Storage Units at 4349 Monticello Blvd in South Euclid, OH 44121

Dylan is nothing short of AMAZING! He went above and beyond before we met in person as I had called the facility 2 days prior to transfer my things to a larger unit. He helped me every step of the way and showed me where to find the carts and flatbeds to make my move a breeze!! Dylan is a breath of fresh air. He is knowledgeable, professional, nice and extremely helpful. Dylan deserve 5000 stars. The BEST customer service on the planet!

There is only one gentleman that works at my location. He is always polite, helpful, and seems to go above and beyond to meet my needs. Facility is always clean and well maintained. Very happy with my experience over the past 18 months.

I would like to say that Dylan is a keeper!!! He's friendly, helpful and informative. The other day I told him when I would be back to pay on my 2nd unit and he took the time to check his schedule to make sure he would be in...I Love Him!!!

I rented at this location for a little over a year and have no complaints at all. Dylan who manages the office was always so helpful, professional, accommodating, knowledgeable and just a nice person to interact with whenever I had to come into the office. I felt safe with my belongings here! Thank you Dylan for all of your help!!!

Dylan was a huge help!

Great. Dylan very nice. Low price Helpful.

Mike Ciriello is amazing he addressed all of my concerns, very friendly amazing customer service.

My experience has been by far the best!!! Rachel is the most charming person ever and has excellent customer service. I reserved storage at the wrong location and she was able to make changes to the correct one while she had already clocked out!!! Thank you so much Rachel!!!

Rachel is awesome! I’ve lived in the area for years and I can honestly say that she has added a more customer-friendly while very professional atmosphere to this iStorage location. She was extremely helpful with going over unit rates and the amenities of this location. I will be recommending anyone who needs storage to come here. Thank you!!

Outstanding and simply amazing

Rachel was very knowledgeable and helpful both over the phone and in person, which was very important to me since I wasn't sure what size I needed unit size, products, or boxes or how to go about doing it.Also she was very patient with me being handicapped and 53. I'd definitely recommend her and iStorage to anyone.

I have stored here in the past and it was a good experience. Today I just signed to lease here again. Great friendly and helpful customer service. I recommend this storage facility.

I had a very easy and quick experience. The woman I talked to was Rachel and she was very helpful! I highly recommend this business!

Staff is super friendly and helpful! The place seems very secure.

Superb customer service, would highly recommend 👍

Excellent services

Great service with a smile

Everyone was really friendly, just a good experience overall!

A friend of mine had a storage unit there. It's very clean and spacious. Very friendly people...

Very friendly staff!

Received great customer service from Dylan when touring and the day of move in. Very pleased to have chosen this location for my storage needs.

Very friendly staff

Great customer service dylan

Dylan is always a huge help! Very communicative. He truly goes above and beyond which is so appreciated.

I have been dealing with David at the South Euclid storage location for a couple of years now and he is very respectful patient and helpful Very awesome person every time I go in to the office to make a payment he already has me pulled up And always smiling keep up the good work

Great service. David is always there to offer help and assistance.

I come here every month to pay this bill and I always greated with a pleasant smile 😊 and a conversation if I have one to start my day off it's always a pleasure to come here no matter how his day is going you will never know thanks for having him work at your company

Great property manager…I suggest he gets a raise

Mr. David is Always pleasant, a big smile willing to go the extra mile to assist in any way; superb customer service skills

David is great.

David has been incredibly helpful during our stay at iStorage and has helped us with a few issues. Can't recommend enough!

Dave was really helpful and professional. Thanks again for the great service!

Absolutely amazing service with staff (David in particular) that are patient, understanding, and all around wonderful to work with. Ample sizes of units that store items safely.

Absolutely amazing service and David was able to be such an amazing help with getting my Dad’s unit emptied out this afternoon!

David was super helpful!

Great and helpful. David was awesome in helping us close out the storage unit

Everyone was very helpful, great experience

I wish you guys had dollies for carrying or cards for pushing stuff in and out of

David was great and very informative. This is why I chose to come here.

