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Just a second, finding you the best units...
Just a second, finding you the best units...
Great location and I love it. Excellent customer service. Ken is the manager there and he is very helpful. I appreciate his support. Recently I had two large units and plan to add more. Thank you Ken.
This place is amazing just because of the customer service I received from Danni, she was so professional with her job by recommending the best size and deal for me. I highly recommend danni to deal with her for any rental at this location.
excellent service the employee he was so nice with me and help me a lot
Very friendly staff, very clean. Rented a storage here. Was quick and easy.
We've stored our car here every winter, and we will continue to do so because of the exceptional service from the manager, Ken. He even helped with getting our car in the garage. The rates are way less than other nearby options, it's well kept and monitored. Very pleased!
I've had a storage garage here for several years. I've never had any problems. The times I've spoken to the staff at location they have been pleasant and helpful. Only negative is the weather strip at the bottom of my door was obviously damaged but they just repainted the door but didn't fix the weather strip.
Great price on my storage unit, area is well maintained. The staff is friendly and helpful. Thank you for all you do and know you have a loyal customer who will recommend your facility to anyone who might inquire
Very helpful and smooth leasing. Thanks!
I moved my stuff to iStorage about a month ago and I left town. My experience with the staff over the phone and in person is great. They are nice and friendly and offer good rates. Moving in was pretty easy. You just book the storage space a few days in advance over the phone, then when you move you just visit the on-site office to pick up the code and key to the unit. The staff member will help you find the spot. Generally it is very convenient. I may move out of the unit in half a year or a whole year, I will then check whether my stuff is intact and safely stored. I will write another review if needed.
I would highly recommend this facility to everyone. Ken is absolutely wonderful! He answered all of my questions before I moved things in and took care of all of the paperwork things quickly and easily the day I moved into the unit. This place also has prices you CANNOT beat. I did a thorough search of the area (checked out probably 15 other places) and this facility has the best prices by a landslide. You also only pay month to month so you don't get stuck with a long term contract should you no longer need your unit. My unit was clean and ready for me at the exact time I requested and I can access it whenever I need. Very happy with my experience here!
I will have my storage unit for the rest of my life! As a matter fact thinking💭 about getting another one because of the great service and award winning clean environment
Ken Sanborn provided exceptional service! I highly recommend iStorage in Troy Michigan!!!
Great place very friendly Landscaping looks great
Place is clean! Ken is awesome and answered every question i had and told me everything i needed to know. A++
Fast & efficient service signing up, really nice gentleman at the front desk
Just moved our stuff into a storage unit at iStorage in Troy and it was a very smooth process. From setting up an appointment, to meeting to sign paperwork and get my keys, each person I worked with was friendly and helpful. The property felt secure, its a convenient location, and reasonable pricing. Thanks!
iStorage in Troy, MI is a wonderful place to store your belongings. The rent is affordable, the manager is extremely helpful, kind and on-the-ball. I have not had any issues with this facility.
Quick, courteous great customer experience
Great experience, highly recommended!
Ken was very informative and very helpful and very kind!
I've used several storage companies, so I recognize that Istorage in Troy is on the ball. I've had no complaints, and whenever I need an answer or suggestion Ken comes through. It's safe, affordable, and in a convenient location.
Ken was very thorough and renting a unit was fast.The unit and facilities are clean and monitored. I am very happy I chose iStorage!
Fast process to setup a lease, flexible terms, no longterm contract, friendly personal
Rented space from these folks for over 2 years. Never had any problems. No leaks or rodent problems. Ken was always courteous, helpful and friendly.
They have good rates and a nice manager. Moving in was easy and my things are safe.
Easy rental process, secure, and very accessible location. Cheaper than the other options available in Troy. Manager was helpful and personable.
I placed my stuff here for the past 5 years. The price was fair. The place was clean and safe. The manager has been very nice and helpful when I had trouble with my rusty lock. I strongly recommend iStorage Troy if you need a place for your stuff.
The facility was clean and the staff was very informative.
