Judy was great

Judy is amazing; so helpful

Judy is very knowledgeable and very helpful! Great facility for all your storage needs. Highly recommend it.

Always great to work with this location. This is my second unit I am renting, since I am happy with my first one.

Judy is such an awesome person, I am super glad I got a unit here in this iStorage SS. The service was so much better than I expected. I felt like I am always welcome to stop by the office for anything. We need more Judy’s with such an awesome personality working, thank you. Also the place looks clean and well keep and the price was right on my range! Thanks Judy!

Judy was great and very helpful

Judy . This is my second time using I storage in the past 6 months.. there's a reason why I came back here. I own three small businesses I am a big believer in customer service.. Jody has gone up beyond and shows the value of customer service.

Friendly customer service at the front desk. Easy and quick to get us set up and ready go.

Judy is the best! So easy to work with.

Judy was awesome and very helpful

Judy was great

Judy was a great help. Thank you

Judy was great. She answered all my questions. I will definitely recommend to family and friends

Judy has great customer service and runs a clean facility.

Judy was great and extremely helpful!

Judy was great

Easy to do, simple, efficient. Judy is great and very helpful. I was in there 10 minutes and now I am ready to store !! :D

Great and efficient customer service. Highly recommend!

Judy has great customer service and she runs a great and clean facility will definitely recommend to my family and friends

Judy was great

Judy was awesome will recommend to family and friends she was training Latanya

Hard to complain about a clean and facility within 10 minutes of the house

Great place! Judy did everything to make it smooth and easy. Every question I ask she answered. Recommended great price as well.

Judy was amazing and she run a great facility. I will recommend to family and friends.

What a great place! Judy was so helpful and informative! Storage unit was nice and clean. Thank you again Judy!

Just was super helpful and very sweet!

Judy is just the nicest person!!! Showed me where my unit was! So sweet!!

Judy was great

Judy was very nice and clean facility and took care of my rental even though it was lunch... thank you very much!

Great experience!

Awesome experience, they set me up immediately and got me what I needed when I needed it. I’m only here for a month but they made the transition easier Great place to do business with!!!

Judy was great to deal with I will recommend this to anyone who looking for a storage facility

Judy was great quick to complete and clean facility

Judi is the best! Very nice and helpful.

Gated entry n drive up access

Reserved a space online, went down filled out the paperwork, saw the space. All done. Besides a few mins of paperwork I was in n out. Judy is awesome great personality. Well run joint

Judy was amazing went through every detail full and fast! Was in and out

Great Experience with Judy at IStorage in Billerica. Booked the entire process on line and then Judy met me at the facility to finalize my transaction. Large Clean unit was available and secured in my name in under an hour. Judy took the time to explain (and test) the gate with my code to ensure it worked, and she also defined the departure times/cautioned me about possibly getting locked in after 10PM. Overall great, professional experience of quality service a a reasonable price.

Rented a unit today. The whole experience was pleasant. Judy was excellent to talk with and explained everything that we needed to know. I would recommend I-Storage to anyone, and would recommend they speak with Judy.

Thank you Judy for going above and beyond for us.

Judy was great

Judy was great

I am so grateful for Judy and Carlos at the I Storage in Billerica, I could not for the life of me get my unit open today, I thought there was something wrong with me!! Turns out the spring is broken on the unit and needs to be replaced. Ordering that for me and Judy fetched Carlos and he was kind enough to use his Herculean muscles and got that freaking unit open!!!! Thank you so much Judy and Carlos!!!!

Great and easy to set-up everything contactless over the phone!

We had the distinct pleasure of working with Judy as new iStorage customers. We're moving out of our apartment in Boston, but are currently out west, so everything needed to be handled remotely. Judy was responsive, thoughtful, thorough, and extremely helpful. She was also highly communicative and did a terrific job handling the many logistical needs we threw at her without missing a beat. I truly did not believe that a situation with the complexity of ours would be handled with so much professionalism and grace. We're glad we signed up with iStorage - thank you so much Judy, you are truly amazing!

