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I use my storage unit infrequently, but ran into a dilemma as a result. Dave was extremely helpful and resolved the problem quickly. It is a rare occurrence to receive such excellent customer these days.
I've been 10 year customer of the Ferndale location, currently rent 2 units and have always been happy with this facility. As long as Mr. Mays is managing it, I will continue doing business there!
Great serviceHere at Ferndale David did an outstanding job
We had outstanding service I really appreciate David and Tee for doing a wonderful job
Amazing service. The manager was fantastic: high energy, helpful, and kind. Loved that we could do everything online. The unit was 100% ready for us. Could not have asked for a better experience.
Sharon was filling in for Dave today and she was absolutely amazing. She was able to help me and she helped another customer who was heading to work at the same time, without either of us feeling neglected.
David has been extremely helpful and answered all of my questions diligently.
Nita And David is two Amazing staff, very Helpful and extremely friendly showed me the actual units per Size I recommend them very HELPFUL Five STARS ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️ To it’s FULLEST
Exceptional service and experience. Dave and the iStorage team were great and very professional. I would recommend them to others needing storage options.
I have been with this Storage company for a minute. DAVID MAYS, words cannot explain this Gentleman!!!! IStorage Self Storage, should be Honored to have a person as knowledgeable and Caring as David is. KUDOS MR. DAVID MAYS!!!!
Very easy and friendly check in! Thanks Enita! Wil look forward to coming back
Love the service
Can a jobDavid and Tina did an outstanding job thank you very much
The staff at I-Storage (Tanita and David) were extremely helpful on helping me with my aunt's storage unit. They removed all the stress I was dealing with clearing out the unit. I would definitely recommend their friendly customer service!
Great experience. David is amazing, helpful. We had a situation and He was outstanding and helped up obtain what we needed. Best customer service around.
Very professional staff Nita was amazing and very helpful
Thank you for the outstanding service at ferndale. David always does a great job
Great service , great staff. I have never had a problem. The staff there is fantasic. The Best service ever!
The storage facility is safe and secure, no incident of burglary. If you rent upper level floors there are elevators for easy access. The building is clean There’s a promo going on so ll got first month rent free. That’s awesome
Great way to do self storage
I’ve been storing stuff at istorage in Ferndale for 2 years and everyone here has been reliable and helpful!
My experience there was excellent, David Mays jr and his assistant was very kind and patient with me I will recommend 181 W Marshall st Ferndale self storage to my friends and family.
I came in nervous cause I didn’t want to spend a lot of money but david worked with me and made it a comfortable and affordable experience highly recommend
T and Dave are extremely helpful and friendly. The building is well lit and clean. I'm so happy I found this location.
David was an awesome tour guide. For someone who has never stepped foot in a self storage facility David made the experience very welcoming. He was so patient with showing various storage units till my partner and I settled on the space that fit our needs. All questions he had answers! Not often in a professional setting one makes you feel like family, he did just that! The facility was CLEAN, no odd smells which I was expecting lol. We signed a lease and left feeling confident that our belongings are in good hands! Customer service was 5 star!
David & Tee did an excellent job serving us!!
Dave, is the EPITOME of outstanding customer service and attention to detail. He and his team made themselves available to me within minutes of my on-line registration. Upon first visit to the property, Dave greeted me outside (in the rain), guided me in and escorted directly to my unit. Exemplary professionalism and positive personality! Kudos...to an experience well done!
I storage Ferndale is Awesome, especially the professional and integral services provided by Mr. David. In terms of the electronic signatures… not bad , just cumbersome as related to a few fields. Otherwise. All is well.
My experience with Tanita was wonderful she is so kind and patient I had no problems getting a storage unit last minute
I came in for a storage unit and Tanita greeted me soon as I walked in. She explained to me the different options I had and showed me the exact unit I was getting! She’s very knowledgeable and knows her stuff! Check them out for all your storage needs!
Had a great experience here!
David was amazing. Took care of everything smoothly. Highly recommend.
David’s customer service is the best! He is truly a class act!
Couldn't have been nicer or more helpful. Didn't hurt that they (David & Nita, i hope I got those names correctly) were funny, as well. We needed a good chuckle... no one really gets a storage unit under awesome reasons (for us, a fire). So starting the morning off with some silliness was refreshing. (thank you) :)
Outstanding service here at Ferndale
I really like the service
We got that we got the best service here and I stores in Ferndale thank you David and Tee
Thank you for the great service David and T
The staff was beyond helpful and pleasant
The service was nothing short of amazing, thoural, informative, and very friendly. I will highly recommend IStorage Ferndale.
We have had such a great experience here for years now. David the manager is especially helpful and wonderful! Highly recommend
David Mays was absolutely amazing! Extremely helpful and heartwarming. While going through a rough patch, his warm heart helped Brighten my day! Definitely a man, who LOVES his customers. Highly recommend
Great storage place that I have been to. They actually helped us get a great deal on a unit.
Staff is always professional and cirtious. Clean facility
Super excited about this place! They helped me pick the best unit for my stuff and budget. Definitely would recommend to everyone!
David is the most awesome property manager ever!! And T is super sweet!! And the candy selection is the best🥳
The management team helped me to get my storage out of storage sale. Thanks Dave and his assistants. You alllll are much appreciated! Most definitely will refer this company and this location 👍🏿
Office staff are great! Super friendly, helpful, and looking out for your best interest! Highly recommended
I’ve never experienced customer service like I did at the iStorage on Marshall street in Ferndale. David and his staff are incredible human beings. The level of service I received is second to none. Highly recommend to anyone in the area looking for a secure, reliable storage unit. A+ experience.
Tanita and David were sooooooo amazing!!! I mean, from the moment I walked in they were so pleasant and bubbly! I would recommend anyone to come here. Very beautiful atmosphere and welcoming place! Thank you Tanita soooo much for being so amazing and making my entire day! May God bless the both of you!
Great experience. Mr. Mays was wonderful. Kind, considerate and helpful.
The friendliest staff! Thank you so much David & Ariel!! Your hospitality goes above and beyond! Was a pleasure meeting you both and making our storage experience amazing!!
We purchased a storage unit at auction and had the friendliest service with Ariel and David. They were very kind and helpful with everything. Highly recommend anyone looking for a storage rental or a friendly smile to stop in here.
I worked with David while my things were in storage. And I could’ve have imaged a better experience. I highly recommend istorage to anyone who is looking for a storage space.
Great process, great communication. Would recommend
So far I have nothing but good things to say about this storage facility. Tanita was very helpful and friendly and coincidentally I met David the property manager who was very friendly. The facility was nice and clean
They've been a great help to me and everyone here is very polite and helpful
David and Ariel are so helpful and kind. They explained options and gave helpful suggestions. No pressure, no hard sell … just helpful and patient with my questions and concerns. Facility is clean, secure and well lit - easy process to sign up. I don’t know why I didn’t come in sooner!
Tee and David are amazing very helpful, wonderful experience! They took great care of me.
Helping me outDavid and toneata did an amazing job helping me out
I thank you very much for your help
This place was just what I needed. Dave' and Tanitas customer service was the best I've seen I would recommend istorage ferndale to anyone with storage needs
TAnita was fabulous Help !! She made our pitches pleasant and easy.
I absolutely love dealing with the Ferndale office . David is so helpful, ALWAYS, professional and it is very well kept
David was very helpful. He found the best option for me and was very kind and thorough. One of the best experiences I’ve had at any place. If you ever come here, ask for David!!
Dave was terrific I thought I just had to forget my valuable items and he made it work all I had to do was communicate
David Mays is an outstanding representative of iStorage Self Storage, Ferndale, MI. Mr. Mays is highly effective, efficient and attentive as he focuses on fulfilling customer needs. Outstanding support to be modeled and commended. Keep up the great work David. We appreciate you.
I stored my stuff at i storage while I was in transition. They couldn’t have been more helpful!! Highly recommend!!
Nita and Ariel were so friendly and helpful. Location is perfect.
Nita and Ariel are great
David was fantastic! He was able to help me out getting my unit situated and provided outstanding service. Thanks!
David is amazing! He was very helpful to my sister and myself. Would highly recommend using this storage company!
My experience with David has been nothing short of amazing. He is alway so pleasant and helpful with any questions or concern. He returned my calls with the utmost urgency and always puts my mind at ease. I can’t thank him enough for his generosity and great customer service.
Dave has been amazing and very informative
Dave is great and the building is very clean!
Great place excellent staff!!!!! David always willing to help customers!!!!!!! Using the Ferndale storage on and off for 5 years and David has always provide great service
Ariel was very accommodating! She went above and beyond to help me find a unit. I was also impressed by the cleanliness of the grounds.
The customer service was fantastic. Really appreciate them waving my late fee as wasn't sure of timing to pay. Also facilities are clean and well kept. Definitely recommend! Tanita and Sharon were great!
I’ve been at istorage for about a year going through a transitional move, with the stress of that it was always a relief knowing my belongings were safe secured in a clean friendly establishment thanks to David at Ferndale istorage!!!
Space is clean, convenient and easily accessed, but really recommend it because of the great customer service. David is friendly, helpful, and goes out of his way to make sure you have a positive experience with Ferndale iStorage. Read the reviews- it’s hard to find this level of customer care anywhere.
I have to give this business credit in the fact that this facility is one of the most cleanest and well organized storage facilities in the Metro Detroit area. The staff are very knowledgeable in helping you with any issues you may have with your move in or move out. Dave is a cool down to earth manager who goes beyond the call of duty to make his customers and staff happy. Nicole is one of the kindest sales associates I met full of ideas on how to make your move in the most economical and efficient.
I’ve been a customer here for more than three years. My experience here has been great. The manager, David Mays, is an awesome attendant. He is very helpful, always gives good conversations and promptly responds to tenant concerns. Albeit, over the years the rent has increased, yet the facility is kept secure and clean. I feel safe keeping my personal items here at iStorage Ferndale.
Love them at this location. In the year I was there they were absolutely lovely and nothing but helpful from start to finish. And the facility is always clean. Definitely would recommend this location.