I had to store for several months while getting my house remodeled and I had no problems. I had easy access nearly all day long (6-10) and it was clean and safe. I recommend istorage in Troy if you need inexpensive storage. The manager is helpful and the location is convenient.
I've stored my car here for the winter several times and will continue to return. The have a good price, safe place, and a nice manager. It's a convenient location and their always helpful.
Good security, price, and friendly staff! I would use this company again.
Excellent customer service and great rates! The facility is well maintained and secure. This was the cheapest storage unit I could find during my last minute move and Ken made the process simple, quick, and stress free! Thank you again!!!
The manager, Ken, called me the day before I was set to move in to see if I had any questions. He answered every one I had, and was very helpful in informing me about his storage units. Once I arrived and was checking in, he showed me my nice and clean unit. He definitely makes sure you're taken care of! The property is well kept, and has lights and cameras. 10/10! Price is around the lowest in the area, and what you get for your money is amazing.
Ken was very helpful and easy to work with. The process for renting a storage locker was easy and quick.
Very easy to book a unit, very clean, nice staff.
We've been storage tenants for a number of years since the days of previous management and Ken (the current manager) is extremely helpful and has always been willing to go the extra mile to assist us in any way he can.
I have been with istorage for over a year now and I have found that the storage process with istorage has been safe, easy and convenient. The units are good quality and very secure. There pricing is fair and stable unlike some other unmentionable storage companies who give you a good deal up front only to continually raise the rates until your good deal is long gone and your left with cost issues you have no control over. The istorage personal I have met onsite are always helpful, friendly and courteous. Ken who I see most often is an awesome person to work with. Thank You! istorage for the great storage facility.
IStorage Troy is a great place to choose for your storage needs. The facility is very clean and secure and the staff is very customer oriented. On most of my visits to the facility the representative who has assisted me was Ken Sanborn and he has always been extremely efficient and most customer friendly. I appreciate his exceptional level of customer service.
Accessible, well-maintained location. Good night-time lighting. Reasonable prices. Always very exceptional service from manager Ken Sanborn! Highly recommend.
The management team was very helpful, and courteous. The rates are the best in the area and the storage area is well maintained. Easy access to your storage unit also.
I reserved a unit and got a call right away that they had my unit ready. It's private and the u it was clean. Good price and friendly manager.
First time storage unit renter as we we getting ready to move our home back in the spring. Great rates. Super easy to make a reservation and helpful staff allowed me to get a great unit for a great price. Easy access with my own access code to the yard anytime I needed. . 6 months of storage where we went in and out maybe 20 times. Great experience. Would definitely do business here again.
very reasonable rates and Ken the manager was very helpful. he took me around the facility and helped me find a storage unit that fit my needs. Excellent service!
Very good facility
Ken, the Manger, was very helpful and courteous. The facility is conveniently located, easy to find, and reasonably priced. The units are clean and accessible. I would use them again.
The manager at this location, Ken Sanborn was super helpful and it was so easy to complete the rental process. Very professional and pleasant. The unit is clean and the location is private.
The manager Ken is a great guy and is genuinely concerned about the tenants property! I always see him outside keeping an eye on things and cleaning up. I always get reminders if I'm late so I won't get a penalty charge, and the storage unit is fairly priced and in good condition.
Highly professional, responsive staff, great access. A+
I used iStorage for about two years. The staff are friendly and always available to help and answer questions. The facility is clean and the units are in great condition. If I wasn't moving I would have kept my unit. It was conveniently located close to my work and my home. Highly recommend this facility if you are in the Troy area, and if you need packing supplies their prices are tough to beat!
I had a great experience storing my property here! The manager is very attentive and communicated frequently, letting me know when I locked my unit wrong, and he'd call to remind me to pay so I wouldn't get a late fee. My things were safe and I would store here again if needed. Thank-You!
Zavion, Rich and Jodie were awesome. They made this experience a whole lot easier. Amazing team in Troy!
