Storage Units at 181 W Marshall St in Ferndale, MI 48220

Dave and Terrance are Awesome!!!

The two gentlemen at running the show are the best in town. If you want an easy-to-access and convenient storage solution with the best customer service around, use iStorage in Ferndale.

So happy with this place. The guys that run it are so outgoing and helpful. They really went above and beyond. The place is very clean and well lit. Very good experience.

Terance is absolutely awesome!!

Terence is awsome

Terence was awesome thank you

Customer service is wonderful. I had a issue when I first rented being charged double for 2 spaces. The staff went above and beyond fix the problem. The facilities are very clean and secure. Would highly recommend.

This place is the bomb. David is amazing. I highly recommend them

We just moved into our new home from Texas and we chose this location They were great I am huge in customer service and when we went to look for a storage company, we were very impressed with David and his team. They helped us out so much we chose Simply over other places.

We moved from texas last year and used istorage. We juat closed on our home and mo ed out. Customer service was great.David was so nice. I'm all about customer service and that makes a huge difference on me making our decision! I am recommending people to this location

I was able to come in and take a look and get a visual of what size unit i needed. Every question was asked. Also extra information was given to ensure i got exactly what i came for. I would most definitely recommend this location to anyone. Facility is very clean.

Unbelievable service and friendly staff

Excellent service wonderful amazing

10/10 highly recommend very easy process very friendly.

Mr David was excellent with assisting me. He was truly a very nice man. And very informational on everything I asked of the units.

Come and speak with David! Exceptional customer service and assistance. Very informative and helpful!

Dave and Terrance were super responsive and helpful. Great change of pace for storage that is normally all transactional and often there is no one to actually talk to. Highly recommend!

Terrance is a very phenomenal representative! I truly feel welcome and will recommend anyone to come!

David with the great customer service

Dave and Terence are Awesome!

David and Terence were very pleasant, helpful, and patient with me which. They are truly an asset to Istorage Brands.

Terrance and David were a great help. Made the moving process so much easier. Beautiful space. Very clean

I came in for a storage unit and David was very helpful! Excellent customer service!!! Ask for David when you come in!!!

Very friendly and attentive!

Excellent service, great staff (Dave was so helpful and hospitable) and very clean storage facilities!

Excellent service

Great place, clean and very fast with service

David showed us a few options and was very helpful

Good customer service

Not only professional, but pleasant as well!

It was great doing business at istorage with David and his employees. Thank you so much for your great customer service, always being available to help with any questions, especially what size unit to choose for my needs

Great storage space, I’ve been with this facility for years. David took great care of me at every interaction. Extreme customer service for sure. Units are clean, well ventilated, and temperature controlled units available.

Dave and Terrance were extremely helpful with selecting the proper unit. They made the process a breeze.

What a clean and efficient location. David was a delight to work with. He explained everything clearly and was upfront with charges and deals. I will definitely return to this location. I have been at the storage facility for years. First when my mom got a new house and put some stuff in storage and had to put some stuff in storage and then again when my dad moved out of his house. I have never been somewhere that has been kinder and more attentive to the needs of their customers. I have never felt worried or scared or uncertain in some of the most tumultuous times in my life. The people here are like old friends that you've known so long that they are family. It may be silly to say it but I very much appreciate the kindness and support that the folks have always given me. I've never found a better place to store what I couldn't keep at home.

fast, easy, nice

Great service and very helpful

Terence and David a lovely staff very friendly and helpful!!!

Terrance and Dave was awesome with great customer service and support

Dave and Terrance were very help. Great business!!!

Dave is the best!!

Dave and Terrence are awesome, very accommodating and understanding!

They were really nice, helped a lot, and had a bunch of candy. Definitely come here for David & Terrance

The employees are very nice n helpful specifically David and Terrance they are such a pleasure to work with

David is amazing, friendly and does his best to accommodate the customer. He’s great!!

Dave is awesome, great place. Place is awesome.

Dave is simply the best. They provide great service, security and customer service.

David was extremely helpful and a true asset to the company, thanks so much!!!!!

Excellent staff and facility. Would recommend.

I love David and Terrence

Terrance and David always give me high quality service. Last month, I was in a rush and put the lock on my unit incorrectly accidentally leaving my unit unlocked. David found it and texted me to let me know. Then he and David checked on my unit to ensure that it wasn’t tampered with until I returned from out of town to lock it. Also - they also greet me with smiles and solutions. Highly recommend!

I love David!!!! Awesome customer service!!!

Terrance and David are friendly and always helpful, I really appreciate working with them!!

Terrancs andDavid gave us some of the best customer service that we've ever had in a long time

David and Terracw was very helpful

Amazing friendly service especially the property manager David. He really cares about his customers.

Great customer service

Very pleasant and helpful

Amazing service!!! David is the man!!

David and Terrence has done an outstanding job and taking care of our needs.

Terrance and Dave are great. They really care about their customers and their experiences.

I like the service great people

Super kind helpful and welcoming! Clean facility

very helpful gentleman storage facilities clean

Dave & Terrance are great!.. Extra special thanks to Terrance!!

Terrence and Dave are the best

Best customer service in Ferndale--Terence rocks!!

Thanks to Terence for such great service

My husband and I have had two storage units with them and everyone we’ve encountered has been super helpful and kind. Terrence had wonderful customer service skills and helped us get exactly what we needed!

Terence at 8621 greeted me with a smile and was happy to assist me! He was so pleasant and helpful it was really refreshing! Thank you so much Terence for providing great customer service, it really made my morning!