Judy was great amazing person to work with thank you

Judy has been great

Judy was great

Judy was great, clean facility and great service

Great staff

Judy was very pleasant and detailed in navigating through the terms and conditions of renting a unit. Excellent customer service. Would highly recommend everyone who are planning to rent storge space to consider iStorage.

Judy was great! Getting a storage unit was a quick and easy process.

Judy is awesome, very helpful and runs a clean storage facility!

Judy was great and clean property

Judy was great

Judy was excellent.

Judy was terrific and I will let family and friends know of this clean facility that she runs

Judy is terrific

Judy did a great job and clean place and pleasant to deal with I would recommend to friends and family

Judy was great

Judy did a great job

Judy was fantastic

Judy was great. She was very energetic and very helpful throughout the process.

Judy was amazing today. Thanks for your patience and guidance

Judy was terrific, extremely helpful and knowledgeable. Very sweet woman, look forward to working with everyone at iStorage

Judy was very helpful

Judy, Michael and Scott where very helpful

Judy was awesome. Really helpful and a joy to be around. *she is not holding a gun to my head while I write this*

Judy was very helpful

Judy was great! I will definitely recommend to my family and friends.

Judy was fantastic and very helpful!

Just was great!!

Prices aren't bad

Judy was fantastic

Judy was great

Judy was very helpful.

Judy and Scott are amazing and extremely helpful. Made decision as soon as I got there . Thank you sooo much .

Judy was great and extremely helpful

Judy was great

Steve and Judy were very helpful. Got a nice big storage unit for all my household stuff. Unit was nice and clean. Price was very reasonable!

I received help today from a wonderful lady named Judy, she was a pleasure to speak with, she was extremely helpful.

Judy is awesome

Yes my name is Selena and I went to I storage and met this wonderful person named Judy I was looking for some storage space to store my mothers thing when we sold her house it was a very difficult time she was wonderful and so courteous and so caring person I really appreciate people like her. Her customer service made me feel like I was talking to a friend you really should hire more people like her.

I was a previous tenant and Judy was wonderful

Judy is very good

Judy was great

Judy was great and quick

Judy (the manager) is the best!!! She goes out of her way to be helpful, is very knowledgeable about her business and is truly the reason I am here.

Judy was great!

Judy was very pleasant and answered all my questions that I had today. She took the time to show me a few units that I needed to see. I've never stored before and had a few questions. She answered them very professional as she has been doing this for some time as she mentioned. If your looking for storage this place was immaculate, the units that I saw had lights inside and super clean. I am still not sure if I am going to be needing storage, but when and if I do, I will be seeing Judy, that's for sure! Thank you for your time today.

Judy is very helpful and professional and caring

Judy was very helpful....the online registration was easy but the personal interaction was what made me want to do business here....come see Judy

Judy was fantastic

Judy and Samantha were awesome today!

Judy was great

Judy is awesome!

Best storage ever!

Judy was great and I returned back to her because her facility is clean and great prices. Come see Judy!

I came on a Friday to rent for the next day and the woman I worked with (Sam) that day was absolutely lovely: she wrote down everything I needed to know for the next day and got my paperwork settled quickly. The next day I came it with a lock and Jacob was very friendly, answering my questions and showing me the unit.

Pretty sure her name is Sam, but the lady at the front desk is amazing. She answered all my questions and was possibly the most helpful person I’ve ever met! Thank you for helping me with exactly what I needed!

Judy is the best!!!!!! The call center did not give me all the information I was looking for and Judy hooked me up better than I was expecting. If you need an epic place to store your stuff...GO SEE JUDY AT THE BILLERICA ISTORAGE!!!! Thanks again Judy!

Judy was great! Facility was clean prices are great and she was very helpful with getting me all set up with my account. She explained everything to the point. I will definitely recommend.

Very happy with the service best place I've been in awhile

Judy was excellent.

Judy was great! Fast and easy and great prices

Fabulous experience. Helpful staff. Clean facility. Everything I needed.

Judy was great and very helpful. Super easy to get setup with my unit. Great in person and on the phone.

Judy and Samantha did an excellent job . Very happy with their help

Pleasant staff; accurate description of units available; rates carefully explained.

Samantha is so helpful and accommodating and she really worked hard to get me the best price possible! Highly recommend!

