- iStorage Sterling Heights, MI - Metropolitan Pkwy
6550 Metropolitan Pkwy
Sterling Heights, MI 48312-1028
- (586) 460-4035
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The Customer service is always exceptional and helpful
We originally rented 1 unit here. The manager convinced me rent a parking spot also when he noticed we were leaving our car in the neighbors lot. Today we moved out of the parking spot we rented. Mark spoke to us in the office for 15 mins asking how he could earn back our business in the future and what make might make the property more desirable. You can tell he cares about his job and his customers. If we ever need a parking spot again we will go back and sign another lease with Mark.
Today my husband and myself went to our storage locker. While we moved our stuff around in our locker a young man came and started talking to my husband. He addressed him by name and they spoke like old friends. He introduced himself to me as Mark. When he left I told my husband he was a nice man. William told me that Mark had been here a few years and had become a friend and they always talked football and coaching when he was at our locker or in the office paying our bill. You really don’t find that level of customer service anymore. I feel safer knowing my husband who’s going on 80 has someone watching him when he’s at the storage locker.
My mom rented us a unit today. Although the manager Mark was super busy he took the time to go over everything with her and was very patient with her.
My girlfriend rented us a storage locker this week. We spoke with a call center and then Mark called us from the property. He was very helpful in getting us the correct sized unit. Super easy and we did 99% of the work over the phone so it was safe for her.
The manager was very friendly and easy to deal with. The sign up process was fast. I have an indoor unit which was very clean. Getting into the complex was very easy too; using an app on my phone to open the gate so I didn’t have to touch the keypad. The price was right too
Very friendly staff. I wasn’t able to make it there during office hours and the man I spoke with on the phone made for a very quick and friendly process getting me set up with a storage unit to access that same day!
Ended my stay with istorage today. If I need a space in the future or if anyone I know needs one I will for sure send them to Mark and iStorage. He’s always there making sure our stuff is safe and the place is clean. Always with a kind word and smile.
Went to Istorage today in Sterling Heights today. The man behind the counter was so helpful. They had rented all of the size we needed but Mark called around and found us a spot within 10 mins of that location. He went above and beyond to help us.
Perfect place to store my belongings while I’m deployed. The man behind the counter was professional and got my girlfriend and I out quick and for the best price in Sterling Heights.
After reading the reviews of this storage place I wanted to give them a try. The manager Mark didn’t disappoint. He got us set up over the phone. Being pregnant this meant a lot to me and my boyfriend. It was fast and Easy.
Great place Landscaping looks great
My grandmother asked me to post a review today. She said Mark was very kind and talked her threw the online move in process and then when she got there took her to her storage unit and opened it for her.
My girlfriend and I needed a place to store our stuff between houses. We put a reservation in on the Istorage website. Within 5 minutes the manager of the property we reserved at had called us to welcome us and answer our questions. Mark was very kind and did all our paperwork on the first call. He made it quick and easy and we felt safe because we didn’t have to go into a store. He even set us up an App on her phone so we didn’t have to touch the number of on the gate. We moved in yesterday and by 10am today Mark had called us to make sure the move in went smooth since he was off on Sunday. I would highly recommend any of you looking for a storage locker call the Sterling Heights istorage.
My fiancé and I rented a unit with the Manager Mark over the phone. The process was quick and easy. He made it painless for us during the Covid pandemic. When we dropped our stuff yesterday he drove out to us. He stayed 10 plus feet away and had a mask on. He made sure our gate code worked and that we were happy with our storage locker. I’d highly recommend using the iStorage on 16 mile in Sterling Heights.
Getting a storage unit at istorage is super easy and quick, the prices are fair, the space is nice and customer service is excellent. The location off 16 mile between mound and van dyke is easy to get in and out of because it is on the service drive, and I usually have the place to myself when I drop off items to my unit.
Mark was awesome & The easiest over the phone contract ever. Thank you Istorage
We are in the process of moving and needed supplies. The Manager, Mark, was very helpful helping us pick what we would need. He seemed to care that we got what we needed and wished us the best. Very nice person. Bill
Renting a storage unit is so easy at iStorage. The office staff was incredibly nice and helpful. Explained everything in detail. Even showed me my unit in person and offered any assistance. I would recommend them to anyone looking to store items at a self storage facility.
Storage facility was clean and well kept. The person checking us in was very friendly and helpful. My unit was clean and easy to move my things into. Thank you
It was quick and easy to get a unit. The place is clean and feels safe. Mack is very friendly and helpful.