This is the second time I've leased a unit here. The first time lasted about 6 years. I recently needed another unit and thought about EZstorage on Woodward, nearer to my house. But I had such a good experience at this istorage facility, I decided to stick with the tried and true. The facility is immaculate, accessible, and the manager - David Mays - goes out of his way to assist whenever needed. And I recently met his assistant Tanlita, who is equally as courteous and helpful.
David was upfront and very helpful. Highly recommend coming here!
Dave is the most amazing personnel! Very helpful and super accommodating!
We have been customers for a very long time now and thank T and D are fantastic. They are extremely helpful whenever there are any problems. They manage the storage facility very well
From the moment I walked in the door the customer service was amazing which is rare these days. Tanita and Dave go above and beyond to make sure you get the unit you need. They don’t try to sell you on a bunch of unnecessary extras. They’re just down to earth, understanding, warm caring people. I highly recommend them.
Tamiya and crew were fantastic to work with and accommodated all our needs. Clean and friendly place and close to our house. Would definitely recommend!!
Always professional and helpful
David was very friendly and awesome to work with
Dave is amazing. I am so grateful that he works here. He has great customer service
David the manger is a awesome guy I recommend that anyone visit this Istorage asked for David great guy.
Awesome experience I'm so grateful to have visited
Best place to have a storage unit, David was the most helpful with any all questions i had. Never had any issues, they even called me when i was late on a payment to make sure i knew. Best place!
Great service! Highly recommended.
I enjoy My service here and with David Mays help and respect I couldn't be more happier. Thank You.
My Sales Associate David was excellent with explaining all the đetails of my storage purchase. Very pleased with the his customer service .
Danni and David are phenomenal!
David rocks!! I feel this place is the best storage facility in Metro Detroit!! Thanks for keeping my stuff safe!!
David is a great help! Love the units — super easy rental process and reasonably priced. Place is super clean and secure.
The guys that helped me are AMAZING!!! Their customer service was the best I ever experienced in many years...very helpful & courteous!!
They were very friendly and helpful from the very start. They were calling me before I was completed with applying online. Every question I had was answered right away and even went beyond the question to fill in details. Every day that I've been over to my space, they have been there to always smile, wave or say hi. They become part of the neighborhood. mg me
Super Clean Storage place!!! Dave is the best!!!! Entire staff is very friendly and helpful..... Rent Here you won't regret it!!!
They were so nice I was having a horrible day. Moving can be stressful. They were able to make it so much easier. Thank you
Great clean storage facility and EXCELLENT customer service!!! David is the epitome of what it means to be customer obsessed!! He goes above and beyond and I really appreciate that!! I’m telling everyone I know to come here!!
Wonderful management. Great service great facility
Manager very accommodating my Guy💪🏾
Thank you for the great service from start to finish. Will gave me a tour of the facility and I was impressed with the customer service, cleanliness of the facility.
Management is excellent
He’s been a big help in my moving process mans is legit!
Fast, efficient and clean! David was wonderful and welcoming!
It's not often you experience exceptional customer service, but I did! David, you and Sharon are the best, thank you for addressing all my concerns. I can now decluter and prepare for 2022!!
David is very knowledgeable and helpful made the process extremely smooth!! Rented here because of his customer service!
The manager David is a true asset. He is knowledgeable, professional, personable, helpful and he provided me with excellent customer service.
Customers are very helpful with whatever it is I need done
David was excellent to work with & beyond great communication and service
Very pleased, David went above and beyond to make sure I was taken care of. Good experience! Recommended!
The staff was excellent friendly especially Mr David i felt like I was family 👪
Great customer service. Wilbur and Dave were helpful, professional and a pleasure to work with.
Highly recommend iStorage in Ferndale. Will at the desk was very helpful. My unit was cleaned and ready for me when i arrived.
Wonderful staff my Fav person David you rock!!!!!!!
Great experience from start to finish. Dave is top notch and goes above and beyond in being helpful and attentive. One of my best business experiences in some time.
The manager David Mays Jr is amazing. He will work with you on anything you need. The place is very clean. The units are very easy to get to.
My mom has been utilizing iStorage Self Storage for years. Since her passing, I am doing the same. Impeccable customer service.
Spectacular service! David was so helpful, honest and informative! He helped us find just the right climate controlled unit in the right size and near an elevator!
David is very kind and easy to talk to! He walked me through the units and helped me select the one I needed. Would recommend.
Great and clean storage facility safe and well lit staff is friendly and helpful
Great service!! Helpful and caring. In person service is incredible.
He did a great job in helping me out
David was very helpful and good attitude. Which is hard to find these days. Will recommend to others.
David is the most courteous and professional employee. He was very helpful!
We had a great time at iStorage. The customer experience was better than I could ever imagine and Susan took great care of us. Highly recommend to anyone looking for a storage unit.
Great service today! Sue was so helpful and nice! Recommend this place for anyone needing storage. Fantastic customer service.
Great customer service. I was in and out and received a fantastic rate!
Great service. Quick and easy.
Extremely helpful and friendly. Highly recommend, it made my move much smoother
I highly recommend iStorage! Very friendly & professional!! David is absolutely Amazing! Always there to help when you need him.
David did a great job in helping me out
David is awesome. Was upfront and polite the entire time. He walked me through the whole process step by step. The facility was also very clean and easy to access.
David always takes care of us!!
From the initial phone call to today, your employees have been nothing but exceptional. David (Ferndale, Mi) continues to provide superb customer service when calling to let me know I'd put the lock on incorrectly. David answered all my questions. Being a first time renter, I had plenty. The experience has been a great one so far. I am a very satisfied new customer.
Dave is awesome. I highly recommend using iStorage.
David is such a helpful honest guy. I rented here for three months and he never let me fall behind! The storage place itself is very easy to access anytime of the day and very secure.
Great staff easy to work with. This is a good choice for a storage unit
Very good service
Great storage facility. David was extremely helpful. I had a lot of questions and he answered all of them. Very knowledgeable. Facility is very clean. I recommend this location.
We desperately needed a storage space and David was a huge help in the process! Definitely recommend!
David was friendly thorough and fast. He explained the service and benefits of using their service. Very good experience
The best storage I have ever used...and the employees are outstanding!!
David went above and beyond to help me out. I highly recommend them for his customer service.
Great service. This is my second time renting a unit here, and as other reviews have said, David is fantastic. Would not rent a unit elsewhere.
I have been a long time customer of the Ferndale location. The customer service has always been friendly and helpful. Most of all, the manager, Dave, has always been a godsend. He is considerate and enjoys being a positive representative for iStorage. Because of his depth of service, I would definitely recommend this place. using
I really don't think any place could be any better. The service, every time is beyond extraordinary. Keep it up!
Really convenient and perfect for quick storage space drop off
OMG David is AMAZING!! Customer service is 2nd to none!! Very nice and professional!! I will not get a storage unit from anywhere else. I highly recommend them for ALL your storage facility needs.
David was awesome explain the rule @ the place very clean
istorage on Marshall in ferndale is reasonably priced, and the people in the front office are courteous and qualified. Next time I need a storage unit I will choose them again
This was the easiest storage rental I’ve ever had! (And I’ve had units pretty much my whole adult life.) Great service and help in knowing the construction would affect how to get here. So helpful!!
David is amazing. I was frazzled with my current move and I strongly dislike moving! David must’ve felt my frustration. He reserved my unit and had a lock and key (with the lock already cut open and accessible to me). This meant so much as I moved at night and did not think to grab a lock. I am so pleased with the thoughtful and his service. He went above and beyond. He doesn’t know me from a can of paint. Thank you David & iStorage!
He did a great job and I was very happy with the service not
David is a truly special kind of guy. Moving and trying to find housing right now has been the most stressful event. His enthusiasm and kindness was such a warm welcome. While I was in the office, i witnessed him greeting and interacting with each person the exact same way. He knew each patron by name AND their unit number. Just so genuine and helpful, it made an extremely tiring day so much better. Could not recommend him more.
Best customer service I ever had!
Smooth experience David is the best ever!
Great experience with Danni!
This experience was great and very professional well maintained facility.
Very nice facility, fair pricing, and a great service team including the amazing Dave and Dani - highly recommend:)
Awesome above and beyond service
David is the best. His motto is people first. Come inside and he'll take care of you.
Everything with my storage was very professional... The only problem I had is that I wasn't warned about the construction on the streets around the storage and I was in my semi trk.. but like I stated the service is great !
Danni and David in Ferndale made a typically stressful process extremely easy.
You can tell David really takes pride in his facility and does all that he can to offer the best experience possible for his customers. Not only has he personally helped me out of jam, if you’re in the office very long at all, you’ll more than likely overhear him going above and beyond to help another customer.
Danni and David are awesooooome!!!! Great storage and stellar customer service.
He was very nice explained everything from beginning to end and helped me understand how things work
David, Was Kind & very knowledgeable. It was a pleasure to work with him
Outstanding! Very fast and efficient service!
Nichell and David are the most down to earth and l love them like family. They make all our transactions easy. They have always been professional and me and my family have been customers since 2012.
Very clean facilities. David was very helpful, kind and responsive!
The workers here are very nice nichelle and david very nice people
True customer service is so rare these days, but it's alive and well at iStorage in Ferndale in the form of David and Danni. There are moments in life when information, kindness, and personalized help is necessary...and we're very grateful David was there on our move-in day to provide that. Thank you!
David went above and beyond service!
He was very busy (1st of the month) but he was very friendly and very patient with me. I ended up needing boxes and packing equipment and he really hooked me up.
Super friendly! Great location! They really look out for their customers.
Wonderful experience great customer service all employees provided excellent support.
Energetic and great service. Danni and Dave is great. Place is clean
Great facility! Dave & Danni provide excellent service.
This place is very clean the staff David an Danni are awesome to speak with on the phone and in person
Absolutely stellar service. Informed and friendly. Will definitely recommend to everyone. Another incredible gem for the city of Ferndale.
I called seeking general information and Danni assisted me with professionalism and friendliness.
David at iStorage was really helpful. The facility is conveniently located between me and my brother and therefore easily accessible.
Had to let the world know if you have storage needs! Istorage in ferndale is the best with excellent customer! They give you that good ole southern hospitality! They Rock
Nichelle and Danni at the front desk are wonderful people and very helpful. The building is kept clean on all levels, as well as the elevators. Reasonably priced units big and small.
Thank you Nichelle and all the great people at istorage.
