Storage Units at 20945 Link Rd in Southfield, MI 48033

Exceptional Service!! Kate is awesome!!!!! No need for a long story! Very kind and compassionate!! Always willing to help!!!

Hi sign up was easy we rsvp by phone so when we got there to look at units Ms Kate was friendly and very transparent. Will keep you.posted

Great at low prices and property management is very patient with everyone

The place is clean and well managed. The attendant are friendly and knowledgeable.

The manager Kate was great to work with and always made things easy. The storage lockers/buildings themselves were alright. The ground outside the lot was very inclined in some spots making loading/unloading difficult. Other than that, the experience was not bad.

Great vibes. Feel safe. And helpful service!

This was my first time needing a storage unit and I wanted something convenient and close so I called IStorage…and when I tell you Kate v.helped me so much and was so patient with me I really appreciate her and her personality. She’s funny. 😂 And she is the best at her job. If you’re looking for a decent price on a storage unit, I’d suggest you call IStorage . She’s there to help.☺️ with the best customer service in the world!! Thank you Kate V. 🙏🏽🙏🏽🙏🏽

Awesome customer service!!

Been renting a storage unit at this location off & on, since 2013

Kate V. Was very awesome and instrumental in how she assisted myself and my dad with getting our items removed from the property. She went above and beyond to make sure we had access to different items in the property. Kate was kind, professional and relatable, she definitely made our experience great through this final process. To say thank you isn’t enough, so I want to say Thank you times infinity ☺️

KATE IS AWESOME FTOM FIRST DAY TO LAST DAY, SHE WAS VERY PATIENT WITH ME AND HELP ME WITH THE APP AND HOW TO USE IT. THANK YOU GUYS FOR MAKING MY STOT

Very pleased with them, other than the rental price increases quite a bit yearly

Amazing customer service. I came in the day before and needed 2 extra large storage units, and they got me all set up in less than a hour… Have been here ever since with no complaints! Do yourself a favor and store your stuff with iStorage.

Great place ,great atmosphere, great people.

Manager is extremely helpful

Excellent property you can see the hard work Kate puts in to keep it up.

Kate has been so kind and helpful. She really goes above and beyond for customers!

Super professional staff. Kate even went a step further to make my move in and access easier.

Nice place.

It had a hole in the ceiling and they gave me the wrong code to enter the storage place. But other than that it was okay. You need a 10x15 for a fully furnished 2 bedroom house/apartment! It was way more than enough room because my stuff I had in my down stairs storage in my apartment fit as well! You just had to make sure you stand your couches up. I’ll add pictures later to share

Friendly and easy going staff. Really helpful

Saved me money

Kate Was Amazing in helping with problem solving and helping in any way she could. Very Sweet. Storage prices go up very often..

We buy storage units and Katie and her team are amazing

Thank You For Your Help For Storing My Belongs And Vehicle

Kate, thank you for your assistance. I have been using your facility for the past three years. The site is well maintained and the customer service has been superb! Thanks again.

Thank you Kate! Super nice and helpful. You’re a star…well, 5 stars actually!

Temporarily using this storage service and the property manger is the best! She’s patient caring and very attentive! I would highly recommend using this facility!

Friendly

This place is clean and affordable. Easy to book online. Which is a great time saver. I will always use them when I need extra space.

Fantastic! I will refer anyone that’s looking for storage Miss K.Viergever was very nice she drove us to our storage ,I thought that was sweet of her , very kind spirit . Thump up to her place is very clean

Awesome

I loved Kate. She was so helpful and even helped me save money by getting 1 unit instead of 2. I really appreciate her.

Your manager was excellent she answered all my questions and gave me a sense of security that my belongings would be safe here

Due to unexpected circumstances, I needed a unit immediately and was able to find an affordable unit, make the reservation on-line and move in within a matter of hours. It was very easy and a real life saver.

Great customer service

Very professional and nice and sweet

Manager is super friendly and helpful anytime there was any issues. Very great place!

"Kate" of the I-Storage, Southfield, MI location, is the absolute best!! She's so friendly, always keeping me informed on the stats of my unit, always exuding professionalism to the upmost! I see why she's the Manager in charge of I-Storage in Southfield...She deserves it! Yvette,

Kate at Southfield definitely gets 5 stars for Par-Excellent customer service! She is professional, kind and goes beyond the call of duty in helping her customers. She is top notch!

