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Storage Units at 244 Andover St in Peabody, MA 01960

 

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Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...
Google
Sep 21, 2023

Outstanding service. Had the pleasure to Meet Craig. He was very knowledgeable and professional. I would recommend coming here and seeing Craig for your storage needs.

Google
Aug 11, 2023

Craig was very helpful. Smooth process

Google
Jun 29, 2023

At this juncture, all was done with ese and professional assistance. Service by manager was excellent. Ty.

Google
Apr 28, 2023

iStorage-Peabody. The person in-charge, Charlie, was so helpful, friendly and very accommodating. I would give her 2 thumbs up. She loves her job!

Google
Mar 27, 2023

Craig was very respectful, friendly, and kind. Thank you guys for the amazing price. Beat all the other locations.

Google
Feb 20, 2023

Absolutely amazing service Craig helped me out before they where even opened helped me out alot thank you for your services guy keep up the hard work.

Google
Feb 14, 2023

Reserved a unit online and Craig quickly called and welcomed us to istorage, he explained that the unit we reserved was actually 2 5x5 and offered us a 10x10 like we thought we reserved. We went down and met Craig where he changed our agreement to a 10x10 and gave us our first month free. He was very friendly and kind. Thanks Craig for your great customer service!!

Google
Jan 30, 2023

Cant say enough good things about the storage facility here. Been very happy and customer service is A++

Google
Jan 28, 2023

Tommy and Barbara are the best!! Beyond helpful. Plus the facility is top notch. Highly recommend!

Google
Jan 21, 2023

Second time I’ve rented here. Great experience. The only issue is it’s sometimes hard to find a dolly to use. I wish they had a few extras.

Google
Dec 21, 2022

Excellent experience great customer service 👍 👏

Google
Dec 19, 2022

Great service. I highly recommend.

Google
Nov 10, 2022

Craig is always so pleasant and very helpful with anything we need. Highly recommend them! Robin & Carlos

Our Website
Nov 09, 2022

Craig was fabulous start to finish. What a nice person.

Google
Nov 05, 2022

Super helpful and nice,I was using them for 6 years and they were the absolute best, always great service, shoutout to Craig! Would definitely recommend

Our Website
Oct 21, 2022

very hrlpful making it easy to select my storage unit

Google
Oct 09, 2022

Have had my stuff there for at least a year or so, not climate controlled so their prices are slightly below other newer facilities but theyve gone up like everywhere else.The staff is friendly enough. Annoyances can never find a cart have to ask for one a lot. A few months back there was a leak in the roof , keep your stuff in plastic or off the floor.Its basically made of alluminum attached to metal beams and cement floors. metal beams.Not airtight so mice and whatever can get in there. I did have some minor items ruined cause I had them in cardboard boxes. There was a pool of water inside the entrance of my unit. I had to ask them to clean it, it wasn't done right away so stuff was sitting in water for hours. The roof took even more time. Not cool. Things are back to normal now. I can't afford to move it right now,so I took the hit. The gate is a pain getting in and out of car to access the area. Just small annoyances that are tolerable for the price. Oh there seems to be sinking pavement forming around the run off drain as you enter the drive pass after the gate?

Google
Sep 27, 2022

The facility is clean, the staff helpful and kind, and the unit clean and in good shape.

Google
Jul 19, 2022

Barbara was of great help.

Google
Jul 09, 2022

Lisa and Crieg are great and unit wasn’t expensive.

Google
Jun 20, 2022

Great service, had my unit setup in a few minutes.

Google
Jun 16, 2022

The Lady that helped me was very informative. She took the time to walk around the property and showed me the unit. Very patient and knowledgeable and showed excellent customer service. She’s the ideal employer that you want to help you when needing help. She even stayed late to finish the transaction. Now that’s what I call AWESOME customer services. I was there Thursday from 5:40-6:15pm Best, Bernadette Pearson (not Pierson)

Google
May 27, 2022

This is a great storage facility. Craig goes above & beyond. A specific example - I locked-up my unit and forgot a couple of items in the hall. I recently stopped by for something and realized they were missing. Turns out, Craig had saved my items for me - for 3 months! Since I locked up, there was no way for him to know who they belonged to. This doesn’t happen! Great place! Thank you Craig!

Our Website
May 24, 2022

It was easy, fast and has flexible options

Google
Apr 21, 2022

Very easy transaction.

Google
Apr 05, 2022

Barbara was amazing, she was very helpful and very patient as we had a lot of questions. She showed us the different sizes of storages and was very professional.

Google
Mar 26, 2022

Really nice Storage Facility. Very Clean, Well light, Stong Security, Cameras everywhere. Staff were very cordial. Very informative & showed options. Will update review w in 6 months of use .

Our Website
Mar 22, 2022

I would’ve given a five star review but I had to knock it down to four. The website states I could move in right away, so after signing the agreement online I sent my husband to the facility to begin putting some of our things in storage. Well when he got there our unit had a lock on it so we were unable to access it. We rented on a Sunday so there was no one in the office to help us out. I just want everyone to know if you start your rental agreement when the office is closed you may not be able to have access to your unit. The website shouldn’t be so misleading. It was a bit of an inconvenience to us but I called the office on Monday and Craig was really nice and took care of the lock right away.

Our Website
Mar 15, 2022

Wicked awesome! Good bunch of men

Google
Feb 20, 2022

Great experience. I went in a day earlier than I was supposed to start my rental and was greeted pleasantly and treated very well despite being a day early. I am horrible with names, but the employee I dealt with was new and needed a bit of help to get my reservation going. She was professional and polite and apologized way more than necessary for the delay. It was also nice to see her call for assistance answered promptly and the other employee work with her to get my reservation going without hesitation. The facility is secure and well maintained. Helpful, friendly staff always make any transaction easier and iStoage in Peabody certainly has them.

Google
Jan 31, 2022

Excellent customer service especially with Craig. He is very professional and goes above and beyond! Totally recommend this storage place!