Judy was great clean facility and great prices

Judy was very helpful and nice

First time using storage. I dealt with Samantha who was lovely. She was personable, friendly, professional and VERY helpful. The process of getting my code is easy to remember. The ride to my unit in the golf cart (also a first) was fun. I cannot recommend iStorage Self Storage enough.

They’re awesome

Judy and Sam were amazing, would def reccomend !!

Judy was great and very clean facility prices where perfect for what I needed definitely would recommend

Judy was super awesome... great customer service. Will recommend to anyone I know.

Judy was a tremendous help. Showed me everything I needed to see. Nothing extra. Would recommend.

iStorage offers low prices and their services are great. I had to vacate the storage facility. Judy was instrumental in facilitating the vacating process for me. Very polite and flexible approach.

Judy was awesome, so thorough.. Prices here are definitely affordable. Would recommend using this facility

Judy was great.

Judy was terrific and extremely helpful!!!

Great staff!

Very responsive, from google to getting a unit took 30 minutes. Judy and Tim were great

Judy and Tim did a great job today I would recommend

Judy was very helpful and kind today! I loved her

Judy I love her.

Friendly and efficient service! I was giving all information about my storage unit, payment, and company policies. And had great conversation with manager... an amazing personality!

Judy was very helpful, clean, good prices and I would recommend

Judy was great and very helpful and great prices and clean facility

Judy was very helpful. Clean facility and great prices highly recommend!

Judy was very helpful today great service

I reserved the unit on-line and about an hour later I was signing a lease! Easy process and excellent customer service. This place is well run, clean, and safe. Very friendly woman at the front desk - she was great! The price for the unit was lower than most in the area. Very happy customer!

Judy did a great job helping me with storage unit

Great service!

Judy and Samantha were excellent and answered all of my questions!

Judy was great, thanks for all the help.

Judy was very helpful

Sam did a great job explaining all of the details involved with renting the unit. I would definitely recommend iStorage.

Quick and simple! Great deals too and helpful staff.

Excellent service! Thank you Sam for making this easy!

Judy and Samantha are fabulous!

Judy is the best! I’ve been using them for years and just rented my second unit! Love them!

Judy did a great job

Judy was great help today

Great staff, professional and nice. Definitely recommend!

Judy was great to deal with fast and great prizes

Judy n Samantha were so helpful, cheerful and professional.

Very helpful and professional

Friendly folks clean grounds.

Just sign the lease on a storage unit. The site manager Judy was extremely helpful. She made to process very easy and understandable. I’ll recommend istorage billerica to everyone

Very great experience. Samantha was great.

Judy provided fast service and a clean unit!

Judy was amazing!!

Judy was great! Very clean facility!

Great place! Judy was great to work with.

Judy was great!

Judy was great, thanks

These guys are awesome!! The facility manager Sam was great to work with. These guys are way better than national chains like Public Storage. Customer service is A++! The storage was less expensive and the faciliy was open all the right hours. Gate always worked perfectly. Strongly recommend.

Samantha was very patient and helpful showing us a couple of different units to make sure size and location would suit our needs despite it being a busy Saturday at the end of the month.

My brother-in-law has a unit and the place was immaculate and Judy was a pleasure to deal with and I highly recommend this facility

Judy was great helping me with my storage unit today

Judy was very helpful with downsizing my unit

Best customer service I have had

Great customer service! Judy is very helpful and always smiling.

Judy was very helpful as she answered all my questions for tax purposes. Have been doing business for a long time!

Judy helped me with my bill. She was a great help!

Judy was excellent, friendly and fast. Place is clean I'd definitely recommend this place.

Very fast and easy to reserve online for a great rate! I received an email confirmation in minutes. When I visited the facility the next day they were super helpful, very friendly and most of all welcoming & accommodating to a new customer.

Judy was very helpful and pleasant... a real pleasure to work with!

Judy was great

Judy was a great help!!

Judy was great

Samantha was great

Judy was great! Awesome Service!

Samantha and Judy are awesome!

Judy was great

Judy was great

Initial registration went smoothly. This is a busy place.