Nichelle, Danni, David were incredibly helpful moving out and made it super easy for the moving truck. Unit was well maintained and my belongings were kept in great shape.
The team over at istorage is great. David gave me an detail tour of the facility. Beautiful Facility at that, never seen an storage facility like it. Shanna the receptionist was brief and explained everything to give me an full understanding. I was in and out and I’m very satisfied with my choice to go with istorage, to store my belongings.
David was extremely helpful and friendly. He really makes you feel comfortable and welcome here. Great service and attention.
The clerk was very friendly and informative. Cleared up any questions and inquiries I had and took me up to my storage unit personally.
The staff here are friendly and extremely helpful. Thanks Dave
Service is wonderful, I have no problem here,
Dave was awesome!!! He walked me thru each step to obtaining my rental unit. This was a true white glove experience.
David and Danni are both awesome. David’s been doing this for a long time and he knows his stuff and is enthusiastic about helping you save money and get what you need. I strongly recommend this place.
Danni was super helpful as usual, and her customer service skills are impeccable! A very nice a sweet young lady.
I have been a customer since 2003, my recent experience here was with Danni of the employees, service was great as she helped me with minor issues at unit
Always clean, well managed. No stragglers hanging around.
David was a big help. He was friendly and knowledgeable about the products. I will definitely be back.
Dave was very helpful
The customer service here is outstanding and they did everything in they’re power to accommodate my families needs! Would definitely recommend this place if you’re looking for a clean, and friend place to store your valuables!
I have never been so satisfied with customer service in my life. The staff here is so friendly and extremely helpful. I am beyond satisfied with my experience and never felt so comfortable storing my valuables here. These guys are on point! Recommend this location of all locations. Thank you guys!
Clean store and the best employees. Danese was beyond helpful and thorough. Would highly recommend
I love it the places its clean it has late access hours and I love David he took the time and walk through everything it's the Personal Touch in care that I love the most
David was such a pleasure to work with. A+
Great customer service. I will definitely recommend them to family and friends.
Dave was a great help to make sure we got what we needed and was very informative!!! Thanks Dave !!
This place is amazing and Danny and Dave are very friendly and extremely helpful! BTW this place has everything for moving to please go to this place!!!
Pleasant, professional, staff. Completive pricing .Clean, secure, accesible units. Well lit. Inside parking and unloading. Impressive. All other things being equal, I recommend for the people who work here
Exceptional customer service David & Danny! Both are personable and helpful.
Great place, amazing staff. Would definitely recommend
The most friendly place to be the staff are so helpful danni and David are the most amazing people
I'm in the process of moving to Michigan and needed a storage unit. I called IStorage in Ferndale where I was greeted with the wonderful employees I've ever come across. Dani and Dave made me feel at ease throughout the whole process and even found me a storage unit at a decent price. They have great personalities and really know their craft. It was a pleasure working with them.
Danny and David were fantastic! They helped me when my lock wouldn’t open, and they also gave me a call after I moved out to ensure I didn’t get charged the automatic payment since nothing was in the unit. HIGHLY recommend this place :)
Fantastic experience with Dave. He kept me informed and called me first thing the day after I made the reservation to make sure I had everything I need. He was professional and friendly. Highly recommend!
iStorage of Ferndale is a well-maintained facility that is always accessible, with friendly & helpful staff member Danni on hand to assist. Great unit price, location, cleanliness, security with amble parking and carts for hauling your items in and out. Highly recommend to anyone.
Of all the business transactions and services that I have to use, having a storage unit at iStorage in Ferndale is by far the easiest to manage. The facility is always secure, easy to enter/exit, clean and well-lit. Dave is always on hand to assist with any questions I have. I have been a loyal customer for years and will continue to be. Keep Up the Good Work !!!!
Our unpacking went so smoothly...why was I worried??!! David, at the Ferndale location, took the time to give me a tour in advance of the storage room that fit our needs perfectly. When I showed up with the movers, he was on the ball. I needed this and appreciated the organized move-in process and look forward to a stress free future at iStorage.
Moving is stressful! My experience with David, the Manager, at IStorage in Ferndale, certainly helped ease that stress! He was professional and personable. Great location and price.
Danni and David are are awesome, great customer service and great communication. Would recommend to anyone
Danni is such a pleasant and helpful person. When I went back to get a unit, David was more than helpful as well.
Danni and David were really helpful when it came to upgrading our unit and made an easy process
Dani and Dave were awesome and really helped me with the moving in and moving out process
Very clean and easy to access. The staff, David and Danni, are wonderful to work with!
Danni was wonderful! She answered all my questions getting into my locker was a breeze, easiest process ever!
Danni and the staff was amazing!! Helped us move a couple of things! Also gave us a free lock! Great costumer service !!
Straight forward and concise .. staff was very helpful
David is great! He’s always very helpful!
I don’t know much about Istorage, but if David’s there I’m going!! I’ve been caught in a tough spot in moving homes and unfortunately I’m out of a place to live for a few weeks. Luckily I have a friend to stay with needed a place for my furniture. I cannot express how much help David (absolutely best Istorage employee) was in helping me figure out what option was best for me in terms of size of unit and monthly rate! He was more help than the website and fixed my issue with the company charging me for two units (accidental computer error on my part). He truly cares about you, you’re belongings, and your experience there! HIGHLY RECOMMEND!!
David was extremely helpful and beyond nice through the whole process of getting a unit. Would recommend going here to anyone!
Dave has been a wonderful help with my experience here. Will definitely be back.
A+ AMAZING. David went over the top to make my experience wonderful. He was extraordinary and kind and made getting a storage unit fun.
Dani (Danielle maybe) was awesome and friendly!! She was super quick, but efficient!
Very honest, thorough, and easy to work with. We booked with David in Ferndale MI and he was wonderful!!
Usually I don't leave reviews just ratings, but after talking with David the property manager I had to. This guy was so nice, informative, and helpful. I highly recommend iStorage.
David is AMAZING! My experience was fast, efficient and friendly. What a joy to find that some people still care so much about good customer service. Beautiful facility, too!
always an amazing experience with David. I've been comming to this location for almost 5 years now and David has been one of the single most helpful people I've dealt with from any business period. I recommend this place to everyone because of him 😊
Very flexible and understanding, as we had to come from out of town to pickup the storage. Management was able to work with us. Would recommend to anyone.
David was amazing! Great service :)
GREAT PLACE TO STORE YOUR STUFF!!! RECIEVED GREAT SERVICE, WOULD GO THERE AGAIN
Danni at the Customer Service is very friendly and helpful. She helped us find the exact and convenient storage unit we were looking for. Would definitely recommend iStorage Ferndale!
Great manager and great staff
Their Service Is Excellent, They Are Very Efficient As Well As Helpful! David Definitely Took Great Care Of Us!
Clean, convenient and professional.
I got excellent service today from David. He's so helpful and that's important when you're trying to move during COVID. Many thanks!!!
David did a great job. Thank you
Overall great experience, very professional and courteous.
awesome service, super clean, gave great deal , would recommend.
Customer service was great, David was very thorough explaining the services and prices they offer. Very down to earth and helpful, would recommend this facility and in particular David to anyone who asks
This iStorage location is run by the most helpful and friendly people. When we were moving the bulk of our stuff into our unit, the power was out. David did everything possible to ensure we could get our stuff to our unit seamlessly (including, but not limited to, finding a temporary unit on the first floor so we wouldn’t have to move up the stairs in the dark). Basically, they are great. I wish I had a reason to store things here longer.
Just want to give a great than you to David for his great customer service and timely fashion.
Very nice facility, fair pricing, and a great service team including the amazing Danni:)
David did a really good job, helped us cut the lock since we didnt have a key , he also alerted us that people are waiting for us to help move. Very Recommended storage place.
Danni was amazing to helping me figure out what I needed. Unfortunately I won’t be renting today, but will be back to rent when I am ready. Thanks again Danni.
Today I contracted for storage space and my experience great! David helped me through the process. He was very knowledgeable, answered all my questions and gave me peace of mind. Because of David, I have confidence that belongings are in good hands at iStorage. To top it off, David was also kind and and respectful to to me and to others who came into the office while I was there. He is a pleasure to do business with!!
Dave and Danni were great. Wonderful customer service. Very helpful and polite. Unit was clean with easy access. Would recommend. Will return to rent from this location in the future as needed.
Danni and Dave has the best customer service agreat spirit And they Also assisted us in every way possible i recommend this storage place to anyone
Very professional accommodating and courteous David is the best thank you so much
Nice place very professional very courteous David is the best
I needed a last minute storage unit on a Saturday afternoon at closing hours and David/the iStorage team made it happen for me. I appreciate the hard work and customer service!
David & Danni really had excellent customer service. They have went above and beyond to make sure that I was aware and comfortable with the entire rental unit process. Their integrity is a rare find so I'm am totally satisfied with my decision to rent there.
Top notch service! David quickly helped us with an issue during our visit. Highly recommend this business!
Amazing!! Danni provides a wonderful service, extremely polite, tentative and caring. I think it would be impossible to not have a smile on your face after doing business with IStorage in Ferndale. Just super rad human beings that care. Thank you guys!!!
This was an easy process for me due to the service David provided. Thanks David for everything
Good staff. Did their best to accommodate
Great staff and was very helpful and honest!
Danny the receptionist was awesome. The staff were very helpful.
David was great. Really showed us what we needed and got it done. Excited to be using istorage.
Front office offers quick service and is friendly.
The service was excellent! David was awesome! I’m so happy he took care of business. Honest & trustworthy.
David is the best . . He knows his business and was very informative and friendly! ISTORAGE ALL GOOD!
David is excellent. He is very detailed and cares about the customer. I am very satisfied with this experience.
Great customer service from David
Came with ultimate movers , had the best assistance with David
Excellent service, David was extremely friendly, fast and helpful.
Dave and Danny are very good people. Very reasonable.!
Best storage place I've been too.!
Great experience, great staff
Smooth set up and friendly customer service.
Very easy set up and Danni and David were very helpful . Bravo!
I have been using the Ferndale location for a while. It is a great place if you need a little extra space. The staff have always been friendly and helpful. The manager- Dave and the staff all get 5 stars!!
