I would recommend this business to family and friends.

I am very happy with my experience here. I have a unit myself . Very reasonable might I add! Heather has been a huge help to me and my brother and our safety and comfort at your facility. We're always greeted with a smile. Your team makes my experience a joy ! Keep it up guys!

Heather and shynika were very helpful and found me the most affordable unit Thank you ladies

Heather and shynika were very helpful and found me the most affordable unit Thank you ladies

I was recently there and had the pleasure of being assisted by Katie and Heather. I will have to say that their customer service is spot on! These two women were so helpful and professional. They have a lifetime customer with me!

Heather made looking for a storage so much easier... Thank you so much... Your team is so helpful and all my questions were answered

Heather was amazing, just got a 5x10 unit. She took her time showing my all the sizes for each unit. They process was quick and easy. Highly recommend getting a short or long term storage unit here for a very reasonable price ! Thank you heather :)

Very nice people at front desk, easy to talk too and very happy with service. The woman at front desk was great and pleasant to talk to. She showed me my storage unit before getting it. We definitely recommend it to anybody plus i was happy on the price too.

they noticed once while making routine security checks my unit locks weren't correctly attached after I'd left the property; I was contacted within 24 hrs.

Heather was very efficient and quick to get me set up!

Heather n Germaine were so helpful found me the right unit thank you

Heather and Jake, did a wonderful job today getting me into a unit. They made it easy and simple.

Got a great deal online with a storage unit. Germaine in particular was super-helpful!

I was checking for a unit and I needed two big units and jake told about a double unit he went above and beyond I felt like I was being checked into the Woodrow Astoria in New York and he's the best

It was super easy to rent a storage unit here, even during the current health pandemic. I spoke with Mary who took precautions to make us feel comfortable (mask, all transactions outside the office, no contact). She showed us the unit, we approved and then we signed the lease to rent it. So easy! Unit is clean & easy to access right off of Route 1 South.

awesome Mary is a great employee

awesome Mary is a great employee

The customer service at this facility is wonderful. Mary was a pleasure to deal with. She answered all my questions, explained everything with clarity and provided excellent overall service to us. Additionally, the prices are the most competitive around.

Mary is one of the best customer service representatives that I have been served by.. She gets things done quickly and efficiently. Thank you for having her on your staff. Mary makes you feel like the company is human and cares.

Mary and the staff was very friendly and helpful.

Mary was excellent and very helpful.

Great prompt service, no games.

Staff is very helpful and personable!

Quick, easy, and straightforward. Staff was knowledgeable and seem to genuinely care.

Great costumer service

The Women that helped me was great, very helpful and great smile. She was a pleasure to work with

Mary and Germaine offered great customer service and were super friendly!

Mary and Jermane were extremely nice and helpful! Had a wonderful experience and will be storing here for awhile

Thanks very for all your help mary

Jacob help pick out a unit that was convenient and just the right size He was awesome

Mary and Jake were phenomenal!

I have to say I calked this place after actually applying there and Mary was so helpful reaching out to the boss and getting me the info I needed he also returned my call and was such a pleasure to speak to and I will definitely be speaking with them again thank you guys

After searching high and low o came across this storage space. I do not regret my decision at all! Jacob and Jermaine were phenomenal. They assured me my stuff would be safe and helped me chose the unit that would accommodate all my belongings. Not to mention the price is the cheapest around! Go check it out for yourself you won’t be disappointed. The best on the north shore. Thank you guys

Had a great experience here, easy to store items. Big shout to Jacob and Germaine, great guys and awesome customer service representatives. 5 stars.

Quick and helpful! Very nice facility and convenient off Rt 1

Staff was well informed and help select correct unit for my needs

Judy at your Lynnfield branch was very helpful and knew what she was doing thank you for hiring quality people

Well considering it happened in a matter of an hour and due to the fact I had chosen an other company who failed me at the lady possible minute, you guys team came through for me and I thank you greatly. The gal Judy was very helpful and friendly made the whole experience a pleasure

I just wanted to share that when coming into this facility, I was very impressed by Jacob. He was not only very knowledgeable but super friendly. He answered all of my questions and was very professional when doing so. If anyone is in this area and is in need of a storage unit, I would urge them to go here. Jacob sold me and was such a pleasure to deal with.

Jacob your superb

Jacob was absolutely amazing

Very helpful and kind . An asset to your company !!