Love this place! Made the whole process easy and painless, will definitely recommend iStorage to anyone who needs some extra space. Keep up the good work guys!
We could not be happier with iStorage. Ken was extremely helpful through the whole process
Had a great experience moving in! The manager, Ken, was fast and knew what he was doing. Another storage company rented our reserved unit and my wife and I were panicked! We had movers who were on the clock and Ken made sure no time was wasted. He knew the pressure we were under and he made sure we got what we needed right away. Well kept place and reasonably priced!
Ken helped me out sooooooo much!!! My things were in safe hands!!! I made a mistake and didn’t properly lock my unit I got a call from Ken and also received an email!!!!! Wonderful ppl and great service!!!!
Nice, professional and courteous staff! Never had any problems and manager Ken is great. Safe, secure, and good price!
I'm not a customer yet, but I have visited here with my friend. She stores here and I will soon be needing storage too, and there is no question that I will store here. My friend had nice things to say about the manager, Ken. I've met him and he is very professional. He knows his facility very well, and he has taken time to discuss details with me despite my not even needing to store right now. Make sure you ask for him and you will be in good hands!
Had a wonderful experience with Danni. She was knowledgeable and very professional in completing my transaction.
Dealt with Danese & she was awesome. Got there before closing but she still was patient & attentive. Definitely helped make my decision to go there. And there are plenty other storage places near me. *Ken* - Danese is an asset to your company. Very happy customer.
Ken was helpful and professional. Rent is the best I found in Troy. Secure and clean.
My parents were downsizing into a small apartment and had a lot of excess that had to be stored. I assisted by shopping around, and I was most impressed with iStorage Troy. The Manager Ken explained the process in detail and answered my questions without delay. The price was good but it's the service that made the decision easy. My parents now have easy access to their things, and I know that they'll get great service! Thank you!
I recently got AMAZING customer service from a young lady named Danni she was the best In my search for a storage unit For my refrigerator Even tho I didn’t end up needing it I would most definitely consider them in the near future Thanks guys keep it up!
Ken was very helpful; he showed me a few different units, which was beneficial because the one I reserved was too small. Every thing he told me over the same was the same when I worked with him in person. I highly recommend them!
Ken and Nicole are awesome. Ken takes great great care of the property and good customer service!
Great price and attentive crew.
Dani was extremely helpful in showing me multiple units to determine the proper size for me. Highly recommend!
Nice place. I feel my stuff will be very safe here and the unit was very clean. Also, Ken was very helpful and friendly! I would definitely reccomend istorage!
Manager on site was kind and accommodating. Really pleased with the service overall.
We stored here and had safe and inexpensive storage. There were no problems with anything. Everything was dry and secure. The unit even had a light, and the place is well lit at night. I will recommend istorage to anyone needing storage.
Very nice management 👍😊
I feel like my things will be safe there. Check in was easy and the manager was nice. I went other places but I like it here better.
Rates were cheapest in area, and the manager was very helpful and nice. Will recommend!
The storage unit was clean and dry. The staff were helpful, friendly and extremely pleasant to deal with. I will recommend this company to anyone Tony Taylor
I never had a single issue in nearly two years of occupying a storage unit. The staff is courteous and they make life easy for you.
Team there is helpful, nice and kind. Easy to get in and out. I like being able to pull up to space and unload instead of loading up cart, waiting for elevators then making my way to the unit. This way it's quick and easy.
Very friendly staff, safe and secure and clean.
I had used iStorage for a few years and have never been happier. They have great communication with the 'tenants' and have great customer service.
Really easy, quick and the staff are super helpful
Great customer service and excellent storage units. Always a welcoming and friendly face everytime. I would recommend this to anyone
Nice manager and good price. Seems very secure because it’s hard to find.
Easy access, fair prices, clean storage functioning light in every unit, great selection of sizes, and incredibly helpful staff. Definitely recommend
This is a really secure and clean facility. The manager Ken was very helpful and very thorough at explaining the move-in process.
Great price, facility is clean and well-maintained. I trust the manager, he is very knowledgeable and has great attention to detail.