Google
Jan 26, 2022

Great business, Jillian answered the phone very quickly. Answered all the questions very respectfully and had a great attitude, very professional, overall my experience was great!

Google
Dec 31, 2021

people are very kind

Google
Dec 31, 2021

I have never used a storage unit before and hands down had the best first experience I could ask for. Craig was very informative and answered all the questions that I had.

Google
Dec 31, 2021

Great customer service. Craig was extremely helpful with matching my needs to the correct unit size

Google
Dec 29, 2021

I have been to many storage facilities, and I have to say, this one is great. Easy to get to, well maintained, but most importantly, their customer service is the best I have seen. Craig and Jill are both very accommodating, professional, and they know their stuff. Thanks guys!

Google
Dec 29, 2021

Craig was very helpful with the rental process. He made it quick and easy. I would recommend renting from iStorage in Peabody.

Google
Nov 15, 2021

Jillian and Craig were very helpful with renting me my first storage unit as well as answering any and all questions I had. Amazing customer service and clean property!

Google
Nov 15, 2021

Great service and facilities! Jillian was extremely helpful in securing the right Unit we needed!

Google
Nov 15, 2021

I had questions about storage and Jillian was there to help me the whole way. She was knowledgeable and patient in handling all of my many questions. It was a pleasure working with her and iStorage.

Google
Nov 15, 2021

I called to ask some questions about the Storage and the payment process and Jillian was very helpful

Google
Nov 15, 2021

Great service! Very clean property and Craig has the answers to all my questions!

Google
Oct 29, 2021

Very helpful

Google
Oct 26, 2021

They offer temperature controlled units My rent is outrageous every year it goes up Street to get up to the facility is steep and in a difficult getting in and out. Location is on route 114

Google
Sep 25, 2021

Craig and Lisa were very helpful with the rental also very clean site

Google
Aug 14, 2021

Stored my things here for a couple of months. Very clean. Very secure. Will definitely use them again.

Google
Aug 10, 2021

The process went smooth.

Google
Jul 28, 2021

Purchased a storage unit at this facility and had a great experience. Needed assistance and Craig was extremely helpful with the process. Great employee

Google
Jul 28, 2021

Best customer service by far! Craig was super helpful !

Google
Jul 16, 2021

First time needing a storage unit. Was very stressed out trying to find a place. Glad I stumble across this place. Craig was superb with his customer service, knowledge and information. The whole process was flawless and explained in detail thoroughly. Highly recommend this place.

Google
Jun 30, 2021

This place has been amazing for me. Very clean and convenient. Everyone that works here is so nice.

Google
Jun 29, 2021

Craig was friendly and knowledgeable. It was a very easy process. I’m glad I chose iStorage.

Google
May 29, 2021

Very impressed with the cleanliness and hospitality of this location. Has a team that cares and keeps the location in shape. Would definitely recommend!

Google
Apr 30, 2021

I was really impressed with everything ! The store was clean , the unit was clean and the gentleman who helped me walked me through everything and explained it all ! I think the prices are fair and I will definitely recommend you to everyone that asks .

Google
Apr 29, 2021

Super Friendly environment the property was clean and easy to locate.

Google
Apr 15, 2021

Excellent

Google
Apr 06, 2021

Craig was such a big help! Answered all my questions and got me in to a storage unit within minutes.

Google
Mar 29, 2021

Our experience so easy. We were in hard times and this place was absolutely the best for us. Thank you istorage.

Google
Mar 29, 2021

Great Service!!!!

Google
Mar 19, 2021

Great service great staff would recommend to anyone

Google
Feb 28, 2021

I went in just to inquire about a space and left with a storage unit and the peace of mind knowing my stuff is safe. Craig was very knowledgeable and helpful. I would recommend iStorage.

Google
Feb 27, 2021

iStorage Peabody is in a great location for my business and personal needs. Craig is knowledgeable and helpful with every question I have. iStorage is always clean, very well managed and secure. Thanks for a great experience.

Google
Feb 19, 2021

I’m new to istorage , but when I went there to get my storage rented , the rep was very nice and professional. He answered all my questions and was very helpful. I would recommend it. The prices are very reasonable.

Google
Feb 01, 2021

I was previously using a different storage facility in Salem, where the company didn't care about you at all. Employees there admitted they didn't know why some things were changed, or done. Istorage has been the opposite - professional, friendly and willing to work with you. Craig has been outstanding, and gone above and beyond in terms of being helpful and professional.

Google
Jan 28, 2021

I called to find out prices and asked a few questions and the young lady on the phone shenika was awesome! I was really moved by how she was going the extra mile to make sure I understood everything and she even did my whole rental through the phone. It took the stress off thank you! We need more people in the business field like her

Google
Jan 20, 2021

I would highly recommend iStorage in peabody, they are professional and courteous. I spoke with someone named Craig and he was able to answer all my questions and help me out. Definitely check them out.

Google
Jan 16, 2021

My experience with Istorage Peabody was great, Craig was great with answering any questions we had and was a huge help in making the process very easy.

Google
Dec 11, 2020

It is on rare occasions that I take the time to write reviews of a company or service, today is an occasion, in my opinion, for exception. I take great pleasure and giving special recognition to Craig Sarno, Property Manager at this Peabody location, who has gone above and beyond his duties and job description to fulfill all of our needs, in particular emerging and extenuating circumstances we found ourselves in, with care, compassion, solutions and timely resolutions to all of our unique needs with a grace and professionalism that was beyond all of my expectations. You wouldn’t think something of this nature would arise involving a storage unit, but there was a family accident, health issues, and access meeting critical and time constraints necessity to get into our unit whose lock also was malfunctioning. I want to commend you on your employees who I was also pleased to learn is new to your team but performed in all manner of a veteran of your company. He is certainly an asset and a valued employee and me not having a unit at your facility would never look elsewhere if needing one or recommending one to others than to iStorage. It is because of members like Craig, of your team, that turn “ having a storage unit“ into “a place to store our most valued and treasured possessions with a sense of security. Always knowing that they are safe and in good hands. Thank you for the gift of this and thank you for having team members like Craig on your staff.