Jacob is awesome great person to deal with very hard worker

Thanks for keeping calm through a tough process

So helpful and explained everything to us!

I am storing a vehicle and some equipment over at this place and this was all set up for me to do by my boss ahead of time. I envisioned that it was going to be a bit of a headache when I got there to sort out the details. However I will tell you that it was a GREAT experience. Angela at the desk was AWESOME, not only was she extremely helpful, knowledgeable but also very efficient with getting our paperwork and payment done. On top of that she was a joy to talk to and I ended up getting into a great little conversation with her. Angela truly made my experience at this location an A plus and would use this location again and would recommend them highly.

Angela and team were great! 👍

Jacob provided excellent customer service .It was a pleasure dealing with him and Istorage.

Great service.

Good location right off Rt. 1 near Christmas Tree Shop and safe. But a little pricey for the unit sizes.

Jacob and team always helped me out with my truck space and unit thanks again team good job

Angela did great.

Angela was very helpful, so sorry I interpreted your lunchtime!

Angela helped me, she was great

Excellent staff, very clean unit, matched our needs exactly

Great facility and location. Angela the manager was very helpful.

Today I was assisted by Angela & Jacob who were very helpful, explaining all my options for a storage unit!

Angela and Jacob were super nice, helpful, and friendly.

Thanks Angela for taking my payment

Great customer service they are very friendly here I recommend this place to anyone

Steven has been great thanks

Steve and Jacob were very helpful. Clean and easy to access.

Very Nice and helpful guys here, I recommend

There was a sales woman by the name of Angela who helped me with some boxes she also recommended some other supplies that was helpful for my move. She was polite welcoming and informative. Kudos to you guys keep up the great work. Thanks!!

You will have a great experience at here. And the staffs are very nice!

Angela n staff are great people to work with. Great facility, very helpful.. Wtg guys...reasonable rate n clean.👍 Sue

thanks for all your help and time and helping me with all my needs

tha is Jacob and Angela for all your help

Thanks angela for helping me with rental

The people were very helpful, very professional. Clean and convenient facility.

Nice clean storage units !!!

thanks jacob ans angela for helping me with finding a unit

Angela and i believe his name is jacob. but them two together is a perfect TEAM! they help me resolve some problems i was having and gave me the best options and customer service EVER! istorage is a great facility and prices are the best around ! everywhere else charges a whole arm and a leg. Simple and fast!!! Melissa was great with me explained everything good and quick! Space is just great, she showed me my unit which was awesome to see first! I will recommend this place to anyone that’s in need of extra storage place! 2018

Thanks for all your help, Jacob...! You guys made my day!!

Greeted by a very friendly young man. Made finding the right unit for us painless. Very personal experience. We’ll done Jacob.

Place is great clean friendly staff and assistant manager jakob very professional and friendly great place to keep your stuff for whatever u need all sizes unit and great prices

jacob did a good job exsplaining my questions

Steve was incredibly helpful in getting me setup and moved into my unit. Made the process very clear and easy.

Steve was awesome thank you

Great space! Highly recommend it.

Large storage, but no front gate.

Tha is Jacob for all your help

Jacob and the team did a good job thanks

Jacob has been amazingly helpful and supportive. We were running late due to traffic and he stayed to ensure I could get the storage unit today.

I am happy to recommend iStorage in Lynnfield. It started out with a very simple on-line reservation, and moved quickly to the hands of store Manager Jacob who followed up immediately with a phone call. He was very helpful and showed us several different storage spaces. He also thoroughly explained the terms of the agreement and billing options. I will note that although not a policy of the site, the on-line quote does not include the insurance. Nonetheless, the facility is well secured, clean, and accessible, and the rates are competitive.

Good sized 5 by 15 for the amount of money! Easy access of the highway and from downtown Boston! Friendly staff!

Jacob was super nice ! Help me to storage really quick ! Thanks a lot

The staff is very friendly and helpful.

Jacob was very good at showing me the units

Easy to rent a unit, good prices and clean

Very helpful and nice! The people who worked their answered all of our questions and gave us all the information that we needed. The space is very clean and the units are reasonably priced.

Smooth experience, very convenient and helpful.

This location was a godsend and they made the process of renting multiple units a smooth one. It was Jacob's first day as Facility Manager and it seemed like he was a veteran manager.

Excellent customer service.

fast and easy thanks jacob

Fast and quick and Friendly.