Great facility. Ken (manager), helped so much with the move in process and advising how to pack the space for efficiency.
Ken is very kind and helpful! He deserves a raise!! He is great to have on your team. Well done hiring him.
Needed a storage bin immediately and Eric was helpful and got things pulled together for me. Would recommend Simply Storage to anyone that needs the service. Pat
I have been using this storage place for about a month now. The staff is very professional and responsive to your questions and concerns. They'll advise you on how to do things the best (in the most economical manner). I have been moving from out of state, which is a hassle, and they were able to hold a space for me and lock the price. Their prices are very competitive. Accessing the facility seems to be easy for me. It is very clean place. Their facility accepts very large trucks of all sizes: this is important if you have movers delivering things. If you don't have such access your movers may charge you thousands of dollars (I'm no kidding - I have done the quotations). I highly recommend this place.
Very expensive units.false advertising sign on entrance. Will beat all prices. They do not.
Ken Sanborn (mgr) is very accommodating at this facility. When not there his fill in Marguerite is very pleasant and helpful. I recommend this facility!!
great place, workers are nice and the prices are reasonable!
The service is so amazing and on point very quick and fast always! Positive visit every time !
Great place!!! I would highly recommend this self storage company over anything else. Great customer assistance as well
Very friendly staff. Great pricing. Nice secure location. Very pleased with their service.
Great service place is excellent and convenient!
Great prices and courteous, amiable service. Never a single issue of any kind.
Easy in. Fair price. Friendly staff.
Great place for storage, would be a 5 star if there was somewhere to plug in diesel engines!
Initially, our interaction with Magarite was simply outstanding!! If the remainder of our lease goes as well, I would highly recommend Simply Self Storage.
Very good service and accessibility. When I had a problem with my personal lock not fitting the door(I bought a large heavy-duty lock ahead of time) they helped me find a unit that it did fit. Definitely went the extra mile!
The owner Ken was very helpful, informative, and accommodating. After having less than stellar experiences with other storage places I was happy to have such a positive experience with Ken and Simply Self Storage.
The management and prices were spectacular. The only downside to the experience is the condition of the facility. The roads throughout the units are beat up, but that's somewhat expected at a storage facility. Great experience so far!
I came in on a Sunday, Ebony was a delightful person to deal with at the front desk, she was knowledgeable and professional, she answered all my questions and found the right fit for me. Great service thank you.
Prices are average, they increase rent annually to keep up with everyone else
The property manager Ken was very helpful. The facility was very well managed and clean!
Great customer service. Great price 😃.
Well kept facility with large storage capacity
Very friendly and helpful. Move in process was quick and easy. Flexible, thoughtful, good business.
Very user friendly service and quickness in setting up my order, thank you for providing recommendations and helping me in making all clear
1) very good service, easy to use, worth the price. 2) have used them twice now, easy, good service, good price, no hassles at all, definitely recommend them
After moving back to Michigan we had to rent an apartment for about a year. I chose the Troy Simply Self Storage not just because I had previously worked there but because I know that the management is straight forward and friendly and very professional. It also helps that they are the most competitive storage chain in the area. My wife and I stored here for a year and I will continue to recommend others to rent there as well.
Its really cheap compared to other storage companies....i still have my things locked in the unit for the past 3 months....friendly staffs
Friendly and helpful staff.
Very friendly and helpful service. Made sure I understood all the terms and conditions and no upsell beyond informing me of the options available.
From the time we walked in the door until the time we left with our access code the service was awesome. I would definitely recommend Simply Storage Troy to everyone I know.
Nice facility, extremely friendly.
I am not yet a customer as I have a little time prior to my relocation. However, I helped a good friend of mine move out of her storage unit at this location yesterday. I have looked around for storage facilities myself and did not receive the geniune concern and great customer service that we received while moving the stuff out my friends storage. I believe the ladies name was Patricia, I do not have the paper that I wrote her name on now but anyway, she was very courteous, helpful, and even gave me pricing for storage options for myself. I will be back. :-) Unfortunately, it is not every day that you receive good customer service and it should be noted. Thank you Simply Self Storage Troy.
