Storage Units at 23954 Kean St in Dearborn, MI 48124

Had a very good experience dealing with Ashley she answered all my questions in a timely fashion thanks for being so awesome

Nice place to keep your things

Amazing service, well explained terms, clean unit, couldn’t have asked for better🫶🏾

👍

Ashley was such a great up getting me set up with my storage unit!

I met Ashley at the Dearborn location. Ashley was so helpful with information, time picking out the best storage space we needed. She took us around & showed how easy & convenient this location would be. It’s because of her we chose this location ! Thanks, looking forward to a long business relationship

I rented the storage space online. Everything was super easy and super convenient. The facility is very clean and it feels secure. I'm happy with my decision to store my things here...

Very very and very good service She get AA++++

Renting was efficient and service was great!

Absolutely a great place clean and very well maintained!!! I’ve been here for 4 years and by far Ashley is the best! She has been so nice and willing to make sure my time here has been comfortable and Accommodating!

Very helpful Highly recommend

I'm ready pleased with agent Ashley, and the service that I received from her. She took time to answer all of my questions.

Fantastic customer service. Very good facility.

Ellisha at istorage went above and beyond to answer my questions. She was very attentive and knowledgeable.

ELLISHA HAD GREAT CUSTOMER SERVICE AND WAS VERY HELPFUL

The service was good

Great customer service, very clean & the storage space are a nice size. I got the smallest one and actually i thought it was a good size for more than I thought. Hours of operation are great!

Ellisha and Ashley at the Dearborn, Michigan location deliver excellent customer service and they go above and beyond to help each customer. If you are looking for a great storage facility, look no further, it is here.

Clean. Bright.

The are awesome at this location thank you ellishavand asley

Ashley is very patient and understanding knowing I was new at renting. Thanks for the great service

We love it great service very informative answered everything i asked And Ashley was great. If she didnt know the answer she will find out for you definitely my favorite storage facility ever! THANKS AGAIN!!

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I definitely had to go back 🔙 and change to 5 Star🌟 Ashley is SUPER AWESOME 🤩 💫

Good service, my only problem was the location of keypad made it kind of difficult to enter when using a U-Haul

My company and I have been using iStorage for quite a while now. We love the service we get and Ashley always goes the extra mile to make things smoother. She’s very friendly and has great customer service

I have been using istorage dearborn for sometime now. The service is amazing here I wor highly recommend this storage facility over any other.

I have had a storage unit for a year now and Ashley has been nothing but so helpful. I am happy that I chose istorage over any other storage unit because of their amazing costumer service.

The lady Jody was the best she helped me everything

Jodi is wonderful Castomer service

I had a great experience with Ashley Townsend. She was very patient with me. Took the time to show the unit and explain policy. She even encouraged me to do auto pay to avoid any late fees. I really appreciate her customer service and will gladly tell others about this storage facility. Thanks

I have only had a unit here for a week, but... Easy peasy to get in, Ashley was very nice and accommodating. The facility is as nice as could be. I really like the drive through area with the elevators right there. One can load and unload inside, regardless of weather. Top notch facility. It is not all that cheap, but that is compared to what I think it is worth. The pricing is in line with other area storage.

I was very pleased with my experience. I was helped, very informed on company policy, availability and prices. Staff was very nice and professional.

Ashley was amazing! Great customer service and she got me through the process so quickly. So glad I choose to store my belongings with iStorage!

This is a great facility. Very convenient access. Jodi helped me through the process and she was great too.

Top notch customer service. Brittany was very helpful kind and patient. Would recommend theirs storage facility to anyone..

No problems I've experienced so far.

Brittanys great. Makes storage easy. She always answers any questions I got.

Biggest downside of the building is the drive in entrance. It has so little space and it's on a curve making it difficult if you're driving a truck or towing a trailor.

Wouldn't rent anywhere else!

Brittany is super helpful, property is clean and well kept.

Brittany is the best!

Brittany was very helpful and gave me a nice tour of the facility before deciding we would store at this location. Property is very clean and maintained well.

Brittany is WONDERFUL. She was very helpful. I was stressed about finding a storage place last moment. Wanted something convenient for me and in my price range. Facility seemed clean and well kept. I do suggest looking into this place if you are looking for a good storage unit and make sure it is when Brittany is working.

