Storage Units at 181 W Marshall St in Ferndale, MI 48220

Storage Units at 181 W Marshall St in Ferndale, MI 48220

 

Nearby locations

Available units

  
Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...
Google
Jul 08, 2020

Good service one of the best

Google
Jul 06, 2020

I was able to call in and Danny was very willing to help. I was able to see the unit I wanted and it was perfect. The facility is very clean! Customer service was superb. Very fast service. Quick and efficient.

Google
Jul 06, 2020

Thoroughly enjoyed my move-in process. Very helpful and cheerful staff. Great rates too.

Google
Jul 04, 2020

Storage units are storage units, what made me give this place 5 stars is the customer service. They go above and beyond for the customer which makes me want to spend my money with the company!

Google
Jul 03, 2020

Dave is awesome and the place is really easy to use

Google
Jun 29, 2020

Danni and Dave are the best!! Can't nobody beat them!!

Google
Jun 29, 2020

Danni and Dave is the best Awsome!!! Make you feel like family!!

Google
Jun 27, 2020

David and Dannese were very helpful and friendly. They made me feel very comfortable and excited about getting my first storage unit. :)

Google
Jun 27, 2020

Danny & Dave were a tremendous help to me during my time at I Storage. They truly care about the customer.

Google
Jun 26, 2020

Thank you David greatly appreciate your helpfulness and great service thank you so so much

Google
Jun 23, 2020

I’ve moved many times, all over the country and have used a number of storage unit facilities. I am not speaking hyperbolically when I say that this iStorage in Ferndale (Manager Dave) is hands down the best experience I’ve had. From the moment he answered to the phone until making sure that I was taken care of at check out, this location is friendly, safe and professional. You would be making a mistake to not use this facility for your Greater-Detroit Area needs. Thanks, Dave.

Google
Jun 17, 2020

David is great and patient, he went above and beyond after we were having trouble renting online! Thank you David Danese!

Google
Jun 17, 2020

Great Service! David was very helpful and cheerful!! Definitely recommend!

Google
Jun 15, 2020

Great customer service they seem to aim make sure there customer are happy. If you need something just ask they try to find a solution.

Google
Jun 13, 2020

No pressure and good customer service

Google
Jun 09, 2020

David was a pleasure to work with very Professional and Very Helpful.

Google
Jun 09, 2020

The manager Dave was absolutely honest and upfront about everything. He made my decision to rent a unit extremely easy. The units are very clean, reasonably priced and climate controlled. I would recommend this establishment to anyone. Pleasure to deal with.

Google
Jun 06, 2020

Danny and David are friendly and always helpful, I really appreciate working with them!!

Google
Jun 06, 2020

Talk about teamwork!! I walk thru the door and Danni greets me with a smile and some positive energy. We do the dog and pony and she gives me the tour and as we walk back she asked "Would you like to let your truck to start moving things into your unit? " I so frivolously say , No they're fine. She says, you sure? Time IS money. We walk thru the door (and here's where it gets crazy) I start the paperwork and David comes out the back, introduces himself (of course) checks on his teammate (nice) and almost in the same moment my guys walk thru the door to get away from the heat (...thats a my bad lol) needless to say we laugh they pull in great time great service!!! Would recommend

Google
Jun 04, 2020

Woman by the name Danny was excellent help.

Google
Jun 03, 2020

I’ve been a customer of iStorage for a few years and before the name change of Simply Self-Storage— it’s been a great experience with the man in charge of that location .. the friendly and awesome, Mr David! He’s very professional and forthcoming! Although I had a hiccup in the third year of being there, I had trouble accessing my email because it was full not no one’s fault but mine. I missed a payment and thought I had time to pay with a late fee. Right away after that grace period—-it went to auction very quickly and I didn’t agree with them on that but I understand business is business.. BUT if you have a customer who’s been on time every month and has communication with you.. things could have been done differently in contacting the units owner’s to warn them about it ( the auction ) not just by email. Sooo long story short. I’m a wedding planner and all of my things were auctioned off because I didn’t receive the email in time. I had to start everything all over. I was so hurt! But again business is business. Mr. David apologized for his part. He is very nice gentleman. And I understand. Since then that experience has shown me to invest more in your investment and to not take the smallest things that are great for granted!

Google
Jun 02, 2020

I've been with my storage unit since 2016 and the only thing that has remained professional and consistent is the Property Manager Mr. David. Very professional, outgoing, friendly, and made my in moving in transition a breeze.

Google
Jun 01, 2020

Quick, friendly, and efficient service right in the neighborhood!

Google
Jun 01, 2020

The best place to store your valuables: clean, organized, and wonderful communication. This place is so wonderful because of David and how he treats people. He is prompt and carries out his job with enthusiasm to help customers the best he can. Our experience here at the Ferndale iStorage was the best thanks to David and all he has done for us. If you’re considering using this location, I highly recommend it. Thank you David for taking care of us, we appreciate you for everything you do and going above and beyond for us.

Google
Jun 01, 2020

The facility is extremely clean, well maintained, and the space for storage is plentiful. However, what made this place shine was the customer service! David is an all star and a really friendly person. If I ever need storage space again I will come back here just cause of him!

Google
Jun 01, 2020

I really like there professional work in there business and how they approach there customers with assistance. Dave was very professional with his and gave me great assistance. Thank you

Google
May 31, 2020

Great Service and the manager is amazing. Units are clean!! And they really do help you out!!!

Google
May 30, 2020

Best Service ever!!!! I really wish customer service was like this all around! Both Dani and Dave put Goodness in service when it comes to customer service. Place always tighty, and clean, or being cleaned! The best service I had all around in a long time...""Thank you Dani and Dave for the Delightful experience as a customer always a pleasure each and every time I'm there!

Google
May 30, 2020

Danese did a great job with our move in and I want appreciate David for his help

Google
May 26, 2020

Dave and Danni run a great place. Very clean and easy to rent a unit.

Google
May 26, 2020

They were speedy and extremely helpful! They make it such a pleasant experience!

Google
May 26, 2020

David was super nice and very helpful. He made the rental process very easy, and the facility is clean and safe!

Google
May 26, 2020

This place has always been great for me. Easy sign up and the staff is awesome. Highly recommend!

Google
May 26, 2020

They were very friendly and professional in the manner they answered my questions. They were knowledgeable and helpful, without being “pushy”. They provided option for me to consider, without me feeling as if I was being pressured.

Google
May 22, 2020

Very detail oriented and customer focussed.

Google
May 20, 2020

Great place. Super clean. Easy to get in and the price is good for being in downtown Ferndale. I always thought that storage lockers were sketchy but I felt really comfortable leaving my possessions there. Dave is awesome. He explained the pricing at a detailed level, worked quickly with multiple customers at the same time, and made me feel comfortable leaving my belongings in iStorage.

Google
May 20, 2020

Great service and price! David was extremely helpful!

Google
May 19, 2020

Dani and David were a great help in having the supplies we needed preparing for our move to include boxes and wrapping bubbles.

Google
May 18, 2020

Such a great experience at iStorage ferndale.. Dave and Danny were so helpful and knowledgeable....will come back...

Google
May 16, 2020

Danni was fantastic. Didn't expect this level of friendliness from a storage unit place. That was when I moved in. 5 months later, I moved out and compelled to double up on my review. Danni and David have seriously impressed me by the service. I've had some unusual circumstances and they've treated me like a small town friendly neighborhood long-time customer. I don't review much but these guys and their business absolutely rock.

Google
May 15, 2020

Dave was extremely helpful with my storage locks and I couldn’t be more pleased with how willing he was to help me with this matter!

Google
May 12, 2020

Service is on Point! Thanks David and Dannis!

Google
Apr 29, 2020

Just wanna thank the Mgr David at i storage. I was in a rush and needed some help and he made it an easy stress free process. Definitely recommend him and I storage Ferndale to anyone who needs storage.

Facebook
Apr 29, 2020

The staff is extremely kind and helpful.

Google
Apr 18, 2020

The Ferndale location has a great staff of employees that will call you for any questions that you may have. Dave and his staff are great at I-Storage. Keep up the good work. You all be Bless.

Our Website
Apr 16, 2020

Great!!!!!

Google
Apr 15, 2020

Thanks to the wonderful service provided by employees David and Danese during the COVID-19 pandemic, I was able to settle my payments and was manage them better thanks to their help.

Google
Mar 18, 2020

The office staff are super friendly and helpful.

Google
Mar 16, 2020

D&D were so helpful couldn’t imagine a more helpful pair.

Google
Mar 15, 2020

David was so professional and efficient and super friendly ! Definitely glad i chose this storage facility!

Google
Mar 13, 2020

David was great! Thank you very much for your help.

Google
Mar 13, 2020

David and Dennis was the best ever they helped us with all our needs thank you so much for the wonderful things you have done

Google
Mar 13, 2020

David did a wonderful job in helping us we want to thank him and Dannis for there help.

Google
Mar 13, 2020

Very friendly and knowledgeable staff. Very convenient and affordable place to store items

Google
Mar 11, 2020

David was great help , excellent service!

Google
Mar 11, 2020

David was more than helpful compared to any other location I've been to. Istorage or other storage facilities.

Google
Mar 10, 2020

Excellent service! Highly recommend

Google
Mar 10, 2020

David was extreme helpful! Showed different size containers and was super nice!

Google
Mar 05, 2020

D&D are fantastic staff members. They took good care of me and gave me a smile to leave with.