Google
Nov 11, 2020

Great staff that is super helpful!

Google
Nov 08, 2020

Katie is very helpful. She cares about the customers an goes out of her way to help. I’m glad to do business with istorage the property is always clean. I have nothing bad to say about this place!

Google
Oct 28, 2020

my name is matthew i came by looking for storage and katie was very helpful in helping find the right size unit in my price range. Best service i have had in storage. Next month i will be renting because of the great service i received

Google
Oct 24, 2020

I had a few questions so I called an i spoke to Katie who answered all my questions she was very nice an helpful. I need storage in a month and I will be going to see her! Thanks istorage!

Google
Oct 23, 2020

Kate was very helpful and informative. She helped me in deciding to use iStorage. Highly recommended.

Google
Oct 21, 2020

Great service they made the whole process quick and easy

Google
Oct 03, 2020

Went there on Friday October 2 2020 . I have never used storage units before and after spending time with Mary I ended up leasing a unit she was so friendly and helpful and very Knowledgeable that I didn’t even have to look anywhere else . I gave it 4 stars because I haven’t moved anything in the unit yet and want the full experience so the potential for 5 stars Is there .

Google
Oct 03, 2020

very friendly staff quick service they got what i need within 30 minutes i had my storage unit

Google
Sep 04, 2020

Katie was a great help answered all my questions thoroughly with no issues at all!!! Wish I could give it a 6 star

Google
Sep 03, 2020

I had questions about storage and Mary was there to help me the whole way. She was knowledgeable and patient in handling all of my many questions. It was a pleasure working with her and iStorage. Thank you Mary!

Google
Aug 31, 2020

I needed a storage unit prior to moving. I was stressed about the process because I've never used a storage unit before. Katie, however was very helpful. She explained the whole process and made everything easy. I'll definitely be a returning customer. Thank you

Google
Aug 31, 2020

Convenient access, great storage options, and excellent customer service!

Google
Aug 21, 2020

I’ve rented here for many years and never had any issues. When it was time to move all my things out of storage, Mary in the office, was helpful closing out my account for me...thanks iStorage Peabody!

Google
Aug 17, 2020

Great place, great people

Google
Jul 08, 2020

Dana at iStorage made the leasing process so easy. She explained the process thoroughly and showed me the space. She is friendly and very professional! Great rates. I recommend iStorage.

Google
Jul 01, 2020

Just rented a unit in the Peabody facility. Dana was very helpful and Informative in the process. Made the move easy and smooth!

Google
Jun 17, 2020

Dana was great to help find a unit that fit my requirements and made sure I had a nice clean smelling unit when the first was not up to par. Definitely recommend dealing with Dana directly.

Google
Jun 05, 2020

Working with Dana was a pleasure. She wasn’t pushy, she was very helpful and informative.

Google
May 19, 2020

Dana in Peabody was very nice and very helpful....way BETTER than PUBLIC STORAGE!!! only thing I'd ask is to hav more dolly carts in each building!!

Google
Apr 09, 2020

I'm sharing a review of iStorage in Danvers with a bit of a complicated situation. My father suddenly passed, and after months and months between making payments, late payments, fees, going back and forth there to get my father's and other family's belongings, I was probably a difficult and frustrating client to deal with. But nevertheless, the property manger, Dana, was always a pleasure to deal with. Upon each and every one of my calls, she was kind, friendly, personable, empathetic and understanding. She was not judgmental of my situation and guided me through the process of being able to vacate my Father's unit. No matter how late I was with payments or how many times I called, she was always kind and gladly assisted me in breaking down my total as far as fees went. Overall, I just had a very good experience dealing not only with her, but within the unit itself while going through an extremely difficult hardship in my life. Besides personal reasons, the storage spaces are clean, neat and roomy, easy to access and are very well secured. I felt very safe leaving my family heirlooms there to hold while I was unable to go there and get them immediately. I felt the monthly prices for the units were also pretty reasonable as well. I would suggest looking into a unit at one of their locations in the future if you are looking into a storage unit for yourself. I did like the Danvers location because it is built on a bit of a hill/inclination, which I thought was a nice touch of privacy and water protection.

Google
Mar 27, 2020

IStorage team was very helpful and got us our storage unit all over the phone and email in a simple process. This is the second time we have used this location for storing college dorm items when school is out of session.

Google
Mar 08, 2020

Dana was excellent will definitely recommend the peabody location

Google
Mar 05, 2020

I have been a customer since 1997,and can tell you that the property manager (wich has been there for all these years)she is the greatest!I strongly recommend!

Google
Feb 24, 2020

Had a totally great experience with Mary today on my checkout ! She made everything so simple for my father to take his old car out for the summer ! Great experience all around !! Highly recommend them for your storing needs!

Google
Feb 20, 2020

We have had a storage unit at iStorage Peabody for several years. We always have had great service and a clean, accessible storage solution. Our storage needs declined so we arranged to move our belongings to a smaller unit. Mary was of great help in finding us the appropriate unit and she helped make the transition seamlessly. The personal attention we received makes iStorage Peabody special.

Google
Feb 19, 2020

This was my first time renting at istorage. Mary was awesome she showed me a few different size units and helped me decide which one was right. She was really friendly and helpful, didn't at all seem to be in a rush. Wonderful worker. Will highly recommend to family and friends.

Google
Feb 09, 2020

A few years ago I rented from Dana Hill at iStorage in Peabody and had such a great experience that when it came time to have to move again and we needed storage I knew that I was going to come back here. She is so helpful and sweet. She answered all my questions and showed me my unit. The security is top notch and the facility is clean and well maintained. If you need storage this is definitely the place to go to!

