Storage Units at 181 W Marshall St in Ferndale, MI 48220

Outstanding place of business

Terence and David are the best! I feel safe :)

Terence and is awesome.

Terence is extremely helpful and knowledgeable in completing the rental process. He exudes great energy and demonstrates excellent customer service.

David is the best!!! So friendly and a very clean place

Great communication and helpful love it here

David was nice and friendly everything worked out just fine.

David and Terence were very sweet! Great people! 😍 I'd go back here and refer this place because of them.

Most warming welcome I’ve ever received from a business. David is an angel!

If I could give 10 stars I would! They are VERY clean, they have plenty of carts to help move all sized items, they are indoors so you can move in any weather which was amazing during the summer when I moved. DAVE AND TERRANCE ARE THE ABSOLUTE BEST!!!! They were with me every step of the way, always checking in on me and making sure I had everything I needed. I have used 2 other companies in the past and I can hands down say this is the best storage facility I’ve used! Dave and Terrance are definitely going to be who I refer anyone to and I will be back!

Dave and Terence are awesome

Great service easy to deal with obtain unit without Hassel.

David is very nice showed us all around very detailed felt very comfortable buying a unit!

Great customer service.

Clean, friendly, convenient

Dave and Terrance are awesome. Great service and very helpful

Terrance and David are awesome.

Terence and David are the best.

Terence and David are awesome.

Terence and David is the best.

Came in to get a nice and decent size storage and found it right away!

David and Terence are awesome. They went over and beyond to take care of me. They made sure my family and where will taken care of. Thank you

Terence and David are the best.

David and Terrance are awesome They took care of my storage needs and make me very comfortable and relaxed. I hear nothing but good things about this location and it turned out to be very true.

Terence and David are great.

Terence and David is awesome

David and Terrance rock. No problem with the rental.

David was a great person come here to storage your belongings.

David and Terrance are wondering

Nice and friendly service very helpful

Dave did a great job. Great service.

David and staff very helpful and honest. Highly recommend this location.

Great service dave

David was awesome. Great customer service!!! I would recommend this storage facility.

Mr.Dave service was incredible he helped me out in the best way possible I will highly recommend getting a storage here the staff is amazing and a great help

Been storing my gear here for 20 years. Great place!!!

Good job

Good people I deal with them my family deal with them very good

What a wonderful experience!! David and Terrance are awesome and so helpful. Storage facility is super clean!

David provided excellent customer service. He was very informative and honest. My family has used this facility in the past when it was under different ownership. I honestly only trusted coming back here after new ownership took over because David was still here. Not the biggest fan of the prices but because he explained everything so well I know how to manage this expense.

The experience at iStorage was great. Dave and Terrence was amazing. They tell you all about the pricing (the good, bad & ugly). What you do with that information is up to you!

Second time working with Dave each time is better communication and personal skills are outstanding.

Amazing storage facility, friendly staff (David & Terence)

Awesome service great guy thanks David

David and Terrence did outstanding job we really appreciate everything they do

David and Terance are helpful

David was very helpful.. communication back and forth.. Showed me where my unit is located and gave me a business card for any questions I desire to have going forward.. thank you again

Quick, fast and had unit available same day! Great experience!

David is awesome! He goes above and beyond. Great experience!

Excellent service and value.

2nd time doing business with them I’m happy to get David again he’s very helpful.

David & Terence are awesome! Great customer service, thank you.

David was great seeing me through to my new unit. Looking forward to a nice relationship with iStorage.

Best service in town. David helped us with everything we needed

Terrence and Dave were very helpful in finding the right space for me. Highly recommend!

Beautiful service and great personalities.

David & Terrance, excellent customer service, great experience.

Dave and Terrance are great.

David and Terence are a great team at iStorage self storage!!!

Terence was awesome, great service.

Great service here at Ferndale

David did a wonderful job in taking care of my needs with the rental

We are happy for David and Terence

Dave & Terence Provided Excellent Service & Help Definitely Recommend

Great service! David is a great help and knows how to get things done! Definitely recommend this storage unit.

This is my third time using this facility., and I have always had great service. The building is clean and safe. The pricing is competitive. The staff is friendly and helpful. Shout out to Dave - he is the BEST!

Daivd and Terence was very helpful the store was clean it was pleasure doing business at I storage in Ferndale

David is THEE BEST

Dave & Terence are both terrific! Helpful beyond measure, friendly and as honest as the day is long. You won't go wrong here - we've been using them for years. The facility is spotless and impeccably run. Thanks iStrorage - Ferndale!

I've been using this facility for years. The service is amazing, and it's been amazing for years. Shout out to Terence and David who truly care about their customers. Going to my storage unit is a joy.

Best employees, Dave and Terence, but there’s a lot of rate increases.