Danni is the bomb. She’s super nice and very professional. Prices are SUPER affordable.
Super convenient location and competitive pricing. The staff and website make it super easy to sign up, move in, and get out. Management genuinely cares about the customer. Best in town for sure 👍
Danni was AWESOME!! Great customer service!!!! Very helpful!!! Thank you!!!!!!
I had a very pleasant experience! Danni was professional and very patient with me!
I worked with David! Very good person. He explained everything and answered any questions that I had! Thanks Dave.
It was great! David was very helpful even though they were actually closed when he helped me!
Easy online sign-up and registration. Very reasonable price, especially with online discounted rate. Safe, secure, clean, and easy access. Best of all is manager Dave who goes out of his way to answer questions and make the process as smooth and easy as possible.
Great and friendly customer service!
David was absolutely awesome! Very patient, kind, and informative! I loved my experience with having to leave within 24hours.
I was a bit skeptical of this place tbh but once I stepped inside everything changed! I was greeted and well taken care of. The facilities are clean and secure, which is a must for me. Dani who helped me is a gem! Super helpful and friendly. She truly cares about helping people and represents this company so well.
Working with David was great. Extremely helpful and experienced. I would recommend istorage Ferndale to potential customers.
Good service one of the best
I was able to call in and Danny was very willing to help. I was able to see the unit I wanted and it was perfect. The facility is very clean! Customer service was superb. Very fast service. Quick and efficient.
Thoroughly enjoyed my move-in process. Very helpful and cheerful staff. Great rates too.
Storage units are storage units, what made me give this place 5 stars is the customer service. They go above and beyond for the customer which makes me want to spend my money with the company!
Dave is awesome and the place is really easy to use
Danni and Dave are the best!! Can't nobody beat them!!
Danni and Dave is the best Awsome!!! Make you feel like family!!
David and Dannese were very helpful and friendly. They made me feel very comfortable and excited about getting my first storage unit. :)
Danny & Dave were a tremendous help to me during my time at I Storage. They truly care about the customer.
Thank you David greatly appreciate your helpfulness and great service thank you so so much
I’ve moved many times, all over the country and have used a number of storage unit facilities. I am not speaking hyperbolically when I say that this iStorage in Ferndale (Manager Dave) is hands down the best experience I’ve had. From the moment he answered to the phone until making sure that I was taken care of at check out, this location is friendly, safe and professional. You would be making a mistake to not use this facility for your Greater-Detroit Area needs. Thanks, Dave.
David is great and patient, he went above and beyond after we were having trouble renting online! Thank you David Danese!
Great Service! David was very helpful and cheerful!! Definitely recommend!
Great customer service they seem to aim make sure there customer are happy. If you need something just ask they try to find a solution.
No pressure and good customer service
David was a pleasure to work with very Professional and Very Helpful.
The manager Dave was absolutely honest and upfront about everything. He made my decision to rent a unit extremely easy. The units are very clean, reasonably priced and climate controlled. I would recommend this establishment to anyone. Pleasure to deal with.
Danny and David are friendly and always helpful, I really appreciate working with them!!
Talk about teamwork!! I walk thru the door and Danni greets me with a smile and some positive energy. We do the dog and pony and she gives me the tour and as we walk back she asked "Would you like to let your truck to start moving things into your unit? " I so frivolously say , No they're fine. She says, you sure? Time IS money. We walk thru the door (and here's where it gets crazy) I start the paperwork and David comes out the back, introduces himself (of course) checks on his teammate (nice) and almost in the same moment my guys walk thru the door to get away from the heat (...thats a my bad lol) needless to say we laugh they pull in great time great service!!! Would recommend
Woman by the name Danny was excellent help.
I’ve been a customer of iStorage for a few years and before the name change of Simply Self-Storage— it’s been a great experience with the man in charge of that location .. the friendly and awesome, Mr David! He’s very professional and forthcoming! Although I had a hiccup in the third year of being there, I had trouble accessing my email because it was full not no one’s fault but mine. I missed a payment and thought I had time to pay with a late fee. Right away after that grace period—-it went to auction very quickly and I didn’t agree with them on that but I understand business is business.. BUT if you have a customer who’s been on time every month and has communication with you.. things could have been done differently in contacting the units owner’s to warn them about it ( the auction ) not just by email. Sooo long story short. I’m a wedding planner and all of my things were auctioned off because I didn’t receive the email in time. I had to start everything all over. I was so hurt! But again business is business. Mr. David apologized for his part. He is very nice gentleman. And I understand. Since then that experience has shown me to invest more in your investment and to not take the smallest things that are great for granted!
I've been with my storage unit since 2016 and the only thing that has remained professional and consistent is the Property Manager Mr. David. Very professional, outgoing, friendly, and made my in moving in transition a breeze.
Quick, friendly, and efficient service right in the neighborhood!
The best place to store your valuables: clean, organized, and wonderful communication. This place is so wonderful because of David and how he treats people. He is prompt and carries out his job with enthusiasm to help customers the best he can. Our experience here at the Ferndale iStorage was the best thanks to David and all he has done for us. If you’re considering using this location, I highly recommend it. Thank you David for taking care of us, we appreciate you for everything you do and going above and beyond for us.
The facility is extremely clean, well maintained, and the space for storage is plentiful. However, what made this place shine was the customer service! David is an all star and a really friendly person. If I ever need storage space again I will come back here just cause of him!
I really like there professional work in there business and how they approach there customers with assistance. Dave was very professional with his and gave me great assistance. Thank you
Great Service and the manager is amazing. Units are clean!! And they really do help you out!!!
Best Service ever!!!! I really wish customer service was like this all around! Both Dani and Dave put Goodness in service when it comes to customer service. Place always tighty, and clean, or being cleaned! The best service I had all around in a long time...""Thank you Dani and Dave for the Delightful experience as a customer always a pleasure each and every time I'm there!
Danese did a great job with our move in and I want appreciate David for his help
Dave and Danni run a great place. Very clean and easy to rent a unit.
They were speedy and extremely helpful! They make it such a pleasant experience!
David was super nice and very helpful. He made the rental process very easy, and the facility is clean and safe!
This place has always been great for me. Easy sign up and the staff is awesome. Highly recommend!
They were very friendly and professional in the manner they answered my questions. They were knowledgeable and helpful, without being “pushy”. They provided option for me to consider, without me feeling as if I was being pressured.
Very detail oriented and customer focussed.
Great place. Super clean. Easy to get in and the price is good for being in downtown Ferndale. I always thought that storage lockers were sketchy but I felt really comfortable leaving my possessions there. Dave is awesome. He explained the pricing at a detailed level, worked quickly with multiple customers at the same time, and made me feel comfortable leaving my belongings in iStorage.
Great service and price! David was extremely helpful!
Dani and David were a great help in having the supplies we needed preparing for our move to include boxes and wrapping bubbles.
Such a great experience at iStorage ferndale.. Dave and Danny were so helpful and knowledgeable....will come back...
Danni was fantastic. Didn't expect this level of friendliness from a storage unit place. That was when I moved in. 5 months later, I moved out and compelled to double up on my review. Danni and David have seriously impressed me by the service. I've had some unusual circumstances and they've treated me like a small town friendly neighborhood long-time customer. I don't review much but these guys and their business absolutely rock.
Dave was extremely helpful with my storage locks and I couldn’t be more pleased with how willing he was to help me with this matter!
Service is on Point! Thanks David and Dannis!
Just wanna thank the Mgr David at i storage. I was in a rush and needed some help and he made it an easy stress free process. Definitely recommend him and I storage Ferndale to anyone who needs storage.
The Ferndale location has a great staff of employees that will call you for any questions that you may have. Dave and his staff are great at I-Storage. Keep up the good work. You all be Bless.
Thanks to the wonderful service provided by employees David and Danese during the COVID-19 pandemic, I was able to settle my payments and was manage them better thanks to their help.
The office staff are super friendly and helpful.
D&D were so helpful couldn’t imagine a more helpful pair.
David was so professional and efficient and super friendly ! Definitely glad i chose this storage facility!
David was great! Thank you very much for your help.
David and Dennis was the best ever they helped us with all our needs thank you so much for the wonderful things you have done
David did a wonderful job in helping us we want to thank him and Dannis for there help.
Very friendly and knowledgeable staff. Very convenient and affordable place to store items
David was great help , excellent service!
David was more than helpful compared to any other location I've been to. Istorage or other storage facilities.
Excellent service! Highly recommend
David was extreme helpful! Showed different size containers and was super nice!
D&D are fantastic staff members. They took good care of me and gave me a smile to leave with.
Excellent customer service. David goes over and beyond. The Building is safe, secure and easily accessible. Units are squeaky clean.... p.s. Made a mistake and pressed 2 star previously
David help me, my mom & my sisters get storages. We all ended up moving at the same time. He is always there whenever I forget my code as well!! Excellent customer service! 🙏🏼🙌🏼
David - what a delight! So refreshing to deal with such an upbeat and happy person! Customer service here is incredible.
Went to view 3 units. I appreciate Danni and David for showing me the units and giving me fantastic customer service. I bought a lock and a few boxes. The units are affordable. Thank you so much Danni and David. I definitely recommend this place. My mother stored here and nothing but great things to say. The facility is clean well kept. Ask for Danni and David D&D
Danny was wonder, quick, professional and introduced herself and shook my hand.
Dani and Dave welcomed us with a smile and were very helpful in helping us find an affordable unit close to the elevator. We shared laughs about creating this review because my grandma called Google Review a "Googlie Gloo." Danny gave us lots of delicious candies and had very calm positive energy. Great experience!!
Dani and Donna were very friendly and wonderful. Super knowledgeable and helpful!!! Wonderful staff!!!! Spaces were clean and easy.
Danni and Donna were very helpful and friendly recommend this storage facility
Donna and Danni where fantastic
Hi I am my name is Theresa Foster and I have been renting from Istorage for four years. Dave and Donna has always given me great customer service I will definitely recommend you guys in the future and once again thank you for the excellent service. Dave and Donna has been awesome every time I needed some help.
Goood customers service by Danni
Absolutely amazing and helpful staff. Dani & David were fantastic. The facility is also super clean.
Excellent customer service Danni and David were awesome.
David is a hugger and I love it.
