Storage Units at 1415 Warrensville Center Rd in Cleveland Heights, OH 44121

Mike was very helpful and made the transition to iStorage very easy. Thank you!

clean and convenient. Always helpful when I go there.

Great staff very clean facility

Really nice storage location. The manager is kind, friendly, and keeps this place super clean!!

I real like your company and storage I have used your storage before and I real like the way your company handle things

I stopped by the property last week, as I was in town for an appt. The property is very nice. I have known Mike now for several years, and he runs a very clean and safe facility. I would highly reccomend iStorage in Cleveland Hts. for your storage needs.

Set up expenses and experience good

No problems. The move went smoothly. Manager was knowledgeable and courteous!! Will refer! Thank you

Great service.

I choose istorage through word of mouth. I called and there is someone to help with questions you may have about your storage space. They give you the breakdown of what to expect. Fr xample, before moving in you will need to sign a lease and tis can be done on line. You will also need to purchase a "Disc Lock" that is specifically used for storage units which can be purchased at the facility.

Never can find carts to use.

First month free help my situation alot

My wife and I were very pleased with the excellent customer service provided by Trisha. Often times, moving can be a stressful season; but with her customer service and congenial personality, she put us at great ease. Trisha took the time to explain and provided recommendations to help us make the best decision. She took the time to take us on a tour. We were very pleased with our experience!

Excellent service!!! Dylan is great, I highly recommend this place

Very nice staff ! Super accommodating

Awesome,clean environment and good communication.

Excellent customer service and communication and safe/secure storage facilities, very reasonable prices and large storage units available with easy in/out access to load/unload with a moving truck.

Excellent professional service beginning with Demetrius. Explained everything in detail. When walking to the unit to see and verify if the size would work for us, he was kind, personable and professional. I couldn’t believe how clean the halls and outside walkway were - the unit was perfect! Excellent experience. Always felt safe and secure. Great lighting. Strong doors. Will definitely use again when needed.

Dropped off of items for a friend and the place was nice and clean and easy to get to

Space was very clean and easily accessible. Management was very easy to work with and I would give them a five star review for customer service!!

Clean! Easy access!

Friendly and helpful!

Friendly. knowledgeable staff. The facility is clean, accessible and the storage size met my needs. The staff is courteous and answered most of my questions before I asked them! Before you decide on your storage needs, please check iStorage before signing up anywhere else!

Rented a unit in April-they were extremely friendly & helpful. Discovered that I underestimated how much space I needed. Called to rent another space & got one. A week later, I call to ask them to leave the lock I purchased in my unit as we won’t make it there by 6. They discovered that I didn’t fill out my contract on the second unit & now it’s rented to someone else. Completely my mistake-but Demetrius went WAY above & beyond to help me out. I was blown away by his helpfulness & professionalism. Highly recommend this facility to anyone looking for self-storage. They are wonderful!!!

Awesome people.. very accommodating.. i purchased a unit at auction on Christmas eve and was given extra time to clear it out.. verto nice and clean fascility

Dylan was very helpful and fast processing our rental unit. In and out.

Demetrius is very professional, knowledgeable and very helpful. Excellent!

Location and the Manager was awesome!!!

Took a minute to find entrance

I’m so pleased with this storage facility. The grounds are always immaculate, and the staff is is awesome! So convenient and never any problems. I downsized a large home to a condo, so I rented the largest space (drive up - 10’x30’). I would recommend this facility to anyone in need of storage space, small or large.

Manager Demetrius provided clear and accurate information, a tour of the very clean and well maintained facility and security measures, and an effortless contract process. Storage was always accessible when expected, staff was accommodating of requests for moving carts, and checking out was the simplest part of moving day. Exemplary service, highly recommended

My friend and I went to sign the papers for her storage unit and were helped by a man named David. He said that’s not his usual location but we couldn’t tell. He was amazing. Customer service was excellent and he was wearing his mask, as well as his coworker. He was very helpful and had great conversation. If you ever see this David, thank you for all your help !

Dylan and Demetrius were both extremely helpful and friendly. Renting a storage space a iStorage in Cleveland Heights couldn't have been a more pleasant experience. I sincerely recommend them.

Wonderful experience start to finish! The Manager, Mr. Demetrius Gorham was there every time I came. He was most helpful. The process if very transparent and you get exactly what you pay for. Communication and notifications are timely and clear. This Company exemplifies excellent customer service. Use them!

Great service. No long wait time.

I had a great experience with IStorage. They have bargain prices and Demetrius and his staff customer service is top of the line. I recommend anyone who has to store their precious belongs, and want to sleep at night worry free, deal with these guys. You will not be disappointed!