At iStorage, David's management team prides themselves on providing exceptional service with close attention to detail and a commitment to high-quality customer service. Their facility is well-organized, clean, and equipped with top-notch security measures, creating a premium storage solution. However, the pricing at iStorage is a significant concern and may deter potential customers despite the quality of service provided. While iStorage remains a pillar of quality in the storage industry under David's leadership, a review and possible adjustment of the pricing structure could make their services more accessible and appealing to a broader range of customers.

High Quality, High Prices at iStorage iStorage, under David's leadership, offers an exceptional service that's held back by one substantial drawback - the pricing. David's commitment to providing an unrivalled, customer-oriented experience is genuinely commendable. The facility is pristine, secure, and readily accessible, reflecting David's meticulous standards. However, the stark reality is that iStorage's prices are notably high. While the quality of service is undoubtedly premium, the high cost may deter potential customers from seeking excellent service at a more accessible price point. In essence, David's impeccable management is shadowed by the high pricing at iStorage. Lowering the costs could transform iStorage from a high-end niche service into the go-to choice for storage solutions across the board. This adjustment is crucial for the facility to reach its full potential in the market.

Great Service, But Pricing Needs Attention While iStorage stands out in many aspects thanks to David's outstanding leadership, the pricing is a significant concern. David's dedication to ensuring a smooth, customer-centric experience is commendable. The facility is immaculate, secure, and accessible, a reflection of his meticulous standards. However, the high prices at iStorage make it challenging to fully appreciate the otherwise premium service. For many potential customers, more affordable rates would not only enhance value but also make iStorage the undeniable first choice for storage solutions. To conclude, while David's management shines brilliantly, addressing the pricing structure at iStorage could elevate the facility to an unmatched position in the market.

iStorage, under the commendable management of David, provides top-notch storage solutions. David's expertise, commitment, and focus on customer satisfaction are impressive. The facility is always immaculate, secure, and conveniently accessible. However, the crux of my review focuses on the pricing structure. While iStorage delivers a high-quality service, its prices seem a notch above the market average. This factor, unfortunately, can deter potential customers from leveraging the outstanding services they offer. It's crucial for iStorage to reconsider its pricing, making the exceptional services more affordable and accessible to a broader audience. In conclusion, David's leadership and the premium service of iStorage are noteworthy. With a more customer-friendly pricing structure, I am confident iStorage would be the unparalleled choice for storage solutions.

iStorage, managed by David, offers exceptional service. The facility is clean, secure, and easy to access. The pricing is expensive. David's extensive knowledge, professionalism, and dedication ensure a hassle-free experience. Highly recommend.

I had a great experience with iStorage and their manager, David. The customer service was exceptional, and David was knowledgeable and helpful in finding the perfect storage solution for me. The facility was clean, secure, and transparent in pricing. I highly recommend iStorage and David for reliable storage needs.

The service is great, love this company it’s amazing

Very professional

Reliable

Great customer service. I will definitely recommend them to family

Terrence and Dave were excellent

Terence and Dave are awesome

Terrence and Dave give such amazing customer service. I highly recommend this storage service.

Very well run facility Clean organized

Nice place

Wonderful customer service

This is the best storage place

Terence and Dave are awesome ❤️

David is a true KING. Go here

David and Terrance were excellent. Can't give them enough credit . Made a stressful day much better

Best help I e received this place is 100% the best storage place I’ve used all my life !!!!

Clean, spacious, and convenient. Yet safety is the key that makes this a sweet deal.

This is my first time using a storage unit. The staff has been inviting, awesome and patient with me. And assured me that my items was in good hands

David and Terrance did a outstanding job

David is awesome. Had a great experience and highly recommend!

Great experience! High energy, positive attitude, and very helpful. Would highly recommend.

The service was excellent. Terrance and David saw to me getting the best possible unit for the best price. I would highly recommend.

I’ve had units here for years and the staff is always so wonderful and accommodating. Couldn’t recommend this location enough!

Customer service is awesome answer every question and was a helping hand

The staff is incredibly helpful whenever you need anything. :)

Good service the best

Great customer service from Dave

My experience here at iStorage is wonderful . David and Terrance are very helpful and the best . They take there job serious and the building is very nice and clean

Great service

Terrace and Dave are excellent

Terrence and Dave extremely friendly and helpful. Great place to store things

Terrance and Dave were awesome!

Awesome staff. Great service. Great space. Really helped out our church when we needed it.

Dave and Terrence are phenomenal!

Terrence & Dave are awesome!

Perfect place with perfect customer service!! Terrance and Dave are the best!!!!

The staff is so helpful and I feel very comfortable with my valuables on their property. I would highly recommend them for your storage needs.

My man the bishop and Dave are very personal and very very helpful people. Some things

Wonderful service

Great place excellent staff!!!!! David always willing to help customers!!!!!!! Using the Ferndale storage on and off for 5 years and David has always provide great service

Love the storage

The guys David and Terrance are nice people! Very generous and willing to help and negotiate!