Google
Feb 29, 2020

David help me, my mom & my sisters get storages. We all ended up moving at the same time. He is always there whenever I forget my code as well!! Excellent customer service! 🙏🏼🙌🏼

Google
Feb 29, 2020

David - what a delight! So refreshing to deal with such an upbeat and happy person! Customer service here is incredible.

Google
Feb 28, 2020

Went to view 3 units. I appreciate Danni and David for showing me the units and giving me fantastic customer service. I bought a lock and a few boxes. The units are affordable. Thank you so much Danni and David. I definitely recommend this place. My mother stored here and nothing but great things to say. The facility is clean well kept. Ask for Danni and David D&D

Google
Feb 27, 2020

Danny was wonder, quick, professional and introduced herself and shook my hand.

Google
Feb 25, 2020

Dani and Dave welcomed us with a smile and were very helpful in helping us find an affordable unit close to the elevator. We shared laughs about creating this review because my grandma called Google Review a "Googlie Gloo." Danny gave us lots of delicious candies and had very calm positive energy. Great experience!!

Google
Feb 25, 2020

Dani and Donna were very friendly and wonderful. Super knowledgeable and helpful!!! Wonderful staff!!!! Spaces were clean and easy.

Google
Feb 25, 2020

Danni and Donna were very helpful and friendly recommend this storage facility

Google
Feb 25, 2020

Donna and Danni where fantastic

Google
Feb 22, 2020

Hi I am my name is Theresa Foster and I have been renting from Istorage for four years. Dave and Donna has always given me great customer service I will definitely recommend you guys in the future and once again thank you for the excellent service. Dave and Donna has been awesome every time I needed some help.

Google
Feb 19, 2020

Goood customers service by Danni

Google
Feb 19, 2020

Absolutely amazing and helpful staff. Dani & David were fantastic. The facility is also super clean.

Google
Feb 18, 2020

Excellent customer service Danni and David were awesome.

Google
Feb 17, 2020

David is a hugger and I love it.

Google
Feb 17, 2020

Great service, quick tour. When we decided to go with a bigger unit it was really easy. Danni and David are awesome!

Google
Feb 17, 2020

I went to Ferndale IStoage & Manager, Danni was all about taking care of my business. Thanks

Google
Feb 15, 2020

David and Tiffani are friendly, honest & accommodating. Fast & easy service. Moved in same day! Highly recommend.

Google
Feb 15, 2020

Tiffani and David are the most awesome!!! They are efficient and helpful and professional. Worth their weight in GOLD!!!

Google
Feb 15, 2020

Tiffany and David were extremely helpful to me.

Google
Feb 15, 2020

Tiffani and David have gone above and beyond to help me in a critical situation. I appreciate the professionalism and the friendly knowledgeable service that I received on extremely short notice. Thank you Your employees are invaluable

Google
Feb 14, 2020

My name is Marquis and I was helped by David. He was extremely generous as well as made sure I knew exactly how much I had to pay and all details involved... Place was clean and I highly reccomend it to anyone looking for short term or long term storing facility

Google
Feb 12, 2020

Clean convienant. I've been using the facility for a few years now. The online pay system is a good system and the open hours are great. The employees have been very good with any questions I've had. Recommended. Ask for Danni or Dave, more than willing to help.

Google
Feb 07, 2020

WONDERFUL SERVICE!!! Danni was awesome. Answered all my question and may the experience a great one

Google
Feb 07, 2020

I just went in to view a few units and I must say the reviews weren’t wrong. The facility is clean and neat and very kept up. I appreciated the customer service from Dani & David. They were informative. I am moving in March and I’ve been pricing and there pricing are the best! I would definitely suggest this facility to others they really are amazing here. Great welcoming coming and and wonderful service. Thank you Danni and Thank you David!

Google
Feb 05, 2020

When I went in to the office David was very nice and polite. He greeted me with a great smile and assisted me with all my needs. Great Customer service is hard to come by and David represents great quality service very well. I highly recommend istorage.

Google
Feb 04, 2020

Excellent Service. Thank You for hiring people who truly represent your company and reassures me everything is safe, clean and perfect. David and Danni were awesome.

Google
Feb 04, 2020

Danny & David are fantastic representatives. Friendly, courteous and knowledgable.

Google
Feb 03, 2020

This is arguably the best option for inside storage in the Ferndale area. The facility is quite conveniently located and in a very nice neighborhood of Ferndale. The building is always clean and well kept. The units are all easy to access. The staff is always helpful and available. Especially the manager David Mays. This guy really understands the fundamentals of comprehensive customer service and is always willing to provide it. I only have one recommendation... Make your payment on time or early when possible. If you don't you will experience fees that will be accompanied by a burning sensation that may last for several days. You may also develop a negative opinion of the self storage industry if you do not make your payments on time. I hope this review will help you with your decision.

Google
Feb 02, 2020

I would like to thank everyone at Istorage they were very helpful,especially David! I recommend istorage ferndale to anyone looking to rent storage space.

Google
Feb 01, 2020

Donna and David are ABSOLUTELY THE BEST!! Istorage needs more employees like these two! WONDERFUL! AMAZING! LOVE THEM!!

Google
Jan 31, 2020

Great employees. Clean, and easy in/out

Google
Jan 30, 2020

So great! Donna and Danni are the best, so helpful and wonderful personalities! David took care of showing me around was great as well!

Google
Jan 27, 2020

Dannis was helpful Teo me she help me out when I thought I was going to be at a list thank you so much your a life saver

Google
Jan 25, 2020

The facility was clean and the staff is very professional. Special thanks to manager David who does a great job.

Google
Jan 25, 2020

David and Donna are great. Super personable. Clean facilities. Can manage your account online. Highly recommend.

Google
Jan 24, 2020

Danni and David were really polite and helpful will recommend them to anyone.

Google
Jan 24, 2020

Danni and Dave were Awesome!!!! They gave us great cutomer service

Google
Jan 22, 2020

Danny was awesome! Great customer service and very friendly. I highly recommend this location and her

Facebook
Jan 20, 2020

The staff is friendly and helpful, the facility is clean and convenient. Very affordable too.

Google
Jan 20, 2020

Danni and Donna were so helpful getting me set up. The facility is clean, convenient, and affordable...couldn't ask for more.

Google
Jan 18, 2020

Danni and Donna are great! Very helpful and really quick process. The units are nice and clean 😁

Google
Jan 18, 2020

Danni and Donnamarie were awesome. The service is outstanding and beyond helpful. Thank you for making this transition smooth and beautiful!!!

Google
Jan 17, 2020

Great service thanks!!!

Google
Jan 16, 2020

Great service, safe and easy move in.

Google
Jan 05, 2020

Great service !!!

Google
Jan 04, 2020

I have used this storage facility for years, and couldn’t be happier with it. The manager is awesome, and has always treated me like a friend. Excellent customer service! Highly recommended!

Google
Jan 03, 2020

I was able to save money storing here. The facility is clean and the customer service here is truly amazing. David and Danni are amazing. They are 100% helpful. They helped me save. No issues here. Anytime I had questions They were truly knowledgeable. I love this facility and this is the place I will always go. ASK FOR DAVID AND DANNI!

Google
Jan 01, 2020

If you don’t give David a raise... right now. Lol! Seriously, he’s a great and honest salesman. Keep him! He’s a gem!

Google
Dec 30, 2019

Danni and Dave were SUPER helpful from the moment I walked through the door up until the time I got back in my car. Walked me through several units and got me a price I couldn't find anywhere else. I would HIGHLY recommend iStorage and if possible, ask for Danni or Dave!🙂

Google
Dec 29, 2019

First time using a storage unit and David made my experience easy peezy!!! The facility is clean and easy to enter and exit. If I need a unit again I’m coming back here!!

Google
Dec 21, 2019

The David & Danielle aka "the dynamic duo" have been soooo helpful! I have been renting here for years 4+ years and it's been a pleasure! I am in the process of upsizing (bigger space) my unit at the same location and they have been super patience and flexible and helped my transition smooth. Thank you!

Google
Dec 20, 2019

Drew and Dave were both were very polite and awesome to work with very excellent customer service and look forward to doing more business with in the future.

Google
Dec 18, 2019

This is an amazing place!! Every time I come in David is so polite and he helps out tremendously !! Great place, Great Guy!!

Google
Dec 18, 2019

Great place excellent staff!!!!! David always willing to help customers!!!!!!! Using the Ferndale storage on and off for 5 years and David has always provide great service

Google
Dec 17, 2019

The customer service here is beyond excellent, facility is clean.They go out of the way to assist you in finding the right size unit.I would definitely recommend this place

Google
Dec 16, 2019

Nice friendly helpful staff!!! Love this place!!!!

Google
Dec 16, 2019

David is the best!!! I give this place 5 stars!!--☺☺

Google
Dec 16, 2019

Danni is so nice and really helpful!

Google
Dec 06, 2019

Great customer service from Mr. Andrew at the Ferndale iStorage. Keep up the good work!

Google
Dec 03, 2019

Great customer service clean storage units and easy access to storage units!!Thanks David and Dani!!

Google
Dec 03, 2019

David and Danni were great. Go see them. Clean facility. Great customer service

Google
Dec 03, 2019

David and Danni did a great job

Google
Dec 02, 2019

Drew and Dave are awesome

Google
Dec 02, 2019

I had a great experience at this location. David was very helpful, knowledgeable and pleasant. His customer service was superb! I will definitely return if I ever need to use storage again!