I stored everything from my apartment here until I found a new place. the facility is clean, safe, and the staff were professional and polite. If I have any use for storage again I will be using them.

Demetrius is always so professional and helpful. I am so happy when he is there because he's willing to help me with any questions or assistance I need.

Demitrius and Dylan were incredibly helpful in helping me set up a storage unit remotely. Great service, great follow-though. Thank you -

Representative was very friendly and helpful

Would definitely recommend iStorage for any of your storage needs. Demetrius and Dylon were very helpful and made the process easy. I hade a great experience!!

My wife and I were hit by two losses in the family in less than six months that involved weeks of packing boxes, moving, and traveling. When we came in the first time, Demetrius was incredibly helpful in getting us into a unit right away. The units were clean and affordable and we were all set up and moved in in less than an hour the same day. When we came back four months later and needed to upgrade to a larger unit, Demetrius and Dylan were incredibly courteous and helpful. In less than a half hour we had all the paper work done and had moved from unit to the other. They were able to set us up with double the space for a very modest and reasonable difference in rent. Working with iStorage and the friendly and professional people who work here has been one of the easiest parts of an otherwise very stressful time in our lives. Thank you guys.

My wife and I were hit by two losses in the family in less than six months that involved weeks of packing boxes, moving, and traveling. When we came in the first time, Demetrius was incredibly helpful in getting us into a unit right away. The units were clean and affordable and we were all set up and moved in in less than an hour the same day. When we came back four months later and needed to upgrade to a larger unit, Demetrius and Dylan were incredibly courteous and helpful. In less than a half hour we had all the paper work done and had moved from unit to the other. They were able to set us up with double the space for a very modest and reasonable difference in rent. Working with iStorage and the friendly and professional people who work here has been one of the easiest parts of an otherwise very stressful time in our lives. Thank you guys.

What an AMAZING experience! The property manager Demetrius was so accommodating and helpful during such a transition. In light of varying situations at a time when people could easily take advantage..he did NOT. He did EVERYTHING he said he would do! Which means & says ALOT! Kindness & compassion are sooo important! Integrity will make customers for life! When you can trust a representative from a company...it means sooo much nowadays! He's a great asset!! The items from the office are safe and secure and we are patronizing with one of the BEST! Demetrius and his team are AWESOME and a pleasure to work with! I would definitely recommend!! Many thanks!! 😊

Very friendly, great rate for units and very clean facility.

Very friendly, great rate for units and very clean facility.

Good value for the price. Great service

The management Demetrius Gorham was very outstanding individual. I had an issue with moving my belongings to another storage because I had moved to another state. He got some volunteers to do it for me. God's Blessings. I would recommend this location to anyone who is in need. He went beyond his description of his duties. Thanks, Theresa & Family ❤

Great spot

Great storage facility, Clean and well kept. Staff was very helpful. I highly recommend.

The store manager really helped me choose the size unit I needed. Showed it to me, and made sure I had access to the gates. Very helpful

Representatives were patient and thorough. Facility and storage units maintained.

This place is awesome.. Demetrius is an awesome guy. Every time we come here we are in and out quick. Just left their was their all of 20 mins. The employee get it done great job guys.....

Really pleasant experience. Top notch staff and great facilities. Demetrius was outstanding!

Within minutes of submitting my order online, I received a call from Demetrius at the Cleveland Heights store... He was welcoming, gave me a verbal walk through of the next steps of the process, which help me very much. Then when I paid a visit just to get a visual of the unit; I got a walk through and so much clear information and advise that I was left with no questions to ask. Awesome!

Within minutes of submitting my order online, I received a call from Demetrius at the Cleveland Heights store... He was welcoming, gave me a verbal walk through of the next steps of the process, which help me very much. Then when I paid a visit just to get a visual of the unit; I got a walk through and so much clear information and advise that I was left with no questions to ask. Awesome!

As a contractor, I rent storage spaces frequently. We needed storage for a project that we are doing in Cleveland Height and found iStorage Cleveland Heights on line. I must say that this is the cleanest, most well organized facility that I have seen. The staff was extremely friendly, efficient and professional. They made us feel that we welcome and were extreemly eager to help us in any what that the could. Dimitri, the manager, was extremely helpful and provided excellent service. He carefully explained our options and showed us the units, offering valuable suggestions. The rental process was quick, thourought and efficient. He carefully explained the guidelines to us and provided personalized service. We rented a 10 x 30 the interior of which was spotless. This was an excellent experience and I would recommend this facility to anyone who needs a storage space.

The team was kind and courteous. They are very knowledgeable about their services and makes you feel that storing items with them will be a pleasant experience. The facility is well maintained.