David and Terrance were awesome! Great customer service..

Very polite, professional and down to earth. The service was great.

This is the cleanest and most convenient storage facility I’ve ever used. With top notch management and staff who are the friendliest with the BEST customer service ever. I would recommend this store to others.

Great business will be here again!

David was an excellent help. Very friendly.

Dave and Terrence were terrific showed us where to go and made the day as easy as possible they both deserve a raise!!!

Terrance and David did a great job helping us out and bringing us carts to move our heaven stuff!!! Shout out to them!!!

David was awesome and so friendly would recommend this to anyone and everyone

David and Terrence does an outstanding job of taking care of all the customers. This is one of the best places to ever be.

Great service

Good and helpful services here. Appreciate David and Terrance for their help with the move. Clean facility too.

David & Terrance have been a generous help. Thanks for the help. Great customer service from the 2.

The storage facility is clean! I feel safe going to and from unit. The personnel they are just fantastic!! I have had interaction with Terrance and David. They are both very polite, professional and welcoming!

Terence and Dave were very helpful and professional when I came in to rent a storage unit! I would recommend this location to everyone!

We appreciate the wonderful job that you do thank you so much

Very nice staff and good service.

David, the manager, was awesome. Personable and professional. A real asset to the company. A rare find in today's environment of cold faceless transactions. Definitely a good location!

David did a super job. Thank you!

Great experience, David was a big help!

Excellent service!!

This is some of the best customer service that I’ve ever seen in a long time Terrence and David rock

They were so helpful in showing me the units and being kind about the whole moving process

Moving is hard, stressful, and sometimes even scary but when it came to storage David & Terrance are absolute rockstars. Made my move as smooth going as possible. I truly appreciate all your help guys. Thank you! I recommend iStorage in Ferndale to everyone I know. Clean facility, convenient carts for help when moving, and awesome customer service in the building. If you are looking for a safe space from things of your old place this is the place to go!

Good service

David was very helpful today 10/10 would definitely recommend

Very friendly kind hearted people. Awesome place. Dave and Terrance are awesome!!! Ferndale location.

Excellent hospitality

No joke Dave is the most helpful and accommodating dudes I’ve ever had the pleasure of being helped by— he gave us water, let us borrow a lock, and always made sure we had everything we needed. It’s rare to find people at work that care so much about the customer. A++ would invite to my family’s Christmas party.

Great service and friendly

Dave and Terrance great help

This is a very Professional and Clean storage Business in Ferndale Michigan. The Wonderful Managers Dave and Terrence are so Professional and helpful with all of their customers questions. Their are a lot of long term renters that use the storage units and are very happy there. Thank you👍😊

Terrence and Dave were a lot of help. Facility was clean and organized. Great experience. Will buy from here again.

Great !! Staff!!

David in the office is awesome, he'll always take care of you and customer service comes first. Very clean.

The two gentlemen there are very helpful and friendly. And if you need a storage unit. This is the place to be.

Very pleasant and courteous, fast service

Amazing staff, and clean. 👌👌

The service was outstanding.

Terrence was awesome! The facility and unit was very clean and he put right at the elevator which was amazingly helpful.

Good costumer service appreciate the water

Tez and David were a big help!

Excellent service from David and Terrance very helpful .

Good Storage Facility

Great storage space. Was able to get me out of the system so I would not be charged another month. David is very upbeat and helpful.

David Mays has been the recipient of the payments made here. He always warm and welcoming, makes you feel like family. * customer service mattress here!!!

David is very helpful and personable and makes things a breeze I would definitely recommend istorge. Thanks Dave

David was really respectful.

David is amazing

Great service job well done

Great service. Highly recommend the greatest

David the main man that I’ve been dealing with since 2015 at iStorage and he is THE BEST. I’m finally starting over with a new chapter in my life and I’m so grateful for him and his amazing service. Love you David and your great values.

Great service

David has good customer service

Terrance was very helpful transferring my lockers. Recommend!

Very helpful staff, dave was awesome! Top notch help here!

David is the best, truly appreciate his patience with us, thank you again

The manager Dave was absolutely honest and upfront about everything. He made my decision to rent a unit extremely easy. The units are very clean, reasonably priced and climate controlled. I would recommend this establishment to anyone. Pleasure to deal with.

Great Experience with David and Terrence. They are the best!

David was freaking awesome! Definitely suggest using this place for your storage needs. Very helpful service. Thank you, again, David! 🙂

Excellent service.

David was very helpful and the facility is very clean. I highly recommend this storage facility!

David May's is a Super employee who has always been very helpful.

Nicr

Great storage facility! Customer service is awesome and it’s super clean!

Very friendly

Some of the best customer service here from David and Terrance

Unbelievable service and friendly staff

Excellent service wonderful amazing

David really took the time to make my experience a positive one. I will be back!