Google
Dec 01, 2019

David Mays Jr. is absolutely the "BEST"! David is excellent at customer service, extremely knowledgeable, and an all-around great person. iStorage should consider him their best asset. Great job David Mays Jr.!

Google
Dec 01, 2019

David is very helpful and amazing, I really appreciate him and the help and time that he gives his customers(me). Exceptional service!

Google
Dec 01, 2019

Great Service!!!!

Google
Dec 01, 2019

This is an AMAZING STORAGE place! I absolutely love it. They are very professional and they provide great customer service. The place is clean and the up keep is AWESOME!

Google
Nov 27, 2019

David did a great job

Google
Nov 22, 2019

Absolutely love the dynamic trio! Andrew, Danni and David... great prices and great service! And they have a ton of candy at the front desk..

Google
Nov 22, 2019

Dave and drew were great. Drew showed me 2 diffrent units . Took his time with me and got me the best deal for the unit 10x15. Would recommend this storage facility to any one.

Google
Nov 22, 2019

GREAT SERVICE AND VERY FRIENDLY STAFF DAVID AND DANNI ARE AWESOME

Google
Nov 14, 2019

I always receive stellar service!

Google
Nov 08, 2019

Great storage facility, Dannie and Dave are the best!

Google
Nov 05, 2019

Dave & Drew were very helpful.

Google
Nov 05, 2019

Amazing customer service!!!!!!! Very friendly! Clean!

Google
Nov 03, 2019

Great Staff and clean facility. 100% recommended.

Google
Nov 02, 2019

Danny and Dave are such wonderful people. Very polite and helpful. I am please with my experience here at the Ferndale location. Enjoyed the tour with conversation and laughter

Google
Nov 02, 2019

David and Danni are amazing. When you get there ask for them. The facility is clean and the customer service is amazing! I recommend this place for anyone storing. All inside and no problems. Best storage I've had.

Google
Nov 02, 2019

David and Dani did a great 👍🏽 job in helping me out. Thank you

Google
Nov 01, 2019

I have been to a lot of storage units getting quotes and I wish I had found out about this place sooner! Danni and Dave were very professional, friendly and very helpful! I had lots of questions about my move and different units they were both patient and knowledge. Also there prices were a lot cheaper!

Google
Oct 30, 2019

Love this storage place. Great customer service. David was very kind and helpful. I definitely recommend to anyone who’s looking for a storage facility.

Google
Oct 27, 2019

David is so helpful!! I really appreciate him.

Google
Oct 27, 2019

The customer service was amazing, David is a great employee who actually cares about the customers. The free month deal is very helpful

Google
Oct 27, 2019

Customer service was Excellent ,very helpful

Google
Oct 24, 2019

This team was amazing. I view the facility and it was clean and the customer service is amazing! When i came in

Google
Oct 23, 2019

This facility is clean with fantastic customer service. David and Danni were just amazing. They welcomed me with open smiles and great happy welcoming. They are my angels! I recommend this place. Second time coming here and I am never disappointed. Thanks David and Danni. Ask for them when you get here.

Google
Oct 23, 2019

Exceptional customer service....professional and welcoming. Pleasure doing business!!!

Google
Oct 23, 2019

David and Danni were amazing. Clean facility. Wonderful customer service. I recommend this storage facility. Make sure you ask for David or Danni. Perfect duo!

Google
Oct 22, 2019

I used iStorage for all most a year! David and Danni were so polite and respectful!! I give both of them 5 Stars!! Thank you for all your help!!

Google
Oct 21, 2019

Very clean and organized facility. We keep coming back for all our storage needs. Shout out to David for always being helpful, patient and smiling.

Google
Oct 21, 2019

Clean, Accessible, and extremely friendly. David is always available to help, and an absolute pleasure to do business with. We are on our 3rd locker with him over the years.

Google
Oct 21, 2019

This is the first time we are using a self storage unit and I must say this place is great! The place is neat and clean! I would highly recommend this place! David and Danni are both awesome! They are very friendly and informative! I love that this lease is month to month!

Google
Oct 21, 2019

This place is awesome! The staff is extremely friendly! The place is nice, neat and clean!! The size of the unit was perfect! Just the size I needed! It's great price and only monthly leases. David and Danni were great help to us! Will definitely be recommending!

Google
Oct 21, 2019

Dave and Danni are the best! Very helpful and very cheerful! I never expected signing up for a storage unit would be so enjoyable.

Google
Oct 19, 2019

The worst customer service

Google
Oct 18, 2019

David did a great job for me. Thanks

Google
Oct 16, 2019

I really appreciate the customer service I receive here at your Ferndale facility. In particular from Dave. In a time when good customer service seems to be a thing of the past; it is so refreshing to know you will always be met with a smile. know

Google
Oct 16, 2019

Great service and clean facilities I suggest this storage unit for every one . Manager is extremely helpful

Google
Oct 15, 2019

A little expensive but Dave the property manager is hands down the best! If you have any problems or questions at all he will make sure he takes care of you! I would rent there again just because of him.

Google
Oct 15, 2019

My first time storing anything and found istorage online and checked out the reviews. The person I dealt with, Andrew, is extremely helpful, friendly, answered my questions, and showed me around. The place is clean, well organized and secure. Plus! Reasonably priced and in a great location. Definitely check this place out if you’re looking for storage.

Google
Oct 13, 2019

David was so amazing with his speedy and friendly service. I forgot my key in Columbus and drove 3 hours to pick up my gear in Detroit. I was so stressed and he not only told he would help solve my problem he was kind in the process. His ability to empathize with me is why I’m writing this review. Thank you again David for your help. Sincerely, Michael Zuniga (One happy customer)

Google
Oct 13, 2019

The Store Management is wonderful.

Google
Oct 13, 2019

Danni and Dave were absolutely the most helpful people ever, the attitude and atmosphere was truly amazing. If you ever visit this location I insist that you ask for them and they will take there time to help every step of the way. Thanks guys

Google
Oct 04, 2019

This location was super friendly! Fard showed EXCELLENT customer service and helped me with all the questions I had about storage units. Danny was very pleasant and helpful as well. Thank you for making my first storage experience they did great as a team. I would gladly recommend this place to anyone.

Google
Sep 30, 2019

Great service from Ferrod👍🏽👍🏽👍🏽

Google
Sep 29, 2019

David and Danni give wonderful customer service!!

Google
Sep 28, 2019

I have never posted a review of a place before but I have to say these people are extremely helpful and kind especially David. He has helped me every step of the way. I would of found another place to store my items if it wasn't for him and the staff for their gracious and professional attitude. Thank you so much for making this an easy experience.

Google
Sep 27, 2019

Dani is a great help. I recommend u go and ask for her

Google
Sep 24, 2019

Had to let the world know if you have storage needs! Istorage in ferndale is the best with excellent customer! They give you that good ole southern hospitality! They Rock

Google
Sep 24, 2019

IStorage is amazing. The units are clean and David answered all of my questions. I would definitely recommend this to anyone looking to move with ease. The unit itself is protected and comes with insurance. David was amazing and very helpful. I highly recommend. Donna was extremely throughly with explaining the contract agreement.

Google
Sep 20, 2019

At first, I couldn’t get into the building to view the unit and make my first payment. However, Dave was accommodating and assisted me with this matter. He also made me feel like he cared and was willing to get me the best deal!! So, I’ll give it 4 stars

Google
Sep 17, 2019

Very polite and and friendly

Google
Sep 17, 2019

David has been awesome to us over the years. He’s super helpful and on top of everything.

Google
Sep 14, 2019

I have been with istorage at least a lil over a year. The ferndale location is awesome. There manager there is awesome. He really looks out for his customers and tries to accommodate them. He genuinely cares! He says: "Im here to make your life easier not harder." I moved quiet a distance recently from my ferndale storage location, actually its one right up the street. But with the AWESOME service I receive at ferndale, I wont be going anywhere else. Thanks so much for today he turned my worst day into a better one. God bless

Google
Sep 11, 2019

The best experience about this storage unit is dealing with David Mays at the front desk. He's extremely kind, generous of spirit and informative. He made me feel better about what I had to do. Thanks!

Google
Sep 08, 2019

Danni and David are very to outstanding people at this location they definitely break everything down and the customer service is great I would refer this location to anyone who needs storage

Google
Sep 08, 2019

Very maintained facility, great management, and team. Reliable. You can even park you vehicle, and store your vehicle. Reasonable prices with current competitors. Exempt no restrooms on floors.

Google
Sep 07, 2019

David and Danni was a great help to me at the storage unit!

Google
Sep 07, 2019

David and Danni was phenomenal!!!

Google
Sep 06, 2019

The property managers, David and Danni, are SO nice. The process to book a unit was easy, painless, and quick. The hours are fantastic compared to the competition. Highly recommend.

Google
Sep 01, 2019

Fast and efficient in any scenario with friendly and amazing staff. Dave is a joy to work with. Secure, clean units.

Google
Aug 31, 2019

Positive and friendly enviornment with clean facilities. A military discount was offered but the man at the front desk couldn't get the computer program to do both the 1st month free and the military, so that needed to be adjusted. Otherwise a great place!

Google
Aug 30, 2019

Absolutely love this facility, it's clean and the staff is so friendly and helpful! David is the best, he was the reason that we actually kept our things stored there after they changed names/ ownership. We have used them for over a year now three different units for us my dad and my sister. We were all very pleased with our experience. Thank you David and I Storage, it's been a pleasure!