Google
Feb 01, 2020

Dana is AMAZING. Super friendly and helpful! She accommodated us for our last minute rush to find a unit. The facility is clean and well maintained. Feels like going to a friends house, just great all around. Thank you.

Google
Jan 09, 2020

Dana and Steve give quality service.

Google
Jan 07, 2020

Dana was amazing!! She helped me get what I needed which of course I had no clue on the size of the unit I needed. Highly recommend renting a unit here!!!

Google
Dec 02, 2019

Dana is very friendly and helpful. She helped us to find the right size for our second storage. The location is great and secure. The facilities are very clean and well maintained.

Google
Nov 24, 2019

The facility has met my needs and Dana is always responsive and super helpful.

Google
Nov 20, 2019

Dana was kind, funny and very adept at her job

Google
Nov 19, 2019

Really nice lady took care of us

Google
Nov 11, 2019

I have to start by saying this is the first review I've ever written, that being said I was compelled to write this because the customer service at iStorage is the best I have ever encountered. Dana, the manager was friendly and extremely helpful. She went above and beyond her job. The place itself is very large and we'll kept. I would absolutely recommend iStorage to anyone.

Google
Nov 11, 2019

Great service from Dana.... She is a pleasure to deal with.

Google
Nov 07, 2019

Great service. Steve in the main office was a pleasure to deal with. Clean and up to date facility.

Google
Nov 02, 2019

Very helpful, and friendly service.

Google
Nov 01, 2019

I’m so happy I Chose this place to store my fathers antique car for winter. Dana’s attention to suiting our needs was beyond satisfactory She was super friendly,polite, and professional.

Google
Oct 30, 2019

Great place for storage! Good security, location and prices. Dana was very helpful. Thank you!

Google
Oct 24, 2019

Dana was very helpful and great customer service. Unit was clean and Dana actually moved our unit closer to the entry. Thanks again and highly recommend this storage facility

Google
Oct 24, 2019

Great service - thanks Steve!

Google
Oct 12, 2019

So far so great !!

Google
Oct 11, 2019

We recently rented a storage room in Peabody. Dana was very friendly and helped us make the right choice for our needs. We were pleased with the rate. The right room at the right price. Thank you Dana.

Google
Oct 03, 2019

Great experience for a 1st timer. Dana was fantastic and made it easy and comfortable.

Google
Sep 21, 2019

Excellent customer service! The storage areA is very clean. Security is great on site. This is the second time I have needed storage space, I didn’t think of going anywhere else. I highly recommended this I storage in Peabody

Google
Aug 27, 2019

I am happy with the place, clean, fair price. Very friendly staff

Google
Aug 27, 2019

Awesome service! Very nice people with a nice and clean facility!

Google
Aug 24, 2019

It was quick and easy rental. The lady named Dana helped me with the process today. She is very nice and explained everything.

Google
Aug 22, 2019

very good service Dane is best manager I've dealt with in the storage industry 5 stars!!!

Google
Aug 15, 2019

Terrific experience. The facility is secure, clean and very well maintained. The owners are really nice and helpful any time. Price to value is spot on for such a good location and easy access.

Google
Aug 15, 2019

I've been using this facility for several years. It is clean, safe and easily accessible during all hours. Recently I decided to downsize to a smaller space. I just had to take a moment to commend iStorage associate Dana Hill for her great customer service. She was very helpful, knowledgable, warm and friendly - the kind of person you would hope to deal with at any business but sadly often do not. Thanks Dana!!!

Google
Aug 09, 2019

Dana the manager was awsome. She showed me a unit and explained everything clearly. I was in and out quickly and got a great promotion as well. I need short term storage and this place was the best location and price I could find. Thanks !

Google
Aug 06, 2019

Manager was great and tended to all my needs. They also have very competitive pricing and easy location to get to with truck right on 114 in Peabody overall awesome place. 😁

Google
Jul 30, 2019

After shopping around at rates for storage units online I came across istorage. I went into the main office to check out the building and look at the size of the units. When I arrived I was greeted by the manager Dana Hill. The first thing she mentioned to me was the promotion that was going on offering one month free, she then took me on a tour to check of the unit to make sure that it was the best fit for us. When it was time to do the paperwork it was quick and smooth with all questions answered. I left feeling confident that I had made the best choice and had no doubts that my belongings would be stored safely and properly. I had came back a few days later with my Uhaul to unpack my items in the unit, unfortunately it was after office hours and I had forgotten to call Dana and ask her to remove the locks on the unit. 5 minutes after I left a voicemail and was having a panic attack thinking I wasn't going to be able to unload my things she called me back to let me know that she would be leaving the keys for the locks for me and I had nothing to worry about. Dana, I cannot thank you enough for your amazing hospitality and customer service skills. I highly recommend istorage and the manager Dana Hill. Thank you!

Google
Jul 30, 2019

Incredibly helpful and flexible, the sweet lady behind the counter also helped me pick out the perfect unit I needed after I reserved what I thought I needed online. Convenient location too.

Google
Jul 27, 2019

The storage units are clean, the manager Dana Hill is extrodinary, she met our needs when we were in a pinch and assisted us with making our moving transition with no stress and had amazing customer service skills and accommodated us with our needs. Hospitality was appreciated, thank you Dana!

Google
Jul 24, 2019

Dana was amazing. She helped me out with very little time, I was running late for work and came right before closing. She was honest, sweet, and the most helpful person I have dealt with in any place of business in a long time. Thank you Dana!

Google
Jul 22, 2019

Had a really positive and easy experience obtaining a storage rental. Dana, the office manager, was super helpful and really nice, and was able to rent us a unit that was easily accessible for my elderly mother.

Google
Jul 19, 2019

Dana at the front desk is very friendly. She explains every detail with a smile. My husband has PTSD and has a tramatic brain injury. My husband asked her several of the same questions over and over again. Dana answered with a gentle voice and a smile. Thankyou Dana. Storage unit is a great price with many different sizes to select. Would recommend to all.