One of the best storages around.

Terrence and Dave provided excellent customer service! The facility is very secure and clean.

They are amazing.

Great service. David is the best!

David is amazing!!! Thank you

Terrancs andDavid gave us some of the best customer service that we've ever had in a long time

Moving and need temp storage? I storage in Ferndale is a great place. Not only is the staff courteous (David) they are prompt and the place is safe and well maintained!

Awesome service David is great.

Very professional. Dave is always on top of everything

David is the manager full of passion and desire to help people keep up the good work David

The two gentlemen at running the show are the best in town. If you want an easy-to-access and convenient storage solution with the best customer service around, use iStorage in Ferndale.

Wonderful service thank You Terence and Dave are Amazing and EXTREMELY PROFESSIONAL. I always come back when I need storage.

Terence & Dave are Awesome!

Terrance was so nice and helpful. He helped me figure out what unit was best for my needs. Thanks so much!!

Quick and very help with the process.

WONDERFUL SERVICE!!! was awesome. Answered all my question and my experience a great one

iStorage was great today! Special thanks to Terence and Dave were very helpful and had a wonderful experience!

Terence and Adam was awesome

Excellent service and very clean units

It's not often you experience exceptional customer service, but I did! David, you and Terrance are the best, thank you for addressing all my concerns. I can now decluter and prepare for 2023!!

Very nice storage

The staff is extra nice but they keep going up on the rent

Thank you David for the excellent service

Awesome Facility and Management.

Service is always great, thank you !

These guys are very professional and nice. I absolutely appreciate Terrance and David. Appreciate these guys. Went above to help me get this unit!

It is true. David and Tasha doesn’t outstanding job. They are the best ever.

I had a frustrating issue by that caused repeat visits because of my carelessness. But David and Terrance put me at ease and even fixed the problem. I'm comfortable and confident the what makes this business great is the people.

My move in went smoothly, you’ll feel safe pulling your car in and you have enough space to load up in the elevator (they’re freight style, they just look regular on the outside) they have carts instead of dollies, so if you specifically need a dolly bring it with you. Just go into this place instead of calling, the number on google is to an outsourced call center that tries to scam you into getting the smallest unit you’ve never seen under the guise of a first months free rent. If you enter the storefront instead, you’ll have David and his team in there to look out for you. He’ll fix it (if you made the mistake of agreeing to a lease with the call center) and make sure you get what you need at a fair price. It’s a shame some of these bigger businesses literally only care about the cash (the box prices are insane too, go to home depot for that), but thankfully they have good people working for them who legitimately care and will go above and beyond to make things right. David should own this place instead, really.

Customer service is excellent! David is so helpful

David very helpful and Nice! Very imformitive! Wonderful doing business with ! Thank you so much

Great customer service.

Awesome customer service

Smooth experience David is the best ever!

Good experience good customer service

Excellent location with amazing service and my fist impression was right. Thanks guys for doing a great job.

The manager David is a true asset. He is knowledgeable, professional, personable, helpful and he provided me with excellent customer service.

Dave is amazing and storage unit is clean and secure. This is my second time renting a unit here and I’m just as happy this time as I was last time. Highly recommend

My representative was very professional very informative and very courteous. Now.

Outstanding customer service

Thanks for the service

David give some of the best customer service ever.

David was top notch. He helped make my storage experience exceptional.

David is wonderful

Wonderful customer service David did a great job

David is amazing always helpful and understanding

David is the best! He’s been very helpful and informative—and importantly—our belongings are in great shape after many months of storage.

Great service

Good communication with staff, helpful, friendly, and professional

Great!!! I recommend this storage to anyone. David is awesome!!!!

David helped me a lot with my storage unit. He is very professional and courteous.

A1 service

Best customer service, I love the place. It’s a nice place to storage your stuff I been going there for some years. It has whatever size you need small too large.

Outstanding customer service

Dave and Terrence are the best!

Dave and Terrance are Awesome!!!

Terance is absolutely awesome!!

Terence is awsome

Terence was awesome thank you

Customer service is wonderful. I had a issue when I first rented being charged double for 2 spaces. The staff went above and beyond fix the problem. The facilities are very clean and secure. Would highly recommend.

This place is the bomb. David is amazing. I highly recommend them

We just moved into our new home from Texas and we chose this location They were great I am huge in customer service and when we went to look for a storage company, we were very impressed with David and his team. They helped us out so much we chose Simply over other places.

10/10 highly recommend very easy process very friendly.

David was a great customer service associate. He made sure that I got the exact storage unit needed. This is why I highly recommend iStorage.

Mr David was excellent with assisting me. He was truly a very nice man. And very informational on everything I asked of the units.

Come and speak with David! Exceptional customer service and assistance. Very informative and helpful!

Dave and Terrance were super responsive and helpful. Great change of pace for storage that is normally all transactional and often there is no one to actually talk to. Highly recommend!