Google
Aug 27, 2019

Best Customer Service!! I love it here. My stuff is safe and I recommend iStorage often.

Google
Aug 15, 2019

Dani and Dave are a great help really made sure I was taken care of well. Very good people

Google
Aug 04, 2019

Staff were friendly, fast and comprehensive. They keep the facility clean and have plenty of carts, and they stay out of your way unless you need help. Would highly recommend.

Google
Aug 01, 2019

THIS PLACE IS AMAZING!! The employees go above and beyond for you and really take care of you. They are excellent with answering all your questions and makes your process as seamless as possible. David was extraordinary from the moment I walked in until the moment I left! I highly recommend this business!

Google
Jul 31, 2019

These people are top notch professionals. We stored gear here for our business for 5+ years and the price increases were always minimal and reasonable. Whenever there was a problem (which was twice that I can remember) the manager, David, would call us directly and he is HANDS DOWN our favorite person to do business with. He bends over backwards and never takes his customers for granted. He's is also a super pleasant guy to talk to. The world needs more David's. Speaking of friendly people that the world needs more of, Dani is top notch. We outgrew this storage unit and have our own building now but this place was essential in our business operations for many years and we never worried about security or access because we were confident we were in good hands.

Google
Jul 30, 2019

David is an outstanding manager; he’s always been there for me to answer any questions I had and always had my best interest at heart. I will recommend iStorage in ferndale to everyone I know! Preston

Google
Jul 29, 2019

The best storage place ever. The people that work at this place are just amazingly awesome.

Google
Jul 29, 2019

I am in LOVE with Danni and Dave! Nicest people I have ever met. HIGHLY recommend this place!!!!

Google
Jul 29, 2019

Danni and Dave are Amazing and the best two people I ever having met in life if you ever need a good storage facility please come here

Google
Jul 29, 2019

Love these guys! Super close to home. David is Friendly and helpful and got us all set up!

Google
Jul 29, 2019

David is a wonderful! He is super helpful and the space is clean and easy to get to!

Google
Jul 29, 2019

Very nice service! Got a good deal on a space.

Google
Jul 29, 2019

Great service! Fantastic! Will absolutely recommend!

Google
Jul 26, 2019

The manager at this facility is amazing - way more hospitable and helpful than you would expect from a storage place. I didn't really want to have to store belongings for a year, but I am grateful that I found this place! Storage units are probably the same anywhere, but David and Danni made all the difference in my experience.

Google
Jul 26, 2019

Donna and David are so amazing. They made the process extremely simple and kept a smile with all my questions!

Google
Jul 25, 2019

Thank you David!! Helped check out all my units made sure they were secure! Customer service couldn’t be better here!

Google
Jul 21, 2019

Danni and Fard were great to work with during my move-out!

Google
Jul 21, 2019

Glad we chose this storage facility. David was very helpful and informative. I thrive on good customer service and he displayed a great sense of customer service. I’d recommend this facility to anyone looking for a storage unit.

Google
Jul 21, 2019

Very safe and professional environment. Customer service was outstanding!

Google
Jul 21, 2019

David was nice

Google
Jul 20, 2019

The customer service at iStorage is fantastic! David and Danni made moving in and out of our storage unit very easy. Cancellation policy is fair with reasonable rate.

Google
Jul 19, 2019

David and Danni are great! Amazing customer service, wonderful welcoming when you first walk in and both are informative. You need a unit this is it! The facility is clean and kept up. Never have a problem here and I've been storing for years here. They are trustworthy and do the very best they can for their tenants. Go in the office and ask for David or Danni!

Google
Jul 19, 2019

David and Danni are amazing. Weve been storing for some time and i got to say this is the best duo. Really care about their customers and do the very best they can to help. The facility is well kept up, the customer sevice is great. I truly recommend.

Google
Jul 16, 2019

Thank you Dave 😀😄

Google
Jul 13, 2019

The crew is fantastic, friendly, courteous and sharp. They helped me with my rental and saw to it that I purchased the right supplies. I’m very satisfied with the service I received. I’ll be using the storage facility in the future and recommending the same to all my folks!

Google
Jul 13, 2019

Awesome costumer service ! Extremely polite and professional.

Google
Jul 06, 2019

The stuff was very friendly and helpful

Google
Jul 05, 2019

David and fard was very helpful a nd knowledgeable.

Google
Jun 26, 2019

Mr. David was so ,professional , kind, friendly, and very, very patient when explaining all the particulars to me! There should be more people with his attitude!

Google
Jun 26, 2019

Very helpful, well-maintained, a great experience

Google
Jun 24, 2019

I recently had the pleasure of working with David. He was very friendly and extremely helpful. He was able to promptly get me into a unit that fit my needs.I would highly recommend this storage facility. It’s clean and organized and makes loading and unloading very easy!

Google
Jun 23, 2019

Perfect access to our unit & excellent customer service, ideal storage!

Google
Jun 22, 2019

Nice friendly service David and Danny did an excellent job explaining the fees and showing the rental Area and the candy was excellent....

Google
Jun 14, 2019

Danny was great and helped us quickly get our storage unit! She was super friendly and cheerful throughout, and made the whole experience joyful. Great customer service!

Google
Jun 12, 2019

I appreciate the friendliness and thorough explanations from the staff. I was referred by my co-worker who had nothing but positive things to say about iStorage.

Google
Jun 04, 2019

Friendly and very clean facility!

Google
Jun 04, 2019

David Mays is the best! Never had any issues here, always so responsive and helpful. Highly recommend

Google
Jun 03, 2019

Great experience by dg

Google
Jun 03, 2019

I would highly Great recommend. Clean and accessible with customer service!

Google
May 29, 2019

Easy to reserve storage unit. On-site staff - very friendly!

Google
May 22, 2019

Very professional. Nice facility. Well maintained.

Google
May 22, 2019

David was so awesome and nice i loved talking to him the place is nice and clean and safe i would recommend this place to anyone Came back in today may 22 2019 and danny and david are awesome always great customer service

Facebook
May 21, 2019

IStorage Ferndale staff is friendly and helpful. Great Costumer Service!

Google
May 21, 2019

The staff was very friendly, great consumer service. I would recommend them anytime.

Google
May 14, 2019

Danni and Dave were excellent when I came in to get my unit. Very personable and welcoming.

Google
May 14, 2019

Clean space, great staff.

Google
May 14, 2019

Very friendly staff. David Mays and Dani were very helpful

Google
May 13, 2019

Clean facility, very nice staff, well run. Do expect to pay 10$ more than the internet price for a security fee, but they are honoring the one month free deal. Also the elevator doors close too quickly, so you know, there’s that.

Google
May 11, 2019

I’ve been a customer here for four years and I’ve recently closed my unit. It’s important to acknowledge my experience with iStorage and its employees. My family and I suffered a very emotional loss. One where it was hard for us to make which seemed like a simple decision as to which storage unit we would choose. As we searched with clouded judgment we narrowed down two storage companies. The first one we entered we were greeted and given a list of unit sizes and prices. We then decided to go to iStorage to compare prices and how the building look on the inside. Upon entering we were greeted by the Manager David. Outside of the normal, Hello welcome to iStorage he could tell that we were very emotional not knowing that we were there to make a decision between this unit and another one. When we met David he was extremely sympathetic to our situation and said, “Tell me what you need and let me take it from here, You can trust me”. We were sold when he said you can trust me. It was a welcomed relief knowing that this was one less among other decisions we had to make. From that point we felt we could walk away knowing that everything would be ok. We were immediately made to feel like family. I’m pleased to say that the David treated us the exact same way. The building was amazingly cleaned at ALL times. Upon entering the building the floors were so clean they shined, the unit was free from rodents which was a major concern for me and always secure. There were cameras that showed each floor which also made me feel safe because I knew that at all times I was being watched. The items we stored were in the exact same condition as when we moved them in. I highly recommend this unit not just because of all of the great things I listed but, because it became more than just business! I will recommend this unit to anyone who’s looking for great, reliable and personal customer service!

Google
May 11, 2019

Danny and Dave were super helpful and courteous - very easy set up. Highly recommend.

Google
May 11, 2019

Danni was great! Pleasant and informative experience, very quick but thorough. Just what we wanted!

Google
May 07, 2019

Dave provide a great experience, his overall kindness an willingness to help was a breath of fresh air. He gave a tour of each unit, with a smile the whole way through.

Google
May 03, 2019

The staff here is great! Honestly, the staff really cares about their customers and wants everyone to have the best experience here!

Google
May 03, 2019

David and Nicole were great, and ALWAYS very helpful . I would definitely use this location again and will reccomend them. Thanks David and Nicole you guys are AWESOME!!!!

Google
May 02, 2019

Super friendly, helpful and accommodating.

Google
Apr 30, 2019

Thanks you some much Nicole n Dave some. Good doing business

Google
Apr 30, 2019

Nicole and Dave were great! They go above and beyond helping their customers. Easy to talk to, very considerate and I want to refer all of my friends. This place is great.

Google
Apr 29, 2019

Nicole was very friendly, personable , and helpful. I felt welcomed and respected. Thank you Nicole! We need more people like you.

Google
Apr 29, 2019

A++ Highly recommend this facility for any of your storage needs. It was very clean, no bugs, great lighting, all indoor, temperature controlled, and plenty of complementary heavy duty rolling carts to use. In addition, the best part was the Customer service! It was above and beyond expectations! The storage manager, Dave, and Nicole were incredibly helpful, honest, friendly, and just amazing! I wish I lived closer so I could rent from them again. Thank you for making my storage experience so pleasant and for all of the extra help, it was beyond appreciated!