Samanta, was very kind to show me the unity and explain all my needs about the unity that I rent. Excellent costumer service! 5*

Samantha and Judy were a great a help. Thank you.

Extremely helpful! Judy and Richard were very professional!! Good experience

Wonderful customer service and great location

Judy is awesome

So easy. Judy is the best!

JUDY was very nice and very accomodating in helping me with my unit. Super nice!

Very helpful on short notice, will come back again!

Simply Self Storage in Billerica has everything hat you would ever require from a storage facility. And the on-site management that I met with, Judy, is an absolute pleasure to deal with.

Judy is great! Property was spotless recommended

Judy is the best

Outstanding Service from Judy!!!!

Judy did a great job

Judy was great property was clean very friendly

Judy was great! Recommend and clean facility

Clean friendly and open Sunday!

Cool transaction, Judy Mendonca was very helpfull and the facility is nice and clean.

Judy was awesome, quick, knowledgeable and efficient! Affordable, safe storage.

Countney was awesome. Very friendly, helpful, and process was very smooth.

I move a lot and I’ve had to store things on and off for the past several years. I’ve been working with Judy from the start. She’s friendly and informative and is always available to answer questions. I almost went to a different self storage place this year but after viewing the unit I decided to get in touch with her again to see if she had any units available. Definitely glad she did and all reserved and set up the same day!

Judy at the desk was very helpful in getting me the right unit for what I need

Judy is extremely friendly and helpful. She explained every thing in detail. I'm looking forward to my stay with Simply Self Storage. An easy place to get to also

The manager Judy is great. Nice to know there is still someone with great customer service

Great service

Just worked with COURTNEY on renting a unit and she made the process fast and east. She showed us the available units so we could compare sizes. No pressure tactics. Would definitely recommend this site for storage of your belongings.

Great facility, nice workers. Would come back

Professional clean environment would definitely recommend!

Judy was extremely pleasant and helpful, and was able to get me set up with the perfect unit very quickly during my lunch hour.

Very convenient

Judy & Courtney were simply awesome! Friendly, fast, & an absolute pleasure to deal with. Recommended to one & all!!

Judy was awesome! Great place and great price!

Judy is the best!!! Reasonable Price and clean units...

Judy was great!

Very friendly and helpful staff!

Good and friendly service, easy access, clean storage space.

Judy was very helpful and friendly! Guided us through every step. Great experience and affordable rates.

Very quiet and well placed.

Very helpful and very polite

They are efficient and were able to provide me information on which storage unit suited best. Thanks Kathy and Judy!

I like this place! Stuffs are very helpful there! Easy to find the location.

Judy is Awesome! Robert will be in Shrewsbury soon.

Very easy to work with and nice facility!

Judy Mendonca

Judy made the experience quick and easy!

Judy did a great job, getting us situated with our storage. This is the 3rd year renting for my motorcycle.

Judy was very helpful and to the point. She was very informative and polite. During my visit, she was training a young lady named Joy who was also very pleasant. Throughout the training process, she was attentive to Joys need and learning experience. She was showing her how to fill out all of the information and explaining everything efficiently. Loved the experience.

Judy and Joy were great. Got in and out fast.

Great service!! Quick and efficient! Thanks so much for helping me out!!

Very helpful staff and easy process to get unit leased. Very accessible and great flexibility for my short term needs!

Great service! Best storage place I’ve been to.

Very professional approach and execution!

Awesome customer service. Quick and painless reservation process and new customer setup!!!

I love Judy she’s amazing as is everyone that works there!!! She knew what I needed worked with me and is just a great person to work with! Thank you!!

I had an excellent experience with my simply self storage sign up process. Judy was assisting me through the entire process and was very friendly, sociable and very helpful. I was treated like an actual person and not a number which is huge for me in this day and age. If I Ever need storage again these guys and gals at SSS will be my go to and I will be a life long patron due to there pleasant, down to earth, repectful approach. Thanks Again! -KW

Used before great people and price

The Manager Judy was very helpful and made it very easy.

Excellent Customer Service, quick but thorough check-in process. Judy answered all my questions and my initial inquiry very quickly. I'm comfortable and confident in my choice!