Mark the office worker was polite and was able to get us the best price in the area
I love this property! The units are clean and the manager, Mark, made me feel safe as I was moving my things in. He was very helpful with answering all my questions and I found the unit to be completely affordable.
I am very impressed with the manager at this location. He is very professional and has made renting a storage unit very easy.
The manager Mark was out shoveling units this week. It seems like he really cares about his clients.
Mark was polite and always made me feel safe while I was at my storage locker.
Mark gave us great service.
Excellent service, the manager at the 16 and vandyke facility is the best, made things easy and fast, the price for my unit is fair, I absolutely recommend Istorage for any of your storage needs
I found this place after my other place sold the unit I reserved. I can’t remember his name and I’m truly sorry for that. Thank you for being so kind to us and treating us like people vs a $$$. You explained everything to us and went above and beyond! Even my 11 year old was highly impressed! Keep up the hard work!!!
Mark the manager was extremely helpful, the units are clean the parking spots are kept nice. I would recommend the storage facility to others.
Mark was great and really worked with us when we fell behind on our payments.
We moved our stuff out today. While we were moving out the manager Mark came out to us and thanked us for storing our stuff there. Asked us if he could do anything to keep us with them. We got a new home so the answer was no but he was nice and polite and made us always feel welcome.
I needed a very clean place to store my books. I made the manager Mark show me 4 different units so I would know if the place was clean. Not only where all the units clean but he recommended different wrappings for my books and we spoke about a lot of different book series.
We viewed the place today. The man who showed us around was polite. When we need a unit next month we will come see Mark.
Mark made it easy to rent a unit here this week. Clean unit and big enough for all our stuff. Even had a light inside the unit.
Best part of the trip to iStorage was the manager Mark noticing my hat was a U of M student hat. We spoke about my school for 20 minutes. He wished me well on my classes and life. Nice man.
We were a bit late on our payment this month and Mark took care of us as he always does. The level of customer service at this storage facility is amazing.
Very easy to get storage here. Mark showed us units in the snow this afternoon and was super patient with my wife.
Great place. Very clean. Mark was excellent.
Great service from the manager. In freezing cold weather he showed us many units until we got the correct size.
We recently lost a job and got way behind on our payments. The man calling us Mark was always nice and understanding. He was firm but fair with their policies. When we got caught up this week he apologized to us for having to call us for the money when it should of been us apologizing to the company. Each time we spoke he asked how we were doing and if we had found a new job yet and gotten back on our feet. We will continue with iStorage as long as we need storage because of people like him.
My wife stopped up there today to view a unit we want to rent. The manager took her to the unit, showed her around the property, and just overall made her feel safe there. Thank you iStorage for hiring good people like Mark.
I pay my bill here every month. The man behind the desk Mark is great. Always asks about me and my family. He’s fast and professional.
I work for one of the commercial contractors that stores trucks here. The manager has always been firm and fair with us. Mark is always cleaning up around the property. Since he came aboard the gate got fixed and he got new lights for the property. Safety is not a concern for us.
I could write a book on how pleasant my experience with Mark was Today, but I’ll simply say today was quick easy and painless during a stressful time in our life. So Mark has our thanks.
My wife and I came into the location and when we got there the manager was dealing with a tense situation and we watched him handle it with respect and compassion. When it was over he stood and apologized we had to hear that. He said his name was Mark and told us about the company. He showed us a unit and we agreed to sign up. He even gave us a free month. He did a great job explaining the deatails to us. This man seemed sincere and professional mixed with the right amount of humor. When we went to the unit to take the lock off and start unpacking the light string was to short for my wife but it was fine for me. I told Mark it was no big deal but he would not hear it. He went and got a ladder and put a brand new longer cord on the light and explained I might not always be there with my wife and he wanted her to feel safe. This is the kind of employee other companies should want to steal.
Storage manager Mark did a great job
Good prices and good service. Manager is very customer oriented.
My fiancé rented us a spot today. She said the manager there name was Mark. He was very polite and professional. Great place to put your things.
What a great, pleasant, fast, and easy experience. We are going through a very stressful divorce and move currently. I was so stressed about moving my stuff into a storage place. Mark made it simple. He called us and answered all our questions over the phone. Then when we were there he went over the paperwork with us and showed us the locker. The locker was clean and even had lighting in it and outside of it. We got a month free with our locker so that was a huge bonus. If you need a place is ask for Mark at the Sterling Heights iStorage.