Brittney at iStorage (23954 Kean Street) was amazing. She was responsive, helpful and always pleasant. I was sort of a pest as I was setting this up for my company and there was a bit more paperwork and back and forth needed to get our unit rented and payment processed. After visiting the facility and meeting Brittney I felt even better about our choice to store our items there. I would highly recommend this facility and know that you are in good hands with Brittney.

Brittney is an amazing asset to your company. Very patient and helped me pick the right size unit for my storage needs. I will definitely recommend your company and specifically tell people to ask for Brittney. Thanks girl!

Safe and Clean . Manager is easy to talk to about any issues.

Brittany was great and friendly and very helpful i highly recommend this storage company!!!

Very efficiently and answered all my questions. Brittany was great help!

Brittany(the lady who answered the phone when I Called)Not Only gave me directions to the office but was very knowlegable about the Type of Unit I Wanted( I'm a 1st time storer) but actually Showed me the Storage unit and I Renting it On the Spot and will be Back Tomorrow with my First Payment! Talk About Great Service!- Thank You Brittany and iStorage!Chris in Dearborn,Michigan

Nice Facility

Great customer service. The rep has gone above and beyond!

Great Place for Storage!! :)

Great facility, very clean

Lady was very nice in office. I like how everything is inside.

Very clean

Very helpful and knowledgeable staff.

This place is absolutely amazing. I talked to a lady named Brittany and she was amazing. She helped me in every way she possibly could. Found me a storage unit with an amazing price and had nothing but good things to say about your guises company. She was so nice and respectful and patient with me with this being my first time ever renting a storage unit. I 100% recommend this store!!

I have used many storage facilities throughout my life having moved so many times but this one is my far the best. The customer service provided by Brittany was amazing. She is very knowledgeable and kind. Thank you for making a difference in my experiences. Anybody looking for a great place to store your things I highly recommend you go see Brittany

Great help for my needs! Thanks Brittany

I've been to a number of different storage vendors with poor customer service. This place is the place you should rent from! I was serviced by Brittany who provided excellent customer service skills. She greeted me and helped me find the unit that was most suitable for me and my family. I highly recommend this place.

Very friendly, and professional.

Hot as hell!!! On the 3rd flr. The place is kept clean. But why can't we use the dumpster for small garbage?

Fantastic staff. Brittany was amazing

Brittany was so helpful and kind when i came in looking for storage! Clean facility and helpful kind employees!

So I am very new to the group of needing a storage unit. However, Brittany made everything such a breeze. She was able to handle million questions with ease. This place is a great company to have such helpful,kind and respectful not pushy people like Brittany working for them. Thanks again!

Monica showed me excellent customer service!!! Thank you.

I was greeted by Monica the propery manager and I was very impressed! She was very informative and showed me the storage units I was interested in and very quickly moved me in! The location was great and the building is very clean and, as it was very warm outside, I was very pleased how cool the building was being kept by the air conditioning system. Highly recommend this storage facility to anyone else looking for one. Also great price!!

Online prices and deals were great. I shopped around to find the best deal for a 10x15, and iStorage Dearborn offered the best bang for the buck. Rental was easy, and Monica in the office was very helpful. I would recommend this location if you're looking for storage space.

Monica was phenominal, she is a keeper

My son and I are looking for a place to put our extra items due to moving and Monica was so patient and helpful with all of our questions. I get confused very easily now due to a medical condition and she was patient , kind and did not mind going over things with me multiple times to make sure I understood everything. I would recommend Monica and Istorage to all I know

Monica was very helpful and answered all my questions about the facility and costs. I was impressed with her knowledge and service. When I move to the area I will definitely consider this facility for my moving needs.

The Property Manager Monica at the Dearborn location (Kean St.) Is helpful, nice, professional and provides wonderful customer service! She's a hardworker and represents your company very well. She also a hard worker and manages the facility very well. With all of the Multi- task she has to perform, She is Always pleasant and treats each customer with kindness! She deserves a raise !😁 Sincerely, Pastor Sheryl ( Im a happy Customer).

The Property Manager Monica at the Dearborn location (Kean St.) Is helpful, nice, professional and provides wonderful customer service! She's a hardworker and represents your company very well. She also a hard worker and manages the facility very well. With all of the Multi- task she has to perform, She is Always pleasant and treats each customer with kindness! She deserves a raise !😁 Sincerely, Pastor Sheryl ( Im a happy Customer).