Google
Jul 18, 2019

I worked with Dana setting up my storage unit rental. She was professional, pleasant and helpful. There were no surprises when I showed up to finalize the rental and I would highly recommend iStorage for anyone looking for some extra space. You'll be lucky if Dana is the one to assist you.

Google
Jul 16, 2019

Dana is wonderful! Always a smile on her face and very helpful. I have 3 storage units and she has been a pleasure to work with on every one.

Google
Jul 02, 2019

Dana Hill was excellent to work with and made the process of renting a storage unit at IStorage so easy. She was working with another customer but quickly assisted us so that we could look at the different sizes and by the time we got back she was ready to get the rental agreement completed. Would highly recommend this facility to anyone needed a Storage Unit!!

Google
Jun 26, 2019

Nicest storage facility I’ve ever used, and I’ve used a few. It even has a nice bathroom!!! Dana is lovely and helpful, has been there since I last stored stuff there 18 years ago. She’s a good person to deal with at times of transition. No problems.

Google
Jun 23, 2019

Great manager, super clean, great price.

Google
Jun 18, 2019

Dana is the best. I was happy with the storage unit, facility and the service.

Google
Jun 17, 2019

Great experience and help

Google
Jun 08, 2019

Great service from Dana.

Google
Jun 05, 2019

I typically never write reviews but felt the need to make it known about the excellence of service associated with the this particular place. The manager on site was extremely accommodating, polite and transparent with the process goes. I fully recommend using this location for the service and prices that are offered.

Google
Jun 01, 2019

Dana is so wonderful! I originally stopped by to rent a 10x10, but I didn't really need all the space. She helped me with an available storage space of an 8x10, which is cheaper than what I was aiming for. Thank you Dana!

Google
Jun 01, 2019

Dana is amazing so kind and caring!! Very helpful!

Google
May 16, 2019

Perfect

Google
May 15, 2019

Great Storage Facility. Dana is super Helpful in getting your storage needs met and handling any issue Promptly and Professionally. I Highly recommend iStorage, especially the one I am Familiar with in Peabody.

Google
May 09, 2019

Excellent customer service!

Google
Apr 29, 2019

Dana was awesome. Speedy and informative service. Don’t know why I didn’t come here to begin with! Got a first floor unit too!

Google
Apr 24, 2019

I love the customer service. Manager is so sweet. Answer all my questions, she is very patient explain everything right. Thanks so much for your help and service!! I will recommend this place in the future. Even i just have a little time with it. Service its the first step!

Google
Apr 20, 2019

Great storage facility. Prices are very reasonable. Office staff are helpful and very nice.

Google
Apr 20, 2019

Not too expensive, clean.

Google
Apr 12, 2019

Dana the store manager is fabulous, she made us feel at home right away. I would certainly recommend this place awesome !

Google
Apr 08, 2019

Dana has consistently gone above and beyond to provide us with excellent customer service. She is diligent, organized, proactive in letting us know anything relating to our unit, and extremely accommodating. I give this place 5 stars!!

Google
Mar 30, 2019

Repeat storage of Mini Cooper convertible for the Winter. The facility is in excellent shape, immaculate, and the store manager (Dana) s very accommodating. Feel like family after just this short history. Will, and have, highly recommended the facility and will take advantage of the services again.

Google
Mar 25, 2019

Dana was very kind and helpful

Google
Mar 21, 2019

Dana was warm and very welcoming while helping me get set up with my new unit. She really is the definition of what customer service is. The process was easy and the property is maintained. Also, it felt safe and secure. I would highly recommend Istorage in Peabody to anyone looking for extra space to store items. Thanks, Dana!

Google
Mar 11, 2019

Dana was awesome! Had me set up and moving in quickly. Highly recommend this self storage!

Google
Mar 03, 2019

Dana is amazing. She helped me figure out the exact size unit I needed back in August. I just got all of my stuff out of storage and she was so helpful with figuring all of that out, and ending my storage. It’s sad knowing I won’t be going there all the time anymore and seeing her bright friendly smiling face. She is amazing and extremely helping. The facility is nice and big and the lights are bright inside. She keeps extremely neat and tidy in there.

Google
Feb 27, 2019

1st time with there services..Good experience..fast set up..freindly..Dana actually let me use my sister's credit card for initial contract setup fees..with my sisters approval in person...then day of move in she ran it. No problems. Ty guys

Google
Feb 05, 2019

My family has had a few storage units at iStorage over the years. I just got my own the other day and had a great experience with Dana as she helped sign me up, super friendly and stayed open until I rolled in after a LONG day on the road. Lovely people and great facility!

Google
Feb 01, 2019

I chose this facility due to the convenience of being able to pull my truck directly up to the storage unit. Unloading a huge truck was quick and easy thanks to their spacious units and wide lanes. The whole process was made even easier and more enjoyable by Dana, who was very well organized and a pleasure to work with.

Google
Feb 01, 2019

Dana treated me with the utmost respect when I purchased my storage unit. She is very knowledgeable, and made the process very easy! I highly recommend if your looking for a storage unit you go and talk to Dana!

Google
Feb 01, 2019

Dana had me set up in no time ! And was awesome to deal with !! Highly recommendable!

Google
Jan 29, 2019

Amazing customer service. Fast, friendly, and helpful! Highly recommended!

Google
Jan 23, 2019

Excellent experience. The move in was easy. The price was great! The staff is very helpful and nice. We highly recommend this facility.

Google
Dec 10, 2018

Second time using a storage place and couldn't be happier. Dana answered all my questions and put my mind at ease with the great security. I did a lot of research. iStorage has GREAT reviews and they are accurate !!! Place is the best !!! Thank you Dana !!!!!!

Google
Nov 08, 2018

Nice storage units with good accessed hours.