Terrance is a very phenomenal representative! I truly feel welcome and will recommend anyone to come!

David with the great customer service

Dave and Terence are Awesome!

David and Terence were very pleasant, helpful, and patient with me which. They are truly an asset to Istorage Brands.

Terrance and David were a great help. Made the moving process so much easier. Beautiful space. Very clean

I came in for a storage unit and David was very helpful! Excellent customer service!!! Ask for David when you come in!!!

Very friendly and attentive!

I appreciate all the help that David always has provided. 2 units 10 years later

Excellent service, great staff (Dave was so helpful and hospitable) and very clean storage facilities!

Excellent service

Great place, clean and very fast with service

David showed us a few options and was very helpful

Not only professional, but pleasant as well!

It was great doing business at istorage with David and his employees. Thank you so much for your great customer service, always being available to help with any questions, especially what size unit to choose for my needs

Great storage space, I’ve been with this facility for years. David took great care of me at every interaction. Extreme customer service for sure. Units are clean, well ventilated, and temperature controlled units available.

What a clean and efficient location. David was a delight to work with. He explained everything clearly and was upfront with charges and deals. I will definitely return to this location. I have been at the storage facility for years. First when my mom got a new house and put some stuff in storage and had to put some stuff in storage and then again when my dad moved out of his house. I have never been somewhere that has been kinder and more attentive to the needs of their customers. I have never felt worried or scared or uncertain in some of the most tumultuous times in my life. The people here are like old friends that you've known so long that they are family. It may be silly to say it but I very much appreciate the kindness and support that the folks have always given me. I've never found a better place to store what I couldn't keep at home.

Excellent customer service. David was very nice. The facility is clean and very accessible.

Great service and very helpful

Terrance and Dave was awesome with great customer service and support

Dave and Terrance were very help. Great business!!!

Dave is the best!!

Dave and Terrence are awesome, very accommodating and understanding!

They were really nice, helped a lot, and had a bunch of candy. Definitely come here for David & Terrance

The employees are very nice n helpful specifically David and Terrance they are such a pleasure to work with

David is amazing, friendly and does his best to accommodate the customer. He’s great!!

Dave is awesome, great place. Place is awesome.

Dave is simply the best. They provide great service, security and customer service.

I really enjoy the services that this location provides. The storage rooms are clean and the staff and manager (I believe his name is David?) work with you regarding competitive pricing, and paying your bill. They are also very friendly! Ive been a customer here for a while, and as long as I have things to store, I will keep doing business here.

David was extremely helpful and a true asset to the company, thanks so much!!!!!

Excellent staff and facility. Would recommend.

I love David and Terrence

Terrance and David always give me high quality service. Last month, I was in a rush and put the lock on my unit incorrectly accidentally leaving my unit unlocked. David found it and texted me to let me know. Then he and David checked on my unit to ensure that it wasn’t tampered with until I returned from out of town to lock it. Also - they also greet me with smiles and solutions. Highly recommend!

I love David!!!! Awesome customer service!!!

Terrance and David are friendly and always helpful, I really appreciate working with them!!

The two gentlemen that work there are Awesome!!

David and Terracw was very helpful

Amazing friendly service especially the property manager David. He really cares about his customers.

I highly recommend iStorage! Very friendly & professional!! David is absolutely Amazing! Always there to help when you need him.

Great customer service

Very pleasant and helpful

Amazing service!!! David is the man!!

David and Terrence has done an outstanding job and taking care of our needs.

Terrance and Dave are great. They really care about their customers and their experiences.

I like the service great people

Super kind helpful and welcoming! Clean facility

very helpful gentleman storage facilities clean

Spectacular service! David was so helpful, honest and informative! He helped us find just the right climate controlled unit in the right size and near an elevator!

Dave & Terrance are great!.. Extra special thanks to Terrance!!

Terrence and Dave are the best

Best customer service in Ferndale--Terence rocks!!

Thanks to Terence for such great service

My husband and I have had two storage units with them and everyone we’ve encountered has been super helpful and kind. Terrence had wonderful customer service skills and helped us get exactly what we needed!

Very helpful and pleasant staff . No rushing Overall experience was great

Terence at 8621 greeted me with a smile and was happy to assist me! He was so pleasant and helpful it was really refreshing! Thank you so much Terence for providing great customer service, it really made my morning!

David and Terrence were helpful, professional, and friendly! Good service.

Great team working for the customer

Best storage unit in the metro area

This is some of the best outstanding service I had in a long

Wonderful service I really appreciate your help

Great place to store your goods with affordable prices…

iStorage in Ferndale has been the best storage facility I’ve used over the years. It’s always perfectly clean, your able to drive into and out of the building to access your storage unit, they have a good selection of carts to use, and generous hours of access to the facility.