We came here earlier this week and my boyfriend rented us a storage unit at IStorage. We had just come from another local store where we left because it was dirty and the lady behind the counter just didn’t seem to want to help because it was 100 degrees out. When we got to the IStorage the manager came out and shook our hands. He took us out and showed us 5 different units in the almost 100 degree heat. He never complained and offered to show us more. He got us the locker we needed and sold us a very nice lock for it. Our locker is right under a big light box so I will feel more safe at night if we go there. Thank you Mark for caring about us even when it was so hot out.
Fast efficient service and super clean. What more could you want from a storage company. Ask for Mark.
Today I paid off my very past due bill. The whole time we went through the process the man I was dealing Mark was very nice and helpful and never made me feel shameful for getting behind. He understood occasionally life might kick you. People like him are the reason companies build loyalty from their tenants.
We just rented a 10x10 unit. The unit was very clean. The man in the office who’s name was Mark was very polite. He even spoke a little to my father in polish which made my dad feel comfortable. He helped my father open his unit and helped him with the lock. My father was very against putting his stuff in storage and the man at iStorage really made his day and made him feel comfortable.
We have been renting here for awhile. Today I was having trouble opening my unit because I had my arm in a cast. I called up to the office and the manager Mark came out in less then 1 minute and opened my door for me. He helped me grab the box I needed loaded it and shut my locker. He even opened and closed my car door for me. That’s the kind of service you just don’t see anymore.
Great service yesterday. Mark helped me get what I needed. He appeared to be training a young man and was very patient with him. 5⭐️ Love for this company⭐️⭐️⭐️⭐️⭐️
We rented here a few years ago for about a year. Last week we got a new locker with iStorage in Sterling Heights. The first thing we noticed when we pulled up was how nice the landscaping looked. A man was outside cutting bushes. He stopped and came over and opened the car door for my girlfriend and greeted us. They had painted since the last time we had rented and it looked very nice. The manager told us of all the improvements the new company had sunk into the place and you could really tell this man was proud of his work and enjoyed it. We found out the mans name was Mark and we had a really long talk with him about what we needed. He listened and recommended a bigger unit then we wanted to get. He could tell we were hesitating on getting the bigger unit so he took us to what we thought we needed and had us tell him where we were going to put everything. He was right. Most people I just assume are trying to up sell you. This man actually cared and explained how we might have to unload everything twice and he was trying to save us the hassle. It just made so much sense to do the bigger unit and the bigger unit had a month free. If anyone reading this is on the fence about where to rent a unit then please do yourself a favor and go see Mark at the iStorage on 16 mile in Sterling Heights. My wife rented us a unit then we had her sister come in and rent one 2 days later.
Spoke with the manager Mark last week and set up our appointment for earlier today. My girlfriend rented us a unit today and it was very easy. While we were there the person in the next locker told us the manager is always out and about helping guests and upgrading the property. Seems like a good place to rent.
The manager Mark called me to introduce himself and welcome me to the property. He made sure I knew exactly how to get there. I got there at 5 mins until close on a Sunday. He didn’t rush me, he didn’t act annoyed. He just took care of me and got me into my storage locker.
Today we signed a lease with Mark at iStorage on 16 mile. Mark was so patient with us. He called us after we made the reservation and then called us the day before we were to come and get our locker. He had most of the work done when we got there. It was quick easy and painless. There are 2 other storage places closer to us and we chose IStorage because the manager made us feel like we were welcome there.
What an easy experience. I had just come from another local self storage company because my rates had been raised 3 times in 1 year. The manager Mark seemed trustworthy and gave me prices upfront with no hidden costs or fees. When we went to look at my locker he stopped his car to pick up a piece of trash on the grass. That seems like a silly thing to post about but it made me feel this man cared.
Throughout the past 5 years, we have had numerous storage units with this company. We have NEVER had an issue with them and they have ALWAYS been very kind and helpful!!! Highly recommend storing your items here!
We moved our stuff into this facility today. We had just left Public Storage because the unit the showed us was filthy and the ceiling was all torn up. When we arrived at iStorage we found the manager hand washing unit doors. I knew at that second this was the place for our stuff. He heard our story about our last encounter and didn’t talk down about the competition. He calmly took us to see a locker that was very clean and the ceiling was perfect. This is the place I will recommend to anyone looking for a storage locker. Go see the manager Mark for not only a great deal but a friendly conversation.
We’ve been renting for a few years and the place has really improved since the new manager took over after the place was bought out by iStorage. Every time I’m there we see him out on the property talking to the guests, offering them help or cleaning the place.