Sooo very awesome!!!!

MONICA WAS GREAT, THE UNITS ARE VERY CLEAN AND SECURE, A LITTLE MORE EXPENSIVE THEN OTHER SELP STORAGE,BUT WELL WORTH IT,,THANK YOU MONICA

.Monica was awesome & very helpful. Facility & units are clean & well kept. Highly recommend

Property manager is very polite and informative.. Positive attitude

Excellent customer service, very friendly and knowledgeable on all the services. The best part was they are very affordable and well kept. COME HERE !!!

Rented a 10x15 unit yesterday. Fantastic experience.

Monica is super friendly and very helpful throughout the entire process!

Super friendly and helpful staff.

Great Service! Quick and easy set up, thank you Monica for helping me!!

I find it to be very clean and neat. Would store things there for a. Certainly. Great staff also

Clean and safe. Raed is amazing even helped us find a moving company. Thank you so much.

Monica was great. Facility is clean. Electronic key code access is very convenient.

Very clean. Raed went beyond to accommodate us. We needed a storage fast. Highly recommended seek no further.

Raed is great helped us in time of need. Highly recommended.

Great customer service, expedient check in process, safe, and clean!

Clean professional

Monica is wonderful! Friendly, Professional.

I would highly recommend this storage place. Monica helped us pick our unit and was extremely helpful and friendly. The facility is very clean and well lit. The hours are convenient and location is great.

We just rented a storage unit at the Dearborn location. We just stopped in on New Year's Eve, we didn't call ahead to make an appointment or anything. Monica was working and she was incredibly helpful to us. She explained everything thoroughly and took us in too see the unit. Everything is clean and well maintained. I completely recommend this self storage facility.

I am a new customer but so far the staff has been very nice and helpful..

Great customer service! Very clean and easy to use.

This is the Best Place to Rent & do business with, The Manager Monica is Awesome!

What a great experience! Fast, friendly service and extremely affordable. my go to storage from now on! Thank you.

The customer service is really great. The storage place is very clean and safe

Never used a self storage before and the property manager made it so easy! She was so nice and showed us around the whole unit. I will definitely be recommending this place to everyone I know. So convenient, easy to get around and very safe!!!!

Raed was great and handled all my questions and made the overall transaction an excellent experience thanks a million!

Great convenient customer care Clean office facility with great entry features

Read was great he went out his way to show me the location explained the rules some kid could understand.

Raed is amazing! He is very kind and polite. He helped us find the right size storage that we needed. Thank you so much

Absolutely a great place clean and very well maintained!!! Monica is very hospitable and pleasant to work with!!!!

Extra friendly service! Very quick and helpful. Clean and secure storage!

Very helpful and professional. Explain everything to me.

love the convenience of continued upgrades to make it easier to use iStorage!

I want to really thank Monica for being so amazing to me today when I couldn't get into my unit. Without hesitation she walked with me and got the door unstuck which was my fault to begin with. Many thanks to Monica!

First time using self storage. Found Simply IStorage to be a perfect place for my needs. It is clean and easy to get in and out of. Monica was great guiding me through the process of choosing the right size and location of my units. She was really patient and friendly while I made changes to my units. She also had all the answers to my many questions! It is also a great location for me.

Very helpful and amazing customer service!!! Speak to Monica she is amazing !

Very happy I chose this location.

Monica is nice and polite and keeps the place clean. Makes you feel welcome!

Monica was NICE and Friendly!!

Monica was very friendly and very helpful!!

excellent accommodations and very professional services

Raed was great

Great customer service. Raed was very helpful and informative. The facility is conveniently located.

Raed was fantastic! He really displayed great customer service.

Friendly staff and a safe place for storage

Great customer service and great help. Very nice storage unit and very clean. I recommend iStorage for all your storage needs!!!! Manager Roomy thanks👌🏿

Awesome service

Very professional

Great service ,very friendly staff

Excellent Customer service! Rumy, who works at the Telegraph Michigan Ave. Location was wonderful and friendly! I would recommend your business, highly. Clean, easy to get in and out! Made our move, easy!

Never had any issues.

Very CLEAN and well-lit facility. There are always plenty of flat-bed carts available for transporting your items to your unit. Friendly and professional customer service from Monica!

iStorage at Dearborn, Michigan: Great, friendly and helpful staff.