David and Terrence were helpful, professional, and friendly! Good service.

Great team working for the customer

Very helpful and pleasant staff . No rushing Overall experience was great

Best storage unit in the metro area

This is some of the best outstanding service I had in a long

Wonderful service I really appreciate your help

Great place to store your goods with affordable prices…

iStorage in Ferndale has been the best storage facility I’ve used over the years. It’s always perfectly clean, your able to drive into and out of the building to access your storage unit, they have a good selection of carts to use, and generous hours of access to the facility.

This has been the best storage experience ever. THANK YOU I STORAGE SELF STORAGE FOR THE GREAT SERVICE!!

Love the service they do a great job

Awesome place to store stuff and amazing service.

Good service

This place is clean, there are carts to help you move your stuff, and the customer service by Terrance and David is outstanding. Very secure location as well!

Very nice and helpful it was a very delightful experience.

I have had a great experience at iStorage . David and Terrence were a great help with assisting me with my storage .The service was here at iStorage was and is phenomenal .I'll recommend anyone .

David was very pleasant and made sure we had everything we needed to make this move smooth and easy…it was definitely appreciated!

Everything about the new customer experience has been fantastic! David and Terrence are on top of every detail and communication is excellent -- straightforward and transparent. Looking forward to a great experience throughout my rental time with iStorage-Ferndale!

David was extremely friendly and helpful. Service is extremely prompt and effective. Makes you feel at home

Staff is fantastic, always helpful

I storage is the best storage facility I have ever used. The manager takes great care of his customers and is very accommodating. The facility is clean. The price is reasonable, I love it. I would definitely recommend this facility for long term or short term storage. It is also very safe and secure!

David and Terrace did a outstanding job in helping me get my unit.

Some of the best customer service from Dave and Terrance

Great people , great units

Dave and Terrance over there at the Ferndale locations customer service skills are excellent by far. They cared about my situation and put me in a better one unselfishly!

Always friendly and helpful!

This place is great! It’s super conveniently located, clean, and the Dave, the gentleman working there, was extremely helpful with showing us the available units and very patient in giving us the time to make up our minds on just the right one. I highly recommend iStorage in Ferndale.

The staff were very helpful.

Best service ever

Always clean, well lit and secure. Office managers make themselves available and are always pleasant.

Best storage ever. David is amazing and kind and so helpful. Very professional and helpful staff.

Great service very nice man working

Great costumer service very friendly staff

Very good staff very helpful and nice

Like the service and good people

Dave and Terence were a delight very helpful great customer service very great

David Mays is excellent and helpful, he made the experience very easy. The facility is clean. Highly recommend. :)

Great facility! Dave & Terence provide excellent service. The best in the Midwest!!!

Dave and Buster have the greatest customer service. I really enjoy going into the office because of the professionalism and care they have for me has a customer over the years.

David and Terrance serviced me. David was very accommodating and helped me a great deal. I would recommend anyone to come here!

David and Terence have been wonderful! They are very professional and accommodating both always have kind words.

Great place to store your items

Super nice guy great service

David and Terrance gives the best customer around

Outstanding service here at Ferndale

Great

Great experience! Terence and David were incredible!

David was very nice and patient.

This is the friendliest most accommodating storage unit facility that I have ever visited, not to mention CLEAN!! I highly recommend using them and the manager is really nice.

Great folks, very helpful reliable and efficient

Thanks for the service in my time of need.

David did a wonderful job

David the manager provides excellent service! Always available and attentive to customers.

David is amazing! I rented here years ago and was pleased to see he’s still here offering excellent customer service. He helped me decide which size to rent and pick a space close to an elevator. He is so easy to work with and friendly.

Best storage unit company! I’ve used them for years! David and Terrance are really nice people.

Wonderful hosts. Quick. Easy to work with. Super helpful. Answers all questions. Available even in off hours. Clean.

Terrance is one of the most helpful and professional people you could hope to encounter. He’s omnipresent at the facility, ready to help out where needed, answer questions and offer advice during the rental process. It’s reassuring to see his friendly face working behind the office counter or when he’s making his rounds inside the storage facility. You know your personal belongings are safe at IStorage!

David and Terrance have been excellent! With every owner change David has been constant and helpful.

Terence gave great customer service and was very patient and helpful with my questions.

Didn't seem like it was climate controlled. Very different temperatures on each level. Parking is kind of a mess. But friendly employees.

David was super helpful. Him and his staff run a great operation.

David with excellent customer service well recommended

David was wonderful and a very big help!

Great service here at Ferndale

David was very helpful as usual. I love istorage ferndale

David has provided the best customer service that has received in a long time. This individual goes above and beyond for his customers and treats them like family. He is the reason I continue to do business with iStorage. Give him a raise, promotion, or something!

Not big on Storage unit operations but I definitely I had great customer service with David, constantly keeping me in the loop and actually having some type of morals or care for what he’s doing. Thanks Dave

Dave was great! Helped me out

Great customer service and very helpful from David and Terrance

Service was amazing I have received from David and Terence

Great job, excellent service

Great service !

Great service!

Good service

Thank you very much for a great job

Staff is so friendly and very helpful! Top notch service. I would definitely rent here again.

Terrence and David were stellar with their customer service, it like home for The Holidays.

Very nice and clean, very good service. Professional people Like how David take out the time to explain to me what ever i need to know

Great place!

I like that the storage sight has an elevator. Clean environment. Shout out to David. He is super nice and welcoming!

istorage ferndale are lifesavers!!!… I was looking for storage and found a great group of people that give me a excellent sense of trust and security. In a world of uncertainty iStorage has surpassed my expectations as professionals. I feel like they are family

The friendliest team ever! So grateful for the guys that work here the kindest, most helpful, most patient crew around. I could get a storage unit anywhere, but these guys make me happy to have one here.