Great safe place to store my things. The manager was super helpful and walked us through the whole process step by step. Go see Mark at iStorage if you need to store anything.
We rented a storage locker today. The man there was so friendly. He took the time to make my fiancé feel comfortable. I will let anyone I know who needs to store their stuff to come see Mark.
How great is this place. The manager was nice to me when virtually the whole world hates me. Mark was very understanding and said I was funny. Usually people think I’m a joke. Thanks for making storing my pod racer easy.
Facility was clean and the manager was very professional yet charismatic and helpful. Mark was very nice to me and my wife and took the time to make us feel comfortable.
The manager there took the time to explain the unit I had in mind wasn’t big enough for me to put my stuff into. He showed me both the unit I thought I needed and the unit he thought I needed. He was right. I appreciated not having to put my stuff in twice. I will recommend to everyone that needs a storage place to go see him. The office was clean and so was my locker.
We rented a unit for my mother, who’s a senior citizen this past winter. She raves to us about how the man who works there. He is so helpful my mother always tells us. He shoveled out the front of her unit for her. She said he gets up to open the door for her when she arrives and when she leaves. I will rent a unit here in the future.
Great price and a nice establishment. Mark was really patient with me and my husband. We had been to several places already and were getting pretty frustrated, since nothing really fit our needs and budget. I'm so glad we stopped in!
Competitive rates and competent management. I will recommend this business.
Went to a few storage places and nobody took the time to understand my situation besides the manager Mark. He got me a great unit at a great price and even gave me first month free.
It was well below 0 today and the salesman Mark took us out and showed us multiple units today. He was patient with my wife and talked us through the process. We will be istorage customers for along time I think.
The property looks better then ever. The new manager is extra helpful.
The manager Mark was helpful and answered all my questions.
Thanks for your help Stephanie!
Super great manager! Mark was helpful, friendly and knowledgeable. He made our experience straight forward and simple.
Keep up the great work! Great customer service, Mark the manager was very clear, friendly and helpful for all my questions.
This facility is very good, the staff is attentive and the facilities are in good condition. I would recommend this facility to those I know are looking for a storage facility.
The new manager Mark took the time to explain everything to me. He was patient and understanding. He listened and made suggestions that made sense.
The new manager was very helpful. He took the time to show me the property. It was very clean. I saw cameras and I feel my stuff would be very safe here.
This location is Simply the Best.... Patty and Danielle are very knowledgeable, and accommodating to suit your needs. They are very welcoming and went above and beyond the call of duty to help me... If you're looking for storage, this is the place you want . I could not be any more or satisfied with my experience at this Simply location . Eric....
Freindly staff....well maintained units
Place is ok, the driveway is run down and it’s got cars and trucks parked along the west driveway & south fences making it a pain to drive.
Love this place, amazing service and great rates!
Clean, with professional and friendly staff.
Excellent manager and great area!
The facility is clean, the manager is friendly. Superb customer service. Large selection of boxes, they helped me pick the sizes I'd need for my items. I want to mention again, the facility is clean!
My experience with this facility was all good. Danielle, the Site Manager was great to work with. She helped in anyway possible whenever I asked for something. I would definitely return should occasion require.
Excellent customer service. Answered all of my many questions. Will use this company again!!
Great place Danielle is the best
This place is definitely one place I’ll approve of. Property manager is great and I never have any issues with anything.
This place is great!
Love the staff, clean facility.
Great and clean
Very clean and love the management staff!! Thank you!
Nice place, friendly people. Clean and well maintained place.
This place is awesome! I store my camper here every year. I will be back again next year.
Recently moved in here and the staff was very helpful. Nice clean unit for my items to be stored.
Thank you for all your help.
I have had a wonderful experience with simply. I would like to thank the property manager for helping me find the right size unit. I recently moved back here from Texas. I will recommend this place to my family and friends.
Decent storage. Reasonable prices.
Love this place! They are always friendly and helpful. I have store here 3 times in the past 4 years.
Called and asked for prices and size suggestion. The woman on the phone was very helpful and knowledgeable. She took the extra few minutes to help me with all of my questions and concerns. I am moving to the area from out of state and will defiantly be storing here. THANK YOU!!
There was a system error when I started to use this storage. But very supported Staff; Patricia helped me to get resolved it even after the office hour. Furthermore, the manager of storage restored a system error to help the customer immediately. Very supporting and nice facility staffs and clean facility. Strongly recommending this store. It is required to adjust the time stamping on their surveillance system. slightly behind the accurate time. For future customer 1. $20 admin fee. when you move in 2. They allow a prorated monthly fee for the move in after the 1st of every month but they don't have this system, when you move out.