Great service, quick tour. When we decided to go with a bigger unit it was really easy. Danni and David are awesome!
I went to Ferndale IStoage & Manager, Danni was all about taking care of my business. Thanks
David and Tiffani are friendly, honest & accommodating. Fast & easy service. Moved in same day! Highly recommend.
Tiffani and David are the most awesome!!! They are efficient and helpful and professional. Worth their weight in GOLD!!!
Tiffany and David were extremely helpful to me.
Tiffani and David have gone above and beyond to help me in a critical situation. I appreciate the professionalism and the friendly knowledgeable service that I received on extremely short notice. Thank you Your employees are invaluable
My name is Marquis and I was helped by David. He was extremely generous as well as made sure I knew exactly how much I had to pay and all details involved... Place was clean and I highly reccomend it to anyone looking for short term or long term storing facility
Clean convienant. I've been using the facility for a few years now. The online pay system is a good system and the open hours are great. The employees have been very good with any questions I've had. Recommended. Ask for Danni or Dave, more than willing to help.
WONDERFUL SERVICE!!! Danni was awesome. Answered all my question and may the experience a great one
I just went in to view a few units and I must say the reviews weren’t wrong. The facility is clean and neat and very kept up. I appreciated the customer service from Dani & David. They were informative. I am moving in March and I’ve been pricing and there pricing are the best! I would definitely suggest this facility to others they really are amazing here. Great welcoming coming and and wonderful service. Thank you Danni and Thank you David!
When I went in to the office David was very nice and polite. He greeted me with a great smile and assisted me with all my needs. Great Customer service is hard to come by and David represents great quality service very well. I highly recommend istorage.
Excellent Service. Thank You for hiring people who truly represent your company and reassures me everything is safe, clean and perfect. David and Danni were awesome.
Danny & David are fantastic representatives. Friendly, courteous and knowledgable.
This is arguably the best option for inside storage in the Ferndale area. The facility is quite conveniently located and in a very nice neighborhood of Ferndale. The building is always clean and well kept. The units are all easy to access. The staff is always helpful and available. Especially the manager David Mays. This guy really understands the fundamentals of comprehensive customer service and is always willing to provide it. I only have one recommendation... Make your payment on time or early when possible. If you don't you will experience fees that will be accompanied by a burning sensation that may last for several days. You may also develop a negative opinion of the self storage industry if you do not make your payments on time. I hope this review will help you with your decision.
I would like to thank everyone at Istorage they were very helpful,especially David! I recommend istorage ferndale to anyone looking to rent storage space.
Donna and David are ABSOLUTELY THE BEST!! Istorage needs more employees like these two! WONDERFUL! AMAZING! LOVE THEM!!
Great employees. Clean, and easy in/out
So great! Donna and Danni are the best, so helpful and wonderful personalities! David took care of showing me around was great as well!
Dannis was helpful Teo me she help me out when I thought I was going to be at a list thank you so much your a life saver
The facility was clean and the staff is very professional. Special thanks to manager David who does a great job.
David and Donna are great. Super personable. Clean facilities. Can manage your account online. Highly recommend.
Danni and David were really polite and helpful will recommend them to anyone.
Danni and Dave were Awesome!!!! They gave us great cutomer service
Danny was awesome! Great customer service and very friendly. I highly recommend this location and her
Danni and Donna were so helpful getting me set up. The facility is clean, convenient, and affordable...couldn't ask for more.
Danni and Donna are great! Very helpful and really quick process. The units are nice and clean 😁
Danni and Donnamarie were awesome. The service is outstanding and beyond helpful. Thank you for making this transition smooth and beautiful!!!
Great service thanks!!!
Great service, safe and easy move in.
Great service !!!
I have used this storage facility for years, and couldn’t be happier with it. The manager is awesome, and has always treated me like a friend. Excellent customer service! Highly recommended!
I was able to save money storing here. The facility is clean and the customer service here is truly amazing. David and Danni are amazing. They are 100% helpful. They helped me save. No issues here. Anytime I had questions They were truly knowledgeable. I love this facility and this is the place I will always go. ASK FOR DAVID AND DANNI!
If you don’t give David a raise... right now. Lol! Seriously, he’s a great and honest salesman. Keep him! He’s a gem!
Danni and Dave were SUPER helpful from the moment I walked through the door up until the time I got back in my car. Walked me through several units and got me a price I couldn't find anywhere else. I would HIGHLY recommend iStorage and if possible, ask for Danni or Dave!🙂
First time using a storage unit and David made my experience easy peezy!!! The facility is clean and easy to enter and exit. If I need a unit again I’m coming back here!!
The David & Danielle aka "the dynamic duo" have been soooo helpful! I have been renting here for years 4+ years and it's been a pleasure! I am in the process of upsizing (bigger space) my unit at the same location and they have been super patience and flexible and helped my transition smooth. Thank you!
Drew and Dave were both were very polite and awesome to work with very excellent customer service and look forward to doing more business with in the future.
This is an amazing place!! Every time I come in David is so polite and he helps out tremendously !! Great place, Great Guy!!
The customer service here is beyond excellent, facility is clean.They go out of the way to assist you in finding the right size unit.I would definitely recommend this place
Nice friendly helpful staff!!! Love this place!!!!
David is the best!!! I give this place 5 stars!!--☺☺
Danni is so nice and really helpful!
Great customer service from Mr. Andrew at the Ferndale iStorage. Keep up the good work!
Great customer service clean storage units and easy access to storage units!!Thanks David and Dani!!
David and Danni were great. Go see them. Clean facility. Great customer service
David and Danni did a great job
Drew and Dave are awesome
I had a great experience at this location. David was very helpful, knowledgeable and pleasant. His customer service was superb! I will definitely return if I ever need to use storage again!
David Mays Jr. is absolutely the "BEST"! David is excellent at customer service, extremely knowledgeable, and an all-around great person. iStorage should consider him their best asset. Great job David Mays Jr.!
David is very helpful and amazing, I really appreciate him and the help and time that he gives his customers(me). Exceptional service!
This is an AMAZING STORAGE place! I absolutely love it. They are very professional and they provide great customer service. The place is clean and the up keep is AWESOME!
David did a great job
Absolutely love the dynamic trio! Andrew, Danni and David... great prices and great service! And they have a ton of candy at the front desk..
Dave and drew were great. Drew showed me 2 diffrent units . Took his time with me and got me the best deal for the unit 10x15. Would recommend this storage facility to any one.
GREAT SERVICE AND VERY FRIENDLY STAFF DAVID AND DANNI ARE AWESOME
I always receive stellar service!
Great storage facility, Dannie and Dave are the best!
Dave & Drew were very helpful.
Amazing customer service!!!!!!! Very friendly! Clean!
Great Staff and clean facility. 100% recommended.
Danny and Dave are such wonderful people. Very polite and helpful. I am please with my experience here at the Ferndale location. Enjoyed the tour with conversation and laughter
David and Danni are amazing. When you get there ask for them. The facility is clean and the customer service is amazing! I recommend this place for anyone storing. All inside and no problems. Best storage I've had.
David and Dani did a great 👍🏽 job in helping me out. Thank you
I have been to a lot of storage units getting quotes and I wish I had found out about this place sooner! Danni and Dave were very professional, friendly and very helpful! I had lots of questions about my move and different units they were both patient and knowledge. Also there prices were a lot cheaper!
Love this storage place. Great customer service. David was very kind and helpful. I definitely recommend to anyone who’s looking for a storage facility.
David is so helpful!! I really appreciate him.
The customer service was amazing, David is a great employee who actually cares about the customers. The free month deal is very helpful
Customer service was Excellent ,very helpful
This team was amazing. I view the facility and it was clean and the customer service is amazing! When i came in
This facility is clean with fantastic customer service. David and Danni were just amazing. They welcomed me with open smiles and great happy welcoming. They are my angels! I recommend this place. Second time coming here and I am never disappointed. Thanks David and Danni. Ask for them when you get here.
Exceptional customer service....professional and welcoming. Pleasure doing business!!!
David and Danni were amazing. Clean facility. Wonderful customer service. I recommend this storage facility. Make sure you ask for David or Danni. Perfect duo!
I used iStorage for all most a year! David and Danni were so polite and respectful!! I give both of them 5 Stars!! Thank you for all your help!!
Very clean and organized facility. We keep coming back for all our storage needs. Shout out to David for always being helpful, patient and smiling.
Clean, Accessible, and extremely friendly. David is always available to help, and an absolute pleasure to do business with. We are on our 3rd locker with him over the years.
This is the first time we are using a self storage unit and I must say this place is great! The place is neat and clean! I would highly recommend this place! David and Danni are both awesome! They are very friendly and informative! I love that this lease is month to month!
This place is awesome! The staff is extremely friendly! The place is nice, neat and clean!! The size of the unit was perfect! Just the size I needed! It's great price and only monthly leases. David and Danni were great help to us! Will definitely be recommending!
Dave and Danni are the best! Very helpful and very cheerful! I never expected signing up for a storage unit would be so enjoyable.
David did a great job for me. Thanks
I really appreciate the customer service I receive here at your Ferndale facility. In particular from Dave. In a time when good customer service seems to be a thing of the past; it is so refreshing to know you will always be met with a smile. know
Great service and clean facilities I suggest this storage unit for every one . Manager is extremely helpful
A little expensive but Dave the property manager is hands down the best! If you have any problems or questions at all he will make sure he takes care of you! I would rent there again just because of him.
My first time storing anything and found istorage online and checked out the reviews. The person I dealt with, Andrew, is extremely helpful, friendly, answered my questions, and showed me around. The place is clean, well organized and secure. Plus! Reasonably priced and in a great location. Definitely check this place out if you’re looking for storage.
David was so amazing with his speedy and friendly service. I forgot my key in Columbus and drove 3 hours to pick up my gear in Detroit. I was so stressed and he not only told he would help solve my problem he was kind in the process. His ability to empathize with me is why I’m writing this review. Thank you again David for your help. Sincerely, Michael Zuniga (One happy customer)
The Store Management is wonderful.