Google
Oct 30, 2018

Dana is the best! She is always friendly and gives you her best. The storage facility is conveniently located and 24/7 access.

Google
Sep 25, 2018

Clean secure and reasonably priced. Not much more say.

Google
Aug 30, 2018

Easy move in, exceptionally easy move out. The manager, Dana, is very pleasant to work with. The units are clean and the pricing is affordable. If you need a storage unit, I highly recommend Simply Self Storage in Peabody.

Google
Jul 24, 2018

Clean, convenient and affordable. This is a very well kept business and the manager, Dana, couldn't be more helpful and friendly. I would recommend this to anyone who needs an area for storage.

Google
Jul 24, 2018

Great place! Dana was extremely helpful and accommodating to my needs.

Google
Jul 15, 2018

Excellent customer service. As we all know, moving can be stressful but Dana made the storage process easy and pleasurable. I was also able to get moving supplies at the same time, which saved me lots of time and hassle. I highly recommend Dana and Simply Self Storage.

Google
Jul 14, 2018

Dana is a sweetheart and was very accommodating!! The 114 location is very convenient and safe!

Google
Jul 03, 2018

Dana was most helpful throughout the entire process. Facility is convenient and very well maintained. Recommend highly. Thank you so much for everything!

Google
Jun 28, 2018

Amazing customer service! Great prices! The manager Dana was the best! :)

Google
Jun 09, 2018

Clean, safe, organized and convenient. Dana, the manager, is very nice and helpful and found me the right unit without upselling or pressure. She patiently answered all my questions, which I'm sure she's heard a million times, and showed me several units before I decided to rent. I had visited other nearby storage facilities but none were as clean and well-maintained. I'm glad I waited to find this one.

Google
May 27, 2018

Dana was very friendly and informative. We have never rented a unit before. Dana made the process very easy. The facility was secure and very clean. I would recommend this facility to anyone looking for storage.

Google
May 24, 2018

Worked with Dana she was great. Set up easy and quick.

Google
May 22, 2018

Very fair prices. The facility is super convenient and very clean. The staff is amazing, especially the owners. They're always willing to go out of their way to help and make sure you have everything you need. I definitely recommend this place to anyone looking for a storage facility!!!

Google
May 21, 2018

Very helpful staff clean facilities!

Google
May 19, 2018

Dana is a kind and helpful person. She was quick and pleasant in our interaction. Wonderful conversation and wonderful service!

Google
May 12, 2018

The service was really good. Everything was well organized and clean and the woman working there made it easy. We have rented space at a number of other storage places and this was by far the best experience.

Google
May 07, 2018

Very friendly!

Google
May 02, 2018

Just signed up today and was greeted by Dana (by the way started my day with her great friendly smile). Gave a quick tour, price was good. My thanks to her. Will recommend to friends.

Google
Apr 25, 2018

Dana has been wonderful through the process of reserving through to loading our storage unit. She is professional and clearly takes pride in her work. I can not thank her enough for the seamless day-of showing and opening of our unit. I look forward to using Simply Self Storage for quite some time. The unit and facility itself is clean, well-monitored, and easy to utilize. Thank you, Dana!

Google
Apr 15, 2018

Perfect location and storage unit. We had a few last minute changes as some plans fell through, and Dana was more than accommodating. Our moving process was very stressful, and Dana’s help is very much appreciated.

Google
Apr 12, 2018

Need to move mom's stuff into storage as she is moving into long term care facility. Dana was extremely kind and sensative to the situation. The property is clean and well maintained.

Google
Mar 28, 2018

Awesome customer Dana was very helpful

Google
Mar 23, 2018

We have been working with Dana and Simply Self Storage doing there property maintenance services for the last 4 years. Dana is a pleasure to work with. She makes showing up to work easy! We always see happy customers and we are always happy contractors when we have a job here.

Google
Mar 23, 2018

Simply Self is clean, organized, well maintained and well managed. I have never had an issue here. Dana is always welcoming and always has a smile on her face :) She makes everything much easier!

Google
Mar 13, 2018

Buen servicio al cliente, con mucha variedad en los tamaños de los depósitos. Lo recomiendo!

Google
Feb 23, 2018

The staff here is great! Easy access and very helpful!

Google
Feb 22, 2018

The buildings and units are really well-maintained, and the staff is very friendly and professional. In a business where keeping your stuff safe and sound is crucial, that means a lot. Can't ask for better self-storage.

Google
Feb 22, 2018

Melissa, is very professional, helpful and kind.... a cool breeze on a hot summer day best describes the service.. thank you....

Google
Feb 16, 2018

This place is very well maintained. I've had a storage unit here for several years now and I've never had an issue. The staff is very friendly and helpful.

Google
Feb 15, 2018

This facility is so well maintained and this is my first experience in renting a storage facility. I have been with them for 4.5 years and won't consider any other facility. I love going to make a payment as I am always greeted with Dana' s warm smile!

Google
Feb 14, 2018

First day in and they really ask for details to really recommend what unit was best and let me know how much I’m saving! Extremely polite and friendly. I’m actually very happy I came to this location!

Google
Feb 14, 2018

Great service

Google
Feb 12, 2018

Dana was a great help , she helped me find a unit that would fit my needs and in a timely manner .

Google
Jan 27, 2018

Dana was great and the entire process from reserving online to signing paperwork was ultra easy! Thanks for the first full month free!

Google
Dec 22, 2017

Great place, great people! My family has rented many units over the years and always been given A+ service.

Google
Dec 21, 2017

I Could not imagine going to any other storage unit company in the north shore. I recommend it to anyone looking for a place to store their belongs.

Google
Dec 21, 2017

always enjoy seeing Dana and the rest of their staff. the location, units and service lead the industry - high recommendation

Google
Dec 21, 2017

I give 4 Stars, Danna helped me select the best unit for my needs. I am a return customer and a return customer for a reason. She was very helpful and even helped me select a unit close to the front of the building and door to make my move easier. She also took the time to connect on a personal level, asking questions about my life and needs when it came to selecting a unit. I recommend Simply Self Storage. Very clean and staff are extremely helpful.