Greatservice

Great service David never been served with such professional and caring service thank you

David rendered excellent customer service polite helpful and professional

I reserved a storage unit at a different company and when I went to see the size, it was not what was needed, and their customer service and attitudes are terrible. I decided to go to istorage and when I arrived, I was pleasantly greeted and was reassured that everything would be okay. I went in needing a unit that same day and they accommodated me with no problem. They minimized my stress and everything worked out. The guys at the desk we wonderful and I truly appreciate them. This will be the only storage company I use and will recommend them to everyone that needs a storage unit. Thanks again!

I came in today looking for storage. I was pleased with the friendly greeting upon entering the office. Terrance helped me find the perfect unit to fit my needs. I would certainly recommend others to this place for storage

David is fantastic. He expedited our move. He is extremely friendly making the process fun!!!

Terrance and David are top notch guys

Great service

I love Dave and Terrance. Dave went above and beyond to assist me.

Great service

Great love the people 👏

Very clean, Perfect service!!

awesome service! Terrence rocks!

Storage is so lucky to have David at this location we LOVE YOU so much for the help you have given us.

Outstanding service here at Ferndale. We love David

I am so appreciative outstanding customer service that I get along with everyone else at the Ferndale location

David and Terrence have some of the best customer service that I've ever seen in my lifetime.

David and Terence are very helpful in keeping me in formed of rules, regulations, and requirements of the facility. Kudos!!

Best place ever! Clean AND staff is incredibly helpful. Dave is amazing! Gratitude

Very very helpful , and nice people

Great staff and a great location. A very easy storage experience.

Excellent service. Very friendly staff.

Great! Terence was amazing and very helpful.

David went above and beyond in making sure that I had everything I needed. Kudos to the customer service, honestly some of the best I've had and I work in the hospitality industry. This man should be running a hotel. Istorage is lucky to have him.

David was soo nice and helpful with a short term rental while I moved. He was able to get us into a unit that day even though their computer system was down. Every time I ran into David, he was so friendly and kind. I highly recommend this storage facility. David goes above and beyond to do what he can to help you. Definitely made the move a lot less stressful. This facility also has 24 hour access with a code-locked gate and they provide dollys and carts to assist with moving items. Thank you so much David!!!

David and Tarancce are doing a great job Keep up the good work.

We appreciate the wonderful job that you do thank you so much

Good people

Excellent service. Was most helpful to today. Harriet Rice

Dave did a wonderful job in helping me out please give him a raise Some of the best customer service

A bit more than I like paying, but that's everywhere these days. The customer service has always been top notch, and very helpful. I've never had any trouble accessing my unit, which is more than I can say for other storage places I've used.

Love the service here at ferndale

I had a very value-added experience. The staff was so customer focus. They were amazing .

The staff is simply amazing! Terrence and Dave are very accommodating and willing to assist as needed. The facilities are clean and secure. I'd consider this a first class business in quality and service!

Dave is the BEST!!!

David and Terrance had excellent customer service and was very helpful at iStorage

Mr. David and the entire team at Istorage in Ferndale, MI are remarkable people!!! The service is excellence and they go above and beyond to ensure their customers receives the BEST experience! The environment is welcoming, safe, clean and again, the service is excellent! Signed a grateful customer!

David gives the most excellent service. He is very polite and is a people person. He will work with you and he makes it easy to understand the layout of the unit. The units are convenient to access as well. I highly recommend!

Great customer service. Highly recommend

Best customer service ever and outstanding customer service

Love the service the manager David is such a wonderful and caring person

Love the service

David was of great help! Above and beyond customer service. I would definitely use iStorage again because of David! Outside of him the facility is clean and the units are pretty spacious.

David is the man that works there and he is the nicest most helpful person I’ve ever met. This guy deserves a raise. Just extremely friendly and helpful. I would recommend using this place just because of him!

Great service outstanding job

David was awesome Great communication worked with me got me in and out very professional

David has great customer service I really enjoyed signing up for istorage today

Owner is super nice and very helpful!

Great experience everything made easy by David

Dave has excellent customer service and is a really nice guy makes sure all the customer needs are met!!!!

Outstanding service

David was so helpful and amazing. Best customer service I have ever had!

David was amazing and so helpful. Very clean facility and employees that care.

Awesome experience

Very nice worker...Very respectful very understanding.Ver good people.

David was hands down the best employee I’ve ever dealt with. Above and beyond customer service!!! 10 stars if it was possible!!

Really Good service , really nice and understanding.

Amazing staff very sweet n attentive to customers.

David does an amazing job every time and I’ll always come back to this particularly clean storage facility a plus plus plus plus plus

Great experience your employee David was very resourceful and patient with customer service.

My guy!! Couldn't have ask to deal with a better individual than David!!! Thank you Sir.

David was very helpful and very knowledgeable. Great to work with and looking forward to doing more business through him.

Dave is the nicest guy In the business....helpful and cheerful, great change from people who just "put in the time" in a job for their weekly pay

David at the fredale location gets a 100 stars from me

Great service.

Service was solid and wonderful in every way

Very good wonderful service

Great job!

If you ever need a storage unit I highly recommend iStorage. They provide excellent customer service and they care about their customers satisfaction.

The service was good

This is the best storage experience. Everyone in the office was extremely helpful, professional, and considerate. David is the type of Manager who everyone should have!!!!!! If you need a safe, bright, clean, and air conditioned storage, iStorage in Ferndale is the place for you.