Danni and Dave were absolutely the most helpful people ever, the attitude and atmosphere was truly amazing. If you ever visit this location I insist that you ask for them and they will take there time to help every step of the way. Thanks guys
This location was super friendly! Fard showed EXCELLENT customer service and helped me with all the questions I had about storage units. Danny was very pleasant and helpful as well. Thank you for making my first storage experience they did great as a team. I would gladly recommend this place to anyone.
Great service from Ferrod👍🏽👍🏽👍🏽
David and Danni give wonderful customer service!!
I have never posted a review of a place before but I have to say these people are extremely helpful and kind especially David. He has helped me every step of the way. I would of found another place to store my items if it wasn't for him and the staff for their gracious and professional attitude. Thank you so much for making this an easy experience.
Dani is a great help. I recommend u go and ask for her
IStorage is amazing. The units are clean and David answered all of my questions. I would definitely recommend this to anyone looking to move with ease. The unit itself is protected and comes with insurance. David was amazing and very helpful. I highly recommend. Donna was extremely throughly with explaining the contract agreement.
At first, I couldn’t get into the building to view the unit and make my first payment. However, Dave was accommodating and assisted me with this matter. He also made me feel like he cared and was willing to get me the best deal!! So, I’ll give it 4 stars
Very polite and and friendly
David has been awesome to us over the years. He’s super helpful and on top of everything.
I have been with istorage at least a lil over a year. The ferndale location is awesome. There manager there is awesome. He really looks out for his customers and tries to accommodate them. He genuinely cares! He says: "Im here to make your life easier not harder." I moved quiet a distance recently from my ferndale storage location, actually its one right up the street. But with the AWESOME service I receive at ferndale, I wont be going anywhere else. Thanks so much for today he turned my worst day into a better one. God bless
The best experience about this storage unit is dealing with David Mays at the front desk. He's extremely kind, generous of spirit and informative. He made me feel better about what I had to do. Thanks!
Danni and David are very to outstanding people at this location they definitely break everything down and the customer service is great I would refer this location to anyone who needs storage
Very maintained facility, great management, and team. Reliable. You can even park you vehicle, and store your vehicle. Reasonable prices with current competitors. Exempt no restrooms on floors.
David and Danni was a great help to me at the storage unit!
David and Danni was phenomenal!!!
The property managers, David and Danni, are SO nice. The process to book a unit was easy, painless, and quick. The hours are fantastic compared to the competition. Highly recommend.
Fast and efficient in any scenario with friendly and amazing staff. Dave is a joy to work with. Secure, clean units.
Positive and friendly enviornment with clean facilities. A military discount was offered but the man at the front desk couldn't get the computer program to do both the 1st month free and the military, so that needed to be adjusted. Otherwise a great place!
Absolutely love this facility, it's clean and the staff is so friendly and helpful! David is the best, he was the reason that we actually kept our things stored there after they changed names/ ownership. We have used them for over a year now three different units for us my dad and my sister. We were all very pleased with our experience. Thank you David and I Storage, it's been a pleasure!
Best Customer Service!! I love it here. My stuff is safe and I recommend iStorage often.
Dani and Dave are a great help really made sure I was taken care of well. Very good people
Staff were friendly, fast and comprehensive. They keep the facility clean and have plenty of carts, and they stay out of your way unless you need help. Would highly recommend.
THIS PLACE IS AMAZING!! The employees go above and beyond for you and really take care of you. They are excellent with answering all your questions and makes your process as seamless as possible. David was extraordinary from the moment I walked in until the moment I left! I highly recommend this business!
These people are top notch professionals. We stored gear here for our business for 5+ years and the price increases were always minimal and reasonable. Whenever there was a problem (which was twice that I can remember) the manager, David, would call us directly and he is HANDS DOWN our favorite person to do business with. He bends over backwards and never takes his customers for granted. He's is also a super pleasant guy to talk to. The world needs more David's. Speaking of friendly people that the world needs more of, Dani is top notch. We outgrew this storage unit and have our own building now but this place was essential in our business operations for many years and we never worried about security or access because we were confident we were in good hands.
David is an outstanding manager; he’s always been there for me to answer any questions I had and always had my best interest at heart. I will recommend iStorage in ferndale to everyone I know! Preston
The best storage place ever. The people that work at this place are just amazingly awesome.
I am in LOVE with Danni and Dave! Nicest people I have ever met. HIGHLY recommend this place!!!!
Danni and Dave are Amazing and the best two people I ever having met in life if you ever need a good storage facility please come here
Love these guys! Super close to home. David is Friendly and helpful and got us all set up!
David is a wonderful! He is super helpful and the space is clean and easy to get to!
Very nice service! Got a good deal on a space.
Great service! Fantastic! Will absolutely recommend!
The manager at this facility is amazing - way more hospitable and helpful than you would expect from a storage place. I didn't really want to have to store belongings for a year, but I am grateful that I found this place! Storage units are probably the same anywhere, but David and Danni made all the difference in my experience.
Donna and David are so amazing. They made the process extremely simple and kept a smile with all my questions!
Thank you David!! Helped check out all my units made sure they were secure! Customer service couldn’t be better here!
Danni and Fard were great to work with during my move-out!
Glad we chose this storage facility. David was very helpful and informative. I thrive on good customer service and he displayed a great sense of customer service. I’d recommend this facility to anyone looking for a storage unit.
Very safe and professional environment. Customer service was outstanding!
David was nice
The customer service at iStorage is fantastic! David and Danni made moving in and out of our storage unit very easy. Cancellation policy is fair with reasonable rate.
David and Danni are great! Amazing customer service, wonderful welcoming when you first walk in and both are informative. You need a unit this is it! The facility is clean and kept up. Never have a problem here and I've been storing for years here. They are trustworthy and do the very best they can for their tenants. Go in the office and ask for David or Danni!
David and Danni are amazing. Weve been storing for some time and i got to say this is the best duo. Really care about their customers and do the very best they can to help. The facility is well kept up, the customer sevice is great. I truly recommend.
Thank you Dave 😀😄
The crew is fantastic, friendly, courteous and sharp. They helped me with my rental and saw to it that I purchased the right supplies. I’m very satisfied with the service I received. I’ll be using the storage facility in the future and recommending the same to all my folks!
Awesome costumer service ! Extremely polite and professional.
The stuff was very friendly and helpful
David and fard was very helpful a nd knowledgeable.
Mr. David was so ,professional , kind, friendly, and very, very patient when explaining all the particulars to me! There should be more people with his attitude!
Very helpful, well-maintained, a great experience
I recently had the pleasure of working with David. He was very friendly and extremely helpful. He was able to promptly get me into a unit that fit my needs.I would highly recommend this storage facility. It’s clean and organized and makes loading and unloading very easy!
Perfect access to our unit & excellent customer service, ideal storage!
Nice friendly service David and Danny did an excellent job explaining the fees and showing the rental Area and the candy was excellent....
Danny was great and helped us quickly get our storage unit! She was super friendly and cheerful throughout, and made the whole experience joyful. Great customer service!
I appreciate the friendliness and thorough explanations from the staff. I was referred by my co-worker who had nothing but positive things to say about iStorage.
Friendly and very clean facility!
David Mays is the best! Never had any issues here, always so responsive and helpful. Highly recommend
Great experience by dg
I would highly Great recommend. Clean and accessible with customer service!
Easy to reserve storage unit. On-site staff - very friendly!
Very professional. Nice facility. Well maintained.
David was so awesome and nice i loved talking to him the place is nice and clean and safe i would recommend this place to anyone Came back in today may 22 2019 and danny and david are awesome always great customer service
The staff was very friendly, great consumer service. I would recommend them anytime.
Danni and Dave were excellent when I came in to get my unit. Very personable and welcoming.
Clean space, great staff.
Very friendly staff. David Mays and Dani were very helpful
Clean facility, very nice staff, well run. Do expect to pay 10$ more than the internet price for a security fee, but they are honoring the one month free deal. Also the elevator doors close too quickly, so you know, there’s that.
I’ve been a customer here for four years and I’ve recently closed my unit. It’s important to acknowledge my experience with iStorage and its employees. My family and I suffered a very emotional loss. One where it was hard for us to make which seemed like a simple decision as to which storage unit we would choose. As we searched with clouded judgment we narrowed down two storage companies. The first one we entered we were greeted and given a list of unit sizes and prices. We then decided to go to iStorage to compare prices and how the building look on the inside. Upon entering we were greeted by the Manager David. Outside of the normal, Hello welcome to iStorage he could tell that we were very emotional not knowing that we were there to make a decision between this unit and another one. When we met David he was extremely sympathetic to our situation and said, “Tell me what you need and let me take it from here, You can trust me”. We were sold when he said you can trust me. It was a welcomed relief knowing that this was one less among other decisions we had to make. From that point we felt we could walk away knowing that everything would be ok. We were immediately made to feel like family. I’m pleased to say that the David treated us the exact same way. The building was amazingly cleaned at ALL times. Upon entering the building the floors were so clean they shined, the unit was free from rodents which was a major concern for me and always secure. There were cameras that showed each floor which also made me feel safe because I knew that at all times I was being watched. The items we stored were in the exact same condition as when we moved them in. I highly recommend this unit not just because of all of the great things I listed but, because it became more than just business! I will recommend this unit to anyone who’s looking for great, reliable and personal customer service!
Danny and Dave were super helpful and courteous - very easy set up. Highly recommend.
Danni was great! Pleasant and informative experience, very quick but thorough. Just what we wanted!
Dave provide a great experience, his overall kindness an willingness to help was a breath of fresh air. He gave a tour of each unit, with a smile the whole way through.
The staff here is great! Honestly, the staff really cares about their customers and wants everyone to have the best experience here!
David and Nicole were great, and ALWAYS very helpful . I would definitely use this location again and will reccomend them. Thanks David and Nicole you guys are AWESOME!!!!
Super friendly, helpful and accommodating.
Thanks you some much Nicole n Dave some. Good doing business
Nicole and Dave were great! They go above and beyond helping their customers. Easy to talk to, very considerate and I want to refer all of my friends. This place is great.
Nicole was very friendly, personable , and helpful. I felt welcomed and respected. Thank you Nicole! We need more people like you.