Google
Dec 21, 2017

Convenient location, great staff !

Google
Dec 21, 2017

I have been with Simply Self Storage in Peabody, MA for the past several years. I have HIGHLY recommended this facility and will continue to. The property manager Dana is very professional and accommodating. This facility deserves many more that 5 stars.

Google
Dec 20, 2017

Very friendly staff!

Google
Dec 20, 2017

Great facility! Very professional

Google
Nov 22, 2017

Good people clean stalls

Google
Oct 28, 2017

I have been a renter for 4 years and I am very happy with the service and my unit. I have been dealing with Dana on separate issues that were created by me and Dana couldn't have been more receptive and accommodating. I am really pleased with the professionalism and appreciation for my business that Dana demonstrates. Thank you

Google
Oct 27, 2017

Great decision. .love how easy my move was made by choosing them .. thank you!!

Google
Oct 03, 2017

Fantastic staff, great location. Made my life very easy at all steps of the process.

Google
Oct 02, 2017

This place made getting my first storage unit a breeze. They were super friendly, extremely knowledgeable and helpful in knowing what storage unit would be best fit my needs.

Google
Oct 02, 2017

My fiancé is renting a unit from them and had a great experience working with the staff. Everyone was friendly. The facility is clean and well organized.

Google
Sep 30, 2017

Dana Hill Finest there is! always helpful, kind & thoughtful! a pleasure to know her !!!

Google
Sep 25, 2017

Nice storage location. Melissa was very helpful and polite.

Google
Sep 16, 2017

Simply storage was great Dana was awesome great place for storage she helped with all my storage needs I highly recommend

Google
Sep 15, 2017

Dana was so helpful and amazing on helping me find the right unit that's suits my move.

Google
Aug 31, 2017

First off I'd like to start by saying Dana was super helpful and knowledgeable in her business here. It's my first time renting a storage unit, and couldn't be happier with simply self storage. Things were very simply and straight forward as they should be. Dana got me set up in a matter of no time, highly recommend this location. Not like other shady storage places in this area, property is always well kept and maintained as well, which is a big plus!

Google
Aug 30, 2017

Being a storage unit newbie can be overwhelming but Dana made this process SO easy! The unit size was perfect for our needs, pricing is great and just the general customer service provided was great!

Google
Aug 30, 2017

Rented space for over ten years. When my door broke it was fixed the same day. Dana and her husband were great facilities managers. Lit was kept clear of snow and ice and always was clean and tidy. Recommend to anybody needing a little extra space.

Google
Aug 04, 2017

They are awesome, extremely friendly and professional. Simply storage is the absolute best storage facility I had ever used. I won't go anywhere else. They are very convenient as far as time and space.

Google
Jul 29, 2017

I have been renting a unit here for many years and have just added a second unit. The staff, especially Dana, is wonderful to work with and is very accommodating. The facility is well maintained and the location couldn't be more convenient.

Google
Jul 25, 2017

An amazing facility. From the cleanliness of the property to the excellent customer service. You wont be disappointed.

Google
Jul 05, 2017

Fair prices. Great customer service

Google
Jun 23, 2017

Very helpful staff, great location

Google
Jun 07, 2017

Very friendly staff.

Google
May 30, 2017

I've been using Simply self storage for a few years now and Dana has been very accommodating and knowledgeable. My husband and I weren't easy customers ( We had to come a day early due to a change in plans and switched out storage spaces twice) She never missed a beat. Thank you Dana! We'd never use any other facility. Ronda and Kerry Kersey

Google
May 18, 2017

Great customer service!

Google
May 15, 2017

Dana was very accommodating and flexible with me having to change move-in dates. The storage facility itself is clean, convenient, and affordable. I am very happy with this service.

Google
May 13, 2017

I've been using storage units from Montana to Massachusetts for over 10 years now and Dana is by far the most helpful, upfront and well informed manager I've had the pleasure of working with. The price is great and the hours really work for any schedule. So glad we chose this storage facility!

Google
Apr 15, 2017

Dana was very helpful and sweet, she walked me through the process and help me choose the right size storage. We absolutely recommend.

Google
Apr 05, 2017

Dana was wonderful, very easy fast and convenient! Highly recomended

Google
Apr 01, 2017

Great place and price! Dana was awesome!

Google
Mar 11, 2017

Made a reservation online--and was called 5 minutes later! Dana was extremely helpful with directions (she was right, I would have missed the entrance) and had me all set with my rental 15 minutes later!

Google
Feb 04, 2017

They haven't gotten sick of me make late payments and I love the staff so friendly.

Google
Dec 06, 2016

Nice and affordable had Dana help me and she was very helpful with the whole getting started


Nearby locations

About iStorage Peabody, MA - Andover St

Sandwiched between the Liberty Tree Mall and the Northshore Mall, you’ll find our Peabody/Danvers location tucked back in a quiet neighborhood behind the FedEx Office Print & Ship Center and DXL Destination XL. Our location on Andover Street just south-east of Highway 95 makes getting to us from anywhere in the Peabody area simple. Being tucked back from the street, our fully fenced facility is monitored around the clock to guarantee your belongings remain safe and secure while in our care. At iStorage, we pride ourselves on our reputation of offering the best storage solutions possible at the best prices. In addition, we know our customers trust us to keep their possessions safe, which is why we have indoor and outdoor lighting, security cameras, and secure keypad entry available 24 hours a day. In addition, we maintain on site everything you may need to make moving and storing your items easier, including dollies, carts, packing supplies, temperature controlled storage, wide aisles for easy truck access, and elevators for added convenience. A few more features you’ll find at our facility include: 
 

  • Vehicle Storage: Do you have an extra vehicle you’d like stored away safely from harsh winter weather, uncontrollable pests, and the destructive hands of vandals? We have units available in nearly any size you might need with drive up access that can easily fit anything from a small motorcycle to a large truck or SUV.
  • Boat Storage: Need somewhere to keep your boat when it’s not being used out on Nahant Bay or to zip around Broad Sound? Consider keeping your boat safe from the elements, vandals, and pests at our secure facility where you won’t have to worry about anything other than gassing it up to take it out on your next trip. 