Google
Apr 29, 2019

It was a pleasure to work with Dave. Everything was smooth sailing. The service was a complete five star experience and I got some laughs in along the way. He had no issues showing multiple units and being accomodating to the inquiries we had to find the perfect unit. Just an overall positive experience.

Google
Apr 27, 2019

Nicole was very knowledgeable. I changed my mind about the unit size I had reserved at the last minute and she was very accommodating!

Facebook
Apr 22, 2019

Nicole Rocks!! I arrived 4/19 and Nicole checked me in with the quickness, she showed me my unit and was done in no time. So professional, and courteous. She recommended a unit and it was just what I needed. Thanks Nicole I owe you candy, you are a sweetheart.. Stay positive, it help motivate others,

Google
Apr 18, 2019

Great introduction, wonderful staff! Thank you for the experience.

Google
Apr 10, 2019

David has professional/Great Customer Service. Very Polite and Courteous. I'm glad I came here.

Google
Apr 10, 2019

I love this facility not only is it a great location the people are so friendly. From the moment I walked in I got nothing but great customer service all my needs were met with a smile. David was friendly and very knowledgeable of everything! I would definitely recommend this location to others they treat you good there!

Google
Apr 08, 2019

Dave and Nicole are wonderful. The facility is so well maintained and run so efficiently. They go above and beyond, and I will absolutely return for storage at iStorage in Ferndale. Thanks so much

Google
Apr 05, 2019

Great Service!!!! Talk to David Mays Jr. Swift and efficient service!

Google
Apr 02, 2019

Dave and Nicole has great customer service, warm smiles, great energy

Google
Apr 02, 2019

Dave and Nicole are the BEST. This is the best storage facility run by the most helpful and get all the praise from me. Thank you for making my storage experience the best of the best!

Google
Mar 30, 2019

We rented a 10 x 15 climate control unit. Ford was very helpful showing us the different size options.

Google
Mar 30, 2019

I was able to find a storage unit and reserve it online. Fard and David were able to help and secure a unit for me. Great customer service!

Google
Mar 25, 2019

Friendly, and very comprehensive! The best storage facility I've ever used!

Google
Mar 22, 2019

I was helped by Nicole who was super sweet and helpful and made this experience of getting my first storage unit super easy and painless. The location of this place is also great.

Google
Mar 20, 2019

Great customer service. Very nice and helpful. Definitely a good and secure place to store your belongings!

Google
Mar 16, 2019

Very great customer service and good space storeage.

Google
Mar 16, 2019

Danes and David are the most awesome!!! They found me the right unit with a smile. Explained the fees...very clearly and even lent my movers a hand truck!

Google
Mar 12, 2019

Staff was very friendly and helpful. Very clean facility.

Google
Mar 11, 2019

Great people, clean facility, organized personal, great location.

Google
Mar 10, 2019

Ok

Google
Mar 08, 2019

I was feeling stressed, so I really appreciated how helpful & friendly David (property mgr.) and Nicole were, in every detail. The lighting is good, the floors are clean, and I really liked having entry-access through the gate until 10pm (and could take my time before driving out). A rolling handcart was available both times I loaded stuff.

Google
Mar 07, 2019

David Mays is the best! He will walk you through the process with care and shows great attention to your personal needs. He is an awesome person to work with.

Google
Mar 05, 2019

Clean, and they have good carts.

Google
Mar 02, 2019

Great place ! Worked with me so well and also have great deals for move in times and prices. See David and fard. For details .

Google
Mar 02, 2019

David was super friendly and helpful start to finish!

Facebook
Mar 01, 2019

The front office staff is extremely helpful. I downsized my unit and found the right size to fit my needs. I was able to pick from all available locations and made measurements prior to renting AGAIN (repeat customer). The Ferndale-Detroit facility is clean and easy to access :)

Google
Mar 01, 2019

Great, friendly, courteous service. Personnel are highly attentive and explained all services very clearly. Very satisfied with my experience so far!

Google
Mar 01, 2019

David & Nicole were very professional when I entered IStorage. David was very knowledgeable about the different storage units and making sure I knew where everything was.great experience!

Google
Feb 26, 2019

Super helpful, this is our first time getting storage and the process was really smooth! Thanks!

Google
Feb 26, 2019

Wow! ""I just had the "BEST OF The BEST Service from iStorage Self Store at 181 Marshall. ""Thanks to both David Mays,and Nicole!!""

Google
Feb 25, 2019

So safe & secure 👍

Google
Feb 15, 2019

Nicole was really nice. She walked me through the facility and gave me the best unit for my needs. She was very knowledgeable too! Very friendly service here. And I got candy!

Google
Feb 09, 2019

Dave at istorage was such a help to my mom. She was so happy with his services and how clear and up-front he was about what would we need. I wouldn't go anywhere else. Thank you sir.

Google
Feb 09, 2019

What a clean and efficient location. David was a delight to work with. He explained everything clearly and was upfront with charges and deals. I will definitely return to this location.

Google
Feb 05, 2019

Hey Dave was a great he really help me out and he show me options of how to get started. Great Job!

Google
Feb 02, 2019

Very easy process , clean and nice !

Google
Jan 31, 2019

Dave provides great service is accommodating, personable, and professional!

Google
Jan 28, 2019

I really enjoy the services that this location provides. The storage rooms are clean and the staff and manager (I believe his name is David?) work with you regarding competitive pricing, and paying your bill. They are also very friendly! Ive been a customer here for a while, and as long as I have things to store, I will keep doing business here.

Google
Jan 08, 2019

Clean facility. Very personable manager. Pricey, but courteous staff makes you not complain.?

Google
Jan 07, 2019

David Mayes the Property Manager for the Ferndale location was great. He took care of a “vacating issue” I had and he explained everything very well.

Google
Jan 02, 2019

great customer service fard and nicole were excellent.

Google
Jan 02, 2019

The staff is very honest, friendly, and down to earth. I really appreciate them upgrading my unit to a larger one for a reasonable price. When I first contracted i-Storage, I requested a 5 x10. I put my belongings in storage and realized I didn't have enough space and needed a 5 x15. They changed the accommodations conveniently to a unit on the same floor. Thanks again Nicole, Farard, David and the entire i-Storage Team!

Google
Dec 31, 2018

Thank you Dave and Fard for helping me with everything I appreciate it so much Happy New Year's to you both. Genuine guys!

Google
Dec 22, 2018

This five star rating was hard earned by David Mays, whom I believe to be the manager of this location. At every single step he looks out for the tenants to make sure they know the best way to keep from incurring unneeded penalties and late payments. He is very personable and approachable and tries to make sure you understand every part of your storage agreement. That kind of personal touch is lost in a lot of business today. I appreciate this place and Dave a lot. Thanks!

Google
Dec 21, 2018

Awesome prices and great customer service.

Google
Dec 17, 2018

Just left received promo for free month ask for FARD hes the man to speak to ...he had me in and out quickly and explained everything...easy acces to unit and simple to get in gate . thank you FARD

Google
Dec 10, 2018

Clean, bright, well-run facility I would definitely recommend to anyone in the area (my Dad was especially impressed with the fact that we could just drive right in!). The manager Nicole was awesome and made the process super easy. Thanks guys!

Google
Dec 08, 2018

Clean, Safe & Secure. The Management is always ready and willing to help.

Google
Dec 07, 2018

David Mays was amazing!! Best experience!

Google
Dec 06, 2018

Very helpful staff, dave was awesome!

Google
Dec 05, 2018

Great staff. Everyone there is nice and very professional.

Google
Nov 29, 2018

If you've got to store, best place to do it in.

Google
Nov 28, 2018

Fardkhan was very helpful and informative which I very so much appreciate.

Google
Nov 28, 2018

Great service, David was extremely helpful and friendly!

Google
Nov 24, 2018

I really appreciate Nicole’ taking the time to explain how and why my late fee was applied when was busyand forgot to oay on time. Herdemeanor probably kept me as a customer.

Google
Nov 19, 2018

Nicole is a real sweetheart💓. Thank you. 💜

Google
Nov 17, 2018

Mike and Nicole were great at getting me into the right size unit with no hassle and all the info I needed. Thanks guys!

Google
Nov 16, 2018

I am delighted to let you know you have two SUPER STARS @ this location. I was there to acquire some storage space and was able to witness both Nicole and Mike exercise top rate professionalism, all the way... A+. Both handled clients while I was there who had minor issues while one was having a bad day and their professionalism was top notch. I am pleased to say I am delighted they are part of your staff. They are articulate, polite, well informed and caring. You have an exceptional to help all of your clients. They work extremely well together.

Google
Oct 27, 2018

Great service and great people

Google
Oct 23, 2018

Excellent customer service from Nicole! Clean space, easy access, great location! 5+ stars!

Google
Oct 22, 2018

Very clean and great service! Fard was especially kind and helpful. I’d recommend this place for storage.

Google
Oct 20, 2018

I gave 5 stars for the exceptional customer service David gave. He was very professional and answered every question with a smile. I wish he could train other service-based industries (which shall remain nameless) on the art of providing excellent customer service.

Google
Oct 19, 2018

I went to get some information on prices and units and we received the best help. David was so nice. We are still doing research, but he has been the best we have seen so far. I'm all about customer service and that makes a huge difference on me making our decision! I am not recommending people to this location

Google
Oct 17, 2018

Great place. I have been to many Storage Facility's in the Detroit area and the service I get from this place far exceeds them all.. Both Dave and Nicole are extremely professional, knowledgeable, very helpful and always very pleasant. I don't think they ever have a bad day!