A++ Highly recommend this facility for any of your storage needs. It was very clean, no bugs, great lighting, all indoor, temperature controlled, and plenty of complementary heavy duty rolling carts to use. In addition, the best part was the Customer service! It was above and beyond expectations! The storage manager, Dave, and Nicole were incredibly helpful, honest, friendly, and just amazing! I wish I lived closer so I could rent from them again. Thank you for making my storage experience so pleasant and for all of the extra help, it was beyond appreciated!
It was a pleasure to work with Dave. Everything was smooth sailing. The service was a complete five star experience and I got some laughs in along the way. He had no issues showing multiple units and being accomodating to the inquiries we had to find the perfect unit. Just an overall positive experience.
Nicole was very knowledgeable. I changed my mind about the unit size I had reserved at the last minute and she was very accommodating!
Great introduction, wonderful staff! Thank you for the experience.
David has professional/Great Customer Service. Very Polite and Courteous. I'm glad I came here.
I love this facility not only is it a great location the people are so friendly. From the moment I walked in I got nothing but great customer service all my needs were met with a smile. David was friendly and very knowledgeable of everything! I would definitely recommend this location to others they treat you good there!
Dave and Nicole are wonderful. The facility is so well maintained and run so efficiently. They go above and beyond, and I will absolutely return for storage at iStorage in Ferndale. Thanks so much
Great Service!!!! Talk to David Mays Jr. Swift and efficient service!
Dave and Nicole has great customer service, warm smiles, great energy
Dave and Nicole are the BEST. This is the best storage facility run by the most helpful and get all the praise from me. Thank you for making my storage experience the best of the best!
We rented a 10 x 15 climate control unit. Ford was very helpful showing us the different size options.
I was able to find a storage unit and reserve it online. Fard and David were able to help and secure a unit for me. Great customer service!
Friendly, and very comprehensive! The best storage facility I've ever used!
I was helped by Nicole who was super sweet and helpful and made this experience of getting my first storage unit super easy and painless. The location of this place is also great.
Great customer service. Very nice and helpful. Definitely a good and secure place to store your belongings!
Very great customer service and good space storeage.
Danes and David are the most awesome!!! They found me the right unit with a smile. Explained the fees...very clearly and even lent my movers a hand truck!
Staff was very friendly and helpful. Very clean facility.
Great people, clean facility, organized personal, great location.
I was feeling stressed, so I really appreciated how helpful & friendly David (property mgr.) and Nicole were, in every detail. The lighting is good, the floors are clean, and I really liked having entry-access through the gate until 10pm (and could take my time before driving out). A rolling handcart was available both times I loaded stuff.
David Mays is the best! He will walk you through the process with care and shows great attention to your personal needs. He is an awesome person to work with.
Clean, and they have good carts.
Great place ! Worked with me so well and also have great deals for move in times and prices. See David and fard. For details .
David was super friendly and helpful start to finish!
Great, friendly, courteous service. Personnel are highly attentive and explained all services very clearly. Very satisfied with my experience so far!
David & Nicole were very professional when I entered IStorage. David was very knowledgeable about the different storage units and making sure I knew where everything was.great experience!
Super helpful, this is our first time getting storage and the process was really smooth! Thanks!
Wow! ""I just had the "BEST OF The BEST Service from iStorage Self Store at 181 Marshall. ""Thanks to both David Mays,and Nicole!!""
So safe & secure 👍
Nicole was really nice. She walked me through the facility and gave me the best unit for my needs. She was very knowledgeable too! Very friendly service here. And I got candy!
Dave at istorage was such a help to my mom. She was so happy with his services and how clear and up-front he was about what would we need. I wouldn't go anywhere else. Thank you sir.
What a clean and efficient location. David was a delight to work with. He explained everything clearly and was upfront with charges and deals. I will definitely return to this location.
Hey Dave was a great he really help me out and he show me options of how to get started. Great Job!
Very easy process , clean and nice !
Dave provides great service is accommodating, personable, and professional!
I really enjoy the services that this location provides. The storage rooms are clean and the staff and manager (I believe his name is David?) work with you regarding competitive pricing, and paying your bill. They are also very friendly! Ive been a customer here for a while, and as long as I have things to store, I will keep doing business here.
Clean facility. Very personable manager. Pricey, but courteous staff makes you not complain.?
David Mayes the Property Manager for the Ferndale location was great. He took care of a “vacating issue” I had and he explained everything very well.
great customer service fard and nicole were excellent.
The staff is very honest, friendly, and down to earth. I really appreciate them upgrading my unit to a larger one for a reasonable price. When I first contracted i-Storage, I requested a 5 x10. I put my belongings in storage and realized I didn't have enough space and needed a 5 x15. They changed the accommodations conveniently to a unit on the same floor. Thanks again Nicole, Farard, David and the entire i-Storage Team!
Thank you Dave and Fard for helping me with everything I appreciate it so much Happy New Year's to you both. Genuine guys!
This five star rating was hard earned by David Mays, whom I believe to be the manager of this location. At every single step he looks out for the tenants to make sure they know the best way to keep from incurring unneeded penalties and late payments. He is very personable and approachable and tries to make sure you understand every part of your storage agreement. That kind of personal touch is lost in a lot of business today. I appreciate this place and Dave a lot. Thanks!
Awesome prices and great customer service.
Just left received promo for free month ask for FARD hes the man to speak to ...he had me in and out quickly and explained everything...easy acces to unit and simple to get in gate . thank you FARD
Clean, bright, well-run facility I would definitely recommend to anyone in the area (my Dad was especially impressed with the fact that we could just drive right in!). The manager Nicole was awesome and made the process super easy. Thanks guys!
Clean, Safe & Secure. The Management is always ready and willing to help.
David Mays was amazing!! Best experience!
Very helpful staff, dave was awesome!
Great staff. Everyone there is nice and very professional.
If you've got to store, best place to do it in.
Fardkhan was very helpful and informative which I very so much appreciate.
Great service, David was extremely helpful and friendly!
I really appreciate Nicole’ taking the time to explain how and why my late fee was applied when was busyand forgot to oay on time. Herdemeanor probably kept me as a customer.
Nicole is a real sweetheart💓. Thank you. 💜
Mike and Nicole were great at getting me into the right size unit with no hassle and all the info I needed. Thanks guys!
I am delighted to let you know you have two SUPER STARS @ this location. I was there to acquire some storage space and was able to witness both Nicole and Mike exercise top rate professionalism, all the way... A+. Both handled clients while I was there who had minor issues while one was having a bad day and their professionalism was top notch. I am pleased to say I am delighted they are part of your staff. They are articulate, polite, well informed and caring. You have an exceptional to help all of your clients. They work extremely well together.
Great service and great people
Excellent customer service from Nicole! Clean space, easy access, great location! 5+ stars!
Very clean and great service! Fard was especially kind and helpful. I’d recommend this place for storage.
I gave 5 stars for the exceptional customer service David gave. He was very professional and answered every question with a smile. I wish he could train other service-based industries (which shall remain nameless) on the art of providing excellent customer service.
I went to get some information on prices and units and we received the best help. David was so nice. We are still doing research, but he has been the best we have seen so far. I'm all about customer service and that makes a huge difference on me making our decision! I am not recommending people to this location
Great place. I have been to many Storage Facility's in the Detroit area and the service I get from this place far exceeds them all.. Both Dave and Nicole are extremely professional, knowledgeable, very helpful and always very pleasant. I don't think they ever have a bad day!
David May's, Jr the Store Manager is simply AWESOME! He makes the company great! Our family had to move in quickly after a house fire and he made a very difficult situation better for us. His consistent smile helped when ours was turned upside down. His personable personality and professional demeanor is great for the brand. He keeps the facility very clean and things moving smoothly from love in to move out! Thank you David and iStorage!
Excellent customer service walked me through to see all the units and let me know how beneficial things will be for me while storing at simply self storage I really appreciate David he's a very nice guy and dedicated employee. Nicole is very friendly and helpful every time I have interacted with her and the new guy mike is a good addition, knowledgeable and gave me some good tips on my storage
I just came in and rented a unit. Nicole was wonderful!!!! Very friendly & helpful. This was a great choice. Location is right on & convenient. Easy to access.
Nicole and David are a pleasure to deal with. They go above and beyond always providing a pleasant customers experience. Whenever I have a problem or concern they take as much time as needed to find a solution. Thanks for everything guys!
Dave and Nicole we're extremely helpful and showed excellent customer service. They are friendly and knowledgeable all things storage!
Nicole is always wonderful at the Ferndale location. She has always helped me with any questions I have and always a pleasure to talk to!
David was warm and inviting and made the rental process smooth and easy. I would highly recommend renting storage from this location!
Very good customer service, good cost option.
Customer Service was awesome. David made a stressful time so much easier. Thanks again for going out of your way for me.
Friendly and easy going and helpful! No problems!
Dave the manager is "Simply The Best"
Service unlike any other, really.
I have had several units at this facility for 4 years for my business. Every interaction with staff has always been very helpful. The staff and the facilities are both beyond expectations. Highly recommend.
Awesome customer service. Excellent location. Have used 10x10 and 10x25 units. I’m a happy repeat customer.
My experience here was amazing. David’s customer service is impeccable. He makes sure you have all the information and options to best fit your budget comfortably. The place is always clean too. I definitely recommend this storage unit.
Polite and friendly service and a great price!!!
I just want to take the time to express how impressed I was with David the owner when he first introduced himself. After couple of days of going back and forth he sparked conversation immediately and made me feel so welcome and so appreciated and safe as well. He gave me his personal phone # immediately and genuinely made himself available to any needs or concerns 24 hours a day. You don't see this type of behavior coming from any employee at any level. I swear Id seek this man out in a heart beat to run my business.
What a wonderful experience! David was warm and welcoming as soon as we entered. I had already reserved a unit online (free), and David works to make sure clients get the best placement possible. The prices are also great here and they offer great deals. I signed up for a unit that was a 50% discount for the first month. It turns out I ended up with the whole month free! The storage was very clean, with some levels being climate controlled. Many elevators and carts to help with moving efficiency. I HIGHLY recommend this location for any storage needs. Great service!
Simply self storage is the best ! Nicole was super helpful both on the phone and in person, went over everything I would need and personally showed me different units and gave me great price options. Highly recommend to anyone!
David has been extremely helpful with this process. He took the extra time to show me different units, discuss prices, and make me feel welcomed and comfortable. HIGHLY RECOMMEND coming here. The facility is a great size, tidy, and in a quiet area. Thank you so much!