Super knowledgeable staff. Always helpful!
Been using them for years, maintained, clean, kind and helpful!!!
Danielle is always so helpful!
Clean facilities, friendly staff, will definitely refer friends & family.
Clean facility, helpful staff. I referred my mother here.
NIce staff, EXCELLENT location. Will use again. I suggest a drive up unit though.
very good place and nice employee they give ylou a price after few months will be changed
Great costumer service. They were very willing to work with me and help me out with all of my questions.
Great customer service, and fast and to the point explained everything I needed to know thank you very much
About iStorage Sterling Heights, MI - Metropolitan Pkwy
Our Sterling Heights Self Storage facility is conveniently located in the heart of Sterling Heights, just off of 16 Mile Road. From Interstate 75, exit east onto 16 Mile Road, where you’ll find us on the south side of the road at 6550 Metro Parkway. Situated between The Detroit News building and Metro Wire & Cable, we are easy to find.
At our secure self storage facility, we work hard to maintain the reputation iStorage has established, offering only the best features for our customers. A few you’ll find at this facility include security cameras, keypad entry, indoor and outdoor lighting, wide aisles for truck access, and drive-up unit access. You’ll also find:
Packing Supplies: If you’re in need of packing supplies, we offer a variety at our facility to make your life a little easier. Along with the standard boxes, tape, and markers, we offer rope, packing peanuts, and sofa and mattress covers. Find what you need and save yourself an extra trip to the store.
Vehicle Storage: Have you grown tired of staring at that extra vehicle parked in your driveway taking up space? Consider storing it with us, where we have a variety of units available in dimensions capable of accommodating everything from motorcycles to large trucks and SUVs.
RV Storage: Finding a secure location to store your RV can be difficult, which is why we offer spaces specially designated for these vehicles at our storage facility. Storing with us can ease your mind and help you feel confident that your RV will remain safe between road trips.
Our facility has a number of great features such as:
- 24 hour video recording on the premises
- Business Storage
- Deliveries Accepted
- Dollies & Carts Available
- Fully Fenced Facility
- Indoor Units
- Locks Available for Purchase
- Moving Supplies Available for Purchase
- RV & Boat Storage
- Wide Aisles for Truck Access
- Month-To-Month Leases
- No Deposit Required
- 5% Active Duty Military Discount
Directions to iStorage Sterling Heights, MI - Metropolitan Pkwy
Big Beaver/16 Mile traveling East
Continue East on 16mile/Big Beaver this turns into Metropolitan Pkwy, we're just past Mound Rd on SE corner of Metro Pkwy and Mound. We're the 4th driveway on
Metro Pkwy traveling West
Continue West on 16 mile/Metro Pkwy. We located in between Mound Rd and Van Dyke Ave. On SE corner of Metro Pkwy and Mound. Next door to Detroit Free Press on Service Dr.
M-59/Mound Rd/Merrill Rd
South on Mound Rd. Pass 16 mile/Metro Pkwy. Do a Michigan turn to goi East on Metro Pkwy. We're the 4th driveway East of Mound Rd. Next door to Detroit Free Press on SE corner.
From Detroit or Warren Area
Continue North on Mound Rd, turn right, heading East on Mound. We're between Mound and Van Dyke Ave. We're the 4th driveway on right. Next door to Detroit Free Press on Service Drive.
Van Dyke Ave/6696 Expressway
N on Van Dyke. Do a Michigan turn around past Metro Pkwy, then turn right on Metro Pkwy/16 Mile Rd (going West). (At the first Michigan turn around at the end of the bridge on Metro Pkwy at Service Rd.
Southside of Metro Pkwy(16 mile Rd) & Mound Rd.
Next door to Detroit Free Press
Reviews for iStorage Sterling Heights, MI - Metropolitan Pkwy
Very helpful people, and very organized
Quick 🧽 clean friendly location price
Mark answered all my questions and got me to my unit so I can start my project.
Great friendly service
This was my first experience renting a storage unit. I had a lot of questions. All of my questions and concerned were handled and I was made very comfortable. Very happy with the service that I received
Mark was very helpful & professional, helping me select exactly what I needed without over selling me.
Today I saw the manager shoveling out someone’s unit in below 0 Temps. Not just anyone would do that.
Good transition from Simply Storage
Patti was a great help in getting me set up with iStorage and with another unit. Thanks Patti.