Great staff. Great service. Front desk was great help.

David was very helpful

Great experience! David has been wonderful to work with 10/10. Highly recommended.

This is the second time renting from this facility and I've had nothing but amazing experiences theu ey are always super friendly and have amazing people skills

Extremely friendly customer service and easy application process. Units are clean and secure.

Phenomenal customer service!! David, the property manager, is a lost breed!! Just can’t recall the last time I experienced service at this level. He was friendly, concise and thorough. Over the years, I’ve primarily patronized UHaul and have been pretty satisfied for the most part, however, today’s encounter compares to none other. As a new customer, I can only state praises for the dedication and genuine enthusiasm this manager provided and displayed doing the entire reservation process. The facility was an A+, clean, spacious and easily accessible. Although, I may not require storage services on a regular basis, I will definitely share my experience with friends, family and anyone with storage needs. Bravo, David!!! Bravo, iStorage!

David gives great customer service and is very knowledgeable about his job!

Very courteous and understanding. Wants to help you 👍😃

David is super helpful. I had to get into a storage unit for a friend and he knew my friend and his unit and helped us get in when we needed extra assistance.

David was helpful throughout the process

David was very helpful

This was my first time utilizing this facility and I would definitely recommend them to anyone. The service was great and all of my questions and concerns were addressed.

Great Customer!!! I loved it!!!

Awesome storage facility

David awesome guy! Definitely made me feel welcome and comfortable using Istorage as my choice.

Most fun experience! Super cool staff!

iStorage Ferndale has been great. We placed items in a unit for short term, but it's been such a good experience and we feel so comfortable our valuables are in good hands, we have not rushed to get them out. Staff is always friendly, helpful and full of good energy. Only wish the bowls of free candy were available again.

This facility provided everything that I needed and always worked in a timely fashion! David was a great help with the process and made everything simple and easy for me! 10/10 would recommend

David and Sharon were very helpful. David called after 1 1/2 months to tell me about an opening!

Very nice and helpful service. Definitely recommend.

Very helpful service. Kind and understanding.

The staff is so helpful and I feel very comfortable with my valuables on their property. I would highly recommend them for your storage needs.

Wonderful service thank You

Kuddos to the staff, specifically, Mr. David M. for assisting my grandmother. Excellent customer service!!

Storage manager Mr. Dave was awesome in assisting and giving direction on where to go to clean out our storage space. We needed assistance with getting into our unit, he immediately came to help with the matter… Our Hero

David is awesome! He made renting an storage unit a breeze. Can’t thank him enough!

David is a true professional! And I’m glad to know him….

Fast and friendly service with good rates on units. 10/10 would recommend!

I had a great experience renting my first storage unit. David was clear with my options and friendly!!

David is wonderful to work with. Realty appreciate him!!

Great service!

Exceeded expectations, very pleased

David was very informative, professional and knows his business.

My first time here at I storage was great.Mr David was very helpful,patient and pleasant to do business with.

This was a great place to store my seasonal things. Easy access, very friendly staff, and a clean facility!

Service level was good, David was excellent to work with. I’d hire him at my business. Honest and straight forward very customer focused.

Quick service!

Amazing service!

I had a wonderful service at this place David was amazing

Dude was super friendly and professional. Pleasure doing business

Awesome Service

Great service from David! Highly recommend this location!

I had the opportunity to work with Sharon. Great customer service! She was extremely helpful through the process of my rental. Sharon went above and beyond to make this a great experience.

This is a great place! David is extremely helpful and friendly. Top customer service!

A clean and safe place to leave your treasures. I've been dealing with them for years and the manager David is extremely helpful and will do whatever he can to make your experience better.

I had a key break off in my lock. Mr. Mayes took care of the problem, and fixed it quickly.

David is absolutely AMAZING!! He helped me with my move and took away all of my worries! Excellent customer service!

David has been so helpful and made this whole process just effortless!

Accommodating and friendly. Been a customer for nearly a decade and they've always taken care of me.

Great service. All my storage needs have been met at iStorage.

David was a awesome sale associate

David is the best. Very helpful and supportive. Won't steer you wrong. Greatly appreciated for the services.

Great customer service.

Good service

David is awesome, very helpful.

David was awesome. He went over information flawlessly and answered any questions before I needed to ask.

David was very professional, he was kind and helped me with my storage unit. Not only was he kind and helped with my storage, he gave me the best rate.I got the best storage for a great price!

Wonderful and friendly service from Sharon and Ariel. Thank you !

Sharon was super helpful signing me up, and finding the best storage unit for my needs. The facility is great, the staff is helpful. Would highly recommend this company if you are in the market for a storage unit.

I received Excellent customer service experience from Mr. Dave.

Man at the counter was the nicest person I have ever dealt with at a storage facility. Nice clean place too.

David was more than generous with our occupations of helping us with the unit and helping us on our way throughout our time here at istorage want to give a big thanks to the gentleman and everyone here

Great customer service only place ill use for storage!

Very helpful and friendly staff.

David is the best. He was so so helpful. My daughter is moving back to Michigan from ATL. He was always available, kind, knowledgeable and helpful!! Thank you David

Front desk was great!!!

Very clean and great management.

Great place, clean and easily accessible. David was very helpful. He is professional and has great customer service!!

Very nice and helpful! David is who helped me with my entire process. David made it easy and answered all of my questions honestly. He was also very patient. I highly recommend this business.

Worked with David Mays to rent my unit. He was fast and efficient. Great experience!