Friendly people. Clean building.

Amazing customer service

The staff is polite and friendly. The storage unit is good. The only reason I do not give a five star is that the loading/unloading area is so small. It makes it difficult to get in and get your things in or out. And when it is busy, you end up waiting outside in your vehicle until someone is done. It is not a big deal except when you have a rental truck or people helping you.

Monica is great!

Excellent location and always clean. Monica is amazing and helpful.

Very clean. The staff is very friendly and helpful.

Raed was very helpful and knowledgeable.

Very happy with customer service and facility very clean.

Due to my work I get multiple units. Another great storage facility!

Staff is nice, she was very helpful. Everything worked out perfectly.

Awesome deal ! Monica you’re the best ! Love the storage is indoors .

Monica was most knowledgeable and efficient, twas a great experience and unit was filled by the end of the day..thank you

Very accommodating! Easy as 1,2 ,3!

Plays keeps your stuff secure but several people that where in the facility said it's a bit creepy.

Monica is the lady that helped me at the Dearborn location. She was very friendly and helpful. She made sure I knew how to use the facility. They are affordable and customer friendly.

Let me tell you! Roomy at IStorage went over and beyond to make sure my wife, son, and I had a unit before we moved. Paper work, payment, and finding the perfect unit was a seamless experience. Ask for him when you come!

I've had my storage unit for about two years now. I'm so pleased with the way management treats me. Monica is very professional and friendly and a team player. Keep up the good work Monica. Yours truly Ms. Washington

The service was good.

Fabulous location. Great employees. The property manager Monica is a great help. Walked me through the whole facility and made me feel comfortable in my choice of unit.

Name change.

It is a pleasure working with Monica at iStorage Dearborn (was Simply Self Storage Dearborn until last month). She is professional, knowledgeable, very helpful and an asset to this clean, well-run Dearborn self-storage facility. Thank you for your outstanding service!

Monica was SUPER helpful and resolved my issue within 1 business day. Very professional.

I recently decided to store some belongings and got more than I bargained for. The Dearborn facility was extremely clean & the staff was extremely knowledgeable. The worker who assisted me (Roomey) was really helpful & made me feel comfortable doing business at that particular location. I will definitely recommend istoreage & tell people to go see the worker how helped me.

Great storage facility the staff is always friendly and nice.

One of the best storage places I have been to in the area!! Very clean and well lit. The Assistant Manager there was very helpful.

SSS - Dearborn: "When Better, Counts". This facility would be rated 5 starts, yet does not have a public bathroom onsite. I've utilized Simply Self Storage Dearborn, for over 4 years. This clean, well lit, room-temperature, and safe storage unit is reasonably priced. Monica, the onsite property manager, has **always** been very accommodating, as I travel internationally, and live overseas. She had coordinated lock removal and replacement and 24-hour access - without fail. During my (final) move-out, Monica promptly supported my request for 24 hour access and effectively advised me on the appropriate moving-truck size. Furthermore, since I was a 1-man moving team, she noticed my level of exertion spanning an 8-hour period, and discretely provided a bottle of cold water and a left-over moving box (which I needed)! Thank you Monica!

Great customer service! Highly recommend!

Going here was one of the best storage decisions I have made. Clean, safe, and great management! Recommended to a couple friends already!

Great customer service and very patient!

Very Clean, Easily Accessible, Affordable and Friendly, Helpful Staff! Highly Recommend! Thank You Monica for all your Help!

Very helpful every time I'm there. Wouldn't keep my storage anywhere else !

Had been looking for storage and glad I came here! The property is really nice and the manager was extremely helpful. If you're looking as well, I would highly recommend!

Lady at the front desk is very kind and explains everything perfectly the unit is a good size for a descent prise

The service and faculty are excellent. Nicole was very helpful and very informative. They take great care of the building. I will probably be moving my other storage units here later.

Great place clean and tidy great staff

Monica is always very helpful and a pleasure to work with. The units are clean, well-lit and well-maintained. Would highly recommend.

Very nice and helpful and very kind and understanding and very clear on everything and a beautiful smile

I did not have a reservation but Nicole took great care of me when I asked about renting a storage unit. She answered all of my questions and showed me the unit that was available. I did rent the unit today and based on my initial positive experience with Nicole, I'm sure I'll be satisfied with using this facility.