Great Service and prices best storage place in the area!!
David was great! Very helpful and also was very diligent with my time!
Great Customer service
Super helpful and friendly!
Great people! Very friendly! Clean and safe facility.
Staff was helpful and made the experience easy.
David is super nice!
David was great
David the manager is one of the most helpful individuals I have ever dealt with. Had my things in storage about a year, he was always attentive whenever SSS had a billing mistake or I had an issue. I will definitely use them again if needed just because of the service David gives.
Convenient. Great facility. Awesome people, especially Dave and Nicky. Professional, friendly, knowledgeable and available. FiVE BiG ST☆RS! Highly recommended!
I had a unit here for 5 yrs. Great staff, facility was always clean, secure, and easy to access. Paying my bill online was easy and convenient. Never a problem. I highly recommend Simply Self Storage in Ferndale.
Manager was so helpful with returning an item that I did not use. The storage unit location is very clean and the staff is wonderful.
Hands down the best storage facility I've ever used. David and and every other staff member went out of their way to ensure that all of my questions and concerns were addressed. If you want to experience pure kindness and exceptional customer service, get your next storage unit from Simply Storage FERNDALE!! You will not regret it!
David Mays is the best im very satisfied
Had a great experience, everything was explained to me thoroughly, was shown to my unit, given a lock for it, and got a run down of what to expect when I moved my things in. I would definitely recommend it to anyone.
THIS STORAGE FACILITY HAS THE BEST CUSTOMER SERVICE AND UNITS DAVID MAYS IS A GREAT ASSET TO THIS COMPANY.
Great Clean Place. David Will Make everything Vary easy and Let you know every detail you need to know. Highly Recommended
Easy peasy! Just signed up and seems like a great facility - the manager (David) was super helpful and explained everything thoroughly.
The manager is amazing. He's literally the best person working at a thing anywhere.
Very friendly and accommodating. Auto pay feature is a big bonus.
I highly recommend Simply Self Storage. I am impressed with Ferndale the facility and the accessibility and variety of the units. The manager David Mays was above and beyond. The facility is very clean, safe,private,and secure. Well lit, well ventilated. drive through indoor loading and unloading. I highly recommend them just they were recommended to me by a friend who shares the same standards as I.
Nicole went out of her way to make me feel welcome. Even on a very busy day she found me exactly what i was looking for. Place is clean and secure and the staff is great. Keep up the good work. J
Great customer service bravo !!
Great experience. David’s the man!
I've had my storage unit here for a few months and I have to say David Mays is absolutely amazing!! He's one of the sweetest guys I have ever dealt with. He goes up above and beyond for people!!! He actually really cares about the customers! I would recommend this storage unit to everyone! Your awesome David!!!!!
David was nice
Great uints great prices ueser friendly David was very throul
The staff is professional and easy to work with. The location is easy to find an allows easy entry and exit. I never had any problems with my unit and the building is clean...... both inside and out. Very well lit and safe.
Excellent service. David is so helpful and attentive. Love the convenience of paying online. The facility is clean and organized.
Courteous, Pleasant Attitude, Helped walk through the entire process, clean facility, would recommend to friends
David is great!
I have never had a better experience with a storage unit. The manager at this facility is absolutely one of the nicest and hardest working people I have ever met. He has gone above and beyond for me in multiple occasions. From working around my personal schedule, to actually cleaning out my garbage from my unit. If every business had a manager with customer strive like this Simply Self Storage, the world would be a much better place. I will always use this location for storage as long as I can!
Fast, clean storage. Very friendly service.
Clean space, helpful staff and decent pricing.
Best place to store your things I love this location very helpful David Mays is great.
The staff here is great. Really attentive and kind.
David was caring and informative from the second we walked in. He truly made us feel comfortable right away. If I could give 10 stars I would.
Simply the best. Outstanding customer service. Outstanding facility. You will, simply put, not be disappointed. Simply outstanding. Simply simply.
Excellent staff. David is the best guy around! He was super helpful and courteous. I would recommend using this facility for anyone who enjoys the great customer service treatment.
David did a great job helping me out
David at Simply Self Storage, gives such great service! Always friendly and helpful. The place is clean and run well!
Gave us a great referral for movers and made a nightmare much more peaceful.. And the staff is so personable.
Property manager was very helpful in explaining everything, and being super nice and friendly. Good location and super fair price.
I was helped by David and Wilbur. They were extremely knowledgeable, helpful,and professional. I am glad I chose this location. I will definitely recommend these 2 to family and friends.
Nicole was very nice and helpful, very friendly. Knowledgeable and made sure she took her time explaining and showing me options. Highly recommend.
David is so personable and wants to find hats best for you. The customer service is amazing, and he took the time to walk me through everything.
Wonderfully polite and gracious site manager David extremely clear and to the point expressed that communication is most important if any problems arise. He gives it his cell number and I feel welcome to give him a call any time. A+++ experience.
Dave the site manager is a rock star. Extremely courteous, knowledgeable, and always on the go. He makes sure everyone is satisfied and has whatever they need for their storage concerns. A truly top notch facility.
Great staff, super friendly and understanding.
What wonderful, knowledgeable staff. David and Will worked diligently with me as they navigated me through securing the proper storage room at very short notice. Although they both we're extremely busy, they took time to give me proper attention to meet my needs. They also were extremely accommodating given my tight budget. I'd highly recommend Simply Storage Ferndale location, not for the room or location per say, but for the friendliness and welcoming nature of David and Will! Thank You
David was exceptional! Her helped me choose the unit that was best for my needs.
Helpful friendly service. Would recommend.
Customer service was amazing. Clean, professional, helpful staff, and informative. I feel happy with my choice.
David Mays went above and beyond for me and every client I observed him helping. He made closing out my storage unit, (after 12 years!), so much easier. Thank you David!!! Xo
The units were clean and affordable. And the staff were professional, knowledgeable and kind. I would recommend this location to others. Thanks for my experience pleasurable.
Dave is great!
Love coming here. It's never a hassle and the staff goes out of their way to help in any way they can.
I am huge in customer service and when we went to look for a storage company, we were very impressed with David and his team. They helped us out so much we chose Simply over other places.
Even when Mr David Mays is short-handed in the most stressful situations, he is the most courteous professional person I've ever had the pleasure in doing business with. I've been using SSS on & off for 6 years and keep coming back because of David. He really makes you feel at home.
As soon as we entered the door, we were greated with professionalism on both occasions (David and Wilbur). David has the best customer service I've ever experienced and truly cares. I would recommend him anytime. It reflects well on the company.
David was extremely professional, knowledgeable, and down to earth. He helped me decide the right unit for my needs. Reasonably priced. Highly recommend!
This place is great! I am a repeat customer and can not say enough good things about David. Perfect staff! Thank you!
Rented a storage unit for 2 years here. Space was clean, well secured and easily accessible.
awesome experience! management goes above and beyond!
Very friendly staff. Had what I needed in a pinch. Got a nice discount as well.
Excellent customer service.. the manager David really goes out of his way to help his customers.. nice clean and well maintained facility
David and Wilbur know how to treat customers. Excellent service!
Great customer service so far!
Dave has been very kind and helpful with our storage needs!
Wilbur provided excellent customer service, and the facility is convenient, clean and secure.
row after row of air conditioned storage units. But the basement is a bit to small for me
Very friendly service -- can tell they are looking out for their customers. Fast and efficient which made my moving process easier.
Safe and secure. Ive been using this facility for years. I love the accessibility.
Best and safest storage place I have ever seen! No complaints here!
Great customer service! Also trying to get us the best deal and helping with no questions asked. Love it here!!!
Dave is a great person and so is Will. I have never had a problem and their customer service is above and beyond.
Had a wonderful experience with the Ferndale MI Simply Self Storage facility this past weekend!!! The staff were/are SO wonderful and considerate. Went ABOVE and BEYOND their routine day-to-day duties to assist me with my downsize/move-out. They have ALWAYS been there when I needed help and have always looked out for me as a customer. I have been with them now for over eight years and during that time I have NEVER once had a complaint or issue with them (staff) or services. I would HIGHLY recommend this store to anyone who needs/is looking for a storage facility. Sincerely, Ms. Darnell
Great place to store your items very well maintained and staff very helpful and knowledgeable.
David is the best!!!
Great place. Customer service is the best. Very clean and secured. Highly recommend this faculty. David gives the best costumer services .
Very friendly kind hearted people. Awesome place.
Great place, great service.
Great experience and David was extremely helpful in addressing all our needs.
Great customer service and David was really nice and patient. Didn't mind showing me what the difference was between the rates and size.
Great customer service.
David was absolutely wonderful. He was very helpful and actually provided excellent customer service which is rare. Prices are competitive, clean facility.
This place was the absolute best. Staff was great, the place was clean, and organized. If I'd have to ever use a storage unit again, it'll be this location.
Great knowledgeable staff, clean facility, prime location and reasonable prices. Second time using Simply Self Storage and will continue for my storage needs.
David was extremely helpful and attentive. Came in looking for s unit we saw online, got exactly that and no run around. Great service!!
Staff is friendly and professional! Answered all my questions! Very clean and accommodating!
Staff, guy running the show has great customer service and gets enough info from you to find you the best unit possible. Saved me $10 a month after I'd done a ton of research
Both Wilbur and Dave helped my wife and me out when we came in inquiring for more information. Both of them have great customer service skills and gave us all the information we requested. The units they showed us are clean and in great repair. We're signing up for our storage unit right now. Thank you Dave and Wilbur!
Service was incredible
Great customer service and I feel very safe with the unit
Amazing staff members, very helpful and understanding beyond the business to peoples' personal situations, the best place I've ever rented from!
This storage facility is in a very convenient location and the manager, David, is extremely helpful during the leasing process. He was very detailed in his explanations and delivered great customer service.
David was so helpful in assisting me.
First month was free, next month cheap and nice indoor units easy to access and great customer service and close to my house.😁
The person that helped me was the greatest person God put him there to help me in a time of need if you ever need a storage unit this is the only place to go I thank God for them
Excellent customer service. David was very nice. The facility is clean and very accessible.
Exalent costumer survice!