Our facility has a number of great features such as:

  •   24 hour video recording on the premises
  •   Business Center
  •   Business Storage
  •   Temperature Controlled Units
  •   Deliveries Accepted
  •   Dollies & Carts Available
  •   Drive-Up Access
  •   Electronic Gate Access
  •   Elevator
  •   Fire Sprinkler Alarms
  •   Fully Fenced Facility
  •   Indoor Units
  •   Locks Available for Purchase
  •   Moving Supplies Available for Purchase
  •   Paved Parking
  •   Resident Manager
  •   Well-Lit Facility
  •   Wide Aisles for Truck Access
  •   Month-To-Month Leases
  •   No Deposit Required

Directions to iStorage Peabody, MA - Andover St

128N
Exit 25B /take right off of ramp onto Rt.114/ go aprox. 1/4 of mile thru 4 sets of lights/driveway has a street sign that says Willowdale Ave. on left/the facitlity is on a hill next to the North Shore Bank. Driveway touches DXL parking lot.

Rt. 1N
Take the Rt. 114 East exit for Peabody/follow Rt. 114 for aprx. 2 miles/when you see Friendly's Ice Cream slow down/ the driveway is on the right directly after the North Shore Bank/the driveway is a hill with a street sign that says Willowdale Ave. Driveway touches DXL parking lot.

CrossStreets
Willowdale Lane

Landmarks
Facility is on a small hill behind the North Shore Bank and next to DXL

Reviews for iStorage Peabody, MA - Andover St

May 28, 2023
George K Mackie
OVERALL RATING

Staff was pleasant

Staff tried to accommodate my request to be close to a friend's storage unit but was unable to do so.

May 21, 2023
Doug
OVERALL RATING

Fantastic start.

When I needed storage space, Craig was right there with the right solution, in a professional and friendly manner.

March 27, 2023
tiffany stanichuk
OVERALL RATING

Craig is amazing and very helpful

Very well priced, very helpful and convenient

January 06, 2023
Josh Faulkner
OVERALL RATING

Great service

N/A nanananana

September 29, 2022
Michael P. Benton
OVERALL RATING

Above and Beyond Service!!

I was there the other day and needed to change a plate on my car . I forgot my toolset, and Pam was on duty that day. I asked her if she had a screwdriver I could borrow. She looked in 3 different places until she found one !!! Thank you PAM !!!! Most people would have stopped looking or said we do not have any tools. Thank you again PAM !!!! Above and Beyond !!!!

July 26, 2022
Colby Helmka
OVERALL RATING

easy, quick, helpful, friendly, and informative

Barbara was extremely helpful and made it so easy to set up my storage experience, i would definitely recommend this storage facility and if i need anything stored in the future i will definitely come to iStorage

July 26, 2022
Marie russell
OVERALL RATING

Amazing customer service!

Barbara was such a joy and made the process a breeze!

January 31, 2022
John
OVERALL RATING

Horrible On-line payment

I have never had so much trouble paying anything on line as this company. TERRIBLE access...don't you want my money? Or perhaps I'll forget to try again and get dinged with a late fee? You guys need to step it up

January 28, 2022
Michael P. Benton
OVERALL RATING

Craig is the BEST !!

Craig is the best!!! I have been a long time customer back when Dana, the former manager was there. She was great too. But Craig is really awesome. Always very friendly and knowledgeable!!! Understands customers needs and performs beyond measure!!! I hope iStorage appreciates Craigs efforts! HE is the example for ALL Managers to follow. Please feel free to contact me if you have any questions. Sincerely; Michael P. Benton babolatmichael29@comcast.net or 781-307-1758

October 30, 2020
Robbie Savino
OVERALL RATING

Very smooth transition

I dealt with Dana for years and she was a wonderful woman, but I met the new lady that was just as nice and she helped me transition from a big unit to a smaller unit! It went a lot easier and a lot less stressful than I had anticipated

November 27, 2019
Marilyn Opidee
OVERALL RATING

Exceptional!

I don't often write reviews but felt compelled as the experience working with Dana at iStorage in Peabody is genuinely exceptional. I have only worked with the facility briefly before yet she recognized me; had the perfect suggestion for unit I'd need to store a Mini Cooper; and worked with me on best rates. I'm extremely comfortable leaving valuables in her care!

November 19, 2019
Alexis
OVERALL RATING

All around great service!

Dana so so helpful and accommodating!

October 18, 2019
Ron Moretti
OVERALL RATING

Great customer service

Went in to sign my lease and she was very nice and great service

September 20, 2019
Nancy OConnor
OVERALL RATING

Excellent customer service!

Dana went out of her way to explain the process and help me select the correct size unit. I rented with iStorage Peabody 5 years ago and didn't think of going anywhere else when I was moving now.

April 16, 2019
Steve powell
OVERALL RATING

Great service & clean facility

Dana did a great job in explaining the storage space options and providing a tour of the units - which were all clean and well maintained. Her friendly outlook and assistance at a stressful time (moving my mother's family "treasures") made an otherwise difficult situation easy to handle.

April 14, 2019
John Ford
OVERALL RATING

rent increases (x2 since 1/1/19)

Have been renting a unit at this location for about a year, In December, 2018 received notice of rent increase effective January 1, 2019 of 13% , in April received notice of another increase, effective May 1st, 2019, also about a 13% increase. 2 increase in about a 4 month span, and my rent is "always" paid before due date.