5 Star service.

Great staff and clean units! Would definitely recommend to a friend! We used these units for years. The manager, Monica was amazing and very helpful always!

Very good service

Monica was extremely helpful and very patient, storage unit is super clean

I have had a few different storage units, but none as well maintained and customer friendly as Simply Storage on Kean in Dearborn. The manager, Monica is amazing. Every time I am in there she is working to keep the facility at its finest. She is so helpful. Not too long ago, I had two units I consolidated into one and she made sure I found the best unit for my needs at the best price possible. If you need a storage unit, I highly recommend Simply Storage on Kean for the price, convenience and most of all customer service!

The facilities are clean and well maintained, plus safe. The service is what really stood out. I have never had to have a unit, so I really didn't know what I needed. I explained what I was going thru, and Monica was able to help me determine exactly the right size and depth for my needs. I really felt like she took an interest in my situation and didn't just give me a sales pitch. She knew what questions tp ask, even if I didn't. It is so nice to have personal service like that. I am here to stay.

Best place that I have ever stored my items.and also couldn’t ask for a better person (Monica) awesome person very helpful and attentive to your needs.

This is third time I've had to use the Dearborn location. They're the best! Monica is always helpful and polite. She answers all my questions, concerns and is very accommodating. The units are very clean, I've used several units and have been very pleased with all of them. I highly recommend Simply Self Storage especially the one located in Dearborn off of Kean.

I cant say enough about the kindly and friendly service i received from monica. She not only listened to what my needs were but helped me to exactly what was the perfect fit. Alot of sales people would of sold me something just to get the sale and would have not listened. That was the most impressive thing. I would recommend her and that store to everyone.

Monica is absolutely amazing she walked us through the facilit gym showing us the diffrent sizes and it was a scorcher out side she offered us water and had speedy friendly service.

Great facility,always clean and well maintained. Excellent staff. My experience was with Monica,shes always very helpful and very nice and addresses any issues promptly. Love this place!

Awesome experience. Personnel very helpful

Expensive

Always have a pleasant experience with the office manager, Monica! The prices are reasonable and have many different sized units to fit your storage needs. I recommend this place to anyone looking for short or long term storage.

Monica is always very helpful, friendly, professional, and accommodating to all of my needs. She definitely provides the remarkable customer service experience.

Hello I would like to express my thanks to the entire Simply Storage Staff and Monica for always assisting me everytime I visit my unit and I also appreciate the friendly service. Thank You So Much Anthony Mack

Very clean

They keep raising the "insurance" so monthly rate goes up

The Experience was actually one of the best that I ever had. I have used company's in the past and this company is by far the best. Always clean service is always fast and friendly. This location in particular is very good I have recommended a friend last month and I will continue to refer friends as long as the facility is ran by the current manager. Great job.

Great service by the front desk staff. They're extremely knowledgeable helpful and carrying. Thank you

The employees have always been super friendly and helpful the storage facility is always kept clean. Very please to use them time and time again....

Site supervisor Monica has always been professional and helpful. Storage facility is generally clean and well lit. Parking area to load and unload is limited creating issues during busy times.

By far, the cleanest, most politely staffed and nicest storage facilities I've encountered. There is units closer to where I live. I prefer the friendliness and professionalism of SSS (dearborn). E. Conkright Unit #1005 Since 2012

A very clean facility with polite and knowledgeable staff!

I have rented from several storage companies before in which I was very dissatisfied with , until one day I was in need of storage with little notice I called this location, and it was almost time for them to close and I told Monica my situation and in her nice voice she said don't worry I will wait for you. My property has been in that location since June.Every time I call they make me fill like family and location is always clean. Monica and her team they have excellent customer service

Simply Self Storage is fantastic! There's so many ways to pay and the customer service is great! The units are sizable and affordable. I would recommend this to anyone.

Awesome place and customer service...... Monica helped us and she has the greatest customer service and very knowledgeable. It was a great experience and will recommend your service to family and friends:) thank you

I thought the place was very clean and the manager Monica was very professional. She showed me 3 different boxes and asked me questions about what I was storing and explained to me how I could stack my belongings and how to pack them to maximize the space. She was great it was a very nice experience for me. She was also nice to my kids .