They're all angels that work here!

Great job 👍

iStorage Ferndale has been a great spot to store our treasures while we renovate our home. Everything is easy to use and find. The large units downstairs, while a bit pricey, are perfect for this transition as you can drive in load up or unload with ease and be out just as quick. Likewise, one of the employees, David, is extremely helpful, kind and generous to those in the building. It's really refreshing to have a kind soul like that around. Thanks a lot for your patience and understanding David!

Really great people. Super helpful and responsive.

The sales person was the best fast and easy process ever thank you mr. Dave

David is the best ever he is so amazing thank you very much

We only had our unit for a short time but David was wonderful - so helpful and so responsive and if we were going to stay longer, I would've kept our unit just to keep working with him! Highly recommend.

Thank you for the great service

Thank you every helpful

Top notch customer service from David!!! Couldn't have been a better experience!!

David is amazingly helpful, I definitely recommend checking them out!

Very helpful, honest guy! Knew how to accommodate my needs and made sure I was comfortable making my decision. I would recommend this place to all of my family and friends. I am happy I chose this place

David provided excellent customer service very kind and helpful. Thank you Beth

This is the best storage facility in the Metro Detroit area! David was EXCEPTIONAL in helping my mother and I with all of our concerns/needs and was extremely hospitable. I would highly recommend this storage facility to anyone!

David was a great customer service associate. He made sure that I got the exact storage unit needed. This is why I highly recommend iStorage.

David is awesome! So helpful🤗

Thank you for the wonderful service

Hey guys came back to see David at "I Self Storage" here in Ferndale totally Awesome!.. I hadn't seen him in 11 years need some help Right on time as usual I love this place everyone come check it out you won't be disappointed " I storage" Rocks Ferndale later!!! 🥰

David is so accommodating and makes sure he’s doing everything he can to find the best storage unit for your needs at the best price. I really can’t say enough nice things about him and the service he provides. Thanks David!

The absolutely best customer service experience I’ve ever had! Plus the units are clean and safe. I love being able to drive right in!

I gave 5 stars because I always get 5 star service here. This is probably my 4th time storing my belongings at this location. It is safe, David is always pleasant. The pens and candy are a double plus

David is the best help you could have here. Awesome job!!

David is incredibly professional and customer focused

Really great customer service here. Kind, helpful and responsive. The facilities are also clean and well maintained. The gated access so you can load and unload out of the weather us also anhuge bonus.

David is such an amazing person. Thank you for everything you do to help us and everyone else out.

I want to thank David for the outstanding service he provided for me and my wife

Thank you for your help

David Mays was amazing! He was informative, efficient and professional. I’m not a fan of storage centers, but Mr. Mays has renewed my belief that exceptional customer service exists. I would recommend iStorage and Mr. Mays to anyone needed services.

David did a great job thank you for your help

My name is Ryan

We have been storing our items at I-Storage for a few months. This is the 1st time we have had to use storage. The process was great. David was helpful, knowledgeable and provided excellent options and customer service for our needs. Of course this meant to be short term but I will make sure to refer everyone I know here.

David is amazing!!! Thank you

David was awesome!!!! David was so helpful & professional & made my storage needs possible! He was accurate about the size I would need. Just a pleasant experience All around! I recommend this place for your storage needs

Very nice facility, The Best place to go if you want GREAT CUSTOMER SERVICE!! David, I think was his name will make your storage needs easy& fast & hassle free

Affordable, safe and clean! The office staff are very friendly and helpful.

Excellent service!

David at this location is honest, friendly, and provides the best customer service to his customers.

David was one of the most helpful and professional people I have ever dealt with. Doing everything he can to make sure I got the best deal possible.

Smooth experience. Professional and friendly staff.

David was such a great person! I loved the fact he was such an open book to my imagination. Thank you so much.

He was very nice

David is a very nice and calming person, he very excited and understanding… I would love to come back any time

Great experience with this storage provider! From customer service with David at the front desk to accessibility of unit and price. David is a wonderful and caring person and was willing to go the extra mile for me and showed me right to my unit. I went with this service after a recommendation by my sister who stored here. Would highly recommend!

My experience was amazing David help me an he was awesome an I understand everything well he is very nice an I’m excited to have come here for storage help thank you again an keep up the good work god bless Juanita as your customer

David was as helpful as could be. The facility is clean, well-lit, and runs like a well-oiled machine. Would absolutely store here again in the future.

David May's Property management us phenomenal. Highly recommended!

David is doing a outstanding job. Keep up the good work.

David was amazing getting me checked in. Never thought I would be impressed at the process of renting out a storage unit, but truly was!

Amazing easy and very lovely clean space taken care of everything down to the smallest details amazing service 100/10

David did a really good job & was really sweet

One of the best storages around.

David was so kind and helpful! He was able to get me into a unit on such short notice. Thank you so much for your help. I know that my belongings are in good hands. He is a great representation of this business.

David was just absolutely Great!!! Being that I implement customer service survey’s , I Give him an Att.

Very good. Use them.

Great experience pretty upfront great customer service very clean and nice storage you unit I would definitely recommend to everyone!!

GREAT CUSTOMER SERVICE ! Would highly recommend !

Excellent service

I use my storage unit infrequently, but ran into a dilemma as a result. Dave was extremely helpful and resolved the problem quickly. It is a rare occurrence to receive such excellent customer these days.

I've been 10 year customer of the Ferndale location, currently rent 2 units and have always been happy with this facility. As long as Mr. Mays is managing it, I will continue doing business there!