Patricia was very helpful and patient, explaining everything thoroughly!
Staff is helpful and friendly. Great service, nice facility.
Very nice and we'll kept. Prices are good
loved storing here it was very clean and I have recommended it to many of my friends and family
I called every storage facility in Troy and the surrounding cities but found Simply Self Storage to be the best value in town. The location is perfect with easy access to I-75. Office management is always friendly and helpful. They have convenient office hours, and 24 hour gated storage access with cameras set up all over the property so my belongings are safe. I couldn't be more pleased.
I appreciate the professionalism, courtesy & efficiency of the staff at this storage facility. Joe is always quick to ensure clients are satisfied beyond expectation.
About iStorage Troy, MI - Big Beaver Rd
Right off of Interstate 75, you’ll find our Troy Self Storage facility in a location that’s easy to reach from anywhere in the area. From Interstate 75, exit north onto Rochester Road, then turn east onto East Big Beaver Road, where you’ll find us on the south side of the road at 1320 East Big Beaver Road.
iStorage is known for offering our customers great storage and the security features you expect in a place you’ll store your prized possessions. Our Troy Self Storage facility offers excellent features, like security cameras, keypad entry, outdoor lighting, drive-up unit access, wide aisles for truck access, vehicle storage, and packing supplies. We also offer:
Boat Storage: If you’re looking for a secure self storage facility to keep your boat safe between trips out on Lake St. Clair, look no further than our Troy Self Storage facility. We have units available that can accommodate boats of any size, where you know your boat will remain safe between trips out on the lake, so all you have to worry about is planning your next day out on the water.
Fully Fenced Lot: If you use a fence to keep your yard secure, why not expect the facility you store your belongings at to do the same? Complete with a fully fenced lot, you can rest assured that your belongings will be safe with us.
Our facility has a number of great features such as:
- 24 hour video recording on the premises
- Business Storage
- Deliveries Accepted
- Dollies & Carts Available
- Drive-Up Access
- Electronic Gate Access
- Fully Fenced Facility
- Indoor Units
- Locks Available for Purchase
- Moving Supplies Available for Purchase
- Paved Parking
- Well-Lit Facility
- Wide Aisles for Truck Access
- Month-To-Month Leases
- No Deposit Required
- 5% Active Duty Military Discount
Directions to iStorage Troy, MI - Big Beaver Rd
1. Merge onto I-75 S 2. Turn left at E Big Beaver Rd Destination will be on the right
1. Head west on E 14 Mile Rd toward S Livernois Rd/S Main St 2. Turn right at Livernois Rd/N Main St Continue to follow Livernois Rd 3. Turn right at E Big Beaver Rd Destination will be on the right
1. Head east on E Maple Rd toward Brownell St/Peabody St 3.4 mi 2. Turn left at Livernois Rd 1.0 mi 3. Turn right at E Big Beaver Rd 341 ft Destination will be on the right
Rochester Rd and Big Beaver Rd (16 Mile Rd.)
1/4 mile East of Rochester Rd, on the South side of East Big Beaver Rd. Long shared driveway with Ol
Clawson, Birmingham, Sterling Heights, Rochester Hills, Madi
Reviews for iStorage Troy, MI - Big Beaver Rd
excellent service the employee was so nice and friendly he help me to find the right size of storage for my stuff
Great customer service very friendly!
A very clean facility
Everything was very easy to set up. Rented halfway through the month and was very easy to set up auto pay and pay out until the next month. No qualms to be had.
Went very smooth, the man was polite and helpful. Good experience with the move In.
Excellent customer service experience!
Ken made this easy, quick and efficient. I felt valued as a customer and I was treated with respect.
very clean and secure
Facilities are very clean, secure and units have a good seal. Had a unit for 2 years, and never had problems with mice or any other animals getting in.
Sign up and initial showing of unit was quick.