Service was great! Judy was so friendly, helpful, and professional. Response to my inquiry was prompt. Facility was clean and well-maintained. Prices were reasonable and cheaper than nearby competitors.

Easy fast and simple to rent one unit, gray cutosmer service

Great storage location. Staff is friendly and knowledgeable

Easy and quick!

Friendly and helpful

Good afternooon! Judy is awesome! I came into today with my husband to rent a unit that we saw online, did not have a reservation, and Judy was in the office to assist. She asked if we had a Google account and we don't use gmail for email address. Judy was ready to assist to open up an account for Gmail, so that I was able to write a Google review. She went above and beyond!!! Excellent service and with a big smile. The location is perfect and clean. I will definitely let family and friends know about this facility.

great service

Convinient, clean and great customer service.

Very informative and nicepeople tjank you for your service

Very friendly and eager to help. The unit is clean and well maintained.

Is been great having business with this company. Very friendly and clear on all I need. The best part you don't loose any time at all. I recommend to anyone who need this service. THANK YOU VERY MUCH TEAM!!!!

The manager was very informative. Answered all my questions and confirmed my belief that a 53' tractor trailer unit will not be able to access all the rental units on site and that a moving shuttle would be required. This is so helpful when planning a long distance move. They have one smaller Rental truck subject to availability. This is the garage style roll up door type of self storage which makes for quick unloading and loading.

Great service, treat me nice with patience. Storage is clean and easy access.

Quick and easy sign up and great prices. Judy was very friendly and professional. I will definitely recommend this place

Fast and clean service- it was an A+ experience.

The staff at this location is the best, took time to explain everything, they have a clean environment, worth your money and safety for your items.

Judy and crew are pro to max. Kind, efficient, honest service. We've rented space here several years and the annual price never increases unreasonably as it has with other companies I've used. We love the accessibility directly to the outside, no winding through hallways and up stairs etc to get to ourstuff. Also easy to drive to from highway - but in a lovely natural setting surrounded by woods so breath of fresh air. Do note: not climate controlled so don't leave anything that can freeze (expand/ contract) - that can do a number on wooden furniture and temperature/moisture sensitive belongings. Tiny wildlife also shares space. The crew are great about placing mouse traps around the storage property- but do prepare to seal all cloth items from moths, mice, spiders. They will find old blankets. I learned the hard way. Truely love this company and my stuff has been very secure. Feels good in this automated day in age to do business with people who know your name and face and care about the quality of service. Highly recommend for storage needs! - juliann

Great experience. Everything was convenient and the employees were most helpful. I would definitely recommend them.

Fast and friendly with good prices

Awesome service. Friendly and knowledgable

Judy, the property manager is extremely kind, knowledgeable and accommodating. What an excellent storage facility! Thanks simply self storage!

I have dealt with Kathy and Judy for over a year now. They are absolutely wonderful to deal with. Very accommodating and extremely friendly. I never have had a problem. Always a smile and how are you doing. Best experience I have had dealing with storage units and I have used a a bunch.

I went in to reserve a unit today. Great customer service and drive up units are very accessible.

So helpful, so friendly, great service! Judy was super helpful and went out of her way for us. Highly recommend.

The process to obtain a unit was very simple!! The property manager that reached out to me based on my Internet request was very friendly and personable. I would highly recommend anyone to use their facility for storage as they have a large property with units of varying sizes.

Very helpful. Thanks

Great service! Judy was a tremendous help! I called and she called right back! The units are beautiful! Spacious and very clean! Love this place!!!! Highly recommend this storage facility! Very friendly!

I had a great experience with this location. The unit was just what I needed, and the facility was safe, clean, and well-run. Very friendly and helpful staff; Judy in particular was so nice and super accommodating. They also have a moving truck available for rental, which really came in handy. Highly recommend!

To say Judy is awesome is an understatement. She is genetically inclined to giving her best to any customer who walks through this door seeking her services. She deserves a great raise

Perfect Service.

This will be our 2nd time using Simply Self. Judy is very helpful, accomodating, and is always available to answer any questions you may have. Never a problem. The name fits the experience, simple.

Judy the property manager was extremely helpful. Very pleasant and professional. Glad to have had her help.