Great serviceHere at Ferndale David did an outstanding job

We had outstanding service I really appreciate David and Tee for doing a wonderful job

Amazing service. The manager was fantastic: high energy, helpful, and kind. Loved that we could do everything online. The unit was 100% ready for us. Could not have asked for a better experience.

Sharon was filling in for Dave today and she was absolutely amazing. She was able to help me and she helped another customer who was heading to work at the same time, without either of us feeling neglected.

David has been extremely helpful and answered all of my questions diligently.

Nita And David is two Amazing staff, very Helpful and extremely friendly showed me the actual units per Size I recommend them very HELPFUL Five STARS ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️ To it’s FULLEST

Exceptional service and experience. Dave and the iStorage team were great and very professional. I would recommend them to others needing storage options.

I have been with this Storage company for a minute. DAVID MAYS, words cannot explain this Gentleman!!!! IStorage Self Storage, should be Honored to have a person as knowledgeable and Caring as David is. KUDOS MR. DAVID MAYS!!!!

Very easy and friendly check in! Thanks Enita! Wil look forward to coming back

Love the service

Can a jobDavid and Tina did an outstanding job thank you very much

The staff at I-Storage (Tanita and David) were extremely helpful on helping me with my aunt's storage unit. They removed all the stress I was dealing with clearing out the unit. I would definitely recommend their friendly customer service!

Great experience. David is amazing, helpful. We had a situation and He was outstanding and helped up obtain what we needed. Best customer service around.

Very professional staff Nita was amazing and very helpful

Thank you for the outstanding service at ferndale. David always does a great job

Great service , great staff. I have never had a problem. The staff there is fantasic. The Best service ever!

The storage facility is safe and secure, no incident of burglary. If you rent upper level floors there are elevators for easy access. The building is clean There’s a promo going on so ll got first month rent free. That’s awesome

Great way to do self storage

I’ve been storing stuff at istorage in Ferndale for 2 years and everyone here has been reliable and helpful!

My experience there was excellent, David Mays jr and his assistant was very kind and patient with me I will recommend 181 W Marshall st Ferndale self storage to my friends and family.

I came in nervous cause I didn’t want to spend a lot of money but david worked with me and made it a comfortable and affordable experience highly recommend

T and Dave are extremely helpful and friendly. The building is well lit and clean. I'm so happy I found this location.

David was an awesome tour guide. For someone who has never stepped foot in a self storage facility David made the experience very welcoming. He was so patient with showing various storage units till my partner and I settled on the space that fit our needs. All questions he had answers! Not often in a professional setting one makes you feel like family, he did just that! The facility was CLEAN, no odd smells which I was expecting lol. We signed a lease and left feeling confident that our belongings are in good hands! Customer service was 5 star!

David & Tee did an excellent job serving us!!

Dave, is the EPITOME of outstanding customer service and attention to detail. He and his team made themselves available to me within minutes of my on-line registration. Upon first visit to the property, Dave greeted me outside (in the rain), guided me in and escorted directly to my unit. Exemplary professionalism and positive personality! Kudos...to an experience well done!

I storage Ferndale is Awesome, especially the professional and integral services provided by Mr. David. In terms of the electronic signatures… not bad , just cumbersome as related to a few fields. Otherwise. All is well.

My experience with Tanita was wonderful she is so kind and patient I had no problems getting a storage unit last minute

Had a great experience here!

David was amazing. Took care of everything smoothly. Highly recommend.

David’s customer service is the best! He is truly a class act!

Couldn't have been nicer or more helpful. Didn't hurt that they (David & Nita, i hope I got those names correctly) were funny, as well. We needed a good chuckle... no one really gets a storage unit under awesome reasons (for us, a fire). So starting the morning off with some silliness was refreshing. (thank you) :)

Outstanding service here at Ferndale

I really like the service

We got that we got the best service here and I stores in Ferndale thank you David and Tee

Thank you for the great service David and T

The staff was beyond helpful and pleasant

The service was nothing short of amazing, thoural, informative, and very friendly. I will highly recommend IStorage Ferndale.

We have had such a great experience here for years now. David the manager is especially helpful and wonderful! Highly recommend

David Mays was absolutely amazing! Extremely helpful and heartwarming. While going through a rough patch, his warm heart helped Brighten my day! Definitely a man, who LOVES his customers. Highly recommend

Great storage place that I have been to. They actually helped us get a great deal on a unit.

Staff is always professional and cirtious. Clean facility

Great!

Super excited about this place! They helped me pick the best unit for my stuff and budget. Definitely would recommend to everyone!

David is the most awesome property manager ever!! And T is super sweet!! And the candy selection is the best🥳

The management team helped me to get my storage out of storage sale. Thanks Dave and his assistants. You alllll are much appreciated! Most definitely will refer this company and this location 👍🏿

Office staff are great! Super friendly, helpful, and looking out for your best interest! Highly recommended

I’ve never experienced customer service like I did at the iStorage on Marshall street in Ferndale. David and his staff are incredible human beings. The level of service I received is second to none. Highly recommend to anyone in the area looking for a secure, reliable storage unit. A+ experience.

Tanita and David were sooooooo amazing!!! I mean, from the moment I walked in they were so pleasant and bubbly! I would recommend anyone to come here. Very beautiful atmosphere and welcoming place! Thank you Tanita soooo much for being so amazing and making my entire day! May God bless the both of you!

Great experience. Mr. Mays was wonderful. Kind, considerate and helpful.

The friendliest staff! Thank you so much David & Ariel!! Your hospitality goes above and beyond! Was a pleasure meeting you both and making our storage experience amazing!!