This has been the best storage experience ever. THANK YOU I STORAGE SELF STORAGE FOR THE GREAT SERVICE!!

Love the service they do a great job

Awesome place to store stuff and amazing service.

This place is clean, there are carts to help you move your stuff, and the customer service by Terrance and David is outstanding. Very secure location as well!

Very nice and helpful it was a very delightful experience.

I have had a great experience at iStorage . David and Terrence were a great help with assisting me with my storage .The service was here at iStorage was and is phenomenal .I'll recommend anyone .

Dave and Terrance over there at the Ferndale locations customer service skills are excellent by far. They cared about my situation and put me in a better one unselfishly!

David was very pleasant and made sure we had everything we needed to make this move smooth and easy…it was definitely appreciated!

Everything about the new customer experience has been fantastic! David and Terrence are on top of every detail and communication is excellent -- straightforward and transparent. Looking forward to a great experience throughout my rental time with iStorage-Ferndale!

David was extremely friendly and helpful. Service is extremely prompt and effective. Makes you feel at home

Staff is fantastic, always helpful

I storage is the best storage facility I have ever used. The manager takes great care of his customers and is very accommodating. The facility is clean. The price is reasonable, I love it. I would definitely recommend this facility for long term or short term storage. It is also very safe and secure!

David and Terrace did a outstanding job in helping me get my unit.

Some of the best customer service from Dave and Terrance

Great people , great units

Always friendly and helpful!

This place is great! It’s super conveniently located, clean, and the Dave, the gentleman working there, was extremely helpful with showing us the available units and very patient in giving us the time to make up our minds on just the right one. I highly recommend iStorage in Ferndale.

The staff were very helpful.

Best service ever

Always clean, well lit and secure. Office managers make themselves available and are always pleasant.

Best storage ever. David is amazing and kind and so helpful. Very professional and helpful staff.

Great service very nice man working

Great costumer service very friendly staff

Very good staff very helpful and nice

Like the service and good people

Dave and Terence were a delight very helpful great customer service very great

David Mays is excellent and helpful, he made the experience very easy. The facility is clean. Highly recommend. :)

Great facility! Dave & Terence provide excellent service. The best in the Midwest!!!

Dave and Buster have the greatest customer service. I really enjoy going into the office because of the professionalism and care they have for me has a customer over the years.

David and Terrance serviced me. David was very accommodating and helped me a great deal. I would recommend anyone to come here!

David and Terence have been wonderful! They are very professional and accommodating both always have kind words.

Great place to store your items

Super nice guy great service

David and Terrance gives the best customer around

Outstanding service here at Ferndale

Good staff. Did their best to accommodate

Great

Great experience! Terence and David were incredible!

David was very nice and patient.

This is the friendliest most accommodating storage unit facility that I have ever visited, not to mention CLEAN!! I highly recommend using them and the manager is really nice.

Great folks, very helpful reliable and efficient

Thanks for the service in my time of need.

David did a wonderful job

David the manager provides excellent service! Always available and attentive to customers.

David is amazing! I rented here years ago and was pleased to see he’s still here offering excellent customer service. He helped me decide which size to rent and pick a space close to an elevator. He is so easy to work with and friendly.

Best storage unit company! I’ve used them for years! David and Terrance are really nice people.

Wonderful hosts. Quick. Easy to work with. Super helpful. Answers all questions. Available even in off hours. Clean.

Terrance is one of the most helpful and professional people you could hope to encounter. He’s omnipresent at the facility, ready to help out where needed, answer questions and offer advice during the rental process. It’s reassuring to see his friendly face working behind the office counter or when he’s making his rounds inside the storage facility. You know your personal belongings are safe at IStorage!

David and Terrance have been excellent! With every owner change David has been constant and helpful.

Terence gave great customer service and was very patient and helpful with my questions.

Didn't seem like it was climate controlled. Very different temperatures on each level. Parking is kind of a mess. But friendly employees.

David was super helpful. Him and his staff run a great operation.

David with excellent customer service well recommended

David was wonderful and a very big help!

David was very helpful as usual. I love istorage ferndale

David has provided the best customer service that has received in a long time. This individual goes above and beyond for his customers and treats them like family. He is the reason I continue to do business with iStorage. Give him a raise, promotion, or something!

Not big on Storage unit operations but I definitely I had great customer service with David, constantly keeping me in the loop and actually having some type of morals or care for what he’s doing. Thanks Dave

Dave was great! Helped me out

Great customer service and very helpful from David and Terrance

Service was amazing I have received from David and Terence

Great job, excellent service

Great service !

Great service!

Good service

Thank you very much for a great job

Staff is so friendly and very helpful! Top notch service. I would definitely rent here again.

Terrence and David were stellar with their customer service, it like home for The Holidays.

Very nice and clean, very good service. Professional people Like how David take out the time to explain to me what ever i need to know

Great place!