The office manager was very nice she handled everything in a timely manner she did an excellent job anyone needs a storage space I will always refer them to i storage

Every thing went well

Kate was very patient and accommodating to my unique needs as an out-of-towner needing a particular storage space to support my retirement hobby as it grows into the Greater Detroit area.

Katie was the best very knowledgeable about her job and just a joy to have her help me 👍😀

kate is great! She has the best customer service. I recommend this facility.

Easy rental process and conveniently accessible to transfer into the units.

Happy with everything

Facility is very clean and organized. Excellent place to rent.

Convenient and good locarioxssqa

I love iStorage, I've had three accounts with them and I never had any problems with them. When I got behind one time they called me and I was able to pay there and I set up for reminders to pay. Customer service is always friendly when dealing with iStorage. Thank you so much for you all patience and timing. I recommend everyone to come to iStorage.

Great customer service

Prices have gone up

Ms Kate is such a beautiful blessed person to deal with she a Gold star ⭐️ way more then 10srars,,,, she deserves a rise

I appreciate Kate at istorage on Link Rd! She is excellent at reminding me about my monthly fee. Her customer service is fantastic and very helpful.

Kate the manager is amazing! She worked with me on a past due balance for my mom’s storage unit when she passed and kept me updated on any future charges. I would give her 10 stars if I could!

Loved the service! Any help I needed I was always guided in the right direction. 10 out of 10 would recommend!

Kate was courteous and knowledgeable very helpful and easy to work with!!

Easy setup and great customer support. The site also has gated access that is easy to use and ample lighting.

Kate is amazing! Hands down the best Istorage!

Location is great for my business storage needs. Office staff is friendly and very helpful, when needed.

Spacious and reasonably priced

👍

The young lady that assisted me was very helpful patient and kind the storage space that I have is nice easily accessible and at this time I am satisfied thank you

Kate did a great job of explaining everything.

Very well trained staff both friendly and polite. Best rates hands down.

Southfield istorage has been nothing but blissful convenience in all regards. Kate the manager is not only friendly, but extremely accommodating to our needs. I highly recommend this location for your storage needs.

Helpful and attentive. Thanks

Nice price for drive up storage. Great staff. I've been using this place for years and no complaints yet.

It cool good hours no hassle good staff.

Visit was fine

Awesome

Secure place

Very pleasant, informative! Great experience

I’ve been using this storage unit for a couple months now and it’s been awesome!!!! Everyone has been super friendly and the process was easy!!! I highly recommend them!!!! 5 stars all the way!!!! Thanks for everything!! Danie

Customer service was good, the staff was friendly and welcoming

Great staff very nice!!!!

Great customer service

Great service and very secure space/units. They just need to add signage on Telegraph near Link Rd to make it easier for someone who is coming to their facility for the first time.

Everything went good. Hey you guys are wonderful, I like your storage place, I have used it before, and sent you customers,also🖐🏼Have a (BlESS DAY) and be safe.

Great customer service and very friendly staff! Would highly recommend.

The staff were pleasant and accommodating and were able to assist me with all of my issues and information. We are grateful for the ladies and wish everyone was like them.

The girls in the office were extremely friendly. Cheap rates too.

Wow what a great place to rent at! Very clean and Lisa was super friendly. Thanks!

Good facility for using long term or short. Mine was a short stay.......

Manager Lisa was very nice.

It's a great place to store stuff friendly quiet safe

Very clean and very nice! Lisa was very knowledgeable. She knew exactly what unit to get my mom into.

I recently paid a visit to I Storage and spoke with the most charming and professional employee. Her name is Lisa. She walked me through the process and helped me to get the best deal ever. The property was clean down to the unit I am renting. I definitely recommend using IStorage for all of your storage needs.

very nice ppl I haven't had any issues

The details of storing were communicated clearly and within 5 days I was able to move everything I had into storage. I would recommend iStorage for any beginner storing their belongings. The managers were friendly and transparent. Will definitely recommend. :)

The manager at the site provided excellent customer service. The facility is clean and priced reasonably.

Staff is friendly, kind and very easy to work with. No surprises, was willing to explain everything down to the last detail. Will recommend this facility to my friends and family in the future.