We purchased a storage unit at auction and had the friendliest service with Ariel and David. They were very kind and helpful with everything. Highly recommend anyone looking for a storage rental or a friendly smile to stop in here.

I worked with David while my things were in storage. And I could’ve have imaged a better experience. I highly recommend istorage to anyone who is looking for a storage space.

Great process, great communication. Would recommend

So far I have nothing but good things to say about this storage facility. Tanita was very helpful and friendly and coincidentally I met David the property manager who was very friendly. The facility was nice and clean

They've been a great help to me and everyone here is very polite and helpful

David and Ariel are so helpful and kind. They explained options and gave helpful suggestions. No pressure, no hard sell … just helpful and patient with my questions and concerns. Facility is clean, secure and well lit - easy process to sign up. I don’t know why I didn’t come in sooner!

Tee and David are amazing very helpful, wonderful experience! They took great care of me.

Helping me outDavid and toneata did an amazing job helping me out

I thank you very much for your help

This place was just what I needed. Dave' and Tanitas customer service was the best I've seen I would recommend istorage ferndale to anyone with storage needs

TAnita was fabulous Help !! She made our pitches pleasant and easy.

I absolutely love dealing with the Ferndale office . David is so helpful, ALWAYS, professional and it is very well kept

David was very helpful. He found the best option for me and was very kind and thorough. One of the best experiences I’ve had at any place. If you ever come here, ask for David!!

Dave was terrific I thought I just had to forget my valuable items and he made it work all I had to do was communicate

David Mays is an outstanding representative of iStorage Self Storage, Ferndale, MI. Mr. Mays is highly effective, efficient and attentive as he focuses on fulfilling customer needs. Outstanding support to be modeled and commended. Keep up the great work David. We appreciate you.

I stored my stuff at i storage while I was in transition. They couldn’t have been more helpful!! Highly recommend!!

Nita and Ariel were so friendly and helpful. Location is perfect.

Nita and Ariel are great

David was fantastic! He was able to help me out getting my unit situated and provided outstanding service. Thanks!

David is amazing! He was very helpful to my sister and myself. Would highly recommend using this storage company!

My experience with David has been nothing short of amazing. He is alway so pleasant and helpful with any questions or concern. He returned my calls with the utmost urgency and always puts my mind at ease. I can’t thank him enough for his generosity and great customer service.

Dave has been amazing and very informative

Dave is great and the building is very clean!

Great place excellent staff!!!!! David always willing to help customers!!!!!!! Using the Ferndale storage on and off for 5 years and David has always provide great service

Ariel was very accommodating! She went above and beyond to help me find a unit. I was also impressed by the cleanliness of the grounds.

The customer service was fantastic. Really appreciate them waving my late fee as wasn't sure of timing to pay. Also facilities are clean and well kept. Definitely recommend! Tanita and Sharon were great!

I’ve been at istorage for about a year going through a transitional move, with the stress of that it was always a relief knowing my belongings were safe secured in a clean friendly establishment thanks to David at Ferndale istorage!!!

Space is clean, convenient and easily accessed, but really recommend it because of the great customer service. David is friendly, helpful, and goes out of his way to make sure you have a positive experience with Ferndale iStorage. Read the reviews- it’s hard to find this level of customer care anywhere.

I have to give this business credit in the fact that this facility is one of the most cleanest and well organized storage facilities in the Metro Detroit area. The staff are very knowledgeable in helping you with any issues you may have with your move in or move out. Dave is a cool down to earth manager who goes beyond the call of duty to make his customers and staff happy. Nicole is one of the kindest sales associates I met full of ideas on how to make your move in the most economical and efficient.

I’ve been a customer here for more than three years. My experience here has been great. The manager, David Mays, is an awesome attendant. He is very helpful, always gives good conversations and promptly responds to tenant concerns. Albeit, over the years the rent has increased, yet the facility is kept secure and clean. I feel safe keeping my personal items here at iStorage Ferndale.

Love them at this location. In the year I was there they were absolutely lovely and nothing but helpful from start to finish. And the facility is always clean. Definitely would recommend this location.

This is the second time I've leased a unit here. The first time lasted about 6 years. I recently needed another unit and thought about EZstorage on Woodward, nearer to my house. But I had such a good experience at this istorage facility, I decided to stick with the tried and true. The facility is immaculate, accessible, and the manager - David Mays - goes out of his way to assist whenever needed. And I recently met his assistant Tanlita, who is equally as courteous and helpful.

David was upfront and very helpful. Highly recommend coming here!

A1 service

Dave is the most amazing personnel! Very helpful and super accommodating!

We have been customers for a very long time now and thank T and D are fantastic. They are extremely helpful whenever there are any problems. They manage the storage facility very well

From the moment I walked in the door the customer service was amazing which is rare these days. Tanita and Dave go above and beyond to make sure you get the unit you need. They don’t try to sell you on a bunch of unnecessary extras. They’re just down to earth, understanding, warm caring people. I highly recommend them.

Tamiya and crew were fantastic to work with and accommodated all our needs. Clean and friendly place and close to our house. Would definitely recommend!!

Awesome service

Always professional and helpful

David was very friendly and awesome to work with

Dave is amazing. I am so grateful that he works here. He has great customer service

David the manger is a awesome guy I recommend that anyone visit this Istorage asked for David great guy.

Awesome experience I'm so grateful to have visited

Best place to have a storage unit, David was the most helpful with any all questions i had. Never had any issues, they even called me when i was late on a payment to make sure i knew. Best place!

Great service! Highly recommended.