Google
Oct 01, 2018

David May's, Jr the Store Manager is simply AWESOME! He makes the company great! Our family had to move in quickly after a house fire and he made a very difficult situation better for us. His consistent smile helped when ours was turned upside down. His personable personality and professional demeanor is great for the brand. He keeps the facility very clean and things moving smoothly from love in to move out! Thank you David and iStorage!

Google
Sep 27, 2018

Excellent customer service walked me through to see all the units and let me know how beneficial things will be for me while storing at simply self storage I really appreciate David he's a very nice guy and dedicated employee. Nicole is very friendly and helpful every time I have interacted with her and the new guy mike is a good addition, knowledgeable and gave me some good tips on my storage

Google
Sep 26, 2018

I just came in and rented a unit. Nicole was wonderful!!!! Very friendly & helpful. This was a great choice. Location is right on & convenient. Easy to access.

Google
Sep 22, 2018

Nicole and David are a pleasure to deal with. They go above and beyond always providing a pleasant customers experience. Whenever I have a problem or concern they take as much time as needed to find a solution. Thanks for everything guys!

Google
Sep 21, 2018

Dave and Nicole we're extremely helpful and showed excellent customer service. They are friendly and knowledgeable all things storage!

Google
Sep 19, 2018

Nicole is always wonderful at the Ferndale location. She has always helped me with any questions I have and always a pleasure to talk to!

Google
Aug 28, 2018

David was warm and inviting and made the rental process smooth and easy. I would highly recommend renting storage from this location!

Google
Aug 27, 2018

Very good customer service, good cost option.

Google
Aug 26, 2018

Customer Service was awesome. David made a stressful time so much easier. Thanks again for going out of your way for me.

Google
Aug 15, 2018

Friendly and easy going and helpful! No problems!

Google
Aug 03, 2018

Dave the manager is "Simply The Best"

Google
Jul 27, 2018

Service unlike any other, really.

Google
Jul 23, 2018

I have had several units at this facility for 4 years for my business. Every interaction with staff has always been very helpful. The staff and the facilities are both beyond expectations. Highly recommend.

Google
Jul 22, 2018

Awesome customer service. Excellent location. Have used 10x10 and 10x25 units. I’m a happy repeat customer.

Google
Jul 18, 2018

My experience here was amazing. David’s customer service is impeccable. He makes sure you have all the information and options to best fit your budget comfortably. The place is always clean too. I definitely recommend this storage unit.

Google
Jul 17, 2018

Polite and friendly service and a great price!!!

Google
Jul 07, 2018

I just want to take the time to express how impressed I was with David the owner when he first introduced himself. After couple of days of going back and forth he sparked conversation immediately and made me feel so welcome and so appreciated and safe as well. He gave me his personal phone # immediately and genuinely made himself available to any needs or concerns 24 hours a day. You don't see this type of behavior coming from any employee at any level. I swear Id seek this man out in a heart beat to run my business.

Google
Jul 05, 2018

What a wonderful experience! David was warm and welcoming as soon as we entered. I had already reserved a unit online (free), and David works to make sure clients get the best placement possible. The prices are also great here and they offer great deals. I signed up for a unit that was a 50% discount for the first month. It turns out I ended up with the whole month free! The storage was very clean, with some levels being climate controlled. Many elevators and carts to help with moving efficiency. I HIGHLY recommend this location for any storage needs. Great service!

Google
Jun 25, 2018

Excellent experience. Super honest and friendly. I'm back for a second time because the first time was such a breeze.

Google
Jun 18, 2018

Simply self storage is the best ! Nicole was super helpful both on the phone and in person, went over everything I would need and personally showed me different units and gave me great price options. Highly recommend to anyone!

Google
Jun 17, 2018

David has been extremely helpful with this process. He took the extra time to show me different units, discuss prices, and make me feel welcomed and comfortable. HIGHLY RECOMMEND coming here. The facility is a great size, tidy, and in a quiet area. Thank you so much!

Google
Jun 07, 2018

Great Service and prices best storage place in the area!!

Google
Jun 01, 2018

I have to give this business credit in the fact that this facility is one of the most cleanest and well organized storage facilities in the Metro Detroit area. The staff are very knowledgeable in helping you with any issues you may have with your move in or move out. Dave is a cool down to earth manager who goes beyond the call of duty to make his customers and staff happy. Nicole is one of the kindest sales associates I met full of ideas on how to make your move in the most economical and efficient.

Google
May 28, 2018

David was great! Very helpful and also was very diligent with my time!

Google
May 25, 2018

Great Customer service

Google
May 24, 2018

Super helpful and friendly!

Google
May 23, 2018

Great people! Very friendly! Clean and safe facility.

Google
May 13, 2018

Staff was helpful and made the experience easy.

Google
May 11, 2018

David is super nice!

Google
May 10, 2018

David was great

Google
May 10, 2018

David the manager is one of the most helpful individuals I have ever dealt with. Had my things in storage about a year, he was always attentive whenever SSS had a billing mistake or I had an issue. I will definitely use them again if needed just because of the service David gives.

Google
May 08, 2018

Convenient. Great facility. Awesome people, especially Dave and Nicky. Professional, friendly, knowledgeable and available. FiVE BiG ST☆RS! Highly recommended!

Google
May 05, 2018

I had a unit here for 5 yrs. Great staff, facility was always clean, secure, and easy to access. Paying my bill online was easy and convenient. Never a problem. I highly recommend Simply Self Storage in Ferndale.

Google
Apr 19, 2018

Excellent service

Google
Apr 05, 2018

Manager was so helpful with returning an item that I did not use. The storage unit location is very clean and the staff is wonderful.

Google
Apr 05, 2018

Hands down the best storage facility I've ever used. David and and every other staff member went out of their way to ensure that all of my questions and concerns were addressed. If you want to experience pure kindness and exceptional customer service, get your next storage unit from Simply Storage FERNDALE!! You will not regret it!

Google
Apr 03, 2018

David Mays is the best im very satisfied

Google
Mar 30, 2018

Had a great experience, everything was explained to me thoroughly, was shown to my unit, given a lock for it, and got a run down of what to expect when I moved my things in. I would definitely recommend it to anyone.

Google
Mar 30, 2018

THIS STORAGE FACILITY HAS THE BEST CUSTOMER SERVICE AND UNITS DAVID MAYS IS A GREAT ASSET TO THIS COMPANY.

Google
Mar 29, 2018

Great Clean Place. David Will Make everything Vary easy and Let you know every detail you need to know. Highly Recommended

Google
Mar 28, 2018

Easy peasy! Just signed up and seems like a great facility - the manager (David) was super helpful and explained everything thoroughly.

Google
Mar 22, 2018

The manager is amazing. He's literally the best person working at a thing anywhere.

Google
Mar 18, 2018

Very friendly and accommodating. Auto pay feature is a big bonus.

Google
Mar 17, 2018

I highly recommend Simply Self Storage. I am impressed with Ferndale the facility and the accessibility and variety of the units. The manager David Mays was above and beyond. The facility is very clean, safe,private,and secure. Well lit, well ventilated. drive through indoor loading and unloading. I highly recommend them just they were recommended to me by a friend who shares the same standards as I.

Google
Mar 06, 2018

Nicole went out of her way to make me feel welcome. Even on a very busy day she found me exactly what i was looking for. Place is clean and secure and the staff is great. Keep up the good work. J

Google
Mar 05, 2018

Great customer service bravo !!

Google
Mar 02, 2018

Great experience. David’s the man!

Google
Mar 02, 2018

I've had my storage unit here for a few months and I have to say David Mays is absolutely amazing!! He's one of the sweetest guys I have ever dealt with. He goes up above and beyond for people!!! He actually really cares about the customers! I would recommend this storage unit to everyone! Your awesome David!!!!!

Google
Feb 27, 2018

David was nice

Google
Feb 22, 2018

Great uints great prices ueser friendly David was very throul

Google
Feb 21, 2018

The staff is professional and easy to work with. The location is easy to find an allows easy entry and exit. I never had any problems with my unit and the building is clean...... both inside and out. Very well lit and safe.

Google
Feb 08, 2018

Excellent service. David is so helpful and attentive. Love the convenience of paying online. The facility is clean and organized.

Google
Feb 08, 2018

Clean facility.

Google
Feb 06, 2018

Wonderful place!

Google
Jan 27, 2018

Safe clean

Google
Jan 24, 2018

Courteous, Pleasant Attitude, Helped walk through the entire process, clean facility, would recommend to friends

Google
Jan 20, 2018

David is great!

Google
Jan 16, 2018

I have never had a better experience with a storage unit. The manager at this facility is absolutely one of the nicest and hardest working people I have ever met. He has gone above and beyond for me in multiple occasions. From working around my personal schedule, to actually cleaning out my garbage from my unit. If every business had a manager with customer strive like this Simply Self Storage, the world would be a much better place. I will always use this location for storage as long as I can!

Google
Jan 06, 2018

Fast, clean storage. Very friendly service.

Google
Dec 20, 2017

Clean space, helpful staff and decent pricing.

Google
Dec 16, 2017

Best place to store your things I love this location very helpful David Mays is great.

Google
Dec 11, 2017

The staff here is great. Really attentive and kind.