Jacob was excellent. Very informative and knowledgeable with regard to iStorage policies and rates. He made the process for a first time renter easy.

Great space! Nice and clean and easily accessible. Great reasonable prices too! I love this storage space and highly recommend it.

The person that runs the location is great, very friendly, professorial and gave me all the information I need to know to make the right choice

Melissa the manager is what makes this place work! Her efforts to keep not only the property up but to keep an eye out and help however she can speaks volumes! The location is ideal as are the different size options for units.

You couldn't ask for a better manager than Melissa. Extremely professional , friendly Honestly she is The Best !!!

Great location. Always has the available unit sizes we need . Great service. - Shelly

Great location. The staff has been wonderful during my stay here. I will be returning back to Istorage in the fall

current tenant renting additional unit . Great property and management. Thank you

Competitive rates. For the past 6 + years we had units at a different Simply Self Storage properties that recently rebranded to iStorage. Always the most for your buck. Business model in place that actually works as designed. Variety of units. Especially loved the new promo store designs visually comparing the units, helping to choose th right size. Friendly and knowledgeable administrators. Drive up units of all sizes, so the only thing that separates my car and my new lighted 5’ X 10’ is a roll-up gate. Located right on Route 1 South in Lynnfield - Bonus.

Very helpful renting unit

Excellent Customer Service. I am a returning customer and would highly recommend. Best prices around, clean, safe, well kept. Management is very personable and friendly .

Great experience! Very nice facilities, kept clean, reasonably priced! Melissa was very helpful when figuring out what we needed for storage and getting setup. I recently moved from New York City to Massachusetts and needed a space for my things. I had no idea where to look and luckily found this place because I near the area, and I’m happy I did. A+ would recommend to anyone!

Simply Self Storage is clean, bright, and very reasonably priced! Melissa and staff are wonderful. Highly recommended!

Professional! Have had multiple units for multiple years ... Melissa and Staff have never failed to provide top shelf customer service! Facility is well maintained and always accessible. Fast, Focused and Friendly ... Highly recommended!

Simply Self Storage is simply the best. Very professional, clean and accomodating. The manager on site is very courteous, professional and helpful when it came to my storage needs. The units are clean and their dedication to keeping my unit/belongings safe are second to none. 10/10

Simply Self Storage is simply the best. Very professional, clean and accomodating. The manager on site is very courteous, professional and helpful when it came to my storage needs. The units are clean and their dedication to keeping my unit/belongings safe are second to none. 10/10

I will have to say getting a unit was pretty simple and satisfying Kathy was wonderful with showing me the unit and helping me through the process I definitely would recommend this storage unit 100% they’re friendly helpful.

Rented a storage unit for my son. Simply storage was what I was looking for . Price was good , Melissa was pleasant and very helpful with the process. I Wouldn’t hesitate to recommend Simply Storage in the future.

I recently rented a storage unit at this facility. Clean, great prices. This is my first time renting storage space. Melissa was extremely friendly and made the process quick and simple! I would definitely recommend Simply storage .

Great experience at this location. Will be using them again in my next visit

the staff was awesome, answer all my questions , facility is very clean and well maintained . would definitely recommend to anyone if looking for a storage unit.

Well maintained facility with in very nice people working here. Easy access to route 1 and very affordable.

I use these guys to store pool furniture and the place is top notch. Melissa is super professional and the the place is clean and secure.

Melissa is the best! Outstanding service. She is efficient and friendly. Very well run storage facility. If I could leave more than 5 stars I would.

Outstanding service, the best I've had in a VERY long time from anyone . Melissa was met all my needs, was extremely professional, and so wonderful to work with. I would recommend this location to anyone!! Extremely pleased!!

Great service and awesome cistomer service...

Robin was super helpful with assisting me with a storage unit.

Absolutely fantastic customer service A+. Anytime that you need to put stuff in storage come here I recommend it

If I could give more than 5 stars I would. My experience with Melissa goes beyond excellent service. She is always there to help me with a Smile. I would recommend this place , a great property manager makes a world of difference.

I reserved a storage unit for a vehicle with Melissa F. Melissa was extremely helpful in assisting me getting the best value along with the necessary unit size to fit my vehicle perfectly. Along with the friendly and professional service provided the facilities appear well kept and secure.

Great facility . clean neat . awezome staff both melissa F helped me out tremendously she knows what shes doing. I recommend storing here

Very helpful staff. Perfect location very safe n secure .