Very pleasant and helpful

Great customer service from David,very informative and showed me and my girlfriend around the building and showed us different units,just in case we wanted to upgrade,really nice guy

Dave was real helpful I found a spot to park my truck and I really appreciate it

Top notch service!!! Staff was very helpful and patient ,highly recommended!!!

So far so good

Great Service- David and dilan

David has been really helpful and nice since day one. Helpful with nice smile all the time. My best experience in storage so far.

David was Amazing! He helped me pick out the perfect unit for all my storage needs and he even found me a good deal thag saved me money! I really appreciated how helpful he was and how kind he definitely made this experience super quick and easy! Thanks David

Thank you the staff at iStorage in South Euclid for being patient and understanding with me. I will recommend you to anyone who ask about storage long term or short term. Very secure and clean. Thanks 👍

Dave was a great help and was very professional! Made this move seamless!! Would definitely recommend 👍🏾

David was very helpful very knowledgeable I highly recommend I Storage if you need a Storage facility

David

Great service.

Amazing service, very explanatory. Overall really great service and helped us with questions and concerns.

no complaints! love David!

I love this place! I found out about this place from my cousin. She's used them quite a few times. I've used them a couple of times in the past. They are very nice and always professional. This is thee only storage I'll ever use. I recommend this place

My mom said Dave is accommodating. The staff was great and friendly. I surely recommend this storage to everyone. The price is just right. The space is big enough for whatever you need.

Great customer Service. Fast service on getting on unit

The clerks at both stores were helpful and knowledgeable. I was impressed.

We stored our belongings in iStorage for 3+ months during a local move. Staff was always helpful, friendly and it was a convenient location in the middle of the old andf new locations. Hopefully we won't need to move again, but if we did we would again use iStorage. Thank you!

This was the first time I ever rented a storage unit and it was an extremely positive experience. I was thoroughly impressed by the pristine condition of the units, the security feature for entry access and the value; however, the warm reception and interaction I had with Dave was what confirmed that my choice to select istorage South Euclid was the best choice. I had completed my lease agreement online and after doing so, I had received a voicemail from Dave welcoming me to the istorage community. In the days following, I visited the actual facility where I was greeted by Dave personally and he took such amazing care of me. He is the main reason that this facility will always be my option of choice in the future :)

Excellent service and accommodations. Friendly and helpful.

I was greeted warmly by the staff. David immediately offered me the tour and explained the details of renting a unit on the property. I'm impressed with the security yet flexibility it allows for customers to be able to access their storage at their convenience. I've used iStorage facility a few miles away in Cleveland Heights for a few years but this facility is easier to access! I highly recommend using this facility.

I have been utilizing this storage unit for over a year and the customer service at this location has been exceptional! My belongings feel safe, secure, and protected. I have had access whenever I needed it and the surroundings are well lit and safe. They have exceeded my expectations!

Istorage is a great place to store your belongings if you have a problem they will help you solve it. Thanks istorage

Great place with excellent service. Really impressed with the personal, caring service that I recieved!!! They helped me through every step of the process and made suggestions to make things easier for me. I also rent space in their Cleveland Heights location. Same great service there!!! Highly recommend these facilities!!!

The office staff was polite and assisted me by explaining which unit would be best I give them high marks

Kim is extremely empathetic and patient I appreciate her willingness to help me with a billing problem. I have never had a problem with my storage unit.

They did a great job, place is very clean.

I placed my order online. The process was very simple and the system was user friendly. I received my code immediately, moved my things the next day without any issues at all. They had a lock in my unit waiting for me. The unit was clean, it was hot outside but my unit was cool and super comfortable!!!!i highly recommend this place if you need storage! The front desk staff is AWESOME too!!!!!

Kim was so sweet, helpful and got my lease and storage space efficiently and swiftly. Highly recommend this storage facility, prices are better than competitors and customer service is top notch.

Staff is professional and courteous. The space is clean and monitored.

This is an excellent facility, clean, safe, well maintained. More importantly, Kim was VERY accommodating and gave us EXCEPTIONAL customer service. In an era where customer service seems to be a forgotten art, she was most refreshing! I recommend this storage facility 100%

Great service

Good service

Super helpful staff!

Will was very Knowledgeable and Directed me the right way with the moving!!!! Kudos to you!!!