Google
Dec 02, 2017

David was caring and informative from the second we walked in. He truly made us feel comfortable right away. If I could give 10 stars I would.

Google
Nov 30, 2017

Simply the best. Outstanding customer service. Outstanding facility. You will, simply put, not be disappointed. Simply outstanding. Simply simply.

Google
Nov 29, 2017

Excellent staff. David is the best guy around! He was super helpful and courteous. I would recommend using this facility for anyone who enjoys the great customer service treatment.

Google
Nov 24, 2017

David did a great job helping me out

Google
Nov 22, 2017

David at Simply Self Storage, gives such great service! Always friendly and helpful. The place is clean and run well!

Google
Nov 21, 2017

Great service , great staff. I have never had a problem. The staff there is fantasic.

Google
Nov 18, 2017

Gave us a great referral for movers and made a nightmare much more peaceful.. And the staff is so personable.

Google
Nov 17, 2017

Property manager was very helpful in explaining everything, and being super nice and friendly. Good location and super fair price.

Google
Nov 13, 2017

I was helped by David and Wilbur. They were extremely knowledgeable, helpful,and professional. I am glad I chose this location. I will definitely recommend these 2 to family and friends.

Google
Oct 26, 2017

Nicole was very nice and helpful, very friendly. Knowledgeable and made sure she took her time explaining and showing me options. Highly recommend.

Google
Oct 23, 2017

David is so personable and wants to find hats best for you. The customer service is amazing, and he took the time to walk me through everything.

Google
Oct 21, 2017

Wonderfully polite and gracious site manager David extremely clear and to the point expressed that communication is most important if any problems arise. He gives it his cell number and I feel welcome to give him a call any time. A+++ experience.

Google
Oct 20, 2017

Dave the site manager is a rock star. Extremely courteous, knowledgeable, and always on the go. He makes sure everyone is satisfied and has whatever they need for their storage concerns. A truly top notch facility.

Google
Oct 10, 2017

Great staff, super friendly and understanding.

Google
Oct 02, 2017

What wonderful, knowledgeable staff. David and Will worked diligently with me as they navigated me through securing the proper storage room at very short notice. Although they both we're extremely busy, they took time to give me proper attention to meet my needs. They also were extremely accommodating given my tight budget. I'd highly recommend Simply Storage Ferndale location, not for the room or location per say, but for the friendliness and welcoming nature of David and Will! Thank You

Google
Sep 30, 2017

David was exceptional! Her helped me choose the unit that was best for my needs.

Google
Sep 23, 2017

Helpful friendly service. Would recommend.

Google
Sep 15, 2017

Customer service was amazing. Clean, professional, helpful staff, and informative. I feel happy with my choice.

Google
Sep 13, 2017

David Mays went above and beyond for me and every client I observed him helping. He made closing out my storage unit, (after 12 years!), so much easier. Thank you David!!! Xo

Google
Sep 09, 2017

The units were clean and affordable. And the staff were professional, knowledgeable and kind. I would recommend this location to others. Thanks for my experience pleasurable.

Google
Sep 07, 2017

Dave is great!

Google
Sep 02, 2017

Love coming here. It's never a hassle and the staff goes out of their way to help in any way they can.

Google
Sep 02, 2017

I am huge in customer service and when we went to look for a storage company, we were very impressed with David and his team. They helped us out so much we chose Simply over other places.

Google
Sep 01, 2017

Even when Mr David Mays is short-handed in the most stressful situations, he is the most courteous professional person I've ever had the pleasure in doing business with. I've been using SSS on & off for 6 years and keep coming back because of David. He really makes you feel at home.

Google
Aug 23, 2017

As soon as we entered the door, we were greated with professionalism on both occasions (David and Wilbur). David has the best customer service I've ever experienced and truly cares. I would recommend him anytime. It reflects well on the company.

Google
Aug 15, 2017

David was extremely professional, knowledgeable, and down to earth. He helped me decide the right unit for my needs. Reasonably priced. Highly recommend!

Google
Aug 09, 2017

This place is great! I am a repeat customer and can not say enough good things about David. Perfect staff! Thank you!

Google
Aug 08, 2017

Rented a storage unit for 2 years here. Space was clean, well secured and easily accessible.

Google
Aug 06, 2017

awesome experience! management goes above and beyond!

Google
Aug 05, 2017

Very friendly staff. Had what I needed in a pinch. Got a nice discount as well.

Google
Aug 01, 2017

Excellent customer service.. the manager David really goes out of his way to help his customers.. nice clean and well maintained facility

Google
Jul 25, 2017

David and Wilbur know how to treat customers. Excellent service!

Google
Jul 13, 2017

Great customer service so far!

Google
Jul 07, 2017

Dave has been very kind and helpful with our storage needs!

Google
Jul 02, 2017

Wilbur provided excellent customer service, and the facility is convenient, clean and secure.

Google
Jul 02, 2017

row after row of air conditioned storage units. But the basement is a bit to small for me

Google
Jun 28, 2017

Very friendly service -- can tell they are looking out for their customers. Fast and efficient which made my moving process easier.

Google
Jun 23, 2017

Safe and secure. Ive been using this facility for years. I love the accessibility.

Google
Jun 21, 2017

Best and safest storage place I have ever seen! No complaints here!

Google
Jun 20, 2017

Great customer service! Also trying to get us the best deal and helping with no questions asked. Love it here!!!

Google
Jun 20, 2017

Dave is a great person and so is Will. I have never had a problem and their customer service is above and beyond.

Google
Jun 15, 2017

Had a wonderful experience with the Ferndale MI Simply Self Storage facility this past weekend!!! The staff were/are SO wonderful and considerate. Went ABOVE and BEYOND their routine day-to-day duties to assist me with my downsize/move-out. They have ALWAYS been there when I needed help and have always looked out for me as a customer. I have been with them now for over eight years and during that time I have NEVER once had a complaint or issue with them (staff) or services. I would HIGHLY recommend this store to anyone who needs/is looking for a storage facility. Sincerely, Ms. Darnell

Google
Jun 11, 2017

Great place to store your items very well maintained and staff very helpful and knowledgeable.

Google
Jun 09, 2017

David is the best!!!

Google
Jun 02, 2017

Great place. Customer service is the best. Very clean and secured. Highly recommend this faculty. David gives the best costumer services .

Google
Jun 01, 2017

Very friendly kind hearted people. Awesome place.

Google
Jun 01, 2017

Great place, great service.

Google
May 30, 2017

Great experience and David was extremely helpful in addressing all our needs.

Google
May 30, 2017

Great customer service and David was really nice and patient. Didn't mind showing me what the difference was between the rates and size.

Google
May 30, 2017

Great customer service.

Google
May 30, 2017

David was absolutely wonderful. He was very helpful and actually provided excellent customer service which is rare. Prices are competitive, clean facility.

Google
May 28, 2017

This place was the absolute best. Staff was great, the place was clean, and organized. If I'd have to ever use a storage unit again, it'll be this location.

Google
May 28, 2017

Great knowledgeable staff, clean facility, prime location and reasonable prices. Second time using Simply Self Storage and will continue for my storage needs.

Google
May 27, 2017

David was extremely helpful and attentive. Came in looking for s unit we saw online, got exactly that and no run around. Great service!!

Google
May 27, 2017

Staff is friendly and professional! Answered all my questions! Very clean and accommodating!

Google
May 24, 2017

Staff, guy running the show has great customer service and gets enough info from you to find you the best unit possible. Saved me $10 a month after I'd done a ton of research

Google
May 06, 2017

Both Wilbur and Dave helped my wife and me out when we came in inquiring for more information. Both of them have great customer service skills and gave us all the information we requested. The units they showed us are clean and in great repair. We're signing up for our storage unit right now. Thank you Dave and Wilbur!

Google
May 06, 2017

Service was incredible

Google
May 06, 2017

Great customer service and I feel very safe with the unit

Google
Apr 16, 2017

Amazing staff members, very helpful and understanding beyond the business to peoples' personal situations, the best place I've ever rented from!

Google
Apr 15, 2017

This storage facility is in a very convenient location and the manager, David, is extremely helpful during the leasing process. He was very detailed in his explanations and delivered great customer service.

Google
Apr 08, 2017

David was so helpful in assisting me.

Google
Apr 07, 2017

First month was free, next month cheap and nice indoor units easy to access and great customer service and close to my house.😁

Google
Feb 28, 2017

The person that helped me was the greatest person God put him there to help me in a time of need if you ever need a storage unit this is the only place to go I thank God for them

Google
Feb 27, 2017

Excellent customer service. David was very nice. The facility is clean and very accessible.

Google
Feb 13, 2017

Exalent costumer survice!

Google
Feb 09, 2017

Best storage experience ever. Customer service excellent. David always goes above and beyond!!!!

Google
Feb 07, 2017

Great!

Google
Feb 01, 2017

David and Wilbur were in office during visit and was very knowledgeable and helpful in assisting me as far as information regarding renting. I would highly recommended people in need of renting to rent here.

Google
Jan 17, 2017

Great Staff and great prices. Love this place.

Google
Jan 15, 2017

Nice place

Google
Jan 13, 2017

Customer service is great and fast eveytime I make a payment

Google
Jan 12, 2017

Friendly service, helpful and covered everything. Love you can drive up to elevarors and unload/load inside.