I had a great experience at the Link Rd location. The manager was very polite and her customer service was excellent. I would recommend this location.

I really enjoyed the istorage experience. Especially the experience I had with Lynn the manager. She was wonderful and I would recommend anybody to this company. They are sensitive two situations that may occur and they will work with you. Thanks Istorage !

I'm in love. Ms. Lynn is amazing. Safe and secure. I feel confident that I will be well taken care of .

Excellent Management...Facility has extremely good lighting

Excellent service! Thanks for everything, you guys made this easy! I'll recommend you anytime!

Lynn is the best, really helped me out when I was looking for a place to store.

Lynn is amazing, very friendly and helpful! If anyone needs a storage unit, this place is secure and priced very reasonably.

Very professional customer service!!!!!

Really nice people and perfect place for your stuff I absolutely recommend it

Very fair

Great service

Lynn is the Best!! Great Storage Place!!

The property manger , Lynn Goode, is very professional yet personable. I have been at this location since Lynn has been a manager . A good person to also!!!

Lynn is one of the best managers I have ever worked with and I have had storage facilities all across the country. This place has lighting so bright that it's like daylight. Clean. Electronically gated. Convenient central location

Lynn is the best

Wonderful place and Lynn is a more wonderful customer service rep. Have my support always. Thanks istorage/sou t hfield.

Lynn was wonderful. So nice and helpful. Awesome place. Thank you istorage

Called at the last minute to find a storage was able to find it really easy cheap very pleased with the service she is very helpful she called me to make sure I was finding it all right and I would give this a five star I would recommend this to friends and family thank you.

Lynn did a great job with helping me find the right size unit to fit my needs.

This is my second time renting here and as usual, always fast & professional. Lynn was very nice to me. Thanks Again Lynn!

Lynn is marvelous! She is friendly and goes above and beyond for her customers. I would highly recommend to anyone in the Southfield area.

Wonderful service very pleased with my storage here

Great place to store your stuff! Lynn is great!

Excellent service. The manager was very helpful and made our move easy. Thank you!

Lynn will help you with your storage needs.

Best property manager I have ever had. Lynn is great.

100% lynn

Lynn has been amazing. So helpful. Informative a true blessing to do business with. Would not trade her for anyone.

What a great place to keep your things at can't go wrong and Istorage! And the manager here is a wonderful lady

The manager her us a great lady you can't go wrong with this storage facility the best place I've ever stored at!!

Its a great environment to keep your things. The manager there seemed to actually know what she was doing and actually seemed to communicate with her customers. Definitely gonna recommend for a storage place

Lynn at Simply Self Storage made things very easy for me, She explained everything in detail An worked very very hard to get me The perfect unit to suit my need's.. I highly recommend this Storage Company to ALL my Friends An Family.

I been with them over a year now..... Lynn is a very good person an Very helpful an considered when it comes to your need an problems.

Best place to rent a storage space. Lynn, is great, she's professional and friendly. Whenever I need extra storage, I always come here, they have the best prices around.

Lynn was awesome! Thanks for getting us sorted out with a unit while we wait for our house to close!

Lynn is super helpful, super professional. She worked out some issues I had like that 'snap'!

Very clean nice staff secure environment

Lynn was absolutely wonderful she took care of my problem in no time flat and was a pleasure to work with. I wish all the people I deal with every day were this professional. Thanks again Lynn

Lynn always helps me with everything I need. She is fantastic, I love this place!!

I must really give a five star rating to my girl Lynn over at Simply self storage in South Field Mi.She never let's me down and is business all the way.Keep up the good work Ly

I would highly recommend using this facility if looking for a unit to rent. I called to inquire about the units and I was very impressed with a lady named Lynn that I had spoke with. She was extremely polite, very professional as well as knowledgeable. She answered all of my questions thoroughly. Not very often do you run into employees that seem to enjoy there job as Lynn did.

What a great experience! Lynn was more then helpful with my move! Thanks again Lynn, your amazing!

Lynn was very helpful, very knowledgeable and super nice.

Wow! Lynn is a gem! Super helpful and the facility was very clean. Everything was above and beyond in my opinion. Thank you Lynn for all your help!

Right price and Lynn was very helpful and friendly.

2nd time using this facility and love it. Office personnel are always kind and helpful. And storage units are clean and secure.