I like that the storage sight has an elevator. Clean environment. Shout out to David. He is super nice and welcoming!

istorage ferndale are lifesavers!!!… I was looking for storage and found a great group of people that give me a excellent sense of trust and security. In a world of uncertainty iStorage has surpassed my expectations as professionals. I feel like they are family

The friendliest team ever! So grateful for the guys that work here 😊 the kindest, most helpful, most patient crew around. I could get a storage unit anywhere, but these guys make me happy to have one here.

Greatservice

Great service David never been served with such professional and caring service thank you

David rendered excellent customer service polite helpful and professional

I reserved a storage unit at a different company and when I went to see the size, it was not what was needed, and their customer service and attitudes are terrible. I decided to go to istorage and when I arrived, I was pleasantly greeted and was reassured that everything would be okay. I went in needing a unit that same day and they accommodated me with no problem. They minimized my stress and everything worked out. The guys at the desk we wonderful and I truly appreciate them. This will be the only storage company I use and will recommend them to everyone that needs a storage unit. Thanks again!

I came in today looking for storage. I was pleased with the friendly greeting upon entering the office. Terrance helped me find the perfect unit to fit my needs. I would certainly recommend others to this place for storage

David is fantastic. He expedited our move. He is extremely friendly making the process fun!!!

Terrance and David are top notch guys

Great service

I love Dave and Terrance. Dave went above and beyond to assist me.

Great service

Very clean, Perfect service!!

awesome service! Terrence rocks!

Storage is so lucky to have David at this location we LOVE YOU so much for the help you have given us.

Outstanding service here at Ferndale. We love David

I am so appreciative outstanding customer service that I get along with everyone else at the Ferndale location

David and Terrence have some of the best customer service that I've ever seen in my lifetime.

David and Terence are very helpful in keeping me in formed of rules, regulations, and requirements of the facility. Kudos!!

Best place ever! Clean AND staff is incredibly helpful. Dave is amazing! Gratitude

Great staff and a great location. A very easy storage experience.

Excellent service. Very friendly staff.

Great! Terence was amazing and very helpful.

David went above and beyond in making sure that I had everything I needed. Kudos to the customer service, honestly some of the best I've had and I work in the hospitality industry. This man should be running a hotel. Istorage is lucky to have him.

David was soo nice and helpful with a short term rental while I moved. He was able to get us into a unit that day even though their computer system was down. Every time I ran into David, he was so friendly and kind. I highly recommend this storage facility. David goes above and beyond to do what he can to help you. Definitely made the move a lot less stressful. This facility also has 24 hour access with a code-locked gate and they provide dollys and carts to assist with moving items. Thank you so much David!!!

Good people

Excellent service. Was most helpful to today. Harriet Rice

Dave did a wonderful job in helping me out please give him a raise Some of the best customer service

A bit more than I like paying, but that's everywhere these days. The customer service has always been top notch, and very helpful. I've never had any trouble accessing my unit, which is more than I can say for other storage places I've used.

Love the service here at ferndale

I had a very value-added experience. The staff was so customer focus. They were amazing 👏.

The staff is simply amazing! Terrence and Dave are very accommodating and willing to assist as needed. The facilities are clean and secure. I'd consider this a first class business in quality and service!

Dave is the BEST!!!

David and Terrance had excellent customer service and was very helpful at iStorage

Mr. David and the entire team at Istorage in Ferndale, MI are remarkable people!!! The service is excellence and they go above and beyond to ensure their customers receives the BEST experience! The environment is welcoming, safe, clean and again, the service is excellent! Signed a grateful customer!

David gives the most excellent service. He is very polite and is a people person. He will work with you and he makes it easy to understand the layout of the unit. The units are convenient to access as well. I highly recommend!

Great customer service. Highly recommend

Best customer service ever and outstanding customer service

Love the service the manager David is such a wonderful and caring person

Love the service

David was of great help! Above and beyond customer service. I would definitely use iStorage again because of David! Outside of him the facility is clean and the units are pretty spacious.

David is the man that works there and he is the nicest most helpful person I’ve ever met. This guy deserves a raise. Just extremely friendly and helpful. I would recommend using this place just because of him!

Great service outstanding job

David was awesome Great communication worked with me got me in and out very professional

David has great customer service I really enjoyed signing up for istorage today

Owner is super nice and very helpful!

Great experience everything made easy by David

My guy!! Couldn't have ask to deal with a better individual than David!!! Thank you Sir.

Dave has excellent customer service and is a really nice guy makes sure all the customer needs are met!!!!

Outstanding service

David was so helpful and amazing. Best customer service I have ever had!

David was amazing and so helpful. Very clean facility and employees that care.

Awesome experience

Very nice worker...Very respectful very understanding.Ver good people.

David was hands down the best employee I’ve ever dealt with. Above and beyond customer service!!! 10 stars if it was possible!!

Really Good service , really nice and understanding.