Outstanding customer service provided by William F. He was very knowledgeable and answered all questions and concerns promptly and professionally. Facility is very neat clean and appears to be well secured. At this point I would recommend this facilty to friends and family.

This is my first time here and the workers are amazing. They are very friendly and make the day better. I would keep them as my employees

I recently upgraded to a larger unit. The staff was extremely helpful as I was trying to figure out what would be best for my needs. He made it an effortless decision for me. He was really helpful and considered that I would be moving things from my current space by myself (I’m a middle-aged woman) to my newly acquired space. I appreciated that he was mindful of my needs. I didn’t feel like I was just a customer. Also, I have been using this facility for several years. My stored items have always been in good condition when accessed...even my fabric items. It is a great place for storing household items.

Kim and Will were awesome! Kim gave me the ENTIRE price, including all fees included. This made my time simple and easy and I knew exactly how much I'd spend before I arrived to sign my lease. William gave me a tour and he was a great guide. He took his time and gave me all the options available. Definitely an easy and fun experience.

The guys were very efficient. This was my first time purchasing a storage unit and they made it easy and uplifting.

I had to get storage space on very short notice. Reserving a storage space online was easy. Kim in the office was extremely helpful with the paperwork. The storage areas are clean and well-organized. My space is in the climate-controlled area, and it was about 68 degrees F when it was 0 degrees F outside on the polar vortex day I had to do my moving! Gate access worked fine during business hours and in the evening. Vehicle access to the storage areas is clear and the snow seems to be regularly plowed. The rent works out to $6 per day for the 10 x 10 climate-controlled space, which I think is very fair. Overall I am extremely happy with the facility and the service. *Rich*

Great experience with the young who helped on very short notice. Thank you for timeliness and assistance through the process

The person at the desk was taking the time in a personal call. Even though I was there. Place and location are in a great area, storage rooms were clean and very accesible. After going through other storage price this was the best!

Excellent

Very nice place to rent and the staff was very professional and informed

This is, by far the absolute BEST storage facility in NE Ohio. It is extremely clean and looks brand new! Barb is the absolute BEST. She is extremely helpful and knowledgeable. I would not store my precious belongings anywhere else.

Small

So helpful and very efficient!!

My mother recently went to Simply Storage to secure space during her transition move from her home of 30 plus years. As you could imagine such a move can be very stressful and a little scary. Amy K. was wonderful she took the time to answer all of my mothers questions and offer moving suggestions for packing and storage. She was knowledgeable and made the purchase of a storage space easy and comfortable for my mother. Amy K. is a great! Thank you At the time of purchase they offered a rental special and the pricing was reasonable. The facility was very clean and easy to access.

This was the best place to store my things it was clean and secure tons of cameras facing every direction, and the staff was/is professional and friendly,I'll recommend to anyone .

Barbara and Amy do a great job!

They were great! The place was exactly as described and very secure. The people who work there were fantastic to deal with and gave me no trouble with my move in and move out. Also no problem with my truck rental. I would definitely recommend them.

The facility is clean and the staff is very friendly and helpful. Overall a very positive experience!

Amy's awesome! 😍😃

Wonderful customer service and very responsive to special needs. Barbara is wonderful and a joy to work with. Nice clean units and they work with you very well.

Barb is the best! I feel confident in storing our property in her facility!

Excellent service; clean facility.

Accommodated my truck rental despite my arriving after closing hours. Friendly staff.

I do a lot of business with this place and I'm usually in and out of there very quickly their customer service is great and I will happily keep doing business with them

Nice place.

Very nice!! I'll recommend this facility to everyone!

This place really helped me out when I was in a bind. One stop shop for truck rental, moving supplies, and storage. Staff was friendly and efficient. Would recommend to anyone.

This place is very clean and secure. The staff is extremely friendly and knowledgeable. I would recommend this place to anyone. They also rent budget trucks, what a plus!!

Love this location! I had a storage unit there and was impressed with the cleanliness. Office staff was very helpful and knowledgeable. I thought the price was very fair for the quality of the facility. Would definitely use them again.

I've used this location for storage and truck rental for several years. The managers are always polite and helpful. They've made recommendations to help me save money. Always clean!