The team was kind and courteous. They are very knowledgeable about their services and makes you feel that storing items with them will be a pleasant experience. The facility is well maintained.

Great people and they care.

Demetrius was Very friendly & knowledgeable of the units. He had to deal with customers with a lengthy request and he made sure to juggle us both very well.

Kim and Demetrius were absolutely awesome! Loved doing business with them! Our second time storing here! Would definitely recommend!

Kim was great. Excellent customer service.

I love my customer service with Kim she was very polite and and very helpful

Kim was very joyfull,and very helpfull.

Very helpful staff. Nice clean facility decent pricing.

The manager Darrius was super nice and helpful. I wasn't even feeling well but he still managed to make my experience enj6

Hey My Name Is Charizma And I’m Happy With The Storage Room I Got Today! Demetrius Was Very Helpful And Helped Me Pick The Right Room For Me!

The gentleman that assisted me was very knowledgeable and professional. I am very happy that I chose iStorage and would recommend them highly.

Excellent service. Units are very clean. Front desk and manager, Demetrius, is extremely helpful and very friendly and personable. Would highly recommend

October 31,2019 The "new" Property Manager, Demetrius G. was very helpful and considerate when assisting me with my storage account. I have been a customer with this company for many years, since they were under the name Simply Storage. Demetrius is a true asset to iStorage. Thanks for the quality customer service provided to me at your location!!

Very pleasant and made the rental process easy and efficient. Rental space itself is nice and very safe.

Demetri was very helpful and knowledgeable. Good dude. Knows his business and is thorough.

it was a very friendly and very professional right on point i left with all questions answered and its not expensive

Nice service,

DURING A VERY STRESSFUL TIME, CHAD WAS VERY HELPFUL!!! ALL YOUR HELP WAS VERY APPRECIATED!

A++++ super clean and easy access !! The on site manager Chad is the best !!

iStorage has been great and very understanding of the chaos that ensues when you move out of state and need to store things at home until you can finally ship them back! Judy, the manager, is so nice and actually makes the moving process so much easier because of her pleasant and positive attitude! I lost my ID (eventually found in my truck) and she was generally concerned for me when she said no one had found it. We had a unit inside and it was enough to fit my 1 bedroom and probably then some (if we hadn't just thrown everything in there). Everything was dry, no bugs, no critters in sight! The hallways are huge and there are carts you can borrow from the front to help with your move. Also, there are doors everywhere so you can pretty much access the inside from any part of the building. I would give it 10 stars if I could!

The facility is very clean. The manager Chad is always quick to help and answers any questions that’s i have in reference to my unit! Great place to use for storage

Excellent help..Chad is great

Awesome location! Clean & great customer service. Chad was the person who waited on me & was very knowledgable, professional, patient & time efficient. I would def recommend this location to everyone!!!

It was great to rent a unit at iStorage. I stored my stuff for two months and was clean and safe place as well. Easy to access to my unit , with wide hallways that can fit all kind of furniture.

Great storage close to my home.

Perfect size unit! Great and easy going staff making everything perfect while my wife and I move.

Storage

They have the office boxes that other storage places do not have. It's very clean inside & out.

College Student. Have used this place for 2 years now and have had great service.

Place is big and safe for your storage.

Staff are super friendly and helpful. good option of storage units available. would highly recomend

great friendly employee kim very professional and knowledgeable

My move was so hectic because it was so quick but the staff here made the experience awesome. Couldn’t ask for an easier process.

Great customer service!

Immaculate and worth using

Kimberly has THE BEST customer service I've had in a very long time!! Thanks for all your help Kim!!!

Awesome customer service!!!

Great Facility!! Very clean and great customer service

Great place

Alison was very helpful.

I was very pleased with the service Kim provided my daughter and I! We have never used a storage facility and she made us feel right at home answering all questions and then some. She made sure we felt secure before just pushing us a sale. I appreciate her patience and will definitely recommend family and friends needing storage to see her! Great job!! :)

Great customer service. Alison was very heplful.

I had a great experience the employee are nice and helpful thier the best.....

I believe Kim is the current Assistant manager Very helpful and made the process so easy nice staff.. would store my stuff here anyday..

The staff was friendly and helpful

Yay

I rented a storage space for over 3 years. The facility was always clean and well lit. The staff is very professional and responsive.

All Positive friendly customer-service

I don't usually do reviews, but I had such a great experience!

Close to my house, friendly staff, got first full month free so that was nice.

This place is very clean. I take things in and out if my storage space all the time, never seen any evidence of bugs or other pests.

Great service. Very nice and helpful staff.

The customer service is excellent and the facility is very clean. Good job!

Very professional staff. Explain all rental agreements and insurance very well. Will be a returning customer. JW4 lawnservice.