I enjoy My service here and with David Mays help and respect I couldn't be more happier. Thank You.

My Sales Associate David was excellent with explaining all the đetails of my storage purchase. Very pleased with the his customer service .

Danni and David are phenomenal!

David rocks!! I feel this place is the best storage facility in Metro Detroit!! Thanks for keeping my stuff safe!!

David is a great help! Love the units — super easy rental process and reasonably priced. Place is super clean and secure.

The guys that helped me are AMAZING!!! Their customer service was the best I ever experienced in many years...very helpful & courteous!!

They were very friendly and helpful from the very start. They were calling me before I was completed with applying online. Every question I had was answered right away and even went beyond the question to fill in details. Every day that I've been over to my space, they have been there to always smile, wave or say hi. They become part of the neighborhood. mg me

Super Clean Storage place!!! Dave is the best!!!! Entire staff is very friendly and helpful..... Rent Here you won't regret it!!!

They were so nice I was having a horrible day. Moving can be stressful. They were able to make it so much easier. Thank you

Great clean storage facility and EXCELLENT customer service!!! David is the epitome of what it means to be customer obsessed!! He goes above and beyond and I really appreciate that!! I’m telling everyone I know to come here!!

Wonderful management. Great service great facility

Manager very accommodating my Guy💪🏾

Thank you for the great service from start to finish. Will gave me a tour of the facility and I was impressed with the customer service, cleanliness of the facility.

Management is excellent

He’s been a big help in my moving process mans is legit!

Fast, efficient and clean! David was wonderful and welcoming!

It's not often you experience exceptional customer service, but I did! David, you and Sharon are the best, thank you for addressing all my concerns. I can now decluter and prepare for 2022!!

David is very knowledgeable and helpful made the process extremely smooth!! Rented here because of his customer service!

The manager David is a true asset. He is knowledgeable, professional, personable, helpful and he provided me with excellent customer service.

Customers are very helpful with whatever it is I need done

David was excellent to work with & beyond great communication and service

Very pleased, David went above and beyond to make sure I was taken care of. Good experience! Recommended!

The staff was excellent friendly especially Mr David i felt like I was family 👪

Great customer service. Wilbur and Dave were helpful, professional and a pleasure to work with.

Highly recommend iStorage in Ferndale. Will at the desk was very helpful. My unit was cleaned and ready for me when i arrived.

Wonderful staff my Fav person David you rock!!!!!!!

Great experience from start to finish. Dave is top notch and goes above and beyond in being helpful and attentive. One of my best business experiences in some time.

The manager David Mays Jr is amazing. He will work with you on anything you need. The place is very clean. The units are very easy to get to.

My mom has been utilizing iStorage Self Storage for years. Since her passing, I am doing the same. Impeccable customer service.

Spectacular service! David was so helpful, honest and informative! He helped us find just the right climate controlled unit in the right size and near an elevator!

David is very kind and easy to talk to! He walked me through the units and helped me select the one I needed. Would recommend.

Great and clean storage facility safe and well lit staff is friendly and helpful

Great service!! Helpful and caring. In person service is incredible.

He did a great job in helping me out

David was very helpful and good attitude. Which is hard to find these days. Will recommend to others.

David is the most courteous and professional employee. He was very helpful!

We had a great time at iStorage. The customer experience was better than I could ever imagine and Susan took great care of us. Highly recommend to anyone looking for a storage unit.

Great service today! Sue was so helpful and nice! Recommend this place for anyone needing storage. Fantastic customer service.

Great customer service. I was in and out and received a fantastic rate!

Great service. Quick and easy.

Extremely helpful and friendly. Highly recommend, it made my move much smoother

I highly recommend iStorage! Very friendly & professional!! David is absolutely Amazing! Always there to help when you need him.

David did a great job in helping me out

David is awesome. Was upfront and polite the entire time. He walked me through the whole process step by step. The facility was also very clean and easy to access.

David always takes care of us!!

From the initial phone call to today, your employees have been nothing but exceptional. David (Ferndale, Mi) continues to provide superb customer service when calling to let me know I'd put the lock on incorrectly. David answered all my questions. Being a first time renter, I had plenty. The experience has been a great one so far. I am a very satisfied new customer.

Dave is awesome. I highly recommend using iStorage.

David is such a helpful honest guy. I rented here for three months and he never let me fall behind! The storage place itself is very easy to access anytime of the day and very secure.

Great staff easy to work with. This is a good choice for a storage unit

Very good service

Great storage facility. David was extremely helpful. I had a lot of questions and he answered all of them. Very knowledgeable. Facility is very clean. I recommend this location.

We desperately needed a storage space and David was a huge help in the process! Definitely recommend!

David was friendly thorough and fast. He explained the service and benefits of using their service. Very good experience

The best storage I have ever used...and the employees are outstanding!!

David went above and beyond to help me out. I highly recommend them for his customer service.

Excellent

Great service. This is my second time renting a unit here, and as other reviews have said, David is fantastic. Would not rent a unit elsewhere.

I have been a long time customer of the Ferndale location. The customer service has always been friendly and helpful. Most of all, the manager, Dave, has always been a godsend. He is considerate and enjoys being a positive representative for iStorage. Because of his depth of service, I would definitely recommend this place. using

I really don't think any place could be any better. The service, every time is beyond extraordinary. Keep it up!

Really convenient and perfect for quick storage space drop off

OMG David is AMAZING!! Customer service is 2nd to none!! Very nice and professional!! I will not get a storage unit from anywhere else. I highly recommend them for ALL your storage facility needs.