Love the sizes of the storage units prices are fair. Lynn was very friendly and helpful very communicative and very knowledgeable with the storage units. Thanks so much!

Definitely recommend this facility!! Excellent

I called the other day with lots of questions. I was probably annoying. But the lady that I spoke with, I think her name was Lee or Lyn, was very patient and informative. I actually enjoyed the conversation. After calling around all day and talking to grumpy people about storage units, it was very refreshing!

Very Happy with my storage locker here. The staff was very friendly and helpful during my difficult move.

Lynn is the best ever. She works so well with the customer's. Her personality and willing to help you goes beyond what is expected. She needs a raise!!!

On-site management is superb! Location is secluded & away from opportunistic intruders, yet readily accessable via major roads. Outdoor units only; no inside storage. Generous access times 7 days/week. Competitive pricing.

Very helpful on-site management. Competitive pricing.

Very friendly and helpful, also great price on units.

Patricia was extremely easy to work with and their process is streamlined and quick

They handled my concerns professionally. Patricia was helpful.

Very nice friendly

I was so appreciative of Lynn Goode she was ever so friendly and very helpful. She made all my fears of purchasing a storage unit so much better for me. Thank you ever so much Lynn Goode!!!!

I've had my storage unit at this location for almost 6 years (yeah, I know, move someplace so I can actually use all my stuff, lol). I don't remember the previous managers I've worked with, but ever since Lynn started managing this location, everything has been top notch. Her understanding and customer service has exceeded my expectations. Keep up the great work!

Hello I've had an Awesome experience with Lynn as the Manager of the Simply Self Storage in Southfield, she is always willing to answer and explain any Questions I may have to the best of her ability, Lynn always has a very Pleasant and she is always smiling and is always keeping the storage space clean and looking very Presentable, thank you Lynn for all your Help and Hospitality here at the Southfield Simply Self Storage, keep up the Great Customer Service and Clean Storage Place.

This place is awsome nice staff very very clean.Thats what you want not to worry about taking home someone else critters.

Clean and reasonable prices

I really enjoyed working with the staff at this location. I had the pleasure of doing business with the site manager Lynn and Ebony. Great job team Southfield Link Rd.!!

I had shopped around, and needed a storage locker that was close to my house and had drive up access. I had looked around online for a couple of days and finally decided to check out Simply Self Storage. I talked with Lynn, and she was more than helpful with getting me into a locker that had what I needed. The facility is tucked away nicely right off of Telegraph, and is easy to get into and out of. Being able to access storage 24 hours is a huge bonus. And again, Lynn is very accommodating.

Excellent customer care, very informative. Love the experience. Thank you so much.

Lynn was very friendly & helpful. She personally walked me over to the storage space I was renting to make sure the size was ok. She made sure to ask if I had any questions or concerns. This was my first time renting a storage unit and she made my first experience a great one

Great service. Lynn was able to answer the questions I had about which unit would serve best. Thank you

Super friendly and helpful! Lynn took the time to really help me get what I was looking for. Great experience!

The manager on duty(Lynn) was very friendly and helpful. She answered the questions I had and helped me find the right unit for what I had. Great customer service!

one if the best experiences with friendly people .. Lynn was nice and very professional ...

Lynn wwas the best

Decent lockers and location.

This was my first time getting a storage unit, and Lynn helped me figure out the best size for what I need to be stored! I will recommend not just this company but this location to my friends and family!

I went in to find a temporary storage space and Lynn was delightful as she helped me through my storage crisis. She also recognized me at the local grocery store was very sweet and that speaks well for your company.

Kept my stuff safe. Def. recommend autopay so you don't have to go in every month to pay!

No frill storage.

New ownership 🙌 Lynn seems pretty nice

Manager was super nice and helpful. We weren't able to use her facility due to it not having climate control but she referred us to one that did.

Lynn was very helpful!

Lynn and Lasara are both super amazing

Lynn is awesome at showing people around & helping with sizing

Great service, Lynn helped me find the perfect size unit for all of my items!

I was very impressed by the way Scott provided me with information about their facility and the cleanliness of my unit. I would also like to say that Scott was very professional in his demeanor and I and my wife feel very satisfied knowing that our belongings are in good hands. I will definitely tell my friends and family about Simply Storage.👍🏽