Google
Jan 11, 2017

L Brown is DEFINITELY in the building💯.. Thank you Simply Self Storage for you Great Excellent customer Service! I love my new clean space..I love the help that was provided and the caring helpful staff that help me to understand all rules and regulations of my new environment ! Mr.D Mays I'm very well please and relax to know that my storage will be protected and comfortable throughout my stay.. Thank you so much💯🙌🏾👍🏾😘

Google
Jan 11, 2017

Exceptionally helpful and understanding staff who find any way possible to accommodate. Very highly recommended.

Google
Jan 09, 2017

So glad I store here since 12/2013. Flawless service. Friendly accomodating staff. David, Wilbur and Elizabeth are the greatest! Would highly recommend this facility.

Google
Jan 09, 2017

Great Customer service very nice staff very friendly

Google
Jan 05, 2017

My wife and i went to rent a unit today. The ataff there was excellent and extremely helpful.

Google
Jan 03, 2017

I have been here for years and hands down this is the best storage unit facility. Management is excellent. And the building is very well kept. Thank you for making life a little easier.

Google
Jan 02, 2017

Dave is exceptional in every aspect and deserves a raise!!!!!

Google
Dec 31, 2016

I enjoyed the service today the manager very friendly and some of the other employees and very helpful I enjoy storing my items there and I do feel safe and secure when I have to go and look inside my containers I give them 5 Stars thank you

Google
Dec 31, 2016

EXCELLENT!!! Very helpful and clean facility

Google
Dec 31, 2016

(Translated by Google) N / A (Original) N/A

Google
Dec 30, 2016

Excellent customer service. David goes over and beyond. The Building is safe, secure and easily accessible. Units are squeaky clean.... p.s. Made a mistake and pressed 2 star previously

Google
Dec 29, 2016

The facility is clean and well maintained. The manager, David, and staff are friendly and helpful. Highly recommended!

Google
Dec 29, 2016

Convenient, clean, cost effective, employees are very nice and helpful. Highly recommend.

Google
Dec 12, 2016

Great place for storage, the employees are nice and willing to work with you

Google
Nov 03, 2016

best customer service ever, I've been with them for 10 years and it is always a great experience,

Google
Sep 07, 2016

Just rented a storage locker for my mom (needed short term storage because she sold her house and her new place is not ready) and property manager David Mays was super nice and helpful. He cares about providing the customer with what they actually need for their situation and was just the most friendly, nice person to deal with. He tells you up front what the fees are and when rent is due, it is very easy to understand what and when you will be paying. The Ferndale location is super clean and smelled great, I did not see dirt anywhere and it seems very secure. I would recommend this facility to anyone looking for clean, safe storage.

Google
Aug 29, 2016

Easy to get to, simple pricing. David the property manager was great to work with.

Google
Nov 29, 2015

Everything is great with this location. I just wish it was open longer.


Nearby locations

About iStorage Ferndale, MI - Marshall St

In the heart of Ferndale, you’ll find our Ferndale/Detroit Self Storage facility in an easy-to-access location off of Highway 1, that can quickly be reached from Interstates 696 and 75. From Interstate 75, exit west on Highway 696, then south on Highway 1, until you reach West Marshall Street, where you’ll find us on the corner at 181 West Marshall Street. Situated beside Enterprise Rent-A-Car, just across from InkAddict, we’re easy to spot!

iStorage has a reputation of offering excellent security features and amenities to our customers, which means you’ll find everything you expect in a secure self storage facility in our Ferndale/Detroit Self Storage facility. We offer keypad entry, indoor and outdoor lighting, security cameras, and drive-up unit access. You’ll also find:

Climate Controlled Units: Do you have fragile items like instruments or photographs in need of special storage accommodations? Our climate controlled units make it possible to control the temperature of your unit, eliminating the possibility of damage that can result from extreme hot or cold weather.

Moving Supplies: Instead of running around searching for moving supplies, you can find everything you need on site. From mattress and sofa covers to boxes, and tape to markers, you’ll find anything you might need to pack and move your items here.

Our facility has a number of great features such as:

  •   24 hour video recording on the premises
  •   Business Storage
  •   Deliveries Accepted
  •   Dollies & Carts Available
  •   Drive-Up Access
  •   Electronic Gate Access
  •   Elevator
  •   Fire Sprinkler Alarms
  •   Fully Fenced Facility
  •   Indoor Units
  •   Locks Available for Purchase
  •   Moving Supplies Available for Purchase
  •   Well-Lit Facility
  •   Wide Aisles for Truck Access
  •   Month-To-Month Leases
  •   No Deposit Required
  •   5% Active Duty Military Discount

Directions to iStorage Ferndale, MI - Marshall St

East
696 West to Woodward Exit. Go south on Woodward past 9 mile to Marshall. Make right on Marshall and left into the facility.

West
696 east to Woodward exit. Go south on Woodward past 9 mile to Marshall. Make right on Marshall and left into facility.

8 mile East
Head west on 8 mile to Woodward. Turn right on Woodward heading north. Pass Marshall make a turnaround to head south. Turn right onto Marshall and left into facility.

8 mile west
Head east on 8 mile to Woodward. Head north on Woodward. Pass Marshall make a turnaround to head south on Woodward. Turn right onto Marshall and left into facility.

CrossStreets
Marshall and Woodward

Landmarks
Enterprise Rent a Car

NeighboringAreas
Royal Oak, Pleasant Ridge, Oak Park, Detroit

Reviews for iStorage Ferndale, MI - Marshall St

June 11, 2020
Linda Wilson
OVERALL RATING

extremely courteous, helpful

I have used this storage facility numerous times. The staff is always friendly, welcoming, and give clear direction on how to get a unit and how to get to the unit

June 09, 2020
Laura Morche
OVERALL RATING

In, out, fast and efficient

Need to get our home ready for out of state guest. Easiest way move school supplies to storage unit and get her room ready. Staff was fast and efficient. We came in and immediately we had what we needed.

June 08, 2020
gee
OVERALL RATING

dave did a great job

thanks dave for being helpful

June 04, 2020
Michelle
OVERALL RATING

Helpful & friendly staff. Clean & easy access to storage units.

We are very happy with the service and unit. We would definitely recommend this location.

May 24, 2020
Ron Stavale
OVERALL RATING

Clean place, welcoming manager.

I had viewed a couple of other storage spaces and the manager here was most helpful in helping me make a decision. EZ access and close by.

May 15, 2020
Jasmine
OVERALL RATING

Theeee Best Capital B

This was a awesome place from the second I entered the building. Danni and David keep of the good work ! and the Blessing you give to the Customers. Thank you!!

May 01, 2020
Helen Lengel
OVERALL RATING

Great Place!

Friendly, kind and efficient. David has been great. Facility is clean and secure. I did have a very minor error on my bill a couple of times, but I called and it was corrected right away. Highly recommend.

April 28, 2020
Barbara Fly
OVERALL RATING

Excellent service!

I have 3 storage units at this location since 2009, and have had nothing but positive experience with iStorage Ferndale, and can't say enough good things about David Mays, the property manager. He has always been extremely kind and helpful every time I encounter a situation that I need assistance in. Best person ever!

February 28, 2020
Jim Warr
OVERALL RATING

Excellent Service

My experience at iStorage Ferndale was excellent. This is due, in no small part, to David Mays, the property manager. David was very attentive to my needs and helped me out tremendously. I highly recommend iStorage Ferndale!

February 27, 2020
Monica Perry
OVERALL RATING

Professional

Dani is awesome!

January 24, 2020
Gigi Broughton
OVERALL RATING

Awesome folks!

Thanks so much for all your help. Danni and Dave were outstanding. They provided exemplary customer service. I will recommend iStorage to all my friends

November 27, 2019
David W. Greenfield
OVERALL RATING

Great Storage!

Great place to store your stuff, month to month and easy access. Awesome customer service.

October 30, 2019
Julia
OVERALL RATING

Excellent customer service!

The staff at iStorage goes above and beyond. They treat their work not as a job, but a true service to people. Not to mention, it’s a very clean, secure facility. Highly recommended!

October 28, 2019
Nancy & Ros
OVERALL RATING

Wonderful

Forgot to mention, both Andrew and David - excellent people skills.

October 28, 2019
Nancy & Roz
OVERALL RATING

Outstanding customer service.

Professional, courteous and knowledgeable. Facility well maintained.

October 08, 2019
TAMMY GRACZYK
OVERALL RATING

Strong Customer Service!

Very helpful and friendly staff. Love the personality of David!

September 03, 2019
G'abrielle Lee
OVERALL RATING

Awesome Sauce

The promotion's, management, team, environment, health, hours, security, location, exemption of facilities, assistance just WOW. P.S., the storage space is big enough to store your car. Now, that is TERRIFIC.

February 03, 2019
Troy lee
OVERALL RATING

Great

I like the customer service and overall this storage is well maintained

January 05, 2019
Muriel
OVERALL RATING

David and Nicole are awesome!

I used to work in self storage, and let me tell you, it's real easy to be mad or just plain over it after dealing with some of the stuff you deal with in this business. I was amazed at how charming and happy everyone was when I walked in. They have everything you need and their prices are on point!

September 22, 2018
Paul Clark
OVERALL RATING

Overall experience was fantastic!

Dave and Nicole were amazing! The facility is clean and easy to navigate. Plus, the experience was quick and painless. The staff was extremely friendly and very trustworthy. Highly recommend this facility for any storage needs.

September 21, 2018
Kristina Stoyanovich
OVERALL RATING

Very helpful / freindly

Dave and Nicole were very helpful and courteous. They made me feel like family

Chat