The staff here was awesome . They knew what they was doing . I recommend this facility

Melissa was very professional . Very clean facility very secure . Highly recommend

Great customer service

Melissa was fast, friendly, and was able to help me out with getting a storage unit, i will reccomend this storage company to all of my friends!

Really nice space and friendly service!

Highly recommended!! Nothing but a highly positive experience. I rented a 10 x 15 unit for a month. The process was very straight forward and there was even a promotion to get a month free with the rental of the 10 x 15 economy (shaped like an L). Melissa the manager showed me the unit and walked me through the whole process, she was super nice and knowledgeable. I would highly recommend this service location for short or long term storage rentals.

Melissa F. Always greets me with a smile. She is accommodating and keeps me updated on locker availability. Simply Self Storage is well maintained, easy to find and is a great choice for your storage needs!

Melissa f is the best she was helpful and polite she went above and beyond to make sure I was all set with everything I needed I recommend speaking with her if anyone needs any help there.

Melissa f is awesome I just upgraded my unit she saved Me money. This place is awesome very secure and clean. Great staff. Highly recommend

Melissa was so helpful was first time here and she was very knowledgeable. Helped me out i ended up renting here. Highly recommended

Melissa F was super helpful getting my unit situated and took care of all questions. I would be happy to recommend the facility.

Melissa F. Was awesome. Second unit here and she didn't hesitate to asked any questions I had and made the process very easy.

I have couple units here and never get any problem!! The best storage around !! Look for Melissa F. She always help me to find the best unit for my needs.

Great place for Storage. Melisa F. She is amazing !!! I love this place !!!

Melissa F. was terrific!

The staff is very friendly and helpful.

Melissa f has been so helpful since I have been a tenant at this location I've never had better customer service in my life anywhere

Great location,very clean. Melissa F was awesome knew just what I needed . Highly recommended .

Great location very clean . Facility staff was very helpful . Rented a unit here .

Excellent service . Just closed my account if I ever need storage I will come back here!! Both Melissas are awesome .

Melissa F is excellent help .I needed a second unit and she found the right size . kept me as a customer for second time. Great location n excellent staff

This place is the best. Melissa F. was extremely helpful.

I never rented before was a little nervous and the customer service I got from both Melissas was excellent . I ended renting at 5x10. I would recommend this property !! Great Customer Service !!

I'm glad we chose this place for storage, the people in the office were very helpful and understanding, kind and friendly. Our things were safe and I never had to worry about anything.

Good storage place. But when we got our storage it had good price for a large storage. When we got there it turned out to be 3 small storages. I had to buy 2 more locks that was disappointing. We got the storage for long time. After few months they send us latter saying that they are happy to have us they are rising price by 20$ for nothing. But they are good and safe and huge verity of storage place.

The staff is what keeps this place great! I have rented here for the last three years. The facility is always kept clean and I have always felt safe there. I have met quite a few great "neighbors" and the staff (both Melissa's) are super friendly and professional. They are always out and about checking on not only their duties around the facility but checking in to be sure their tenants are informed and happy. Reading the bad review just listed makes my blood boil. The woman who wrote it seems to forget that in her leasing agreement it clearly states that after 5 days of non payment you will be locked out until your bill is paid. This place is a month to month business. No laws were broken. The gate was hit by a distracted driver who bent it beyond repair. This very large gate isn't something stocked at home depot so there was a short period of time where there was access to the facility while a new gate was made. Certainly something beyond both the staff and the owners control. Its unfortunate that the staff can't write a rebuttal to misguided slanderous reviewers. I guess thats why I feel compelled to write at this time. Its disheartening to see someone wish bad karma on someone so kind and good hearted who was merely doing her job. Karma bites rule breakers and liars too.....

Awesome, safe and secure. I've used this location for 4 years. Never had a problem and the staff were exceptional. I'd recommend them anyone. Thank you for your service.

Great storage place

This storage facility was very helpful in securing a unit for me . The PM Melissa showed me several units and we found the perfect one . I give 5 stars

Great location and friendly staff Melissa was fantastic.

This is the best storage facility in the area . I have rented from competitors many times through the years but this facility stands alone. The location is convenient ,the prices are fair, the property is always clean. The most important factor for renting here for me is truly the property manager , she is the best .Thanks Melissa .

The staff was wonderful. The property manager walked me thru the process . I have never rented before. Very satisfied with the unit.

good