Amazing staff very sweet n attentive to customers.

David does an amazing job every time and I’ll always come back to this particularly clean storage facility a plus plus plus plus plus

Great experience your employee David was very resourceful and patient with customer service.

David was very helpful and very knowledgeable. Great to work with and looking forward to doing more business through him.

Dave is the nicest guy In the business....helpful and cheerful, great change from people who just "put in the time" in a job for their weekly pay

David at the fredale location gets a 100 stars from me

Great service.

Service was solid and wonderful in every way

Very good wonderful service

Great job!

The service was good

This is the best storage experience. Everyone in the office was extremely helpful, professional, and considerate. David is the type of Manager who everyone should have!!!!!! If you need a safe, bright, clean, and air conditioned storage, iStorage in Ferndale is the place for you.

Thank you for your help

Great staff. Great service. Front desk was great help.

David was very helpful

Great experience! David has been wonderful to work with 10/10. Highly recommended.

This is the second time renting from this facility and I've had nothing but amazing experiences theu ey are always super friendly and have amazing people skills

Extremely friendly customer service and easy application process. Units are clean and secure.

Phenomenal customer service!! David, the property manager, is a lost breed!! Just can’t recall the last time I experienced service at this level. He was friendly, concise and thorough. Over the years, I’ve primarily patronized UHaul and have been pretty satisfied for the most part, however, today’s encounter compares to none other. As a new customer, I can only state praises for the dedication and genuine enthusiasm this manager provided and displayed doing the entire reservation process. The facility was an A+, clean, spacious and easily accessible. Although, I may not require storage services on a regular basis, I will definitely share my experience with friends, family and anyone with storage needs. Bravo, David!!! Bravo, iStorage!

David gives great customer service and is very knowledgeable about his job!

Very courteous and understanding. Wants to help you 👍😃

David is super helpful. I had to get into a storage unit for a friend and he knew my friend and his unit and helped us get in when we needed extra assistance.

David was helpful throughout the process

David was very helpful

This was my first time utilizing this facility and I would definitely recommend them to anyone. The service was great and all of my questions and concerns were addressed.

Great Customer!!! I loved it!!!

Awesome storage facility

David awesome guy! Definitely made me feel welcome and comfortable using Istorage as my choice.

Most fun experience! Super cool staff!

iStorage Ferndale has been great. We placed items in a unit for short term, but it's been such a good experience and we feel so comfortable our valuables are in good hands, we have not rushed to get them out. Staff is always friendly, helpful and full of good energy. Only wish the bowls of free candy were available again.

This facility provided everything that I needed and always worked in a timely fashion! David was a great help with the process and made everything simple and easy for me! 10/10 would recommend

David and Sharon were very helpful. David called after 1 1/2 months to tell me about an opening!

Very nice and helpful service. Definitely recommend.

Very helpful service. Kind and understanding.

Kuddos to the staff, specifically, Mr. David M. for assisting my grandmother. Excellent customer service!!

Storage manager Mr. Dave was awesome in assisting and giving direction on where to go to clean out our storage space. We needed assistance with getting into our unit, he immediately came to help with the matter… Our Hero 😁

David is awesome! He made renting an storage unit a breeze. Can’t thank him enough!

David is a true professional! And I’m glad to know him….

Fast and friendly service with good rates on units. 10/10 would recommend!

I had a great experience renting my first storage unit. David was clear with my options and friendly!!

David is wonderful to work with. Realty appreciate him!!

Great service!

Exceeded expectations, very pleased

David was very informative, professional and knows his business.

This was a great place to store my seasonal things. Easy access, very friendly staff, and a clean facility!

Service level was good, David was excellent to work with. I’d hire him at my business. Honest and straight forward very customer focused.

Quick service!

Amazing service!

I had a wonderful service at this place David was amazing

Dude was super friendly and professional. Pleasure doing business

Awesome Service

Great service from David! Highly recommend this location!

I had the opportunity to work with Sharon. Great customer service! She was extremely helpful through the process of my rental. Sharon went above and beyond to make this a great experience.

This is a great place! David is extremely helpful and friendly. Top customer service!

A clean and safe place to leave your treasures. I've been dealing with them for years and the manager David is extremely helpful and will do whatever he can to make your experience better.

I had a key break off in my lock. Mr. Mayes took care of the problem, and fixed it quickly.

David is absolutely AMAZING!! He helped me with my move and took away all of my worries! Excellent customer service!

David has been so helpful and made this whole process just effortless!

Great service. All my storage needs have been met at iStorage.

Accommodating and friendly. Been a customer for nearly a decade and they've always taken care of me.

The manager, David, and his staff provide great service! I have used them for years. I appreciate them.

David is the best. Very helpful and supportive. Won't steer you wrong. Greatly appreciated for the services.

David was a awesome sale associate

Great customer service.

Good service

David is awesome, very helpful.